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RCM Denials Specialist (Denial Recovery)

Job SummaryInsight Global is seeking a fully remote Denials Specialist for our client specializing in orthopedic denials recovery. The RCM Denials Specialist is responsible for recovering revenue... More lost to denied and underpaid orthopedic medical claims by executing payer-specific denial recovery workflows with a high level of accuracy and efficiency. This role focuses on post-payment denials and unpaid claims, managing appeals from initial denial through final resolution. The specialist works within standardized playbooks and performance metrics to directly impact client cash flow and recovered revenue.This is a production-driven, outcomes-focused role suited for professionals who thrive in structured, KPI-driven environments and take ownership of financial results.Key Responsibilities: Denial Recovery & Appeals- Work assigned denial and underpayment claim queues, including post-pay denials, medical necessity, bundling, timely filing, and workers? compensation claims- Prepare, submit, and track appeals in accordance with payer- and CPT-specific guidelines- Follow up with insurance payers via phone, online portals, and written correspondence until final resolution- Ensure timely progression of claims and avoid preventable delays in follow-upDocumentation & Accuracy:- Accurately document all claim actions, appeal submissions, and payer communications- Upload, organize, and maintain required clinical and billing documentation- Maintain clean, complete, and audit-ready records suitable for internal leadership and client review- Meet high accuracy standards while maintaining daily and weekly productivity targetsWorkflow Execution & Collaboration- Adhere to standardized recovery playbooks and escalation thresholds- Escalate complex or unusual denial patterns appropriately- Collaborate with leadership, QA, and strategy teams to improve recovery outcomes- Identify and report payer trends, denial patterns, and workflow improvement opportunitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

IT Warehouse Systems Manager

The Warehouse Systems Manager oversees the technology that powers daily distribution and fulfillment operations. This role manages warehouse applications?including WMS, WCS, automation interfaces,... More labeling/printing solutions, and supporting tools?while leading a small team responsible for system uptime, enhancements, and user support. The manager works closely with Operations, IT, Systems Support, and vendors to ensure efficient, accurate, and scalable warehouse systems performance across multiple sites. Duties:Lead, mentor, and develop a team of application administrators, developers, and support specialists.Set and align team priorities, goals, and objectives with those of Arrowhead, IT, and Functional Business PartnersOwn day-to-day performance, configuration, and support of multiple warehouse systems (WMS, WCS, custom apps, printing solutions, RF devices).Manage system incidents, root-cause analysis, and change requests to ensure stable operations.Drive excellent customer service by overseeing support ticket intake, communication, and resolutionPartner with Operations to identify process improvements and drive system enhancement prioritization.Lead system upgrades, new feature rollouts, and implementations for new facilities or processes across multiple sites and systems.Coordinate UAT, training, documentation, and cross-functional communication for all changes.Collaborate with IT to support integrations, APIs, data accuracy, and hardware reliability.Maintain reporting and dashboards to support operational KPIs and inventory accuracy.Manage vendor relationships, support contracts, and project timelines.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Paralegal II

Duties and Responsibilities:? Preparing basic correspondence and legal documents including termination and assignment letters.? Independently and in partnership with Corporate Procurement, gather and... More organize contract records ? Proofread legal documents and reports prior to executing? Handling some of the tasks associated with settlement agreements (tax forms, signatures, etc.) including managing the process of requesting and obtaining checks and facilitating delivery? Administering and tracking supplier correspondence and notices? Coordinating requests from procurement related to Master Services Agreements including, identifying relevant provisions and ensuring timely responses? Providing routine calendaring assistance using Outlook (e.g., notice due dates, scheduling meetings, etc.)? Monitoring on-going matter activity and pending deadlines? Performing administrative tasks as requestedPerforms other duties as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

PMO Manager

Our client is seeking a Construction PMO Manager to support federal government construction contracts across the Asia, Pacific, and Indian Ocean (APAC) regions. This is a net-new leadership role... More responsible for establishing and overseeing a centralized Program Management Office (PMO) that provides shared services across multiple active construction contracts.This role sits within the APAC Engineering Services organization and reports directly to the Director of Operations. The Construction PMO Manager will lead a team of 15?20 shared-services professionals, including 2 supervisors/managers, and indirectly support multiple Project Managers executing self-perform construction work overseas.The position blends hands-on execution with strategic leadership, requiring someone who can roll up their sleeves, build structure, improve integration, and drive organizational change ? not just talk about it.Key ResponsibilitiesPMO & Shared Services LeadershipEstablish, lead, and mature a construction PMO tailored to federal and overseas construction programsOversee shared services across:Program-level accountingContractingHREstimatingProcurementOther administrative and operational support functionsManage and develop a 15?20 person team, including 2 supervisors/managersPortfolio & Program OversightProvide governance and structure across multiple concurrent construction contractsMaintain program pipelines aligned to operational priorities and growth strategyEnsure consistent execution across schedule, cost, quality, safety, and complianceProject Controls & ReportingOversee project controls including:Cost managementRisk and issue trackingForecasting and performance monitoringProduce weekly operational dashboards and monthly executive portfolio reportsDistill actionable insights from data and help teams lead proactively rather than react to trailing indicatorsOrganizational Integration & Process ImprovementImprove integration of shared services across project teamsDefine, document, and standardize processes and proceduresLead change initiatives to improve how teams operate and collaborateSupport a shift toward self-sufficient APAC operations, distinct from corporate engineering modelsStakeholder & Government InterfaceServe as a senior liaison to:U.S. government stakeholdersProgram and contract representativesInternal leadership and corporate support teams in the U.S.Ensure compliance with contractual and regulatory requirements across all programsBusiness Growth SupportContribute to business development efforts by:Supporting proposal strategiesDemonstrating PMO maturity and delivery capabilityHelping position the organization for new federal construction awardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Project Manager

The Project Manager will support the Reporting & Insights function of a tool of an Online Merchandising Solutions team, partnering closely with Product Managers, developers, and business stakeholders... More to drive execution of reporting deliverables. This role is tactical and execution-focused, centered on Tableau dashboards, data coordination, and consistent stakeholder follow-up to ensure timely delivery. The contractor will play a critical role in planning, executing, and finalizing projects according to strict deadlines and within budget. The contractor will develop effective plans to control project scope, schedule, and cost, ensuring adherence to the project plan. Assignment tasks will include creating and coordinating documentation to manage and communicate changes to the project baseline, as well as maintaining detailed logs of all submitted changes and their status.This position is ideal for an early-career PM who thrives in fast-moving environments and excels at coordination, tracking, and communication.Key Responsibilities? Support reporting and insights initiatives across a portfolio of Tableau dashboards? Coordinate front-end Tableau development and backend data efforts? Manage Jira tickets, timelines, dependencies, and deliverables? Drive tactical execution, follow-ups, and stakeholder communication with urgency? Ensure consistent progress tracking and status updates? Collaborate daily with developers and Business Analysts? Prepare written status reports, scorecards, and presenting project reviews to senior leadershipWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Engineering Project Manager, Northeast

A client of Insight Global in the retail/technology industry is seeking Project Managers to assist with an initiative to update, upgrade & improve their facilities across the country. This will... More include general building updates as well as the upgrading of manual systems in warehouses & delivery centers, to automated systems. The goal is to improve operational efficiency within the locations make processes faster, safer and more efficient. We are looking for hands on project managers with relevant backgrounds to engineering, facilities, warehouse and maintenance related work who aren't afraid to get super involved and can direct and oversee the work being done to ensure timely and accurate completion. This is a fast paced role and requires a high level of organization skills to appropriately communicate with internal and external stakeholders about project timelines, budgets and any escalations that may arise. This person will be responsible for tracking projects in relevant software and updating playbooks accordingly as tasks are completed. This person will be in the field 80-100% of the time, executing on projects and will often be working odd hours or an occasional weekend to complete the work. Travel will primarily be regionally based, but could involve travel outside of the assigned region. Projects will focus on general building upgrades and increase in complexity as trust is earned. All travel time is paid and expenses are reimbursed but will be fronted on a personal credit card. A credit card limit of $6,000 or higher is required to appropriately support the travel, but expenses can be submitted weekly for reimbursement. We are seeking individuals within 30 minutes of LGA, EWR or BOS airports.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. AI/Fullstack Engineer

We are seeking a versatile AI Full-Stack Engineer to build and enhance the front-end experience for agentic AI applications in our Quickservice Restaurant business unit. This is not a traditional... More dashboard role?you?ll create conversational, interactive interfaces powered by autonomous agents that reason, plan, and act. ~70-80% of your time will focus on front-end development (Angular), with the rest involving troubleshooting back-end integrations, agent orchestration, and generative/conversational AI behaviors.Develop responsive, high-performance Angular front-ends for agentic/conversational AI systems, enabling natural user interactions with AI agents.Collaborate on building intuitive interfaces that surface agent outputs, workflows, and decisions in real-time.Troubleshoot performance issues (e.g., slow conversations) by digging into agent orchestration, back-end services (.NET/C#), and AI components.Experiment with and apply generative AI tools/techniques (e.g., prototyping with live data, dynamic visuals, prompt engineering) to accelerate development.Contribute to end-to-end system understanding as a jack-of-all-trades?able to stretch into back-end diagnostics and agentic concepts without being a pure specialist.Stay current with agentic AI trends to ensure long-term relevance in evolving AI-driven engineering.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Follow Up Representative

Insight Global is looking for a Follow-Up Representative to support a large hospital system in the Maryland/DC area. This person will support the Denials Appeals & Performance (DAP) team, a... More centralized hospital denial group supporting 10 hospitals across the Maryland/DC region.This role focuses on post-appeal and post-submission insurance follow-up, helping offload administrative and payer-chasing work from RN teams. Follow-Up Reps will manage a mixed inpatient and outpatient inventory, working with primarily commercial payers and MCOs. This is not an appeal-writing role, though there is opportunity for growth and cross-training over time. The environment is fast-paced, documentation-driven, and collaborative, with a strong emphasis on accuracy, persistence, and accountability.Primary Responsibilities? Perform post-appeal insurance follow-up on hospital denial accounts? Productivity is quality-focused, not quota-driven? Looking for someone who has experience touching <40 accounts/day ? Check claim and appeal status via: ? Payer portals? Phone calls to insurance companies? Written payer correspondence? Work accounts originating from: ? Denials Appeals & Performance (DAP) RNs? Acute Case Management (ACM) RNs? Document all follow-up actions clearly in the appropriate system? Identify cases with insufficient or unclear documentation and escalate appropriately? Track payer responses, timelines, and next steps? Support rebilling or resubmission efforts when required? Navigate long hold times and high-touch payer follow-up while maintaining productivity? Collaborate with: ? RN reviewers? Other follow-up representatives? Leadership as needed? Participate in: ? Team huddles? Workflow updates? Ongoing training and cross-training initiatives? Adapt to evolving workflows as the DAP team continues to expand and absorb new workstreamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

O365 Engineer

The Senior Engineer, Unified Communications/M365 will be expected to architect, support, and enhance our enterprise collaboration and messaging environment. The role will primarily support end-to-end... More email delivery operations and oversee the administration of M365 applications, including Teams, Exchange, and other key Microsoft applications. The ideal candidate will possess deep expertise in Microsoft 365, Exchange (Online and On-Prem), Proofpoint, and Metadact, and a comprehensive understanding of the end-to-end email lifecycle across cloud and hybrid models. Experience with telephony/VoIP and SharePoint Online is a strong plus.?Lead the design, implementation, and support of enterprise Unified Communications solutions with a primary focus on Microsoft 365, Exchange Online, and hybrid Exchange environments;?Act as the subject-matter expert for all email architecture, including on-prem and cloud routing, mail flow design, authentication, message hygiene, and deliverability;?Understand and assist in administering email security platforms, including Proofpoint, supporting policies, DLP, encryption, TAP, and routing;?Support and maintain Metadact for metadata scrubbing, compliance, and secure content handling;?Manage and troubleshoot the complete email lifecycle, including DNS, SMTP relays, connectors, transport rules, security controls, and message tracking;?Oversee hybrid Exchange configurations, connectors, coexistence, and migration activities;?Provide Tier 3/4 escalation support for complex messaging and unified communications issues;?Collaborate with security, infrastructure, and application teams to maintain consistent standards and ensure secure, high-performing UC services;Pay range between $109-141KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Business Development Manager (West)

Overview: Insight Global is searching for a Business Development Manager to support one of our largest maritime equipment supporters in the US. In this role, you will be expected to... More strategically advance the business performance, cultivate growth, and expand the market presence of the Deep-Sea Services and Projects Divisions respectively. In this crucial role, you?ll lead efforts to position the end client as the preferred choice among valued customers and esteemed business partners, including OEMs and integrators. With a proactive mindset and a talent for seizing opportunities, you?ll play a central role in shaping our company?s path forward. Your work will have an international scope, primarily focusing on The West Coast, focusing on California, Washington, and potentially Vancouver, Canada. Day to Day:-Stay updated on market developments and respond proactively.-Recruit and develop talent to achieve ambitious growth targets.-Negotiate contracts, explore partnerships, and drive sales growth.-Lead sales teams for direct and indirect customer segments.-Develop geographic expansion and sales strategies.-Engage with clients at all levels to influence purchasing decisions.-Optimize processes, efficiency, and customer experience.-Act as ambassador, maintain relationships, and drive revenue growth.-Generate leads, ensure timely follow-up, and register opportunities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less