Job Search Results for Designer
Mar 03, 2026
Raleigh, NC
|
Designer
|
Contract-to-perm
|
$50 - $62 (hourly estimate)
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Responsibilities:? Customer/User Focus: Builds a deep understanding of our customers, their use cases, and their emerging needs. Ensures we are solving the right problems and delivering maximum value... to customers.? Creative Problem Solving: Leverages competitive analysis, user data, and inspiration sources to independently identify multiple potential solutions to a problem.? Product Design: Translates customer needs and business needs into journey maps and wireframed experiences. Shares insights and solutions with peers across the business.? Data Driven: Utilizes qualitative feedback, quantitative data, and business analytics to inform design decisions. Works with cross-functional team to establish and track success metrics.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jan 07, 2026
Tampa, FL
|
Engineering (Non IT)
|
Contract-to-perm
|
$26 - $32 (hourly estimate)
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Insight Global is looking for a Distribution Designer that will sit in the Tampa office and work for an end client in Fort Myers FL. This person will be responsible developing designs related to... power distribution systems for Lee County. He/she will be trained on using a mapping software, understanding the power distribution grid, and development of permits and designs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 12, 2026
Palo Alto, CA
|
Administrative Assistant
|
Perm
|
$120k - $150k (estimate)
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We are hiring a Presentation & Visual Designer to shape how the company communicates complex ideas visually. This role focuses on executive-level storytelling, business clarity, and high-impact... visuals that influence decisions across sales, product, and leadership audiences.? Design executive-level PowerPoint decks for sales, customers, partners, and investors.? Create business visuals (process flows, system diagrams, frameworks, data visuals).? Structure presentations so they tell a clear business story, not just polished slides.? Build and maintain templates for decks, one-pagers, and internal materials.? Support broader brand and office design needs as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jan 07, 2026
Naperville, IL
|
Designer
|
Contract-to-perm
|
$50 - $62 (hourly estimate)
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Insight Global's largest chemical solutions client is seeking a strong product UX/UI Designer to join their team in Naperville, IL. This role will focus on designing intuitive, user-friendly... experiences for digital b2b products and services. Overall, this role will require heavy usage of figma skills for ui design requests facilitated by the business.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 23, 2026
Stamford, CT
|
Designer
|
Contract
|
$50 - $62 (hourly estimate)
{"JobID":510057,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.5422,"Longitude":41.0541,"Distance":null},"State":"Connecticut","Zip":"06902","ReferenceID":"HAR-d93836b6-a792-438a-b225-4e5115cbaf8d","PostedDate":"\/Date(1774306621000)\/","Description":"Insight Global is hiring for a UX Designer for a fortune 500 company. In this role, you will dive deep into complex e-commerce purchase funnels, analyzing user behavior and identifying friction points that impact conversion and completion rates. You will design and iterate on multi-screen flows including cart, checkout, and account creation, creating wireframes and interactive prototypes in Figma. You will work closely with a product manager and engineer on a small agile team, partnering throughout the full design lifecycle?from problem definition through implementation?while also spending significant time executing independently. The role is heavily hands-on, with approximately 70% of time spent designing in Figma, 20% collaborating with cross-functional partners, and 10% in agile ceremonies. This is a one year long contract and pays $60-65hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"E-commerce UX Designer","City":"Stamford","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 3?8 years of UX design experience? Must have worked in an e-commerce environment? Experience designing and optimizing end-to-end purchase flows? (browse ? cart ? checkout ? confirmation)? Experience working within complex, multi-step funnels across desktop and mobile? Ability to translate insights into wireframes, prototypes, and user journeys? Proficiency in UX tools (e.g., Figma, Sketch, Axure) and familiarity with research methods.? Highly proactive and curious, with a desire to learn and make an impact.? Experience working cross-functionally across large organizations.Bachelor\u0027s degree","Skills":"","Industry":"Designer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is hiring for a UX Designer for a fortune 500 company. In this role, you will dive deep into complex e-commerce purchase funnels, analyzing user behavior and identifying friction... points that impact conversion and completion rates. You will design and iterate on multi-screen flows including cart, checkout, and account creation, creating wireframes and interactive prototypes in Figma. You will work closely with a product manager and engineer on a small agile team, partnering throughout the full design lifecycle?from problem definition through implementation?while also spending significant time executing independently. The role is heavily hands-on, with approximately 70% of time spent designing in Figma, 20% collaborating with cross-functional partners, and 10% in agile ceremonies. This is a one year long contract and pays $60-65hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 03, 2026
Englewood Cliffs, NJ
|
Designer
|
Contract
|
$36 - $45 (hourly estimate)
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This includes ownership of core OTT surfaces such as home screens, navigation, video players, content discovery, and live coverage experiences.The ideal candidate combines strong product thinking with a deep understanding of 10-foot UI design, lean-back viewing behavior, and the constraints of building across multiple connected-TV platforms. This role requires a systems-level mindset to ensure consistency, reliability, and performance across a matrixed, multi-brand environment.JOB RESPONSIBILITIES?Design intuitive, platform-appropriate OTT experiences for MS Now and CNBC across major connected-TV platforms including Roku, Fire TV, Apple TV, and Samsung.?Own and evolve core OTT surfaces including home screens, navigation, video players, content discovery, and live and breaking news experiences.?Translate editorial priorities and content hierarchies into clear, visually compelling interfaces optimized for lean-back viewing and D-pad navigation.?Partner closely with product and engineering to define interaction patterns, platform constraints, and release requirements across multiple OTT environments.?Optimize information hierarchy and content density to support passive discovery as well as intentional, goal-driven navigation.?Collaborate with editorial teams to ensure live coverage, breaking news, and video-first content translates effectively to the television screen.?Contribute to and extend the design system with components tailored for OTT surfaces and connected-TV conventions.?Ensure consistency and usability across platforms while accommodating platform-specific guidelines and technical constraints.?Leverage user research, analytics, and platform best practices to continuously improve usability and engagement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Product Designer, OTT","City":"Englewood Cliffs","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?2?4+ years of experience in product design, UX/UI design, or interaction design, with demonstrated work on OTT, streaming, or connected-TV products.?Strong portfolio demonstrating experience with dual screen interaction, 10-foot UI design, lean-back viewing contexts, or media-rich platform experiences.?Proven ability to design within platform constraints where clarity, performance, and navigation simplicity are critical.?Deep understanding of information architecture, D-pad interaction patterns, and UX conventions specific to connected-TV environments.?Experience designing consumer-facing products across multiple platforms or screen contexts.?Familiarity with live video, streaming workflows, and their implications for UX and interface design.?Strong systems-thinking mindset, with experience contributing to scalable design systems.?Excellent communication and presentation skills, with the ability to articulate design decisions clearly across product and engineering partners.?Ability to work cross-functionally with product, engineering, and editorial teams in a fast-paced media environment.?Self-driven with strong prioritization and execution skills.","Skills":"?Experience designing within a large, matrixed media organization or multi-brand digital ecosystem.?Background working in streaming media, digital news, or broadcast-adjacent digital products.?Experience designing for high-frequency or habitual use cases such as daily news consumption or live event viewing.?Exposure to personalization, content recommendation, or AI-assisted discovery in streaming products.?Understanding of cross-platform ecosystems including web, mobile, and connected devices.?Bachelor\u0027s degree in Design, HCI, or a related field.","Industry":"Designer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Product Designer, OTT will play a critical role in shaping how audiences experience live and on-demand content across MS Now and CNBC's connected-TV platforms. This role focuses on designing... intuitive, media-rich experiences optimized for the television screen ? helping viewers navigate content, engage with live news, and access video seamlessly across Roku, Fire TV, Apple TV, Samsung, and other major OTT surfaces.You will partner closely with product, engineering, and editorial teams to translate content and business requirements into polished, platform-appropriate interfaces. This includes ownership of core OTT surfaces such as home screens, navigation, video players, content discovery, and live coverage experiences.The ideal candidate combines strong product thinking with a deep understanding of 10-foot UI design, lean-back viewing behavior, and the constraints of building across multiple connected-TV platforms. This role requires a systems-level mindset to ensure consistency, reliability, and performance across a matrixed, multi-brand environment.JOB RESPONSIBILITIES?Design intuitive, platform-appropriate OTT experiences for MS Now and CNBC across major connected-TV platforms including Roku, Fire TV, Apple TV, and Samsung.?Own and evolve core OTT surfaces including home screens, navigation, video players, content discovery, and live and breaking news experiences.?Translate editorial priorities and content hierarchies into clear, visually compelling interfaces optimized for lean-back viewing and D-pad navigation.?Partner closely with product and engineering to define interaction patterns, platform constraints, and release requirements across multiple OTT environments.?Optimize information hierarchy and content density to support passive discovery as well as intentional, goal-driven navigation.?Collaborate with editorial teams to ensure live coverage, breaking news, and video-first content translates effectively to the television screen.?Contribute to and extend the design system with components tailored for OTT surfaces and connected-TV conventions.?Ensure consistency and usability across platforms while accommodating platform-specific guidelines and technical constraints.?Leverage user research, analytics, and platform best practices to continuously improve usability and engagement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 05, 2026
Dallas, TX
|
Designer
|
Perm
|
$104k - $131k (estimate)
{"JobID":491324,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-96.76,"Longitude":32.79,"Distance":null},"State":"Texas","Zip":"75234","ReferenceID":"DAL-55cf2052-504e-4086-a0a5-494881d9a34c","PostedDate":"\/Date(1770321979000)\/","Description":"Insight Global is looking for a Controls Design Engineer that will support the building automation team. This individual will be responsible for the design of building automation systems using company tools and operating protocols. Day to Day Responsibilities:?Prepare and maintain detailed design drawings, schematics and submittal documents typically using computer-aided design software.?Create unique design solutions to meet specific customer requirements.?Designs building automation systems consisting of mechanical system layouts, electrical drawings, bill of materials, sequence of operations, valve and damper schedules, DDC panel layouts to meet the intent of the project plans, specifications and contract documents.?Designs building automation network architecture to support operator workstations, DDC field panels, third-party integration devices connected through LON, Ethernet, BACNET, or other proprietary protocols.?Analyzes plans, construction contract specifications and codes to determine project requirements and risks.?Generates DDC point database on all projects.?Creates complex programming code for field controllers and building automation networks based on the project design documents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"HVAC Controls Designer","City":"Dallas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelors Degree ?5+ years of experience ?Experience with Siemens of Distech Design ?Proficient in Microsoft Office, MDT/CT, Navigator, and AutoCAD","Skills":"","Industry":"Designer","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":130550.0000,"SalaryLow":104440.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Controls Design Engineer that will support the building automation team. This individual will be responsible for the design of building automation systems using... company tools and operating protocols. Day to Day Responsibilities:?Prepare and maintain detailed design drawings, schematics and submittal documents typically using computer-aided design software.?Create unique design solutions to meet specific customer requirements.?Designs building automation systems consisting of mechanical system layouts, electrical drawings, bill of materials, sequence of operations, valve and damper schedules, DDC panel layouts to meet the intent of the project plans, specifications and contract documents.?Designs building automation network architecture to support operator workstations, DDC field panels, third-party integration devices connected through LON, Ethernet, BACNET, or other proprietary protocols.?Analyzes plans, construction contract specifications and codes to determine project requirements and risks.?Generates DDC point database on all projects.?Creates complex programming code for field controllers and building automation networks based on the project design documents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 06, 2026
Orlando, FL
|
Designer
|
Contract
|
$25 - $31 (hourly estimate)
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Insight Global is looking for a qualified candidate to help one of our clients with instructional design. This person will have a proficient background with design software and use it to make... presentations. This is a fully on site role M-F 8am-5pm.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 26, 2026
Grapevine, TX
|
Designer
|
Contract
|
$42 - $52 (hourly estimate)
{"JobID":500016,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-97.07,"Longitude":32.93,"Distance":null},"State":"Texas","Zip":"76051","ReferenceID":"SFR-b5d892fb-00f0-4286-ade1-2c64891fbb61","PostedDate":"\/Date(1772124477000)\/","Description":"Overview:We are seeking a UX Researcher with a strong retail background to help shape and validate both digital and physical customer experiences. This role will focus on understanding real-world shopping behaviors, translating insights into actionable design direction, and rapidly testing solutions to ensure they truly work for customers.You?ll partner closely with designers, product, and business stakeholders to document use cases, uncover pain points, and help guide experience improvements through research-driven insights.Responsibilities:- Document user use cases from a customer experience and UX perspective- Create and map customer journeys across digital and physical touchpoints- Conduct UX research to understand customer needs, behaviors, and pain points- Observe in-store and shopping behaviors; analyze and document findings- Identify edge cases, friction points, and complex problem areas within the experience- Partner with design to create mockups and rapid prototypes- Test proposed solutions with users to validate effectiveness and usability- Synthesize research insights into clear, actionable recommendations- Support iterative testing to answer the key question: Does this solution actually work for the user?We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"UX Researcher \u0026 Designer","City":"Grapevine","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 2?3+ years of professional experience in UX Research- Strong background in retail environments (in-store, omnichannel, or ecommerce)- Experience researching and designing both digital and physical experiences- Ability to rapidly prototype, test, and iterate on ideas- Hands-on experience with design and prototyping tools such as: Figma, Sketch, Adobe XD- Strong qualitative research skills, including observation, usability testing, and behavioral analysis- Ability to clearly document findings and communicate insights to cross-functional teams","Skills":"- Experience working in fast-paced or large-scale retail organizations- Familiarity with usability testing in live or semi-live retail environments- Ability to balance research rigor with speed and practicality","Industry":"Designer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":52.0000,"SalaryLow":41.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Overview:We are seeking a UX Researcher with a strong retail background to help shape and validate both digital and physical customer experiences. This role will focus on understanding real-world... shopping behaviors, translating insights into actionable design direction, and rapidly testing solutions to ensure they truly work for customers.You?ll partner closely with designers, product, and business stakeholders to document use cases, uncover pain points, and help guide experience improvements through research-driven insights.Responsibilities:- Document user use cases from a customer experience and UX perspective- Create and map customer journeys across digital and physical touchpoints- Conduct UX research to understand customer needs, behaviors, and pain points- Observe in-store and shopping behaviors; analyze and document findings- Identify edge cases, friction points, and complex problem areas within the experience- Partner with design to create mockups and rapid prototypes- Test proposed solutions with users to validate effectiveness and usability- Synthesize research insights into clear, actionable recommendations- Support iterative testing to answer the key question: Does this solution actually work for the user?We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 05, 2026
Toronto, ON
|
Designer
|
Contract-to-perm
|
$73 - $91 (hourly estimate)
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This role will be responsible for end-to-end technical solution design across large-scale, enterprise contact centre platforms supporting 10,000+ agents in a highly regulated environment.The successful candidate will operate as a trusted technical leader, partnering with program managers, engineering teams, vendors, and business stakeholders to design scalable, resilient, and future-ready contact centre solutions.Responsibilities include the below: -Lead end-to-end solution design for Contact Centre initiatives, from early business ideation through implementation-Partner directly with business stakeholders and leadership to understand objectives and guide them toward the right technical approach-Translate business needs into clear, scalable, and supportable contact centre designs-Own solution designs across core contact centre services including:Call recordingWorkforce management / call force managementAgent desktopIVR and self-service-Design and support solutions across Genesys Engage, including Google CCIA (Contact Center AI) integrations and backend systems-Provide architectural input on backend integrations (CRM, analytics platforms, data services, APIs)-Act as a senior design authority, reviewing and influencing technical decisions across programs-Work closely with program managers to ensure purpose traceability and requirements-to-function alignment-Produce clear, well-structured solution design documentation and present designs to both technical and non-technical audiences-Provide mentorship and guidance to other designers and technology team membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Solution Designer","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Senior-level experience in Solution Design or Solution Architecture within Contact Centre Technology-Strong hands-on experience with Genesys Engage, including integrations and mid-legacy on-prem environments-Experience integrating Google CCIA (Contact Center AI) or similar AI/NLU platforms with contact centre solutions-Deep understanding of core contact centre technologies, including:IVR and call routingCall recordingQuality monitoringWorkforce managementAgent desktop technologies-Proven experience designing solutions for large-scale financial or insurance contact centres (10k+ agents)-Strong understanding of backend integrations and enterprise system dependencies-Excellent communication and leadership skills, with the ability to engage confidently with:-Business stakeholders-Senior leadership-Technology and delivery teamsDemonstrated ability to:-Take loosely defined business ideas (?we want to do this?)-Ask the right questions-Guide stakeholders toward the right solution-Highly self-sufficient, mature, and comfortable operating in complex enterprise environments","Skills":"Experience delivering AI-enabled contact centre solutions, including:Conversational AI (voicebots and chatbots)NLU / NLI?based intent recognition and routing","Industry":"Designer","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":91.0000,"SalaryLow":72.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking Senior Solution Designers to join the Contact Centre Technology Team at a large financial institution in downtown Toronto. This role will be responsible for end-to-end... technical solution design across large-scale, enterprise contact centre platforms supporting 10,000+ agents in a highly regulated environment.The successful candidate will operate as a trusted technical leader, partnering with program managers, engineering teams, vendors, and business stakeholders to design scalable, resilient, and future-ready contact centre solutions.Responsibilities include the below: -Lead end-to-end solution design for Contact Centre initiatives, from early business ideation through implementation-Partner directly with business stakeholders and leadership to understand objectives and guide them toward the right technical approach-Translate business needs into clear, scalable, and supportable contact centre designs-Own solution designs across core contact centre services including:Call recordingWorkforce management / call force managementAgent desktopIVR and self-service-Design and support solutions across Genesys Engage, including Google CCIA (Contact Center AI) integrations and backend systems-Provide architectural input on backend integrations (CRM, analytics platforms, data services, APIs)-Act as a senior design authority, reviewing and influencing technical decisions across programs-Work closely with program managers to ensure purpose traceability and requirements-to-function alignment-Produce clear, well-structured solution design documentation and present designs to both technical and non-technical audiences-Provide mentorship and guidance to other designers and technology team membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.