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Jun 17, 2026

Plano, TX

|

Software Engineering

|

Contract

|

$41 - $51 (hourly estimate)

{"JobID":542640,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-96.74,"Longitude":33.04,"Distance":null},"State":"Texas","Zip":"75075","ReferenceID":"DAL-ca691ff3-ff9f-46bb-a26c-89988c62d19f","PostedDate":"\/Date(1781716145000)\/","Description":"A global telecommunications company is seeking a skilled Test Engineer to work on-site in Plano, TX. Day-to-day responsibilities include working onsite in the home optical network (HON) test group. Duties include the integration and testing of Residential Gateways (RG). Working with a team of Test Engineers involved in all aspects of end-to-end solution validation (e.g., HSIA, cVoIP, Video). Testing activities include the development of a test plan, reviewing requirement documents, and documenting defects.- Setting policy on Element Management System (syntax, flows, Access Control List) and testing through end-to-end- An end-to-end production \"like\" solution in a lab with access gear and router rings- Automation of existing test cases currently being executed manually- Document all defects found during testing- Participation in document reviews including Test Plans, MOPs, Epics, and User Stories- updating REGRESSION TEST casesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Test Engineer","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Residential Gateway (RG) testing experience- Understanding of VDSL or PON networks and ONTs- Understanding of TR-069, TR-098 and TR-181 protocols- Understanding of WAN, LAN, DHCP, DNS, NAT, and Firewalls- Working knowledge of an application layer protocol (IPV4, IPV6, Dual-Stack)- Working knowledge of SSH, telnet, SCP, and SFTP- Working knowledge of routers and switches, proficient with Wireshark and tcpdump- Working knowledge of ACS (Automatic Configuration Server) for remote management of end-user devices- Hands-on experience on any one of these traffic generators (Spirent TestCenter, IXIA, Cobham TeraVM, Shenick diversifEye, Cyberflood, IPERv3)- Knowledge of scripting language (Python)- Linux applications for SoCs, Busy Box- Experience with WINDOWS Operating Systems- basic security testing, IPChains, Firewall rules, scripting test cases, TR-181 Datamodel, TR98 DatamodelAgile:- Develop test plans based on Epics, User Stories, and Requirements using Agile SAFe methodology- Ability to prioritize, complete and execute a test plan in an AGILE environmentMisc:- Bachelor?s degree in computer science, Electrical Engineering or Computer Design- Problem solver, quick learner, and excellent researcher- Excellent communication skills","Skills":"- Experience creating automated test scripts with (Python, etc.)- Robot Framework for Automation- Experience with ATLASSIAN JIRA- Zephyr Test case software- Former experience working companies who create residential gateways (Arris, Pace, Cisco, CommScope, Capgemini)- Broadband Standards such as TR-181, TR-232, and TR-104- SOAPUIDesired Traits:- Possesses strong attention to detail in following tedious test steps and completing info fields in JIRA defect and test status.- Proven ability to prioritize and complete a test plan in an AGILE environment- Can work independently and OWNS the basic troubleshooting of their test harness before engaging Lead Engineers for assistance- A quick learner and excellent researcher- Can share examples of past situations where proactive communication with Peers and Technical leadership helped to overcome an issue- Proven ability to collaborate with other testers and provide training, willing to share knowledge and information- Goes above expectations and provides quality above of what is asked, implements new practices to further increase quality, goes ?outside? the box","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":51.0000,"SalaryLow":40.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A global telecommunications company is seeking a skilled Test Engineer to work on-site in Plano, TX. Day-to-day responsibilities include working onsite in the home optical network (HON) test group.... Duties include the integration and testing of Residential Gateways (RG). Working with a team of Test Engineers involved in all aspects of end-to-end solution validation (e.g., HSIA, cVoIP, Video). Testing activities include the development of a test plan, reviewing requirement documents, and documenting defects.- Setting policy on Element Management System (syntax, flows, Access Control List) and testing through end-to-end- An end-to-end production "like" solution in a lab with access gear and router rings- Automation of existing test cases currently being executed manually- Document all defects found during testing- Participation in document reviews including Test Plans, MOPs, Epics, and User Stories- updating REGRESSION TEST casesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 14, 2026

Burnaby, BC

|

Managerial / Professional

|

Perm

|

$130k - $165k (estimate)

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You will also play a key role in shaping platform roadmaps, optimizing team performance, and fostering a culture of continuous improvement and innovation across the Salesforce ecosystem.Key responsibilities include, but are not limited to:Lead the delivery and continuous improvement of the Salesforce platform, ensuring alignment with business priorities and strategic objectivesFunction as a Scrum Master and guide delivery teams to enable efficient, predictable flow of workPartner with Product Managers, Product Owners, and Business Analysts to shape product vision, backlog priorities, and roadmap planningDrive agile delivery practices, ensuring work visibility and consistent value deliveryRemove impediments and support teams in resolving issues impacting delivery, performance, and effectivenessLeverage GenAI tools to support and accelerate code developmentOversee the design and development of solutions for new and existing systems, ensuring scalability, performance, and securityContribute subject matter expertise to architecture discussions and support short- and long-term platform roadmapsEnsure solutions align with enterprise architecture, data standards, and application governance processesPromote best practices in coding, DevSecOps, automation, and emerging technologies, including AIEstablish and support production support frameworks to ensure responsiveness, ownership, and system reliabilityOversee release planning and execution, including risk identification, mitigation planning, and post-release supportLead incident reviews and retrospectives to drive continuous improvement and operational excellenceManage vendor relationships, ensuring quality delivery, performance, and alignment with business expectationsSupport financial planning activities, including resource forecasting, budgeting, and variance analysisBuild and develop high-performing teams through coaching, performance management, and continuous improvement initiativesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Manager, Salesforce","City":"Burnaby","ExpirationDate":null,"PriorityOrder":0,"Requirements":"6+ years of technical experience in application development or platform delivery4+ years of experience leading and managing technical teamsStrong experience in application architecture, solution design, and data modelingProven experience leading development and solution delivery teams in agile environmentsHands-on experience with Scrum, Kanban, or other agile delivery frameworksStrong understanding of DevSecOps practices, automation, and modern delivery pipelinesExperience supporting system design, development, testing, and release management processesDemonstrated ability to manage complex initiatives and deliver enterprise-level solutionsStrong analytical, troubleshooting, and problem-solving skillsExcellent communication skills with the ability to engage stakeholders at all levelsAbility to establish structured processes, documentation, and best practices across teams","Skills":"MBA or Master?s degreeScrum Master or Agile certificationExperience working in large, complex IT environments with multiple systems and stakeholdersExpertise in Kanban and continuous delivery practices","Industry":"Managerial / Professional","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":165000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Manager, Salesforce?to join a dynamic team supporting an employer in Vancouver, BC. This individual will lead the delivery, performance, and continuous improvement of the... Salesforce platform.You will oversee a cross-functional team of architects, developers, business analysts, and Salesforce administrators, ensuring the delivery of scalable, secure, and high-quality solutions aligned with business priorities. This role bridges technical execution with business strategy, drives agile delivery practices, and enables teams to deliver value in a predictable and efficient manner. You will also play a key role in shaping platform roadmaps, optimizing team performance, and fostering a culture of continuous improvement and innovation across the Salesforce ecosystem.Key responsibilities include, but are not limited to:Lead the delivery and continuous improvement of the Salesforce platform, ensuring alignment with business priorities and strategic objectivesFunction as a Scrum Master and guide delivery teams to enable efficient, predictable flow of workPartner with Product Managers, Product Owners, and Business Analysts to shape product vision, backlog priorities, and roadmap planningDrive agile delivery practices, ensuring work visibility and consistent value deliveryRemove impediments and support teams in resolving issues impacting delivery, performance, and effectivenessLeverage GenAI tools to support and accelerate code developmentOversee the design and development of solutions for new and existing systems, ensuring scalability, performance, and securityContribute subject matter expertise to architecture discussions and support short- and long-term platform roadmapsEnsure solutions align with enterprise architecture, data standards, and application governance processesPromote best practices in coding, DevSecOps, automation, and emerging technologies, including AIEstablish and support production support frameworks to ensure responsiveness, ownership, and system reliabilityOversee release planning and execution, including risk identification, mitigation planning, and post-release supportLead incident reviews and retrospectives to drive continuous improvement and operational excellenceManage vendor relationships, ensuring quality delivery, performance, and alignment with business expectationsSupport financial planning activities, including resource forecasting, budgeting, and variance analysisBuild and develop high-performing teams through coaching, performance management, and continuous improvement initiativesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 23, 2026

Colorado Springs, CO

|

Architect

|

Perm

|

$75k - $95k (estimate)

{"JobID":509814,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-104.76,"Longitude":38.86,"Distance":null},"State":"Colorado","Zip":"80907","ReferenceID":"PXS-3f35f0eb-b1fb-4982-88f1-b13188181816","PostedDate":"\/Date(1774290458000)\/","Description":"Insight Global is looking for a Senior level Linux Systems administrator with strong HPC skills. This individual will be responsible for handling all L1/L2 operational support related to HPC (High Performance Computing) operations for Colorado Springs. They will support HPC business users at the OS level and troubleshooting issues related to HPC hardware, monitor SLURM and health of HPC, and monitor HPC cluster health (nodes, storage, interconnect, schedulers). They will handle all operational issues through SNOW, respond to alerts from monitoring tools (Nagios, Prometheus, Grafna), restart failed services and jobs where procedures exist, and coordinate with hardware vendor for hardware related issues.Day to Day activities:1.Monitor SNOW tickets and perform basic triage2.Perform the storage checks (Quota and utilization)3.Monitor SLURM (queue, Job state) and escalate to the next level where necessary4.Attend regular standup meetings 5.Analyze performance issues and work with other team members to clear bottlenecks6.Work closely with the patching team to ensure that the HPC services are available after the critical patching7.Restart the nodes if they are in the hung stateThis will be a permanent position sitting out of the Colorado Springs office. It will be a hybrid role, with a couple days a week in office, with potential for remote. The salary ranges from $75-95k depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Linux Systems Administrator (HPC)","City":"Colorado Springs","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Bachelors or equivalent degree in Computer Science- 5+ years of advanced Linux system administration experience- 2+ years supporting HPC in a Linux environment- Hands on experience with HPC schedulers (SLURM preferred)- Knowledge of MPI, parallel computing, and job profiling- Experience with high-speed interconnects (InfiniBand, Omni-Path)- Storage expertise (GPFS/Spectrum Scale, Lustre, NFS)- Scripting and automation (Bash, Python)- Understanding of CPU/GPU architectures and NUMA- Networking fundamentals (TCP/IP, RDMA, firewalls)- Experience with xCAT, Bright Cluster Manager, or similar","Skills":"+ Experience in Linux automation through shell scripting+ Knowledge of containerization and orchestration technologies (Docker, Kubernetes)","Industry":"Architect","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":95000.0000,"SalaryLow":75000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Senior level Linux Systems administrator with strong HPC skills. This individual will be responsible for handling all L1/L2 operational support related to HPC (High... Performance Computing) operations for Colorado Springs. They will support HPC business users at the OS level and troubleshooting issues related to HPC hardware, monitor SLURM and health of HPC, and monitor HPC cluster health (nodes, storage, interconnect, schedulers). They will handle all operational issues through SNOW, respond to alerts from monitoring tools (Nagios, Prometheus, Grafna), restart failed services and jobs where procedures exist, and coordinate with hardware vendor for hardware related issues.Day to Day activities:1.Monitor SNOW tickets and perform basic triage2.Perform the storage checks (Quota and utilization)3.Monitor SLURM (queue, Job state) and escalate to the next level where necessary4.Attend regular standup meetings 5.Analyze performance issues and work with other team members to clear bottlenecks6.Work closely with the patching team to ensure that the HPC services are available after the critical patching7.Restart the nodes if they are in the hung stateThis will be a permanent position sitting out of the Colorado Springs office. It will be a hybrid role, with a couple days a week in office, with potential for remote. The salary ranges from $75-95k depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 21, 2026

Chandler, AZ

|

Programmer / Developer

|

Contract

|

$46 - $57 (hourly estimate)

{"JobID":521413,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-111.87,"Longitude":33.32,"Distance":null},"State":"Arizona","Zip":"85224","ReferenceID":"CLT-91590592-89c0-46cd-a7bf-19db252e38cc","PostedDate":"\/Date(1776796148000)\/","Description":"? Part of a dynamic team standing up the Enterprise Demand Management capability in Apptio, including end-to-end workflow, governance model, and adoption across Lines of Business? Owns requirements discovery and translation into solution design: facilitates workshops, documents user stories/acceptance criteria, and aligns intake standards, routing logic, stage-gates, and decision rights (LOB/APSE/CTI)? Builds and configures the Apptio demand intake and routing solution, including forms, workflow steps, validation rules, status models, approvals, notifications, and exception/escalation paths? Implements governance controls that enforce demand quality at the point of submission (mandatory fields, data standards, completeness checks), reducing rework and increasing downstream trust in reporting? Develops reporting and KPI insights to support operational governance and leadership visibility (volume, cycle time, aging, stage conversion, exception rates, and compliance to entry criteria)? Partners with process owners, Finance/FinOps, Architecture, Operations, and platform teams to ensure the demand solution is aligned to enterprise policy, portfolio priorities, and execution realities? Designs and supports data mapping and integration needs to enable traceable demand records and consistent taxonomy (products/services, hierarchies, units of measure, cost objects) where required? Executes controlled SDLC delivery: supports backlog grooming, sprint execution, testing strategy, release management, deployment readiness, and hypercare stabilization? Drives UAT readiness and cutover execution to meet time-fenced milestones aligned to Remedy retirement; proactively manages dependencies, defects, and environment readiness to avoid missed go-live windows? Maintains strong documentation discipline: requirements, configuration/design decisions, test cases, runbooks, and governance playbooks to enable sustainment and audit-ready traceability? Serves as a seasoned technical resource and individual contributor; provides hands-on build capability while influencing stakeholders to make timely decisions and adopt standard intake behaviors? Will not have direct reports but will influence and/or direct activities across cross-functional teams to deliver governance outcomes and platform implementation success? Continuously identifies opportunities to reduce offline/manual intake methods, standardize demand intake patterns, and improve data quality and process efficiency through automation and controls? Incorporates multiple AI channels into standard practice to accelerate requirements synthesis, improve test coverage, enhance documentation quality, and increase consistency across deliverablesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Apptio Developer","City":"Chandler","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of experience in enterprise platform development/configuration and/or technology process automation (e.g., TBM/Apptio, PPM, ITSM, workflow platforms)Demonstrated experience delivering workflow-based enterprise solutions with integrations, reporting, and controlled SDLC practicesWorking knowledge of data modeling, integrations (API/ETL), and reporting/analytics in enterprise environmentsExperience operating in Agile delivery with strong documentation, testing discipline, and stakeholder managementExperience with Apptio (TBM Studio / ApptioOne / related modules) or similar financial/operational management platformsFamiliarity with Demand Management, PPM, ITIL intake, and governance/tollgate modelsExperience integrating with ServiceNow / Remedy / financial systems / data warehouses","Skills":"Desired Qualifications intuitive intake forms, field behaviors, and user-facing workflow screens within ApptioStrong data skills: data quality checks, reconciliation/variance analysis, and control-oriented documentation/runbooksExperience implementing validation rules/guardrails to improve intake consistency and downstream trustFamiliarity with integration patterns for Apptio data movement (scheduled loads, connectors, API-based uploads/downloads)Ability to troubleshoot build/performance issues and support controlled promotion/release practicesExposure to TBM/FinOps concepts and standard taxonomy/mapping approaches (helpful for scalable reporting)Hands-on Apptio development experience (data tables/transforms, data model/metrics, reporting/dashboards)","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.4600,"SalaryLow":45.9680,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

? Part of a dynamic team standing up the Enterprise Demand Management capability in Apptio, including end-to-end workflow, governance model, and adoption across Lines of Business? Owns requirements... discovery and translation into solution design: facilitates workshops, documents user stories/acceptance criteria, and aligns intake standards, routing logic, stage-gates, and decision rights (LOB/APSE/CTI)? Builds and configures the Apptio demand intake and routing solution, including forms, workflow steps, validation rules, status models, approvals, notifications, and exception/escalation paths? Implements governance controls that enforce demand quality at the point of submission (mandatory fields, data standards, completeness checks), reducing rework and increasing downstream trust in reporting? Develops reporting and KPI insights to support operational governance and leadership visibility (volume, cycle time, aging, stage conversion, exception rates, and compliance to entry criteria)? Partners with process owners, Finance/FinOps, Architecture, Operations, and platform teams to ensure the demand solution is aligned to enterprise policy, portfolio priorities, and execution realities? Designs and supports data mapping and integration needs to enable traceable demand records and consistent taxonomy (products/services, hierarchies, units of measure, cost objects) where required? Executes controlled SDLC delivery: supports backlog grooming, sprint execution, testing strategy, release management, deployment readiness, and hypercare stabilization? Drives UAT readiness and cutover execution to meet time-fenced milestones aligned to Remedy retirement; proactively manages dependencies, defects, and environment readiness to avoid missed go-live windows? Maintains strong documentation discipline: requirements, configuration/design decisions, test cases, runbooks, and governance playbooks to enable sustainment and audit-ready traceability? Serves as a seasoned technical resource and individual contributor; provides hands-on build capability while influencing stakeholders to make timely decisions and adopt standard intake behaviors? Will not have direct reports but will influence and/or direct activities across cross-functional teams to deliver governance outcomes and platform implementation success? Continuously identifies opportunities to reduce offline/manual intake methods, standardize demand intake patterns, and improve data quality and process efficiency through automation and controls? Incorporates multiple AI channels into standard practice to accelerate requirements synthesis, improve test coverage, enhance documentation quality, and increase consistency across deliverablesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 10, 2024

Seattle, WA

|

Engineering (Non IT)

|

Contract,Perm Possible

|

$53 - $66 (hourly estimate)

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Leads gated reviews and develops plans for production readiness, preventative maintenance and spares.Validates contractual performance milestones.Develops and implements work-arounds and maintains configuration of hardware, software, and documentation.Conducts studies and make recommendation for disposition of assets.Validates contractual performance milestones, maintains configuration control, conducts technical reviews, and prepares plans for productions readiness, preventative maintenance, and spares.Evaluate customer and/or operational needs to define and coordinate mechanical support equipment performance requirements, integrate technical parameters and assure compatibility of all physical, functional and program interfacesProvide engineering expertise during production development activities; developing program and project requirements of highly complex equipment and tooling solutions, including alternatives for the Production System, in the areas of mechanical design, assembly, integration, \u0026 test.Participate in equipment and tool inspections/demonstrations to ensure requirements are metLead Root Cause/Corrective Action (RCCA) efforts and drive results of the RCCA to productionAid engineers or technicians with returning equipment to productionConducts training for Production and Maintenance personnel.Provides technical management of suppliers and leads process improvementsCreates and implements maintenance workshops with production and maintenance personnelIdeal candidate will be a mechanical engineer who has done design workWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Senior Mechanical Equipment \u0026 Tool Engineer","City":"Seattle","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Final TOP SECRET clearance (pre-start)Proficiency in Model-Based Definition and Drawing-Based Definition utilizing CATIA V5 with configuration management in ENOVIA and/or TeamcenterExperience with Geometric Dimensioning and Tolerancing (GD\u0026T)Hands-on experience with production equipment troubleshooting related work experience or an equivalent combination of technical educationand experience9 years of experience in interacting with customers (both internal and external), at all levels, on a one-on-one basis and in group settings","Skills":"Preferred Qualifications (Desired Skills/Experience):Experience with Model Based Engineering, Data Integration, and a solid understanding of the Enterprise Standard Gated Practice4 years of relevant experience in Digital TransformationExperience with programming, integrating or troubleshooting industrial controls from OEMsExperience in automation and roboticsFamiliarity with RCCAs and the tools used to conduct them (5 Why, Fishbone, KNOT charts, etc)Experience with stress analysis hand calculations and results validation with any one or more of the following programs - RISA, Nastran, Abaqus, Ansys, AutodeskMechanical or aerospace engineering degree","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":66.0000,"SalaryLow":52.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Develops program and project requirements, develops highly complex equipment and tooling concepts and designs solutions, including alternatives for the Production System.Validates analysis of... technical data, influences product engineering design and makes robotics, automation or technical recommendations to support production system integration.Leads the creation and modification of equipment and tooling definition at the program level.Executes project plans, provides input to Make/Buy decisions and partners with Procurement to meet program schedule, cost and quality targets.Ensures compliance with safety, producibility, maintainability, reliability, ergonomic factors and regulatory requirements. Leads gated reviews and develops plans for production readiness, preventative maintenance and spares.Validates contractual performance milestones.Develops and implements work-arounds and maintains configuration of hardware, software, and documentation.Conducts studies and make recommendation for disposition of assets.Validates contractual performance milestones, maintains configuration control, conducts technical reviews, and prepares plans for productions readiness, preventative maintenance, and spares.Evaluate customer and/or operational needs to define and coordinate mechanical support equipment performance requirements, integrate technical parameters and assure compatibility of all physical, functional and program interfacesProvide engineering expertise during production development activities; developing program and project requirements of highly complex equipment and tooling solutions, including alternatives for the Production System, in the areas of mechanical design, assembly, integration, & test.Participate in equipment and tool inspections/demonstrations to ensure requirements are metLead Root Cause/Corrective Action (RCCA) efforts and drive results of the RCCA to productionAid engineers or technicians with returning equipment to productionConducts training for Production and Maintenance personnel.Provides technical management of suppliers and leads process improvementsCreates and implements maintenance workshops with production and maintenance personnelIdeal candidate will be a mechanical engineer who has done design workWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 01, 2026

Alpharetta, GA

|

Computer Engineering

|

Contract-to-perm

|

$64 - $80 (hourly estimate)

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As we get pulled into incidents and issues, we want to resolve the issues quickly then address solving this and preventing. We are seeking a Cloud Site Reliability Engineer (SRE) to drive the reliability, scalability, and performance of our cloud-based infrastructure. The ideal candidate combines software engineering expertise with advanced systems operations skills to maintain highly available systems while reducing operational toil. This role involves automation, monitoring, capacity planning, incident response, and cloud platform management across a dynamic, distributed environment. As a Cloud SRE, you will work closely with Engineering, Architecture, DevOps, and security teams to ensure seamless service experiences for our customers while contributing to platform design and operational efficiency.Contract/Contract-to-Hire Roles:Compensation:$75/hr to $80/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Cloud Site Reliability Engineer (SRE)","City":"Alpharetta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"experience Azure, AWS, or GCP (experience in 2 of the 3 cloud platforms) (# of years doesn?t matter, needs to be a person who can think through complex issues)Experience with Splunk terraform experience for Infrastructure as Code (IaC) for Cloud Infrastructure Management: Deploy, manage, and optimize cloud resourcesPython, PowerShell, Bash, or equivalent for automation and system management. (one scripting language is fine)VPCs, IAM, serverless architectures very collaborative team - work with other teams ? platforms, engineering, networking. How do we resolve this in other areas. Scaling, sizability, performance.very strong with infrastructure and system analyst in the cloud problem solver ? ability to get to bottom of issues to quickly remediate problems and then also think about how to fix it for good/for the future.Self-starterAbility to work in a high pressure environment.automation, monitoring, capacity planning, incident response, and cloud platform management across a dynamic, distributed environment. System Reliability \u0026 Availability: Design and maintain fault-tolerant, high-availability architectures across AWS, Azure, and GCP. Implement redundancy, load balancing, and automated failover strategies. On call rotation every 5-6 weeksMust be able to be onsite 5 days a weekOur Engineers play a critical role in the success of our clients and are expected to effectively communicate our recommended solutions in a consultative role for each client. Therefore, a successful candidate will possess a high degree of self-management, personal accountability, strong communication skills, and teamwork. The ability to interact, engineer, and communicate collaboratively at the highest technical levels with customers, vendors, partners, and all members of staff is required.","Skills":"Moogsoft to automate (like disk latency and CPU Utilization)Dynatrace - reading logsContainers \u0026 Orchestration: Experience with Docker and Kubernetes.Cloud FinOps and utilization experienceAnsible playbooks (strong plus)","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":80.0000,"SalaryLow":64.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This role is primarily an operations incident response role for cloud issues in AWS, Azure and GPC and includes cloud infrastructure management. This role will troubleshoot and performance analysis... from a cloud perspective with the goal of reducing time to resolution. This role is focused on responding as well as strategizing and designing a solution to prevent incidents from happening in the future in the Cloud environment. They will collaborate with the NOC, Network engineering teams, platform teams and application support teams in addition to working with the cloud provider. Our goal is to modernize and stabilize our infrastructure. As we get pulled into incidents and issues, we want to resolve the issues quickly then address solving this and preventing. We are seeking a Cloud Site Reliability Engineer (SRE) to drive the reliability, scalability, and performance of our cloud-based infrastructure. The ideal candidate combines software engineering expertise with advanced systems operations skills to maintain highly available systems while reducing operational toil. This role involves automation, monitoring, capacity planning, incident response, and cloud platform management across a dynamic, distributed environment. As a Cloud SRE, you will work closely with Engineering, Architecture, DevOps, and security teams to ensure seamless service experiences for our customers while contributing to platform design and operational efficiency.Contract/Contract-to-Hire Roles:Compensation:$75/hr to $80/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 08, 2026

Toronto, ON

|

IT (DNU)

|

Contract

|

$43 - $54 (hourly estimate)

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the Report Developer ?- ServiceNow Asset Management & CMDB will be responsible for building reporting, dashboards, and automated data workflows to support IT Asset Management (ITAM) and CMDB... environments. This role focuses on improving asset visibility, data quality, and operational insights through tools like Power BI, Alteryx, SQL, and PowerShell.This individual will work closely with ServiceNow, infrastructure, and ITAM teams to translate complex technical data into actionable insights for both technical and business stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 15, 2026

Greenville, WI

|

Engineering (Non IT)

|

Contract-to-perm

|

$22 - $28 (hourly estimate)

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PC experience required and the ability to program HVAC related software. Day to day:What you will do Performs assigned system commissioning using configuration and commissioning tools. Troubleshoots and resolves basic HVAC mechanical, electrical, and controls problems.? Responds to basic warranty calls. How you will do it ? Loads system-level controller software. ? Performs more complex commissioning and system diagnostics from system-level controllers to end devices (i.e. sensors, actuators, etc.) and completes all required commissioning documentation ? Keeps management and contractor or customer informed of job progress and issues. ? Calibrates systems requiring basic electronic test equipment.? ? Completes administrative tasks including but not limited to time sheets, expense reports, and on-site documentation.? ? Documents changes and provides information for as built documentation. ? Communicates with the contractor or customer upon arrival and before leaving the work site. ? Follows all safety standards and attends required safety training.? High degree of regard to employee and subcontractor safetyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Controls Technician","City":"Greenville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must haves: ? 3-5 years of industry experience or experience in servicing electronic and/or mechanical systems in the HVAC industry ? Generally required knowledge includes HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques? ? Effective interpersonal skills to properly represent to customers and other outside contacts in an ethical and professional manner.? ? Ability to explain technical information to technical and non-technical people.? Leadership skills to support the activities of Mechanics working on non-complex, non-critical Building Automation equipment on a job site.? ? PC experience required and the ability to program HVAC related software. Day to day:What you will do Performs assigned system commissioning using configuration and commissioning tools. Troubleshoots and resolves basic HVAC mechanical, electrical, and controls problems.? Responds to basic warranty calls. How you will do it ? Loads system-level controller software. ? Performs more complex commissioning and system diagnostics from system-level controllers to end devices (i.e. sensors, actuators, etc.) and completes all required commissioning documentation ? Keeps management and contractor or customer informed of job progress and issues. ? Calibrates systems requiring basic electronic test equipment.? ? Completes administrative tasks including but not limited to time sheets, expense reports, and on-site documentation.? ? Documents changes and provides information for as built documentation. ? Communicates with the contractor or customer upon arrival and before leaving the work site. ? Follows all safety standards and attends required safety training.? High degree of regard to employee and subcontractor safety","Skills":"","Industry":"Engineering (Non IT)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.0000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Must haves: ? 3-5 years of industry experience or experience in servicing electronic and/or mechanical systems in the HVAC industry ? Generally required knowledge includes HVAC... controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques? ? Effective interpersonal skills to properly represent to customers and other outside contacts in an ethical and professional manner.? ? Ability to explain technical information to technical and non-technical people.? Leadership skills to support the activities of Mechanics working on non-complex, non-critical Building Automation equipment on a job site.? ? PC experience required and the ability to program HVAC related software. Day to day:What you will do Performs assigned system commissioning using configuration and commissioning tools. Troubleshoots and resolves basic HVAC mechanical, electrical, and controls problems.? Responds to basic warranty calls. How you will do it ? Loads system-level controller software. ? Performs more complex commissioning and system diagnostics from system-level controllers to end devices (i.e. sensors, actuators, etc.) and completes all required commissioning documentation ? Keeps management and contractor or customer informed of job progress and issues. ? Calibrates systems requiring basic electronic test equipment.? ? Completes administrative tasks including but not limited to time sheets, expense reports, and on-site documentation.? ? Documents changes and provides information for as built documentation. ? Communicates with the contractor or customer upon arrival and before leaving the work site. ? Follows all safety standards and attends required safety training.? High degree of regard to employee and subcontractor safetyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 08, 2026

Greenwood Village, CO

|

Software Engineering

|

Contract-to-perm

|

$52 - $65 (hourly estimate)

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Additionally, this role will help guide adoption of AI-powered design tools and agentic workflows, identifying opportunities where automation enhances quality without sacrificing craft. This individual will serve as a subject matter expert in mobile platform design and a visible advocate for design excellence across the Video product organization.Job Responsibilities: ? Collaborate with UX, product, and engineering teams to deliver user-centered mobile designs for video experiences across iOS and Android.? Create mockups, annotated wireframes, user flows, information architecture, and interactive prototypes using tools such as Figma and ProtoPie.? Lead design reviews, critiques, and ideation sessions to elevate mobile design quality and consistency across the Video Design team.? Define, document, and govern mobile design system components, including usage guidelines, interaction states, accessibility, and platform-specific variants.? Own and maintain the Video Design Figma component library, including variables, tokens, auto-layout standards, and versioning.? Partner with engineering to ensure accurate implementation of design system components and alignment between design intent and production output across platforms.? Champion adoption of AI-powered design tools and agentic workflows, establishing best practices that improve efficiency while preserving high-quality design craft.Pay Rate Range: $60-65hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"UI Sr. Product Designer IV","City":"Greenwood Village","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 7+ years of UI, UX, or product design experience, including 5+ years designing native iOS and/or Android applications.? 3+ years of experience leading or significantly contributing to mobile design systems, including component definition, structured documentation, and Figma library ownership? Deep familiarity with platform-specific nomenclature, conventions, and guidelines (Apple HIG, Google Material 3).? Advanced experience in Figma, including variables, tokens, auto-layout, components, and library/version management.? Experience producing detailed component documentation covering usage guidelines, interaction states, edge cases, and accessibility requirements.? Working experience with prototyping tools such as Figma Make or ProtoPie.? Familiarity with AI-assisted design tools (e.g. Figma Make, Kiro, etc.) and thoughtful judgment on where automation adds value within professional workflows.? Experience in user-centered design (UCD) methodologies applied from concept through launch.? Excellent communication and presentation skills with the ability to influence cross-functional teams without direct authority.? Solid understanding of mobile accessibility standards and UX best practices (WCAG, iOS/Android accessibility APIs).? Experience with project estimation, planning, and/or facilitating user research and usability testing.","Skills":"","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":65.0000,"SalaryLow":52.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is hiring a Senior Product Designer to support a client's Video Design team?s design enablement process. This is a high-impact role centered on mobile design craft, scalable design... systems, and the evolving use of AI-assisted design workflows. The designer will play a key role in building, documenting, and scaling the mobile design system across iOS and Android?defining components, creating usage guidelines, and establishing standards that enable product and engineering teams to deliver consistent, high-quality video experiences. Additionally, this role will help guide adoption of AI-powered design tools and agentic workflows, identifying opportunities where automation enhances quality without sacrificing craft. This individual will serve as a subject matter expert in mobile platform design and a visible advocate for design excellence across the Video product organization.Job Responsibilities: ? Collaborate with UX, product, and engineering teams to deliver user-centered mobile designs for video experiences across iOS and Android.? Create mockups, annotated wireframes, user flows, information architecture, and interactive prototypes using tools such as Figma and ProtoPie.? Lead design reviews, critiques, and ideation sessions to elevate mobile design quality and consistency across the Video Design team.? Define, document, and govern mobile design system components, including usage guidelines, interaction states, accessibility, and platform-specific variants.? Own and maintain the Video Design Figma component library, including variables, tokens, auto-layout standards, and versioning.? Partner with engineering to ensure accurate implementation of design system components and alignment between design intent and production output across platforms.? Champion adoption of AI-powered design tools and agentic workflows, establishing best practices that improve efficiency while preserving high-quality design craft.Pay Rate Range: $60-65hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 20, 2026

South San Francisco, CA

|

Desktop Support

|

Perm

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$171k - $186k (estimate)

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As a senior leader, you will drive operational excellence while modernizing support through automation, AI-enabled solutions, and strong IT service management practices.In this position, you will partner closely with senior IT leadership to align support capabilities with business priorities, serving as both a strategic contributor and escalation point for complex technical challenges impacting business-critical and lab systems. You will lead a distributed, multi-site team, ensuring a consistent and high-quality user experience while building a culture centered on accountability, responsiveness, and continuous improvement. Responsibilities include developing and executing a long-term roadmap for service evolution, implementing scalable global support models, and optimizing vendor partnerships and staffing strategies.Additionally, you will oversee major incident response and root cause analysis, establish mature ITSM processes aligned with industry best practices, and leverage data-driven insights to improve service performance. You will also provide technical leadership across Microsoft technologies (including identity, collaboration, and endpoint management platforms), while ensuring secure and compliant usage across the organization. The role includes ownership of AV and collaboration support, IT asset lifecycle management, onboarding and offboarding processes, and ensuring seamless support for regulated lab environments. This position requires regular collaboration with cross-functional teams and occasional travel between sites to maintain alignment and service quality.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr Manager End User Support","City":"South San Francisco","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Bachelor?s degree in Information Technology, Computer Science, or related discipline? 8+ years of experience in End User Services or IT support, including 3+ years in a leadership capacity? Proven experience supporting organizations with 1,000+ users across multiple locations? Strong experience managing distributed teams and global or follow-the-sun support models? Deep hands-on knowledge of Active Directory, Azure AD, and Microsoft 365? Experience with endpoint management tools such as Intune and Autopilot? Demonstrated ability to handle complex Tier 3 escalations and lead incident response? Experience with ITSM platforms (e.g., FreshService or comparable tools)? Solid understanding of ITIL-based service management practices? Background in leveraging automation and AI to improve support efficiency and reduce ticket volume? Experience building and delivering operational and executive-level reporting (weekly, monthly, quarterly)? Expertise supporting enterprise AV and conferencing technologies (e.g., Teams Rooms)? Experience working in regulated or mission-critical environments (e.g., healthcare, labs, or similar)? Strong leadership, communication, and stakeholder management skills? Willingness to travel occasionally (~5%) between locations","Skills":"? ITIL v4 certification? Experience with AI-driven ITSM, digital employee experience (DEX), or advanced analytics tools? Familiarity with Microsoft Power Platform (Power Automate, Power Apps)? Prior experience in healthcare, life sciences, or laboratory-based organizations? Microsoft technical certifications? Experience managing external vendors and service providers","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":186000.0000,"SalaryLow":171000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an experienced and forward-thinking Senior Manager of End User Services to lead the strategy, delivery, and continuous improvement of end user support across a dynamic organization of... approximately 1,000 employees spanning corporate and laboratory environments. This role is responsible for the full lifecycle of end user services, including Service Desk operations, desktop and field support, endpoint management, user provisioning, and collaboration technologies. As a senior leader, you will drive operational excellence while modernizing support through automation, AI-enabled solutions, and strong IT service management practices.In this position, you will partner closely with senior IT leadership to align support capabilities with business priorities, serving as both a strategic contributor and escalation point for complex technical challenges impacting business-critical and lab systems. You will lead a distributed, multi-site team, ensuring a consistent and high-quality user experience while building a culture centered on accountability, responsiveness, and continuous improvement. Responsibilities include developing and executing a long-term roadmap for service evolution, implementing scalable global support models, and optimizing vendor partnerships and staffing strategies.Additionally, you will oversee major incident response and root cause analysis, establish mature ITSM processes aligned with industry best practices, and leverage data-driven insights to improve service performance. You will also provide technical leadership across Microsoft technologies (including identity, collaboration, and endpoint management platforms), while ensuring secure and compliant usage across the organization. The role includes ownership of AV and collaboration support, IT asset lifecycle management, onboarding and offboarding processes, and ensuring seamless support for regulated lab environments. This position requires regular collaboration with cross-functional teams and occasional travel between sites to maintain alignment and service quality.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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