Job Search Results for AI engineer
Jun 11, 2026
East Hartford, CT
|
Software Engineering
|
Contract
|
$50 - $62 (hourly estimate)
{"JobID":540602,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-72.6089,"Longitude":41.7455,"Distance":null},"State":"Connecticut","Zip":"06118","ReferenceID":"HTD-c38e61d4-b4cf-4cca-8d32-91ed3d18105c","PostedDate":"\/Date(1781207011000)\/","Description":"We are seeking highly technical engineers to build and deploy data-driven and AI-powered solutions in client environments. These roles combine software engineering, product thinking, and hands-on client engagement.Candidates will work directly with stakeholders to identify problems, build solutions, and drive adoption. This is a hands-on role that requires strong coding ability and comfort with ambiguity. On a day to day the FDE?s will be responsible for building full stack applications using Python, SQL, and JavaScript frameworks. They will develop API?s and integrate with client systems and work directly with clients to understand business problems. In addition, they will identify opportunities to automate workflows and processes as well as collect and clean data from multiple systems,We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Forward Deployment Engineer","City":"East Hartford","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?5-10 years of experience building full stack applications using python, SQL \u0026 JavaScript ?Experience with AI and LLM API?s and agent-based workflows ?Experience working with REST APIs and data integrations?Exposure to RAG or agent-based systems ?Familiarity with cloud platforms such as AWS or Azure?Understanding of CI/CD pipelines and basic DevOps practices?Strong communication and client-facing skills","Skills":"n/a","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking highly technical engineers to build and deploy data-driven and AI-powered solutions in client environments. These roles combine software engineering, product thinking, and hands-on... client engagement.Candidates will work directly with stakeholders to identify problems, build solutions, and drive adoption. This is a hands-on role that requires strong coding ability and comfort with ambiguity. On a day to day the FDE?s will be responsible for building full stack applications using Python, SQL, and JavaScript frameworks. They will develop API?s and integrate with client systems and work directly with clients to understand business problems. In addition, they will identify opportunities to automate workflows and processes as well as collect and clean data from multiple systems,We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 31, 2026
Raleigh, NC
|
Software Engineering
|
Contract-to-perm
|
$66 - $82 (hourly estimate)
{"JobID":513061,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-78.65,"Longitude":35.82,"Distance":null},"State":"North Carolina","Zip":"27606","ReferenceID":"RAL-eefc631d-8c18-4cc1-a48d-1c67f540df89","PostedDate":"\/Date(1774968059000)\/","Description":"We are seeking a Senior Software Engineering Lead who began their career as a hands-on software developer and has evolved into a technical leader with strong exposure to Generative AI. This role balances people leadership and delivery ownership with continued hands-on engineering, making it ideal for a leader who wants to stay technically active while guiding teams and complex initiatives.This position is approximately 60% leadership, planning, and operational responsibilities and 40% hands-on development.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Software Engineer Lead","City":"Raleigh","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-7+ years of professional software engineering experience.-Early career foundation as a hands-on software developer, ideally in Java and/or Python.-Strong background in backend engineering, APIs, and data ingestion systems.-Demonstrated people leadership experience (Tech Lead, Engineering Lead, or similar).-Exposure to or hands-on experience with Generative AI concepts, tooling, or production use cases.-Proven ability to balance technical contributions with leadership, planning, and operational responsibilities.-Strong interest in remaining technically involved alongside leadership duties.","Skills":"","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":82.0000,"SalaryLow":65.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a Senior Software Engineering Lead who began their career as a hands-on software developer and has evolved into a technical leader with strong exposure to Generative AI. This role... balances people leadership and delivery ownership with continued hands-on engineering, making it ideal for a leader who wants to stay technically active while guiding teams and complex initiatives.This position is approximately 60% leadership, planning, and operational responsibilities and 40% hands-on development.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 28, 2026
North York, ON
|
Computer Engineering
|
Contract-to-perm
|
$22 - $28 (hourly estimate)
{"JobID":524246,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M3C 3","ReferenceID":"TOR-f235006b-335f-4982-a654-070fbef6e621","PostedDate":"\/Date(1777409837000)\/","Description":"We are seeking a seasoned Machine Learning Engineer ? Computer Vision to design, optimize, and deploy deep learning models for large scale, real time edge inference. In this role, you will work on the end to end lifecycle of computer vision models?from training and evaluation to optimization, automated governance, and edge deployment?while advancing MLOps capabilities on Google Cloud. You will work at the intersection of deep learning, cloud infrastructure, and edge AI, building reliable, high performance solutions that scale across devices and continuously improve through automation and data driven evaluation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Mid-Level ML Engineer (Computer Vision Systems)","City":"North York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-2+ years in Machine Learning Engineering, with an emphasis on Computer Vision.-Deep, hands-on expertise with TensorFlow 2.x and/or PyTorch.-Proven experience optimizing deep learning models for edge devices using TFLite (e.g., post-training quantization, pruning, handling custom ops).-Strong proficiency in Google Cloud Platform, specifically building and running custom components in Vertex AI Pipelines (KFP).-Advanced programming skills in Python, with experience containerizing ML workloads using Docker.","Skills":"-Hands-on experience with the Ultralytics YOLOv8 ecosystem, specifically bridging PyTorch YOLO weights to TensorFlow/TFLite edge deployments.-Experience using Google Cloud Composer (Apache Airflow) to schedule and trigger complex ML training pipelines based on data arrival or model drift.-Familiarity with Google Cloud Dataflow (Apache Beam) for large-scale, parallelized image preprocessing, augmentation, and dataset formatting (e.g., generating TFRecords).-Knowledge or experience in Generative AI architectures, with experience building Retrieval-Augmented Generation (RAG) pipelines and developing multi-agent systems.","Industry":"Computer Engineering","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.0000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a seasoned Machine Learning Engineer ? Computer Vision to design, optimize, and deploy deep learning models for large scale, real time edge inference. In this role, you will work on... the end to end lifecycle of computer vision models?from training and evaluation to optimization, automated governance, and edge deployment?while advancing MLOps capabilities on Google Cloud. You will work at the intersection of deep learning, cloud infrastructure, and edge AI, building reliable, high performance solutions that scale across devices and continuously improve through automation and data driven evaluation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 30, 2026
Midlothian, VA
|
Security Engineering
|
Contract
|
$44 - $55 (hourly estimate)
{"JobID":525187,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.46,"Longitude":37.55,"Distance":null},"State":"Virginia","Zip":"23235","ReferenceID":"RIC-23b211fe-c133-4516-8da5-4789d497ed57","PostedDate":"\/Date(1777575937000)\/","Description":"Insight Global is seeking an Integration Platform Engineer to design, build, and support secure, scalable integration and messaging platforms as part of a major AWS migration and modernization effort. This role focuses on API management, event-driven architecture, and messaging systems, enabling application teams through automation, Infrastructure as Code, and cloud-native patterns while ensuring compliance with CJIS, COV, and FBI security standards. The pay range for this role is $50-$55/hr.Key Responsibilities?Build and operate integration platforms including API gateways, messaging systems, and event streaming services (Kafka, RabbitMQ, Amazon MQ, MSK)?Modernize legacy integrations into API-based and event-driven architectures?Implement secure service-to-service communication (mTLS, OAuth2/OIDC, JWT, Zero Trust)?Manage containerized integration workloads across ECS, EKS, or Kubernetes?Develop and maintain API lifecycle capabilities (routing, throttling, versioning, validation)?Ensure high availability, disaster recovery, and cross-region resilience?Build and maintain IaC using Terraform, CloudFormation, and Ansible?Automate provisioning of integration components (queues, topics, APIs, IAM roles)?Enable self-service integration capabilities for application teams?Implement observability pipelines (logging, metrics, tracing, alerting)?Support SRE practices and platform reliability improvements?Leverage automation and AI-driven insights to optimize performance and incident responseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Integration Platform Engineer","City":"Midlothian","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Experience operating messaging and integration platforms (Kafka, SQS, ActiveMQ, RabbitMQ, etc.)?Experience with API gateways and microservice communication patterns?Strong proficiency with Terraform, CloudFormation, and Ansible?Experience with container platforms (ECS, EKS, Kubernetes)?Understanding of authentication, authorization, and Zero Trust (mTLS, OAuth2/OIDC)?Experience with observability in distributed systems?Familiarity with compliance frameworks (CJIS, NIST, PCI, etc.)?Experience supporting application teams via integration or platform services","Skills":"?Broad AWS services experience across networking, security, and integration tooling?Experience migrating legacy middleware integrations to API/event-driven models?Knowledge of schema registries, event versioning, and contract testing?Experience with AWS Service Catalog, AFT, or similar provisioning tools?Background in SRE, platform operations, or cluster management?Relevant certifications (AWS, Terraform, Kubernetes, Kafka, Security+)","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":55.0000,"SalaryLow":44.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an Integration Platform Engineer to design, build, and support secure, scalable integration and messaging platforms as part of a major AWS migration and modernization... effort. This role focuses on API management, event-driven architecture, and messaging systems, enabling application teams through automation, Infrastructure as Code, and cloud-native patterns while ensuring compliance with CJIS, COV, and FBI security standards. The pay range for this role is $50-$55/hr.Key Responsibilities?Build and operate integration platforms including API gateways, messaging systems, and event streaming services (Kafka, RabbitMQ, Amazon MQ, MSK)?Modernize legacy integrations into API-based and event-driven architectures?Implement secure service-to-service communication (mTLS, OAuth2/OIDC, JWT, Zero Trust)?Manage containerized integration workloads across ECS, EKS, or Kubernetes?Develop and maintain API lifecycle capabilities (routing, throttling, versioning, validation)?Ensure high availability, disaster recovery, and cross-region resilience?Build and maintain IaC using Terraform, CloudFormation, and Ansible?Automate provisioning of integration components (queues, topics, APIs, IAM roles)?Enable self-service integration capabilities for application teams?Implement observability pipelines (logging, metrics, tracing, alerting)?Support SRE practices and platform reliability improvements?Leverage automation and AI-driven insights to optimize performance and incident responseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 18, 2026
East Hartford, CT
|
Software Engineering
|
Contract
|
$54 - $68 (hourly estimate)
{"JobID":531372,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-72.6089,"Longitude":41.7455,"Distance":null},"State":"Connecticut","Zip":"06118","ReferenceID":"HTD-b41bf6cc-b103-4dd9-bbcd-4f6ef5113424","PostedDate":"\/Date(1779118822000)\/","Description":"Insight Global is looking to bring on 2 Data Engineers to o support a large-scale enterprise data initiative tied to the future of global operations.These roles focus on transforming fragmented operational data into reliable, scalable data products that leadership can use to make critical execution decisions.This work supports a global production network system and one of four strategic pillars driving the future of the organization. The Data Engineers will partner closely with business leaders, analytics teams, and future solution architecture resources. On a day to day they will be responsible for building and maintaining enterprise - scale data pipelines using python and SQL, and migrated data from excel to structured, governed data environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Data Engineer","City":"East Hartford","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-5-7 years experience as a Data Engineer -Strong hands on experience with DBT \u0026 data bricks (DBT for data transformation \u0026 modeling) -Strong Python \u0026 SQL experience","Skills":"-Familiarity with event-based data or operational analytics-Experience supporting AI or advanced analytics use cases-PowerBI experience","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking to bring on 2 Data Engineers to o support a large-scale enterprise data initiative tied to the future of global operations.These roles focus on transforming fragmented... operational data into reliable, scalable data products that leadership can use to make critical execution decisions.This work supports a global production network system and one of four strategic pillars driving the future of the organization. The Data Engineers will partner closely with business leaders, analytics teams, and future solution architecture resources. On a day to day they will be responsible for building and maintaining enterprise - scale data pipelines using python and SQL, and migrated data from excel to structured, governed data environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 05, 2026
New York, NY
|
Programmer / Developer
|
Contract
|
$46 - $57 (hourly estimate)
{"JobID":538387,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.87,"Longitude":40.84,"Distance":null},"State":"New York","Zip":"10451","ReferenceID":"TPA-66975c85-3a06-43bf-8a26-c7dbd6ef00ca","PostedDate":"\/Date(1780683645000)\/","Description":"We are seeking a forward-thinking ITSM Now Assist Specialist to lead the exploration, evaluation, and implementation of ServiceNow?s Now Assist (GenAI) capabilities within our IT Service Management framework. In this role, you will bridge the gap between ITSM operations and the broader AI Operations project, ensuring that our AI initiatives deliver tangible value and align with industry best practices. You will be responsible for end-to-end testing, from sandbox environments through to production enablement, acting as an unbiased advocate for \"IT for IT\" requirements.Strategic Representation \u0026 Advocacy: Serve as the primary representative for ITSM on the AI Operations project. Provide an objective, unbiased perspective on the needs, requirements, and potential impact of AI-related \"IT for IT\" initiatives.Industry Research \u0026 Alignment: Continuously research and understand current industry best practices, evaluating the value-adds of ServiceNow\u0027s Now Assist capabilities specifically as they apply to core ITSM functions.Sandbox Exploration \u0026 Identification: Collaborate closely with ServiceNow and the Platform team to identify, explore, and validate Now Assist functions within the Sandbox environment.Testing \u0026 Quality Assurance: Develop, document, and execute comprehensive test plans for Now Assist functionalities to ensure they meet operational requirements and quality standards before broader rollout.Environment Transition Management: Lead the transition of Now Assist workloads from the Sandbox environment to Non-Production as the Modernized Platform becomes available.Production Enablement: Partner with the Platform Team to successfully enable and configure Now Assist functionality for Production.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"ITSM Now Assist Sr. Engineer","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Strong background in IT Service Management (ITSM) and core ITIL processes.Knowledge of Incident Management processes, Business Continuity, and Data Breach Management.Hands-on experience with the ServiceNow platform (specifically exploring or implementing Now Assist/AI features).Proven ability in developing and executing software test plans and quality assurance processes.Strong analytical skills with the ability to provide, data-driven recommendations for IT initiatives.Excellent collaboration and communication skills to work effectively with cross-functional platform teams, external vendors (ServiceNow), and project leadership.","Skills":"ITIL Foundations Certified","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a forward-thinking ITSM Now Assist Specialist to lead the exploration, evaluation, and implementation of ServiceNow?s Now Assist (GenAI) capabilities within our IT Service Management... framework. In this role, you will bridge the gap between ITSM operations and the broader AI Operations project, ensuring that our AI initiatives deliver tangible value and align with industry best practices. You will be responsible for end-to-end testing, from sandbox environments through to production enablement, acting as an unbiased advocate for "IT for IT" requirements.Strategic Representation & Advocacy: Serve as the primary representative for ITSM on the AI Operations project. Provide an objective, unbiased perspective on the needs, requirements, and potential impact of AI-related "IT for IT" initiatives.Industry Research & Alignment: Continuously research and understand current industry best practices, evaluating the value-adds of ServiceNow's Now Assist capabilities specifically as they apply to core ITSM functions.Sandbox Exploration & Identification: Collaborate closely with ServiceNow and the Platform team to identify, explore, and validate Now Assist functions within the Sandbox environment.Testing & Quality Assurance: Develop, document, and execute comprehensive test plans for Now Assist functionalities to ensure they meet operational requirements and quality standards before broader rollout.Environment Transition Management: Lead the transition of Now Assist workloads from the Sandbox environment to Non-Production as the Modernized Platform becomes available.Production Enablement: Partner with the Platform Team to successfully enable and configure Now Assist functionality for Production.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 10, 2026
Redwood City, CA
|
Architect (Engineering)
|
Perm
|
$220k - $240k (estimate)
{"JobID":504554,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-122.21,"Longitude":37.49,"Distance":null},"State":"California","Zip":"94063","ReferenceID":"ATL-763f7488-5466-4e30-b58c-ea250f049eb0","PostedDate":"\/Date(1773148906000)\/","Description":"Our client is a global leader in AI-driven robotic automation software and hardware, transforming distribution and fulfillment centers worldwide. Their solutions increase productivity, empower growth and scale, mitigate labor challenges, reduce risk and time to market, and create better experiences for customers and employees. Our SolutionsTheir Multiagent Orchestration (MAO) platform provides vendor-agnostic fulfillment orchestration to continuously optimize performance in real time: the right order, with the right bot and agent, taking the right path and action. Currently operating more than 70 fulfillment sites across the globe (with deployments of 700+ robots at a single site), GreyMatter enables customers to decrease their fulfillment Cost Per Unit by 50%, reduce worker onboarding time by 90% and optimize peak season performance.In retail stores, their gStore end-to-end store execution and retail management solution supports omnichannel fulfillment, real-time replenishment, intelligent workforce tasking and more. Using real-time overhead RFID technology, the platform increases inventory accuracy up to 99%, doubles staff productivity, and enables an engaging, seamless in-store experience.Job OverviewThe Staff Engineer leads architectural design and technical strategy across complex projects, driving innovation, platform modernization, and performance improvements. The role requires collaboration with cross-functional teams, ownership of system-level design, guidance on certification and compliance, and leadership in advancing SaaS/PaaS transformation, algorithms, simulations, and proof-of-concept initiatives to enhance product and developer experience.Role OverviewThe Staff Engineer will be responsible for leading the architectural design and planning process for a variety of projects, ensuring that designs meet client specifications, regulatory requirements, and sustainability standards. This role involves collaboration with stakeholders and driving the strategic vision of architectural projects from conception to completion.Salary Range: 200,000-230,000KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Staff Software Engineer","City":"Redwood City","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Requirements: - Open to a Java/Python/Erlang Programming Language - End to End development - Product facing VS software applicationsTypical tools:SQL, Python, Spark, Docker Cloud pipelines (Azure, AWS, GCP)BI layers on top of fleet dataResponsibilities: Drive product innovation, technology roadmap and provide long-term vision to module teams.Author system-level high level design documents for cross-functional microservices.Improve and/or re-architect and/or write new algorithms for functional performance.Work on simulations for breakthrough functional and technical performance.Innovate and dig out patentable solutions to product/technical requirements.Incorporate proper certification/compliance requirements into the product designs.Be a focal point of technology for product, engineering and teams that are clinical to product.Participate in strategic planning for the product vision and roadmap.Be involved and pivotal in company?s transformation to a complete SaaS/PaaS product.Lead PoC for new technologies to continuously improve technical platform and developer experience.","Skills":"- Fleet Management or Fleet Orchestration (Management tool for robots)- Java","Industry":"Architect (Engineering)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":240000.0000,"SalaryLow":220000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Our client is a global leader in AI-driven robotic automation software and hardware, transforming distribution and fulfillment centers worldwide. Their solutions increase productivity, empower growth... and scale, mitigate labor challenges, reduce risk and time to market, and create better experiences for customers and employees. Our SolutionsTheir Multiagent Orchestration (MAO) platform provides vendor-agnostic fulfillment orchestration to continuously optimize performance in real time: the right order, with the right bot and agent, taking the right path and action. Currently operating more than 70 fulfillment sites across the globe (with deployments of 700+ robots at a single site), GreyMatter enables customers to decrease their fulfillment Cost Per Unit by 50%, reduce worker onboarding time by 90% and optimize peak season performance.In retail stores, their gStore end-to-end store execution and retail management solution supports omnichannel fulfillment, real-time replenishment, intelligent workforce tasking and more. Using real-time overhead RFID technology, the platform increases inventory accuracy up to 99%, doubles staff productivity, and enables an engaging, seamless in-store experience.Job OverviewThe Staff Engineer leads architectural design and technical strategy across complex projects, driving innovation, platform modernization, and performance improvements. The role requires collaboration with cross-functional teams, ownership of system-level design, guidance on certification and compliance, and leadership in advancing SaaS/PaaS transformation, algorithms, simulations, and proof-of-concept initiatives to enhance product and developer experience.Role OverviewThe Staff Engineer will be responsible for leading the architectural design and planning process for a variety of projects, ensuring that designs meet client specifications, regulatory requirements, and sustainability standards. This role involves collaboration with stakeholders and driving the strategic vision of architectural projects from conception to completion.Salary Range: 200,000-230,000KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 27, 2026
Dahlgren, VA
|
Software Engineering
|
Perm
|
$115k - $120k (estimate)
{"JobID":523535,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-77.18,"Longitude":38.26,"Distance":null},"State":"Virginia","Zip":"22485","ReferenceID":"RIC-4e6053b9-6adf-412c-beec-1456b845a026","PostedDate":"\/Date(1777307789000)\/","Description":"Insight Global is seeking a Software Engineer with strong Java development experience based in Dahlgren, VA. Candidates must hold an active or interim Secret clearance. This Software Engineer will have a minimum of 2 but preferred 5+ years of professional software engineering experience with a bachelor?s degree, or 6+ years\u0027 of relevant professional experience in lieu of a degree. This role is responsible for designing, developing, and maintaining a Java codebase within complex software-intensive environments. The Software Engineer will work across front-end and back-end development, including user interface components, class design, and overall code structure. This individual will collaborate in an Agile team environment supporting requirements decomposition, system modeling, code and design reviews, and writing unit tests for Java and preferably also C++ applications. The salary for this role ranges from $115,000-$120,000, based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Secret Software Engineer","City":"Dahlgren","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Active Secret or Interim Secret Clearance? Bachelor?s degree in Engineering, Computer Science, or related field with a minimum of 2 but preferred 5+ years of professional software engineering experience, OR 6+ years of relevant professional experience in lieu of a degree? Strong Java development, coding, and writing unit testing experience; ability to participate in code/design reviews and collaborate in an Agile development environment (pair programming, swarming)? Experience supporting complex systems involving program development, modeling, and/or simulation? Hands-on experience with object-oriented design and class structures and version control systems? Experience working in Windows and/or Linux environments","Skills":"? Hands-on experience with C/cplusplus? JavaFX (UI development)? Multithreading / concurrency programming? JUnit, Mockito? Experience supporting Navy and/or Joint DoD systems? Network communication in Java? Git and Jira? Linux (Red Hat or other distributions)? Python scripting? Generative AI exposure","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":120000.0000,"SalaryLow":115000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Software Engineer with strong Java development experience based in Dahlgren, VA. Candidates must hold an active or interim Secret clearance. This Software Engineer will... have a minimum of 2 but preferred 5+ years of professional software engineering experience with a bachelor?s degree, or 6+ years' of relevant professional experience in lieu of a degree. This role is responsible for designing, developing, and maintaining a Java codebase within complex software-intensive environments. The Software Engineer will work across front-end and back-end development, including user interface components, class design, and overall code structure. This individual will collaborate in an Agile team environment supporting requirements decomposition, system modeling, code and design reviews, and writing unit tests for Java and preferably also C++ applications. The salary for this role ranges from $115,000-$120,000, based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 11, 2026
Houston, TX
|
IT (DNU)
|
Contract-to-perm
|
$60 - $75 (hourly estimate)
{"JobID":540724,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-95.38,"Longitude":29.76,"Distance":null},"State":"Texas","Zip":"77024","ReferenceID":"HOU-35496bd2-9e6e-4f0c-8676-b53755dbfca9","PostedDate":"\/Date(1781213187000)\/","Description":"Overview:Insight Global is seeking an experienced Senior Systems and Azure Cloud Engineer on a contract-to-hire basis for an oil and gas client in the Houston area. They will lead the design, deployment, and optimization of Azure infrastructure. This role blends hands-on technical execution with architectural strategy and plays a key role in supporting our ongoing mergers and acquisitions (M\u0026A) by evaluating and integrating infrastructure, applications, and users into our enterprise cloud environment.You\u0027ll work closely with infrastructure, application, and network engineering teams to ensure secure, scalable, and compliant solutions across hybrid environments.In alignment with evolving executive priorities, this role will also support the deployment and enablement of AI infrastructure within Azure ? ensuring the underlying compute, networking, security, and governance models are designed to support application teams leveraging AI and machine learning solutions.Responsibilities:Manage Azure IaaS infrastructure, including Virtual Machines (VMs), Virtual Networks (VNets), Network Security Groups (NSGs), load balancers, and VPN gateways or ExpressRoute.Design and implement Azure Landing Zones as a foundation for scalable, compliant, and governed cloud workloads.Standardize identity, networking, and security, including Azure AD, RBAC, NSGs, tagging, and subscription management.Lead cloud migrations and integrate acquired environments with minimal disruption.Evaluate acquired systems ? users, applications, servers, and networks ? for alignment with enterprise standards.Deploy and support Azure-based AI infrastructure for application teams, including compute, GPU-enabled workloads, networking, and secure data access patterns aligned with enterprise governance.Optimize Azure as our primary cloud platform; experience with AWS or GCP is a plus.Implement security best practices: RBAC, encryption, private endpoints, and compliance controls.Collaborate across engineering disciplines to deliver unified, high-performing solutions.Monitor cloud environments and respond to performance or availability issues.Drive cost control through tagging, automation, and optimization strategies.Automate provisioning and configuration using scripting and policy-based tools.Support governance and compliance standards across identity, data, and infrastructure.Research and evaluate cloud-native tools such as container orchestration, service mesh, and AI/ML platform integrations to support application team initiatives.Provide architecture recommendations aligned with evolving business needs, cloud innovation, and C-suite technology vision.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Systems and Azure Cloud Engineer","City":"Houston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required Qualifications:Degree in IT, Computer Science, Engineering, or equivalent experience.10+ years in IT, with 7+ in cloud infrastructure or architecture roles.5+ years of hands-on Azure experience, including AD, SQL, Policy, Terraform, and DR.Proven ability to integrate infrastructure, apps, and users during M\u0026A.Deep knowledge of Azure Networking, Identity, Landing Zones, and Governance.Proficient in scripting (PowerShell or equivalent) and technical documentation.Technical Requirements:Expert-level experience with Azure networking and security (VNets, NSGs, VPN gateways).Experience with Azure Route Server (ARS).Experience with app registrations, OAuth, and SSO integrations.Familiarity with hybrid cloud networking and segmentation.Knowledge of enterprise security practices and least-privilege enforcement.Experience with Azure Monitor, SolarWinds, or similar monitoring platforms.Solid understanding of SaaS, PaaS, DaaS, and IaaS models.Awareness of compliance, logging, and continuous monitoring best practices.Exposure to Azure AI services, GPU-based compute, or high-performance computing environments supporting AI/ML workloads.Experience designing infrastructure to support data-intensive or AI-driven application environments in Azure.","Skills":"Azure Solutions Architect Expert / AWS Solutions ArchitectCISSP ? Cybersecurity and risk managementCCSP ? Cloud security best practicesCISM ? Governance and information security management","Industry":"IT (DNU)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":75.0000,"SalaryLow":60.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Overview:Insight Global is seeking an experienced Senior Systems and Azure Cloud Engineer on a contract-to-hire basis for an oil and gas client in the Houston area. They will lead the design,... deployment, and optimization of Azure infrastructure. This role blends hands-on technical execution with architectural strategy and plays a key role in supporting our ongoing mergers and acquisitions (M&A) by evaluating and integrating infrastructure, applications, and users into our enterprise cloud environment.You'll work closely with infrastructure, application, and network engineering teams to ensure secure, scalable, and compliant solutions across hybrid environments.In alignment with evolving executive priorities, this role will also support the deployment and enablement of AI infrastructure within Azure ? ensuring the underlying compute, networking, security, and governance models are designed to support application teams leveraging AI and machine learning solutions.Responsibilities:Manage Azure IaaS infrastructure, including Virtual Machines (VMs), Virtual Networks (VNets), Network Security Groups (NSGs), load balancers, and VPN gateways or ExpressRoute.Design and implement Azure Landing Zones as a foundation for scalable, compliant, and governed cloud workloads.Standardize identity, networking, and security, including Azure AD, RBAC, NSGs, tagging, and subscription management.Lead cloud migrations and integrate acquired environments with minimal disruption.Evaluate acquired systems ? users, applications, servers, and networks ? for alignment with enterprise standards.Deploy and support Azure-based AI infrastructure for application teams, including compute, GPU-enabled workloads, networking, and secure data access patterns aligned with enterprise governance.Optimize Azure as our primary cloud platform; experience with AWS or GCP is a plus.Implement security best practices: RBAC, encryption, private endpoints, and compliance controls.Collaborate across engineering disciplines to deliver unified, high-performing solutions.Monitor cloud environments and respond to performance or availability issues.Drive cost control through tagging, automation, and optimization strategies.Automate provisioning and configuration using scripting and policy-based tools.Support governance and compliance standards across identity, data, and infrastructure.Research and evaluate cloud-native tools such as container orchestration, service mesh, and AI/ML platform integrations to support application team initiatives.Provide architecture recommendations aligned with evolving business needs, cloud innovation, and C-suite technology vision.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 18, 2026
New York, NY
|
Desktop Support
|
Contract-to-perm
|
$36 - $45 (hourly estimate)
{"JobID":531337,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10001","ReferenceID":"DGO-077ece2e-7281-47a8-ab27-d110f26d30c8","PostedDate":"\/Date(1779111309000)\/","Description":"Insight Global is seeking a Technical Support Engineer for one of our clients in the biotech space. This role will be located in New York City right near Penn Station and will be onsite five days per week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment.You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations.Key Responsibilities? Serve as the first point of contact for end users seeking technical assistance via phone and digital channels? Review, assign, and manage support tickets through the Freshservice ticketing system? Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access? Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues? Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution? Work fluidly between the ticketing system and Slack to support real-time collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Technical Support Engineer","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 3+ years of Tier II Support Experience? Experience supporting both Windows and MacOS ? Hands on experience supporting Okta or other IAM? Experience with enterprise ticketing system ideally FreshService","Skills":"? Experience working at an Apple store? System Administration experience ? Technical Certifications (CompTIA A+, ITIL Foundation, etc.)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Technical Support Engineer for one of our clients in the biotech space. This role will be located in New York City right near Penn Station and will be onsite five days per... week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment.You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations.Key Responsibilities? Serve as the first point of contact for end users seeking technical assistance via phone and digital channels? Review, assign, and manage support tickets through the Freshservice ticketing system? Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access? Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues? Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution? Work fluidly between the ticketing system and Slack to support real-time collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.