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Role OverviewThe Policies & Procedures Administrator will work independently to create, maintain, and manage a formal, centralized database of policies, procedures, and best practices across multiple... More business units. This role partners closely with business leaders, subject matter experts, compliance, legal, and training teams to ensure documentation is accurate, compliant, current, and easy to access.This position is ideal for someone who excels in procedural writing, interviewing stakeholders to capture workflows, and translating complex processes into clear, well-structured documentation.A Typical Day IncludesCollaborating with business leaders and stakeholders to identify policy and procedure prioritiesInterviewing partners and subject matter experts to gather accurate action steps and workflowsResearching, drafting, editing, and formatting comprehensive policy and procedure documentationUpdating existing materials to reflect business, regulatory, and operational changesImplementing and maintaining a user-friendly procedures and documentation databasePartnering with the Training team to ensure learning materials align with the most current policies and proceduresEnsuring documentation supports compliance, legal requirements, and operational efficiencyPerforming additional related duties as assignedDemonstrating behaviors aligned with culture and valuesKey ResponsibilitiesWrite, revise, and maintain clear, consistent policy and procedure documentationTranslate complex operational processes into structured, easy-to-follow documentationEnsure alignment with regulatory, compliance, and legal requirementsMaintain formatting standards and version control across all documentationSupport cross-functional consistency by ensuring procedures are standardized where appropriateCommunicate effectively with stakeholders at all levels of the organizationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior UX Researcher with experience in physical product development to join a customer facing research and insights team. This role will be embedded in an Industrial... More Design team to help drive transformation and innovation by contributing insights and research outcomes that translate directly into business and product impacts. On a day to day basis, candidates can expect to partner with Industrial and UX Designers, the larger UX Research team to develop and execute UX Research projects/programs aimed at understanding customer needs, expectations, and experiences. Candidates will perform activities from early/generative user research, through rapid/iterative formative testing, and later evaluation.In this role it is important to have a critical thinking mindset and be able to challenge the use ofresearch techniques, and suggest techniques better suited to specific scenarios. Understanding when less-direct data gathering methods may be appropriate, e.g. observation vs interviewing when studying a business process and making those suggestions will be important for day to day interaction in this position. Being able to confidently recommend research methods and approached based on the Industrial Design business needs will be a key factor in finding success. Day to day Deliverables: Execute research activities (e.g. user interviews/testing/evaluation, field studies,journey mapping) to uncover experience and product development insightsProduce research documents ? screeners, question guides, reports, etcModerate/host workshops such as ideation sessions Build impactful and influential insights and stories spotlighting the most business relevant user orientations and behaviorsPerform desk research (e.g. lit reviews) to inform the front end of new projectsManage the research participant experience, to ensure their comfort during research sessions, and protect their personal/private dataCollaborate with and manage stakeholders across various functions/disciplines including industrial design and technology partnersThoughtfully leverage AI tools to support your workflow and uncover innovative and impactful new ways of workingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Program Manager will lead and manage the delivery of a complex software development project deployed within AWS GovCloud environment. This role requires deep expertise in cloud security... More compliance frameworks, specifically FedRAMP and CMMC, ensuring that all project deliverables meet stringent federal security and regulatory standards. The Senior Program Manager will coordinate cross-functional teams, manage stakeholder expectations, and drive program execution from initiation through deployment and operational readiness.Key Responsibilities:Lead end-to-end program management for software development projects hosted in AWS GovCloud, ensuring alignment with FedRAMP Moderate/High and CMMC compliance requirements.Develop and maintain program plans, schedules, and budgets, ensuring timely delivery within scope and quality standards.Coordinate with security, compliance, engineering, and operations teams to integrate FedRAMP and CMMC controls into the software development lifecycle and deployment processes.Manage risk identification, mitigation, and resolution related to cloud security, compliance, and operational challenges.Facilitate communication and reporting to executive leadership and federal stakeholders on program status, risks, and compliance posture.Oversee vendor and partner relationships to ensure adherence to contractual and regulatory obligations.Drive continuous improvement in program delivery processes, incorporating lessons learned and best practices for cloud security and compliance.Ensure documentation and artifacts meet audit and compliance requirements for FedRAMP and CMMC assessments.Support incident response and remediation activities related to cloud security events in coordination with security operations teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a senior-level Chemist to support the Federal Site Investigation & Remediation proactive at a top 10 U.S. engineering firm. This role will focus heavily on laboratory... More coordination, data validation, and QA/QC review for EPA and Department of Defense (DoD) projects. The ideal candidate brings a strong laboratory background combined with consulting experience, and is comfortable reviewing analytical deliverables, work plans, Quality Assurance Project Plans, and regulatory requirements to ensure compliance with federal and state standards. This individual will initially support a senior leader and is expected to grow into a more autonomous, senior consulting role over time. Key responsibilities include - 1. Laboratory Coordination & Data Validation:?Coordinate with analytical laboratories on environmental investigation and remediation projects?Review and validate laboratory data packages and analytical deliverables (generally 2A and 3 VEM)?Perform data validation for EPA and DoD software systems (preferred)?Identify data gaps, inconsistencies, and quality issues and recommend corrective actions?Support regulatory driven validation efforts for site investigation and remediation projects2. QA/QC & Work Plan Review?Review and support development of Work Plans, Quality Assurance Project Plans (QAPPs), and related documentation?Provide QA/QC guidance and recommendations aligned with EPA and DoD regulatory expectations?Ensure analytical methods, reporting, and documentation meet federal compliance standards?Serve as a subject matter expert providing practical regulatory and technical guidance consistent with regulatory standards.3. Cross Functional Technical Support?Collaborate with multidisciplinary teams including: oSite investigation and remediation teamsoHydrologists, geologists, and project managersoFire & life safety, building and engineering services, transportation, and water/wastewater teams?Support projects involving PFAS, with increased interaction on water and wastewater related efforts?Provide technical review and guidance across a large, multi disciplinary federal project environmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in the Greater Seattle area is looking for a Data Analyst. This role is responsible for performing detailed data entry and validation work to support portfolio and mission tracking across... More Smartsheet and Workboard. The individual will review historical mission and project data?often spanning six to nine months?by navigating Smartsheet cell histories to identify past status updates and manually transferring that information into Workboard, an OKR tracking tool. Because the data cannot be easily extracted through automated queries, the role requires careful, methodical spreadsheet work and strong attention to detail. The person must be able to read and understand mission objectives, key results, and current project status, assess whether historical status updates are relevant, and align those updates accurately to key results in order to support SLA compliance and trend analysis. Success in this role depends on critical thinking and the ability to recognize when information does not make sense in the context of a mission, proactively raising questions or concerns. While no deep technical specialization is required, the individual should be comfortable learning and working across multiple applications, demonstrate basic data literacy, and interface effectively with tools connected to a Snowflake environment for downstream reporting. This is a short-term, engagement is intended to migrate historical data, free up team capacity, and enable broader AI initiatives that rely on clean, well-structured historical inputs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a 3rd Level Support Engineer to work onsite at one of their premier customers in North Houston (Spring, Texas). This person will be responsible for resolving the most... More complex and critical issues escalated from Level 1 and Level 2 support. This role demands deep knowledge of Windows systems, drivers, and hardware platforms. You will collaborate with cross-functional teams, including development, QA, and vendors, to provide sustainable solutions and root cause analysis. Strong work ethic, ownership, and the ability to remain calm and decisive under pressure are essential. Responsibilities include: - Resolve complex escalations: Serve as the final escalation point for issues that cannot be resolved by L1/L2 support. - Root cause analysis: Identify underlying causes of recurring problems, propose preventive measures, and implement permanent fixes. - Cross-team collaboration: Partner with product engineering, development teams, and external vendors to resolve bugs, design flaws, or third-party issues. - System & hardware troubleshooting: Diagnose and resolve advanced problems involving Windows OS, drivers, firmware, and enterprise applications. - Knowledge sharing: Create detailed documentation, standard operating procedures (SOPs), and contribute to the knowledge base to empower L1/L2 support. - Testing & validation: Perform system, driver, and firmware testing to validate fixes and ensure solution stability in production environments. - Vendor & customer interaction: Interface with vendors, partners, and customers during escalations; provide clear, professional communication throughout resolution. - Continuous improvement: Identify gaps in processes, tools, or training and propose improvements to enhance efficiency across the support organization.This position is expected to work onsite at the client facility with a work schedule of Monday-Friday, 8:00am-5:00pm (1 hour lunch), excluding major holidays.Compensation: $28.00-$35.00/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are in search of an Engineering Aide to join our diverse and fast-paced organization. As a core team member, you will assist in our engineering team?s success by setting up work in our Utility... More client?s Work Management System. The aspects of day-to-day or week-to-week execution may vary, but will focus on technical and administrative tasks associated with bringing high-quality distribution engineering deliverables to our clients. In this role, you can expect to grow: ?With opportunities for both technical and non-technical training?By participating in our mentorship programEngineering Aide Responsibilities may include, but are not limited to:?Coordinate with permit agencies, right-of-way specialists, system owners, field leaders, forestry leaders, and 3rd party owners for joint-owned poles. ?Provide engineering support during construction, including post-construction reviews to ensure all applicable engineering and construction standards have been met.?Conduct root cause analysis of outages and mitigation using engineering principles and design.?Assisting with hiring and on on-board process of new employees.?Setup and Creation of New work in Leidos and Clients Work Management Systems.?Assisting engineering and project managers with Project Analysis?Assisting the Engineering Manager and Section Director with local administration tasksWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

OverviewWe are seeking a highly organized Customer Service / Office Administration Manager to support day to day operations within a facilities and utilities environment. This role serves as a... More central point of contact for building related requests, vendor coordination, and administrative support, while ensuring work orders, contracts, and documentation are handled accurately and efficiently.The ideal candidate will come from a facilities, property management, or utilities background (e.g., CBRE, JLL, Cushman & Wakefield) and is comfortable working in a fast paced, operationally focused onsite setting.Key ResponsibilitiesCustomer Service & Operational Support?Serve as the primary point of contact for incoming customer service calls and requests related to building operations.?Support multiple buildings at the center, coordinating with vendors and maintenance teams for repairs and ongoing facility needs.?Respond to and appropriately route urgent or critical calls, including potential emergency or 911 related situations, following established protocols.?Partner closely with an onsite Lead who provides guidance and escalation support.Facilities & Maintenance Coordination?Support maintenance and facilities focused activities, including tracking issues, coordinating service, and following up on completion.?Review, process, and approve work orders (WOs) in alignment with contract terms and internal guidelines.Contract & Compliance Support?Review contracts to understand scope of work, limitations, and service boundaries.?Ensure vendors and internal teams operate within contractual guidelines.?Assist with basic contract tracking and compliance support as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Superintendent is responsible for planning, directing, and coordinating all aspects of the field operations to effectively execute energy construction projects. Oversees and assists in... More development of procedures to increase effectiveness on overall division and estimated job profits. Leads development of division ? defines and/or redefines roles, responsibilities, goals, and performance management for field management. Manages general foremen, and assigned trade personnel. Ensures customer satisfaction, quality, and proactive improvement. Enhances internal communication of entire division and organization including other departments within the company. Participates in weekly meetings to inform management of issues and progress. Works with human resources and safety as needed on personnel and training issues. Coordinates with purchasing to maintain material levels and ensures orders are placed when necessary. Reviews projects, controlling job cost and ensuring job profitability. Ensures general foreman are reviewing submittals for accuracy. Oversees department?s turnover process for project sold from the estimating department. Works with estimating to fit the established sales goals of sales works in conjunction with the field workforce and organization. Provides continued development of customer relationships. Ensures all company policies are enforced, followed, and any discrepancies reported. Provides timely input and maintains long term labor forecasts. Provides line-item productivity feedback to the estimating department to keep our means and methods in line with how estimating factors cost. Ensures all internal procedures and policies are being utilized and followed. This role require will be paying $38-43/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Superintendent is responsible for planning, directing, and coordinating all aspects of the field operations to effectively execute energy construction projects. Oversees and assists in... More development of procedures to increase effectiveness on overall division and estimated job profits. Leads development of division ? defines and/or redefines roles, responsibilities, goals, and performance management for field management. Manages general foremen, and assigned trade personnel. Ensures customer satisfaction, quality, and proactive improvement. Enhances internal communication of entire division and organization including other departments within the company. Participates in weekly meetings to inform management of issues and progress. Works with human resources and safety as needed on personnel and training issues. Coordinates with purchasing to maintain material levels and ensures orders are placed when necessary. Reviews projects, controlling job cost and ensuring job profitability. Ensures general foreman are reviewing submittals for accuracy. Oversees department?s turnover process for project sold from the estimating department. Works with estimating to fit the established sales goals of sales works in conjunction with the field workforce and organization. Provides continued development of customer relationships. Ensures all company policies are enforced, followed, and any discrepancies reported. Provides timely input and maintains long term labor forecasts. Provides line-item productivity feedback to the estimating department to keep our means and methods in line with how estimating factors cost. Ensures all internal procedures and policies are being utilized and followed. This role require will be paying $38-43/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less