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Field Applications Engineer

Our customer is seeking a Field Application Engineer to support their sales organization. The Field Application Engineer will support Transector and Polyphaser solutions. Candidates will possess... More extensive knowledge of surge protection (AC, DC, RF, & Data products) and a power background, a plus. The ideal candidate will have experience with technical sales support, working with engineers, product line managers, and program managers. The candidate must have experience working with various customer influencers to support the business development sales team in winning new business. All potential candidates must have strong networking skills, technical presentation experience, up-to-date knowledge of industry standards (UL, IEEE, IEC, etc.), and a proven track record of customer support. General Duties and Responsibilities?Collaborate effectively with customers on new projects to understand their needs, to find the right solution, and support product innovation for surge protection (AC, DC, RF, & Data products), EMI/EMP, and AC power products. ?Bridge the technical gap between sales and the customer?s engineering groups/product line managers to communicate product needs to internal stakeholders from engineering, manufacturing, and product line managers. ?Support Sales in the acquisition of new customers and the ongoing needs of existing customers. ?Support regular customer engagement via video, phone, email, face-to-face, and live web chat ?Providing remote and on-site support ranging from installation to troubleshooting.?Resolve customer issues, questions, and complaints professionally and collaboratively. ?Supporting a dynamic sales team in existing sales and new business opportunities to meet brand budget and exceed revenue goals.?Support trade shows, be involved in key organizations/groups, and give customer-facing presentations on various topics to educate our customers. ?Provide quarterly updates on key market trends for products, OEM architecture, and competitor product releases.oIdentify customer and competitor trends and provide technical feedback to marketing and product groups. ?Support new product development process by gathering technical specs and business cases to create new product requests. ?Other duties as assigned.This role pays between $100-120K Annually + annual bonus potentialWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Toshiba POS Engineer

Insight Global is searching for a Sr. Level Software Engineer to support our retail client based in Pittsburgh PA. This individual will be joining their Point of Sale (POS) team in support of a... More proof-of-concept project that will run to the end of their fiscal. This individual will be taking over some of the day-to-day work while the SMEs on the team move the project forward. You will help determine programming requirements for systems and designing flexible frameworks.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Network Security Compliance Lead

The Network Security Compliance Lead will serve as the primary architect for translating high-level regulatory mandates into granular, technical requirements. Candidates will bridge the gap between... More Legal/Regulatory bodies and Platform/Network Engineering teams, ensuring that "Security by Design" is not a slogan, but a documented, auditable technical reality. As a "Technical Architect-Auditor." you will deconstruct legal mandates into engineering specs and then execute the hands-on implementation of those requirements. You are responsible for the technical enforcement of the Sovereign Data Controller concept, ensuring the client?s network can programmatically respond to regulatory demandsCore Responsibilities:-Automated Regulatory Architecture & Engineering (30%)?The Translator: Deconstruct complex legal mandates (e.g., NIS2 Directive Article 21, SOC 2 Trust Services Criteria) into actionable technical requirements for platform delivery and network teams.?Compliance-as-Code: Translate NIS2 and SOC 2 requirements into automated security policies (e.g., Open Policy Agent (OPA) or AWS Config).?Methodology Authoring: Develop and maintain the official Incident Handling Methodology and step-by-step procedures for regional compliance authorities.?Platform Delivery Specs: Create and sign off on Security Requirement Documents (SRDs) for all new platform features, ensuring network segmentation and identity controls are baked in.?Stakeholder Liaison: Interface directly with Legal, Regulatory CRAs, and external auditors to defend technical control logic.-Hands-on Technical Execution (20%)?Configuration & Implementation: Execute hands-on configuration changes and network modifications based on defined requirements (e.g., Firewall rules, VPC hardening, IAM policies).?Sovereign Data Controller: Build and manage the Sovereign Data Controller framework; specifically, engineering the capability to programmatically turn connections on/off based on data residency or compliance triggers.?Technical Operations: Act as the primary technical executor once requirements and processes are defined, ensuring no "gap" between policy and production.?Network Automation: Utilize Ansible, Terraform, or Python to automate network hardening and firewall rule lifecycle management.-Audit & Stakeholder Interface (30%)?Legal & Regulatory Liaison: Act as the technical point of contact for the Legal department and External Auditors. Defend technical implementations and explain control logic in non-technical terms.?CRA/Regulatory Management: Manage submissions and evidence gathering for Cyber Resilience Act (CRA) or similar regional certifications.?Risk Reporting: Translate technical network risks into Business Impact Analyses for executive leadership and legal counsel.?Data Portability: Develop and maintain automated download capabilities for audit evidence and regulatory logs to streamline external review.-Network & Platform Security Governance (10%)?Technical Oversight: Leverage deep knowledge of TCP/IP, Zero Trust Architecture, and Cloud Networking to validate that configurations (Firewalls, VPCs, IAM) actually meet the intended compliance goals.?Gap Analysis: Lead continuous "pre-audit" assessments of the network stack to identify and remediate non-conformities before they reach an official auditor.?Process Automation: Work with engineering to automate the collection of compliance evidence (Evidence-as-Code) to reduce manual audit toil.-Reporting & Audit Automation (10%)?Automated Reporting: Build and maintain regulatory reporting views and dashboards that provide real-time, "downloadable" compliance status for auditors.?Reporting Engineering: Design and build regulatory reporting views within internal dashboards to provide real-time visibility into compliance status.?Data Portability: Develop and maintain automated download capabilities for audit evidence and regulatory logs to streamline external review.?Gap Remediation: Identify network vulnerabilities and manually implement the required technical fixes to maintain an "Always Audit-Ready" state.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Product Manager

The Technical Product Manager serves as a vital bridge between product management and engineering at Facilitron, ensuring technical alignment, clarity, and efficiency across the development... More lifecycle. This role is uniquely positioned at the intersection of our product and engineering organizations?translating PRDs and feature requests into actionable technical plans, reducing engineering overhead, and driving the processes that allow our development teams to stay focused on building.You will work across Facilitron?s core product lines?S&R (facility scheduling and rentals on Node.js/AWS), Works (maintenance and work order management on .NET/Azure), and FIT (mobile inspections in React Native)?providing the technical decomposition, documentation, and cross-team coordination that keeps our multi-stack development organization shipping efficiently.Responsibilities: Technical Requirement Development? Analyze and translate Feature Requests (FRs) and Product Requirement Documents (PRDs) from Confluence into clear, detailed technical requirements and development-ready stories in Jira? Collaborate with Product Managers to evaluate technical feasibility and identify the best implementation approaches for proposed features across S&R (Node.js, MongoDB/PostgreSQL, AWS) and Works (.NET WebForms/Core, SQL Server, Azure)? Decompose complex product initiatives into well-scoped engineering work items with clear dependencies, edge cases, and technical considerations documented? Identify cross-product technical implications?particularly where S&R and Works intersect (e.g., service rules, rule-based work order generation, availability configurations, insurance integrations)Engineering Support and Facilitation? Conduct upfront research and provide engineering teams with the business context, data models, API contracts, and system behavior documentation they need?minimizing time engineers spend on background gathering? Break down business needs into actionable technical items that facilitate accurate engineering estimations and sprint planning? Act as the primary bridge between Product and Engineering, ensuring mutual understanding of priorities, technical constraints, and tradeoffs? Represent the engineering team in business, product, and contractor meetings?surfacing critical decisions to the right stakeholders without overloading engineers? schedules? Support the ongoing Works platform migration from legacy .NET WebForms to .NET Core by identifying modernization opportunities within feature workTicket and Workflow Management? Review and finalize Jira tickets to ensure they contain clear, concise, and actionable technical details before they enter the sprint backlog? Maintain consistency and clarity across all tickets, linking to relevant PRDs in Confluence, design assets in Figma, and technical design documents? Ensure acceptance criteria are technically precise and testable, coordinating with QA teams on test plan alignment? Manage ticket hygiene across Jira projects for both S&R and Works product lines, maintaining accurate status, priority, and dependency trackingProcess and Documentation Development? Develop and implement standardized processes for product releases across both the S&R (GitHub, AWS) and Works (Bitbucket, Azure DevOps) deployment pipelines? Create and maintain templates and documentation standards for technical design documents, PRDs, and Jira ticket layouts in Confluence? Establish repeatable workflows for feature development?from PRD handoff through technical specification, engineering estimation, implementation, QA, and release? Document system architecture decisions, API designs, data flow diagrams, and integration patterns to build institutional knowledgeFeature Development Support? Break down new features from an engineering perspective, researching the existing codebase and presenting implementation options with tradeoffs to the team for final technical decisions? Author centralized technical design documents in Confluence that serve as the engineering blueprint for complex features? Evaluate technical debt and platform modernization opportunities, recommending where to invest in refactoring alongside feature work? Support cross-platform feature development, particularly for integrations between S&R and Works (e.g., work order automation, service exceptions, facility availability synchronization)AI and Emerging Technology? Evaluate opportunities to integrate large language models (LLMs) and agentic AI into Facilitron?s development workflows and product capabilities?from AI-assisted code generation and automated testing to intelligent user-facing features ? Research and prototype AI-driven solutions that can automate facility management workflows, enhance maintenance scheduling, or improve the renter experience? Partner with engineering leadership to define technical standards and architectural patterns for AI/ML feature development across both S&R and Works platformsProduct Release Management? Collaborate with product and engineering teams to create and maintain structured, efficient release processes across both platforms? Coordinate release timelines and dependencies across S&R and Works, ensuring smooth and timely deployments? Create release documentation including Loom walkthroughs, release notes, and technical change summaries for internal stakeholders? Monitor post-release metrics and coordinate with engineering on bug triage and hotfix prioritization using FullStory session data and support ticket analysisWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Tier 1 CSR (M-W 2-11p, Th-F 3-12a CT)

We are seeking an IT Support Specialist for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience... More working with a ticketing system, and excellent customer service skillsTwo Openings: Central Time 7AM-4PM Friday - Tuesday 11AM - 8PM Wed - SundayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

CyberArk SME/Architect

Role Overview Ahold Delhaize is now looking for a senior-level CyberArk SME / Architect who is highly hands-on and execution-focused. This is not a solution-only or design-only role. The ideal... More candidate will actively drive onboarding delivery, manage real-time situations, and lead teams through completion. Key Responsibilities Act as the CyberArk Subject Matter Expert, leading hands-on delivery and execution Own and deliver onboarding for ~5 applications, end to end Gather onboarding requirements and convert them into a clear project plan Drive the CyberArk onboarding lifecycle from planning through completion Lead and guide team members through execution, issue resolution, and delivery Provide hands-on troubleshooting and support during onboarding and go-live phases Ensure onboarding efforts stay on track and meet security and business requirementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less