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Mar 29, 2024

Hartford, CT

|

Software Engineering

|

Contract

|

$40 - $50 (hourly estimate)

{"JobID":348269,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-72.7151181818182,"Longitude":41.7751363636364,"Distance":null},"State":"Connecticut","Zip":"06156","ReferenceID":"HTD-65f9a073-5f97-4caf-bea9-1847bd3f8128","PostedDate":"\/Date(1711703830000)\/","Description":"Located in Canada we\u0027re seeking a skilled AI/ML Engineer to develop robust data pipelines on our Google Cloud Data Platform. You\u0027ll design, optimize, and deploy solutions to support scientific discovery, using languages like Java, Scala, and Python. Collaborating closely with product managers, you\u0027ll ensure the continuous delivery of technology solutions, adhering to Agile and DevOps principles. Responsibilities include designing data pipelines, implementing ETL programs, and maintaining compliance with data governance policies. Your role will involve real-time and batch processing, enforcing data representation standards, and ensuring technical delivery meets security and regulatory standards. You\u0027ll work closely with Data Scientists, SREs, and Product Managers to deliver high-quality software and deploy machine learning models using Python and Jupyter notebook.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Fully Remote ML/AI Engineer - Near Shore","City":"Hartford","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Experience with data engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management (Git, Github actions, continuous integrations, testing, and operations)- Programing languages - Terraform Java SQL python - Experience with Data Ware housing - Red- experience with a public cloud - Moving into GCP currently operating in Azure - Basic understanding of Shell Scripting - Experience with Agile, DevOps \u0026 Automation testing, build, deployment, CI/CD Deployments - AI/ML Methodologies","Skills":"- experience with distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL)- experience working on real-time data and streaming applications- Experienced with visualization tools like SSRS, Excel, PowerBI, Tableau, Google Looker, Azure Synapse","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":50.0000,"SalaryLow":40.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Located in Canada we're seeking a skilled AI/ML Engineer to develop robust data pipelines on our Google Cloud Data Platform. You'll design, optimize, and deploy solutions to support scientific... discovery, using languages like Java, Scala, and Python. Collaborating closely with product managers, you'll ensure the continuous delivery of technology solutions, adhering to Agile and DevOps principles. Responsibilities include designing data pipelines, implementing ETL programs, and maintaining compliance with data governance policies. Your role will involve real-time and batch processing, enforcing data representation standards, and ensuring technical delivery meets security and regulatory standards. You'll work closely with Data Scientists, SREs, and Product Managers to deliver high-quality software and deploy machine learning models using Python and Jupyter notebook.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Feb 16, 2026

Scottsdale, AZ

|

System Administrator

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Perm

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$110k - $115k (estimate)

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This role involves supporting and administering the Workday application, resolving system issues, and training users. You?ll ensure compliance with company policies and security standards while... configuring system components like security domains and business processes. Responsibilities include conducting audits to maintain data integrity, evaluating Workday releases, and implementing upgrades. You?ll collaborate with stakeholders to create reports and dashboards, monitor system performance, and manage the impact of configuration changes. Additionally, you?ll maintain documentation and oversee the team?s Azure DevOps environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 15, 2026

Portland, OR

|

Patient Services (i.e. Scheduler)

|

Contract

|

$18 - $22 (hourly estimate)

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This role triages, processes, and enters external referrals and faxes into Epic, ensuring accuracy, completeness, and compliance with OHSU standards while routing referrals to the appropriate... ambulatory clinics for scheduling. As part of Ambulatory Access Services, the position supports end-to-end referral, intake, and scheduling workflows, proactively identifying barriers, communicating with referring providers, and keeping patient access and experience at the center of the process.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 15, 2025

Charlotte, NC

|

IT (DNU)

|

Contract-to-perm

|

$62 - $77 (hourly estimate)

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The Epic Beacon Team Lead oversees the design, build, and optimization of Epic Beacon workflows to support oncology and research operations. This role combines technical expertise with leadership,... managing a team of analysts while ensuring high-quality configuration and workflow maintenance. Responsibilities include leading Beacon-related projects, coordinating with clinical and operational stakeholders, troubleshooting issues, and maintaining accurate documentation. The Team Lead also mentors team members, sets priorities, and ensures compliance with organizational and regulatory standards. Candidates should hold Epic Beacon certification (additional certifications in Research preferred) and have at least five years of Epic experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 19, 2026

Irvine, CA

|

Administrative Assistant

|

Contract

|

$41 - $51 (hourly estimate)

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A large medical device company in Irvine, CA is looking for a HYBRID Clinical Research Specialist. This candidate will play a crucial role in supporting a 10 year post market clinical trial for... breast implants. Their key responsibilities will include monitoring clinical studies, data verification, regulatory compliance, study documentation, site visits and coordination, and developing written travel reports.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 23, 2026

Houston, TX

|

Claims/Denials

|

Perm

|

$75k - $90k (estimate)

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? Perform end-to-end commercial title searches using Tennessee county records? Examine and verify complete chains of title to confirm continuous ownership? Identify and document liens, encumbrances,... easements, restrictions, and title defects? Research records including: ? Deeds, mortgages, plats, judgments? UCC filings, tax records, and easements? Handle commercial complexities such as: ? Multi-parcel and cross-county properties? Corporate/entity ownership structures? Cross-collateralization and layered encumbrances? Prepare clear, detailed title reports for underwriters, attorneys, lenders, and clients? Communicate with Register of Deeds offices, surveyors, and examiners to resolve gapsEnsure compliance with Tennessee property law and recording standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 02, 2026

Birmingham, AL

|

EMR ? Electronic Medical Records

|

Contract

|

$57 - $71 (hourly estimate)

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Day-to-Day Responsibilities:System Management: Oversee the configuration, maintenance, and optimization of the Epic Willow Inventory system.Inventory Control: Ensure accurate medication inventory... levels, manage stock replenishment, and minimize waste.Data Analysis: Analyze inventory data to identify trends, discrepancies, and opportunities for improvement.User Support: Provide training and support to pharmacy staff on the use of the Epic Willow system.Collaboration: Work closely with IT, pharmacy, and other healthcare professionals to ensure seamless integration and operation of the inventory system.Compliance: Ensure compliance with all relevant regulations and standards, including those related to medication storage and handling.Reporting: Generate and analyze reports on inventory metrics and system performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 27, 2026

Beaverton, OR

|

Architect

|

Perm

|

$210k - $250k (estimate)

{"JobID":512208,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-122.8,"Longitude":45.49,"Distance":null},"State":"Oregon","Zip":"97005","ReferenceID":"HNW-2199a6ef-3a7e-435f-a4c2-126fd483e423","PostedDate":"\/Date(1774645158000)\/","Description":"As a strategic Principal IS Architect, you?ll be the driving force behind architectural vision and execution. You?ll serve as the go-to expert for end-to-end solutions?spanning software, hardware, integration, and data?while shaping roadmaps, standards, and governance that align with business goals. Your role will influence enterprise strategy, guide technology evaluations, and ensure compliance with industry standards. From leading cross-functional planning and design initiatives to communicating complex technical concepts in clear, actionable terms, you?ll empower teams to deliver innovative solutions that fuel growth, enhance consumer experiences, and keep at the forefront of healthcare technology.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Solution Architect (Remote)","City":"Beaverton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Bachelor\u0027s Degree in Computer Science or Information Systems ? 8 or more years as a Solution Architect with 1+ recent year(s) in GenAI ? Experience supporting more than one business process / area ? 8 or more years of full life cycle application development experience ? 6 or more years of experience building multi-tier applications ? Enterprise Scaled Agile Development Experience","Skills":"? Master\u0027s Degree in Computer Science or Information Systems ? Certification from the appropriate standards body ? Healthcare Industry Experience ? Team leadership or team management experience ? Experience prototyping and performance tuning applications deployed across multiple operating systems, languages and computing platforms ? Cloud development and deployment experience","Industry":"Architect","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":250000.0000,"SalaryLow":210000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As a strategic Principal IS Architect, you?ll be the driving force behind architectural vision and execution. You?ll serve as the go-to expert for end-to-end solutions?spanning software, hardware,... integration, and data?while shaping roadmaps, standards, and governance that align with business goals. Your role will influence enterprise strategy, guide technology evaluations, and ensure compliance with industry standards. From leading cross-functional planning and design initiatives to communicating complex technical concepts in clear, actionable terms, you?ll empower teams to deliver innovative solutions that fuel growth, enhance consumer experiences, and keep at the forefront of healthcare technology.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 05, 2026

Phoenix, AZ

|

QA

|

Contract

|

$38 - $48 (hourly estimate)

{"JobID":527070,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-112.08,"Longitude":33.44,"Distance":null},"State":"Arizona","Zip":"85007","ReferenceID":"PHX-41006a8c-0b84-4e9e-a782-d32131d45d01","PostedDate":"\/Date(1778020774000)\/","Description":"Seeking a Manual Software Tester to support the RSA Project Team on a large modernization effort replacing legacy systems supporting Vocational Rehabilitation, Older Independent Blind, and Business Enterprise Program services. This resource will be responsible for reviewing and executing test scripts, documenting defects and results, and partnering closely with SMEs and Business Analysts as the project moves into Phase 3. Role is fully remote, but candidates must be local to Phoenix for equipment pickup and compliance requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Software/QA Tester","City":"Phoenix","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ years of hands-on manual software testing experienceExperience testing components within a large enterprise application/projectStrong experience with:Executing test scriptsDefect documentationTracking test results (pass/fail)Comfortable working with business stakeholders/SMEs and communicating progress/issues clearlyOrganized, able to manage multiple workstreams and deadlinesProficiency with Google Suite (Docs/Sheets/Drive/Gmail) or similar toolsArizona resident / Phoenix local (remote role but must pick up equipment onsite)","Skills":"Experience with User Acceptance Testing (UAT) and/or conversion/data validation testingPrior experience supporting government/public sector business processesExperience working in an Agile environment (sprints, sprint reviews, daily standups)Familiarity with test plans / methodology documents and test inventoriesExperience supporting defect remediation work sessions and regression cycles","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Seeking a Manual Software Tester to support the RSA Project Team on a large modernization effort replacing legacy systems supporting Vocational Rehabilitation, Older Independent Blind, and Business... Enterprise Program services. This resource will be responsible for reviewing and executing test scripts, documenting defects and results, and partnering closely with SMEs and Business Analysts as the project moves into Phase 3. Role is fully remote, but candidates must be local to Phoenix for equipment pickup and compliance requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 02, 2026

Mississauga, ON

|

Programmer / Developer

|

Contract

|

$34 - $42 (hourly estimate)

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Serve as a primary owner of the ServiceNow platform\u0027s day-to-day health, handling break-fix resolution, feature implementations, patch management, upgrades, and ongoing compliance monitoring. Develop and configure platform components including Business Rules, Client Scripts, Script Includes, UI Actions, UI Pages, and ACLs. Build custom applications and automate processes using Flow Designer flows and actions on the Now Platform.ITSM Module Ownership \u0026 Service Catalog ? Configure, maintain, and expand core ITSM modules ? Incident, Problem, Change, Request, Knowledge, and CMDB ? in alignment with ServiceNow and ITIL best practices. Partner with Technology \u0026 Support Services and business stakeholders to grow the Service Catalog and Service Portal, ensuring offerings reflect current business needs and drive end-user adoption.Integrations, Reporting \u0026 System Health ? Design, build, and maintain integrations between ServiceNow and third-party systems using REST/SOAP APIs, JSON, MID Servers, and other web-based technologies. Coordinate data integrity between ServiceNow and connected systems, create meaningful reports and dashboards, and proactively monitor platform usage, health, and compliance across all modules.Upgrades, Vendor Management \u0026 Continuous Improvement ? Plan and execute platform upgrades, hot fixes, and patch deployments to mitigate security vulnerabilities and maintain platform stability. Collaborate with the ServiceNow vendor on high-impact tickets and remediation efforts. Continuously evaluate new ServiceNow capabilities and recommend improvements that align with organizational goals and ITIL best practices.Testing \u0026 Quality Assurance ? Define and execute structured testing strategies covering unit, integration, and regression scenarios. Conduct peer code reviews to enforce platform standards and ensure all delivered solutions are robust, scalable, and maintainable before moving to production.Documentation \u0026 Knowledge Management ? Develop and maintain comprehensive technical documentation including architecture guides, process manuals, configuration notes, and policies. Ensure knowledge continuity across the NES team and empower end-users through well-structured, accessible resources.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"ServiceNow Developer","City":"Mississauga","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications:3+ years of hands-on experience with the ServiceNow platformExperience with ServiceNow ITSM modules: Incident, Problem, Change, Request, KnowledgeWorking knowledge of JavaScript, HTML, CSS, JSON, and REST/SOAP APIsExperience in a customer-facing or helpdesk environmentStrong analytical, troubleshooting, and communication skillsAbility to manage and prioritize multiple concurrent requests in a fast-paced environment","Skills":"Experience with ServiceNow HRSD ModuleNice to Have:ServiceNow Certified System Administrator (CSA) certificationHands on experience with AI tools such as ChatGPT, Claude, or Copilot. Designing useful prompts to assist in getting work done faster.","Industry":"Programmer / Developer","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":42.0000,"SalaryLow":33.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Summary:As a ServiceNow Administrator/Developer, you will be responsible for building, supporting, and continuously improving our ServiceNow platform to meet the evolving needs of PointClickCare. ... You'll combine hands-on administration with creative development ? configuring workflows, designing integrations, and delivering features that make it easier for every team across the company to get things done. This is a collaborative, high-impact role that sits at the intersection of technology and people.Responsibilities:Platform Administration & Development ? Serve as a primary owner of the ServiceNow platform's day-to-day health, handling break-fix resolution, feature implementations, patch management, upgrades, and ongoing compliance monitoring. Develop and configure platform components including Business Rules, Client Scripts, Script Includes, UI Actions, UI Pages, and ACLs. Build custom applications and automate processes using Flow Designer flows and actions on the Now Platform.ITSM Module Ownership & Service Catalog ? Configure, maintain, and expand core ITSM modules ? Incident, Problem, Change, Request, Knowledge, and CMDB ? in alignment with ServiceNow and ITIL best practices. Partner with Technology & Support Services and business stakeholders to grow the Service Catalog and Service Portal, ensuring offerings reflect current business needs and drive end-user adoption.Integrations, Reporting & System Health ? Design, build, and maintain integrations between ServiceNow and third-party systems using REST/SOAP APIs, JSON, MID Servers, and other web-based technologies. Coordinate data integrity between ServiceNow and connected systems, create meaningful reports and dashboards, and proactively monitor platform usage, health, and compliance across all modules.Upgrades, Vendor Management & Continuous Improvement ? Plan and execute platform upgrades, hot fixes, and patch deployments to mitigate security vulnerabilities and maintain platform stability. Collaborate with the ServiceNow vendor on high-impact tickets and remediation efforts. Continuously evaluate new ServiceNow capabilities and recommend improvements that align with organizational goals and ITIL best practices.Testing & Quality Assurance ? Define and execute structured testing strategies covering unit, integration, and regression scenarios. Conduct peer code reviews to enforce platform standards and ensure all delivered solutions are robust, scalable, and maintainable before moving to production.Documentation & Knowledge Management ? Develop and maintain comprehensive technical documentation including architecture guides, process manuals, configuration notes, and policies. Ensure knowledge continuity across the NES team and empower end-users through well-structured, accessible resources.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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