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Our client is a leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide production-based support to all corporate end users... More across the Midwest region of the enterprise. Production based responsibilities include managing all escalated tickets for tier 2 support - software and hardware based. This is a great opportunity for a candidate looking to grow in a large corporate environment. We are seeking individuals with great communication skills who are eager and hungry to grow with a rapidly growing team. The ideal candidate will have strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work and the ability to build productive relationships with peers. This individual will sit onsite 5x/week. Responsibilities include: Proactively monitors and performs preventative maintenance. ? Perform necessary diagnostic, root cause analysis, and corrective actions for hardware and software problems using predetermined methods. ? Able to identify and escalate to appropriate groups; collaborate to identify root cause. ? Candidate will create checklists and procedures for problem control and prevention. ? Work in a team setting, sharing information, designated SME for assigned areas/functions of the business and other technical teams. ? Responds, resolves, and documents service tickets in a timely manner according to service level agreements or assigned completion dates. ? Resolves work orders and problem tickets across multiple locations including those remotely supported. ? Focus on more complex issues requiring greater expertise. ? Work independently without direction of teammates or manager to complete work orders and trouble tickets for end users. ? Ability to complete project and activities independently with little or no follow-up from Manager or Senior technician including assigned change control tasks. ? Ability to travel locally and remotely for projects, escalations, outages, production support, and cross-training. ? Ability to install and service equipment located on the floor as well as, overhead. ? Ability to communicate with the business to seek buy-in and understanding of mutually desired goals and objectives; think enterprise.Compensation: $20/hr to $25/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position is for a Platform Network Engineer supporting the a customer of Insight Global. The solution is a containerized, Kubernetes-based, multitenant hosting environment for hosting Army... More enterprise and tactical applications. The client is utilizing Kubernetes and potentially Red Hat OpenShift to implement a cloud-native, software-defined infrastructure across multiple global sites. The client provides value-added common and managed services built on top of the Kubernetes foundation, which hosted applications will require. Position Duties:? Work with Government engineers to develop and maintain the Kubernetes-based architecture.? Develop, deploy, and maintain Infrastructure as Code (IaC) for the deployment and sustainment of the Kubernetes networking architecture.? As applications are hosted on the solution, utilize IaC for the provisioning of the network foundation for customer namespaces and enclaves.? Provide daily administration of the network, including patching and upgrading of all Kubernetes networking components (e.g., CNI plugins like Calico, Cilium, or OpenShift SDN) in coordination with the full Kubernetes ecosystem.? Monitor the health and utilization of the network resources and notify the Lead when critical issues arise, and additional resources will be required.? Harden the network per cloud-native best practices and the required government cybersecurity controls.? Troubleshoot and perform root cause analysis of any hosting platform network issues, including Kubernetes networking and containerized workloads.? Develop and maintain system, infrastructure, and process documentation (e.g., system diagrams, network topology, Kubernetes configurations, device configurations, standard operating procedures).? Provide on-call support for triage and resolution of after-hours production incidents.? Make recommendations for improvements to security, scalability, manageability, and performance across the Kubernetes network enclaves.The target pay rate for this position is between $60-70/hr and is based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is primarily an operations incident response role for cloud issues in AWS, Azure and GPC and includes cloud infrastructure management. This role will troubleshoot and performance analysis... More from a cloud perspective with the goal of reducing time to resolution. This role is focused on responding as well as strategizing and designing a solution to prevent incidents from happening in the future in the Cloud environment. They will collaborate with the NOC, Network engineering teams, platform teams and application support teams in addition to working with the cloud provider. Our goal is to modernize and stabilize our infrastructure. As we get pulled into incidents and issues, we want to resolve the issues quickly then address solving this and preventing. We are seeking a Cloud Site Reliability Engineer (SRE) to drive the reliability, scalability, and performance of our cloud-based infrastructure. The ideal candidate combines software engineering expertise with advanced systems operations skills to maintain highly available systems while reducing operational toil. This role involves automation, monitoring, capacity planning, incident response, and cloud platform management across a dynamic, distributed environment. As a Cloud SRE, you will work closely with Engineering, Architecture, DevOps, and security teams to ensure seamless service experiences for our customers while contributing to platform design and operational efficiency.Contract/Contract-to-Hire Roles:Compensation:$75/hr to $80/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Systems Engineer will apply broad engineering expertise to plan, design, integrate, test, and sustain secure, resilient communications and information systems. This role tackles novel, complex... More engineering problems; conducts trade studies and cost/schedule/performance/security analyses; supports digital engineering and Model-Based Systems Engineering (MBSE); and produces technical documentation and executive-level briefings. The engineer will help evaluate emerging technologies and architectures (including Modular Open Systems Architecture/Open Mission Systems concepts) to support modernization efforts, ensure end-to-end system integration, manage technical baselines, and provide risk management inputs aligned with Air Force processes. The position also performs DoD Cyber Workforce Framework (DoDI 8140) Information Systems Security Developer (631) and Systems Developer (632) tasks/KSAs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Cognos Developer will be responsible for report development and analytics for all areas of the business. The goal will be to deliver quality work in a timely fashion consistent with established... More standards. Work will consist of report development, dashboard development, framework maintenance and support both cloud and on prem.The Business Intelligence group is a team of report developers operating in Cognos environment. This group oversees report development and enhancement, framework development, training, reporting governance, tuning, some aspects of data warehousing and Cognos system administration. The position involves effective understanding of business needs combined with a knowledge of pertinent data to design reporting solutions that are meaningful and well thought out based on business requirements, standards and best practices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Marketing Operations Consultant to join the Marketing Ops team. This role is supporting Disney streaming. Half of the team sits in Singapore and the other half of team... More is in Melbourne, so this person will need to sit in PST time zone and be comfortable with 12pm-8pm or 1pm-9pm PST working hours.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven... More organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven... More organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

To enable our continued leadership position, we are seeking a Director of Strategic Portfolio Marketing ? Thermal Management to lead global marketing efforts for our Thermal Management business... More unit?s products, technologies, and end-to-end systems. This role serves as the primary strategic voice for the portfolio, combining deep expertise in customer applications, industry trends, competitive intelligence, and go-to-market execution. As a member of the Global Marketing Leadership Team and Portfolio Marketing Center of Excellence, the Director serves as the Marketing lead partner for the Thermal management business unit with end-to-end accountability for marketing strategy, product positioning, technology messaging, launch and campaign execution to enable the business unit performance. This is an onsite position at our Global Headquarters in Westerville, Ohio.Own the Thermal business unit product and technology relationship within Marketing and lead the holistic positioning, value proposition, solutions and marketing initiatives across all Thermal Management product lines (high-density liquid cooling, direct expansion, chilled water, heat rejection, and thermal controls and monitoring software).Develop comprehensive product launch and program plans for new and existing solutions that deliver on our multilayer offering position of products, end-to-end systems, converged infrastructure and services. Act as a subject matter expert (SME) on Marketing content (e.g., written, media, events, planning, etc.) for Thermal management.Own product, systems, and solutions messaging & expertise that drive campaigns driving depth of knowledge in external communications, promotion and sales enablement.Collaborate with colleagues in marketing ? across brand, communications, digital/web, demand generation, and other business unit marketing leaders ? to deliver on marketing objectives.Understand market trends, industry trends, and competitive landscape to shape positioning strategy.Track and provide offering trend analysis and insights to Marketing and Global Product Management teams.Collaborate with global and regional products and sales teams to deliver sales enablement materials and tools.Assist in creating go-to-market strategies and tactics to effectively position and sell the portfolio.Present portfolio marketing initiatives, plans and outcomes to Executive and Senior leadership and cross functional teams.Support regional marketing programs for pipeline creation, market growth opportunities and customer engagement.Lead and develop a team of product marketing professionals to ensure world-class execution and alignment. Leverage Vertiv Operating System methodologies of best practice dissemination, lean/continuous improvement and robust management cadence with performance metrics, tracking and accountabilityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A telecom client of Insight Global is seeking a highly organized and client-focused Client Project Manager to manage the successful execution of small to medium-sized projects for our existing... More clients. This role is pivotal in our Inside Sales process, ensuring that once a client approves a quote for services, the project is delivered on time, within scope, and to the client's complete satisfaction. The coordinator will manage a dedicated "Inside Sale Project" list within Click Up, where each approved quote becomes a milestone. You will be responsible for the entire project lifecycle, from task creation and sprint coordination to quality assurance and final project closeout.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less