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Mar 27, 2026

Westlake Village, CA

|

QA

|

Perm

|

$100k - $130k (estimate)

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As part of a growing QA function, you will work alongside additional QA and test engineering resources to improve validation coverage, establish repeatable processes, and reduce risk in production releases.You will collaborate closely with firmware, backend, frontend, hardware, and operations teams to ensure quality expectations are clearly defined, testable, and validated before customer deployment.Responsibilities?Validate firmware, hardware, and dashboard releases against defined and approved scope?Partner with firmware, backend, frontend, hardware, and DevOps teams to clarify test expectations early in the development cycle?Participate in release readiness reviews by assessing risk, coverage, and known limitations?Support investigation and reproduction of customer impacting issues in collaboration with Support and Engineering?Provide limited assistance with shipment related validation and verification while operational processes and ownership continue to mature?Contribute to automated testing for critical system paths across device, API, and dashboard layers?Help evolve QA processes and workflows to improve consistency, predictability, and scalability?Communicate quality status, risks, and tradeoffs clearly to cross functional stakeholders?Work closely and build relationships with Company?s development partners to ensure product intent, quality, and on time product delivery?Perform other job-related duties as requiredCompensation: up to $130k (possible flex., based on experience) + benefitsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Software QA Engineer","City":"Westlake Village","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Experience testing connected systems such as IoT platforms, distributed services, or cloud-based applications?Familiarity with embedded firmware validation concepts and hardware integrated testing?Experience testing backend services and APIs?Strong understanding of test design, regression strategies, and risk-based testing?Experience validating production facing releases and assessing customer impact?Ability to identify gaps in coverage and communicate quality risk clearly?Ability to work effectively across engineering, product, operations, and support teams?Comfortable clarifying scope, asking questions, and pushing back on priorities using data and risk?Strong written and verbal communication skills?Pragmatic and outcomes focused, prioritizing impact over activity?Able to balance execution with continuous improvement while managing competing priorities","Skills":"?Experience contributing to automated test suites for UI, API, or system level testing?Familiarity with modern test frameworks and scripting languages used for automation?Understanding of CI pipelines and how automated tests support release validation?Experience working in regulated environments such as healthcare or life sciences?Experience supporting or validating systems used in logistics or supply chain contexts","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":130000.0000,"SalaryLow":100000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Senior Quality Assurance Engineer to help strengthen and scale quality across our IoT enabled cold chain logistics platform serving healthcare and pharmaceutical... customers.This role focuses on ensuring reliable and compliant behavior across embedded devices, cloud services, and customer dashboards. As part of a growing QA function, you will work alongside additional QA and test engineering resources to improve validation coverage, establish repeatable processes, and reduce risk in production releases.You will collaborate closely with firmware, backend, frontend, hardware, and operations teams to ensure quality expectations are clearly defined, testable, and validated before customer deployment.Responsibilities?Validate firmware, hardware, and dashboard releases against defined and approved scope?Partner with firmware, backend, frontend, hardware, and DevOps teams to clarify test expectations early in the development cycle?Participate in release readiness reviews by assessing risk, coverage, and known limitations?Support investigation and reproduction of customer impacting issues in collaboration with Support and Engineering?Provide limited assistance with shipment related validation and verification while operational processes and ownership continue to mature?Contribute to automated testing for critical system paths across device, API, and dashboard layers?Help evolve QA processes and workflows to improve consistency, predictability, and scalability?Communicate quality status, risks, and tradeoffs clearly to cross functional stakeholders?Work closely and build relationships with Company?s development partners to ensure product intent, quality, and on time product delivery?Perform other job-related duties as requiredCompensation: up to $130k (possible flex., based on experience) + benefitsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 22, 2026

Greendale, IN

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QA

|

Perm

|

$96k - $120k (estimate)

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This individual will be a hands-on leader who partners closely with operations to embed quality and safety into daily execution?not as bureaucracy, but as a competitive advantage.This role is ideal for a builder-type QA leader with experience in high-mix, low-volume (HMLV) or job-shop manufacturing who can balance rigor with real-world production demands.Own, maintain, and continuously improve the Quality Management System (QMS), including ISO 9001 compliance, audit preparation, corrective actions, and management reviews.Lead a comprehensive gap analysis of the existing QMS and implement documented, auditable improvements adopted by operations.Drive measurable reductions in internal scrap, rework, and customer defects, with a focus on zero repeat failures.Establish and manage a Supplier Quality Program, including supplier scorecards and incoming inspection processes.Implement quality data visibility through dashboards (Power BI or ERP-based) tracking KPIs such as defects, rework, returns, NCMs, CAPAs, audits, and first-article approvals.Embed root cause problem solving (A3, 8D, 5 Whys, SPC) across shop-floor teams; train and coach operators and leaders on consistent RCA/ICA practices.Lead customer quality issue resolution, including complaints, returns, and field issues, with clear communication and structured corrective action.Own EHS programs and compliance, including OSHA, EPA, and state/local requirements.Conduct regular safety audits, committee meetings, and daily/weekly safety huddles; ensure timely corrective action closure.Integrate EHS reviews into all new process changes, equipment installations, and facility projects.Build and maintain an EHS manual and compliance matrix, ensuring required programs are documented and trained.Serve as a visible, trusted partner to production?solving problems collaboratively rather than policing outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"QA Manager","City":"Greendale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5?8 years of Quality Assurance experience in a manufacturing environment.2?3+ years in a QA leadership or management role (HMLV or job-shop experience strongly preferred).Proven ownership of an ISO 9001 Quality Management System, including audits and corrective action.Hands-on experience with customer complaints, CAPA management, and structured root cause methodologies (8D, A3, etc.).Experience with incoming, in-process, and final inspection workflows.Proficiency with QMS software, document control systems, and CAPA tracking tools.Experience using ERP quality modules.Strong Microsoft Excel skills (SPC charting, data analysis).","Skills":"Plastics or polymer manufacturing experience.ASQ Certified Quality Engineer (CQE) and/or Certified Quality Manager (CQM).Lean Manufacturing and/or Six Sigma background.Experience with CMMs and measurement system software.Power BI or Tableau experience for quality dashboards.Supplier quality portals and supplier performance tools.Experience hiring, developing, or mentoring QA technicians.Comfortable presenting metrics and results during management reviews.","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":120000.0000,"SalaryLow":96000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer is seeking a Quality Assurance (QA) Manager to build and lead a scalable Quality and Environmental Health & Safety (EHS) system that supports growth while ensuring zero-defect product... performance, safe operations, and compliance with customer and regulatory standards. This individual will be a hands-on leader who partners closely with operations to embed quality and safety into daily execution?not as bureaucracy, but as a competitive advantage.This role is ideal for a builder-type QA leader with experience in high-mix, low-volume (HMLV) or job-shop manufacturing who can balance rigor with real-world production demands.Own, maintain, and continuously improve the Quality Management System (QMS), including ISO 9001 compliance, audit preparation, corrective actions, and management reviews.Lead a comprehensive gap analysis of the existing QMS and implement documented, auditable improvements adopted by operations.Drive measurable reductions in internal scrap, rework, and customer defects, with a focus on zero repeat failures.Establish and manage a Supplier Quality Program, including supplier scorecards and incoming inspection processes.Implement quality data visibility through dashboards (Power BI or ERP-based) tracking KPIs such as defects, rework, returns, NCMs, CAPAs, audits, and first-article approvals.Embed root cause problem solving (A3, 8D, 5 Whys, SPC) across shop-floor teams; train and coach operators and leaders on consistent RCA/ICA practices.Lead customer quality issue resolution, including complaints, returns, and field issues, with clear communication and structured corrective action.Own EHS programs and compliance, including OSHA, EPA, and state/local requirements.Conduct regular safety audits, committee meetings, and daily/weekly safety huddles; ensure timely corrective action closure.Integrate EHS reviews into all new process changes, equipment installations, and facility projects.Build and maintain an EHS manual and compliance matrix, ensuring required programs are documented and trained.Serve as a visible, trusted partner to production?solving problems collaboratively rather than policing outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 08, 2026

Toronto, ON

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QA

|

Contract

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$40 - $50 (hourly estimate)

{"JobID":516859,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5X1A","ReferenceID":"TOR-93726272-9462-4d9b-8939-d6fb608cb664","PostedDate":"\/Date(1775687795000)\/","Description":"Insight Global is seeking a bilingual (French/English) QA Analyst to support testing for a French-speaking conversational bot with a global banking client. There is a strong focus on validating French language content and speech-to-text functionality. This role is primarily functional and UI-focused, supporting early journey testing and business validation.Key Responsibilities- Test and validate French-language content for a conversational bot, including spoken and written responses- Validate speech-to-text (voice-to-text) functionality in French- Perform functional and UI testing across customer journeys (Journey 1 onward)- Design and execute test cases in French, ensuring linguistic accuracy and quality- Support business validation by confirming responses meet French language requirements- Work within an Agile team using JiraWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"QA Analyst - French","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 4+ years of experience in a QA testing environment, including functional and UI testing, ideally in a financial services or wealth/investment management environment - Fluent bilingual (French \u0026 English) ? must be able to speak, write, and validate content in French- Experience with test design and execution (automation not required)- Ability to validate conversational or response-based systems (bot experience helpful but not required)- Comfortable working in Agile environments","Skills":"- Experience working in a financial services, wealth management, or investment operations environment","Industry":"QA","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":50.0000,"SalaryLow":40.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a bilingual (French/English) QA Analyst to support testing for a French-speaking conversational bot with a global banking client. There is a strong focus on validating... French language content and speech-to-text functionality. This role is primarily functional and UI-focused, supporting early journey testing and business validation.Key Responsibilities- Test and validate French-language content for a conversational bot, including spoken and written responses- Validate speech-to-text (voice-to-text) functionality in French- Perform functional and UI testing across customer journeys (Journey 1 onward)- Design and execute test cases in French, ensuring linguistic accuracy and quality- Support business validation by confirming responses meet French language requirements- Work within an Agile team using JiraWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 13, 2026

Sparks, NV

|

QA

|

Perm

|

$110k - $215k (estimate)

{"JobID":530117,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-119.41,"Longitude":39.53,"Distance":null},"State":"Nevada","Zip":"89434","ReferenceID":"AUS-fb5372af-50ad-41dc-838e-35790386d96d","PostedDate":"\/Date(1778701889000)\/","Description":"## Job DescriptionInsight Global is seeking a Construction QA/QC Manager to support a large-scale industrial EPC program focused on advanced manufacturing facilities. This individual will serve as the owner?s quality representative, ensuring all construction activities ? whether self-performed or subcontracted ? meet design intent, specifications, and applicable codes. The role partners closely with engineering, construction, procurement, and project controls teams and plays a critical role from early design reviews through final system turnover. This is a highly visible position with real influence over quality outcomes on complex, fast-moving projects.## Day-to-Day- Act as the owner?s QA/QC representative for all construction activities- Review engineering drawings during design to identify quality requirements, constructability risks, and inspection hold points- Develop and manage Inspection \u0026 Test Plans (ITPs)- Contract, schedule, and manage 3?4 third-party inspection agencies (10?15 inspectors total)- Oversee 1 internal QA/QC technician- Perform site walks, identify non-conformances, and track corrective actions- Review and audit QC turnover documentation (MTRs, weld logs, NDT reports, concrete records, etc.)- Track and report quality metrics and trends to project leadership- Spend ~75% in office / 25% in the fieldWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Construction QA Manager","City":"Sparks","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years of construction QA/QC management experience- Background in industrial or large-scale building construction- Experience with civil, foundations, concrete, rebar, structural steel, piping, and welding- Proven experience managing third-party inspection agencies- Experience reviewing drawings, scopes of work, invoices, and RFPs- Strong knowledge of IBC, IFC, ACI, and AISC codes- Experience balancing office-based QA work and field execution- Ability to work 5 days onsite- Strong leadership and ownership mindset- Broad technical expertise across multiple construction disciplines","Skills":"- CWI (Certified Welding Inspector) certification- Experience with Autodesk Construction Cloud (ACC)- Experience using Bluebeam for drawing review- Familiarity with CXAlloy or similar QA/QC documentation platforms- Experience managing special inspectors at scale- Background in EPC or heavy industrial construction environments","Industry":"QA","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":215000.0000,"SalaryLow":110000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

## Job DescriptionInsight Global is seeking a Construction QA/QC Manager to support a large-scale industrial EPC program focused on advanced manufacturing facilities. This individual will serve as... the owner?s quality representative, ensuring all construction activities ? whether self-performed or subcontracted ? meet design intent, specifications, and applicable codes. The role partners closely with engineering, construction, procurement, and project controls teams and plays a critical role from early design reviews through final system turnover. This is a highly visible position with real influence over quality outcomes on complex, fast-moving projects.## Day-to-Day- Act as the owner?s QA/QC representative for all construction activities- Review engineering drawings during design to identify quality requirements, constructability risks, and inspection hold points- Develop and manage Inspection & Test Plans (ITPs)- Contract, schedule, and manage 3?4 third-party inspection agencies (10?15 inspectors total)- Oversee 1 internal QA/QC technician- Perform site walks, identify non-conformances, and track corrective actions- Review and audit QC turnover documentation (MTRs, weld logs, NDT reports, concrete records, etc.)- Track and report quality metrics and trends to project leadership- Spend ~75% in office / 25% in the fieldWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 04, 2026

Carlsbad, CA

|

QA

|

Contract

|

$32 - $40 (hourly estimate)

{"JobID":526229,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-117.28,"Longitude":33.15,"Distance":null},"State":"California","Zip":"92010","ReferenceID":"SDG-59add28b-35ea-41d9-93c2-28e9add1129d","PostedDate":"\/Date(1777921948000)\/","Description":"Our client, a global industrial engineering and manufacturing company, is seeking a Software QA Engineer II to support both testing and troubleshooting efforts across software systems integrated with physical hardware platforms. This role is a hybrid between QA and support engineering, with a strong focus on investigating customer-reported issues, analyzing logs, and debugging system behavior. The QA Engineer II will split time between validating new features and diagnosing real-world system issues in collaboration with development and support teams. This role is ideal for someone who enjoys problem-solving and working in environments where software directly impacts physical equipment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Software QA Engineer II","City":"Carlsbad","ExpirationDate":null,"PriorityOrder":0,"Requirements":"* 4?7 years of experience in software QA or related technical role* Experience debugging issues and analyzing logs* Experience with Python or scripting for automation* Ability to investigate and troubleshoot customer-reported issues* Strong understanding of software testing principles* Experience working cross-functionally with development and support teams* Strong analytical and problem-solving skills","Skills":"* Exposure to hardware-integrated or device-based systems* Experience in a hybrid QA/support or troubleshooting-heavy role* Familiarity with test automation tools (any framework)","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client, a global industrial engineering and manufacturing company, is seeking a Software QA Engineer II to support both testing and troubleshooting efforts across software systems integrated with... physical hardware platforms. This role is a hybrid between QA and support engineering, with a strong focus on investigating customer-reported issues, analyzing logs, and debugging system behavior. The QA Engineer II will split time between validating new features and diagnosing real-world system issues in collaboration with development and support teams. This role is ideal for someone who enjoys problem-solving and working in environments where software directly impacts physical equipment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 18, 2026

San Jose, CA

|

QA

|

Contract

|

$43 - $54 (hourly estimate)

{"JobID":508346,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.9,"Longitude":37.38,"Distance":null},"State":"California","Zip":"95131","ReferenceID":"SJC-71a1bd8e-2610-4ec5-8845-04172cefad35","PostedDate":"\/Date(1773868548000)\/","Description":"We are seeking an experienced Mobile QA Engineer to support testing efforts for a consumer-facing Ads platform. This role focuses on manual mobile testing across iOS and Android applications, with a strong emphasis on QA fundamentals, test planning, and end-to-end validation.The ideal candidate brings a thoughtful testing mindset, strong experience in mobile QA, and comfort testing applications used by external consumers and clients.Perform manual testing of mobile applications (no scripting or automation required)Create and execute end-to-end test plans and test strategiesWrite, maintain, and execute detailed test casesValidate features across iOS and Android platformsPerform Firebase-based testing and validationTest APIs and backend interactions using tools such as PostmanSupport debugging and traffic inspection using tools like Charles ProxyPartner closely with engineering and product teams to identify, document, and track defectsEnsure high-quality releases for external consumer/client-facing applicationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Mobile QA Engineer ? Ads Platform","City":"San Jose","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-5?7 years of experience in Mobile QA-Strong hands-on experience with mobile application testing-Must have experience in either iOS or Android-Team requirement includes one iOS-focused QA and one Android-focused QA-Solid understanding of QA concepts, testing principles, and test methodologies-Experience with: Manual testing (no automation/scripting)-Test planning and execution-Writing comprehensive test cases-Android Studio (basic experience)-Postman-Charles Proxy-Firebase testing-Experience testing consumer-facing applications","Skills":"","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":54.0000,"SalaryLow":43.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an experienced Mobile QA Engineer to support testing efforts for a consumer-facing Ads platform. This role focuses on manual mobile testing across iOS and Android applications, with a... strong emphasis on QA fundamentals, test planning, and end-to-end validation.The ideal candidate brings a thoughtful testing mindset, strong experience in mobile QA, and comfort testing applications used by external consumers and clients.Perform manual testing of mobile applications (no scripting or automation required)Create and execute end-to-end test plans and test strategiesWrite, maintain, and execute detailed test casesValidate features across iOS and Android platformsPerform Firebase-based testing and validationTest APIs and backend interactions using tools such as PostmanSupport debugging and traffic inspection using tools like Charles ProxyPartner closely with engineering and product teams to identify, document, and track defectsEnsure high-quality releases for external consumer/client-facing applicationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 08, 2026

Lone Tree, CO

|

QA

|

Contract,Perm Possible

|

$38 - $48 (hourly estimate)

{"JobID":528541,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-105.01,"Longitude":39.59,"Distance":null},"State":"Colorado","Zip":"80124","ReferenceID":"DEN-57e31c5a-6649-4e86-b22e-5baa60b77044","PostedDate":"\/Date(1778272427000)\/","Description":"A large financial services company is looking for a Salesforce QA resources to join their team! This team is looking for a resource who can hit the ground running within a salesforce environment with black box testing, risk-based testing, system testing, regression testing, exploratory testing practices ,web service testing, performance testing, and selenium scripting for automation testing. This position will be 4 days a week onsite (Mon-Thurs) in Texas (Austin or Southlake). This position will start as a 12-month contract with very likely possibility extend or possibility convert. The team is looking for a hardworking individual who enjoys team collaboration and technical advancement within their career -- apply today!Pay Rate: $40-45We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Salesforce QA (TX)","City":"Lone Tree","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5-7 years of experience with hands on testing in Salesforce PlatformsAdvanced scripting experience using Selenium/Java and XPath(80% automation, 20% manual)Understanding of QA practices (black box testing, risk based testing, system testing, regression testing, exploratory testing practices)","Skills":"Salesforce FSC Experience Hands on experience with DevOps and Continuous Integration tools (Jenkins/Bamboo/GIT etc.) is preferred","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A large financial services company is looking for a Salesforce QA resources to join their team! This team is looking for a resource who can hit the ground running within a salesforce environment with... black box testing, risk-based testing, system testing, regression testing, exploratory testing practices ,web service testing, performance testing, and selenium scripting for automation testing. This position will be 4 days a week onsite (Mon-Thurs) in Texas (Austin or Southlake). This position will start as a 12-month contract with very likely possibility extend or possibility convert. The team is looking for a hardworking individual who enjoys team collaboration and technical advancement within their career -- apply today!Pay Rate: $40-45We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 15, 2026

East Greenbush, NY

|

Chemical Engineering

|

Contract

|

$59 - $74 (hourly estimate)

{"JobID":519468,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.73,"Longitude":42.64,"Distance":null},"State":"New York","Zip":"12144","ReferenceID":"NYC-33725bcf-b6c9-4357-aa63-e9a26d0632ea","PostedDate":"\/Date(1776291011000)\/","Description":"Insight Global is seeking a QA to join one of our largest pharmaceutical clients 5x/week onsite in Rensselaer, NY. This individual will be joining the Cleanroom team within the Facilities Engineering space assisting in lifecycle of reports being processed by the QA team. They will be responsible for managing reports from vendors, executing report reviews, adjusting QA comments, and pushing through to the next step in the report lifecycle. They will be expected to perform a high-level review through QA, identify any Gx issues, and ensuring acceptance criteria is accurate. This will be a mainly individual contributor but will be expected to work cross functionally with QA for oversight from the team when needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"QA","City":"East Greenbush","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-4-5 years of experience -GxP/heavy documentation experience -Strong communication skills and able to work cross functionally -Background in Pharma or life scienes -Detail oriented","Skills":"N/A","Industry":"Chemical Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":74.0000,"SalaryLow":59.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a QA to join one of our largest pharmaceutical clients 5x/week onsite in Rensselaer, NY. This individual will be joining the Cleanroom team within the Facilities Engineering... space assisting in lifecycle of reports being processed by the QA team. They will be responsible for managing reports from vendors, executing report reviews, adjusting QA comments, and pushing through to the next step in the report lifecycle. They will be expected to perform a high-level review through QA, identify any Gx issues, and ensuring acceptance criteria is accurate. This will be a mainly individual contributor but will be expected to work cross functionally with QA for oversight from the team when needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 09, 2026

Burnaby, BC

|

QA

|

Perm

|

$100k - $130k (estimate)

{"JobID":480982,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"British Columbia","Zip":"V5J 0","ReferenceID":"VAN-83138023-bab1-4ff0-bb02-1775b111a9ea","PostedDate":"\/Date(1767990667000)\/","Description":"Insight Global is looking for an Automation QA to join a global auctioneering company. You will own quality for a critical Salesforce-centric stack?designing test strategies, building and maintaining automation, and partnering closely with product, engineering, and manual QA to deliver reliable releases on a predictable cadence. You combine risk-based testing with strong technical acumen to provide fast, relevant feedback and high regression coverage across UI, API, integration, performance, and data layers.What you?ll doOwn the testing strategy and automation for a Salesforce ecosystem (Sales, Service, Experience Cloud), ensuring high coverage across UI, REST APIs, integrations, business workflows, databases, and performance/load.Learn the product architecture end-to-end; analyze complex requirements and business implications; derive high-value test scenarios and write efficient, maintainable test cases.Design and implement test automation frameworks; identify and automate critical regression tests; ensure robustness, stability, scalability, and CI/CD integration.Establish common processes and standards, coordinating test activities across teams and aligning tooling, environments, data management, and quality gates.Report defects clearly and succinctly; support rapid triage and root cause analysis; communicate test status, risks, and readiness across the SDLC.Make decisions on planning and estimation, test milestones, tooling selection, and escalation/closure processes to enable timely, high-quality releases.Collaborate with manual QA (e.g., test case design and Jira workflows) to translate manual scenarios into automation, focusing on business value and maintainability.Partner with automation engineers in adjacent teams working within the same stack, sharing patterns and leveraging community best practices to unblock challenges.Research and evaluate new technologies and frameworks; define mid- to long-term testing architecture and continuously improve the automation stack.Mentor teammates, strengthen team practices, and maintain productivity in the face of ambiguity while driving high customer satisfaction.Support a strong safety culture, taking personal responsibility to keep yourself and your colleagues safe every day.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Automation QA, Salesforce","City":"Burnaby","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Salesforce platform QA \u0026 automation expertise (required):Hands-on experience testing and automating within Salesforce (Lightning, Apex unit testing awareness, REST/SOAP APIs, integrations, data model, security/permissions).Ability to traverse the Salesforce ecosystem, understand complex business workflows, and design risk-based test strategies for multi-cloud implementations.7+ years as a tester for major application integration projects or product releases.4+ years designing, developing, and implementing QA best practices (test strategy, risk-based testing, quality gates, defect lifecycle).3+ years building test automation frameworks (architecture, reusable libraries, test data strategy, CI/CD).3+ years developing and maintaining automated tests using tools such as Selenium, Appium, Cucumber/BDD, TestNG, REST Assured.3+ years in programming (e.g., Java), writing clean, modular, and maintainable test code.Proven experience with Postman, Jenkins CI, Zephyr/Jira (including ZAPI), JMeter, and SQL.Track record of long-term tenure and seeing products through multiple release cycles; someone who owns the role, performs consistently, and sticks around to evolve the stack.Nice to have (Preferred)College diploma or University Degree in Computer Science, Engineering, IT (or equivalent experience).Technical certifications in software engineering or QA; Salesforce certifications (Administrator, Platform Developer I/II, App Builder) are a plus.Experience leading across UI, API, Integration, Database, Performance/Load testing with a mix of manual and automated approaches.Experience integrating automation with CI/CD pipelines, test environment management, and quality dashboards.How you?ll succeedOwnership mentality: You will be responsible for solving the automation challenges and making decisive calls on tooling, approach, and prioritization.Technical strength \u0026 resourcefulness: Comfortable traversing front-end and back-end layers, quickly plugging into the team and ecosystem.Collaboration \u0026 communication: Clear, concise communication; effective defect reporting; and productive partnership with cross-functional teams.Analytical rigor: Confident interpreting test results, making recommendations, and balancing risk, coverage, and speed.Mentorship \u0026 teamwork: Strengthen others through coaching; promote best practices and consistency across teams.Tooling \u0026 Tech You?ll UseLanguages: Java (primary), plus scripting as needed.Automation \u0026 Test Frameworks: Selenium, Appium, Cucumber/BDD, TestNG, REST Assured.APIs \u0026 Integration: Postman, REST/SOAP, Salesforce integrations.Performance: JMeter.CI/CD \u0026 Test Management: Jenkins, Jira, Zephyr, ZAPI.Data: SQL; Salesforce data models and permissions.Coverage: UI, API, Integration, Business E2E, Database, Performance/Load.","Skills":"","Industry":"QA","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":130000.0000,"SalaryLow":100000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for an Automation QA to join a global auctioneering company. You will own quality for a critical Salesforce-centric stack?designing test strategies, building and maintaining... automation, and partnering closely with product, engineering, and manual QA to deliver reliable releases on a predictable cadence. You combine risk-based testing with strong technical acumen to provide fast, relevant feedback and high regression coverage across UI, API, integration, performance, and data layers.What you?ll doOwn the testing strategy and automation for a Salesforce ecosystem (Sales, Service, Experience Cloud), ensuring high coverage across UI, REST APIs, integrations, business workflows, databases, and performance/load.Learn the product architecture end-to-end; analyze complex requirements and business implications; derive high-value test scenarios and write efficient, maintainable test cases.Design and implement test automation frameworks; identify and automate critical regression tests; ensure robustness, stability, scalability, and CI/CD integration.Establish common processes and standards, coordinating test activities across teams and aligning tooling, environments, data management, and quality gates.Report defects clearly and succinctly; support rapid triage and root cause analysis; communicate test status, risks, and readiness across the SDLC.Make decisions on planning and estimation, test milestones, tooling selection, and escalation/closure processes to enable timely, high-quality releases.Collaborate with manual QA (e.g., test case design and Jira workflows) to translate manual scenarios into automation, focusing on business value and maintainability.Partner with automation engineers in adjacent teams working within the same stack, sharing patterns and leveraging community best practices to unblock challenges.Research and evaluate new technologies and frameworks; define mid- to long-term testing architecture and continuously improve the automation stack.Mentor teammates, strengthen team practices, and maintain productivity in the face of ambiguity while driving high customer satisfaction.Support a strong safety culture, taking personal responsibility to keep yourself and your colleagues safe every day.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 22, 2026

Richmond, VA

|

QA

|

Contract-to-perm

|

$16 - $20 (hourly estimate)

{"JobID":521932,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.46,"Longitude":37.55,"Distance":null},"State":"Virginia","Zip":"23236","ReferenceID":"RIC-17d191d5-c9c1-4b08-b871-33127ac3afe3","PostedDate":"\/Date(1776874548000)\/","Description":"Key Responsibilities: - Conduct extensive call monitoring and transaction audits to ensure adherence to regulatory, client, and internal quality standards - Evaluate supplier performance across calls, data entry, complaint handling, and other quality-impacting metrics - Identify compliance risks and recommend corrective actions and process improvements - Partner with supplier management to discuss findings, set improvement timelines, and track resolution - Serve as a quality and compliance resource for suppliers and internal departments when critical issues arise - Process and manage consumer complaints across multiple clients, ensuring proper handling per client-specific requirements - Request and analyze supporting documentation from suppliers (call recordings, call logs, data files, etc.) - Prepare and deliver supplier compliance evaluation reports to QA leadership - Support special projects and additional QA initiatives as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"QA Specialist","City":"Richmond","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications: - Intermediate proficiency with Microsoft Excel, Outlook, and spreadsheet-based reporting - 2-3 years of quality assurance experience with familiarity with auditing, compliance, or related experience preferred - Experience with complaints, call center regulations, and/or escalations- Ability to manage multiple priorities in a high-volume environment - Strong problem-solving and analytical skills - Experience or knowledge of debt collection regulations or the collections industry (plus)","Skills":"","Industry":"QA","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Key Responsibilities: - Conduct extensive call monitoring and transaction audits to ensure adherence to regulatory, client, and internal quality standards - Evaluate supplier performance across... calls, data entry, complaint handling, and other quality-impacting metrics - Identify compliance risks and recommend corrective actions and process improvements - Partner with supplier management to discuss findings, set improvement timelines, and track resolution - Serve as a quality and compliance resource for suppliers and internal departments when critical issues arise - Process and manage consumer complaints across multiple clients, ensuring proper handling per client-specific requirements - Request and analyze supporting documentation from suppliers (call recordings, call logs, data files, etc.) - Prepare and deliver supplier compliance evaluation reports to QA leadership - Support special projects and additional QA initiatives as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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