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Insight Global is looking for a Production Support Analyst to join the team with one of our largest banking clients on a contract from now until the end of October. The successful candidate will be... More required to go on-site 3x a week in downtown Toronto. The Production Support Analyst will be responsible for providing infrastructure support, application support, DB support in a cloud environment. This role provides Level 2 and 3 support when applicable and/or capable, and contributes to the delivery of minor enhancements when required. The Production Support Analyst will work within the ServiceNow tool to monitor production deployment tasks as well as production support tasks as they come in, achieving key Service Level Agreements. He/She will be responsible for maintaining systems documentation in the repository of record, update runbooks and hold development teams accountable for documentation where required. When the team member has significant business process knowledge, the sysops administrator will be expected to support the efforts to resolve complex issues with developers. Team members may also be engaged on projects from time to time to complete various activities, including analysis, testing, development, and documentation. Day-to-day responsibilities include:- Conduct AWS administrative, access, and support tasks across appropriate environments.- Be responsible for the administration of core systems applications running on AWS infrastructure (ECS, RDS, Lambda)- Remain up-to-date on new features and updates in AWS. Providing guidance to dev teams and work with them to take actions for their applications to keep up all the updates from AWS.- Efficiently monitor the AWS costs and develop several strategies for cost optimization.- Maintaining access control using AWS IAM, as well as the integrity of data, throughout the platform of the AWS application.- Learn the metrics and monitor the overall usage of several AWS resources with the help of Amazon CloudWatch, and provide recommendations to Dev teams to fine-tune their systems.- Provide 24 * 7 support for all production applications using various monitoring tools like Cloudwatch in AWS, signalfx and Runscope.- Monitor ServiceNow queues and provide rapid response to end-user requests for support.- Monitor ServiceNow queues for all production and certification environments and implement them using Jenkins pipelines as scheduled. - Proactively identify and work to resolve systems issues or escalate as appropriate. - Participate in DR exercises. - Actively work with our datahub teams and use tools like Looker, Snowflake, Databricks for their pipelines.- Automate any identified tasks by writing scripts in python, and utilizing CloudFormation.- Support the developers and provide guidance to deploy code using CI/CD pipeline. - Develop and maintain relationships with key end users.- Bring technical and functional subject matter expertise to help with technology roadmap planning. This is particularly important for integration work.- Continue to build knowledge of your functional domain.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An AI Consulting firm is looking for an GenAI Solutions Manager for greenfield product development. They will be building industry-specific AI solutions (Healthcare, BFSI) from scratch. The goal is... More to create reusable frameworks that the company can coinvest in with pilot customers. This team is building a ?start up? within the company to be the GenAI brains of the company. They are hiring the smartest, most creative, ?out of the box? thinkers, and passionate AI individuals to join their ?incubator? team. This will be an ?incubator? filled with GenAI engineers, GenAI Product Managers, etc. that will research and brainstorm the latest and greatest GenAI technologies and services so that they can recommend what Perficient should go to market with. There will be a lot of brainstorming, prototyping, and fun conversations. Personality is KEY here. They will also be joining customer meetings as the technical POC to help solve customers? problems. The day to day will be 60% Hands-on Engineering: Building production-grade AI/ML pipelines and reusable frameworks, 20% Forward Deployed Engineering: Working directly with pilot customers to validate the solution and integrate real-world feedback, 20% Architecture & Strategy: Designing for scalability?turning a specific client solution into a reusable product. - Research and validate emerging AI technologies - Build internal AI accelerators and tools - Conduct feasibility experiments for complex problems - Support delivery teams with specialized expertise - Maintain a validated library of next-generation capabilities - Improve internal operational efficiency through AI tools - Reduce technical risk for delivery teams - Sustain a continuous pipeline of technical innovationA hands-on senior AI engineer who leads a pod's technical delivery while writing production code every day.- Engineer first: You build. This isn't a role where you oversee from a distance.- Technical decision-maker: You own feature-level architecture and implementation choices, operating within guardrails set by the Principal SA.- Bridge between business and engineering: You take client goals and turn them into clear, prioritized engineering work for your pod.- Accountable for what ships: The pod's technical quality and delivery are yours to own.Who we're looking for: An AI-first engineer who's built AI with AI, not someone learning AI on the side. You've led a small engineering team, driven technical direction on a project, and never stopped being the person who writes the code.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This individual will be joining the Enterprise Risk Finance Technology organization and contributing to two projects. One project is looking to re-configure an upstream data source into a new... More strategic platform and onboard more users, while the other is a greenfield project which aims to create a reconciliation and adjustment capability between the bank's ledger and an upstream ADS which is going to be used for regulatory reporting. The projects are currently in the process of moving from a bank proprietary database to a new Oracle Exadata rack. The developer will spend 75% of their time doing back end and middleware development and 25% of their time meeting with stakeholders such as the UI team. This person should be a well-rounded team player who is willing to get into all areas of the software life cycle such as analysis and product developments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an experienced Sales Representative to support their client?s growth across their fire, life safety, and security business. This role is focused on commercial clients... More and requires a true hunter mentality?someone who is comfortable building a book of business while also managing and expanding existing accounts. This person will be responsible for building long-term relationships with client?s, developing, and executing effective sales strategies, and conducting market and competitor research to identify new opportunities. They?ll be responsible for upselling and cross selling services with existing and new customers. They will train with the Regional Sales Manager and will be trained on NetSuite if they don?t already have that experience. The first 3 months will be considered their training and ramp up time, however, they should be using their extra time to prospect and can still sell to clients.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Maintenance Technician in the Cincinnati area. This person will join a large maintenance team and spend their time maintaining, troubleshooting, and repairing production... More equipment for a fast-paced environment in the food industry. Repairs/maintenance on equipment can range from gearboxes, filers, bearings, valves, sprocket alignments, limit switches, air systems, ovens, motors, hydraulic components, PLC's, etc. They will also complete basic welding duties as well as use hand tools. The manager is willing to offer overtime, paid training, and will cross train employees.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large client of ours is looking for a Project Coordinator to join their team. This person will be responsible for seamless communication, timely updates, and efficient coordination across internal... More teams, suppliers, and field stakeholders. The project coordinator will serve as a central point of contact for order status, delivery timelines, installation activities, and issue resolution, helping maintain visibility and prevent surprises for business partners.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

-Technical ownership in the delivery of digital solutions to support the digital capability pipeline -Work effectively in a Global multi-functional team environment, brainstorm solutions, develop... More practical innovative cost-effective design concepts, and lead change.?-Driving best practice work with internal and external technical team to influence the architectural and UX/UI design of digital products.?-Utilizing Agile methodology this role will lead by identifying product requirements ( E2E ) by working with key business partners.?-Working closely with the business to manage the development of product ?user stories? through the product software development cycle.?-Orchestrate feedback cycles between business owners and technical team, using an iterative approach to drive maximum value to the customer. ?-Lead the implementation of new ways to improve the sharing of organizational information.?-Motivate and coach team to operational success / Drive culture of continuous improvement.?-As required develop and plan project work schedules, track expenditures, and prepare monthly reports as required, ensure effective communication of ideas, information, and risks to appropriate partners.?-Maintain compliance with all company policies in respect to all safety, QSR and environmental issues.?We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sephora is seeking an Omnichannel Technical Project Manager to support digital and e-commerce initiatives with a strong focus on web, mobile, and cart-related experiences. This role will partner... More closely with engineering, QA, and product teams to deliver high-quality customer-facing features that directly impact the online shopping journey. This position is ideal for a TPM who is comfortable operating in fast-paced digital environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Insight Global Client is seeking an experienced OIC Developer to support a large Oracle SaaS implementation currently in the UAT / Business Acceptance Testing phase. This role is highly technical... More and development-focused, centered on troubleshooting, defect resolution, and documentation, with the potential for additional development work as the program evolves. This is not a functional Oracle role. The ideal candidate has deep experience designing and building integrations in and out of Oracle SCM modules, with a strong understanding of how data flows across systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global?s client is a world-leading smart navigation platform for iconic city districts. They transform large, complex spaces into intuitive, enjoyable, and profitable places by personalizing... More environments and turning visitors into repeat users.Founded in 2017, Insight Global?s client has a growing footprint across the U.S. and focuses on making complex environments simple to navigate. Their platform connects people to places in real time, helping visitors move more efficiently while giving operators actionable insight to improve every journey. The result is reduced friction, better flow, and more meaningful experiences across venues, campuses, and cities.Their team brings together expertise across technology, design, and operations to deliver a seamless approach to navigation.RoleThe Senior Digital Wayfinding Designer leads the design and delivery of intuitive, user-centered wayfinding systems across digital and physical environments. This role blends spatial thinking, digital experience design, and brand integration to create seamless navigation experiences connecting people, place, and technology.Key OutcomesClear, intuitive navigation across digital and physical environmentsSeamless integration between brand, space, and technologyReduced user friction and improved movement through complex environmentsHigh-quality, innovative design solutions that elevate client outcomesResponsibilities1. Wayfinding Strategy & Experience DesignLead end-to-end wayfinding strategy across digital and physical touchpointsTranslate user needs, spatial environments, and behavioral insights into documented navigation systemsMap user journeys and identify decision points and friction areasDefine information hierarchies, naming conventions, and navigation logic2. Digital Wayfinding & Interface DesignDesign digital wayfinding experiences for kiosks, apps, interactive screens, and web platformsEnsure alignment between physical signage and digital navigationProduce content samples, prototypes, and high-fidelity UI designsCollaborate with developers to ensure accurate implementation3. Spatial & Environmental IntegrationPartner with environmental designers, architects, and strategistsEnsure consistency across signage, spatial cues, and digital interfacesLead placement strategies for digital touchpoints within physical environments4. Client & Stakeholder EngagementPresent strategies and design solutions clearly to clients and stakeholdersTranslate complex concepts into compelling narrativesBuild trusted client relationships through thoughtful, user-focused solutions5. Design Leadership & MentorshipGuide and mentor content teams and client stakeholdersSet design standards and ensure quality across deliverablesContribute to the evolution of digital wayfinding capabilities and product functionalityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less