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Feb 25, 2026

Orlando, FL

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Collections

|

Perm

|

$30 - $39 (hourly estimate)

{"JobID":499481,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-81.37,"Longitude":28.5,"Distance":null},"State":"Florida","Zip":"32806","ReferenceID":"HOR-c22a3f16-e3ad-4242-86ca-552a2f00d480","PostedDate":"\/Date(1772048626000)\/","Description":"Position Summary Responsible for the facilitation of training for Patient Access Center?s schedulers and referral agents. This includes new hire onboarding, core skills, customer experience, call flow, technologies, and standardized workflows for multiple service lines. Evaluates the needs and current practices and creates and delivers a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. Essential Functions ? Facilitates New Team Member Training program, onboarding, continuous education, and additional training initiatives, as assigned. ? Confident public speaker and a devoted educator who is up-to-date on the latest tools and resources needed to improve employee training and performance. ? Continuously monitors Patient Access Center call flow, core skills, and workflows to ensure accurate patient registration, appointment scheduling, and call handling in alignment with established quality assurance expectations. ? Demonstrates proficiency with core applications and workflows, providing subject matter expertise. ? Proactively seeks to gain knowledge in all areas of patient access to include workflows and standard operating procedures in all service lines supported by the Access Center. ? Actively participates in access center departmental meetings to promote open, consistent communications for continuous performance improvement, collaborating with department leaders to identify and assess organizational, departmental, and individual training needs. ? Analyzes workflows and processes, identifies knowledge needs, and collaborates with direct leadership and stakeholders to establish a vision for creating, updating, and managing instructional content. ? Develops instructional materials, computer tutorials, reference materials, and visual aids for meeting specific access center training program objectives. ? Consistently reviews training materials and instructional content to ensure that materials are current and in alignment with organizational and departmental goals and initiatives. ? Reviews, resolves, and documents any training, trainee performance and behavior or workflow issues encountered in a timely and efficient manner and communicates issues with direct leadership and corresponding stakeholders. ? Assists and supports the implementation of process improvements, both intradepartmental and interdepartmental. Promotes efficiency, identifying opportunities to streamline processes and workflows, when applicable. ? Responds positively to change and acts as an ambassador in support of organizational and departmental goals and initiatives. ? Maintain records of training activities and team member progress. ? Supports Contact Center leadership by providing trainee feedback during assigned training. ? Exhibits compassion, empathy, patience, and understanding in alignment with the Way. ? Demonstrates effective and efficient use of department and organizational resources. ? Maintains reasonably regular, punctual attendance consistent with policies, the ADA, FMLA and other federal, state, and local standards. ? Maintains compliance with all policies and procedures.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Contact Center Trainer","City":"Orlando","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ years of experience as a corporate trainer with Contact Center (Call center environment) Experience working with EMR - EPIC 1+ year of healthcare experience","Skills":"Bachelors Degree Experience building curriculum or Instructional Design background EPIC- Scheduling- cadence and registrar","Industry":"Collections","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":39.0000,"SalaryLow":30.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Position Summary Responsible for the facilitation of training for Patient Access Center?s schedulers and referral agents. This includes new hire onboarding, core skills, customer experience, call... flow, technologies, and standardized workflows for multiple service lines. Evaluates the needs and current practices and creates and delivers a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. Essential Functions ? Facilitates New Team Member Training program, onboarding, continuous education, and additional training initiatives, as assigned. ? Confident public speaker and a devoted educator who is up-to-date on the latest tools and resources needed to improve employee training and performance. ? Continuously monitors Patient Access Center call flow, core skills, and workflows to ensure accurate patient registration, appointment scheduling, and call handling in alignment with established quality assurance expectations. ? Demonstrates proficiency with core applications and workflows, providing subject matter expertise. ? Proactively seeks to gain knowledge in all areas of patient access to include workflows and standard operating procedures in all service lines supported by the Access Center. ? Actively participates in access center departmental meetings to promote open, consistent communications for continuous performance improvement, collaborating with department leaders to identify and assess organizational, departmental, and individual training needs. ? Analyzes workflows and processes, identifies knowledge needs, and collaborates with direct leadership and stakeholders to establish a vision for creating, updating, and managing instructional content. ? Develops instructional materials, computer tutorials, reference materials, and visual aids for meeting specific access center training program objectives. ? Consistently reviews training materials and instructional content to ensure that materials are current and in alignment with organizational and departmental goals and initiatives. ? Reviews, resolves, and documents any training, trainee performance and behavior or workflow issues encountered in a timely and efficient manner and communicates issues with direct leadership and corresponding stakeholders. ? Assists and supports the implementation of process improvements, both intradepartmental and interdepartmental. Promotes efficiency, identifying opportunities to streamline processes and workflows, when applicable. ? Responds positively to change and acts as an ambassador in support of organizational and departmental goals and initiatives. ? Maintain records of training activities and team member progress. ? Supports Contact Center leadership by providing trainee feedback during assigned training. ? Exhibits compassion, empathy, patience, and understanding in alignment with the Way. ? Demonstrates effective and efficient use of department and organizational resources. ? Maintains reasonably regular, punctual attendance consistent with policies, the ADA, FMLA and other federal, state, and local standards. ? Maintains compliance with all policies and procedures.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 27, 2026

Woodbridge, ON

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Electrical Engineering

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Contract

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$38 - $47 (hourly estimate)

{"JobID":500370,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"L4L 8","ReferenceID":"TOR-4d3e72d7-45fb-4dd6-a0dd-179d2b24bd8d","PostedDate":"\/Date(1772161030000)\/","Description":"?This is an operations engineering role intended to assist and supplement the existing operational engineers and management team. ?Demonstrate a proactive desire and capability to learn, grow, and develop new skills.?Promote a culture of safety, security, and compliance in all aspects of data center operations.?Collaborate with design, construction and commissioning teams to properly test and validate the installation, operation, and performance of electrical systems.?Understand the design, functionality, and operational requirements of the data centers.?Support 24x7x365 on-site data center operations and electrical infrastructure.?Serve as a technical authority for on-site operations related to large-scale, mission-critical electrical systems - including design and functionality.?Lead the establishment of operational procedures, ensuring highly redundant electrical operations are maintained?Manage electrical infrastructure across the data center campus, ranging from a single large-capacity facility to multiple smaller sites.Job Tasks: ?Reviews and approves MSOW for third-party contractors, sub-contractors, vendors, and service providers on site. ?Perform analysis of monitoring of the performance of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center with supervision ?Safely leads emergency monitoring and response to various abnormal conditions with supervision, utilizing emergency operating procedures (EOPs). ?Authors, reviews and approves operational procedures (SOP, MOP, EOP) for planned and corrective work?Provides after-hours and on-call engineering escalation support including attending to site if incidents cannot be resolved remotely. Escalation responsibilities are 24/7/365 as coordinated with operations management. ?Ensure all safety procedures are adhered to while performing work and comply with all physical security procedures and policies ?Take daily operational readings of all electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) ?Provide oversight and execution of operational procedures including but not limited to oEnergize a cabinet in a Colo oUninterruptible Power Supply (UPS) preventative maintenance quarterly and annually oSystem control panel preventative maintenance oBattery preventative maintenance oSwitchgear, transformer, and service board maintenanceoRemote Power Panel (RPP) shutdown of 1 source. Critical Load is still supplied through one source (?N?). oPDU shutdown for power meter replacement. oPower Interruption Testing (PIT) oMaster controller shutdown or replacement.?Expert understanding of the Provincial Electrical Code and lock out tag out standards. ?Demonstrated experience utilizing CSA Z462 in operational safety management.?Review and interpret protective coordination and incident energy studies. ?Oversee the maintenance and operation of fire alarm and life safety systems. ?Lead the troubleshooting, repair and replacement of instrument sensors and calibration. ?Experience with building and power management systems (BAS, EPMS)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Critical Environment Electrical Engineer","City":"Woodbridge","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ year(s) work experience post-graduation in technical fields (e.g. automotive, electrical, controls, data center) - 1-3+ years of critical environment experience.- 1+ years? experience with power systems in a critical industry (e.g. 3 phase/single phase transformers, low voltage switchgear, uninterruptible power supplies (UPS\u0027s), arc-flash studies, breakers etc.).- 2+ years? experience designing, testing, or implementing electrical systems in a data center, industrial, or mission-critical environment- Building Systems Experience ie:Electrical Power DistributionSubstationUPSGeneratorsUtility- Resource(s) will be working Monday through Friday, core business hours between 8 AM and 5 PM as 100% onsite. oAble to work a flexible work schedule which could include 12-hour shifts, rotating shifts, 3-, 4-, or 5-day work weeks. Provides escalation support services as required by the business 24/7/365 as coordinated by operations management. Must be able to go to the site to support incidents while on call.","Skills":"P.Eng. license in Ontario (preferable)","Industry":"Electrical Engineering","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":47.0000,"SalaryLow":37.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

?This is an operations engineering role intended to assist and supplement the existing operational engineers and management team. ?Demonstrate a proactive desire and capability to learn, grow, and... develop new skills.?Promote a culture of safety, security, and compliance in all aspects of data center operations.?Collaborate with design, construction and commissioning teams to properly test and validate the installation, operation, and performance of electrical systems.?Understand the design, functionality, and operational requirements of the data centers.?Support 24x7x365 on-site data center operations and electrical infrastructure.?Serve as a technical authority for on-site operations related to large-scale, mission-critical electrical systems - including design and functionality.?Lead the establishment of operational procedures, ensuring highly redundant electrical operations are maintained?Manage electrical infrastructure across the data center campus, ranging from a single large-capacity facility to multiple smaller sites.Job Tasks: ?Reviews and approves MSOW for third-party contractors, sub-contractors, vendors, and service providers on site. ?Perform analysis of monitoring of the performance of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center with supervision ?Safely leads emergency monitoring and response to various abnormal conditions with supervision, utilizing emergency operating procedures (EOPs). ?Authors, reviews and approves operational procedures (SOP, MOP, EOP) for planned and corrective work?Provides after-hours and on-call engineering escalation support including attending to site if incidents cannot be resolved remotely. Escalation responsibilities are 24/7/365 as coordinated with operations management. ?Ensure all safety procedures are adhered to while performing work and comply with all physical security procedures and policies ?Take daily operational readings of all electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) ?Provide oversight and execution of operational procedures including but not limited to oEnergize a cabinet in a Colo oUninterruptible Power Supply (UPS) preventative maintenance quarterly and annually oSystem control panel preventative maintenance oBattery preventative maintenance oSwitchgear, transformer, and service board maintenanceoRemote Power Panel (RPP) shutdown of 1 source. Critical Load is still supplied through one source (?N?). oPDU shutdown for power meter replacement. oPower Interruption Testing (PIT) oMaster controller shutdown or replacement.?Expert understanding of the Provincial Electrical Code and lock out tag out standards. ?Demonstrated experience utilizing CSA Z462 in operational safety management.?Review and interpret protective coordination and incident energy studies. ?Oversee the maintenance and operation of fire alarm and life safety systems. ?Lead the troubleshooting, repair and replacement of instrument sensors and calibration. ?Experience with building and power management systems (BAS, EPMS)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 04, 2026

Ashburn, VA

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Engineering (Non IT)

|

Perm

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$49 - $77 (hourly estimate)

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Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. ? Performs preventative and predictive maintenance service activities to ensure optimal performance of system. ? Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues related to the BAS Control system operation. ? Understanding complex control systems including diagnosing and troubleshooting networking and integration. ? Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. ? Performs and executes assigned work efficiently and professionally. ? Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. ? Trains the customer in control systems operations including obtaining customer training form, providing training certificates. ? Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. ? Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. ? Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. ? Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company\u0027s product lines. Completes certifications as required by the company. ? Ability to load and update software on network controllers, field controllers, computers and servers. ? Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Specialist (Controls) - VA","City":"Ashburn","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Five to seven years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. ? Requires extensive knowledge of a variety of electronic or digital controls systems. Automated Logic controls knowledge is a must.? Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. ? Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. ? Motivated and professional - show up on time, willing to work OT if needed? Valid Driver?s license with a clean record.","Skills":"Vocational School four-year program graduate or an Associate?s degree in electronics, mechanical systems, computer technology, air conditioning or similar field.","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":76.9200,"SalaryLow":48.6500,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems... have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. ? Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. ? Performs preventative and predictive maintenance service activities to ensure optimal performance of system. ? Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues related to the BAS Control system operation. ? Understanding complex control systems including diagnosing and troubleshooting networking and integration. ? Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. ? Performs and executes assigned work efficiently and professionally. ? Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. ? Trains the customer in control systems operations including obtaining customer training form, providing training certificates. ? Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. ? Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. ? Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. ? Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. ? Ability to load and update software on network controllers, field controllers, computers and servers. ? Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 30, 2026

Washington, DC

|

Service Delivery Exec

|

Perm

|

$120k - $160k (estimate)

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Lead, coach, and mentor IT Service Delivery teams, specifically IT Specialists in the AMERS region.? Assist in setting \u0026 supporting the direction and culture of the Service Delivery team. manage performance expectations and conduct regular one-on-ones and coaching sessions.? Oversee onboarding/offboarding, training, and professional development for IT staff.? Act as the escalation point for major incidents and sensitive issues, ensuring effective resolution and communication.? Foster a collaborative environment, working with multinational teams across time zones. Service Delivery \u0026 Operational Excellence ? Maintain high-performing service support functions (tier 1, tier 2, VIP support) across offices.? Own and manage Incident, Request, and Escalation processes, ensuring SLAs and KPIs are met across the Service Delivery team.? Drive operational excellence in incident, problem, and request management, following ITIL-based processes.? Monitor dashboards and service tickets to ensure timely and quality resolution.? Lead service review meetings, focusing on performance, service improvements, and quality assurance.? Champion service and support in projects, minimizing service impact and ensuring alignment with business needs.? Coordinate ITSM presence for on-site events and manage IT Health Check programs.? Assist in establishing standards (and adherence) on how Tier 2 Service Delivery operates regardless of location? Ensure a Tier 2 Office IT readiness program exists, effective, is adhered to and is reviewed as part of continuous improvement. Goal being an excellent end-user experience across our offices. Technical Oversight \u0026 Continuous Improvement ? Oversee the deployment, maintenance, and security of hardware and software (Windows, Mac, mobile, virtual environments).? Ensure patching, anti-virus, and backup processes are conducted promptly and effectively.? Ability to oversee and support zero-touch device deployment strategies using Microsoft Intune, ensuring standardized, secure, and scalable laptop provisioning across the organization.? Develop and maintain knowledge articles, drive knowledge sharing, and support quality assurance initiatives.? Analyze and recommend system and process improvements, leveraging ITIL, Six Sigma, or LEAN methodologies.? Work with internal and third-party teams to protect and improve IT services.? Manage Entra ID (Active Directory) and user settings as needed. Stakeholder Engagement \u0026 Communication ? Act as an ambassador for IT, building relationships with other departments and ensuring effective communication on IT matters.? Provide excellent customer service, especially to executive-level clients and VIPs.? Arrange and support meeting room technology, ensuring high availability and user training.? Coordinate project actions with IT leadership, vendors, and clients. Salary: 120-160kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Service Delivery Supervisor","City":"Washington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5-10 years of IT experience, with progressive responsibility in service delivery, support, and management roles.? Strong knowledge of ITIL processes and experience with process improvement methodologies (ITIL CSI, Six Sigma, LEAN).? Proven leadership and people management skills, including experience leading virtual or multinational teams.? Advanced technical expertise in Windows, Mac, networking, security, and enterprise software (e.g., Microsoft Office 365).? Ability to work under pressure, manage competing priorities, and meet deadlines.Willingness to travel (up to 25%) and support flexible work hours as needed.","Skills":"? ITILv3 or ITIL 4 Foundation, CompTIA A+, Security+, management training. Preferred Attributes ? Experience with ServiceNow or similar ITSM platforms.","Industry":"Service Delivery Exec","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":160000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The IT Service Delivery Supervisor is a critical leadership role within the IT organization, responsible for overseeing the delivery of high-quality IT services and support to end users across... multiple locations. This position manages service support and delivery processes, leads a team of IT professionals, and acts as a key liaison between IT and business stakeholders. The role requires strong leadership, advanced technical skills, and a passion for service improvement, with a focus on operational excellence, customer satisfaction, and continuous process enhancement. This is a hybrid position based out of our Washington, DC office.Key Responsibilities: Service Leadership & Team Management ? Lead, coach, and mentor IT Service Delivery teams, specifically IT Specialists in the AMERS region.? Assist in setting & supporting the direction and culture of the Service Delivery team. manage performance expectations and conduct regular one-on-ones and coaching sessions.? Oversee onboarding/offboarding, training, and professional development for IT staff.? Act as the escalation point for major incidents and sensitive issues, ensuring effective resolution and communication.? Foster a collaborative environment, working with multinational teams across time zones. Service Delivery & Operational Excellence ? Maintain high-performing service support functions (tier 1, tier 2, VIP support) across offices.? Own and manage Incident, Request, and Escalation processes, ensuring SLAs and KPIs are met across the Service Delivery team.? Drive operational excellence in incident, problem, and request management, following ITIL-based processes.? Monitor dashboards and service tickets to ensure timely and quality resolution.? Lead service review meetings, focusing on performance, service improvements, and quality assurance.? Champion service and support in projects, minimizing service impact and ensuring alignment with business needs.? Coordinate ITSM presence for on-site events and manage IT Health Check programs.? Assist in establishing standards (and adherence) on how Tier 2 Service Delivery operates regardless of location? Ensure a Tier 2 Office IT readiness program exists, effective, is adhered to and is reviewed as part of continuous improvement. Goal being an excellent end-user experience across our offices. Technical Oversight & Continuous Improvement ? Oversee the deployment, maintenance, and security of hardware and software (Windows, Mac, mobile, virtual environments).? Ensure patching, anti-virus, and backup processes are conducted promptly and effectively.? Ability to oversee and support zero-touch device deployment strategies using Microsoft Intune, ensuring standardized, secure, and scalable laptop provisioning across the organization.? Develop and maintain knowledge articles, drive knowledge sharing, and support quality assurance initiatives.? Analyze and recommend system and process improvements, leveraging ITIL, Six Sigma, or LEAN methodologies.? Work with internal and third-party teams to protect and improve IT services.? Manage Entra ID (Active Directory) and user settings as needed. Stakeholder Engagement & Communication ? Act as an ambassador for IT, building relationships with other departments and ensuring effective communication on IT matters.? Provide excellent customer service, especially to executive-level clients and VIPs.? Arrange and support meeting room technology, ensuring high availability and user training.? Coordinate project actions with IT leadership, vendors, and clients. Salary: 120-160kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 30, 2026

Cumru, PA

|

Claims/Denials

|

Contract-to-perm

|

$20 - $25 (hourly estimate)

{"JobID":512731,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-75.92,"Longitude":40.33,"Distance":null},"State":"Pennsylvania","Zip":"19607","ReferenceID":"PHL-7c08cc1f-9cee-40b0-b589-5294c3c19b4c","PostedDate":"\/Date(1774900124000)\/","Description":"This position is a critical role on the Shared Services team, providing care and resources for our associates? health and wellbeing while supporting business continuity. The Leave and Accommodations Case Specialist provides expert and empathetic guidance to our associates related to their leave of absence and/ or workplace accommodation needs. This position will help the associates navigate through Leave of Absence and Job Accommodation process. You will manage leaves and disability accommodations in accordance with applicable laws and local regulations, including FMLA, ADA, state and local guidance. This role is responsible for leading the interactive process under the ADA or other applicable disability-related guidance, and making recommendations to HR and Operations Leaders regarding accommodations (leave and on-the-job). The Leave and Accommodations Case Specialist will serve as the subject matter expert for FMLA, ADA and all other state, local and company leaves of absence (LOAs). The Case Specialist creates a seamless customer experience by building rapport with the associate and maintaining knowledge of the associate\u0027s case throughout leave or accommodation journey. Qualified individuals will have at least 2 years of prior experience managing complex leaves of absence and/or workplace accommodations. Optimal candidates will demonstrate strong communication, documentation, organization, and problem-solving skills, and an ability to hold information in confidence.Major Responsibilities:?Lead the ADA leave and on-the-job interactive process using strong problem solving and creative thinking skills; analyze essential job functions as compared to restrictions; develop recommendations for HR and operators regarding leave and on-the-job accommodations; consult with Risk Management (workers comp), Labor and Legal as necessary?Resolve issues escalated from leave vendor on associate requests for leaves;, discuss with HR and Operations (as appropriate), and make recommendations regarding grant/denial of ADA leave requests?Serve as subject matter experts to associates and managers regarding the LOA process, ADA job accommodations?Lead ADA reassignments/vacant position search process with HR and Staffing team?Thoroughly document all cases in appropriate systems accurately and timely.?Other projects as assigned by the ManagerWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"LOA Case Specialist","City":"Cumru","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor\u0027s degree plus equivalent relevant work experience required?2+ years of experience managing various leave programs and end-to-end interactive processing of ADA job accommodations?Strong working knowledge of ADA/ADAAA, FMLA, USERRA and similar state and local laws","Skills":"?Experience supporting multi-state leave or accommodation processed?Proficiency in Word, Excel and Access?Experience with HRIS ?Certified Leave Management Specialist (CLMS) or equivalent leave-related professional certification","Industry":"Claims/Denials","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This position is a critical role on the Shared Services team, providing care and resources for our associates? health and wellbeing while supporting business continuity. The Leave and Accommodations... Case Specialist provides expert and empathetic guidance to our associates related to their leave of absence and/ or workplace accommodation needs. This position will help the associates navigate through Leave of Absence and Job Accommodation process. You will manage leaves and disability accommodations in accordance with applicable laws and local regulations, including FMLA, ADA, state and local guidance. This role is responsible for leading the interactive process under the ADA or other applicable disability-related guidance, and making recommendations to HR and Operations Leaders regarding accommodations (leave and on-the-job). The Leave and Accommodations Case Specialist will serve as the subject matter expert for FMLA, ADA and all other state, local and company leaves of absence (LOAs). The Case Specialist creates a seamless customer experience by building rapport with the associate and maintaining knowledge of the associate's case throughout leave or accommodation journey. Qualified individuals will have at least 2 years of prior experience managing complex leaves of absence and/or workplace accommodations. Optimal candidates will demonstrate strong communication, documentation, organization, and problem-solving skills, and an ability to hold information in confidence.Major Responsibilities:?Lead the ADA leave and on-the-job interactive process using strong problem solving and creative thinking skills; analyze essential job functions as compared to restrictions; develop recommendations for HR and operators regarding leave and on-the-job accommodations; consult with Risk Management (workers comp), Labor and Legal as necessary?Resolve issues escalated from leave vendor on associate requests for leaves;, discuss with HR and Operations (as appropriate), and make recommendations regarding grant/denial of ADA leave requests?Serve as subject matter experts to associates and managers regarding the LOA process, ADA job accommodations?Lead ADA reassignments/vacant position search process with HR and Staffing team?Thoroughly document all cases in appropriate systems accurately and timely.?Other projects as assigned by the ManagerWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 31, 2026

Jacksboro, TN

|

Training

|

Perm

|

$75k - $80k (estimate)

{"JobID":513373,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-84.19,"Longitude":36.33,"Distance":null},"State":"Tennessee","Zip":"37757","ReferenceID":"DGO-6e499ccf-3e27-49c5-853d-964522d3f408","PostedDate":"\/Date(1774990376000)\/","Description":"The Regional Safety Lead is a hands-on leader responsible for elevating driver performance and safety across the assigned region. This role is dedicated to coaching, mentoring, and developing drivers through consistent, high-quality training and day-to-day support. The Regional Safety Lead partners with Driver Supervisors and Managers to proactively identify and address safety risks, foster a culture of continuous improvement, and ensure all drivers are equipped with the knowledge and skills to operate safely and efficiently. The goal is to enhance team member experience, reduce accidents and injuries, and increase driver retention through robust training, risk avoidance strategies, and ongoing professional development.Essential Job Functions Deliver comprehensive safety training and ongoing coaching for all drivers in the assigned region, focusing on risk avoidance, safe driving practices, and regulatory compliance. Mentor and support drivers through regular ride-along, road observations, and one-on-one feedback sessions, providing guidance on best practices and areas for improvement. Collaborate closely with Driver Supervisors and Managers to identify training needs, develop individualized development plans, and ensure timely, accurate reporting. Lead the development and implementation of action plans that address safety risks and promote a proactive safety culture. Conduct thorough accident investigations, complete accident files, and perform LYTX reviews to identify root causes and coach drivers on corrective actions. Audit hours of service and driver files (MVRs, Health Cards, DOT medical requirements, etc.) to ensure compliance and identify opportunities for additional training or support. Support new employee orientation and onboarding, ensuring all new drivers receive foundational safety training and mentorship. Partner with recruiting and management to coordinate training schedules and maintain accurate training documentation. Serve as a resource for drivers and site teams, providing day-to-day support, answering safety-related questions, and offering guidance on challenging situations. Promote continuous learning by sharing best practices, facilitating safety meetings, and encouraging open communication about safety concerns. Maintain and verify accurate records on Company, FMCSA, and DOT requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Regional Safety Specialist","City":"Jacksboro","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years of safety and compliance experience within the transportation industry. - Previous experience in FMCSA/ELDT requirements. - Strong communication skills, both written and verbal.-Experience leading large teams (this will handle 180 team members)","Skills":"-CDL Driving exp-wide load knowledge","Industry":"Training","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":80000.0000,"SalaryLow":75000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Regional Safety Lead is a hands-on leader responsible for elevating driver performance and safety across the assigned region. This role is dedicated to coaching, mentoring, and developing drivers... through consistent, high-quality training and day-to-day support. The Regional Safety Lead partners with Driver Supervisors and Managers to proactively identify and address safety risks, foster a culture of continuous improvement, and ensure all drivers are equipped with the knowledge and skills to operate safely and efficiently. The goal is to enhance team member experience, reduce accidents and injuries, and increase driver retention through robust training, risk avoidance strategies, and ongoing professional development.Essential Job Functions Deliver comprehensive safety training and ongoing coaching for all drivers in the assigned region, focusing on risk avoidance, safe driving practices, and regulatory compliance. Mentor and support drivers through regular ride-along, road observations, and one-on-one feedback sessions, providing guidance on best practices and areas for improvement. Collaborate closely with Driver Supervisors and Managers to identify training needs, develop individualized development plans, and ensure timely, accurate reporting. Lead the development and implementation of action plans that address safety risks and promote a proactive safety culture. Conduct thorough accident investigations, complete accident files, and perform LYTX reviews to identify root causes and coach drivers on corrective actions. Audit hours of service and driver files (MVRs, Health Cards, DOT medical requirements, etc.) to ensure compliance and identify opportunities for additional training or support. Support new employee orientation and onboarding, ensuring all new drivers receive foundational safety training and mentorship. Partner with recruiting and management to coordinate training schedules and maintain accurate training documentation. Serve as a resource for drivers and site teams, providing day-to-day support, answering safety-related questions, and offering guidance on challenging situations. Promote continuous learning by sharing best practices, facilitating safety meetings, and encouraging open communication about safety concerns. Maintain and verify accurate records on Company, FMCSA, and DOT requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 02, 2023

Davidson, NC

|

Desktop Support

|

Contract

|

$29 - $36 (hourly estimate)

{"JobID":268183,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.834,"Longitude":35.4979090909091,"Distance":null},"State":"North Carolina","Zip":"28036","ReferenceID":"CLT-72695286-5378-4bac-ace5-5fc8f43dbced","PostedDate":"\/Date(1677766564000)\/","Description":"This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function printers, scanners.*Provides efficient day-to-day operational support for all Desktop/Laptop and all End-User Devices throughout the company.*Provides 7x24 support for all PC/Mobility/End-Use Devices, including off-hours support for critical issues.*Ensures internal and external customer satisfaction at all times. *Identifies and implements improvements to enhance customer satisfaction on a continual basis.*Develops and performs hands-on troubleshooting and repair procedures for hardware, software, and related End-User devices and peripherals as needed.*Performs software installations on all desktops/laptops, and End-User devices.*Performs software distribution tasks as required.*Update firmware on laptops, smart phones and MFPs.*Configure and active smartphones and tablets*Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes.*Adheres to all standards for desktop\\laptop and end-user devices and software platforms utilized on the MSC Network.*Adheres to all defined standards for naming, documentation, and security with regards to our distributed systems, network, and other related systems.*Contributes to PC Support related documentation as required.*Performs appropriate change control procedures with regards to all PC Support systems.*Participates in the process for purchasing, evaluating, and tracking of PC hardware, software, and other End-User Devices and peripherals.*Works closely with the IS Service Desk to ensure the team is ready to offer second and third level technical support. *Consults with MSC departments, associates, and business partners to ensure understanding of the PC Support Groups business impact on each.*Maintains leading-edge knowledge of PC, Android/iOS mobile devices, End-User devices and peripherals related technologies and their potential applications to MSC\u0027s business strategy to ensure we make the right decisions through time to maximize MSC\u0027s systems investment.*Ensures the confidentiality of sensitive information. *Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC\u0027s vision and unity of purpose.Participation in special projects and performs additional duties as requiredWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"PC Support 1","City":"Davidson","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Minimum of 1-2 years experience in a tier 1 technical support position providing break/fix and desktop support services required.Solid understanding of Active Directory and Group Policies.Working knowledge of building and maintaining corporate desktop/laptop images preferred.Working knowledge of McAfee ePolicy Orchestrator or similar product is a plus.Working knowledge of Android, IOS configuration in regards to email.Working knowledge of VMware virtualization is a plus.Solid understanding of VPN, dual factor authentication, remote access, wireless routers, mobile devices and firewalls is a plusUnderstanding of Internet technologies, including encryption, SSL, Browsers, firewalls, and proxiesHands-on experience supporting Windows 10, Microsoft office 2016 suiteExperience with Software Distribution Tools such as Big Fix or SCCM is desirable.Working knowledge of TCP/IP, DNS, WINS, DHCP, SMTP and Windows networking fundamentals.Must have the ability to engage and work effectively with vendor resources and internal resources.Must have excellent customer service skills related to providing desktop support.Strong verbal and written communication and documentation skillsWell organized and an ability to resolve issues in a timely manner","Skills":"Certifications such as A+, Network + and ITIL are preferred","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":35.7500,"SalaryLow":28.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function printers, scanners.*Provides efficient day-to-day... operational support for all Desktop/Laptop and all End-User Devices throughout the company.*Provides 7x24 support for all PC/Mobility/End-Use Devices, including off-hours support for critical issues.*Ensures internal and external customer satisfaction at all times. *Identifies and implements improvements to enhance customer satisfaction on a continual basis.*Develops and performs hands-on troubleshooting and repair procedures for hardware, software, and related End-User devices and peripherals as needed.*Performs software installations on all desktops/laptops, and End-User devices.*Performs software distribution tasks as required.*Update firmware on laptops, smart phones and MFPs.*Configure and active smartphones and tablets*Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes.*Adheres to all standards for desktop\laptop and end-user devices and software platforms utilized on the MSC Network.*Adheres to all defined standards for naming, documentation, and security with regards to our distributed systems, network, and other related systems.*Contributes to PC Support related documentation as required.*Performs appropriate change control procedures with regards to all PC Support systems.*Participates in the process for purchasing, evaluating, and tracking of PC hardware, software, and other End-User Devices and peripherals.*Works closely with the IS Service Desk to ensure the team is ready to offer second and third level technical support. *Consults with MSC departments, associates, and business partners to ensure understanding of the PC Support Groups business impact on each.*Maintains leading-edge knowledge of PC, Android/iOS mobile devices, End-User devices and peripherals related technologies and their potential applications to MSC's business strategy to ensure we make the right decisions through time to maximize MSC's systems investment.*Ensures the confidentiality of sensitive information. *Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.Participation in special projects and performs additional duties as requiredWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jan 09, 2026

San Ramon, CA

|

Business Analysis

|

Contract

|

$18 - $23 (hourly estimate)

{"JobID":480708,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.99,"Longitude":37.78,"Distance":null},"State":"California","Zip":"94583","ReferenceID":"SFR-b442a195-e446-4615-8c71-860c804a6d71","PostedDate":"\/Date(1767927496000)\/","Description":"As our client partners to promote renewable energy sources with homeowners who are going solar or using electric cars, customers need to submit an application to our client for the energy they are creating to be stored to the electric grid. Our team is responsible for the processing of these applications for home and small business owners. On a day to day they will be responsible for performing all/some of the below tasks, which is dependent on the project scope and role assigned:Application Review ?Sending out invoices to customers?Processing applications: reviewing application, building permits and other equipment documentation, ensuring applications are accurate, detecting issues and correctly submitting defects or passing along to engineering review if applications are accurate. ?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. ?Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forward?Help develop documentation such as job aides, process flow charts, etc. Engineering Review?Work with Distribution Planning to determine how solar installations affect the client?s network, including follow-ups with installers based on the feedback provided by the Distribution Engineers ?Use mapping and reporting tools to determine if the Transformer is sufficient to support the solar capacity being installed?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Meter/Variance Review?Work with Metering Engineers, including follow-ups with installers based on the feedback provided by the Engineers?Reviews solar installation plans and check the interconnection method shown by the technical diagrams?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Field Metering Review?Facilitate coordination of onsite inspections and meter related work such as change outs and meter installation between installer and internal contacts?Submit request for the Field Verification?Communication with internal partners regarding onsite inspection findings to update the customer record in SAP and provide follow-ups to installer as needed?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Administrative I - NEM","City":"San Ramon","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?6 mo. -5 years of administrative, document processing or review experience?Completed Bachelor?s degree in IT, Business Management, Engineering, similar?Technical proficiency, exposure to a management system or software life salesforce, smartsheets, customer systems, etc. ?Strong attention to detail?Good communication, both verbal and written?Team player?Analytic skills ?Problem solving skills","Skills":"?Past PG\u0026E experience?SAP experience","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.5000,"SalaryLow":18.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As our client partners to promote renewable energy sources with homeowners who are going solar or using electric cars, customers need to submit an application to our client for the energy they are... creating to be stored to the electric grid. Our team is responsible for the processing of these applications for home and small business owners. On a day to day they will be responsible for performing all/some of the below tasks, which is dependent on the project scope and role assigned:Application Review ?Sending out invoices to customers?Processing applications: reviewing application, building permits and other equipment documentation, ensuring applications are accurate, detecting issues and correctly submitting defects or passing along to engineering review if applications are accurate. ?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. ?Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forward?Help develop documentation such as job aides, process flow charts, etc. Engineering Review?Work with Distribution Planning to determine how solar installations affect the client?s network, including follow-ups with installers based on the feedback provided by the Distribution Engineers ?Use mapping and reporting tools to determine if the Transformer is sufficient to support the solar capacity being installed?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Meter/Variance Review?Work with Metering Engineers, including follow-ups with installers based on the feedback provided by the Engineers?Reviews solar installation plans and check the interconnection method shown by the technical diagrams?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Field Metering Review?Facilitate coordination of onsite inspections and meter related work such as change outs and meter installation between installer and internal contacts?Submit request for the Field Verification?Communication with internal partners regarding onsite inspection findings to update the customer record in SAP and provide follow-ups to installer as needed?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 16, 2026

Glendale, CA

|

Programmer / Developer

|

Contract

|

$57 - $71 (hourly estimate)

{"JobID":520043,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-118.29,"Longitude":34.17,"Distance":null},"State":"California","Zip":"91201","ReferenceID":"LAX-51b1b05a-da4e-45bf-b02d-0db79f397e5b","PostedDate":"\/Date(1776379815000)\/","Description":"An entertainment client based in Burbank is seeking a Sr. BI Developer to join a studio and production office technology team within the PMO who can lead the design and delivery of modern, scalable user experiences while operating effectively across a complex enterprise application landscape. This role is front-end anchored and requires the ability to contribute immediately to existing systems while remaining adaptable as the platform evolves. The ideal candidate uses AI-assisted development as a core engineering capability ? not a novelty. Leveraging tools such as Cursor, GitHub Copilot, and Claude, they can rapidly understand unfamiliar codebases, safely extend production systems, and contribute across services regardless of underlying language or framework.We are not looking for a developer locked into one ecosystem. We need someone whose primary strength is front-end engineering, whose defining skill is leveraging AI to be effective everywhere, and who can support back-end systems as needed ? using AI to bridge any language or framework gap.Core Responsibilities:1. AI-Accelerated Development.- Use Cursor, GitHub Copilot, Claude, and similar AI-powered approved development tools as thedefault mode of working ? not occasionally, but as the standard engineering workflow everysingle day.- Use AI to accelerate code generation, intelligent refactoring, automated test creation, debugging,code review assistance, and documentation generation- Apply effective prompt engineering by providing clear goals, sufficient context, relevant sourcematerial, and defined output expectations ? then iterating and validating outputs before adoption- Critically evaluate all AI-generated code for correctness, security vulnerabilities, hallucinationrisks, performance implications, and maintainability before it reaches production- Understand when AI output is trustworthy and when it is not ? recognize hallucination patterns,security blind spots, and cases where manual engineering judgment must override AI suggestions2. Front-End Engineering (Primary Craft):- Design, build, and maintain high-quality, responsive, and accessible user interfaces usingmodern front-end frameworks such as React, Angular etc using AI tools.- Translate product and business requirements into scalable technical solutions with a strongemphasis on maintainability, usability, performance, and reliability- Establish and evolve reusable UI patterns, shared components, and front-end architecturestandards that improve development velocity and long-term consistency- Collaborate closely with UX/UI designers to translate design systems, wireframes, andprototypes into polished, production-quality interfaces- Implement and consume RESTful on the front-end with proper error handling, caching, andoptimistic updates.3. Cross-Stack Contribution (AI-Augmented):- Support and contribute to existing back-end services and APIs when required ? using AI toolsto bridge any framework or language knowledge gaps efficiently and responsibly- Drive end-to-end delivery by partnering across services (API integration, troubleshooting,targeted fixes), while keeping front-end engineering as the primary ownership area.- Read and safely modify back-end services using AI assistance, even when the underlyingtechnology is not the primary expertise. The expectation is not deep specialization in every back-end technology ? it is the demonstrated ability to use AI to become productive quickly in anyenvironment the team operates inWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Full Stack Developer (AI Focus - Hybrid CA)","City":"Glendale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 6+ years of experience as a full stack developer (front end development background heavy is okay /preferred) - in any languages - python heavily preferred? Experience using AI-assisted coding tools such as Cursor or Claude (enough that they can push code to production/vibe code, and de-bug or create ai agents within an agentic design model)- A front-end engineer who leverages AI effectively ? not someone dependent on a singlelanguage or framework - an engineer who can move fast without breaking production and someone who can add value immediately while remaining flexible as the platform evolves- A developer who sees AI as a force multiplier, not a replacement for engineering judgment? 5+ years of Data Warehouse Experience (they use SQL DB and Postgres/Snowflake)? Expert in SQL and Python (Backend: Kotlin, Springboot, REST API\u0027s)? Required Education: Bachelor?s degree in Computer Science or Engineering, or related technical discipline? Ability to be executive facing, very strong interpersonal skills","Skills":"? Entertainment industry or production tech experience? Proficiency with the following languages are plusses: Jaca, Javascript, React, .NET, Python, SQLReact proficiency - able to create custom web app dashboards and migrate legacy analytics to a React framework","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An entertainment client based in Burbank is seeking a Sr. BI Developer to join a studio and production office technology team within the PMO who can lead the design and delivery of modern, scalable... user experiences while operating effectively across a complex enterprise application landscape. This role is front-end anchored and requires the ability to contribute immediately to existing systems while remaining adaptable as the platform evolves. The ideal candidate uses AI-assisted development as a core engineering capability ? not a novelty. Leveraging tools such as Cursor, GitHub Copilot, and Claude, they can rapidly understand unfamiliar codebases, safely extend production systems, and contribute across services regardless of underlying language or framework.We are not looking for a developer locked into one ecosystem. We need someone whose primary strength is front-end engineering, whose defining skill is leveraging AI to be effective everywhere, and who can support back-end systems as needed ? using AI to bridge any language or framework gap.Core Responsibilities:1. AI-Accelerated Development.- Use Cursor, GitHub Copilot, Claude, and similar AI-powered approved development tools as thedefault mode of working ? not occasionally, but as the standard engineering workflow everysingle day.- Use AI to accelerate code generation, intelligent refactoring, automated test creation, debugging,code review assistance, and documentation generation- Apply effective prompt engineering by providing clear goals, sufficient context, relevant sourcematerial, and defined output expectations ? then iterating and validating outputs before adoption- Critically evaluate all AI-generated code for correctness, security vulnerabilities, hallucinationrisks, performance implications, and maintainability before it reaches production- Understand when AI output is trustworthy and when it is not ? recognize hallucination patterns,security blind spots, and cases where manual engineering judgment must override AI suggestions2. Front-End Engineering (Primary Craft):- Design, build, and maintain high-quality, responsive, and accessible user interfaces usingmodern front-end frameworks such as React, Angular etc using AI tools.- Translate product and business requirements into scalable technical solutions with a strongemphasis on maintainability, usability, performance, and reliability- Establish and evolve reusable UI patterns, shared components, and front-end architecturestandards that improve development velocity and long-term consistency- Collaborate closely with UX/UI designers to translate design systems, wireframes, andprototypes into polished, production-quality interfaces- Implement and consume RESTful on the front-end with proper error handling, caching, andoptimistic updates.3. Cross-Stack Contribution (AI-Augmented):- Support and contribute to existing back-end services and APIs when required ? using AI toolsto bridge any framework or language knowledge gaps efficiently and responsibly- Drive end-to-end delivery by partnering across services (API integration, troubleshooting,targeted fixes), while keeping front-end engineering as the primary ownership area.- Read and safely modify back-end services using AI assistance, even when the underlyingtechnology is not the primary expertise. The expectation is not deep specialization in every back-end technology ? it is the demonstrated ability to use AI to become productive quickly in anyenvironment the team operates inWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 05, 2026

Alexandria, VA

|

Security Engineering

|

Contract-to-perm

|

$59 - $74 (hourly estimate)

{"JobID":491362,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.08,"Longitude":38.82,"Distance":null},"State":"Virginia","Zip":"22311","ReferenceID":"BAL-94a1cdb4-680a-44bf-8d4d-c3c4219fb5f1","PostedDate":"\/Date(1770324784000)\/","Description":"An employer is looking for a Splunk team Lead to sit in Alexandria, VA. This candidate will be responsible for designing and implementing efficient, reusable Splunk and Elastic dashboards and reports that integrate health, performance, and operational data from multiple mission applications. You will need to develop automated data visualizations and create user-friendly dashboards to improve visibility into log data, while configuring alerts and security rules to notify stakeholders and detect anomalous or potentially threatening activity. Other tools include Qmulos, Splunk, ACAS, HBSS, and Tanium to regularly assess, validate, and monitor security controls and the overall security posture at both the enterprise and system levels to support ongoing authorization efforts.Compensation:$60/hr to $65/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Secret Splunk Team Lead","City":"Alexandria","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor\u0027s degree and 8+ years of relevant experience. Additional experience may substitute for a degree.An active Secret security clearance is required.Issuance of DoD 8570 IAM II certification.Splunk Core Certified Power User or higher equivalent certification.Elastic Certified Analyst or higher equivalent certification.Strong written and verbal communication skills, able to convey complex technical material to both technical and non-technical audiences.","Skills":"Previous experience as a network intrusion analyst or in a Security Operations Center.Experience in configuring and maintaining tools in a multi-tenant environment.Familiarity with security tools including:QmulosACASHBSSTanium","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":74.0000,"SalaryLow":59.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer is looking for a Splunk team Lead to sit in Alexandria, VA. This candidate will be responsible for designing and implementing efficient, reusable Splunk and Elastic dashboards and reports... that integrate health, performance, and operational data from multiple mission applications. You will need to develop automated data visualizations and create user-friendly dashboards to improve visibility into log data, while configuring alerts and security rules to notify stakeholders and detect anomalous or potentially threatening activity. Other tools include Qmulos, Splunk, ACAS, HBSS, and Tanium to regularly assess, validate, and monitor security controls and the overall security posture at both the enterprise and system levels to support ongoing authorization efforts.Compensation:$60/hr to $65/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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