Job Search Results for insight
Feb 05, 2026
Toronto, ON
|
Designer
|
Contract
|
$41 - $51 (hourly estimate)
{"JobID":491398,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5G 3","ReferenceID":"TOR-bafc6c8b-1774-4d9c-8a65-c51f1d5ff918","PostedDate":"\/Date(1770326295000)\/","Description":"We?re looking for an experienced Senior Product Designer to join a Big 5 Canadian Banking client. You?ll work closely with digital partners, fellow designers and engineers to turn complex financial journeys into clear, intuitive, and accessible experiences. Beyond hands-on design, you?ll bring strong product thinking, contribute to design direction, and support the growth of junior designers through mentoring and collaboration. Key Responsibilities:? Lead end-to-end design process for digital lending acquisition journeys, from early concepts through launch and iteration.? Plan and support user research and usability testing, translating customer insights into clear design decisions and improvements.? Create and evolve wireframes, prototypes, and high-fidelity designs, with a strong focus on usability, accessibility, and business goals.? Collaborate closely with product, engineering, and digital partners to shape solutions that are feasible, consistent, and scalable.? Champion design system standards, contributing to component libraries and ensuring quality and consistency across experiences.Provide design direction and constructive feedback through critiques, and support the growth of junior designers through mentoring and collaboration.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Product Designer","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5-7 years of experience in product design, preferably in financial industry.? Strong portfolio showcasing end-to-end UI/UX projects for web and mobile.? Proficient in Figma? Understanding of user-centered design principles and responsive design.Excellent communication and collaboration skills.","Skills":"? Experience in Agile environments.? Knowledge of accessibility standards.? Interest in motion design ? Experience conducting UX researchExperience with digital sales applications","Industry":"Designer","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":51.0000,"SalaryLow":40.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We?re looking for an experienced Senior Product Designer to join a Big 5 Canadian Banking client. You?ll work closely with digital partners, fellow designers and engineers to turn complex financial... journeys into clear, intuitive, and accessible experiences. Beyond hands-on design, you?ll bring strong product thinking, contribute to design direction, and support the growth of junior designers through mentoring and collaboration. Key Responsibilities:? Lead end-to-end design process for digital lending acquisition journeys, from early concepts through launch and iteration.? Plan and support user research and usability testing, translating customer insights into clear design decisions and improvements.? Create and evolve wireframes, prototypes, and high-fidelity designs, with a strong focus on usability, accessibility, and business goals.? Collaborate closely with product, engineering, and digital partners to shape solutions that are feasible, consistent, and scalable.? Champion design system standards, contributing to component libraries and ensuring quality and consistency across experiences.Provide design direction and constructive feedback through critiques, and support the growth of junior designers through mentoring and collaboration.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 06, 2026
Plano, TX
|
Programmer / Developer
|
Contract-to-perm
|
$50 - $62 (hourly estimate)
{"JobID":492000,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-96.74,"Longitude":33.04,"Distance":null},"State":"Texas","Zip":"75024","ReferenceID":"DAL-6b8bcaa3-2a91-4742-ae3f-059438a06bee","PostedDate":"\/Date(1770419981000)\/","Description":"An employer is looking for a Senior Full Stack Developer to support web development efforts for one of the clients enterprise, digital store operations applications. This role requires deep expertise in React/ Golang with a focus on delivering high-quality, customer-facing applications. You\u0027ll operate in a Kanban environment and collaborate with cross-functional teams to ship meaningful product improvements. Tasks will include:Responsibilities:- Deliver full stack solutions across web platforms supporting enterprise applications- Design and implement scalable, maintainable, and well-tested features- Partner with product and design to define and execute technical solutions- Lead code reviews and uphold engineering best practices- Own technical documentation and reduce tech debt- Quickly triage and resolve production issues- Optionally leverage GenAI tools to accelerate development- Apply software development best practices including coding standards, peer reviews, source control, CI/CD processes, testing, and operational readinessWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"REMOTE- Senior Full Stack Developer (React/ Golang)","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"8-10 years of full stack software development experienceStrong Typescript front end development skills- ReactGolang development skillsExperience with AWS, GitLab Pipelines, DevOps best practicesSolid understanding of software architecture and development fundamentalsGraphQL knowledge (Preferred)","Skills":"NodeJS","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An employer is looking for a Senior Full Stack Developer to support web development efforts for one of the clients enterprise, digital store operations applications. This role requires deep expertise... in React/ Golang with a focus on delivering high-quality, customer-facing applications. You'll operate in a Kanban environment and collaborate with cross-functional teams to ship meaningful product improvements. Tasks will include:Responsibilities:- Deliver full stack solutions across web platforms supporting enterprise applications- Design and implement scalable, maintainable, and well-tested features- Partner with product and design to define and execute technical solutions- Lead code reviews and uphold engineering best practices- Own technical documentation and reduce tech debt- Quickly triage and resolve production issues- Optionally leverage GenAI tools to accelerate development- Apply software development best practices including coding standards, peer reviews, source control, CI/CD processes, testing, and operational readinessWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 10, 2026
Los Angeles, CA
|
Business Analyst (BA)
|
Perm
|
$75k - $105k (estimate)
{"JobID":492721,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-118.26,"Longitude":34.03,"Distance":null},"State":"California","Zip":"90015","ReferenceID":"LAX-7b74a11e-e8b7-40b0-a15c-ab412c7c191c","PostedDate":"\/Date(1770683685000)\/","Description":"The Sr Partnerships Data Analyst supports the Global Partnerships team by transforming internal data into actionable insights that strengthen partnership strategy, drive revenue growth, and support renewals. Reporting to the VP of Integrated Marketing \u0026 Strategy, this role evaluates partnership performance and audience data to inform proposals, optimize activations, and demonstrate ROI across our client\u0027s portfolio of venues, festivals, tours, and events.Essential Functions:- Analyze internal data sources to evaluate performance, audience behavior, concessions, and digital/social reach in order to identify trends, gaps, and optimization opportunities.- Support partnership teams by delivering real-time insights, reporting, and data-driven recommendations that inform active deals and partner decision-making.- Aggregate and synthesize multi-platform data to measure KPI progress, assess partner performance, and evaluate campaign effectiveness across events and properties.- Produce recurring performance and insights reports that demonstrate return on investment, support valuation discussions, and reinforce partner renewal strategies.- Identify emerging trends and strategic opportunities across events and partnerships by translating data findings into clear recommendations that inform future programs and long-term partnership growth.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Partnerships Data Analyst","City":"Los Angeles","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- BA/BS Degree (4-year)- 4-6 years Of related work experience- Strong quantitative analytical skills, with?the ability to derive insights from large data sets,?exceptional attention to detail,?and a desire to?creatively?solve challenging problems.- Excellent?written and verbal communication skills,?with the ability to?present?findings?from?technical?analysis to non-technical?audiences- Highly collaborative, proactive, and able to operate independently in a fast-paced environment. Ability?to learn quickly and?manage projects independently- Proficiency in data science programming languages (Python and/or R)- Proficiency?in?SQL, experience with data visualization tools (e.g., Domo, Tableau,?PowerBI, YouGov, etc.)- Fully capable and proficient in Microsoft Office/Outlook, PowerPoint, \u0026 Excel, and Canva- Music or other?entertainment experience?a plus,?as well as a?passion for music?and knowledge of brands, festivals and live music industry trends preferred","Skills":"Come from Live Entertainment / Music","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":105000.0000,"SalaryLow":75000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Sr Partnerships Data Analyst supports the Global Partnerships team by transforming internal data into actionable insights that strengthen partnership strategy, drive revenue growth, and support... renewals. Reporting to the VP of Integrated Marketing & Strategy, this role evaluates partnership performance and audience data to inform proposals, optimize activations, and demonstrate ROI across our client's portfolio of venues, festivals, tours, and events.Essential Functions:- Analyze internal data sources to evaluate performance, audience behavior, concessions, and digital/social reach in order to identify trends, gaps, and optimization opportunities.- Support partnership teams by delivering real-time insights, reporting, and data-driven recommendations that inform active deals and partner decision-making.- Aggregate and synthesize multi-platform data to measure KPI progress, assess partner performance, and evaluate campaign effectiveness across events and properties.- Produce recurring performance and insights reports that demonstrate return on investment, support valuation discussions, and reinforce partner renewal strategies.- Identify emerging trends and strategic opportunities across events and partnerships by translating data findings into clear recommendations that inform future programs and long-term partnership growth.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 10, 2026
Seattle, WA
|
Administrative Assistant
|
Contract
|
$16 - $20 (hourly estimate)
{"JobID":492962,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.34,"Longitude":47.63,"Distance":null},"State":"Washington","Zip":"98109","ReferenceID":"DGO-551151a3-d421-4302-ab87-8935e411c196","PostedDate":"\/Date(1770741735000)\/","Description":"We?re hiring several Temporary Administrative Assistants for a global construction client of ours to support a large scale I-9 documentation project in preparation for an upcoming electronic I-9 rollout. This is an excellent opportunity for someone who enjoys detail oriented work, wants to make an immediate impact, and gain valuable compliance experience starting on day one.In this role, you will support multiple U.S. offices by collecting, reviewing, and scanning Form I-9 employment eligibility documents in preparation of a system upgrade. Responsibilities include:? Collecting and tracking I-9 documentation from employees across multiple U.S. offices? Scanning, uploading, and organizing documents into designated systems? Reviewing documents for accuracy and completeness? Following up with offices and/or employees on missing or incorrect information? Maintaining detailed tracking of outreach, received documents, and outstanding items? Handling sensitive employee information with confidentiality and care, ensuring compliance with federal I-9 requirementsThis position involves high volume, repetitive administrative work and is ideal for someone who thrives on organization, consistency, and precision.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Administrative Assistant","City":"Seattle","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Previous experience in document control or data entry? Strong attention to detail and comfort with repetitive, high volume tasks? Highly organized, reliable, and deadline driven? Strong communication skills and professionalism? Comfortable handling confidential employee information? Reliable transportation and ability to work onsite, Monday?Friday","Skills":"","Industry":"Administrative Assistant","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We?re hiring several Temporary Administrative Assistants for a global construction client of ours to support a large scale I-9 documentation project in preparation for an upcoming electronic I-9... rollout. This is an excellent opportunity for someone who enjoys detail oriented work, wants to make an immediate impact, and gain valuable compliance experience starting on day one.In this role, you will support multiple U.S. offices by collecting, reviewing, and scanning Form I-9 employment eligibility documents in preparation of a system upgrade. Responsibilities include:? Collecting and tracking I-9 documentation from employees across multiple U.S. offices? Scanning, uploading, and organizing documents into designated systems? Reviewing documents for accuracy and completeness? Following up with offices and/or employees on missing or incorrect information? Maintaining detailed tracking of outreach, received documents, and outstanding items? Handling sensitive employee information with confidentiality and care, ensuring compliance with federal I-9 requirementsThis position involves high volume, repetitive administrative work and is ideal for someone who thrives on organization, consistency, and precision.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 12, 2026
Cary, NC
|
Business Analyst (BA)
|
Contract-to-perm
|
$38 - $48 (hourly estimate)
{"JobID":494165,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-78.79,"Longitude":35.78,"Distance":null},"State":"North Carolina","Zip":"27513","ReferenceID":"LAX-296b1cf7-7d86-414d-81c4-c15b1c095f91","PostedDate":"\/Date(1770918259000)\/","Description":"The Product Analyst III (PA3) is a senior-level individual contributor who plays a leadership role within Agile teams, owning complex features, initiatives, or workstreams end-to-end. This role operates with significant autonomy and partners closely with Product Owners, Engineering Leads, Architects, and business leaders to translate strategic objectives into scalable, high-quality technology solutions.In addition to advanced requirements and analysis work, the PA3 drives stakeholder alignment, leads backlog and discovery efforts, contributes to test strategy and delivery quality, and mentors junior analysts. The role is expected to proactively identify risks, optimization opportunities, and data-driven insights in a highly regulated, data-intensive mortgage servicing environment.This position sits one level below Product Owner and is a natural steppingstone into product leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Product Analyst 3","City":"Cary","ExpirationDate":null,"PriorityOrder":0,"Requirements":"6?10+ years of experience as a Product Analyst, Senior Business Analyst, or equivalentDemonstrated ability to lead complex analysis efforts independentlyAdvanced requirements elicitation and documentation skills (user stories, acceptance criteria, use cases, workflows)Strong experience operating in Agile/Scrum or Kanban environmentsProven ability to lead backlog grooming and contribute to roadmap planningStrong stakeholder management skills across business, engineering, and leadershipExperience facilitating Agile ceremonies and driving continuous improvementStrong analytical, problem-solving, and decision-making capabilitiesExcellent written and verbal communication skillsProficiency with Jira and Agile delivery toolsBachelor?s degree or equivalent professional experience","Skills":"Deep experience in mortgage servicing, loan origination, or financial servicesStrong understanding of enterprise servicing platformsExposure to accounting, investor reporting, escrow, or cash processing systemsTechnical fluency with APIs, integrations, system architectures, and data pipelinesHands-on experience with Snowflake, SQL, or enterprise data ecosystemsExperience with BI tools (Tableau, Sigma, Power BI)Knowledge of data governance, lineage, metadata, and data quality frameworksExperience supporting legacy-to-cloud or large-scale modernization initiativesFamiliarity with AI-assisted analysis or productivity tools (e.g., Gemini, Cursor, Copilot)Prior experience mentoring analysts or acting as an informal team lead","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0700,"SalaryLow":38.4560,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Product Analyst III (PA3) is a senior-level individual contributor who plays a leadership role within Agile teams, owning complex features, initiatives, or workstreams end-to-end. This role... operates with significant autonomy and partners closely with Product Owners, Engineering Leads, Architects, and business leaders to translate strategic objectives into scalable, high-quality technology solutions.In addition to advanced requirements and analysis work, the PA3 drives stakeholder alignment, leads backlog and discovery efforts, contributes to test strategy and delivery quality, and mentors junior analysts. The role is expected to proactively identify risks, optimization opportunities, and data-driven insights in a highly regulated, data-intensive mortgage servicing environment.This position sits one level below Product Owner and is a natural steppingstone into product leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 13, 2026
Bothell, WA
|
Electrical Engineering
|
Contract
|
$45 - $56 (hourly estimate)
{"JobID":494504,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.2,"Longitude":47.79,"Distance":null},"State":"Washington","Zip":"98021","ReferenceID":"SEA-d39d0cfd-d3b7-47c8-a1ef-ad8942627653","PostedDate":"\/Date(1770955201000)\/","Description":"Test Execution \u0026 Validation: Perform comprehensive functional and power testing on complex printed circuit board assemblies (PCBAs) and electronics control boxes, utilizing established written test procedures and safety protocols while actively contributing to their review, refinement, and improvement.Advanced Troubleshooting: Lead failure analysis and debugging efforts on non-conforming hardware to determine root cause, utilizing schematics, layout drawings, and diagnostic tools to troubleshoot down to the component or sub-assembly level.Instrumentation Mastery: Expertly operate precision measurement equipment including oscilloscopes, spectrum analyzers, digital multi-meters (DMMs), signal generators, and programmable power supplies to verify system performance.Data Integrity \u0026 Reporting: Meticulously record test data and maintain accurate records of product configuration and test results; identify trends in failures and report findings to engineering and quality teams.Process Improvement: contribute to Design for Manufacturing (DFM) and Design for Test (DFT) reviews by providing feedback on test procedures, fixture usability, and product buildability to streamline operations.System Integration Support: Assist in the assembly of production quantum computers, including cable harness management and electromechanical assembly tasks.Operational Excellence: Maintain a clean, organized, and ESD-safe work environment; support continuous improvement activities and ensure all test equipment is calibrated and ready for use.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Electrical Test Engineer","City":"Bothell","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of experience in testing and troubleshooting complex electro-mechanical or optical systems (e.g., aerospace, medical devices, or semiconductor capital equipment).Strong ability to read and interpret electrical schematics, wire lists, and mechanical assembly drawings.Proficiency with standard electronic test equipment (scopes, meters, supplies) and soldering skills (SMT and PTH).Experience programming and testing electronic devices using Linux/Unix command line interfaces.Background in RF testing or high-precision analog control electronics.","Skills":"","Industry":"Electrical Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":56.0000,"SalaryLow":44.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Test Execution & Validation: Perform comprehensive functional and power testing on complex printed circuit board assemblies (PCBAs) and electronics control boxes, utilizing established written test... procedures and safety protocols while actively contributing to their review, refinement, and improvement.Advanced Troubleshooting: Lead failure analysis and debugging efforts on non-conforming hardware to determine root cause, utilizing schematics, layout drawings, and diagnostic tools to troubleshoot down to the component or sub-assembly level.Instrumentation Mastery: Expertly operate precision measurement equipment including oscilloscopes, spectrum analyzers, digital multi-meters (DMMs), signal generators, and programmable power supplies to verify system performance.Data Integrity & Reporting: Meticulously record test data and maintain accurate records of product configuration and test results; identify trends in failures and report findings to engineering and quality teams.Process Improvement: contribute to Design for Manufacturing (DFM) and Design for Test (DFT) reviews by providing feedback on test procedures, fixture usability, and product buildability to streamline operations.System Integration Support: Assist in the assembly of production quantum computers, including cable harness management and electromechanical assembly tasks.Operational Excellence: Maintain a clean, organized, and ESD-safe work environment; support continuous improvement activities and ensure all test equipment is calibrated and ready for use.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 06, 2026
Camden, NJ
|
Software Engineering
|
Contract
|
$11 - $14 (hourly estimate)
{"JobID":503606,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.1115,"Longitude":39.9358,"Distance":null},"State":"New Jersey","Zip":"08103","ReferenceID":"PHL-6520d4c1-5773-457d-83c7-87e8b417e73b","PostedDate":"\/Date(1772829882000)\/","Description":"We are seeking an experienced Sr. Back-End Developer to design, develop, and maintain back-end services/APIs for a large, customer-facing enterprise application for an automotive client. . This role focuses on building and supporting REST and SOAP integrations using Java, JSP, Spring Boot, and related frameworks, while producing clean, well-documented code aligned with development standards. The developer will collaborate closely with technical leads, front-end developers, architects, product owners, and QA partners to deliver seamless functionality, perform unit and integration testing, and participate in code reviews. Responsibilities include managing deployments and configurations within AWS environments (Oracle Cloud a plus), maintaining relational databases, implementing data access layers using JPA and EclipseLink, optimizing performance, and ensuring security compliance. The ideal candidate brings 7?10 years of back-end development experience, strong problem-solving skills, proficiency with Git and CI/CD pipelines, and a team-first mindset within an Agile/Scrum environment. The ideal candidate thrives in an Agile environment, actively participates in Scrum ceremonies, communicates effectively with onshore stakeholders/team members, and has strong collaboration skills. This role requires working onsite in Hitec City, Hyderabad.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"INTL - Back end Developer","City":"Camden","ExpirationDate":null,"PriorityOrder":0,"Requirements":"8+ years of working experience as a Back-End Developer Strong proficiency in Java, JSP, and Spring (Spring Boot) frameworks.Expertise in Apache Tomcat and application server configurations.Expertise in SQL, relational databases, and ORM frameworks (JPA, EclipseLink).Experience with AWS and other cloud environments, with Oracle Cloud Experience with RESTful APIs, SOAP, and integration with back-end services.Proficiency with Git for version control and CI/CD pipelines.","Skills":"","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":14.0000,"SalaryLow":11.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking an experienced Sr. Back-End Developer to design, develop, and maintain back-end services/APIs for a large, customer-facing enterprise application for an automotive client. . This role... focuses on building and supporting REST and SOAP integrations using Java, JSP, Spring Boot, and related frameworks, while producing clean, well-documented code aligned with development standards. The developer will collaborate closely with technical leads, front-end developers, architects, product owners, and QA partners to deliver seamless functionality, perform unit and integration testing, and participate in code reviews. Responsibilities include managing deployments and configurations within AWS environments (Oracle Cloud a plus), maintaining relational databases, implementing data access layers using JPA and EclipseLink, optimizing performance, and ensuring security compliance. The ideal candidate brings 7?10 years of back-end development experience, strong problem-solving skills, proficiency with Git and CI/CD pipelines, and a team-first mindset within an Agile/Scrum environment. The ideal candidate thrives in an Agile environment, actively participates in Scrum ceremonies, communicates effectively with onshore stakeholders/team members, and has strong collaboration skills. This role requires working onsite in Hitec City, Hyderabad.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 10, 2026
Newtown, PA
|
Architect
|
Contract-to-perm
|
$54 - $67 (hourly estimate)
{"JobID":504814,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-75.43,"Longitude":39.97,"Distance":null},"State":"Pennsylvania","Zip":"19073","ReferenceID":"PHL-66b0aa7c-4e55-4620-948b-09a4ddba44c5","PostedDate":"\/Date(1773169588000)\/","Description":"A healthcare insurance client is hiring a Data Architect to design and implement scalable interoperability solutions aligned to CMS compliance standards. As the Data Architect your primary responsibility is developing and maintaining data models (logical, physical and conceptual) that support healthcare-specific requirements (Clinical, Claims, Member, Provider, EHR etc.). Additional responsibilities include: ? Design and implement scalable, flexible, and secure interoperability solutions aligned to USCDI-US Core compliant.? Optimize data storage solutions, reducing latency and ensuring quick access to real-time and historical data.? Help to establish and enforce data governance frameworks, ensuing data consistency, quality, and standardization across systems.? Collaborate with IT Professionals and business leaders to understand their data needs and ensure architecture supports organizational goals.? Evaluate and recommend data management technologies, platforms, frameworks, and methodologies that optimize data collection and integration for healthcare applications.? Ensure data integrity, quality, security, and compliance and other relevant healthcare regulations to protect sensitive patient information with HIPAA standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Data Architect (Healthcare \u0026 Databricks)","City":"Newtown","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 10+ years of experience in Data Architecture ? Expertise in data modeling activities to implement interoperability solutions for healthcare data ? 5+ years of experience in Azure Cloud environment ? 5+ years of experience developing data solutions for Databricks platform ? Expertise with data modeling tools like Erwin ? In-depth knowledge of healthcare interoperability standards (HL7, FHIR, CCDs, HIE, USCDI-US Core etc.).? Proficiency in SQL and NoSQL databases, PySpark and Python.? Experience with integration tools like Azure Data Factory, Databricks, Kafka, IBM Datastage, Informatica etc.? Understanding of business intelligence (BI) and analytics platforms.","Skills":"","Industry":"Architect","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":67.0000,"SalaryLow":53.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A healthcare insurance client is hiring a Data Architect to design and implement scalable interoperability solutions aligned to CMS compliance standards. As the Data Architect your primary... responsibility is developing and maintaining data models (logical, physical and conceptual) that support healthcare-specific requirements (Clinical, Claims, Member, Provider, EHR etc.). Additional responsibilities include: ? Design and implement scalable, flexible, and secure interoperability solutions aligned to USCDI-US Core compliant.? Optimize data storage solutions, reducing latency and ensuring quick access to real-time and historical data.? Help to establish and enforce data governance frameworks, ensuing data consistency, quality, and standardization across systems.? Collaborate with IT Professionals and business leaders to understand their data needs and ensure architecture supports organizational goals.? Evaluate and recommend data management technologies, platforms, frameworks, and methodologies that optimize data collection and integration for healthcare applications.? Ensure data integrity, quality, security, and compliance and other relevant healthcare regulations to protect sensitive patient information with HIPAA standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 11, 2026
Berkeley Heights, NJ
|
Database Administrator (DBA)
|
Contract
|
$38 - $48 (hourly estimate)
{"JobID":505518,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-74.4321,"Longitude":40.6766,"Distance":null},"State":"New Jersey","Zip":"07922","ReferenceID":"NNJ-2c930b72-809a-46d4-803c-13c7f89cd727","PostedDate":"\/Date(1773261536000)\/","Description":"In this role, you will manage and execute statistical modeling and optimization efforts supporting scientific data cleansing and testing initiatives. You will work closely with scientific stakeholders across North America and global partners, translating scientific questions into structured data science approaches. Your day-to-day work will involve acquiring and profiling data, performing exploratory data analysis, cleaning and correcting data quality issues, and applying appropriate modeling techniques?often with small, high-value datasets where rigor and creativity are essential. You will evaluate and leverage third-party platforms used for modeling and optimization, contribute to data quality and governance standards, and clearly communicate findings, assumptions, and limitations to both technical and non-technical stakeholders. The role requires strong independent execution, thoughtful problem framing, and disciplined, well-documented coding practices that enable others to understand and build upon your work.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Data Scientist","City":"Berkeley Heights","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Applied Statistical Modeling \u0026 Optimization Experience: Strong grounding in statistical theory and modeling techniques, with hands-on experience selecting, applying, and evaluating modeling approaches to drive decision-making and outcomes.Experience Working with Small, High-Value Datasets: Demonstrated experience working with limited datasets (e.g., 15?100 data points), including applying techniques to prevent overfitting and maximize learning when additional data collection is costly.Individual, End-to-End Project Ownership: Proven ability to independently own and execute data science work?from messy data ingestion and cleansing through modeling, validation, and delivery?without reliance on large project teams.Data Cleaning \u0026 Exploratory Data Analysis Expertise: Comfort working with unstructured, messy, or incomplete data, applying creativity and rigor in data cleansing, profiling, and exploratory analysis to uncover usable insights.Scripting in Python and/or R with Strong Coding Hygiene: Practical experience scripting in Python and/or R, with a methodical approach to testing, debugging, documentation, and code readability (clear structure, comments, and logical organization).","Skills":"Experience with Third-Party Modeling or Optimization Platforms: Exposure to externally executed platforms (e.g., optimization engines such as Bayesian or global optimization methods), with the ability to evaluate techniques rather than build everything from scratch.Comfort Translating Scientific Concepts into Data Science Requirements: Experience working with scientists or technical stakeholders, interpreting experimental or scientific concepts, and translating them into data models and analytical approaches.Background in Applied or Constrained-Data Environments: Experience from academia, government, applied engineering, or regulated industries where data access is limited and modeling rigor is essential.Data Governance \u0026 Quality Mindset: Familiarity with data quality management, data definitions, profiling, reference/master data concepts, and maintaining analytical integrity across datasets.Exposure to Version Control \u0026 Collaborative Ways of Working: Working knowledge of Git/version control and an interest in improving collaboration, code sharing, and standardized ways of working within a data science team.","Industry":"Database Administrator (DBA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
In this role, you will manage and execute statistical modeling and optimization efforts supporting scientific data cleansing and testing initiatives. You will work closely with scientific... stakeholders across North America and global partners, translating scientific questions into structured data science approaches. Your day-to-day work will involve acquiring and profiling data, performing exploratory data analysis, cleaning and correcting data quality issues, and applying appropriate modeling techniques?often with small, high-value datasets where rigor and creativity are essential. You will evaluate and leverage third-party platforms used for modeling and optimization, contribute to data quality and governance standards, and clearly communicate findings, assumptions, and limitations to both technical and non-technical stakeholders. The role requires strong independent execution, thoughtful problem framing, and disciplined, well-documented coding practices that enable others to understand and build upon your work.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 12, 2026
Altamonte Springs, FL
|
Help Desk
|
Contract
|
$13 - $16 (hourly estimate)
{"JobID":506232,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-81.39,"Longitude":28.66,"Distance":null},"State":"Florida","Zip":"32714","ReferenceID":"HOR-58112c4a-606d-434e-ae5f-82efcb3f44bf","PostedDate":"\/Date(1773346823000)\/","Description":"The Tier 1 Service Desk Analyst provides Tier 1 technical support to internal staff across clinical, corporate, and operational departments. This includes resolving account access issues, password resets, account unlocks, multi-factor authentication support, secure login troubleshooting, and basic technical tasks such as printer mapping. The analyst follows defined workflows, documents all tickets in ServiceNow, and escalates issues to Tier 2 when appropriate. Throughout the day, the analyst may shift between the patient support queue and the Tier 1 employee support queue based on call volume and operational needs. When shifting support to the CDS team, the analyst is responsible for supporting both patient users and internal employees in a high volume, hybrid service environment. The analyst manages a steady flow of inbound calls from patients seeking assistance with accessing and using the online health portal. Daily responsibilities include guiding patients through password resets, account login troubleshooting, portal navigation, browser cache and cookie clearing, linking family accounts, and resolving basic access issues. This portion of the role requires strong communication skills, patience, professionalism, and the ability to remain calm when interacting with frustrated or upset patients.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 1 Service Desk Analyst - Contract","City":"Altamonte Springs","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Experience in a call center or high-volume support environment? Comfortable technical troubleshooting? Trainable with basic computer skills, browser navigation, and technical troubleshooting.Strong communication and ability to stay patient and friendly","Skills":"Familiarity with ServiceNow or other ticketing systemsHealthcare","Industry":"Help Desk","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":16.0000,"SalaryLow":12.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Tier 1 Service Desk Analyst provides Tier 1 technical support to internal staff across clinical, corporate, and operational departments. This includes resolving account access issues, password... resets, account unlocks, multi-factor authentication support, secure login troubleshooting, and basic technical tasks such as printer mapping. The analyst follows defined workflows, documents all tickets in ServiceNow, and escalates issues to Tier 2 when appropriate. Throughout the day, the analyst may shift between the patient support queue and the Tier 1 employee support queue based on call volume and operational needs. When shifting support to the CDS team, the analyst is responsible for supporting both patient users and internal employees in a high volume, hybrid service environment. The analyst manages a steady flow of inbound calls from patients seeking assistance with accessing and using the online health portal. Daily responsibilities include guiding patients through password resets, account login troubleshooting, portal navigation, browser cache and cookie clearing, linking family accounts, and resolving basic access issues. This portion of the role requires strong communication skills, patience, professionalism, and the ability to remain calm when interacting with frustrated or upset patients.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.