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Apr 30, 2025

Toronto, ON

|

Customer Service

|

Contract

|

$16 - $20 (hourly estimate)

{"JobID":413784,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5G 3","ReferenceID":"TOR-a0186122-da8f-4154-ae06-8d0461d6c621","PostedDate":"\/Date(1746028103000)\/","Description":"Seeking a Documentation Specialist to join our leading Commercial Banking team. Support our corporate card implementation and Card Sales Teams by coordinating the submission and return of legal agreements, KYC \u0026 AML artifacts required to onboard corp card clientsAct as a trusted advisor to both clients and internal partners sales/relationship managers/VendorResponsible for providing standard legal agreements or work with appropriate internal praters to have negotiated agreements drafted.Instruct clients on needed KYC and AML artifacts required to facilitate the documentation review and approval process.Communicate and follow-up with clients and internal partners to ensure necessary legal docs and pre-requisite are met to advance the onboarding process Respond to clients? and internal partners? inquiries related to legal agreements, AML \u0026 KYC related questionsUtilize email, phone , conference call settings to communicate with clients and internal partnersEnsure all agreements, AML \u0026 KYC documents are accurate, execute correctly by client and archived in system of recordsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Documentation Specialist","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 1+ years in documentation/banking/customer service/client facing? Bachelor/college/university - in business, finance, or related field? Background in banking, card, financial institutions, universities, insurance companies? Comfortable learning and adapting to changing tech tools and work process? Working knowledge of Microsoft Outlook, Microsoft Teams, and other Microsoft Office Product suites? Access to quiet (non-public) professional work environment given role is remote? Access to reliable and High Speed Internet","Skills":"banking/FI experience","Industry":"Customer Service","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Seeking a Documentation Specialist to join our leading Commercial Banking team. Support our corporate card implementation and Card Sales Teams by coordinating the submission and return of legal... agreements, KYC & AML artifacts required to onboard corp card clientsAct as a trusted advisor to both clients and internal partners sales/relationship managers/VendorResponsible for providing standard legal agreements or work with appropriate internal praters to have negotiated agreements drafted.Instruct clients on needed KYC and AML artifacts required to facilitate the documentation review and approval process.Communicate and follow-up with clients and internal partners to ensure necessary legal docs and pre-requisite are met to advance the onboarding process Respond to clients? and internal partners? inquiries related to legal agreements, AML & KYC related questionsUtilize email, phone , conference call settings to communicate with clients and internal partnersEnsure all agreements, AML & KYC documents are accurate, execute correctly by client and archived in system of recordsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 10, 2026

Toronto, ON

|

Computer Engineering

|

Contract

|

$54 - $68 (hourly estimate)

{"JobID":505078,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5V 0","ReferenceID":"TOR-6e751062-4f01-4184-9929-2bd04127852a","PostedDate":"\/Date(1773183428000)\/","Description":"Insight Global is leveraging Generative AI and Machine Learning to automate workflows and deliver high-impact outcomes for Capital Markets front-office and business teams. Use cases are driven by business stakeholders and may span decision support, workflow automation, document intelligence, data augmentation, advisor or trader tooling, and other opportunities where AI can reduce friction, improve speed, or enhance decision-making. the successful candidate will be on site in Montreal, Toronto or Vancouver 2 days on site knowing it may be 4 later in 2026.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr AI Engineer","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"~10 years of overall software engineering experience, including 4?6 years working with AI/ML systemsStrong hands-on programming experience with Python and modern backend frameworks (e.g., FastAPI or similar)Practical experience with Generative AI and LLM systems, including agents and RAG-based architecturesExperience deploying and operating AI/ML solutions in production or enterprise environmentsFamiliarity with cloud platforms (Azure preferred; AWS exposure acceptable)Experience integrating APIs and connecting AI solutions to internal tools and data platformsUnderstanding of CI/CD, containerization, and basic MLOps practicesComfortable working in ambiguous problem spaces and in a client- or stakeholder-facing capacity","Skills":"Experience with LLM tooling or frameworks such as OpenAI APIs, Hugging Face, LangChain, or similarExposure to model orchestration or AI platform patterns (e.g., model routing, versioning, experimentation)Familiarity with financial services, Capital Markets, or regulated enterprise environmentsUnderstanding of data security, governance, and compliance considerations for AI systemsExperience integrating AI outputs into dashboards, analytics, or reporting tools","Industry":"Computer Engineering","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is leveraging Generative AI and Machine Learning to automate workflows and deliver high-impact outcomes for Capital Markets front-office and business teams. Use cases are driven by... business stakeholders and may span decision support, workflow automation, document intelligence, data augmentation, advisor or trader tooling, and other opportunities where AI can reduce friction, improve speed, or enhance decision-making. the successful candidate will be on site in Montreal, Toronto or Vancouver 2 days on site knowing it may be 4 later in 2026.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 02, 2026

Toronto, ON

|

Business Analysis

|

Contract

|

$57 - $71 (hourly estimate)

{"JobID":500980,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5B 1","ReferenceID":"TOR-3daac003-1855-4e5a-8baf-1412779fbf6d","PostedDate":"\/Date(1772459622000)\/","Description":"Leads assigned projects from project initiation to implementation to achieve desired business results. Ensures that a successful business outcome is the prime measure of project success including delivering projects on time, within budget, within quality standards and to the satisfaction of the project sponsor. Drives to mitigate execution risk to achieve the desired business outcomes. Understands the business/group and facilitates communication with other program/project managers and stakeholders efficiently and effectively. Directs, manages, and coordinates team members including other project managers, business and technology resources, user groups, internal and external consultants and contractors, as well as vendors and external regulatory organizations.RESPONSIBILITIES:? Provides guidance to the project sponsor on the implementation and sustainment of projects, resulting in successful project outcomes.? Manages all aspects of the project lifecycle, including business, operational and technology deliverables. Ensures all project processes are completed.? Ensures change management plans are developed, socialized and consistently measured to deliver the expected project benefits and adoption.? Executes project requirements in governance frameworks focused on risk appetite, regulatory and compliance standards.? Develops all related project management artifacts, while complying with applicable enterprise standards? Monitors and controls project deliverables. Makes recommendations and adjustments to the overall project plan to achieve deliverables,? Provides project sponsor with advice on the viability of the business case (costs, benefits, KPIs, etc.) throughout the project.? Understands project interdependencies and demonstrates critical thinking that proactively identifies project risks and establishes effective risk mitigation from the outset.? Demonstrates stakeholder partnership that involves effective communicating with the project sponsor; gains and builds trust and rapport.? Demonstrates ownership and commitment by holding themselves accountable for the identification and resolution of project problems.? Leads and/or represents the project in project team meetings, governance forums and inter-department forums.? Adheres to Bank risk, regulatory and compliance controls.? Acts as a trusted advisor to assigned business/group.? Influences and negotiates to achieve business objectives? Assists in the development of strategic plans.? Identifies emerging issues and trends to inform decision-making? Provides strategic input into business decisions as a trusted advisor.? May network with industry contacts to gain competitive insights and best practices.? Helps determine business priorities and best sequence for execution of business/group strategy.? Conducts independent analysis and assessment to resolve strategic issues.? Acts as the prime subject matter expert for internal/external stakeholders? Manages/validates financial forecasts and conducts ongoing reconciliation.? Breaks down strategic problems, and analyses data and information to provide insights and recommendations.? Monitors and tracks performance, and addresses any issues.? Designs and produces regular and ad-hoc reports, and dashboards? Socializes change management plans with stakeholders and consistently measures project effectiveness and adoption.? Directs projects often within one business group involving multiple internal and external stakeholders? Exercises direct accountability for projects with up to 25 team members.? Negotiates contracts with external vendors (in consultation with Strategic Sourcing) to ensure receipt of specific resources and materials.? Manages overall project budget.? Directs complex initiatives typically involving multiple business units.? Exercises direct accountability for projects with up to 50 team members? Negotiates complex contracts with external vendors (in consultation with Strategic Sourcing) to ensure receipt of specific resources and materials? Takes ownership of the project from cradle to grave and ensures all project artifacts are completed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr Business PM - Regulatory","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Typically 7+ years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.? Project management experience ? 6 to 8 years.? Valid PMP designation from the Project Management Institute (PMI) is an asset.? Entrepreneurial skills ? In-depth.? Judgement skills ? In-depth.? Learning agility ? In-depth.? Stakeholder management ? Expert.? Able to navigates challenging situations effectively.? Able to apply project management methodologies or approaches.? Able to manage project and business risks, including project interdependencies.? Able to resolve project issues effectively.","Skills":"? Seasoned professional with a combination of education, experience and industry knowledge.? Verbal \u0026 written communication skills - In depth / Expert.? Analytical and problem solving skills - In depth / Expert.? Influence skills - In-depth / Expert.? Collaboration \u0026 team skills; with a focus on cross-group collaboration - In-depth / Expert.? Able to manage ambiguity.? Data driven decision making - In-depth / Expert","Industry":"Business Analysis","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Leads assigned projects from project initiation to implementation to achieve desired business results. Ensures that a successful business outcome is the prime measure of project success including... delivering projects on time, within budget, within quality standards and to the satisfaction of the project sponsor. Drives to mitigate execution risk to achieve the desired business outcomes. Understands the business/group and facilitates communication with other program/project managers and stakeholders efficiently and effectively. Directs, manages, and coordinates team members including other project managers, business and technology resources, user groups, internal and external consultants and contractors, as well as vendors and external regulatory organizations.RESPONSIBILITIES:? Provides guidance to the project sponsor on the implementation and sustainment of projects, resulting in successful project outcomes.? Manages all aspects of the project lifecycle, including business, operational and technology deliverables. Ensures all project processes are completed.? Ensures change management plans are developed, socialized and consistently measured to deliver the expected project benefits and adoption.? Executes project requirements in governance frameworks focused on risk appetite, regulatory and compliance standards.? Develops all related project management artifacts, while complying with applicable enterprise standards? Monitors and controls project deliverables. Makes recommendations and adjustments to the overall project plan to achieve deliverables,? Provides project sponsor with advice on the viability of the business case (costs, benefits, KPIs, etc.) throughout the project.? Understands project interdependencies and demonstrates critical thinking that proactively identifies project risks and establishes effective risk mitigation from the outset.? Demonstrates stakeholder partnership that involves effective communicating with the project sponsor; gains and builds trust and rapport.? Demonstrates ownership and commitment by holding themselves accountable for the identification and resolution of project problems.? Leads and/or represents the project in project team meetings, governance forums and inter-department forums.? Adheres to Bank risk, regulatory and compliance controls.? Acts as a trusted advisor to assigned business/group.? Influences and negotiates to achieve business objectives? Assists in the development of strategic plans.? Identifies emerging issues and trends to inform decision-making? Provides strategic input into business decisions as a trusted advisor.? May network with industry contacts to gain competitive insights and best practices.? Helps determine business priorities and best sequence for execution of business/group strategy.? Conducts independent analysis and assessment to resolve strategic issues.? Acts as the prime subject matter expert for internal/external stakeholders? Manages/validates financial forecasts and conducts ongoing reconciliation.? Breaks down strategic problems, and analyses data and information to provide insights and recommendations.? Monitors and tracks performance, and addresses any issues.? Designs and produces regular and ad-hoc reports, and dashboards? Socializes change management plans with stakeholders and consistently measures project effectiveness and adoption.? Directs projects often within one business group involving multiple internal and external stakeholders? Exercises direct accountability for projects with up to 25 team members.? Negotiates contracts with external vendors (in consultation with Strategic Sourcing) to ensure receipt of specific resources and materials.? Manages overall project budget.? Directs complex initiatives typically involving multiple business units.? Exercises direct accountability for projects with up to 50 team members? Negotiates complex contracts with external vendors (in consultation with Strategic Sourcing) to ensure receipt of specific resources and materials? Takes ownership of the project from cradle to grave and ensures all project artifacts are completed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 07, 2026

Toronto, ON

|

Recruiting / Staffing

|

Perm

|

$120k - $150k (estimate)

{"JobID":515969,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5J 2","ReferenceID":"TOR-4c3c75f2-9547-4584-844b-4946e15f66f4","PostedDate":"\/Date(1775580122000)\/","Description":"Insight Global is looking for a Head of Human Resources for an investment company in Downtown Toronto. This role is hybrid, four days on-site. They will be leading the HR function and supporting a team of over 100 dedicated professionals. The ideal candidate will be a hands-on leader responsible for developing, implementing, and managing all HR strategies, policies, and programs that align with business objectives and foster a culture of high performance and engagement. As Head of HR they will have a full-time HR professional reporting to them.Key Responsibilities- Develop and execute a comprehensive HR strategy that supports the firm\u0027s growth and business goals.- Lead all aspects of the talent acquisition process, from sourcing and interviewing to hiring and onboarding, ensuring they attract top-tier talent in the competitive asset management industry, including:- Develop and manage the summer intern / coop student hiring process- Develop and promote an on-campus recruiting process for new grads- Work closely with talent acquisition firms to fill roles requiring relevant experience- Design and administer a competitive total rewards strategy, including salary benchmarking, bonus structures, and benefits programs tailored to the industry.- Oversee all employee relations matters, providing guidance and resolution on performance management, disciplinary actions, and conflict resolution.- Manage and refine the firm\u0027s performance management system to encourage professional development and drive results.- Champion a positive and inclusive workplace culture, launching initiatives that enhance employee engagement, morale, and retention.- Ensure full compliance with all Ontario and Canadian employment legislation, keeping abreast of changes and updating policies as required.- Serve as a trusted advisor to the senior leadership team on all human capital matters.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Head of HR","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required Skills and Experience: - Bachelor\u0027s degree in Human Resources, Business Administration, or a related field.- 7+ years of progressive HR experience, with at least 3 years in a leadership role.- Proven expertise in talent acquisition, compensation and benefits, employee relations, and performance management.- In-depth knowledge of Ontario\u0027s Employment Standards Act and other relevant legislation.- Exceptional interpersonal, communication, and leadership skills.- Ability to operate both strategically and operationally in a dynamic, fast-paced environment.","Skills":"Nice to Have Skills and Experience: - CHRP or CHRL designation is strongly preferred.- Demonstrable experience within the financial services or asset management industry is a significant asset.","Industry":"Recruiting / Staffing","Country":"Canada","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Head of Human Resources for an investment company in Downtown Toronto. This role is hybrid, four days on-site. They will be leading the HR function and supporting a... team of over 100 dedicated professionals. The ideal candidate will be a hands-on leader responsible for developing, implementing, and managing all HR strategies, policies, and programs that align with business objectives and foster a culture of high performance and engagement. As Head of HR they will have a full-time HR professional reporting to them.Key Responsibilities- Develop and execute a comprehensive HR strategy that supports the firm's growth and business goals.- Lead all aspects of the talent acquisition process, from sourcing and interviewing to hiring and onboarding, ensuring they attract top-tier talent in the competitive asset management industry, including:- Develop and manage the summer intern / coop student hiring process- Develop and promote an on-campus recruiting process for new grads- Work closely with talent acquisition firms to fill roles requiring relevant experience- Design and administer a competitive total rewards strategy, including salary benchmarking, bonus structures, and benefits programs tailored to the industry.- Oversee all employee relations matters, providing guidance and resolution on performance management, disciplinary actions, and conflict resolution.- Manage and refine the firm's performance management system to encourage professional development and drive results.- Champion a positive and inclusive workplace culture, launching initiatives that enhance employee engagement, morale, and retention.- Ensure full compliance with all Ontario and Canadian employment legislation, keeping abreast of changes and updating policies as required.- Serve as a trusted advisor to the senior leadership team on all human capital matters.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 02, 2026

Toronto, ON

|

Business Analysis

|

Contract

|

$57 - $71 (hourly estimate)

{"JobID":500987,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5B 1","ReferenceID":"TOR-1552faff-d72b-43aa-9124-5c471e43cd06","PostedDate":"\/Date(1772459920000)\/","Description":"Insight Global is looking for a SR PM to support North America Retail Payments at a tier 1 FI.*** Looking for a Senior PM who has experience with any credit cards initiatives, from planning to deployment Leads assigned projects from project initiation to implementation to achieve desired business results. Ensures that a successful business outcome is the prime measure of project success including delivering projects on time, within budget, within quality standards and to the satisfaction of the project sponsor. Drives to mitigate execution risk to achieve the desired business outcomes. Understands the business/group and facilitates communication with other program/project managers and stakeholders efficiently and effectively. Directs, manages, and coordinates team members including other project managers, business and technology resources, user groups, internal and external consultants and contractors, as well as vendors and external regulatory organizations.RESPONSIBILITIES:? Provides guidance to the project sponsor on the implementation and sustainment of projects, resulting in successful project outcomes.? Manages all aspects of the project lifecycle, including business, operational and technology deliverables. Ensures all project processes are completed.? Ensures change management plans are developed, socialized and consistently measured to deliver the expected project benefits and adoption.? Executes project requirements in governance frameworks focused on risk appetite, regulatory and compliance standards.? Develops all related project management artifacts, while complying with applicable enterprise standards? Monitors and controls project deliverables. Makes recommendations and adjustments to the overall project plan to achieve deliverables,? Provides project sponsor with advice on the viability of the business case (costs, benefits, KPIs, etc.) throughout the project.? Understands project interdependencies and demonstrates critical thinking that proactively identifies project risks and establishes effective risk mitigation from the outset.? Demonstrates stakeholder partnership that involves effective communicating with the project sponsor; gains and builds trust and rapport.? Demonstrates ownership and commitment by holding themselves accountable for the identification and resolution of project problems.? Leads and/or represents the project in project team meetings, governance forums and inter-department forums.? Adheres to Bank risk, regulatory and compliance controls.? Acts as a trusted advisor to assigned business/group.? Influences and negotiates to achieve business objectives? Assists in the development of strategic plans.? Identifies emerging issues and trends to inform decision-making? Provides strategic input into business decisions as a trusted advisor.? May network with industry contacts to gain competitive insights and best practices.? Helps determine business priorities and best sequence for execution of business/group strategy.? Conducts independent analysis and assessment to resolve strategic issues.? Acts as the prime subject matter expert for internal/external stakeholders? Manages/validates financial forecasts and conducts ongoing reconciliation.? Breaks down strategic problems, and analyses data and information to provide insights and recommendations.? Monitors and tracks performance, and addresses any issues.? Designs and produces regular and ad-hoc reports, and dashboards? Socializes change management plans with stakeholders and consistently measures project effectiveness and adoption.? Directs projects often within one business group involving multiple internal and external stakeholders? Exercises direct accountability for projects with up to 25 team members.? Negotiates contracts with external vendors (in consultation with Strategic Sourcing) to ensure receipt of specific resources and materials.? Manages overall project budget.? Directs complex initiatives typically involving multiple business units.? Exercises direct accountability for projects with up to 50 team members? Negotiates complex contracts with external vendors (in consultation with Strategic Sourcing) to ensure receipt of specific resources and materials? Takes ownership of the project from cradle to grave and ensures all project artifacts are completed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr Business PM, NARP","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Typically 7+ years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.? Project management experience ? 6 to 8 years.? Valid PMP designation from the Project Management Institute (PMI) is an asset.? Entrepreneurial skills ? In-depth.? Judgement skills ? In-depth.? Learning agility ? In-depth.? Stakeholder management ? Expert.? Able to navigates challenging situations effectively.? Able to apply project management methodologies or approaches.? Able to manage project and business risks, including project interdependencies.? Able to resolve project issues effectively.? Seasoned professional with a combination of education, experience and industry knowledge.? Verbal \u0026 written communication skills - In depth / Expert.? Analytical and problem solving skills - In depth / Expert.","Skills":"? Influence skills - In-depth / Expert.? Collaboration \u0026 team skills; with a focus on cross-group collaboration - In-depth / Expert.? Able to manage ambiguity.? Data driven decision making - In-depth / Expert","Industry":"Business Analysis","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a SR PM to support North America Retail Payments at a tier 1 FI.*** Looking for a Senior PM who has experience with any credit cards initiatives, from planning to... deployment Leads assigned projects from project initiation to implementation to achieve desired business results. Ensures that a successful business outcome is the prime measure of project success including delivering projects on time, within budget, within quality standards and to the satisfaction of the project sponsor. Drives to mitigate execution risk to achieve the desired business outcomes. Understands the business/group and facilitates communication with other program/project managers and stakeholders efficiently and effectively. Directs, manages, and coordinates team members including other project managers, business and technology resources, user groups, internal and external consultants and contractors, as well as vendors and external regulatory organizations.RESPONSIBILITIES:? Provides guidance to the project sponsor on the implementation and sustainment of projects, resulting in successful project outcomes.? Manages all aspects of the project lifecycle, including business, operational and technology deliverables. Ensures all project processes are completed.? Ensures change management plans are developed, socialized and consistently measured to deliver the expected project benefits and adoption.? Executes project requirements in governance frameworks focused on risk appetite, regulatory and compliance standards.? Develops all related project management artifacts, while complying with applicable enterprise standards? Monitors and controls project deliverables. Makes recommendations and adjustments to the overall project plan to achieve deliverables,? Provides project sponsor with advice on the viability of the business case (costs, benefits, KPIs, etc.) throughout the project.? Understands project interdependencies and demonstrates critical thinking that proactively identifies project risks and establishes effective risk mitigation from the outset.? Demonstrates stakeholder partnership that involves effective communicating with the project sponsor; gains and builds trust and rapport.? Demonstrates ownership and commitment by holding themselves accountable for the identification and resolution of project problems.? Leads and/or represents the project in project team meetings, governance forums and inter-department forums.? Adheres to Bank risk, regulatory and compliance controls.? Acts as a trusted advisor to assigned business/group.? Influences and negotiates to achieve business objectives? Assists in the development of strategic plans.? Identifies emerging issues and trends to inform decision-making? Provides strategic input into business decisions as a trusted advisor.? May network with industry contacts to gain competitive insights and best practices.? Helps determine business priorities and best sequence for execution of business/group strategy.? Conducts independent analysis and assessment to resolve strategic issues.? Acts as the prime subject matter expert for internal/external stakeholders? Manages/validates financial forecasts and conducts ongoing reconciliation.? Breaks down strategic problems, and analyses data and information to provide insights and recommendations.? Monitors and tracks performance, and addresses any issues.? Designs and produces regular and ad-hoc reports, and dashboards? Socializes change management plans with stakeholders and consistently measures project effectiveness and adoption.? Directs projects often within one business group involving multiple internal and external stakeholders? Exercises direct accountability for projects with up to 25 team members.? Negotiates contracts with external vendors (in consultation with Strategic Sourcing) to ensure receipt of specific resources and materials.? Manages overall project budget.? Directs complex initiatives typically involving multiple business units.? Exercises direct accountability for projects with up to 50 team members? Negotiates complex contracts with external vendors (in consultation with Strategic Sourcing) to ensure receipt of specific resources and materials? Takes ownership of the project from cradle to grave and ensures all project artifacts are completed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 18, 2026

Charlotte, NC

|

Corporate Operations

|

Perm

|

$130k - $160k (estimate)

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They translate strategy into execution, holding department heads accountable for measurable results while supporting their professional growth and ensuring each team lives out our brand promise.The ideal candidate is a strong, strategic operator ? capable of diagnosing complex issues, implementing scalable solutions, and sustaining accountability across multiple departmentsKey Responsibilities:- Serve as a core member of the executive leadership team, collaborating with other VPs to execute the company?s vision and strategic priorities.- Lead, coach, and develop department heads across Community Management, Association Coordination, Compliance, Resident Services, and Administration.- Oversee and optimize cross-office operations across all NC and SC offices, ensuring consistency in process, communication, and service delivery across geographicallydistributed teams.- Build a culture of accountability, clarity, and collaboration, ensuring every operational department executes its responsibilities effectively and consistently.- Partner with the VP of Sales to align client onboarding, retention, and service delivery processes to support sustainable growth.- Identify and resolve systemic issues, bottlenecks, and inefficiencies across departments to improve workflow and service quality.- Implement and oversee operational rhythms ? department reviews, leadership check-ins, and performance meetings ? to ensure consistent communication and alignment.- Oversee staffing strategies, leadership development, and performance management across all operational teams.- Establish and refine standard operating procedures (SOPs), ensuring scalability, documentation, and alignment with company standards.- Monitor performance metrics, client satisfaction, service levels, and financial performance to inform strategic decisions.- Foster cross-department collaboration with Finance, HR, Maintenance, and Sales to strengthen company-wide communication and cohesion.- Serve as a trusted advisor and strategic partner to the President \u0026 CEO, contributing to company-wide initiatives, process improvement, and long-term growth strategies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Vice President of Operations","City":"Charlotte","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Bachelor?s degree in Business, Operations Management, or related field required; Master?s preferred.- Minimum 10 years of progressive leadership experience, including 5+ years overseeing multi-department operations.- Proven success in operational strategy, process improvement, and team development.- Strong analytical and organizational abilities, with exceptional attention to detail.- Superior communication and leadership skills ? able to inspire confidence and foster accountability at all levels.- Comfortable leading in a high-performance, direct-feedback culture that values results and integrity.- Proactive, self-starter, natural curiosity","Skills":"- Experience in the Community Association Management industry strongly preferred; PCAM designation ideal.- Experience leading operations across multiple office locations or distributed teams preferred.- PCAM or CMCA or AMS certifications","Industry":"Corporate Operations","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":160000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Vice President of Operations is the operational heartbeat of the organization ? ensuring that every department works in harmony to deliver a consistent, exceptional experience for clients,... residents, and team members.The Vice President of Operations is responsible for strategic and operational leadership across all Community Association Management offices in North Carolina and South Carolina. This includes ensuring consistent execution and service delivery across multiple locations and cultivating alignment across distributed teams.This leader partners closely with the VP of Sales to ensure operational readiness aligns with growth, retention, and service delivery goals. They translate strategy into execution, holding department heads accountable for measurable results while supporting their professional growth and ensuring each team lives out our brand promise.The ideal candidate is a strong, strategic operator ? capable of diagnosing complex issues, implementing scalable solutions, and sustaining accountability across multiple departmentsKey Responsibilities:- Serve as a core member of the executive leadership team, collaborating with other VPs to execute the company?s vision and strategic priorities.- Lead, coach, and develop department heads across Community Management, Association Coordination, Compliance, Resident Services, and Administration.- Oversee and optimize cross-office operations across all NC and SC offices, ensuring consistency in process, communication, and service delivery across geographicallydistributed teams.- Build a culture of accountability, clarity, and collaboration, ensuring every operational department executes its responsibilities effectively and consistently.- Partner with the VP of Sales to align client onboarding, retention, and service delivery processes to support sustainable growth.- Identify and resolve systemic issues, bottlenecks, and inefficiencies across departments to improve workflow and service quality.- Implement and oversee operational rhythms ? department reviews, leadership check-ins, and performance meetings ? to ensure consistent communication and alignment.- Oversee staffing strategies, leadership development, and performance management across all operational teams.- Establish and refine standard operating procedures (SOPs), ensuring scalability, documentation, and alignment with company standards.- Monitor performance metrics, client satisfaction, service levels, and financial performance to inform strategic decisions.- Foster cross-department collaboration with Finance, HR, Maintenance, and Sales to strengthen company-wide communication and cohesion.- Serve as a trusted advisor and strategic partner to the President & CEO, contributing to company-wide initiatives, process improvement, and long-term growth strategies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 14, 2026

Greenwood Village, CO

|

Programmer / Developer

|

Contract,Perm Possible

|

$41 - $51 (hourly estimate)

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We are seeking an experienced Developer Advocate to play a critical role in driving adoption of AI-enabled software development workflows across a large enterprise engineering organization (8,500+... developers). This role sits at the intersection of hands-on software development, developer enablement, and organizational transformation. You will serve as a trusted technical advisor, educator, and frontline enabler?helping engineering teams effectively integrate AI tools into their daily coding, testing, debugging, documentation, and review workflows.This is not a traditional external DevRel role. Instead, you will work internally to transform how software is built at scale by designing and delivering practical training, supporting real-world developer use cases, and accelerating time-to-value through hands-on guidance. You will partner closely with product, architecture, and engineering leadership, while building and nurturing a network of AI Champions to drive sustained adoption across teams.The ideal candidate brings deep, real-world software development experience, credibility with senior engineers, and a passion for teaching and coaching. Success in this role is measured by developer adoption, confidence, and tangible productivity outcomes?not presentations alone.4 days/week onsite in Greenwood Village, CO 80111$50/hour6 month contract with extensions likely and FTE conversion possibleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 02, 2026

Mountain View, CA

|

Project Manager

|

Perm

|

$190k - $250k (estimate)

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Develop actionable business strategies that deliver on short term and long-termpriorities? Translates strategy into actionable goals for performance and growth, helping toimplement organization wide goal setting, performance management and businessplanning? Includes oversight of a 24/7 operations teamThis Critical Leader and Key Member of the Global team, will understand theunderlying business processes and technologies being used within the organizationand make recommendations on how to achieve long-term scalability and reduceoperational cost while building a best in class organization focused on innovation andnew technologies. S/He will design and implement standard world class processessupported by lean process re-engineering and drive internal technology developmentto support critical operations while leveraging potential AI opportunities. The rolerequires interacting with cross functional end users and SMEs that represent all keystakeholder groups in all global organization and partnering with the process owners ineach of the product delivery areas. The leader will coordinate and facilitate all activitiesassociated with the process reengineering from end-to-end and will also provideinternal consultative transformational expertise and advice.The leader works closely with Global Operations Leadership, process owners, andexecution teams to ensure transformational work is on strategy and adequatelybreaking free of current-state fixed thinking.Essential functions include:? Responsibility for all transformation engineering initiatives and operations for theaccount.? Embodies and practices a culture of safety, customer service, compliance, and quality.? Able to lead and influence a highly matrixed team and demonstrate an owner?smentality across technical services and products.? Provide leadership and direction to cross-functional teams empowered to drive processimprovement, productivity improvement and cost reduction across multiple projectssimultaneously to attain world class quality standards.? Ability to translate tactical delivery actions into quantifiable benefits aligned withcontractual requirements.? Assist in the development and implementation of engineering transformation andexecution road maps.? Must be able to understand and deliver to Key Performance Indicators outlined in thefacility management and engineering transformation strategy roadmap? Client relationship management. Become a trusted advisor to clients. Set bar forexcellent customer service throughout the organization.? Ability to quickly assess hard services performance and recommend swift action tooperationalize strategy and road maps.? Oversight, influencing and management of Facility Management teams across theregion and coordination with engineering, operational excellence, global operations,products, and account teams.Additional Responsibilities Include:? Develop and implement strategies to ensure the smooth and efficient operation ofcritical systems and processes.? Ensure that all critical systems are properly monitored and maintained to minimizedowntime and ensure maximum uptime.? Develop and maintain relationships with key stakeholders, including vendors,customers, and internal teams.? Ensure compliance with all relevant regulations and standards, including data privacyand security regulations.? Develop and manage budgets for critical operations, ensuring that resources areallocated effectively.? Provide regular reports to senior management on the performance of critical systemsand processes.? Understand MSAs and SOWs and guide teams to comply with critical deliverables andperformance terms. Ensure conversion targets are met.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Director, Sr Engineering and Operations Center","City":"Mountain View","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor?s degree from an accredited college, or equivalent experience/combinededucation, with 15 - 20 years or more of professional experience leadingtransformational efforts? 10+ years of experience in critical operations management, with a proven track recordof success.? Must have BMS or BAS experience? Design Thinking experience? Prior experience working with a large and diverse geographic region? Knowledge of relevant regulations and standards, including data privacy and securityregulations.? Strong analytical and problem-solving skills, with the ability to identify and resolvecomplex issues.","Skills":"- Experience managing data center operations","Industry":"Project Manager","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":250000.0000,"SalaryLow":190000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

What this job involves - This role is a key leader in the Global Client Operationsorganization, and a key contributor in the advancement of our client team, clientsupport services, Centers of... Excellence, IFM, Engineering, and all criticalstakeholders. S/He will work with key leaders in the organization to drive operationalexcellence, innovation, continuous improvement, and customer satisfaction with a laserfocus on driving agility, speed to market, and 100% uptime in critical operations.This position:? Provides leadership, strategy, and vision necessary to ensure that we effectively growthe organization, develop scale, and ensure financial strength and operating efficiency? Develop actionable business strategies that deliver on short term and long-termpriorities? Translates strategy into actionable goals for performance and growth, helping toimplement organization wide goal setting, performance management and businessplanning? Includes oversight of a 24/7 operations teamThis Critical Leader and Key Member of the Global team, will understand theunderlying business processes and technologies being used within the organizationand make recommendations on how to achieve long-term scalability and reduceoperational cost while building a best in class organization focused on innovation andnew technologies. S/He will design and implement standard world class processessupported by lean process re-engineering and drive internal technology developmentto support critical operations while leveraging potential AI opportunities. The rolerequires interacting with cross functional end users and SMEs that represent all keystakeholder groups in all global organization and partnering with the process owners ineach of the product delivery areas. The leader will coordinate and facilitate all activitiesassociated with the process reengineering from end-to-end and will also provideinternal consultative transformational expertise and advice.The leader works closely with Global Operations Leadership, process owners, andexecution teams to ensure transformational work is on strategy and adequatelybreaking free of current-state fixed thinking.Essential functions include:? Responsibility for all transformation engineering initiatives and operations for theaccount.? Embodies and practices a culture of safety, customer service, compliance, and quality.? Able to lead and influence a highly matrixed team and demonstrate an owner?smentality across technical services and products.? Provide leadership and direction to cross-functional teams empowered to drive processimprovement, productivity improvement and cost reduction across multiple projectssimultaneously to attain world class quality standards.? Ability to translate tactical delivery actions into quantifiable benefits aligned withcontractual requirements.? Assist in the development and implementation of engineering transformation andexecution road maps.? Must be able to understand and deliver to Key Performance Indicators outlined in thefacility management and engineering transformation strategy roadmap? Client relationship management. Become a trusted advisor to clients. Set bar forexcellent customer service throughout the organization.? Ability to quickly assess hard services performance and recommend swift action tooperationalize strategy and road maps.? Oversight, influencing and management of Facility Management teams across theregion and coordination with engineering, operational excellence, global operations,products, and account teams.Additional Responsibilities Include:? Develop and implement strategies to ensure the smooth and efficient operation ofcritical systems and processes.? Ensure that all critical systems are properly monitored and maintained to minimizedowntime and ensure maximum uptime.? Develop and maintain relationships with key stakeholders, including vendors,customers, and internal teams.? Ensure compliance with all relevant regulations and standards, including data privacyand security regulations.? Develop and manage budgets for critical operations, ensuring that resources areallocated effectively.? Provide regular reports to senior management on the performance of critical systemsand processes.? Understand MSAs and SOWs and guide teams to comply with critical deliverables andperformance terms. Ensure conversion targets are met.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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