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A large financial services clietn is looking for a Client Service Representative to join Custody Solutions. This person will serve as the frontline ambassador for our digital-forward custody... More platform. This role is designed for a high-energy professional capable of managing a high volume of inbound and outbound communications while delivering institutional-grade support to Registered Investment Advisors (RIAs). You will balance operational efficiency with a "client-first" advocacy mindset to drive asset retention and platform growth. This person will be focused on a certain aspect of their business called Select. This will entail products such as lines of credit, loans, and savings accounts. Key Responsibilities- Multi-Channel Communication: Serve as the primary point of contact for incoming calls, emails, faxes, and mailed correspondence from RIA firms and their end clients.- Inquiry Management: Efficiently route client inquiries to the appropriate internal processing teams to ensure timely resolution.- Client Advocacy & Risk Management: Navigate the intersection of internal risk protocols and external client needs, ensuring "win-win" outcomes while serving as the internal "voice of the client."- Feedback & Escalation: Systematically log advisor feedback and complaints via Salesforce and internal trackers; escalate critical issues to management to assist in project prioritization.- Relationship Maintenance: Maintain proactive communication with clients regarding platform updates, key industry events, or releases that may impact the relationship.- Cross-Functional Collaboration: Partner with front-office and back-office colleagues to ensure a seamless and exceptional client experience.- Subject Matter Expertise: Develop and maintain deep expertise across multiple Salesforce case categories and GSCS operational workflows.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a Director of Information Security for an onsite role in Cincinnati. The Director of Information Security is responsible for developing, implementing and monitoring astrategic,... More comprehensive enterprise cybersecurity program. The Director will provide the leadershipnecessary to manage the risk to the organization and will ensure business alignment, effective governanceand system and product availability.Overall Responsibilities? Develop and implement comprehensive cyber security strategies to protect the firm?s digitalassets? Oversight of IT Security program, work with team to build program and make recommendationsto leadership to improve security? Collaborates with IT and administrative teams as needed? Conduct regular risk assessments and vulnerability analysis to identify potential threats andweaknesses? Oversee incident response and recovery efforts in the event of a security breach? Effectively represent the IT Department?s positions and advocate internal and externalcybersecurity policies? Manage Security personnel to build professional skills and provide increased benefit to firm? Manage security and compliance events? Review and recommend security solutions with security team? Champion security campaign and education on both client assessment program and engagementreviews with both stakeholders and end users? Identify regulatory compliance issues (PCI DSS, GDPR, privacy) and work with stakeholders tobuild appropriate compliance procedures and policies? Implementation, review, and revision of Information Security Program Manual? Advance and maintain ISO 27001 certification? Understand firm wide practices and profile and work to manage continuity, collaboration andcompliance from remote offices? Coordinate responses to client audit assessments? Creation and maintenance of robust Incident Response plan? Develop strategic vision for Zero Trust Network Architecture (ZTNA)? Other duties as assigned2Required Skills? Exceptional customer service skills? Demonstrated ability to work collaboratively and constructively with employees, supervisors, andmanagement in a team environment? Strong leadership and project management skills? Strong analytical and problem solving skills? Ability to handle multiple ongoing projects while meeting deadlines and keeping leadershipnotified of progress or conflicts? Experience with cloud security, network security, and application securityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re partnering with a global leader in building technologies to hire an HVAC Smart Buildings Account Executive to support the Atlanta metro market. This role focuses on selling large, bundled smart... More building solutions?not one off products?across new construction, major renovations, and owner driven projects.This is an ideal opportunity for a seasoned construction or building technology sales professional who thrives in long cycle, high dollar pursuits, enjoys working early in the design phase, and brings strong relationships with owners, GCs, and engineering partners. What You?ll Be Doing?Lead sales efforts for integrated smart building solutions, including HVAC controls, BAS, automation, fire/life safety, security, and low voltage systems?Sell large bundled projects (equipment + controls), not transactional products?Engage early in the design, plan & spec, and design build phases to influence project scope and solution strategy?Work directly with building owners, developers, architects, engineers, and executive level contractors?Manage a small number of large, complex construction pursuits at a time?Partner closely with internal engineering and design teams to deliver turnkey solutions?Build and grow long term owner and contractor relationships that generate repeat business?Prepare and present proposals, estimates, and value based solutions in competitive environmentsThis role is not limited to new buildings?significant business comes through existing owner accounts, including renovations, expansions, and major construction events.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Support lab operations by executing various engineering requests tickets across Firmware applications?Conduct in-cab vehicle drive testing. This role requires a valid driver license?Perform lab... More maintenance and upkeep: organization, cleanliness, lab equipment assembly (racks/benches), track equipment calibration, create documents etc?Connecting devices, inspecting products, and notifying engineers and lab manager of test bed issues ?Physically deploying devices to our device farm and activating them in our cloud ?Collect components and assemble test setups per engineering instructions?Solder, label, and crimp prototype cables/components?Utilize various lab equipment to execute testing: multimeters, power supplies, thermal chambers, and vibe tables ?Help take ownership of lab safety and efficiency?Label, organize, and track inventory of devices using google sheets, etc. ?Diligently update project statuses, blockers, and priorities to lab manager and document on Jira test tickets ?Support vehicle diagnostic testing: vehicle inspections, CAN logging, drive testing, and engineer assisted test execution?Equipment maintenance: basic computer operations. Preferred experience working with linux machines with light bash scripting/terminal familiarity. Must Haves:The ideal candidate would be a creative and energetic individual who thrives in a fast paced environment. One who manages priorities and doesn't stress over the occasional ?drop everything? assignment. This individual likes to learn and grow with their position. Samsara is growing and so are our labs. We need a creative thinker who likes to be cross functional and can support wherever they are needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Lead Software Engineer is responsible for the design, development, maintenance, and support of this client's custom-built applications. This person will develop information systems by studying... More operations, and design, install, and run software solutions. This Lead will be working across multiple facets of projects to create innovative solutions. The ideal candidate will have a proven history of consistent delivery across mobile, web, and cloud applications, APIs, and databases. Essential Functions:-Design, develop, and support applications for desktop, web, and mobile to meet business objectives. -Develop applications using C#, Jquery, JavaScript, Vue3/PrimeVue, CSS, HTML, Entity Framework, Flutter, and T-SQL. -Convert and maintain existing applications from VB.NET to C#-Partners with business stakeholders and other engineers in the development of best practices. -Work directly with business teams to gather requirements to develop designs for multiple projects concurrently -Provides technical direction, guides architectural decisions, and ensures the team is adhering to best practices and processes. -Mentor and coach other Software Engineers, including performing code reviews -Manage the SDLC, creating and maintaining project schedules, tracking progress, and identifying and resolving potential roadblocks. -Utilize Git and Azure DevOps for code management and deployment. -Troubleshoot, debug, upgrade, and optimize the performance of existing software. -Oversee and develop documentation, flowcharts, layouts, diagrams and code comments; ensure quality documentation of all projects processes for future reference. -Implement robust security measures within applications. -Provide after-hour support as required-Other duties as assigned by Director of Software EngineeringWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SUMMARY OF POSITION:An Identity Access Management Engineer should demonstrate commitment to delivering distinctive service. This provides support for various functions within the Identity Management... More team. This position is meant as a ?technical operator? for different technology in the organization. An Identity Access Management Engineer is also responsible for documentation of systems, operational turnover for support, and cross training other team members amongst other duties as assigned.PRIMARY RESPONSIBILITIES:?Provide distinctive service to clients and prospects, in person and over the telephone. Respond to associate inquiries and satisfactorily resolve client/associate issues. Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings). ?Enhances Information Security environment by supporting system configuration; generating reports; following up with team members to ensure required actions are completed and working within security tools.?Secures environment by establishing and enforcing policies, identifying security gaps and providing recommended resolutions to increase overall security posture or maintain organizational risk within acceptable levels. ?Provide break/fix support for Identity Management tools as needed. This can include after-hours support or product releases.?Assists in streamlining Information Services Activities such as project implementation, technical improvements, etc.?Assist other team members as needed to ensure delivery of distinctive service, knowledge transfers, support, or other items as necessary.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a cleared Deputy Ground System Director role to support a large government project in Grand Forks, ND. The role involves overseeing the monitoring, control, and... More coordination of mission activities within a 24/7 multi-satellite operations environment. Working 12-hour shifts, this position plays a key part in managing real-time ground system performance, addressing unexpected events, coordinating issue recovery across systems and remote antenna sites, and ensuring proper documentation of anomalies. In this role, you?ll guide daily mission operations, supervise up to twenty mission partner and customer personnel, and act as a backup to the Ground System Director, including taking charge when needed. Responsibilities include communicating with operators and engineers to compile standardized reports, supporting process improvements, and maintaining multiple operational certifications to ensure mission continuity. You?ll also interface with government customers to explain issues and mission impacts, helping ensure smooth and reliable ground system operations.Compensation:$40-45/hr. Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Responsible for the collection of facilities field data as specified for use by others in updating facilities records or preparing design documents. This position encompasses data collection,... More measurement, mapping, field photography, equipment or unit inventory, staking, and similar field-based reconnaissance at the direction of senior technical or engineering employees. This position will often work with employees in the field acting as a design or staking assistant.PR: $22-25hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A agricultural client of Insight Global is looking to add a Constuction Manager to their team. The ideal candidate has experience managing projects from start to finish, ensuring they are completed... More on time, within budget, and to the required quality standards. The role involves managing resources, scheduling, as well as ensuring compliance with safety regulations and building codes.7 years experience!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global's healthcare client is in the process of upgrading 40,000+ devices to the Windows 11 Operating System.We are seeking a team of Technicians who will be responsible for the imaging and... More updating of these systems across various sites. The candidate should be able to work independently in a fast paced environment, and be comfortable navigating the Windows OS. The candidate should have previous Windows 11 migration experience, and familiarity navigating the OS.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less