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Sep 24, 2024

New York, NY

|

System Administrator

|

Contract

|

$55 - $69 (hourly estimate)

{"JobID":382715,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.9667272727273,"Longitude":40.7116363636364,"Distance":null},"State":"New York","Zip":"10016","ReferenceID":"HTS-736576","PostedDate":"\/Date(1727198061000)\/","Description":"Insight Global is looking for an Epic Analyst certified in Real Time Eligibility, Prelude, and ADT for a large healthcare client in Manhattan. This Analyst will be joining the Clinical Application and Integrations organization. We are looking for someone who has experience building and testing RTE from scratch. We are also looking for someone who has exposure to RTA (Real Time Authorization). The team is continuously optimizing their patient access modules and needs an expert with builds and enhancements in Prelude and ADT. This will be a fully remote role, working Monday-Friday 9-5 pm est.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"ADT/Prelude/RTE Certified Epic Analyst","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-4+ yrs as an EPIC Analyst-Active certifications in Prelude, RTE (Real Time Eligibility) and ADT -Experience with at least 1 new build in RTA (Real Time Authorization) previously","Skills":"Experience or change healthcare","Industry":"System Administrator","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":69.0000,"SalaryLow":55.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for an Epic Analyst certified in Real Time Eligibility, Prelude, and ADT for a large healthcare client in Manhattan. This Analyst will be joining the Clinical Application... and Integrations organization. We are looking for someone who has experience building and testing RTE from scratch. We are also looking for someone who has exposure to RTA (Real Time Authorization). The team is continuously optimizing their patient access modules and needs an expert with builds and enhancements in Prelude and ADT. This will be a fully remote role, working Monday-Friday 9-5 pm est.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Dec 12, 2024

Irvine, CA

|

Project Manager

|

Contract,Perm Possible

|

$48 - $60 (hourly estimate)

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A healthcare client is seeking a Sr. Epic Analyst to join their Epic Applications team! This individual will support a new Community Connect customer offering dental and medical surgical services.... The day-to-day tasks will include participating in design sessions with the customer, reviewing functionality, and gathering clinical decisions. Additionally, there will be collaboration with the training manager to develop training materials and handle the necessary system build. There is required traveling needed - 1 week per month - for client facing interactions. The hourly pay range for this position is 60/HR - 70/HR.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 26, 2024

Charlotte, NC

|

EMR Electronic Medical Records

|

Contract-to-perm

|

$56 - $70 (hourly estimate)

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Day-to-Day:Insight Global is searching for an EPIC Community Connect Senior Analyst. This analyst will be lead the implementation of EPIC Community Connect projects, including system configuration,... testing, and go-live support. They will continuously assess and optimize EPIC workflows and processes to improve user experience and system performance, work collaboratively with clinical and IT teams to identify and resolve issues, and to ensure seamless integration of EPIC systems with other healthcare technologies, maintain comprehensive documentation of system configurations, workflows, and support procedures, manage project timelines, resources, and deliverables to ensure successful project completion and ensure all EPIC implementations and modifications comply with regulatory requirements and organizational policies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Nov 21, 2024

Milwaukee, WI

|

Business Analyst (BA)

|

Contract,Perm Possible

|

$28 - $35 (hourly estimate)

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Insight Global is looking for a Chargebacks & Memberships Analyst to support one of our large healthcare solutions clients. This person will join the Chargebacks and Memberships team and be... responsible managing end customer data on behalf of specific manufacturers and hospital systems. The main function of this position is to maintain vendor relationships, acting as a business analyst for non-IT projects. This specific position will be responsible for working as a Chargeback and Membership analyst in a client's Model N system for a cleanup project. The scope of the project will be to work in a team to review 20k customer records to ensure accurate DEAs, HINs, 340B ID, names, addresses and class of trade. Knowledge of chargeback identifiers, membership rosters, and class of trade a must. Ability to work independently and as part of a team is required. And ability to push through obstacles to achieve objectives is needed for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Dec 04, 2024

San Francisco, CA

|

Pharmacy Technician

|

Contract-to-perm

|

$17 - $21 (hourly estimate)

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Insight Global is seeing a Remote Certified Pharmacy Technician to support a healthcare startup client on a 6-mos contract to perm assignment. Under the supervision of a Pharmacist Team Lead and Head... of Operations, you will be responsible for making outbound calls to patients, providers, and pharmacies to intervene in patient cases identified using risk stratification algorithms. These interventions may involve obtaining and recording health and contact information, scheduling appointments, resolving medication-related issues, and performing patient engagement activities. In addition to patient interactions, you will be responsible for answering inbound customer support requests, preparing, and mailing letters, and other assigned duties. All members of the Clinical Care team are expected to communicate effectively, maintain a cooperative working relationship with clients and colleagues, be respectful and accept constructive feedback professionally, and continuously learn new skills to deliver quality customer service and patient care.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 02, 2024

Nashville, TN

|

Patient Services (i.e. Scheduler)

|

Contract-to-perm

|

$18 - $23 (hourly estimate)

{"JobID":384229,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-86.7652727272727,"Longitude":36.1963636363636,"Distance":null},"State":"Tennessee","Zip":"37205","ReferenceID":"HTN-738167","PostedDate":"\/Date(1727871253000)\/","Description":"Remote but must sit in Alaska or California The Financial Counselor is dedicated to follow through of guidelines for financial counseling, insurance assistance, and collection practices for all medically necessary services while ensuring access for all patients. Essential Functions:-Running Daily Schedules for consults, new/added procedures-Completing VOB and cost estimates with insurance-Applying for financial assistance-Applying for Medicaid/Medicaid-Coordinate with Early out collections partner for payment plan and payment financing options- Work closely with other Onsite Financial Counselors, Patient Navigators, front office staff and clinical staff to ensure smooth collection process.-Maintain month Key performance indicators establish both individually and in team setting.-Deliver monthly KPI\u0027s to manager on time for prior month.- Will touch 25-50 patient accounts a dayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Patient Financial Counselor Alaska (remote)","City":"Nashville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-2+ years of experience working in a medical office setting working with medical insurance and financial matters-Ability to explain cost of treatments, insurance coverage, and patient financial responsibility (financial advocacy)-Must be able to explain/differentiate between set commercial rate vs. Medicare/Medi-cal allowable","Skills":"-Oncology or specialty experience (pharm tech, urology, GI etc.)","Industry":"Patient Services (i.e. Scheduler)","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.0000,"SalaryLow":18.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Remote but must sit in Alaska or California The Financial Counselor is dedicated to follow through of guidelines for financial counseling, insurance assistance, and collection practices for all... medically necessary services while ensuring access for all patients. Essential Functions:-Running Daily Schedules for consults, new/added procedures-Completing VOB and cost estimates with insurance-Applying for financial assistance-Applying for Medicaid/Medicaid-Coordinate with Early out collections partner for payment plan and payment financing options- Work closely with other Onsite Financial Counselors, Patient Navigators, front office staff and clinical staff to ensure smooth collection process.-Maintain month Key performance indicators establish both individually and in team setting.-Deliver monthly KPI's to manager on time for prior month.- Will touch 25-50 patient accounts a dayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Dec 12, 2024

Irvine, CA

|

Training

|

Perm

|

$107k - $130k (estimate)

{"JobID":394869,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-117.841272727273,"Longitude":33.6899090909091,"Distance":null},"State":"California","Zip":"92614","ReferenceID":"OCC-751767","PostedDate":"\/Date(1734002158000)\/","Description":"A healthcare company is seeking an Epic Training Manager to join their team! This individual will create custom curriculum specific to client needs and conduct trainings to ensure the team can properly utilize the Epic systems. Additionally, this person will work closely with the internal Epic Applications team to help troubleshoot any issues and help configure, customize, and improve the company\u0027s Epic systems. This is a permanent position that is fully remote. Travel is required for any and all client interactions. The salary range for this position is $107,000 - 130,000.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"REMOTE Epic Training Manager","City":"Irvine","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Strong knowledge of Epic systems and applications (clinical, non-clinical, and revenue cycle) Involved in the full lifecycle of Epic implementations and required training based on user needs Certified in multiple Epic Trainer certifications (Wisdom preferred) Experience in training and education Bachelor\u0027s Degree in education, Healthcare Administration, Information Technology, or a related field; and/or relevant field experience Excellent communication skills Innovative mindset","Skills":"Knowledge of e-learning platform and tools","Industry":"Training","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":130000.0000,"SalaryLow":107000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A healthcare company is seeking an Epic Training Manager to join their team! This individual will create custom curriculum specific to client needs and conduct trainings to ensure the team can... properly utilize the Epic systems. Additionally, this person will work closely with the internal Epic Applications team to help troubleshoot any issues and help configure, customize, and improve the company's Epic systems. This is a permanent position that is fully remote. Travel is required for any and all client interactions. The salary range for this position is $107,000 - 130,000.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Dec 06, 2024

Woonsocket, RI

|

Project Manager

|

Contract

|

$40 - $50 (hourly estimate)

{"JobID":394152,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.4817727272727,"Longitude":42.0165090909091,"Distance":null},"State":"Rhode Island","Zip":"02895","ReferenceID":"PIT-750818","PostedDate":"\/Date(1733487348000)\/","Description":"We are seeking a highly skilled and experienced Project Manager to lead and manage large-scale initiatives within our organization. This role involves overseeing project governance frameworks, budget tracking, and reforecasting investments. The successful candidate will ensure all finance reports are consolidated and communicated effectively to internal project departments and stakeholders.Key Responsibilities:Lead and manage one or two large initiatives, including a platform migration project and AI implementation in care management.Oversee the preparation of project governance frameworks, budget tracking, and reforecasting of investments.Develop and maintain a comprehensive reporting framework for financial tracking and value realization.Ensure all finance reports are consolidated and communicated to internal project departments and stakeholders.Collaborate with consulting firms to create detailed roadmaps and project plans.Secure funding and manage financial tracking for program delivery.Refine business cases and package them for the investment portfolio to secure funding.Track and evaluate the financial impact and value realization of initiatives.Initiatives:1.Platform Migration Project:oManage the migration of care management systems from four different clinical platforms to a consolidated system.oOversee the setup phase and secure funding for the project, with a kick-off scheduled for 2025.oWork with consulting firms to develop detailed roadmaps and project plans.2.AI Implementation in Care Management:oLead the implementation of AI solutions in the care management space.oTrack value realization and spending, ensuring the financial impact is identified and evaluated.Qualifications:Proven experience in project management, particularly in large-scale initiatives.Strong financial acumen with experience in budget tracking and investment reforecasting.Excellent communication and stakeholder management skills.Ability to collaborate with consulting firms and internal teams to develop detailed project plans.Experience in healthcare or care management is a plus.Proficiency in project management tools and software.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Finance Project Manager","City":"Woonsocket","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-4+ years of experience with Project/Program Management background space (particularly in large-scale initiatives)-Experience within the financial realm -Experience with general task support budget planning/business process design -Bachelors degree -Excel and PowerPoint","Skills":"-Healthcare experience -Presenting Experience","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":50.0000,"SalaryLow":40.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a highly skilled and experienced Project Manager to lead and manage large-scale initiatives within our organization. This role involves overseeing project governance frameworks, budget... tracking, and reforecasting investments. The successful candidate will ensure all finance reports are consolidated and communicated effectively to internal project departments and stakeholders.Key Responsibilities:Lead and manage one or two large initiatives, including a platform migration project and AI implementation in care management.Oversee the preparation of project governance frameworks, budget tracking, and reforecasting of investments.Develop and maintain a comprehensive reporting framework for financial tracking and value realization.Ensure all finance reports are consolidated and communicated to internal project departments and stakeholders.Collaborate with consulting firms to create detailed roadmaps and project plans.Secure funding and manage financial tracking for program delivery.Refine business cases and package them for the investment portfolio to secure funding.Track and evaluate the financial impact and value realization of initiatives.Initiatives:1.Platform Migration Project:oManage the migration of care management systems from four different clinical platforms to a consolidated system.oOversee the setup phase and secure funding for the project, with a kick-off scheduled for 2025.oWork with consulting firms to develop detailed roadmaps and project plans.2.AI Implementation in Care Management:oLead the implementation of AI solutions in the care management space.oTrack value realization and spending, ensuring the financial impact is identified and evaluated.Qualifications:Proven experience in project management, particularly in large-scale initiatives.Strong financial acumen with experience in budget tracking and investment reforecasting.Excellent communication and stakeholder management skills.Ability to collaborate with consulting firms and internal teams to develop detailed project plans.Experience in healthcare or care management is a plus.Proficiency in project management tools and software.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Dec 12, 2024

Merchantville, NJ

|

Help Desk

|

Contract

|

$28 - $35 (hourly estimate)

{"JobID":394958,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.0408636363636,"Longitude":39.9665636363636,"Distance":null},"State":"New Jersey","Zip":"08109","ReferenceID":"PHL-751859","PostedDate":"\/Date(1734023760000)\/","Description":"A large home healthcare company is looking to hire 2 remote helpdesk technicians to provide support for a newly implemented Electronic Health Record (EHR)application. Each candidate will participate in a robust training program teaching them how to use the application so they can confidently support every caller. This individual will work off JIRA fielding ticket requests as well as incoming calls from clinical, office and corporate staff to resolve issues. The helpdesk technician will have access to training material as well as how to guides to ensure they have documentation to refer to when they cannot immediately resolve the issue. In addition, everyone will be required to sign a code of ethics as well as HIPPA forms to be eligible to work on this project. Technicians will be working in Eastern standard time zone. Compensation:$20hr to $25hr.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Helpdesk","City":"Merchantville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1+ years of experience providing remote IT supportExperience remoting into someone\u0027s computerExperience working off a ticketing systemGreat phone presence","Skills":"Previous customer service experienceExperience providing IT support for a EMR/EHRR platform","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":35.0000,"SalaryLow":28.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A large home healthcare company is looking to hire 2 remote helpdesk technicians to provide support for a newly implemented Electronic Health Record (EHR)application. Each candidate will participate... in a robust training program teaching them how to use the application so they can confidently support every caller. This individual will work off JIRA fielding ticket requests as well as incoming calls from clinical, office and corporate staff to resolve issues. The helpdesk technician will have access to training material as well as how to guides to ensure they have documentation to refer to when they cannot immediately resolve the issue. In addition, everyone will be required to sign a code of ethics as well as HIPPA forms to be eligible to work on this project. Technicians will be working in Eastern standard time zone. Compensation:$20hr to $25hr.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Dec 04, 2024

Carlsbad, CA

|

Corporate Operations

|

Perm

|

$150k - $180k (estimate)

{"JobID":393893,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-117.270181818182,"Longitude":33.1671818181818,"Distance":null},"State":"California","Zip":"92010","ReferenceID":"SDG-750713","PostedDate":"\/Date(1733339635000)\/","Description":"A dynamic employer in the pharmaceutical industry is seeking a Director, Omnichannel Operations Excellence \u0026 Execution Lead to join their team. This role is crucial for spearheading omnichannel operations and ensuring seamless campaign execution across all brands. The Director will collaborate closely with various internal teams and agencies to optimize performance based on data-driven insights while maintaining compliance and data privacy standards.Day-to-Day Responsibilities: Omnichannel Operations Management: Oversee the seamless execution of omnichannel campaigns, ensuring they align with strategic objectives and compliance standards. Asset Building: Conduct QC testing for campaigns to ensure they meet PRC approval and are compliance-ready. Measure and optimize campaign performance in collaboration with Omnichannel strategy leaders. Ensure all processes comply with data privacy regulations and are compliance-ready. Data Tracking and Optimization: Collaborate with Data Operations and IT to build tracking platforms that monitor campaign progress and performance. Utilize data analytics to refine strategies and advise omnichannel strategists based on findings. Cross-Functional Collaboration: Work closely with Compliance, Commercial Strategy teams (including two omnichannel strategists and their leader), and IT to ensure effective integration across all channels (web, social media, etc.). Agency Management: Manage relationships with external agencies, including multiple agencies of record for each brand, to ensure alignment on campaign execution. Help oversee the paid media agency, which serves as the primary agency across all brands and reports to the Director of Marketing. Performance Metrics Definition: Define, track, and optimize key performance indicators (KPIs) to assess and enhance the effectiveness of omnichannel strategies. Continuous Improvement: Implement a continuous improvement framework to refine processes and drive operational excellence across all campaigns.Location \u0026 Travel: Hybrid: Locations in Carlsbad, CA or Boston, MA. Estimated Travel: Up to 25%, primarily for strategy meetings, workshops, and conferences.Company Highlights: Competitive total compensation package, including robust benefits and potential stock options for permanent employees. A proven track record of approved drugs with several more expected to gain approval soon. Impressive pipeline of drugs in both early and late clinical phases. A focus on research and patient advocacy, with strong internal support for a patient-driven approach. A collaborative and innovative team environment where your insights and ideas are valued and can lead to rapid implementation. A strong commitment to employee well-being and corporate social responsibility, fostering a culture of care for both employees and the community.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Director, Omnichannel Operations Excellence \u0026 Execution Lead (Re","City":"Carlsbad","ExpirationDate":null,"PriorityOrder":0,"Requirements":"A minimum of 8-10 years of experience in omnichannel operations, campaign management, or related fields, specifically within the pharmaceutical or biotech industry. Proven experience in leading end-to-end campaign execution and operational frameworks. Strong proficiency in data analytics, with the ability to translate insights into actionable strategies. In-depth knowledge of compliance requirements related to omnichannel marketing in the pharmaceutical industry. Experience managing relationships with external agencies and overseeing integrated marketing campaigns. Excellent collaboration and communication skills, with the ability to work effectively across cross-functional teams. Bachelors degree in marketing, business, or a related field; an advanced degree (MBA or MSc) is a plus.","Skills":"Experience in developing and executing omnichannel operations strategies within the rare disease therapeutic area.","Industry":"Corporate Operations","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":180000.0000,"SalaryLow":150000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A dynamic employer in the pharmaceutical industry is seeking a Director, Omnichannel Operations Excellence & Execution Lead to join their team. This role is crucial for spearheading omnichannel... operations and ensuring seamless campaign execution across all brands. The Director will collaborate closely with various internal teams and agencies to optimize performance based on data-driven insights while maintaining compliance and data privacy standards.Day-to-Day Responsibilities: Omnichannel Operations Management: Oversee the seamless execution of omnichannel campaigns, ensuring they align with strategic objectives and compliance standards. Asset Building: Conduct QC testing for campaigns to ensure they meet PRC approval and are compliance-ready. Measure and optimize campaign performance in collaboration with Omnichannel strategy leaders. Ensure all processes comply with data privacy regulations and are compliance-ready. Data Tracking and Optimization: Collaborate with Data Operations and IT to build tracking platforms that monitor campaign progress and performance. Utilize data analytics to refine strategies and advise omnichannel strategists based on findings. Cross-Functional Collaboration: Work closely with Compliance, Commercial Strategy teams (including two omnichannel strategists and their leader), and IT to ensure effective integration across all channels (web, social media, etc.). Agency Management: Manage relationships with external agencies, including multiple agencies of record for each brand, to ensure alignment on campaign execution. Help oversee the paid media agency, which serves as the primary agency across all brands and reports to the Director of Marketing. Performance Metrics Definition: Define, track, and optimize key performance indicators (KPIs) to assess and enhance the effectiveness of omnichannel strategies. Continuous Improvement: Implement a continuous improvement framework to refine processes and drive operational excellence across all campaigns.Location & Travel: Hybrid: Locations in Carlsbad, CA or Boston, MA. Estimated Travel: Up to 25%, primarily for strategy meetings, workshops, and conferences.Company Highlights: Competitive total compensation package, including robust benefits and potential stock options for permanent employees. A proven track record of approved drugs with several more expected to gain approval soon. Impressive pipeline of drugs in both early and late clinical phases. A focus on research and patient advocacy, with strong internal support for a patient-driven approach. A collaborative and innovative team environment where your insights and ideas are valued and can lead to rapid implementation. A strong commitment to employee well-being and corporate social responsibility, fostering a culture of care for both employees and the community.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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