Job Search Results for analyst

The Complaints Manager will provide leadership to the Complaint Analysts who are responsible for evaluating, investigating and processing customer complaints. The position directs activities... More associated with complaint owners to ensure timely complaint processing. This position interacts closely with Customer Experience when customer follow-up is required and the Global Complaints Committee when complaints require reporting to regulatory authorities. This is expected to be a working manager role. Authority & Responsibilities:?Oversees the daily work activities of the Complaint Analyst team?Seeks out opportunities to standardize and improve complaint handling processes. Applies continuous improvement methodologies to drive operational excellence, regulatory compliance and business efficiency.?Monitors staff performance to ensure high quality and accurate complaint records based on regulatory expectations?Oversees the timely receipt and processing of incoming complaints from a variety of sources, including end-users, providers and other Permobil companies. ?Ensures Complaint Analysts make consistent and accurate complaint determination decisions?Ensures complaint investigations are processed in a uniform and timely manner, to meet company goals and/or reporting timelines?Works with Customer Experience to ensure complaint details are accurately recorded and customer follow-up is properly documented?Works with staff to ensure the successful execution of established policies and procedures for complaint processing?Collects data and prepares reports on customer complaints?Supports internal and external audits and health authority inspections?Provides additional hands on support to complaint analysts in the event of a complaint backlogWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Document Review Associate will be joining the warehouse team of 5 to perform clerical work such as labeling files, data uploads, Bailee processing, reviewing criteria, and investigating documents... More for clients. This includes the review of incoming files and responding to requests by email for reinstatements and releases while maintaining deadlines or service level agreements for clients. The team works collaboratively in a fast paced environment and can manage 500-1,000 loans a day. The ideal candidate has strong experience with Excel, Mortgage Review, and a go getter attitude. This role is paying $17/hr with hours of 8:00-5:00PM EST.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global's client is seeking a QA Automation Engineer to join their team. The engineer will be responsible for testing, analyzing, planning, and executing both manual and automated tests to... More validate the efficiency of database management systems. Responsibilities include designing and developing automation scripts, conducting regression tests to ensure that resolved bugs do not impact existing functionalities, and collaborating closely with developers, product owners, and other QA engineers. This role requires more than just executing test cases?the engineer must understand requirements and proactively create test cases and scenarios. The position is onsite four days a week and requires agility to switch between various projects as needed. The team uses Jira for ticket management and defect tracking, and TestRail for test case creation and documentation. Strong communication skills, adaptability, and the ability to work both independently and as part of a team are essential for success in this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an experienced Software QA Analyst to join one of the largest Retail Clients in Vancouver BC. This person will be joining the Data Platform and Governance Team. We are... More seeking candidates with specialized expertise in Snowflake data warehousing. This role is critical to ensuring data integrity and system reliability across our enterprise data platform. The successful candidate will work collaboratively within a multi-tiered QA ecosystem, interfacing with upstream and downstream QA teams while leading complex Snowflake testing initiatives.Principal Duties and Responsibilities:Design, develop, and execute comprehensive test plans and test cases for Snowflake-based data pipelines.Perform functional, integration, and regression testing across multiple Snowflake environments.Identify, document, and track defects through resolution using established defect management processes.Collaborate with development teams to understand system requirements and translate them into effective testing strategies.Provide quality-focused feedback on database schemas and data transformation logic.Snowflake Migration TestingLead end-to-end testing efforts for Snowflake version migrations and platform upgrades.Develop and maintain automated scripts to validate data consistency, schema integrity, and functional equivalence between Snowflake versions.Create database comparison utilities to identify discrepancies in data, metadata, and performance characteristics.Execute pre-migration, migration, and post-migration validation processes.Document migration testing procedures and maintain testing artifacts for future upgrades.Database Testing & ValidationDevelop and maintain SQL scripts for data validation, comparison, and quality assessment.Perform comprehensive database testing including data integrity checks, and referential integrity validation.Establish and maintain test data management processes for Snowflake environments.Testing ExpertiseSolid understanding of software testing methodologies, SDLC, test design techniques, and QA best practices.Experience with test management tools (JIRA, TestRail, or similar).Knowledge of CI/CD processes and integration testing within DevOps environments.Experience with automated testing frameworks and tools.Understanding of data warehousing concepts.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An equivalent combination of training and experience may be considered. Such experience must be clearly documented for consideration.Under administrative direction, position is responsible for... More providing administrative coordination of budgetary, operational and financial related activities for various agency operating departments within the Office of Management and Budget for the Broward Sheriff's Office. Position works collaboratively with agency operating departments in compiling statistical and financial data in order to examine budgets and to justify funds requested. Employee in this classification is expected to initiate and coordinate activities with considerable independence. Work is subject to review through conferences and written reports for the attainment of desired management objectives and for conformity with established policies and procedures. Performs related work as directed.The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.Functions as a liaison between the Office of Management and Budget and various agency operating departments to assist with the coordination of budgetary, operational and financial related activities.Assists various operating departments in compiling statistical, operational and financial data in order to examine budgets and justify funds requested.Coordinates the preparation and assembly of budget materials for presentation to the Broward County Board of County Commissioners.Develops, publishes, and distributes an agency wide calendar to give guidance on budgetary timelines and deadlines.Performs tabulations for budget development; prepares budget transfers; assembles information from unit records for reporting needs; compiles data for public information requests as needed.Liaison with divisions for the administration of position fill requests; ensures the status of an available position within Position Control of PeopleSoft and that the appropriate documentation and approvals are received prior to processing.Liaison with Human Resources on Position Control administration within PeopleSoft.Maintains database of employee transfer requests; disseminates approved transfer requests to Human Resources for processing.Assists agency operating departments in tracking spending verses estimates for the purpose of determining consistency in spending patterns and allotment plans; assists in monitoring purchasing, financial, and personnel operations.Coordinates with Grants Management on the preparation and timely submission of grant applications, amendments, and budget transfers; ensures staffing levels are accordance with the grant parameters.Enters purchase orders via unit computer system, and distributes purchase orders to vendors.Utilizes spreadsheets along with budgeting, statistical analysis and database software to provide accurate and up-to-date information to requesting departments.Provides supervision and coordination of departmental administrative support functions; ensures quality assurance through overseeing data entry, file maintenance, file retention and retrieval and confidentiality of processed work.Conducts research and evaluation, in collaboration with appropriate agency representatives, to determine needs and assess feasibility of new budgetary requests.Assists auditors with records or related information for yearend closing activities; confers with external auditors and governmental officials.Assist the Budget Director in compiling data necessary for FEMA reimbursements in accordance with regulatory standards, budgeting procedures, and records maintenance.Assists in preparing a variety of written documents including study plans, special and regular reports, systems and organizational analysis.Coordinates/verifies employee leave requests, overtime, scheduling, vacation time, and payroll data reconciliation.May attend county and city commission meetings as directed.May be assigned to the Emergency Operations Center (EOC) as directed.May operate an agency vehicle.Performs related duties as directed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

AFO?has an opening for a dynamic Deputy Program Manager / Business Analyst (DPM) to support the?Letterkenny Army Depot in Chambersburg PA.??As the DPM, you will directly support the program... More requirements for the Depot by achieving program objectives as you interface with customers and supervise a diverse team of technical professionals. Responsibilities include supporting the program manager?s daily operations relative to contract management, finance, security, staffing, supply chain, maintenance management, real property maintenance, life-cycle management and procurement. The ideal candidate will have excellent team management skills, business process improvement skills, dynamic customer engagement and relationship management abilities.? Additionally, possess superior analytical and problem-solving skills, operate independently with limited supervision and feedback, be a strong team player, and can establish solid working relationships horizontally and vertically with staff members, peers, and our external Government customers.The portfolio includes but is not limited to the following five areas: Maintenance Manufacturing Recapitalization (Recap) and Reset and Modernization and Technical Support; Weapon Systems Maintenance; Logistical Services in support of Production Management; Staffing Services in support of Logistics Modernization Program (LMP); and Real Property Management, maintenance, and support services. Responsibilities:Execute all facets of program management for contract (i.e., cost, schedule, reporting, engagement etc.). To assist in assessing project objectives and conducting business needs analysis. Provide clear, structured, useable requirements analytics relative tradeoff analysis, requirement feasibility and risk analysis. Research and develop cost-benefit analysis.? Overseas and participates in the management of comprehensive operations, providing direct supervision to shift supervisors and team leaders. Assists the Program Manager with the development and administration of project goals, objectives and procedures. Oversees the scheduling and assignment of all personnel work for over 40 labor categories Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends appropriate service and staffing levels in compliance with Company policies. Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; and meets with staff to identify and resolve problems Develop, mentor, sponsor and provide supervisory oversight of personnel. Drive innovation and integration of new technologies into project?s activities. Oversee and assist with analyzing business and technical requirements. Liaise with key management stakeholders with active participation in integrated planning teams meetings to ensure as liaison with clients, participating in meetings to ensure financial audit readiness, property accountability, process standardization and work optimization, while ensuring supported agency policy requirements are met.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our Client is looking for a Senior Business Architect to join a construction company here in South Florida. This person will be joining the Data Science team and working with leadership to help... More develop, plan and execute the strategy that results in optimizing best business processes for this division of the organization. A successful candidate would have experience organizing budgets, create internal business workflows and lead cross-functional improvement initiatives. This person will come utilize lean and Six Sigma and oversee software development data driven projects. This is a Senior level role so they will need to have excellent interpersonal/relationship skills. This role is a permanent opportunity and requires to be on site five days a week. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A global, rapidly growing industrial equipment company is seeking a Parts Operations Manager to lead the overall direction, coordination, and evaluation, including financial performance, customer... More service, and team morale of a well-established parts department. The team consists of 4 direct employees and 4 indirect, including a Parts Admin, Parts Pricing Analyst, and Reverse Logistics Coordinators. This department serves as the critical link between the company and its affiliate locations worldwide, ensuring the efficient distribution of finished products and spare parts.This role replaces a previous Parts Manager who transitioned to another location within the company. The Parts Operations Manager will work closely with Procurement and Warehouse teams to execute corporate programs and policies that minimize Cost Per Piece, while delivering exceptional customer service and maximizing associate productivity. The position also requires developing, interpreting, and implementing ISO 9001-compliant policies and procedures to ensure high-quality distribution at competitive costs.Key Responsibilities? Oversee and maintain an efficient, well-organized parts department.? Train and manage parts department personnel to ensure availability and performance.? Support the service department by meeting its parts requirements.? Review stock orders to maintain a balanced, fast-moving inventory of parts and components.? Maintain adequate stock levels to meet demand and achieve optimal inventory turnover.? Supervise and ensure accuracy of inventory management and control systems.? Conduct regular and spot-check inventories.? Master all phases of the computer systems required for service and parts management.? Ensure a clean, orderly department environment.? Generate and review inventory reports from LME Mine Sites and affiliated companies.? Deliver superior customer service to internal and external customers.? Schedule parts deliveries, provide accurate timelines for back-ordered items, and communicate clearly with customers.? Handle customer complaints professionally, demonstrating empathy and commitment to service excellence.? Enforce expense controls across all departments within the facility.? Drive quality improvements to optimize cost, service performance, and foster a quality-focused culture.? Promote workplace safety through education and adherence to company safety programs.? Analyze and prepare monthly and annual reports, including payroll budgets, and ensure compliance with plans and patterns.? Allocate resources effectively to meet priorities.Continuously evaluate processes and infrastructure to improve operational performance and prevent service or capacity issues; submit capital/facility improvement requests as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

DAY TO DAY:Insight Global is seeking a Benefits Administrator for a large health services client. As a vital member of our Human Resources team, the Benefits Coordinator will serve as a strategic... More partner, overseeing all aspects of Benefits Administration throughout the talent acquisition and workforce development journey. From onboarding to retirement, you will take ownership of HR operations, ensuring seamless management of employee benefits. Your role will involve optimizing our Human Resources Information System (HRIS), meticulously recording transactions to support Fairview Range's overarching goals and strategic initiatives.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Day to Day:Insight Global is seeking a Product Owner to work HYBRID for a client in Apex, NC. This role will serve as the voice of the customer and content authority for Firmware / Smart... More Devices?serving as the voice of the customer and content authority for your Agile team. You will work as part of the Agile Trio (Product Owner, Value Stream Architect, Scrum Master) to define, prioritize, and deliver solutions that integrate hardware, firmware, cloud, and applications into a seamless customer experience. The ideal candidate brings a solid understanding of full-stack IoT development, curiosity about the customer experience, and a passion for building products that connect innovation with purpose.Key Responsibilities:? Own and manage the product backlog for the Firmware / Smart Device value stream, ensuring alignment with product roadmap and technology strategy.? Translate business objectives and product roadmaps into clear, actionable epics, features, and user stories with well-defined acceptance criteria.? Drive backlog refinement, PI Planning, and iteration reviews to ensure delivery predictability and quality.? Collaborate with Product Management, Engineering, QA, DevOps, and Program leadership to manage dependencies and ensure release readiness.? Partner with Product Management to measure business value and validate outcomes.? Support Agile best practices, continuous improvement, and Inspect & Adapt sessions using data-driven insights.Maintain awareness of the full IoT stack and ensure technical feasibility and scalability of solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less