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Seeking a Systems Engineer to support the migration and ongoing operation of a critical Internet Backup Service application currently hosted by a third-party vendor. This role will work closely with... More internal engineering, security, and vendor teams to transition the application into the AWS environment and support it once it is brought in-house.?Facilitate migration of a vendor-hosted SaaS application into the internal AWS environment.?Coordinate security and compliance reviews with internal security organizations.?Work directly with the vendor to gather architecture, infrastructure, and security details.?Track progress of security approvals and provide status updates to leadership.?Support the application once it is migrated into the infrastructure.?Maintain AWS infrastructure including EC2 instances and supporting services.?Perform system updates, patching, and operational maintenance.?Continuously identify opportunities to automate operational tasks using AI and automation tools.- Must work On-site in the Plano, TX lab.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Field Services Engineer serves as a mobile technical specialist, delivering hands-on support for complex desktop, network, and application-related issues. This role partners closely with the Tier... More 2 end-user support team as the primary field-based escalation resource, ensuring timely and effective resolution of critical incidents. This support plays a vital role in advancing the company?s mission of helping children achieve a lifetime of excellent oral health.? On-Site Support: Deliver hands-on technical support to clients at their locations, resolving hardware and software issues as they occur.? Installation and Maintenance: Install, configure, and maintain hardware and software as needed, ensuring optimal performance and reliability. Perform routine maintenance to proactively prevent system issues.? Troubleshooting: Identify, diagnose, and resolve complex technical issues using best practices to reduce downtime and improve system performance.? Client Interaction: Serve as the primary on-site point of contact for clients, responding to questions and collaborating in a professional and respectful manner.? Documentation and Reporting: Accurately document on-site visits, troubleshooting activities, and resolutions in the IT ticketing system to support knowledge sharing and efficient issue tracking.? Up to 70% travel, primarily local.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. *Escalation point of issues or services forwarded from the IT Help Desk that may... More require hands on or onsite support *Answering IT requests via phone, email and walk-ins *Track request through call and incident tracking software (Autotask/Service Now) *Manage and resolve requests and as needed escalate calls using incident management system *Analyze, coordinate, and deliver timely and accurate problem resolutions for end users *Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. *Support business approved standard desktop software as well as business approved custom developed applications *Support business applications Quantum Geneva, MyAvatar E H R, only in the capacity of assistance to make sure the applications run on the Windows systems/images *Support business approved hardware PC/Laptops/ Printers/Projectors *Evaluate, test and recommend new software and hardware solutions to meet business needs and to determine integration issues with the current platform *Work with technical staff in other departments and within the managed services organization to help drive the highest levels of systems availability, clients notified and IT staff informed of any ongoing technical issues that impact multiple users *Co-responsibility for tracking equipment orders and shipments into the agency, incoming and outgoing *Creating and maintaining agency standard Images via Microsoft Deployment Tools system *Developing and updating knowledge base and standard operating procedures with new applications/ policies/FAQ information We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an Executive Administrative Assistant will support the VP of Engineering. The ideal candidate must be highly effective working in a fast-paced environment, collaborating... More with a team, and have a high level of proficiency using internal IT systems for travel, purchasing, and communications. Competency in MS Office applications including Outlook, Excel, and Power Point is required. The Executive Administrative Assistant position requires excellent interpersonal skills, organizational and project management skills, integrity, and the ability to handle confidential information in a sensitive and mature manner.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

You are an ideal candidate if you are highly organized, have a solid track record of successfully leading change management plans of global, complex programs, have strong communication skills, can... More work across multiple time zones and excel in a fast-paced environment with rapid change.They will collaborate with Change Management Partner, Project Managers, and onshore Kraft Heinz enterprise Change Management team to oversee the development and delivery of quality transformation change initiatives. Provide delivery support (i.e., leading training, communication build) to execute approved OCM Change Plans through adoption.? Manage change across multiple concurrent initiatives, integrate Change Management into Agile and waterfall lifecycles, partner with Project Management on plans/timelines, report to the GBS Global Change Management Partner to provide regular status and escalate risks/issues.? Apply the Kraft Heinz Change Management Methodology (Make it REAL, Make it WORK, Make it LAST) to build and execute comprehensive plans (including targeted communications)? Collaborate with Internal Communications to use the right channels, branding, and timing.? Drive stakeholder readiness by identifying change impacts and building a robust stakeholder analysis. Design audience-specific training strategy, manage training development, logistics, and delivery (as required).? Measure and improve outcomes by conducting readiness assessments and post-go-live surveys to gauge sentiment/commitment. Adjust plans based on insights, lessons learned, and opportunities for continuous improvement options.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a highly-skilled Field Engineer to join one of our largest national general contractor clients for a long term contract (18-months) supporting a large-scale data center... More buildout. In order to be successful on this team you must live within a commutable distance to Pampa, TX as you'll be required to go on site daily to work cross functionally with stakeholders and senior level leadership.Responsibilities:Jobsite:? Responsible for the implementation and management of jobsite-wide IT work providing input and deliverables in all phases.? Analyzes, prioritizes, troubleshoots, and resolves technical issues with the network connections in the primary and all trailers and buildings where Mortenson internet exists.? Interacts in person, via telephone, email, IM, and web interface to assist the jobsite team and HQ IT teams with network configuration.? Installs and maintains software/hardware/networks at jobsites and offices.? Determines, recommends, procures, and executes which products or services best fit the needs of the project teams, while maintaining Mortenson IT standards and best practices.? Works with service providers and trade partners to install and implement jobsite technologies.? Implements and follows jobsite standardization practices.? Responsible for scheduling and organizing visits to jobsites and offices.? Primary support includes but is not limited to diagnosing & troubleshooting network connections, configurations and hardware.? Coordinates and tracks IT project deadlines and tasks.Standards:? Responsible for maintaining company security through established tools.? Provides IT training during onboarding and provisions assets following established best practices.? Provides relevant input for technical and process improvements to contribute and the overall effectiveness of Mortenson?s IT and Network organization.? Takes initiative to work with other cross-functional IT team members to improve the quality of service.? Responsible for mobilization and demobilization of IT equipment at jobsites.Support:? Secondary support, as needed, includes liaising with jobsite teams and assisting with troubleshooting and resolving any technology questions or software solution. Questions that cannot be resolved right away will have tickets submitted in ServiceNow.? Ensures quality customer service by maintaining ownership of escalated issues until resolved, including communication and root cause analysis.? Responsible for creating, tracking, and resolving incidents and tasks in ServiceNow.? Follows ITIL processes for incident and problem management.? Records, tracks, and audits equipment using the established asset management system (ServiceNow) and processes, including asset recovery at jobsites.? Documents best practices and known fixes in ServiceNow knowledge base.? Creates a positive support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude.Position Requirements:? Primary: Technically skilled in networking Cisco/Meraki (MX, Router, Switch, VPN), Networking Protocols (TCP/IP, DHCP).? Secondary: Able to support video conferencing and scheduling hardware/software. Skilled in Microsoft Office 365 and supporting diverse applications.? Ability to learn on the fly.? Ability to react quickly and efficiently to high pressure situations.? Excellent organizational and interpersonal skills.? Perform quality work within deadlines with or without direct supervision.? Interact professionally with other employees, customers, and suppliers.? Work effectively as a team contributor on all assignments.? Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Workday Integrations Developer plays a critical role in designing, building, and maintaining scalable, secure, and high-quality integrations across the Workday ecosystem. This position partners... More closely with HR, Finance, Payroll, and cross-functional IT teams to deliver robust technical solutions that support enterprise operations. The ideal candidate brings deep Workday integration expertise, strong development skills, and the ability to translate business requirements into elegant, reliable technical designs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Onboard Connectivity Manager is responsible for managing device connectivity, monitoring trouble, assessing and resolving issues with real-time data coming into the Connected Fleet platform. The... More Onboard Connectivity Manager will partner with IT, maintenance team, application development teams, telematics service providers (TSPs) and customers to ensure data is received as expected, perform connectivity assessments and formulate mitigation plans where necessary. This individual will also establish and maintain solid working relationships with new and existing telematics service providers. This role will need to execute process flows to support operations. This role will have the responsibility of managing and mentoring a team of Specialists.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Operations & Service Delivery Manager is responsible for ensuring consistent, high quality delivery of managed IT services provided to all 70+ customers. This role bridges technical execution,... More client relationships, contracts, vendors, and internal operations to ensure services are delivered efficiently, profitably, and in alignment with client expectations.Onsite expectations are preferably 4 days a week. Some flexibility will be permitted as needed for the onsite requirements. This will ensure proper escalations with team and customers are met with the technicians. Schedules for the field technicians are handled and coordinated with efficiency for job locations and priority. Key ResponsibilitiesService Delivery & Operational Management?Ensure IT service delivery aligns with contractual commitments and operational standards.?Establish and maintain operational procedures, documentation standards, and service workflows.?Identify opportunities to improve service quality, consistency, and operational efficiency through standardization and automation.Client Relationship Management?Act as a primary point of contact for operational and service related client needs.?Build and maintain strong, long term client relationships focused on trust and value delivery.?Lead regular service reviews with customers, addressing performance, risks, and improvement opportunities.?Partner with leadership to align service delivery with client business goals.Contract & Service Management?Manage managed services agreements, statements of work, and service contracts.?Ensure services delivered remain within agreed scope and pricing structures.Billing & Financial Coordination?Review service usage, licensing allocations, and workstation reporting to support accurate invoices.?Assist leadership with pricing strategy, margin analysis, and cost optimization initiatives.Vendor & Technology Partner Management?Manage relationships with technology vendors, distributors, and service providers.?Evaluate vendors based on reliability, cost, security posture, and service alignment.?Coordinate vendor escalations, support cases, and technical engagements as needed.?Track emerging technologies and vendor offerings to improve service delivery and competitiveness.Team Support & Enablement?Ensure staff follow established standards, procedures, and best practices.?Promote consistency in service delivery across all client environments.?Collaborate with leadership to identify training needs and operational gaps.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a System Architect to join a program supporting a large government customer. This person will be responsible for supporting and improving a secure infrastructure.... More Responsibilities include:Lead data strategy and architecture for complex, high-impact systems, bringing together deep technical expertise and visionary thinking to deliver innovative simulation capabilities.Design and implement sophisticated IT systems that are scalable, secure, and resilient, supporting some of the most demanding missions in the DoD environment.Partner with stakeholders across major Defense programs, translating mission needs into robust system and data architectures.Serve as a technical mentor and leader, developing and inspiring engineers and architects at all levels to deliver exceptional, high-quality solutions.Drive Agile and DevOps practices, ensuring rapid, reliable delivery while continuously improving system performance and maintainability.Own end-to-end architectural decisions, from data design and integration to application development, networking, and security.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less