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Insight Global is seeking a Data Pipeline Engineer to support Palantir Foundry implementations for U.S. Government customers. This role is a hybrid Data Engineer / Software Engineer / Incident... More Response position focused heavily on maintaining the health and reliability of production data pipelines across multiple customer environments.The day-to-day work is predominantly incident-driven, with engineers spending the majority of their time responding to data health failures, debugging pipeline issues, and identifying root causes across complex, large-scale data systems. While some development work is involved, it is primarily focused on patching, optimizing, and refactoring existing pipelines rather than building net-new solutions.This individual will support hundreds of pipelines across multiple customer stacks and must be comfortable navigating unfamiliar systems, diagnosing issues quickly, and collaborating with internal teams, data providers, and government stakeholders. Success in this role requires strong problem-solving skills, comfort working in production environments, and the ability to take ownership of incidents end-to-end.Key Responsibilities:Respond to, triage, and debug data pipeline failures and incidents across multiple customer stacks (primary responsibility)Monitor pipeline health, review alerts, and ensure timely response to data issues (targeting first review within 24 hours)Analyze root causes of failures (e.g., data quality issues, pipeline breaks, infrastructure constraints, OOM errors) and implement fixes where applicableRead, modify, and patch existing code (primarily Python/PySpark) to restore pipeline functionality and improve stabilitySupport and maintain pipeline schedules, re-run failed jobs, and ensure proper data delivery to downstream systemsCoordinate with upstream data providers and internal teams to resolve ingestion issues, certificate expirations, or connectivity problemsEscalate issues when ownership or permissions fall outside of scope, while maintaining accountability for resolutionCommunicate pipeline outages, data inconsistencies, and resolutions to stakeholders as neededContribute to ongoing improvements in monitoring, alerting, and pipeline reliabilityPay Range: Pay will be hourly and varies by level of experience. Average Range: ~$55?99/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a TS/SCI Data Engineer to support a large government customer in Alexandria, VA. In this role, you will serve as a Data Engineer supporting Joint Interagency Task Force 401... More (JIATF 401), where you will design, build, and maintain data architectures and analytical solutions that transform large volumes of operational, intelligence, and mission data into actionable insights. On a day-to-day basis, you will develop scalable data pipelines that collect, integrate, process, and manage information from a variety of operational, intelligence, and enterprise systems, ensuring data is clean, accurate, accessible, and ready for analysis. Using tools such as Maven Smart System (MSS), Palantir, Power BI, Python, and AI-enabled analytics platforms, you will support mission analysis, operational assessments, and strategic decision-making efforts. You will aggregate and analyze structured and unstructured data, develop dashboards and visualizations, and create common operating picture products that help stakeholders understand complex operational environments and make informed decisions. The role also involves leveraging artificial intelligence and machine learning technologies to automate data processing, identify patterns and trends, extract key information, and support predictive analytics. Working closely with engineers, analysts, operators, and mission stakeholders, you will gather requirements and develop data-driven solutions that support Counter-Unmanned Aircraft Systems (C-UAS) operations, capability development, operational assessments, technology demonstrations, and acquisition efforts. Additionally, you will develop data models, maintain databases and metadata repositories, establish performance metrics and analytical frameworks, and produce technical documentation, reports, and executive-level briefings for senior leadership. Ensuring data integrity, security, and compliance with applicable policies and governance standards will be a key responsibility, while continuously identifying opportunities to improve data architectures, automation workflows, and analytical methodologies. Staying current with emerging AI technologies, advanced analytics capabilities, and mission-relevant data sources will be essential to enhancing organizational effectiveness and supporting informed operational and procurement decisions.$40/hr to $55/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable lawWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a C/C++ Software Engineer to join one of our clients at Nellis AFB. They will help design, develop, and maintain critical system software components for Joint Simulation... More Environment (JSE) at the Joint Integrated Test and Training Center ? Nellis (JITTC-N), Nellis AFB, NV. As part of a team providing on-site Modeling and Simulation (M&S) support to establish and deliver high-end Advanced Tactics, Training, and Test capability for Government personnel operating under USAFWC/ACC, this candidate will contribute to the development and maintenance of NAVAIR?s Next Generation Threat System (NGTS), a continually evolving synthetic environment generator that provides constructive entities to the battlespace simulation and supports multiple platform/services training, testing, analysis, and research and development. The Software Engineer will leverage their expertise in C++/C, along with strong design skills, to enhance the functionality and integration of NGTS with other JSE components like GRID (Global Reusable Interface Domain) in a complex simulation and training environment. This role requires a solid understanding of software architecture and development of best practices.What You Will DoDeveloping software for an advanced synthetic training environment. This software is integrated into flight simulators to support pilot training against potential threats. Support software development, software integration, customer training and demonstrations. ?Demonstrates a knowledge of standard programming algorithms, design patterns, and object-oriented software design.?Evaluate and review C++ language code. Programming using C++, C, Python 3.?Develops parallel processes, threading, process communication.?Utilizes Git for daily code management, including branching, merging, and resolving conflicts within a collaborative development environment.?Works proficiently with Git in both Bash (Linux) and Windows environments.?Interacts with remote repositories, pushes code updates, and manages local repositories.?Adheres to established branching strategies and understands the implications of working with master/production branches.?Collaborates with team members to design future enhancements.?Familiarity with time-series analysis a plus.Compensation: $62/hr to $69/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start day 1 of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking 4 Electrical Engineering Technicians to support one of the world's leading aircraft manufacturers in the development, build, integration, and sustainment of laboratory test systems.... More These technicians will work closely with engineering teams to build and maintain complex electrical systems, install components and wire bundles, troubleshoot hardware issues, and support system modifications throughout the product lifecycle.This is a hands-on role ideal for candidates with an aerospace electrical background who enjoy working directly with aircraft electrical systems, wiring, testing, and troubleshooting. The team is seeking experienced technicians rather than design engineers.Shift: 2:00 PM ? 10:00 PM (2nd Shift)Key ResponsibilitiesBuild and support laboratory electrical systems used for aircraft development and testing.Install, route, bundle, terminate, and secure aircraft wiring and cable assemblies.Perform component installation, system integration, and hardware modifications.Troubleshoot electrical systems to verify proper installation, functionality, and safe operation.Use multimeters and other test equipment to perform continuity checks, electrical testing, fault isolation, and system verification.Support engineering teams by implementing redlines, engineering changes, and configuration updates.Maintain system operations and assist with resolving technical issues impacting lab functionality.Develop, maintain, and revise technical documentation, work instructions, installation procedures, and maintenance records.Interpret electrical schematics, wiring diagrams, engineering drawings, and technical specifications.Identify discrepancies between installed hardware and engineering requirements and coordinate corrective actions.Plan, conduct, and document testing activities on electrical systems and components.Support validation and verification activities to ensure system performance, reliability, and safety.Assist with maintenance, repair, retrofit, and modification efforts on laboratory systems.Coordinate activities with engineers, manufacturing personnel, and suppliers as required.Maintain compliance with company procedures, aerospace standards, customer requirements, and safety regulations.Perform production and technical support activities as assigned.Compensation: $37/hr to $41/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an AI Systems Engineer to support the deployment, integration, and sustainment of AI-enabled applications within customer and mission-focused environments. This individual... More will serve as a key technical contributor responsible for helping transition emerging AI technologies from development and prototype environments into operational use. The ideal candidate possesses a strong background in systems engineering, cloud technologies, application integration, infrastructure management, and platform operations, with the ability to work across multiple technologies and evolving mission requirements.The selected candidate will work closely with software engineers, AI/ML engineers, architects, and technical leadership to deploy scalable environments, integrate applications into customer ecosystems, and maintain the infrastructure necessary to support reliable operations. Successful candidates will be comfortable troubleshooting complex issues, supporting distributed systems, and enabling the successful deployment of AI-driven capabilities into production environments. This role is ideal for someone who enjoys solving challenging technical problems, working directly with stakeholders, and helping bridge the gap between innovative technology development and real-world implementation.Additional Responsibilities:? Deploy and integrate AI-enabled applications within cloud, hybrid, and customer-operated environments? Support platform architecture, infrastructure components, and application connectivity across multiple systems? Manage and maintain containerized environments using Docker and Kubernetes? Implement and support CI/CD pipelines to streamline software deployment and operational efficiency? Monitor, troubleshoot, and optimize system performance, reliability, and availability? Support infrastructure automation, configuration management, and scalability initiatives? Collaborate with software engineering, AI/ML, and systems engineering teams throughout the deployment lifecycle? Evaluate and integrate emerging technologies into existing operational environments? Assist with customer-facing deployment, integration, testing, and troubleshooting efforts? Support secure, mission-critical environments requiring high levels of reliability and operational excellence$75hr to $115hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Business Analyst III to support a leading media organization?s data quality and rights management platforms. This role partners closely with business users, technical... More leads, and offshore development teams to ensure accurate data capture and seamless system usage across the organization. The Business Analyst III will manage requirements for a SaaS based data quality tool that supports content acquisition, user onboarding, and ongoing data management initiatives. The ideal candidate is a strong communicator who understands core business analysis fundamentals, thrives in Agile environments, and excels at serving as the connective tissue between users, leadership, and technical teams. Media or entertainment experience is highly valued, along with the ability to listen to user challenges and translate them into effective, scalable solutions.?Serve as the primary Business Analyst supporting a SaaS data quality and rights management tool?Partner with business units and Product Managers to gather, define, and document requirements?Translate complex business needs into clear, actionable functional specifications?Lead planning and prioritization sessions; maintain and manage a prioritized backlog?Facilitate discovery, requirements, testing, and deployment activities across the SDLC?Act as the liaison between business users, technical leads, and offshore developers?Lead and support User Acceptance Testing and quality assurance efforts?Monitor business strategy changes and assess downstream system impacts?Develop SOPs, training materials, and user guides; deliver end-user training?Investigate, resolve, and escalate issues while maintaining ownership and urgency?Support Scrum ceremonies and align sprint work with business objectivesCompensation: $55/hr to $65/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a team of IT Radio Technicians to support mission-critical communications for government and public safety operations fully on site in Washington, DC area. This individual... More will support a highly visible communications program responsible for maintaining, programming, deploying, and troubleshooting radio equipment and supporting infrastructure used in support of daily operations and events.This role is ideal for candidates with experience in military communications, telecommunications, radio systems, IT/network support, SATCOM, field service, or technical operations environments. The team supports mobile and portable radios, network-connected communications equipment, inventory systems, and field deployments that help ensure reliable communications. Successful candidates are hands-on troubleshooters who enjoy working with technology, solving technical problems, supporting end users, and maintaining mission-critical equipment in a fast-paced operational environment.Day-to-Day Responsibilities:?Program, configure, and support mobile and portable radio equipment and associated communications infrastructure.?Troubleshoot radio, network, and connectivity issues affecting field-deployed communications equipment.?Support inventory management activities, including barcode scanning, asset tracking, equipment audits, and database updates.?Receive, stage, test, package, and deploy communications equipment for customer sites and special events.?Pick, pack, and ship radio kits, tactical communications equipment, antennas, cables, and associated hardware.?Perform basic network troubleshooting using tools such as ping, network connectivity testing, and remote device diagnostics.?Support equipment installation, cable management, and hardware integration activities.?Assist with shipping and receiving operations, equipment inspections, and inventory reconciliation efforts.?Maintain accurate records within inventory management and tracking systems.?Provide Level 1 technical support for communications and network-connected devices.Work independently and collaboratively to resolve technical issues while supporting operational deadlines and mission requirements.Compensation:$42hr to $50hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seeking a qualified Client Service Specialist to work onsite in their Southfield, MI office. The Client Service Specialist plays a vital role in supporting clients... More whose original advisor is no longer active by delivering a high-touch, relationship-driven service experience. This position serves as a primary liaison between clients, advisors, and internal teams, ensuring seamless continuity of service, proactive communication, and operational excellence.The ideal candidate is an experienced financial services professional with strong interpersonal and communication skills, exceptional attention to detail, and the ability to manage sensitive client interactions with professionalism and empathy. This individual will support client retention efforts, assist with advisor meeting coordination, manage service requests, and help maintain accurate records and workflow efficiency across insurance, annuity, and investment accounts.________________________________________Key ResponsibilitiesClient Relationship Management?Serve as a primary point of contact for client service inquiries via phone and email ?Deliver a high-touch client experience through proactive, professional, and timely communication ?Build trust and rapport with clients while providing white-glove service and support ?Assist clients with account inquiries, policy updates, beneficiary changes, payment questions, and servicing requests ?Offer and coordinate detailed policy or account reviews with financial advisors when appropriate Client Servicing?Support servicing needs for client accounts across insurance, annuity, and investment products ?Confirm account ownership and assignment status using internal systems and compliance protocols ?Research client information utilizing firm resources and databases ?Complete required follow-up paperwork and ensure all servicing activities are documented accurately in Advisor360 ?Monitor Home Office alerts, conservation opportunities, term conversion notifications, and other client retention initiatives ?Assist with account disbursement requests and other account management needs, when appropriately licensed Advisor & Operational Support?Coordinate advisor meetings, annual reviews, and client follow-ups ?Prepare documentation and meeting materials for client appointments ?Support Internal Lead Generation Program (ILP) initiatives by assisting with client outreach, scheduling, and required documentation collection ?Collaborate with Insurance, Investment, and Operations teams to ensure service continuity and workflow alignment ?Track client activity, meeting notes, and servicing updates within CRM systems ?Assist with reassignment workflows and service coordination for transitioned client relationships Administrative & Compliance Responsibilities?Maintain accurate and compliant client records and documentation ?Ensure adherence to compliance, authentication, and confidentiality standards ?Monitor and respond to Home Office notifications and service requests in a timely manner ?Support operational efficiency through organization, prioritization, and proactive follow-through Compensation: $50-55k.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a System Admin to join one of our clients in San Diego, CA. This role is onsite at North Island. The System Administrator is responsible for operating, maintaining, and... More troubleshooting server, workstation, and enterprise system services. The candidate will support the operation and maintenance of multiple systems across different classification levels and help ensure reliable system availability for our customers and site operations. This position provides direct system administration support. Responsibilities include creating and maintaining user accounts and permissions in Active Directory, managing group policy objects, supporting Windows Server environments, maintaining DNS records and organization, managing server roles and features, troubleshooting system access issues, and supporting Information Assurance compliance. The candidate will also assist with STIG scanning, documentation of findings, remediation actions, patching, system hardening, and maintaining technical documentation for supported systems.Responsibilities: ? Maintain the smooth operation of servers, workstations, and supporting enterprise services.? Create, maintain, and troubleshoot user accounts, security groups, permissions, and access rights within Active Directory.? Configure, manage, and troubleshoot Group Policy Objects to support system security, compliance, and operational requirements.? Support Windows Server administration, including server roles, features, services, and routine maintenance.? Maintain DNS records, naming organization, and related system documentation to support reliable network and system operations.? Perform system troubleshooting for authentication, access, server availability, workstation issues, and application or service interruptions.? Support Information Assurance compliance activities, including eSTIG scanning, STIG checklist review, finding documentation, and remediation.? Assist with patch management, software updates, vulnerability remediation, and system hardening efforts.? Prepare or ensure that appropriate system documentation exists, including operational instructions, troubleshooting steps, and configuration records.? Coordinate with network administrators, cybersecurity personnel, customers, and third-party support teams to resolve system issues and maintain operational readiness.? Monitor supported systems and recommend improvements to maintain reliability, security, and performance.Compensation: $40-48/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is in search of a Desktop Support Consultant to support user's computer equipment to ensure equipment functions properly on the enterprise's networks.- Provides client-side network... More support and escalates to Tier 3 support as needed.- Supports departments' equipment issues and utilizes remote connectivity tools for local and long-distance users worldwide.- Supports customers' provided communications devices (e.g., Samsung, iPhone, etc.) to ensure devices integrate with the enterprise's networks.- Ensures directory and security protocols are maintained to protect enterprise-wide equipment and information and to prevent unauthorized access and usage.- Reviews system and management tracking tool tickets (ServiceNow) to confirm ownership and to establish priority for completing ticket work requests.- Documents work in incident management tracking tool (ServiceNow) and manages service levels to meet or exceed within allowed timeframes.- Provides recommendations to advise customers on software and hardware purchases and upgrades and to support customer cost-cutting initiatives.- Manages computer equipment inventory to maintain available stock for emergency replacements and upgrades and to meet certain customer needs.- Examines and inspects equipment to determine damages and to repair and replace equipment.- Coordinates removal of end-of-life equipment to ensure proper disposal, recycle and surplus and to update asset inventory records.- Verifies software licensing agreements to comply with enterprise volume license requirements and limitations.- Supports enterprise-wide software packages to ensure user functionality.- Assigns rights as needed to run and deploy software, perform testing and ensure operability.- Uses systems management tool (i.e., SCCM/MECM, JAMF) to manage the enterprise desktop environment, generate reports, observe functions, image systems and increase efficiencies.- Assigns permissions using active directories and group policies to ensure proper security levels.- Manages users and computers and ensures standardized group policies to map printers and network shares.- Receives notifications of V.I.P. trouble tickets to act on and ensure quick responses and issue resolution.- Utilizes enterprise and departmental file and print servers to establish printer assignments for users and to permit users to store data securely.- Ensures systems are encrypted as needed per university policy.- May support multiple departments on campus as part of a local team or individually as a single primary technician within a designated area/department/building as part of a wide-spread team; must be able to work in a team environment.- Participates in weekly team meeting and any additional meetings and/or training as assigned- Performs IT-related responsibilities as required.Compensation:$26/hr to $28/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one ofemployment, including options for medical, dental, and vision insurance. Eligibility to enroll inthe 401(k) retirement plan begins after 90 days of employment. Additionally, employees in thisrole will have access to paid sick leave and other paid time off benefits as required under theapplicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less