Job Search Results for administrative assistant
Mar 24, 2026
Lithia, FL
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Administrative Assistant
|
Contract
|
$41 - $52 (hourly estimate)
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The Communications Lead develops and executes strategic internal and external communications that align with corporate objectives and strengthen the company?s brand and reputation. This role partners... closely with Global Public Affairs and cross-functional leaders to deliver impactful messaging, support change initiatives, manage issues and crises, and oversee external agency resources.Key ResponsibilitiesDevelop and implement integrated internal and external communications strategies aligned with business priorities.Partner with global and functional stakeholders (HR, IT, Legal, Finance, Procurement, Public Affairs, D&I, etc.) to deliver consistent, on-brand messaging.Lead employee communications and engagement efforts, including brand storytelling, change management, and executive communications.Create and deliver content across multiple channels (digital platforms, newsletters, social media, video, webinars, and visual assets), leveraging analytics to drive engagement.Draft executive-level articles, announcements, presentations, and talking points with appropriate tone and key messages.Ensure all communications are clear, compelling, grammatically accurate, and aligned with company brand and culture.Manage external agencies and support additional Public Affairs and Communications initiatives as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 24, 2026
Houston, TX
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Administrative Assistant
|
Contract
|
$14 - $17 (hourly estimate)
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Key ResponsibilitiesAdministrative Support: Checking patients in/out, verifying insurance coverage, and scheduling appointments.Patient Advocacy: Educating patients on care plans and providing... resources.Communication: Managing patient files, answering inquiries, and coordinating with medical providers.Workflow Coordination: Preparing referrals, assisting with exams, and managing patient flow to improve efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 18, 2026
Philadelphia, PA
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Administrative Assistant
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Perm
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$85k - $90k (estimate)
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Insight Global is seeking an experienced legal secretary to join to team at an AM100 law firm. The ARC Resource Specialist (Litigation Legal Secretary) virtually supports attorneys in delivering the... highest level of service to internal and external clients. As a contributing team member, the ARC Resource Specialist, is proactive in balancing multiple work demands, taking personal responsibility for the quality and timeliness of their own and the team?s work product, and maintaining client and firm confidentiality. The ARC Resource Specialist knows who the attorneys are, their personal preferences and work styles. This role has a hybrid working arrangement. Potential candidates must live within commuting distance the Philadelphia office to be onsite 4 days per week. In this role, you will report to the Director of Support Services. Essential Functions:?Create, edit, format and proofread documents, spreadsheets and presentations.?Prepare legal documents for court filing and electronic filing.?Promptly respond to attorney requests via written, verbal or electronic communication.?Effectively and efficiently manage work and information requests, including document management, scheduling and coordination of firm resources.?Help attorneys and team members apply new technology to improve efficiency and quality of work product.?Hands-off work with detailed instructions to team members to prevent any compromises in work product.?Smoothly handle multiple demands and shifting priorities across all firm offices.?Maintain Extranet data and FTP sites for attorneys and clients.?Perform other responsibilities as assigned.?Work additional hours as needed to fulfill job requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 23, 2026
Santa Clara, CA
|
Administrative Assistant
|
Contract-to-perm
|
$36 - $45 (hourly estimate)
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? Perform SAP execution and transactional support, including master data maintenance and system updates.? Set up and maintain SAP master data objects, including: ? Material Master records? Planning... and control parameters? Plant, network, and organizational structures? Monitor and analyze SAP data flows, identifying discrepancies, root causes, and downstream impacts across fields and modules.? Support data quality checks, audits, and remediation activities to ensure system accuracy and compliance with data standards.? Assist with new plant and network setups and ongoing system enhancements.? Execute system testing activities (unit, integration, UAT) and document results.? Support identification and documentation of user stories and functional requirements.Partner with cross-functional teams to resolve SAP issues and support continuous improvement initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 26, 2026
Spring, TX
|
Administrative Assistant
|
Contract,Perm Possible
|
$41 - $51 (hourly estimate)
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Insight Global is seeking a Staff Lease and Contracts Analyst assist with the effective administration and control of all lease records processes in connection with producing and non-producing... properties and interests acquired, owned, operated or purchased. This role analyses and inputs lease data to ensure completeness, accuracy and consistency. Prepares full releases and Exhibit A's for assignments and contracts. Assists with working monthly calendars for leases. Assists Land Operations as requested. Conducts lease/unit reviews for shut-in wells and processes payments, subject to review and approval. Responsible for working monthly calendars for managing payment obligations. Determines rental payments, obligations and expirations to maintain leases. Resolves anomalies where possible, referring complex issues to higher levels for further attention. Processes payments and billing records as a result of ownership changes due to assignments, deeds, probate, etc. Reviews and makes recommendations on a monthly basis for rentals, shut-ins, minimum royalty payments and associated obligations and expirations. Proficient in the ability to research private and public records, and the ability to navigate online resources. Inputs extensions for non-producing leases. Responds to landowner queries, working collaboratively with Land Operations and Land Administration team members to ensure effective resolution. Assists Land Operations in preparing agreements as requested (e.g., pooling, communitization, Exhibits etc.). Develop affiliations with local/national associations in order to take advantage of educational materials and opportunities and remain current on industry trendsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 01, 2026
New York, NY
|
Administrative Assistant
|
Contract
|
$36 - $45 (hourly estimate)
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The Associate, Editorial Operations supports the execution of daily editorial workflows for a fan-focused digital content experience. This role works within an internal content management system... (CMS) to review and publish short-form and AI-generated content while adhering to established brand standards and documented style and tone guidelines.This is an operations-focused role within a Content Merchandising & Operations team. The associate applies subject-matter knowledge and editorial judgment, follows defined workflows, and supports approval processes and documentation to ensure content quality and brand consistency during ramp-up and launch phases.Key ResponsibilitiesCMS & Platform OperationsOperate within an internal CMS to:Review and edit predefined content typesValidate required fields and metadataManage content through workflow states (draft, review, approved, published)Ensure content is correctly structured and labeled to support:Navigation and content discoveryConsistent presentation across the platformEditorial Execution & StorytellingContribute to and follow style guides, tone guidelines, and brand standardsApply subject-matter expertise to:Order clips or assets to tell a clear, compelling storyCreate and maintain relationships between related contentGenerate and review AI-assisted contentBuild and maintain an editorial knowledge base, including:Franchise or title overviewsTerminology and reference materialsStyle, tone, and brand safety guidelinesWrite and edit concise, high-impact titles and descriptionsSummarize storylines into clear, fan-relevant phrasing aligned with brand voiceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 16, 2026
Cumru, PA
|
Administrative Assistant
|
Contract-to-perm
|
$17 - $21 (hourly estimate)
{"JobID":507133,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-75.92,"Longitude":40.33,"Distance":null},"State":"Pennsylvania","Zip":"19607","ReferenceID":"PHL-197e1810-ca98-4548-901c-a821839f3419","PostedDate":"\/Date(1773691027000)\/","Description":"The Onboard Connectivity Specialist is responsible for assisting in execution of the Connected Device strategy. This position will be expected to support the daily operations of the department.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Onboarding Specialist","City":"Cumru","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- High school diploma or equivalent required, Bachelor?s degree preferred- Excellent organizational skills- Experience with IOT devices preferred- 2+ years? experience with field systems and processes related to PartsNet, ServiceNet, Rental, Fuel, etc.- 2+ years of transportation industry experience preferred- Ability to foster strong relationships, especially with customers- Ability to prioritize, multi-task, handle multiple projects- Proficiency with MS applications including Word, Excel, Outlook is required- Strong communication skills, both written and verbal, required","Skills":"","Industry":"Administrative Assistant","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Onboard Connectivity Specialist is responsible for assisting in execution of the Connected Device strategy. This position will be expected to support the daily operations of the department.We are... a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 07, 2026
Alameda, CA
|
Administrative Assistant
|
Contract
|
$22 - $28 (hourly estimate)
{"JobID":516310,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.27,"Longitude":37.77,"Distance":null},"State":"California","Zip":"94501","ReferenceID":"SFR-34c2ba9a-48f6-4692-b47d-bc62c7c9ece1","PostedDate":"\/Date(1775601433000)\/","Description":"The Email/SMS Marketing Coordinator is responsible for assisting in the execution of short- and long-term email and SMS marketing campaigns. Under the direction of the Sr. Email Marketing Manager, and directly reporting to the SMS \u0026 Email Marketing Manager, this role plays an important part of the team to execute email and SMS campaigns. This position sits within the Marketing department and may interact with analytics, creative, promotions, merchandising, marketing, eCommerce, as well as 3rd party vendors.Day to Day Responsibilities: ?Assist with the day-to-day management of production of email and SMS campaigns from start to end including creative trafficking, implementation, deployment, optimization, monitoring, reporting and analysis? Liase with agency partners to perform QA and approvals for email/SMS? Assist with updates to team documents including marketing calendars, shared presentations, etc.? Assist with the creative development process including brief writing, giving feedback, and proofing? Assist with weekly reporting updates, reading dashboards and providing a digest of information/ insights to team? Assist with audience selection \u0026 requests to cross functional teams for email/ SMS campaigns? Other duties and responsibilities may be assigned as necessaryWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Email/ SMS Marketing Coordinator Part-Time","City":"Alameda","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 2+ years email marketing experience, preferably working in retail? 1+ years SMS marketing experience, preferably working in retail? Be highly detail oriented and strives for flawless execution? Have exceptional skills in prioritizing and managing multiple projects and taking initiative? Be extremely reactive and resourceful? Have excellent communication skills and ability to collaborate with cross-functional and external teams? Be curious with a desire to continuously learn and expand knowledge? Thrive in a fast-paced, entrepreneurial, team-oriented work environment? Understanding of email marketing best practices, audience segmentation, customer databases, A/B testing, email and SMS dynamic content/personalization? Proficient with Microsoft Office Applications (Excel, Word, Outlook, Powerpoint)? Bachelor\u0027s Degree or equivalent","Skills":"? Experience with Responsys, Bluecore, or other ESPs? Experience with Adobe Analytics, Google Analytics, Tableau, or other analytics platforms","Industry":"Administrative Assistant","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.0000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Email/SMS Marketing Coordinator is responsible for assisting in the execution of short- and long-term email and SMS marketing campaigns. Under the direction of the Sr. Email Marketing Manager,... and directly reporting to the SMS & Email Marketing Manager, this role plays an important part of the team to execute email and SMS campaigns. This position sits within the Marketing department and may interact with analytics, creative, promotions, merchandising, marketing, eCommerce, as well as 3rd party vendors.Day to Day Responsibilities: ?Assist with the day-to-day management of production of email and SMS campaigns from start to end including creative trafficking, implementation, deployment, optimization, monitoring, reporting and analysis? Liase with agency partners to perform QA and approvals for email/SMS? Assist with updates to team documents including marketing calendars, shared presentations, etc.? Assist with the creative development process including brief writing, giving feedback, and proofing? Assist with weekly reporting updates, reading dashboards and providing a digest of information/ insights to team? Assist with audience selection & requests to cross functional teams for email/ SMS campaigns? Other duties and responsibilities may be assigned as necessaryWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 26, 2026
Beaumont, TX
|
Administrative Assistant
|
Contract
|
$14 - $17 (hourly estimate)
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Our client is seeking a front desk representative in Beaumont, TX. This person will work Monday-Friday, 8-4:30 to assist checking-in patients. This person will be responsible for collecting co-pays... or remaining balances, reviewing patient demographics, and updating PCP information.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 04, 2026
Miami, FL
|
Administrative Assistant
|
Perm
|
$65k - $70k (estimate)
{"JobID":537854,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-80.2,"Longitude":25.77,"Distance":null},"State":"Florida","Zip":"33156","ReferenceID":"DGW-3b9c92fd-1c83-4bf7-9058-5c0977f1d12f","PostedDate":"\/Date(1780591336000)\/","Description":"Insight Global is seeking to hire 1 Lead Remote Enrollment Specialist to support a network of private, tuition-based schools across the country.This is a full-time, remote role working Monday?Friday with a rotating weekend schedule (3?6 hours once per month on Saturday or Sunday).This is a Lead position operating in a 60/40 split:60% Enrollment Specialist responsibilities40% Leadership responsibilities, including performance management, coaching, and team supportPosition OverviewWe?re looking for a Lead Enrollment Contact Center Specialist to join our growing internal call center team. This fully remote role sits at the heart of the family experience, where you?ll work alongside a supportive, collaborative team focused on helping families move confidently through the enrollment journey.In addition to supporting families directly, this individual will play a key role in supporting, developing, and elevating the performance of fellow Enrollment Specialists by providing coaching, guidance, and ongoing feedback.You?ll handle both outbound and inbound calls with prospective families while also acting as a resource and mentor for the team?helping drive both conversion results and overall team effectiveness.What You?ll DoEnrollment Specialist Responsibilities (60%)Conduct high-volume outbound calls to prospective families to schedule tours, confirm upcoming tours, and complete post-tour follow-upReceive inbound calls from families with questions about programs, availability, and next stepsExecute targeted call campaigns, including tour confirmations, post-tour-to-registration outreach, and lost-opportunity re-engagementCommunicate across multiple channels, including phone, text, email, and chat, with a consistent brand voiceClearly articulate the value of Endeavor schools across multiple brands and pedagogies, tailoring conversations to each familyConfidently answer parent FAQs around curriculum, age groups, schedules, enrollment process, and differentiatorsUse approved scripts and talk tracks while adapting naturally to each conversationHandle objections thoughtfully and guide families toward the appropriate next stepAccurately document conversations, outcomes, and dispositions in CCaaS and CRM systemsPartner closely with school leaders and on-site teams to ensure smooth handoffs and aligned communicationLead Responsibilities (40%)Conduct regular performance reviews (CPRs) and provide structured, actionable feedback to Enrollment SpecialistsDeliver ongoing coaching and mentorship, including call shadowing, side-by-sides, and real-time feedbackMonitor and analyze team and individual performance metrics (conversion rates, call quality, activity levels, etc.)Partner with leadership to identify performance trends, gaps, and opportunities for improvementSupport development and execution of coaching plans and performance improvement strategiesServe as a go-to resource for team members, providing guidance on complex conversations, objection handling, and best practicesMaintain high standards of call quality, professionalism, and brand representation across the teamAssist with training and onboarding of new team membersHelp reinforce a positive, collaborative team culture that prioritizes results and the family experiencePartner cross-functionally with leadership and school teams to share insights and improve enrollment processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Lead Enrollment Specialist (Remote)","City":"Miami","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Prior Lead or supervisory experience is required (coaching, performance reviews, etc)-.High School Diploma / GED is required-2+ years of experience in a call center, inside sales, admissions, or customer-facing role focused on phone-based communication.-Candidates must be physically located within the United States to be considered-Candidates must have a dedicated remote workspace with working reliable internet","Skills":"-Associate?s degree or bachelor\u0027s degree preferred-Prior education experience is a plus","Industry":"Administrative Assistant","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":70000.0000,"SalaryLow":65000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking to hire 1 Lead Remote Enrollment Specialist to support a network of private, tuition-based schools across the country.This is a full-time, remote role working Monday?Friday... with a rotating weekend schedule (3?6 hours once per month on Saturday or Sunday).This is a Lead position operating in a 60/40 split:60% Enrollment Specialist responsibilities40% Leadership responsibilities, including performance management, coaching, and team supportPosition OverviewWe?re looking for a Lead Enrollment Contact Center Specialist to join our growing internal call center team. This fully remote role sits at the heart of the family experience, where you?ll work alongside a supportive, collaborative team focused on helping families move confidently through the enrollment journey.In addition to supporting families directly, this individual will play a key role in supporting, developing, and elevating the performance of fellow Enrollment Specialists by providing coaching, guidance, and ongoing feedback.You?ll handle both outbound and inbound calls with prospective families while also acting as a resource and mentor for the team?helping drive both conversion results and overall team effectiveness.What You?ll DoEnrollment Specialist Responsibilities (60%)Conduct high-volume outbound calls to prospective families to schedule tours, confirm upcoming tours, and complete post-tour follow-upReceive inbound calls from families with questions about programs, availability, and next stepsExecute targeted call campaigns, including tour confirmations, post-tour-to-registration outreach, and lost-opportunity re-engagementCommunicate across multiple channels, including phone, text, email, and chat, with a consistent brand voiceClearly articulate the value of Endeavor schools across multiple brands and pedagogies, tailoring conversations to each familyConfidently answer parent FAQs around curriculum, age groups, schedules, enrollment process, and differentiatorsUse approved scripts and talk tracks while adapting naturally to each conversationHandle objections thoughtfully and guide families toward the appropriate next stepAccurately document conversations, outcomes, and dispositions in CCaaS and CRM systemsPartner closely with school leaders and on-site teams to ensure smooth handoffs and aligned communicationLead Responsibilities (40%)Conduct regular performance reviews (CPRs) and provide structured, actionable feedback to Enrollment SpecialistsDeliver ongoing coaching and mentorship, including call shadowing, side-by-sides, and real-time feedbackMonitor and analyze team and individual performance metrics (conversion rates, call quality, activity levels, etc.)Partner with leadership to identify performance trends, gaps, and opportunities for improvementSupport development and execution of coaching plans and performance improvement strategiesServe as a go-to resource for team members, providing guidance on complex conversations, objection handling, and best practicesMaintain high standards of call quality, professionalism, and brand representation across the teamAssist with training and onboarding of new team membersHelp reinforce a positive, collaborative team culture that prioritizes results and the family experiencePartner cross-functionally with leadership and school teams to share insights and improve enrollment processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.