Job Search Results for Education

Insight Global is looking for a Manufacturing Engineer in Warren, Michigan traveling to any company locations. The Manufacturing Engineer will be working in plant support, your responsibilities will... More be of a technical nature with decisions made within the limits of general practices, policies, and standards. Your work will involve complex manufacturing problems including the need to root cause and follow issues to resolve. The Manufacturing Engineer will be working with engineers & suppliers through the entire engineering, build, & integration portion, they will then follow the tools to the plant to get them up and running.Responsibilities: ? Direct the design, development, and/or improvement of manufacturing processes for assigned area ? Analyze and implement product or machinery designs for the best method for manufacturing processes ? Propose and evaluate the processes for equipment in assigned area ? Provide direction to small group of technical employees ? Evaluate or monitor expenditures for processes and/or equipment ? Interpret product math data and specifications to develop tools and equipment necessary to support the manufacturing process ? Propose and evaluate process, tool, and equipment designs ? Review and approve tool designs, release tools to build source, and oversee tool build & installation as required to meet business needs ? Develop and oversee production of build process documentation to be used on the shop floor ? Interact with design and product engineering activities to determine manufacturing feasibility of product designs ? Provide technical direction to support personnel, maintenance, and tool design & build suppliers ? Occasional oversight of other engineers or engineering support personnel to accomplish specific departmental and project objectives as necessaryCompensation:$35/hr to $38/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is working to rebuild from scratch the software used to run their stores and handle orders from various ordering channels (e.g., websites, mobile applications, call centers, and... More conversational commerce solutions). The DevOps Engineer will work with the most-often used features of the client?s pipelines and deployment processes. They will drive a medium complex set of features, articulate the design of the platforms in which they are working and follow the team's standards and practices. Additionally, they will provide instructive feedback to newer Engineers through code reviews and in person Q&A. As they progress, the DevOps Engineer should be able to implement features independently.Development - 30%?Takes day to day direction from the Technical Delivery Manager(s) and Manager of DevOps to establish Continuous Integration and Delivery Practices into each of the Program project teams.?Write, test, and bug-fix, performant pipelines with an emphasis on stability and long-term supportability. ?Automate and maintain the software build process.?Automate software deployment and monitoring.?Write and maintain deployment packages including containers and helm charts?Write good, comprehensive operational documentation.Operational - 50%?Instruct Engineers in group standards and practices.?Evaluate internal processes for operational enhancements and efficiencies. ?Effectively articulate, support, and justify your decisions and deliverables?Manage and resolve the majority of escalations by assessing the situation promptly and implementing effective solutionsTechnical & On-Call Support - 20%?Installing and configuring computer hardware, software, systems, networks, printers, and other equipment required for the store and test labs.?Monitoring and maintaining computer systems and networks?Responding in a timely manner to service issues and requests?Repairing and replacing equipment as necessary?Maintaining high availability of production and non-production work environment?As they progress, the DevOps Engineer has the ability to troubleshoot more complicated issues without direct Lead DevOps Engineer assistance. The amount of direct assistance from a Lead should be minimal.$30/hr - $35/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Regional/Division Manager for a national, independent agency specializing in business insurance, personal insurance, employee benefits, and wealth management. This role is... More responsible for overseeing the day-to-day operations of a team that includes Insurance Account Managers, Customer Service Representatives, and a Customer Service Supervisor. This includes partnering with Account Managers to help retain and grow the agency client base.The Regional/Division Manager will design, implement, and continuously refine efficient, well-balanced workflows that maximize productivity while delivering exceptional service quality and customer satisfaction. This individual will cultivate a positive, engaging, and high-performing work environment that supports growth, profitability, and long-term success within an employee-owned organization.In addition, this leader will build and maintain strong, collaborative professional relationships with fellow employee-owners, promoting alignment, accountability, and a shared commitment to excellence.Management of Accounts? Take direct oversight of acquisition and retention for the largest regional or divisional accounts.? Attract, recruit, retain, and mentor Account Managers.? Ensure proactive implementation and consistent use of Service Timeline and Book Segmentation protocols across all client accounts.? Participate in the promotion and representation of the companyPractice Management and Supervision? Attract, recruit, retain, and mentor Supervisors.? Monitor staffing continuously and make recommendations as appropriate.? Implement and support tactical business planning aligned with retention goals.? Measure the effectiveness of client processes and services, adjusting as needed.? Adhere to approved budgets and ensure departmental milestones, goals, and metrics are met.? Recommend and implement regional training for new and existing employees.? Ensure performance management documentation is completed for all service staff within the region.? Assist with the rollout of agency-wide initiatives, including new technology and optimization of existing systems.Quality Control? Oversee quality control efforts and promote best practices and innovations across the team.? Ensure compliance with agency service standards, workflows, tasks, and professional requirements.? Participate in continuing education programs as available.? Adhere to all employee manual policies and guidelines.? Promptly report all E&O claims and potential E&O exposures.? Maintain confidentiality of all client, staff, and agency information.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are starting a new, scholarship-based school dedicated to providing specialized educationfor neurodivergent children, particularly those with moderate to severe Autism SpectrumDisorder. Our... More school?s first class will initially include up to five kindergarten-aged students (5-7years old) supported by a collaborative, interdisciplinary team comprised of:? Head Teacher? Assistant Teachers? Speech-Language Pathologists (SLPs; current open position)? Occupational Therapist (OT)? Head of School? Clinical Care CoordinatorOur school is founded on a commitment to providing individualized, high-quality education andsupport for neurodivergent children. We are aiming to foster a nurturing, inclusive learningenvironment with a 1:1 student-to-adult ratio so that we may best serve our students' individualneeds. Although we will not be accredited in our first year, we are dedicated to establishing astrong foundation for future accreditation and long-term growth.Position Overview:We are seeking a highly motivated and dedicated Speech-Language Pathologist (SLP) to joinour team. The successful candidate will play a crucial role in supporting the communication andsocial-emotional development of students with Autism Spectrum Disorder (ASD). This positionrequires a passionate professional committed to providing evidence-based, individualizedspeech and language services within a collaborative educational environment. Our goal is to1create a nurturing and supportive environment that provides individualized treatment andeducation for our students.Responsibilities:? Conducting comprehensive communication assessments for multiple students.? Developing and implementing individualized communication plans for students.? Conduct weekly language samples.? Deliver direct and indirect therapy services tailored to each individual student.? Address areas such as functional language development, social communication,pragmatic language, receptive and expressive language, articulation, fluency, andaugmentative and alternative communication systems.? Work closely with the Clinical Care Coordinator, Head Teacher, Assistant Teachersand Aides, and OT to integrate communication goals into the daily curriculum andpromote generalization of skills across settings.? Collaborate closely with the Head Teacher on intervention delivery.? Foster a positive and inclusive classroom environment that encourages languagegrowth.? Provide training to Head Teacher, Assistant Teachers, and Aides to ensure continuityof communication treatment.? Participate in professional development opportunities to enhance skills and knowledgerelated to autism spectrum disorder.? Communicate effectively with parents, caregivers, and other stakeholders to provideupdates on student progress and address any concerns.? Maintain accurate and complete records and reports.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

JOB DESCRIPTIONInsight Global is hiring multiple Software Test Engineers, a Test Lead and a Software Test/QA Manager to support a defense contract in Westminster, CO. The mission is focused on the... More development, integration, and qualification of software-defined RF mission capabilities for next-generation aircraft systems. This effort modernizes how aircraft sense, identify, and communicate in contested environments by delivering flexible, software-first solutions that operate on open architectures rather than proprietary hardware.The program includes development and test of two major software capabilities: Monostatic Radarand Identify Friend or Foe ? Interrogate (IFF-I). All software is developed in C++, aligned to prescribed government reference architectures and coding standards. Test and integration span unclassified and classified environments, including Software-in-the-Loop (SIL) and Hardware-in-the-Loop (HIL) pipelines, culminating in Functional Qualification Testing (FQT). The Software Testing Manager serves as the single management point of contact for the software test workstream. This individual leads an independent test team and owns staffing, onboarding, delivery governance, reporting, risk management, and continuous improvement across the lifecycle of the program.Key Responsibilities:- Define and execute the overall test strategy across the program- Align test activities with program milestones and release plans- Lead readiness for SRR/SFR, PDR, Test Readiness Reviews (TRR), and CDR- Own test-related SDRLs and evidence- Ensure requirements-to-test-to-defect traceability- Develop and maintain detailed test plans and schedules- Coordinate test execution across teams, environments, and releases- Act as escalation point for quality, schedule, and resource risks- Track progress, dependencies, and risksPay Range: Pay will be hourly and varies by level of experience. Average Range: ~$65-90/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring multiple Software Test Engineers, a Test Lead and a Software Test/QA Manager to support a defense contract in Westminster, CO. This mission is about building flexible,... More software driven aircraft sensing systems that let the government avoid being locked into a single hardware vendor, while enabling faster upgrades to radar and communications capabilities over time. This effort focuses on modernizing how aircraft sense and communicate in contested environments. Our client is delivering an open, software centric RF mission capability. Instead of locking radar and communications functions to custom hardware, the system allows advanced software ?skills??like radar or communications modes?to run on third party processing hardware and connect to existing antennas. This team is building the next generation of aircraft sensing and communication systems, but with a modern, software first approach. Instead of radar and RF capabilities being locked into proprietary hardware, we will deliver flexible software that can run on third party hardware and connect to existing antennas. The system has already completed flight testing and is positioned to deliver multiple advanced radar functionalities designed to operate in complex, high clutter environments. The program competes directly with traditional defense primes by offering a more flexible, upgradeable, and future ready architecture. Core Responsibilities:?Define test frameworks, standards, and best practices?Design automation, performance, and non-functional test approaches?Ensure testability is built into the system architecture?Guide tooling selection and integration (e.g., CI/CD, test management)?Design, develop, and maintain automated test suites?Integrate automated tests into CI/CD pipelines?Ensure automation coverage aligns with risk and critical paths?Maintain test data?Execute test cases and exploratory testing?Validate user workflows, integrations, and edge cases?Log and validate defects with clear reproduction steps?Support regression, smoke, and release readiness testing?Participate in requirement reviews and backlog refinementPay Range: Pay will be hourly and varies by level of experience and location. Average Range: ~$45-90/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Transformational Project Manager to support a high-visibility Biosurgery Portfolio Transformation initiative for a leading Medical Device client. This is a hybrid contract... More role (3x/week onsite) based in Raritan, NJ or Cincinnati, OH, through the end of the year.This individual will sit within US Marketing and serve as a centralized portfolio enablement and execution oversight lead across five pilot workstreams tied to a broader biosurgery transformation strategy. These pilots focus on commercial adoption, portfolio lifecycle management, and behavioral change across surgeons and customers. The goal of this role is to bring structure, visibility, and actionable insights across these pilots to inform near-term execution and shape the 2027 biosurgery portfolio strategy.This is not a traditional PMO role?it requires a strong commercial lens, cross-functional influence, and the ability to translate insights into business recommendations, rather than purely managing timelines or technical deliverables.Pilot Oversight & Portfolio Visibility?Provide centralized oversight across 5 biosurgery pilot workstreams, ensuring alignment on objectives, milestones, and outcomes?Establish governance structures, reporting cadence, and visibility across all pilots?Own portfolio-level reporting, with selective ownership of execution for specific pilotsInsights, Reporting & Business Recommendations?Synthesize pilot data (provided by analytics teams) into clear, actionable insights and recommendations?Identify key performance drivers and barriers, including: Pricing challenges, Training/education gaps, and Adoption behaviors across surgeons/customers?Translate insights into commercial strategies and messaging to influence behavior and drive adoption?Develop executive-ready dashboards, summaries, and storytelling materialsCross-Functional Collaboration?Partner closely with: US Marketing, Global Strategic Marketing (GSM), Supply Chain, Analytics/Data teams and External strategic partners?Drive alignment across a highly matrixed organization, influencing stakeholders without direct authority?Facilitate discussions, manage risks/issues, and ensure follow-through on key decisionsExecution Enablement ?Support execution by: oEstablishing workback plans and timelinesoTracking risks, dependencies, and blockersoEscalating issues and driving resolution?Act as a strategic lens and connector, rather than fully owning end-to-end execution of every pilotWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Summary Statement:Responsible for managing the payroll processing function for a multi-state, domestic payroll supported by a web-based ?Electronic Time-Keeping System.? Provides support to the... More Accounting Department in the compilation and review of financial information and reports. Assists the Corporate Controller in representing the Finance Directorate with auditors and other internal/external contacts.Job Scope: Corporate-wide in scope; supervises1 ? 2 exempt positions. No budgetary responsibilityPrimary Responsibilities:?Responsible for all aspects of the payroll processing. This includes timekeeping, preparation and processing of all payroll maintenance/functions and all payroll related month-end, quarter-end and year-end duties. ?Leads the bi-weekly payroll processes; supervises the Payroll Processing staff.?Audits payroll information for accuracy; researches and resolves discrepancies related to payroll and/or benefit information and documentation (benefit deductions, salary status, late hires, leave of absence, terminating employees, etc.) for the purpose of ensuring accuracy of records and employee payments.?Reviews and approves payroll entries for processing payroll in CostPoint for entries to the general ledger.?Analyzes payroll reports and payroll related Journal Entries, performing account reconciliations using established policies and procedures, in a timely manner.?Assists in responding to and resolving any inquiries regarding payroll direct deposits and paychecks; participates in problem solving and special projects within the Payroll environment.?Serves as system administrator for the electronic timesheet system and as the company point of contact for timesheets; interprets the timesheet policy to provide guidance to employees and managers; provides payroll ?helpdesk? duties.?Maintains and compiles all payroll/accounting work papers and prepares all required reports as requested; assists in compiling and analyzing payroll audit responses prior to submission to outside auditors. ?Maintains correspondence, and other confidential records according to established procedures; preparing and submitting labor statistics reports and maintaining COBRA payments.?Responsible for some General Ledger entries as needed and other Payroll/Accounting duties as assigned.Minimum Qualifications:?BS in Accounting, Finance or related field, Certified Payroll Professional strongly desired; Associates degree coupled with relevant years of experience and Certified Payroll Professional certification will be considered. ?Minimum of 5 years of related experience in payroll processing and oversight with exposure to accounting; will consider equivalent combination of education and experience.?Certified Payroll Professional is strongly desired.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Bomber/Strike Operations SME who is familiar with the USAF Bomber and Strike combat capabilities as a member of the Modeling, Simulation, and Training team at the... More Joint Integrated Test and Training Center ? Nellis (JITTC-N), Nellis, AFB, NV. The individual?s primary responsibility is planning, building, executing and debriefing Bomber or Strike platforms into the Next Generation Threat System (NGTS) scenarios for theater wide tactical and operational level training missions in the Joint Simulation Environment. In addition, they will be responsible for coordinating with customer squadrons to deliver mission materials required to execute these missions, coordinating with additional simulator operators to direct virtual entities, and managing constructed entities in a realistic manner within the simulation environment. Additionally, the Bomber/Strike Operations SME will be responsible for loading and operating various Bomber or Strike platform systems while controlling other constructed entities. This person will work with a small team to develop virtual Large Force Exercises (LFEs) involving numerous simulator platforms and manage the incorporation of Bomber and Strike platforms into missions at the JITTC-N. Work Environment: Position is not eligible for remote work; on-site support is required. Must be capable of working morning and evening shifts to accommodate flexible schedule training operations.Key ResponsibilitiesOperating simulation cockpits and/or consoles to represent synthetic Bomber and Strike aircraft capabilities and replication. Duties will include, but are not limited to:? Operate JIAB components and applications.? When required, act as Mission Director depending on scenario.? Operate the simulator console and debriefing system during and after missions.? Provide subject matter expertise regarding Bomber or Strike threat and friendly tactics, techniques, and procedures (TTP) during the planning and execution of JITTC-N operations.? Support the development, coordination, and integration of JITTC-N events to maximize training.? Provide White Force duties and functions as required for customer needs and training objectives.? Orchestrate scenarios and constructive inputs for training events.? Create and modify mission-planning materials/academics to ensure participants achieve maximum training.? Provide instructor level expertise to help shape tactical training for participants.? Report issues related to stimulation software applications and provide basic trouble shooting support.? Command and control experience ? May be required to provide managerial or administrative duties.Compensation: $85-88/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position Summary Responsible for the facilitation of training for Patient Access Center?s schedulers and referral agents. This includes new hire onboarding, core skills, customer experience, call... More flow, technologies, and standardized workflows for multiple service lines. Evaluates the needs and current practices and creates and delivers a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. Essential Functions ? Facilitates New Team Member Training program, onboarding, continuous education, and additional training initiatives, as assigned. ? Confident public speaker and a devoted educator who is up-to-date on the latest tools and resources needed to improve employee training and performance. ? Continuously monitors Patient Access Center call flow, core skills, and workflows to ensure accurate patient registration, appointment scheduling, and call handling in alignment with established quality assurance expectations. ? Demonstrates proficiency with core applications and workflows, providing subject matter expertise. ? Proactively seeks to gain knowledge in all areas of patient access to include workflows and standard operating procedures in all service lines supported by the Access Center. ? Actively participates in access center departmental meetings to promote open, consistent communications for continuous performance improvement, collaborating with department leaders to identify and assess organizational, departmental, and individual training needs. ? Analyzes workflows and processes, identifies knowledge needs, and collaborates with direct leadership and stakeholders to establish a vision for creating, updating, and managing instructional content. ? Develops instructional materials, computer tutorials, reference materials, and visual aids for meeting specific access center training program objectives. ? Consistently reviews training materials and instructional content to ensure that materials are current and in alignment with organizational and departmental goals and initiatives. ? Reviews, resolves, and documents any training, trainee performance and behavior or workflow issues encountered in a timely and efficient manner and communicates issues with direct leadership and corresponding stakeholders. ? Assists and supports the implementation of process improvements, both intradepartmental and interdepartmental. Promotes efficiency, identifying opportunities to streamline processes and workflows, when applicable. ? Responds positively to change and acts as an ambassador in support of organizational and departmental goals and initiatives. ? Maintain records of training activities and team member progress. ? Supports Contact Center leadership by providing trainee feedback during assigned training. ? Exhibits compassion, empathy, patience, and understanding in alignment with the Way. ? Demonstrates effective and efficient use of department and organizational resources. ? Maintains reasonably regular, punctual attendance consistent with policies, the ADA, FMLA and other federal, state, and local standards. ? Maintains compliance with all policies and procedures.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less