Job Search Results for qa

Our client is seeking a Salesforce Business Analyst (BA) to drive successful delivery of user and functional requirements for Salesforce projects, with a focus on healthcare provider workflows and... More CRM/call center integrations. The BA will lead requirements elicitation sessions, document business and technical specifications, and act as a detective?questioning requirements, digging into root causes, and ensuring solutions truly meet business needs. This role is hands-on, highly collaborative, and requires curiosity, thoroughness, and strong communication skills.Provide technical and functional expertise to Salesforce projects, including implementations, troubleshooting, maintenance, and support of existing applications.Lead requirements gathering sessions with business, clinical, operational, and technical stakeholders.Question requirements and dig into the root cause, asking clarifying questionsAct as a detective?curious and thorough in understanding business needs.Document business requirements within functional and technical specifications, including user stories, program functions, and steps required for development or modification.Analyze and review existing system capabilities, workflows, and scheduling limitations to determine feasibility of requested changes.Evaluate the impact of corporate initiatives and recommend ways to improve or best utilize information systems.Support Salesforce email-to-case and call center integration (previous experience with 8x8 is a plus).Collaborate with developers, QA, UAT, and project managers to ensure comprehensive test plans and traceability to user stories.Prepare and facilitate UAT scenarios and testing, ensuring user involvement and sign-off.Assist in the development of training materials and provide end-user training as needed.Create and maintain documentation on systems/applications used by the department.Coordinate projects from development through implementation, working with IT teams, clients, vendors, and consultants.Comply with all client IT security requirements and policies; safeguard passwords and report security incidents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a Production Supervisor for a small frozen-berry processing and packing facility in Bloomingdale, IL. This role oversees daily production, safety, quality, and team performance in... More a cold-environment food manufacturing setting. You will act as the onsite lead when management is offsite and ensure the floor runs safely and efficiently.Job LogisticsShifts / Hours: Mon?Fri, 7:00 AM?3:30 PMLocation: Bloomingdale, MITools/Tech: PPE, forklift, standard production equipmentDAY-TO-DAY RESPONSIBILITIES:? Supervise daily production workflow, team productivity, and attendance? Lead on-floor operations when Plant Manager is remote? Uphold GMP, food safety, and health & safety protocols? Maintain PPE compliance? Complete first-aid logs and incident documentation? Support morale, onboarding, and conflict resolution? Coordinate with maintenance/contractors on breakdowns/spills? Provide floor coverage (forklift, machine ops, QA)? Support seasonal production ramp-upsCompensationCompensation: $65,000 to $70,000. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Substation Project Manager for a top power and energy consulting client. As part of a well-established Power Delivery practice, this candidate will have the opportunity to... More manage Substation projects in Missouri, Kansas and beyond. This person will be working closely with the Substation Engineering Manager to ensure project execution and delivery. While the EM is more focused on the technical delivery, the PM is responsible for the client communication aspect of the work. Responsibilities include: ? Managing and leading substation projects throughout the entire project life cycle, including scope and/or proposal development, project team development and assignment, project execution, project closeout, quality control, schedule, and budget management. ? Producing and coordinating several small to medium projects concurrently. ? Working independently and/or directing, mentoring, training, and/or supervising one or more Project Engineers, EITs, Designers, CADD Technicians and administrative staff. ? Leading the QA/QC process on projects per the Quality Management Systems requirements with a commitment to delivering world class quality. ? At times, being responsible for overseeing non-engineering components of projects, including public involvement, environmental permitting, right of way acquisition, construction management, and other services. ? Leveraging existing staff across the company to execute work and deliver world class services. ? Performing client management, project management, and/or technical support activities. At times, supporting and engaging in broader business development activities with existing and target clients in the region.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This specialty insurance company is looking for a Full-stack Developer with AI experience to join a newly formed pilot team building premium accounting applications. The developer will focus heavily... More on both backend (C#.Net) and frontend (React) development while also reviewing and validating Claude Code generated source and doc files for quality and standards. The application will ingest bank statements via SAFE file transfers, process emails via Document Intelligence for remittance data, build a remitter database to map account details to internal entities, and apply cash payments to open balances in our policy admin systems. The system will act as an 8-tiered cascading matching engine to apply invoice balances, integrate with an external payment provider portal, and support a single unified accounting layer. The team is developing in Azure, with Azure Cloud Functions as a core requirement, and will use Claude Code and GitHub?s Spec Kit to design, review, and generate initial prototypes. This role will review AI-generated specs and code, ensure adherence to standards, and hand off validated builds to QA as part of a structured pipeline. An excellent candidate is a strong C# and TypeScript (JavaScript) engineer with Azure Cloud experience who is comfortable identifying bugs, reviewing AI-generated code, and influencing best practices across both front-end and back-end systems. They should have knowledge of context engineering, spec-driven development (Spec-kit), and proper AI development methods.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is now looking for a motivated Engineering Technician for one of our semiconductor client's on-premise, private cloud infrastructure. In this role, you will be faced with the challenge... More of providing and maintaining a compute farm of systems which includes Builders, Packagers, and Testers that act as a test-bed for our developers worldwide to test various hardware and software prior to release. The environment is huge, the scale substantial, and the ask enormous. We need YOU to help US maintain and drive our world-class data centers and labs to produce timely, deterministic results for our Engineers and expectant Users worldwide.This is a contract position with the possibility to hire.? Collaborate closely with engineering teams (system architects, hardware/software engineers, QA, and more) to craft, develop, debug, and release next-generation products.? Manage and maintain a high-performing fleet of builders, packagers, testers, and core infrastructure.? Ensure availability targets are consistently met and lead system recovery efforts.? Coordinate inventory and lifecycle management tasks across labs and data centers.? Fix software, hardware, and infrastructure issues alongside engineers and platform operations teams.? Plan, deploy, and maintain on-premises infrastructure, collaborating with datacenter and network engineering teams.? Implement efficiency improvements to improve availability, throughput, and test accuracy while meeting SLAs and important metrics.Represent the team in meetings with internal collaborators and contribute to global operations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeing Construction Superintendents in the mechanical, electrical, structural, and/or architectural space to lead field execution on data center construction projects in western NY. ... More Responsibilities include:Field Leadership & Mechanical / Electrical / Structural / Architectural Execution:Direct and supervise discipline / trade subcontractors on the installation of associated systems.Ensure that all work is performed in accordance with construction documents, project specifications, and applicable codes.Coordinate with trade partners and general contractor teams to support integrated construction workflows.Scheduling & Coordination:Develop and maintain mechanical lookahead schedules, ensuring alignment with project milestones and project sequencing.Identify schedule risks early and coordinate solutions to maintain overall project progress.Work closely with discipline / trade teams to coordinate system startup, testing, and integration.Quality Control & Commissioning Support:Perform field inspections to verify proper installation, system layout, and performance readiness.Ensure compliance with QA/QC standards and support the commissioning process, including functional performance testing and punch list resolution.Assist with turnover documentation and ensure systems meet commissioning and owner expectations.Safety & Compliance:Enforce safety practices including confined space, rigging, lifting operations, and hot work protocols.Conduct toolbox talks, participate in job hazard analyses (JHAs), and collaborate with EHS teams to maintain a safe jobsite.Verify subcontractor compliance with all project-specific safety requirements.Documentation & Communication:Maintain detailed daily reports, track site activity and workforce hours, and document issues and resolutions.Review and coordinate RFIs, field directives, and submittal updates related to discipline / trade scope.Communicate regularly with project leadership on progress, field conditions, and resource needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Salesforce Product Manager is a key driver in improving clinical and operational workflows through scalable, user-focused Salesforce solutions. This role combines strategic product leadership,... More deep platform knowledge, and strong communication skills to translate business needs into effective technology solutions. You?ll partner with teams across the organization to understand requirements, optimize processes, and guide the successful delivery of Salesforce enhancements in a fast-paced, highly regulated healthcare environment.Key ResponsibilitiesStakeholder Partnership & Product Leadership? Serve as the primary product owner for a portfolio of Salesforce applications? Build strong relationships with clinical, operational, and administrative leaders as a trusted Salesforce advisor? Ensure transparent communication throughout the product lifecycle, including updates, expectations management, and risk identificationRequirements & Solution Design? Lead discovery sessions, stakeholder interviews, and design workshops? Gather, analyze, and document business, functional, and technical requirements? Convert operational needs into clear user stories, process flows, acceptance criteria, and supporting documentation? Collaborate with architects and developers to design scalable, maintainable Salesforce solutionsDelivery & Execution? Partner closely with Salesforce admins, developers, and integration teams throughout the delivery process? Maintain thorough documentation for development, QA, training, and future enhancements? Support Agile ceremonies including backlog refinement, sprint planning, and UAT? Drive successful deployments, user adoption, and ongoing optimization of Salesforce functionalityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Daily Responsibilities? Lead daily Scrum stand-up meetings with the development team? Actively identify blockers or issues raised by developers and work quickly to resolve or escalate them? Maintain... More close communication with developers to ensure timelines and expectations are clear? Track daily development progress and ensure work aligns with sprint goalsProject & Documentation Management? Review and organize documents received from the Building Department related to enhancements or changes requested for the permitting system? Ensure all documents are properly saved, tracked, and clearly documented? Distribute documentation to developers, confirm they have reviewed it, and facilitate follow-up questions or clarifications? Translate business and user needs into clear, actionable requirements for the development teamSprint & Prioritization Management? Manage new sprints every 3 weeks? Prioritize incoming documents and enhancement requests based on urgency, impact, and business need? Clearly communicate sprint priorities to the development team? Continuously track sprint progress, monitor deliverables, and adjust priorities as neededStakeholder Communication & Demos? Communicate with end users and stakeholders to schedule product demos? Coordinate demo timelines based on development progress and sprint completion? Ensure users understand upcoming features, timelines, and changesDeployment & Go-Live Coordination? Lead and guide deployments, including identifying who participates (developers, QA, stakeholders, users)? Coordinate go-live timelines based on enhancement complexity ? Typical go-live ranges from 3?4 weeks or multiple sprints, depending on scope? Ensure deployments run smoothly and all stakeholders are informedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This contractor will support a global bank?s Consumer Payments Marketing team within the Credit Card portfolio, with a strong focus on campaign execution and portfolio utilization. The role requires... More expert-level execution of highly complex, multi-channel marketing campaigns across direct mail, email, and online banking. The contractor will manage multiple concurrent campaigns involving extensive audience segmentation, offer differentiation, and creative versioning, ensuring accuracy and quality across all campaign elements.Day-to-Day Responsibilities (Refined)Execute end-to-end marketing campaigns for the Consumer Payments (Credit Card) portfolio, with a heavy emphasis on campaign setup, execution, and quality assuranceSupport three primary campaign types, requiring deep expertise in managing complex, high-volume marketing executionsLead campaign execution across direct mail, email, and online banking channelsManage advanced segmentation and versioning, often supporting campaigns with:Multiple card productsDifferentiated offers by card typePersona-based targeting (e.g., travel, dining, retail behaviors)Up to 30+ creative variations per campaignCoordinate and QA campaigns where offers, messaging, and imagery vary by:Card typeCustomer behavior and usage patternsTest personas and targeted value propositionsExecute promotional campaigns such as purchase incentives and APR offers, ensuring correct offer alignment across all creatives and audiencesPartner closely with marketing, creative, and execution teams to ensure campaigns launch on time and meet quality standardsBegin execution support for late Q3 / early Q4 initiatives, with continued ownership of campaigns throughout the upcoming fiscal year starting in November.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent... More who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality & Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.This is a 6-month contract-to-hire position with an hourly rate of $27/hr depending upon qualifications and shift preference.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less