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May 05, 2026

South Jordan, UT

|

Project Manager

|

Perm

|

$110k - $130k (estimate)

{"JobID":526861,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-111.96,"Longitude":40.55,"Distance":null},"State":"Utah","Zip":"84095","ReferenceID":"RIC-2ea8b92e-283f-4a77-86b8-7cf88dda42c2","PostedDate":"\/Date(1778007924000)\/","Description":"Insight Global is seeking a Product Manager for a top healthcare analytics and payment integrity client. The work authorization is not specified and the rate is between $110,000-$130,000. This individual will join an AI-first product team focused on shifting Coordination of Benefits from traditional retrospective recovery into proactive, pre-pay prevention. The role sits at the intersection of revenue cycle, eligibility, clearinghouse capabilities, and modern AI tooling?supporting automated cost avoidance and improved accuracy across health plans and providers. This is an accelerated growth opportunity for a product-minded professional eager to experiment, build interactive AI agents, and help scale a hardened, enterprise-grade COB platform with real financial and operational impact.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Product Manager","City":"South Jordan","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ years of experience in product managementExperience at a health plan, clearinghouse, payment integrity vendor, or provider organizationFoundational understanding of Coordination of Benefits (COB) conceptsUnderstanding of payer?provider interactions across the claims lifecycleExperience with EDI transactionsActive use of AI tools such as Copilot, Claude, or ChatGPT","Skills":"Exposure to revenue cycle, COB recovery workflows, eligibility verification, or claims adjudicationFamiliarity with Medicare Secondary Payer (MSP) or Medicaid COB programsAgile or Scrum experience (sprint planning, backlog grooming, retrospectives)SQL, advanced Excel, Tableau, or BI/data tool exposureProduct certifications (CSPO, Pragmatic) or formal product management coursework","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":130000.0000,"SalaryLow":110000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Product Manager for a top healthcare analytics and payment integrity client. The work authorization is not specified and the rate is between $110,000-$130,000. This... individual will join an AI-first product team focused on shifting Coordination of Benefits from traditional retrospective recovery into proactive, pre-pay prevention. The role sits at the intersection of revenue cycle, eligibility, clearinghouse capabilities, and modern AI tooling?supporting automated cost avoidance and improved accuracy across health plans and providers. This is an accelerated growth opportunity for a product-minded professional eager to experiment, build interactive AI agents, and help scale a hardened, enterprise-grade COB platform with real financial and operational impact.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 21, 2026

Newtown Square, PA

|

Sales

|

Contract

|

$25 - $31 (hourly estimate)

{"JobID":521359,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.43,"Longitude":39.97,"Distance":null},"State":"Pennsylvania","Zip":"19073","ReferenceID":"PHL-39032a74-2f37-4d41-b22d-251bec4ae793","PostedDate":"\/Date(1776791607000)\/","Description":"We are seeking a detail-oriented and highly organized Sales Operations Specialist to support our growing Sales Operations function. This role will focus on maintaining core operational processes, ensuring data accuracy, and enabling the sales team through efficient systems, reporting, and support. The ideal candidate thrives in a fast-paced environment and brings a strong foundation in CRM management, reporting, and sales support, along with an interest in leveraging AI to improve efficiency and decision-making.Key Responsibilities? Support day-to-day Sales Operations activities, ensuring continuity of core processes.? Maintain and manage CRM data integrity, including opportunity and pipeline accuracy.? Assist with deal support, including deal processing, validations, and approvals.? Execute routine reporting and dashboards to support sales leadership (forecasting, pipeline, etc.).? Partner with Sales, Finance, and Business Operations to ensure alignment across systems and processes.? Support territory assignments, account ownership updates, and sales hierarchy maintenance.? Leverage AI tools and automation to streamline workflows, improve data quality, and enhance reporting and insights.? Support the adoption of AI driven capabilities within Sales Operations (e.g., forecasting insights, data enrichment, process automation).? Identify process improvement opportunities and support implementation of enhancements.? Provide ad hoc analysis and operational support as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sales Operations Specialist","City":"Newtown Square","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3+ years of experience working in a Sales Operations role within an enterprise Software or Cloud company- 3+ years of experience working in a CRM - (Workday, Salesforce, SAC which is SAP Analytics Cloud) - Experience checking data in the CRM for data validations and good data hygiene to maintain accurate sales pipelines- Experience using an AI tools or AI prompts to help with reporting or creating workflows","Skills":"Experience with reporting and dashboard tools (SAC) preferred","Industry":"Sales","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":31.0000,"SalaryLow":24.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a detail-oriented and highly organized Sales Operations Specialist to support our growing Sales Operations function. This role will focus on maintaining core operational processes,... ensuring data accuracy, and enabling the sales team through efficient systems, reporting, and support. The ideal candidate thrives in a fast-paced environment and brings a strong foundation in CRM management, reporting, and sales support, along with an interest in leveraging AI to improve efficiency and decision-making.Key Responsibilities? Support day-to-day Sales Operations activities, ensuring continuity of core processes.? Maintain and manage CRM data integrity, including opportunity and pipeline accuracy.? Assist with deal support, including deal processing, validations, and approvals.? Execute routine reporting and dashboards to support sales leadership (forecasting, pipeline, etc.).? Partner with Sales, Finance, and Business Operations to ensure alignment across systems and processes.? Support territory assignments, account ownership updates, and sales hierarchy maintenance.? Leverage AI tools and automation to streamline workflows, improve data quality, and enhance reporting and insights.? Support the adoption of AI driven capabilities within Sales Operations (e.g., forecasting insights, data enrichment, process automation).? Identify process improvement opportunities and support implementation of enhancements.? Provide ad hoc analysis and operational support as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 05, 2026

Nashville, TN

|

Business Analyst (BA)

|

Contract

|

$52 - $65 (hourly estimate)

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Key ResponsibilitiesEvaluate generative AI tools used in legal workflows (e.g., document drafting, summarization, legal research, issue spotting)Document outputs, limitations, risks (e.g.,... hallucinations, bias, inaccuracies), and usability observationsCompare AI-generated results against provided reference materials or guidanceMaintain clear, consistent evaluation documentation and testing logsEscalate anomalies, quality issues, or risk concerns to project leadsCollaborate with legal, innovation, and technology stakeholders as tools evolveWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 26, 2026

Pittsburgh, PA

|

Architect

|

Perm

|

$30k - $37k (estimate)

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We are seeking a Data Scientist to lead the strategy, design, development, and production deployment of Data Science, AI, and ML solutions across Enterprise GenAI applications. This role owns... initiatives from end-to-end, partnering closely with business stakeholders to drive GenAI-enables innovation across products. This individual will leverage MLOps frameworks and advanced analytics models to build scalable ML-enabled GenAI products, and should have experience developing solutions from POC to deployment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 18, 2025

Newton, MA

|

Programmer / Developer

|

Contract

|

$27 - $34 (hourly estimate)

{"JobID":476928,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.1881,"Longitude":42.3532,"Distance":null},"State":"Massachusetts","Zip":"02458","ReferenceID":"BOS-35633eba-24a0-4546-b961-5186369a07c3","PostedDate":"\/Date(1766064754000)\/","Description":"Insight Global is seeking a .NET Full Stack Engineer for one of their top property management clients. The primary focus is full-stack delivery in .NET while integrating AI agents and models that: analyze potential property acquisitions to improve pipeline quality, and review past deals, classify outcomes, and predict target deal profiles. This role will be primarily heads down coding with regular syncs with the team lead and project lead. Key ResponsibilitiesDesign, develop, and maintain .NET full-stack applications (back-end services and front-end UI) that power agentic workflows.Implement and orchestrate agentic AI models to:evaluate potential acquisitions and surface better opportunities, andreview historical deals against market/environmental context to recommend future targets.Leverage AI coding tools (e.g., GitHub Copilot, Claude Code) for code generation, refactoring, and review.Collaborate closely with the team lead and project lead; clarify assumptions, ask questions, and iterate quickly on design/approach.Produce reliable, maintainable code with thoughtful error handling, logging, and performance considerations.Participate in lightweight ceremonies (standups/check-ins) and contribute to sprint goals; minimal direct end-user requirements gathering.Pay ranges from 25-33/hr based on qualifications and years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":".Net Full Stack Developer","City":"Newton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- .NET full stack experience (primary requirement) with proven delivery of production systems.- Hands-on experience building agentic models- Python experience (intermediate level) for model tooling, data prep, or orchestration.- Active use of AI tools for coding (e.g., GitHub Copilot, Claude Code or similar); specific tool is flexible.- Strong communication skills","Skills":"- RAG (Retrieval-Augmented Generation) implementations.- Experience with vectorized LLMs / embedding strategies (vector stores, similarity search, indexing).- Familiarity with deal analysis/investment or property acquisition analytics (domain context helpful).","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":34.0000,"SalaryLow":27.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a .NET Full Stack Engineer for one of their top property management clients. The primary focus is full-stack delivery in .NET while integrating AI agents and models that:... analyze potential property acquisitions to improve pipeline quality, and review past deals, classify outcomes, and predict target deal profiles. This role will be primarily heads down coding with regular syncs with the team lead and project lead. Key ResponsibilitiesDesign, develop, and maintain .NET full-stack applications (back-end services and front-end UI) that power agentic workflows.Implement and orchestrate agentic AI models to:evaluate potential acquisitions and surface better opportunities, andreview historical deals against market/environmental context to recommend future targets.Leverage AI coding tools (e.g., GitHub Copilot, Claude Code) for code generation, refactoring, and review.Collaborate closely with the team lead and project lead; clarify assumptions, ask questions, and iterate quickly on design/approach.Produce reliable, maintainable code with thoughtful error handling, logging, and performance considerations.Participate in lightweight ceremonies (standups/check-ins) and contribute to sprint goals; minimal direct end-user requirements gathering.Pay ranges from 25-33/hr based on qualifications and years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 12, 2026

Los Angeles, CA

|

Designer

|

Contract

|

$38 - $48 (hourly estimate)

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Responsibilities:CollaborationContribute to the design and evolution of omnichannel brand systems across packaging, retail, digital, and campaign touchpoints.Develop and refine logos, typography systems, iconography, illustration styles, color palettes, and layout frameworks under senior guidance.Partner with senior designers, copywriters, strategists, and cross-functional teams to concept \u0026 execute creative assets.Contribute to AI toolkits designed to support the creative process, including prompt libraries, workflow documentation, and testing initiatives.Present design concepts and rationale clearly to internal stakeholders.Trend \u0026 Technology ExplorationStay informed about trends in brand design, retail, culture, and Generative AI tools.Proactively experiment with emerging AI features and creative workflows to enhance efficiency and iteration.Explore how AI can scale creative systems while maintaining strong craft and brand integrity.Share insights, learnings, and recommendations with the broader team.Quality Assurance \u0026 GovernanceFollow brand guidelines and governance guardrails when creating and refining assets.Document prompts, workflows, and version histories for AI-generated work.Ensure all outputs meet Walmart?s standards for typography, layout, accessibility, compliance, and brand consistency.Maintain strong attention to detail and craftsmanship across all deliverables.Project Ownership \u0026 ContributionContribute to design projects from concept through production with increasing autonomy.- Manage smaller workstreams or components of larger initiatives independently.- Support pilots, workshops, and day-to-day production needs.- Deliver organized, production-ready files on time and aligned with strategic objectives.- Balance multiple assignments in a fast-paced environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Jr Graphic Designer","City":"Los Angeles","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 1-3 years of experience as a DesignerStrong foundation in typography, layout, composition, color, and visual systems.- Portfolio demonstrating thoughtful design process, systems thinking, attention to detail, and strategic alignment.- Experience working within established brand guidelines.- Exposure to or hands-on experience with Generative AI tools (text and/or image-based) and iterative prompt exploration. - Proficiency in Adobe Creative Suite, Figma, Google Slides, and Microsoft Office.- Strong communication and collaboration skills.- Ability to receive feedback, iterate quickly, and contribute ideas confidently.- Comfort working in a fast-paced, cross-functional environment.","Skills":"- Motion design, After Effects, or illustration skills.- Experience creating mock-ups or simple 3D visualizations.- Experience contributing to scalable design systems.","Industry":"Designer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a curious, craft driven Jr Designer to contribute to the creation and evolution of our client's brand design systems and AI-assisted creative workflows. This role is... ideal for a designer with 1?3 years of professional experience who has strong foundational craft skills and a growing ability to think systemically across touchpoints. You will play an active role in developing brand identities, contributing to AI-enabled toolkits, and producing high-quality creative assets across physical and digital channels. You will help balance design excellence, brand governance, and emerging AI tools?contributing to scalable, modern creative solutions that elevates Walmart?s brands at scale. Responsibilities:CollaborationContribute to the design and evolution of omnichannel brand systems across packaging, retail, digital, and campaign touchpoints.Develop and refine logos, typography systems, iconography, illustration styles, color palettes, and layout frameworks under senior guidance.Partner with senior designers, copywriters, strategists, and cross-functional teams to concept & execute creative assets.Contribute to AI toolkits designed to support the creative process, including prompt libraries, workflow documentation, and testing initiatives.Present design concepts and rationale clearly to internal stakeholders.Trend & Technology ExplorationStay informed about trends in brand design, retail, culture, and Generative AI tools.Proactively experiment with emerging AI features and creative workflows to enhance efficiency and iteration.Explore how AI can scale creative systems while maintaining strong craft and brand integrity.Share insights, learnings, and recommendations with the broader team.Quality Assurance & GovernanceFollow brand guidelines and governance guardrails when creating and refining assets.Document prompts, workflows, and version histories for AI-generated work.Ensure all outputs meet Walmart?s standards for typography, layout, accessibility, compliance, and brand consistency.Maintain strong attention to detail and craftsmanship across all deliverables.Project Ownership & ContributionContribute to design projects from concept through production with increasing autonomy.- Manage smaller workstreams or components of larger initiatives independently.- Support pilots, workshops, and day-to-day production needs.- Deliver organized, production-ready files on time and aligned with strategic objectives.- Balance multiple assignments in a fast-paced environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 17, 2026

Dunwoody, GA

|

Architect (Engineering)

|

Perm

|

$160k - $174k (estimate)

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The Data Architect will collaborate with executive leadership, engineering teams, and business stakeholders to ensure our data infrastructure remains scalable, secure, performant, and aligned with business intelligence and operational requirements. This position requires deep technical expertise in data management combined with strategic thinking and strong leadership skills to guide the evolution of our data platform supporting mission-critical transportation operations worldwide. The Data Architect will set standards, define direction, and architect scalable solutions?particularly around AWS, Databricks, AI, multi-tenant databases, data lakes, and real-time data streamingEssential Duties and Responsibilities ? Define and communicate the overall data architecture strategy and roadmap for the clients? TMS platform, ensuring alignment with business objectives and analytics requirements? Design and implement enterprise-scale data architectures for multi-tenant SaaS environments, including data warehousing, data lakes, and operational data stores ? Establish and enforce data architecture standards, data modeling best practices, and data governance policies across all development teams? Lead the design of scalable data pipelines, ETL/ELT processes, and real-time data ? integration solutions to support transportation operations and business intelligence ? Collaborate with C-level executives, product management, and business stakeholders to translate data requirements into comprehensive technical solutions ? Oversee database design and optimization strategies for high-volume transactional systems and analytical workloads ? Guide technology selection decisions for data platforms, analytics tools, and emerging data technologies including AI/ML frameworks ? Lead data governance initiatives including data quality management, master data management, and metadata management programs ? Ensure data security, privacy compliance, and adherence to industry standards including GDPR, CCPA, SOC 2, and transportation industry regulations ? Design and implement data backup, recovery, and archival strategies for business[1]critical transportation data ? Drive adoption of modern data engineering practices including artificial intelligence, relational and NoSQL, graph databases, data mesh architecture, streaming analytics, and cloud-native data platforms? Mentor \u0026 develop data engineers, database administrators, \u0026 analytics teams, fostering a culture of data excellence ? Direct performance tuning, capacity planning, and optimization of database systems ? and data platforms, including for Oracle and PostgreSQL databases.? Represent the client in technical forums and client discussions regarding data architecture and analytics capabilities ? Develop and maintain data architecture documentation, data dictionaries, and conceptual/logical/physical data models, including ER diagrams, dimensional models, and multi-tenant schemas.? Lead technical due diligence for data-related acquisitions, partnerships, and technology investments? Enable near real-time delivery of data changes directly to customers for consumption within their own data lakes.? Architect and grow modern data lake and environments, ideally leveraging Databricks as the strategic platform? Collaborate with engineering teams and offshore resources to deliver scalable, reliable, and well-governed data systems.? Establish standards, best practices, and architectural patterns for enterprise data management.Build or enhance data platforms that support AI/ML workloads, including data readiness, optimization, and pipelines feeding AI models.Compensation:$$160,000 to $$175,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include: Medical, HSA, Dental, Vision, etc. Additionally, The client offers PTO, 2 floating holidays in addition to 10 calendar holidays per year, 401(k) with up to a 5% match.STD/LTD, Life and AD\u0026D are paid for by the company, with option to increase the life insurance at the cost of the IC.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Data Architect","City":"Dunwoody","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 10+ years of progressive experience in data management and architecture? Strong Databricks expertise (2?4+ years hands-on required)? Deep AWS data ecosystem experience (data lakes, warehousing, analytics services)? Experience designing and supporting AI/ML data architectures, especially within Databricks and AWS? Strong SQL skills and experience across modern data ecosystems? Proven experience architecting enterprise-scale, multi-tenant SaaS data platforms? Strong programming background (Python, PySpark; Java/Spark highly relevant)? Expertise with relational databases (Oracle, PostgreSQL) and performance optimization? Some certification: o AWS Certified Data Analytics or Database Specialtyo CDMP (Certified Data Management Professional)Oracle Database certifications","Skills":"? Experience building data lakes that support AI or advanced analytics.? Experience designing data architectures that feed or support AI/ML models.? Previous ownership of enterprise data strategy or acting as the primary data expert within an ? organization.? Strong knowledge of cloud data platforms and services: o AWS: RDS, Redshift, Aurora, DMS, Glue, Lake Formation, Athenao Cloud Architecture: Multi-region replication, disaster recovery, data sovereignty? Experience with AI/ML data architectures and feature stores ? Knowledge of AI-accelerated development and data analysis tools (Anthropic Claude ? Code, Microsoft Copilot) ? Experience with data science platforms and MLOps: o SageMaker, Databricks, MLflowo Feature engineering and model serving infrastructure? Knowledge of API design for data services (RESTful, GraphQL) ? Experience in Transportation, Logistics, or Supply Chain Management systems ? Understanding of transportation industry data standards (EDI, API specifications) Experience with geospatial data and mapping technologies","Industry":"Architect (Engineering)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":174000.0000,"SalaryLow":160000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Data Architect for a top transportation and logistics technology client. The Data Architect will lead the strategic design and implementation of data architecture for the... clients' Transportation Management Systems (TMS) platform and products. This senior role is responsible for the architecture, modeling, performance optimization, and governance of enterprise-scale data solutions that support multi-tenant SaaS operations serving global transportation and logistics customers. The Data Architect will collaborate with executive leadership, engineering teams, and business stakeholders to ensure our data infrastructure remains scalable, secure, performant, and aligned with business intelligence and operational requirements. This position requires deep technical expertise in data management combined with strategic thinking and strong leadership skills to guide the evolution of our data platform supporting mission-critical transportation operations worldwide. The Data Architect will set standards, define direction, and architect scalable solutions?particularly around AWS, Databricks, AI, multi-tenant databases, data lakes, and real-time data streamingEssential Duties and Responsibilities ? Define and communicate the overall data architecture strategy and roadmap for the clients? TMS platform, ensuring alignment with business objectives and analytics requirements? Design and implement enterprise-scale data architectures for multi-tenant SaaS environments, including data warehousing, data lakes, and operational data stores ? Establish and enforce data architecture standards, data modeling best practices, and data governance policies across all development teams? Lead the design of scalable data pipelines, ETL/ELT processes, and real-time data ? integration solutions to support transportation operations and business intelligence ? Collaborate with C-level executives, product management, and business stakeholders to translate data requirements into comprehensive technical solutions ? Oversee database design and optimization strategies for high-volume transactional systems and analytical workloads ? Guide technology selection decisions for data platforms, analytics tools, and emerging data technologies including AI/ML frameworks ? Lead data governance initiatives including data quality management, master data management, and metadata management programs ? Ensure data security, privacy compliance, and adherence to industry standards including GDPR, CCPA, SOC 2, and transportation industry regulations ? Design and implement data backup, recovery, and archival strategies for business[1]critical transportation data ? Drive adoption of modern data engineering practices including artificial intelligence, relational and NoSQL, graph databases, data mesh architecture, streaming analytics, and cloud-native data platforms? Mentor & develop data engineers, database administrators, & analytics teams, fostering a culture of data excellence ? Direct performance tuning, capacity planning, and optimization of database systems ? and data platforms, including for Oracle and PostgreSQL databases.? Represent the client in technical forums and client discussions regarding data architecture and analytics capabilities ? Develop and maintain data architecture documentation, data dictionaries, and conceptual/logical/physical data models, including ER diagrams, dimensional models, and multi-tenant schemas.? Lead technical due diligence for data-related acquisitions, partnerships, and technology investments? Enable near real-time delivery of data changes directly to customers for consumption within their own data lakes.? Architect and grow modern data lake and environments, ideally leveraging Databricks as the strategic platform? Collaborate with engineering teams and offshore resources to deliver scalable, reliable, and well-governed data systems.? Establish standards, best practices, and architectural patterns for enterprise data management.Build or enhance data platforms that support AI/ML workloads, including data readiness, optimization, and pipelines feeding AI models.Compensation:$$160,000 to $$175,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include: Medical, HSA, Dental, Vision, etc. Additionally, The client offers PTO, 2 floating holidays in addition to 10 calendar holidays per year, 401(k) with up to a 5% match.STD/LTD, Life and AD&D are paid for by the company, with option to increase the life insurance at the cost of the IC.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 20, 2026

Austin, TX

|

Software Engineering

|

Perm

|

$145k - $190k (estimate)

{"JobID":497865,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-97.74,"Longitude":30.26,"Distance":null},"State":"Texas","Zip":"78758","ReferenceID":"DGW-148bb37b-1899-472e-aa35-c0ae8ef99c2a","PostedDate":"\/Date(1771630112000)\/","Description":"The Analytics Engineer will support data, automation, and AI initiatives focused on Revenue Cycle Management (RCM), with an emphasis on automating the Accounts Receivable (AR) Follow-Up function. This role will design scalable, production-grade data models using dbt in a modern cloud-based lakehouse environment.In addition to core analytics engineering responsibilities, this position will help enable AI-driven workflows such as intelligent account prioritization, denial trend detection, predictive insights, and workflow optimization. The ideal candidate brings strong analytics engineering fundamentals, modern data stack experience, and a systems-oriented mindset. Responsibilities- Design, build, test, and maintain high-quality data models and transformation pipelines using dbt in a distributed data environment.- Develop scalable, reusable, and well-tested data models, macros, and automation logic supporting AR Follow-Up workflows.- Partner with operations, product, and engineering stakeholders to translate business workflows into reliable, automated data solutions.- Establish and follow analytics engineering standards, including modeling conventions, testing practices, and documentation.- Participate in technical design discussions, architecture reviews, and code reviews to ensure data quality and long-term scalability.- Troubleshoot and resolve complex data issues across ingestion, transformation, and reporting layers.- Optimize data tables and processing workloads for performance, scalability, and cost efficiency.- Support datasets enabling account prioritization, denial analysis, aging performance, and workflow automation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Analytics Engineer","City":"Austin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Experience with healthcare RCM data (claims, denials, payments, AR aging).- Familiarity with AR Follow-Up workflows or denial management processes.- Experience supporting automation, workflow optimization, or rule-based systems.- Exposure to ML feature engineering or AI-enabled analytics.- Experience in regulated or compliance-driven environments.","Skills":"- Bachelor?s degree in Computer Science, Engineering, Mathematics, Statistics, or a related field.- 5+ years of experience in analytics engineering, data engineering, or advanced BI roles.- Strong hands-on experience with dbt or similar ELT frameworks.- Experience with distributed data platforms such as Databricks, Spark, or equivalent.- Advanced SQL skills and experience working with large-scale data transformations.- Solid understanding of analytics engineering best practices, including automated testing, CI/CD, and data governance.- Strong communication skills and ability to work cross-functionally.- Interest in supporting AI, ML, or intelligent automation initiatives.","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":190000.0000,"SalaryLow":145000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Analytics Engineer will support data, automation, and AI initiatives focused on Revenue Cycle Management (RCM), with an emphasis on automating the Accounts Receivable (AR) Follow-Up function.... This role will design scalable, production-grade data models using dbt in a modern cloud-based lakehouse environment.In addition to core analytics engineering responsibilities, this position will help enable AI-driven workflows such as intelligent account prioritization, denial trend detection, predictive insights, and workflow optimization. The ideal candidate brings strong analytics engineering fundamentals, modern data stack experience, and a systems-oriented mindset. Responsibilities- Design, build, test, and maintain high-quality data models and transformation pipelines using dbt in a distributed data environment.- Develop scalable, reusable, and well-tested data models, macros, and automation logic supporting AR Follow-Up workflows.- Partner with operations, product, and engineering stakeholders to translate business workflows into reliable, automated data solutions.- Establish and follow analytics engineering standards, including modeling conventions, testing practices, and documentation.- Participate in technical design discussions, architecture reviews, and code reviews to ensure data quality and long-term scalability.- Troubleshoot and resolve complex data issues across ingestion, transformation, and reporting layers.- Optimize data tables and processing workloads for performance, scalability, and cost efficiency.- Support datasets enabling account prioritization, denial analysis, aging performance, and workflow automation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 10, 2026

Toronto, ON

|

Computer Engineering

|

Contract

|

$43 - $54 (hourly estimate)

{"JobID":505010,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5V 0","ReferenceID":"TOR-7cc537cb-27d2-4791-9ff0-2f19590f8b45","PostedDate":"\/Date(1773179314000)\/","Description":"Insight Global is scaling its agentic AI program and requires a Lead Quality Engineering Engineer to support the validation and testing of agentic AI applications as they move from proof-of-concept into production environments.This role requires a strong foundation in automated and some manual testing with proven experience across complex, data-intensive applications in an enterprise or financial services environment (ideally capital markets). The successful candidate will be expected to hit the ground running, contributing to active test cycles from day one while helping to define quality standards for a growing agentic AI program. The candidate will be comfortable with 2 days on site in Toronto, Montreal OR Vancouver.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"QA Lead","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"8+ years of hands-on software testing experience3+ years in a QA leadership or team lead roleProven experience leading and mentoring QA teams of 3+ engineersExpert-level programming skills in Python with 5+ years automation development experienceAdvanced experience with test automation frameworks and toolsDeep understanding of testing methodologies, AI Testing, SDLC, and Agile practicesProficiency with version control (Git), CI/CD tools (Github Actions, Jenkins)Expertise in API testing and performance testing tools","Skills":"Experience with resource planning, capacity management, and project estimationExperience with LOCUST for performance testing","Industry":"Computer Engineering","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":54.0000,"SalaryLow":43.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is scaling its agentic AI program and requires a Lead Quality Engineering Engineer to support the validation and testing of agentic AI applications as they move from proof-of-concept... into production environments.This role requires a strong foundation in automated and some manual testing with proven experience across complex, data-intensive applications in an enterprise or financial services environment (ideally capital markets). The successful candidate will be expected to hit the ground running, contributing to active test cycles from day one while helping to define quality standards for a growing agentic AI program. The candidate will be comfortable with 2 days on site in Toronto, Montreal OR Vancouver.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 27, 2026

New York, NY

|

Desktop Support

|

Contract-to-perm

|

$32 - $40 (hourly estimate)

{"JobID":500588,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10001","ReferenceID":"DGO-92f3e106-85a4-4fcf-8b7c-cb2fcaa27cdd","PostedDate":"\/Date(1772214602000)\/","Description":"Insight Global is seeking a Service Desk Support Technician for one of our clients in the biotech space. This role will be located in New York City right near Penn Station and will be onsite five days per week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment.You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations.Key Responsibilities? Serve as the first point of contact for end users seeking technical assistance via phone and digital channels? Review, assign, and manage support tickets through the Freshservice ticketing system? Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access? Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues? Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution? Work fluidly between the ticketing system and Slack to support real-time collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Service Desk Support Technician","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 3+ years of experience of help desk experience ? Experience supporting both Windows and MacOS ? Hands on experience supporting Okta ? Experience with enterprise ticketing system ideally FreshService ? Proficient with AI tools - understand how to use ChatGPT Gemini and/or Claude","Skills":"? MDM Experience (Intune or Kandji)? Experience with Claude Cowork or AI agents ? Technical Certifications (CompTIA A+, ITIL Foundation, etc.)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Service Desk Support Technician for one of our clients in the biotech space. This role will be located in New York City right near Penn Station and will be onsite five... days per week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment.You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations.Key Responsibilities? Serve as the first point of contact for end users seeking technical assistance via phone and digital channels? Review, assign, and manage support tickets through the Freshservice ticketing system? Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access? Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues? Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution? Work fluidly between the ticketing system and Slack to support real-time collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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