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Insight Global is looking to hire an AI Architect to define, design, and lead the implementation of AI capabilities that drive mission value, improve operational efficiency, and strengthen... More decision-making. This role serves as the program?s AI Subject Matter Expert (SME)?responsible for setting the strategic vision, shaping policy, and guiding the technical and functional direction of all AI initiatives.This leader will partner across engineering, product, and customer-facing teams to identify mission challenges, develop appropriate AI use cases, and ensure the ethical, secure, and effective use of AI technologies. The role requires a broad understanding of AI concepts?not just expertise in a single tool or framework?and the ability to build and guide a new AI practice from the ground up.Key Responsibilities Include: -Setting AI Strategy: Defining program-wide AI strategy, architectures, standards, and roadmaps; identifying high-value AI use cases that improve efficiency, reduce cost, and lower risk.-Designing AI Solutions: Architecting and developing AI solutions using ML, NLP, LLMs, computer vision, and cloud-based AI services.-Creating AI Policy: Developing and communicating clear AI policies aligned with federal and commercial guidance, ensuring ethical and secure AI use.-Developing Teams: Identifying required skillsets, supporting hiring, mentoring team members, and upskilling program staff on AI concepts and best practices.-Evaluating AI Capabilities: Assessing AI technologies, analyzing business problems, guiding R&D, and providing data-driven recommendations that shape program direction.Compensation: $83.00/hr to $93.00/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position is for a Platform Network Engineer supporting the a customer of Insight Global. The solution is a containerized, Kubernetes-based, multitenant hosting environment for hosting Army... More enterprise and tactical applications. The client is utilizing Kubernetes and potentially Red Hat OpenShift to implement a cloud-native, software-defined infrastructure across multiple global sites. The client provides value-added common and managed services built on top of the Kubernetes foundation, which hosted applications will require. Position Duties:? Work with Government engineers to develop and maintain the Kubernetes-based architecture.? Develop, deploy, and maintain Infrastructure as Code (IaC) for the deployment and sustainment of the Kubernetes networking architecture.? As applications are hosted on the solution, utilize IaC for the provisioning of the network foundation for customer namespaces and enclaves.? Provide daily administration of the network, including patching and upgrading of all Kubernetes networking components (e.g., CNI plugins like Calico, Cilium, or OpenShift SDN) in coordination with the full Kubernetes ecosystem.? Monitor the health and utilization of the network resources and notify the Lead when critical issues arise, and additional resources will be required.? Harden the network per cloud-native best practices and the required government cybersecurity controls.? Troubleshoot and perform root cause analysis of any hosting platform network issues, including Kubernetes networking and containerized workloads.? Develop and maintain system, infrastructure, and process documentation (e.g., system diagrams, network topology, Kubernetes configurations, device configurations, standard operating procedures).? Provide on-call support for triage and resolution of after-hours production incidents.? Make recommendations for improvements to security, scalability, manageability, and performance across the Kubernetes network enclaves.The target pay rate for this position is between $60-70/hr and is based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is a leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide production-based support to all corporate end users... More across the Midwest region of the enterprise. Production based responsibilities include managing all escalated tickets for tier 2 support - software and hardware based. This is a great opportunity for a candidate looking to grow in a large corporate environment. We are seeking individuals with great communication skills who are eager and hungry to grow with a rapidly growing team. The ideal candidate will have strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work and the ability to build productive relationships with peers. This individual will sit onsite 5x/week. Responsibilities include: Proactively monitors and performs preventative maintenance. ? Perform necessary diagnostic, root cause analysis, and corrective actions for hardware and software problems using predetermined methods. ? Able to identify and escalate to appropriate groups; collaborate to identify root cause. ? Candidate will create checklists and procedures for problem control and prevention. ? Work in a team setting, sharing information, designated SME for assigned areas/functions of the business and other technical teams. ? Responds, resolves, and documents service tickets in a timely manner according to service level agreements or assigned completion dates. ? Resolves work orders and problem tickets across multiple locations including those remotely supported. ? Focus on more complex issues requiring greater expertise. ? Work independently without direction of teammates or manager to complete work orders and trouble tickets for end users. ? Ability to complete project and activities independently with little or no follow-up from Manager or Senior technician including assigned change control tasks. ? Ability to travel locally and remotely for projects, escalations, outages, production support, and cross-training. ? Ability to install and service equipment located on the floor as well as, overhead. ? Ability to communicate with the business to seek buy-in and understanding of mutually desired goals and objectives; think enterprise.Compensation: $20/hr to $25/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-to-Day: Insight Global is currently seeking to fill a Lead and Senior Technical Analyst roles within their indirect tax technology team. This position plays a critical role in a large-scale ERP... More migration project, supporting the implementation and ongoing optimization of a tax engine used across international operations spanning Europe, Latin America, and Asia-Pacific. The ideal candidate brings hands-on indirect tax implementation experience, strong enterprise-level technical skills, and the ability to lead and collaborate across cross-functional teams ? and must possess excellent verbal and written communication skills to effectively partner with both technical and business stakeholders.Salary Range: 119k- 154kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a strategic and results-driven Delivery Lead to support a leading bank's Service Delivery organization with a focus on Contact Center as a Service (CCaaS) initiatives. This... More role is critical to the successful implementation of a new CCaaS platform and the transition from project delivery into a stable Day 2 operational model.The Delivery Lead will serve as the central point of contact across all Contact Center Service Delivery (CCSD) functions and will partner closely with CCSD leadership, including Senior Directors and Directors. This individual will be accountable for end-to-end delivery across monitoring, incident management, infrastructure implementation, service management, and contract alignment, while ensuring strict adherence to enterprise change management and compliance standards.Responsibilities include the following: - Overseeing End-to-End Deliverables: Lead the planning, coordination, and execution of all CCSD activities, ensuring seamless integration of technical and operational requirements.- Strategic Planning: Develop, own, and maintain comprehensive implementation plans, covering scheduling, communication, risk mitigation, and execution oversight.- Stakeholder Collaboration: Partner seamlessly with internal technology teams, business stakeholders, and external vendors to align implementation activities with project goals and technical standards.- Risk Management: Proactively identify potential risks, issues, and dependencies; develop and implement effective mitigation strategies to ensure successful releases.- Implementation Strategy: Collaborate closely with business stakeholders to define the overall implementation strategy for CCaaS initiatives. Translate business requirements into actionable technical and operational plans, and oversee the execution of these plans to ensure alignment with organizational objectives and optimal business outcomes.- Process & Compliance: Uphold and enhance operational readiness and control processes, ensuring full compliance with the institution?s rigorous standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a reliable and hardworking Warehouse Associate to join their growing team at their Milwaukee facility. This role is primarily focused on device receiving and inventory... More management during the first 2?3 hours of each shift, after which the associate will transition to support the White Glove onboarding team for the remainder of the day. The ideal candidate is an early riser who is comfortable with physical labor, works well in a team environment, and is eager to learn new systems and processes.Responsibilities?Receive and process incoming device shipments as they arrive at the Milwaukee office?Track and manage device inventory accurately?Lift, move, and organize heavy boxes and equipment throughout the warehouse?Wrap pallets and maintain an organized warehouse environment to support the White Glove onboarding team?Transition to support the White Glove team after completing morning receiving duties to assist with device onboarding?Log and document device activity using ticketing systems (Autotask)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven... More organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Marketing Operations Consultant to join the Marketing Ops team. This role is supporting Disney streaming. Half of the team sits in Singapore and the other half of team... More is in Melbourne, so this person will need to sit in PST time zone and be comfortable with 12pm-8pm or 1pm-9pm PST working hours.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Cognos Developer will be responsible for report development and analytics for all areas of the business. The goal will be to deliver quality work in a timely fashion consistent with established... More standards. Work will consist of report development, dashboard development, framework maintenance and support both cloud and on prem.The Business Intelligence group is a team of report developers operating in Cognos environment. This group oversees report development and enhancement, framework development, training, reporting governance, tuning, some aspects of data warehousing and Cognos system administration. The position involves effective understanding of business needs combined with a knowledge of pertinent data to design reporting solutions that are meaningful and well thought out based on business requirements, standards and best practices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven... More organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less