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This SDET will be working on a project at a global hotel chain to replace their reservation system. The current system is a green screen terminal application that is over 40 years old. The platform... More that they are migrating off of is an old Groovy framework, moving to Java. It needs to switch to a software as a service to handle the reservations. It will require all of the functionality from the old system to work on the new system. They will take the tests that work from the old system and have them work on the new system. This will be 70% back end and API testing, and 30% front end/web testing. They must have hands on Java coding. They will work on a development team of engineers, developers, designers, and product owners. They will do peer reviews of coding, and will work collaboratively with other SDETs. They are on Selenium now migrating over to Playwright.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Develop, document, implement, and maintain firm-wide Revit standards, templates, libraries, and workflows.Coordinate Revit standards with AutoCAD and Civil 3D standards to maintain consistency and... More transparency.Support the development and continuous improvement of firm-wide BIM workflows and standards in coordination with IT and engineering leadership.Coordinate imports/exports between structural analysis software and Revit models where applicable.Coordinate large and complex models incorporating survey data, point clouds, and other geospatial datasets.Support modeling and documentation of environmental systems, including stormwater, water/wastewater, remediation, and site infrastructure.Interface with structural, civil, environmental, and other staff to ensure multidisciplinary coordination.Assist with development of structural, civil, and environmental details and typical sections for firm libraries.Perform model and drawings quality control reviews to verify compliance with firm standards, client BIM requirements, constructability, and coordination conflicts.Provide technical support, troubleshooting, and training for engineering and design staff.Coordinate with IT regarding software versions, licenses, hardware needs, and data management practices.Efficiently communicate and coordinate efforts across multiple projects and teams.Work in a collaborative team environment while supporting multiple concurrent projects.Actively participate in professional, technical, and industry-related organizations as appropriate.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly skilled Desktop Support Analyst to join our IT team on a large, dynamic media campus. This role is critical in ensuring seamless technology experiences for our staff,... More creatives, and executives. The ideal candidate will be equally comfortable supporting Windows and macOS environments, with a strong focus on customer service, reliability, and problem-solving.Key ResponsibilitiesProvide technical support for Windows and macOS desktops, laptops, and mobile devices.Manage and administer JAMF for macOS/iOS devices, ensuring compliance and smooth deployment.Utilize ServiceNow to track, prioritize, and resolve incidents and requests.Support campus infrastructure including printers, phones, and peripheral devices.Troubleshoot hardware and software issues quickly and effectively to minimize downtime.Deliver excellent customer service by communicating clearly, empathetically, and professionally with end users.Collaborate with IT teams to escalate and resolve complex issues.Maintain documentation of processes, solutions, and best practices.Ensure reliability and uptime across all supported systems and devices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role will contribute to PM'ing contract process through completion (not negotiating deals but instead help desk tickets), process documentation and organization (storing things, saving things,... More updating process documentation, etc.), starting template drafts of SOWs, etc. to lay the foundation so managers can work through it more quickly. Potentially taking some standard deals, like amendments with small change no dollar value (no negations) but it would be one that is no partner facing, internal support.Performs a variety of complex administrative projects, with an emphasis on contracts administration for a department or a division, primarily related to a structured business process. Complete special projects as assigned. Review business contracts for data to be extracted, formatted and entered into business tools in conjunction with the contract stakeholders and /or after negotiated agreements are concluded. Data entry into contract database. Organize workflow to effectively monitor documentation submitted through multiple departments. Coordinate contract reviews through meeting, conference calls and email. Serve as a point of contact to educate user community in the Contract Management & Compliance Process. Other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for Field Engineering support to work for a leader in the utility industry. In this role you will be supporting a large territory and high volume amount of projects. Responsibilities... More will include: - Layout construction plans- Audit work under construction for current standards, rules and regulations- Develop project timelines and milestones- Ordering Material to support construction jobs- Write up clearances to support projects- Review job packages and review material and get it identified and flag it- Reach out to freight POC to get material corrected and fixed- Execution of job walks and ensuring all parties are working productively and cohesively We need this individual to be a go-getter, attentive to detail, and have a willingness to hit ground running.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring for a seasoned Delivery Manager to lead complex technology initiatives with a highly hands-on approach. This role requires more than traditional project management ownership;... More the successful candidate will be deeply involved in understanding the technology, delivery approach, and team dynamics to ensure work is delivered effectively and predictably. You will work closely with development teams to translate technical discussions into clear plans, validate estimates, manage scope, and drive productivity across delivery teams. This individual will operate comfortably across waterfall and agile models, ensuring strong governance, clear forecasting, and well-maintained delivery artifacts while supporting teams as they evolve toward more agile ways of working. The ideal candidate understands what is being delivered, how it is built, and why it matters, and is able to build strong relationships while keeping delivery on track.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large financial enterprise in Phoenix, AZ is looking for a Help Desk Technician to join their IT Support and Service Desk team. You will be responsible for working directly with internal customers... More and end-users while supporting them both in person and remotely. You will communicate with end users directly via chat support and over the phone. It is important that you are able to type in a timely manner as these chat sessions will be monitored and requests are expected to be completed quickly. You may need to remote into end-users devices which can include laptop, desktop, mobile device, tablet, etc. They handle a large majority of Level 1 Tickets at the desk and then are implementing some AI technology to help with initial chat and ticket creation, training AI agents for agent assist - writing tickets, pulling information or documentation for support, and escalation to Tier II if needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client is looking for a Jr. Network Specialist to support a school district in Westchester County, NY. This person will be spending 100% of their day doing deskside support during the months of... More September -- May and completing various technical projects within the months of June -- August. They will be supporting about 300-500 staff members, working directly with executives, teachers, and students in order to resolve tickets and incidents. These tickets will include a large variety of things, including Active Directory support and password resets, network connectivity issues, smartboard support, hardware troubleshooting, imaging labs, deploying Chromebooks, completing migrations, projector & printer break fixes, email support, etc. This individual needs to have strong customer service skills and fundamental network experience in order to communicate issues and solutions with the staff they are supporting. They will work directly with high level engineers to grow their skills and assist with Level 2 and Level 3 technology support when able. This person needs to be comfortable with a pay rate between $22-25/hr depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client is looking for a CDP Solution Architect, Personalization to lead and support architecture activities that guide the development and management of a portfolio of solutions under the... More Enterprise Architecture scope. Solutions include, but are not limited to, customer data platforms, personalization engines, recommendation engines, loyalty engines, discount engines, promotional tools, communication platforms, content management systems, digital asset management systems, mobile apps, master data platforms, in-store digital screens, ERP, HRMS, and POS. The architect provides the necessary leadership, analysis, and design for development solutions to ensure that solutions meet business needs and align with architectural governance and standards. What you do Here are just a few ways that you?ll help make journeys better as you demonstrate competencies across four key dimensions. 1.Interpret Business Needs ? Translates customer journeys and business requirements into technical requirements into business capability maps, value-stream maps, architectural blueprint and technology enablers to achieve business objectives and documents all solution architecture design and analysis work. ? Works closely with the business owners, customer experience technology, technical product owners, and product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle. ? Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise solution designs and change requirements to drive the organization's targeted business outcomes. 2.Technical Leadership ? Guide development and engineering teams throughout the implementation process, providing technical expertise and vision. 3.Assess Technology ? Monitors the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements. ? Supports product managers in end-of-life product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information. ? Understands emerging technology trends and disruptions and their practical application to enable new and evolving business and operating models. ? Analyzes the technology industry, competitors, and market trends, and determines their potential implications for a given solution. ? Analyzes the business-IT environment to detect critical deficiencies, legacy, and technical debt, and recommends solutions for improvement. ? Facilitates the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations. ? Consults with application and infrastructure development projects and products to fit systems or infrastructure to architecture and identify when it is necessary to modify designs to accommodate the solution architecture. 4.Apply Technology ? Leads evaluation, design, maintenance, and evolution of the solution architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards. ? Manages and develops the architecture for a broader scope of projects or products, driving application architects and other technical resources that manage and design architecture for a single project or product or initiative. ? Develops/improves the strategic roadmap for the evolution of the enterprise solution portfolio from current to future state, as defined by the solutions architecture that is aligned with business objectives. ? Acts as a consultant on a broad range of technologies, platforms, and vendor offerings to drive targeted business outcomes. ? Create architectural designs to guide and contextualize solution development across products, services, projects, and systems, including applications, technologies, processes, and information. ? Works closely with business and technology leaders as well as project and product managers to ensure the execution of plans corresponds with what is being promised throughout the project or product lifecycle. ? Provides consulting support to application architects within agile teams to ensure the project or product is aligned with the overall enterprise architecture. 5.Provide Enterprise Guidance ? Provides deliverables like standard definitions, reference models and architecture designs to support architectural governance to assess the impact of new and ongoing technology investment on business and IT estate. ? Supports a community of practice (CoP), guiding and helping agile teams and product owners to align with the overall enterprise architecture, governance and assurance. ? Designs and directs the governance activities associated with ensuring solution architecture assurance and compliance. ? Defines the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture visionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly experienced Senior Data Scientist to drive predictive analytics and AI-enabled insights across customer experience, support, and digital funnel interactions. This is not a... More net-new role?it is a critical, long-standing function within the organization that requires deep technical expertise, strong independent execution, and the ability to design analytical systems that directly inform business decisions.This role goes beyond traditional analytics. We?re looking for someone who can combine classical data science rigor with modern AI-assisted workflows to accelerate model development, improve prediction quality, and bring advanced insights into production.What You?ll Be Working OnYou will lead and evolve predictive models that help the business better understand customer behavior, sentiment, and outcomes?particularly in environments involving customer surveys, digital support journeys, and agent-assisted interactions.Key project examples include:- Building and refining prediction models that estimate customer survey responses with high accuracy (recent models achieved ~80% accuracy based on customer attributes and interaction data).- Developing customer segmentation models to identify patterns tied to positive or negative customer experiences.- Creating predictive systems that forecast outcomes such as sentiment scores, likelihood of escalation, or satisfaction based on customer behavior and interaction history.- Analyzing how different products, experiences, or support paths impact customer sentiment (e.g., understanding the likelihood of positive vs. negative outcomes across different workflows or product variants).- Moving beyond descriptive analytics into fully predictive, production-ready systems that generate actionable business insights.- This work spans both human-assisted support and digital/self-service experiences (e.g., customers moving through online funnels, support sites, or help platforms).How AI Fits Into This RoleAI is not used here as a basic productivity tool (e.g., simple SQL or Python fixes). We are looking for someone who can leverage AI as a force multiplier in their workflow.Examples include:- Using modern AI tools (e.g., Claude Code or similar environments) to rapidly design, iterate, and validate predictive models.- Translating business problems into model requirements and collaborating with AI tools to accelerate development and experimentation.- Owning the creation, evaluation, and deployment of models?not simply consuming outputs from existing systems.- Applying AI thoughtfully to automate or accelerate analytical work while maintaining strong data science methodology and judgment.- Hands-on experience experimenting with or developing these workflows?professionally or personally?is highly valued.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less