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Mar 06, 2026

Providence, VA

|

Business Analysis

|

Contract

|

$16 - $20 (hourly estimate)

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A large telecommunication company is seeking a skilled ServiceNow Business Analyst to join their team. The team is responsible for digital transformation across the business and are going through a... ServiceNow implementation. The BA will be meeting with a variety of stakeholders to gather requirements, refine and priorities requirements, and work with technical teams to deliver on requirements. Exact compensation for this position may vary based on several factors, including skills, experience, and education, but is expected to be between $10-$12 USD. Benefits may vary based on location of candidate.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 08, 2025

Fort Worth, TX

|

Desktop Support

|

Contract-to-perm

|

$46 - $57 (hourly estimate)

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As a business analyst you will support and act as an account liaison for all of the automotive, aerospace, and industrial customers to help deliver technical solutions. The ideal candidate will need... level 2 IT Helpdesk experience and some knowledge of transportation management. You will focus on reviewing IT Incident tickets and general service requests in a ticket queue to ensure basic information has been supplied to aid in root causing. Additionally you will track the resolution with the assigned IT technical team and make sure ticket root cause is coded properly for reporting. You will also assist with creating some change management tickets in that same ticket queue as well as report out on trends for ticket activity. This role will sit 100% remote.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 10, 2026

Broomfield, CO

|

Business Analyst (BA)

|

Contract

|

$54 - $68 (hourly estimate)

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A hospitality company is looking for a Technical Business Systems Analyst to join their team. This team manages all HR technology applications for the company. They are moving from their PeopleSoft... application to Workday, and heavily utilize ServiceNow for their employee portal, onboarding and HR contact tool. In this role, your activity will be centered around driving integrations between ServiceNow and Workday, closely tied to the onboarding process and success factors recruiting modules. You need to have deep integration experience within ServiceNow, understanding API functionality building those integrations, and be able to read and understand the code. You need to be a strong communicator as you will be interfacing directly with business stakeholders and working cross functionally with various teams. This position is a 6 month contract with likelihood to extend. It is fully remote, the hourly rate is $65-72/hr. Insurance benefits are offered on your first day, and a 401K program after 3 months.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 14, 2026

Rancho Cordova, CA

|

Project Manager

|

Contract

|

$62 - $77 (hourly estimate)

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Insight Global y is seeking a contract resource to support the management and optimization of IT financial data and processes. This role will ensure accurate tracking of maintenance records for... software, hardware, and service agreements while supporting the implementation of Technology Business Management (TBM) and IT Financial Management (ITFM) frameworks. The analyst will collaborate with IT Finance, procurement, and IT teams to normalize and rationalize data, track IT spend, support cost optimization, and provide insights that improve budget accuracy and financial planning. The position is critical in providing data-driven analysis to support decision-making.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 06, 2026

Nashville, TN

|

Data Warehousing

|

Perm

|

$60k - $80k (estimate)

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TheBusiness Intelligence Analyst will support data-driven decision-making byquerying and analyzing business data. This role contributes to operationalimprovements and strategic initiatives by... delivering actionable insights.Success will be defined by timely, accurate reporting and effectivecollaboration with stakeholders across departments.Data Analysis & ReportingQuery relational databases using T-SQL to support business strategyPrepare analytic reports and visual dashboards using tools like Tableau or Power BIDevelop and maintain data tables and transformations for end-user consumptionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 16, 2026

Morris, NJ

|

Business Analysis

|

Contract

|

$40 - $50 (hourly estimate)

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A client of Insight Global is looking for a Salesforce Service Cloud Business Systems Analyst to support the standardization and operationalization of their enterprise omni-channel intake platform.... This role will play a critical part in translating business processes into scalable Salesforce Service Cloud configurations, supporting integrations with NICE CXone and downstream systems such as Atlassian Jira, ensuring a smooth onboarding experience for client facing teams. This individual will partner closely with Product Managers, Technical Engineering Managers, Salesforce Admins, and business stakeholders to translate messy, inconsistent client-facing intake workflows into scalable, well-documented Salesforce Service Cloud solutions. Day to day, this role will focus on solution design, requirements definition, workflow standardization, and integration support across multiple intake channels, while also coordinating UAT, testing, and validation efforts. The analyst will play a key role in driving platform adoption by creating documentation, training materials, and onboarding guides, ensuring new teams can onboard seamlessly without reinventing processes, all while operating within a complex, governed enterprise environment. Pay starting at $50/hr - $60/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 23, 2026

Tempe, AZ

|

Business Analysis

|

Contract

|

$42 - $52 (hourly estimate)

{"JobID":522774,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-111.93,"Longitude":33.33,"Distance":null},"State":"Arizona","Zip":"85284","ReferenceID":"PHX-6b2f0d4a-6373-4dad-9eca-ebae60e2da05","PostedDate":"\/Date(1776980290000)\/","Description":"One of our large retail clients is seeking a data focused Senior Business Analyst to join their team and support the B2B and B2C Payments domain within their broader Data organization. This role is responsible for overseeing the requirements, design, testing, and delivery of data related solutions that enable payment insights and operational effectiveness. As part of a Global Data Engineering and Business Intelligence (BI) team, this individual will drive actionable insights, enhance stakeholder engagement across Payments and Data Engineering teams, and contribute to a collaborative, high performing environment. The ideal candidate will bring a strong technical background in Data and BI, along with proven experience acting as a liaison between Engineering teams and business stakeholders within complex, enterprise scale domains.WHAT YOU?LL DO? Gather and document business requirements from stakeholders.? Create source to target mapping for data integration projects.? Develop mock-ups and prototypes to visualize solutions.? Verify and validate developed solutions to ensure they meet business requirements.? Facilitate hand-off of solutions to business users and provide necessary training and support.? Act as the primary point of contact for business stakeholders, addressing challenges, clarifying expectations, and fostering a collaborative work environment.? Ensure solutions align with project priorities, quality standards, and business needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Data-Focused/ BI Business Analyst","City":"Tempe","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-5-7 years of experience as a Business Analyst, focusing on data and Business Intelligence and Data Engineering.-Experience owning the end-to-end delivery of a data product-Proficiency in SQL, data modeling, and BI tools such as Power BI.-Experience with Databricks and Snowflake, including building end to end data pipelines from requirements gathering through delivery-Experience with source-to-target mapping and data integration projects.-Strong cloud experience, specifically leading a data migration into cloud-Experience with Agile methodologies and project management tools.-Strong analytical and problem-solving skills.-Ability to work independently and manage multiple priorities in a fast-paced environment.-Familiarity with data warehousing concepts and ETL processes.","Skills":"?Experience working in a retail environment","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":52.0000,"SalaryLow":41.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

One of our large retail clients is seeking a data focused Senior Business Analyst to join their team and support the B2B and B2C Payments domain within their broader Data organization. This role is... responsible for overseeing the requirements, design, testing, and delivery of data related solutions that enable payment insights and operational effectiveness. As part of a Global Data Engineering and Business Intelligence (BI) team, this individual will drive actionable insights, enhance stakeholder engagement across Payments and Data Engineering teams, and contribute to a collaborative, high performing environment. The ideal candidate will bring a strong technical background in Data and BI, along with proven experience acting as a liaison between Engineering teams and business stakeholders within complex, enterprise scale domains.WHAT YOU?LL DO? Gather and document business requirements from stakeholders.? Create source to target mapping for data integration projects.? Develop mock-ups and prototypes to visualize solutions.? Verify and validate developed solutions to ensure they meet business requirements.? Facilitate hand-off of solutions to business users and provide necessary training and support.? Act as the primary point of contact for business stakeholders, addressing challenges, clarifying expectations, and fostering a collaborative work environment.? Ensure solutions align with project priorities, quality standards, and business needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 30, 2026

Columbus, OH

|

Payroll

|

Contract

|

$27 - $34 (hourly estimate)

{"JobID":512769,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-82.98,"Longitude":39.98,"Distance":null},"State":"Ohio","Zip":"43235","ReferenceID":"COL-03fe5134-89bf-4d33-8a56-c40beb0503cb","PostedDate":"\/Date(1774902261000)\/","Description":"The Lead Payroll Business Analyst serves as a strategic execution and enablement partner within Payroll Operations, supporting enterprise payroll initiatives, compliance efforts, and continuous improvement programs. This role works closely with payroll leadership to lead audits, drive process improvement initiatives, manage project execution, and provide clear status reporting and insights across payroll workstreams.This position requires deep payroll knowledge, strong analytical and project management skills, and the ability to flex across priorities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Lead Payroll Business Analyst","City":"Columbus","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor?s Degree or equivalent experience ?Demonstrated experience leading payroll audits, process improvement initiatives, or cross functional projects?This person is going to be stepping in big shoes, leading initiatives and operational efficiency ?This role is not siloed on payroll processing- it is very much so promoting innovation and technology, helping every department with misc tasks ?Can train payroll but can?t train someone on leading small projects need to have that experience, will be digging in on what compliance roles of 2026, look into processes, develop SOP?s and process and implement new process ?Analyze ticket counts?Controls, making sure things are done correctly and doing audits?Strong working knowledge of payroll systems and payroll operations (ADP experience preferred)?Strong Excel experience","Skills":"","Industry":"Payroll","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":34.0000,"SalaryLow":27.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Lead Payroll Business Analyst serves as a strategic execution and enablement partner within Payroll Operations, supporting enterprise payroll initiatives, compliance efforts, and continuous... improvement programs. This role works closely with payroll leadership to lead audits, drive process improvement initiatives, manage project execution, and provide clear status reporting and insights across payroll workstreams.This position requires deep payroll knowledge, strong analytical and project management skills, and the ability to flex across priorities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 18, 2026

Sandy Springs, GA

|

Financial Reporting

|

Contract

|

$61 - $76 (hourly estimate)

{"JobID":496583,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.38,"Longitude":33.93,"Distance":null},"State":"Georgia","Zip":"30328","ReferenceID":"ATL-33113bbb-12a7-4bc7-9f52-1140a2e6b32b","PostedDate":"\/Date(1771450900000)\/","Description":"A client of Insight Global is seeking a BI Analyst to design and build automated reporting solutions across our IT portfolio, pipeline, project delivery, and financial performance. This role will transform manual and fragmented reporting into integrated, automated dashboards and data models using Smartsheet, ServiceNow, Azure DevOps, Excel, and Power BI.Pay Rate: $60 - $70/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Business Intelligence Analyst","City":"Sandy Springs","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?5+ years experience in IT portfolio, PMO, or delivery reporting and analytics?Strong hands-on experience building Power BI dashboards and data models?Experience integrating multiple delivery and portfolio tools into reporting views?Experience defining and reporting IT project and portfolio KPIs?Experience building automated reporting solutionsRequired Technical Skills:?Advanced Power BI (data modeling, DAX, dashboard design)?Advanced Excel (Power Query, pivot modeling, data transformation)?Smartsheet reporting structures?ServiceNow reporting tables and data extraction?Azure DevOps reporting and delivery metrics?Data mapping and transformation skills?API or connector-based data integration (preferred)","Skills":"?IT PMO or Portfolio Governance environments?Agile and hybrid delivery reporting?IT financial reporting and budget tracking?Capacity and throughput analytics?Executive dashboard design","Industry":"Financial Reporting","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":75.8600,"SalaryLow":60.6880,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is seeking a BI Analyst to design and build automated reporting solutions across our IT portfolio, pipeline, project delivery, and financial performance. This role will... transform manual and fragmented reporting into integrated, automated dashboards and data models using Smartsheet, ServiceNow, Azure DevOps, Excel, and Power BI.Pay Rate: $60 - $70/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 20, 2026

San Jose, CA

|

Project Manager

|

Contract

|

$52 - $65 (hourly estimate)

{"JobID":520672,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.9,"Longitude":37.38,"Distance":null},"State":"California","Zip":"95131","ReferenceID":"SJC-1acd87ea-dd2b-4efb-be40-f4eace0530f8","PostedDate":"\/Date(1776699891000)\/","Description":"This role has two primary mandates: drive structured requirements documentation across all functional workstreams and produce rigorous solution path evaluations that enable confident build decisions. The role is open to candidates from BA or PM backgrounds ? what matters is a proven track record in both disciplines, direct credit card industry experience, and the technical credibility to engage processor partners and internal engineering teams as an informed peer. SMB or commercial card exposure is a strong differentiator.?Requirements Documentation ? Lead discovery sessions across Product, Engineering, Risk, Compliance, Legal, Finance, and Operations; translate outputs into BRDs, functional specs, and user stories with full traceability.?Maintain a living requirements repository; surface gaps, conflicts, and open questions with a clear resolution path.?Solution Evaluation ? Lead comparative evaluation of shortlisted processor finalists: structured scorecards, capability gap analyses, risk assessments, and commercial model trade-off analysis.?Produce executive-ready recommendation artifacts to support the final processor selection decision.?Program Management ? Manage the RAID log and weekly status updates; coordinate cross-functional dependencies; serve as the central point of contact for requirements-related questions.?Own and maintain the SMB Credit Card Discovery Hub (Confluence) as the authoritative artifact repository ? RFP responses, decisions log, evaluation frameworks, and meeting notes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"[REMOTE] Sr. Business Analyst","City":"San Jose","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?5+ years of direct credit card industry experience (product, BA, program management, or equivalent); 7+ years total in financial services or fintech.?Proven track record leading structured requirements documentation for complex financial products ? BRD/FSD authoring, user story writing, and acceptance criteria definition.?Demonstrated experience conducting formal vendor evaluations or solution selections, including RFP analysis, capability gap assessments, scoring frameworks, and executive recommendation packages.?Technical credibility to evaluate processor capability claims, probe integration complexity, and assess commercial terms directly with partners.?Fluency with program management fundamentals: RAID logs, status reporting, dependency mapping, and milestone tracking.?Exceptional written communication skills; produces executive-ready documents independently. Proficient in Confluence, Jira, and Microsoft 365.","Skills":"?SMB or commercial card experience in any function ? product, operations, underwriting, or program management. Strongly preferred.?Hands-on experience with major card processing platforms (modern API-first processors, legacy large-scale processors, or both).?Experience managing a card program in partnership with a BIN sponsor or bank originator.?Prior experience at a large-scale fintech, card network, or financial institution; familiarity with Visa/Mastercard network rules and card program compliance.?Working knowledge of regulatory frameworks relevant to commercial or consumer credit: TILA, ECOA, Regulation Z, BSA/AML.?Proficiency with AI tools like Claude, ChatGPT, Perplexity a plus.","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":65.0000,"SalaryLow":52.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This role has two primary mandates: drive structured requirements documentation across all functional workstreams and produce rigorous solution path evaluations that enable confident build decisions.... The role is open to candidates from BA or PM backgrounds ? what matters is a proven track record in both disciplines, direct credit card industry experience, and the technical credibility to engage processor partners and internal engineering teams as an informed peer. SMB or commercial card exposure is a strong differentiator.?Requirements Documentation ? Lead discovery sessions across Product, Engineering, Risk, Compliance, Legal, Finance, and Operations; translate outputs into BRDs, functional specs, and user stories with full traceability.?Maintain a living requirements repository; surface gaps, conflicts, and open questions with a clear resolution path.?Solution Evaluation ? Lead comparative evaluation of shortlisted processor finalists: structured scorecards, capability gap analyses, risk assessments, and commercial model trade-off analysis.?Produce executive-ready recommendation artifacts to support the final processor selection decision.?Program Management ? Manage the RAID log and weekly status updates; coordinate cross-functional dependencies; serve as the central point of contact for requirements-related questions.?Own and maintain the SMB Credit Card Discovery Hub (Confluence) as the authoritative artifact repository ? RFP responses, decisions log, evaluation frameworks, and meeting notes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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