Job Search Results for customer service

Identity Support Engineer

Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May install software or perform hardware testing remotely Enter commands... More and observe system functioning to verify correct operations and detect errors Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and supportWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

REMOTE-INTL-India- .Net Fullstack Developer

Our client is looking to hire an experienced .Net Full Stack Developer to join our team. The .NET Full Stack Developer will enhance the user experience by designing, developing, and maintaining high... More quality web applications necessary for users to interact with the features and products available. They will be responsible for developing and maintaining web applications utilizing the Microsoft .NET framework. Collaborates with cross-functional teams to deliver scalable and robust software solutions that meet business requirements and exceed customer expectations. Drives technical excellence and innovation within the development team using expertise in both front-end and back-end development using .NET technologies. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.Job Responsibilities: Lead the design, development, and implementation of web applications using the Microsoft .NET framework and Microsoft Cloud Technologies.Design scalable and maintainable solutions for both front-end and back-end components of web applications.Identify system requirements by interviewing users, analyzing applications, evaluating existing and proposed systems, and recommending solutions. Collaborate with product owners and other stakeholders to understand requirements and translate them into technical specifications.Collaborate with UX/UI designers to ensure the usability and visual consistency of web applications.Document technical specifications, architectural designs, and development processes.Develop responsive and user-friendly front-end interfaces using Angular 15+.Implement server-side logic and APIs using C#, SQL, .Net Core and .Net Standard ensuring high performance, security, and scalability.Design and optimize database schemas including database querying, indexing, and optimization.Implement authentication and authorization mechanisms, data encryption, and other security best practices.Improve systems performance by investigating problems, developing specifications, identifying trends in technology, and recommending solutions. Write clean, well-documented, and maintainable code following coding standards and best practices.Conduct code reviews, provide constructive feedback, and mentor junior developers to foster their growth and development.Collaborate with QA engineers to develop and execute comprehensive test plans, ensuring the quality and reliability of software applications.Conduct thorough testing of applications, including unit testing, integration testing, and end-to-end testing, to ensure software quality and reliability. Troubleshoot and debug technical issues, identify and fix root causes, and implement effective solutions.Participate in Agile/Scrum ceremonies such as sprint planning, daily stand-ups, and retrospective meetings.Monitor progress by tracking milestones, communicate project status, risks, and challenges effectively to team members and stakeholders.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Assistant Project Manager

A large and growing Sporting Goods Wholesaling company (swimming pool equipment, parts and supplies, and related outdoor living products, etc.) is seeking a Junior Project Manager to join their team.... More In this role you will partner with the Fleet & Logistics division of the organization. Common responsibilities for this role include working cross-functionally with multiple departments, implementation planning and execution, budget management, resource management across multiple projects and teams, project and resource management working with other Project Managers, managing the relationship with different vendors, documentation of project meeting tasks, action items, and timelines, etc. To be successful in this role you must be assertive, able to pivot quickly and think on your feet based on what may arise that day/week, be extremely detail oriented, an incredible listener/note taker, business savvy, outgoing, and personable so that you can manage relationships throughout the organization and with vendors. No previous experience is needed in a formal PM role is needed, as there is a thorough training process.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

GCP Platform Administrator - INTL - India

We are seeking a skilled and experienced GCP Administrator to join our team. As a GCP Administrator, you will be responsible for managing and maintaining our Google Cloud Platform infrastructure,... More ensuring the availability, scalability, and security of our cloud-based systems and services. Your primary focus will be on deploying, configuring, and monitoring GCP resources, optimizing performance, and providing technical support to internal teams. You will play a critical role in ensuring the smooth operation of our cloud infrastructure and enabling seamless cloud-based solutions.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Cybersecurity Compliance Manager

Insight Global is looking for a Cybersecurity Compliance Manager to work fully remote in support of one of our largest healthcare clients. This will be a 6 month contract-to-hire role where the... More candidate will be responsible for establishing and maintaining the overall cyber security compliance program. This position will lead a team of cyber security compliance professionals by enabling a holistic compliance framework and assurance readiness for regulations, standards, and contract obligations. Managing and reporting on cyber security compliance in a manner that meets client requirements. Reporting directly to the Director of GRC, this leader ensures compliance against regulatory, industry and contractual requirements. Further, set the strategy and drive effective process, methodology and technology solutions to support the cyber defense of the client, focusing on continuous improvement, data protection, governance, risk management and mitigation. Other day to day responsibilities include, but are not limited to: Lead team of cyber security compliance professionals to measure compliance against a broad range of control requirements, both internally and externally.Ownership of cyber security compliance strategy, programs and related initiatives including regulatory audits and compliance management, metrics and risk and performance indicators.Understand key security and compliance frameworks including but not limited to HIPAA, HITRUST, NIST800-171, PCI, and laws/regulations.Responsible for regulatory/contract and cloud compliance.Manage compliance initiatives to ensure control effectiveness with applicable laws and regulations, as well as internal policies and procedures.Monitor activities of assigned IT areas to ensure control assurance of internal policies and standards.Participate in the development and implementation of new business initiatives involving compliance to ensure functionality required to support required compliance.Provide guidance to business functions on compliance/security-related matters and lead investigations.Coordinate audit-related tasks to ensure the readiness of managers and their teams for audit testing and facilitate corrective actions process for ownership and timely remediation's. Initiate improvement activity to reduce risk, ensure compliance, lower cost, and improve quality within IT processes.Refine and revise existing policies and procedures to support internal and external compliance programs.Hourly Pay While on Contract: $57/hr - $70/hrConversion Salary: $90k - $150kWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Landowner Qualification Representative

Insight Global is looking to hire for a Landowner Qualification Representative to join their client on a contract-to-hire engagement. This person must sit on the East Coast. Our client unlocks the... More power of family forests as a climate solution while helping thousands of landowners' care for their land and improve forest health. They are launching the Family Forest Carbon Program, which expands access to the voluntary carbon market for family forest owners from all walks of life while producing high quality forest carbon credits to help companies reach their net zero goals. The organization's strategic direction seeks to enable family forests to capture and store one billion tonnes of carbon by 2050. This Landowner Qualification Representatives ensure that landowners have a positive first experience with the introduction to the organization. The individual will listen to landowners' concerns, answer their questions and provide them with the knowledge they require to make an informed decision about joining the Family Forest Carbon Program (FFCP) family. This will include communicating heavily with landowners via phone, email and other potential channels. Representatives will help to build direct relationships working with a diverse group of landowners and their different goals. This role is central to firsthand landowners' experiences in building their future partnership with the Family Forest Carbon Program.Responsibilities * Manage calendar for daily scheduled calls with our prospective landowners both timely and efficiently. * Educate, screen, qualify, and help to enroll interested landowners into our Family Forest Carbon Program, using provided scripts and system tools. * Follow defined methods for communication to our landowners according to training material and guides provided by the Family Forest Carbon Program. * Complete outbound phone call task assignments in a timely manner. * Receive incoming calls during scheduled business hours. * Return missed calls and left voice messages within specified timeframes. * Monitor and maintain email communication with our landowners via shared inboxes. * Attend scheduled trainings for continued education on programs and services offered by the Family Forest Carbon Program. * Special project assignments as needed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Network Engineer

A client of Insight Global is currently seeking a Network Engineer. The position will help build and deploy the clients Core, Metro and Access networks. With a focus on ensuring high reliability,... More this engineer will design and test new platforms and solutions while also acting as an escalation point for the Point Network Engineering Operations team.Responsible for implementing and supporting Point Broadbands access, metro and core networks.Responsible for working with internal groups and external partners in the design, acceptance testing, and production implementation for all infrastructure.Coordinate with vendors, customers and outside organizations all required Metro and Backbone work effortsPrepare written reports and other technical documentation necessary to communicate ideas, concepts, and details necessary to accomplish specific goalsAnalyze chronic network imperfections for root cause source and recommend any appropriate corrective actions. Implement fix/correction as directedContribute to the definition of operational and support requirements for new network related technologies and productsProvide routing escalation support for all Metro and Backbone network elementsPunctual, regular, and consistent attendance.Perform other duties as assignedWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less