Job Search Results for technical Operations Analyst

A client is looking for a Laserfiche Technical Systems Analyst IV to join their team. The Laserfiche Automation Specialist is responsible for the end-to-end design, implementation, testing, and... More ongoing support of a global Laserfiche system. This role ensures the system operates efficiently, meets evolving business needs, and maintains high standards of data integrity and reporting. The specialist will collaborate across business units and project teams, providing expert guidance, resolving system discrepancies, and proactively analyzing data to support decision-making. The successful candidate will demonstrate a strong command of the Laserfiche suite, advanced technical and integration skills, and the ability to present data and recommendations to diverse audiences. ESSENTIAL JOB FUNCTIONS:? Design, configure, and implement Laserfiche solutions that align with organizational objectives and compliance requirements.? Conduct thorough testing of new workflows, processes, and integrations to ensure optimal performance and reliability.? Provide ongoing system support and maintenance, including troubleshooting, upgrades, and performance monitoring.? Collaborate with business units and project teams to identify and resolve system discrepancies, ensuring seamless operations.? Proactively analyze system data to ensure accuracy, integrity, and compliance with organizational standards.? Present data findings and recommendations clearly and effectively to technical and non-technical stakeholders.? Document system configurations, processes, and integration points to support knowledge sharing and compliance.? Stay current with Laserfiche updates, best practices, and emerging technologies to drive continuous improvement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Summary: We?re seeking a Technical Business Analyst to join one of our financial services clients in the Market Risk technology team focused on hands-on analysis and system-level problem solving.... More This role sits firmly on the technical side of the house?not project management or KYC/compliance operations?and is ideal for someone who enjoys deep investigative work with data, databases, and risk systems. You?ll partner closely with risk managers and developers to translate business and regulatory needs into clear technical requirements, acceptance criteria, and release documentation while supporting testing, demos, and release cycles. The team supports Market Risk reporting and analytics across multiple asset classes (equities, credit, rates, commodities, mortgages), working on tools used by risk managers and regulatory-facing reporting. You?ll leverage advanced Excel, SQL, and a working knowledge of Python to analyze market risk data, improve workflows, and enhance dashboards and analytics. This role offers strong exposure to Market Risk, VAR and stress-related initiatives, and an environment where curiosity, strong work ethic, and the ability to bridge business and technology are critical to success.Key Responsibilities? Serve as a Business Systems Analyst, bridging the gap between Market Risk stakeholders and developers? Perform deep, hands-on analysis of systems, data, and workflows? Gather and document requirements; write Business Requirements Documents (BRDs) and Functional Requirements Documents (FRDs)? Define and document acceptance criteria, release notes, and ?what are we releasing? summaries? Support release cycles, including testing, demos, and stakeholder walkthroughs? Attend scrum/agile ceremonies and collaborate with developers on active initiatives? Investigate data issues, analyze system behavior, and support enhanced workflows (may include light production support?type investigations)? Work on tools and platforms used by Market Risk managers, including risk reporting and analytics? Support initiatives that are regulatory-facing, ensuring accuracy, traceability, and completeness of data and reportingBuild and maintain Excel- and PowerPoint-based artifacts for analysis, reporting, and presentationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Technical Manager, Digital Experience & Analytics is a senior individual contributor (IC) responsible for driving high-impact insights and scalable analytics capabilities across the ecommerce... More business. This is an Adobe Analytics-first role that bridges the gap between deep-dive behavioral analysis, technical data problem-solving, and analytics product development.Functioning as a strategic partner to the organization, this person will own complex analyses that identify growth opportunities and improve the customer journey. This role is intentionally more technical than a traditional analyst role, requiring the ability to operate independently across the data supply chain, from debugging front-end implementation to querying raw data feeds, to ensure data-driven decision-making at scale.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Product Analyst will act as a blend of Product and Business Analysis, supporting warehouse operations by mapping process flows, writing Agile user stories, and facilitating conversations between... More business and technical teams. This is not a junior role; the ideal candidate is proactive, not tightly scope-constrained, and comfortable driving work forward in a fast-paced environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Business Analyst to support a high-impact Billing Strategy & Design team for a leading enterprise client. This role will focus on documenting and analyzing business and... More system requirements, leading discovery sessions, and serving as a key liaison between business stakeholders and technical teams. The Business Analyst will support projects from early concept through implementation, contributing to critical initiatives that directly impact enterprise billing systems and operations. This is an excellent opportunity to gain exposure to large-scale, business-critical projects while working alongside an innovative and collaborative team. This is a 7 month contract, hybrid (4 days onsite/1 remote) in Stamford, CT and has a pay range of $45-50/hr.Day-to-Day Responsibilities? Lead and participate in project discovery calls with stakeholders? Author, revise, and maintain BRDs and supporting documentation? Document internal systems and processes (JIRA workflows, intake processes, etc.)? Serve as the primary point of contact between business users and engineering/development teams? Identify, document, track, and report system issues? Provide documentation support across the entire project lifecycle? Handle administrative tasks including scheduling, emails, BPMO calls, and limited HR-related tasksWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

seeking a Business Analyst (BA) ? Digital Supply Chain to play a critical role in designing, enabling, and scaling digitally-enabled supply chain capabilities across our North American operations.... More This role sits at the intersection of field operations, supply chain execution, digital platforms, and data. The successful candidate will work closely with Supply Chain, Operations, Digital, IT, Data, and external technology partners to translate real-world operational workflows into scalable, standardized, and measurable digital solutions that drive safety, service, cost, and productivity outcomes. This role requires deep analytical capability, strong process thinking, comfort operating in complex operational environments, and the ability to bridge business needs with technical implementation. Key Responsibilities 1. Process Design & Standardization ? Lead discovery and documentation of current-state (as-is) and future-state (tobe) supply chain processes across transportation, inventory, fulfillment, delivery, and field execution. ? Define harmonized execution models that balance enterprise standardization with regional and field-level realities. ? Identify process gaps, inefficiencies, and manual workarounds; propose digitally enabled improvements. 2. Requirements Engineering ? Elicit, analyze, and document functional and non-functional requirements from business stakeholders, field users, and operational leaders. ? Translate business needs into clear, testable, traceable requirements suitable for Digital Supply Chain product teams and system integrators. ? Maintain end-to-end requirements traceability from business outcomes through design, build, test, and deployment. ? Manage scope, assumptions, dependencies, and constraints across multiple workstreams. 3. Data & Integration Enablement ? Define supply chain data objects, attributes, ownership, and lineage across systems. ? Document data flows, transformations, and integration touchpoints between platforms (e.g., SAP, OEM telematics, routing, inventory, PoD). ? Specify UX inputs and outputs, ensuring data captured in the field supports downstream planning, execution, analytics, and billing. ? Partner with data and integration teams to ensure data quality, consistency, and governance are embedded into solutions. 4. UX & Field Enablement ? Conduct field-level workflow analysis to understand how work is actually performed by drivers, dispatchers, terminal operators, and branch teams. ? Capture mobility, ergonomics, offline/online, exception handling, and safety considerations. ? Ensure solutions are designed for simplicity, speed, and adoption in demanding operational environments. ? Advocate for the field user experience during design and prioritization discussions. 5. Vendor & Platform Interoperability ? Develop working knowledge of key third-party and OEM platforms, including: o John Deere Operations Center (JD OC) o Samsara o OEM telematics and IoT platforms o SAP S/4HANA o SAP Ariba and related procurement platforms ? Understand platform capabilities, constraints, APIs, and data models. ? Support evaluation of integration approaches, tradeoffs, and long-term scalability. ? Act as a translator between business stakeholders and vendor technical teams. 6. Testing & Validation ? Author detailed test scenarios and test cases aligned to business processes and success criteria. ? Support System Integration Testing (SIT) and User Acceptance Testing (UAT), including defect triage and resolution. ? Validate that delivered solutions meet business outcomes, not just technical completion. ? Confirm readiness for production deployment from an operational perspective. 7. Deployment, Change & Adoption ? Support development of training materials, job aids, SOP updates, and communications. ? Partner with Change Management and Field Enablement teams to drive adoption. ? Help define and track adoption and usage metrics post-deployment. ? Act as a feedback loop between the field and product teams to inform continuous improvement. 8. Value & KPI Enablement ? Translate business requirements into measurable KPIs and value metrics (e.g., service, utilization, cost, safety, inventory accuracy). ? Support development of ROI models and value realization frameworks. ? Ensure digital solutions are instrumented to measure outcomes, not just activity. ? Help leadership understand how digital capabilities drive tangible business value.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior Business Analyst, Grid Modernization Specialist to lead the deployment and ongoing enhancement of key grid modernization software and technologies supporting Asset... More Strategy and Operations.The ideal candidate brings a strong mix of technical expertise, strategic thinking, and cross-functional collaboration to help drive the organization?s grid modernization initiatives forward.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior Business Analyst, Grid Modernization Specialist to lead the deployment and ongoing enhancement of key grid modernization software and technologies supporting Asset... More Strategy and Operations.The ideal candidate brings a strong mix of technical expertise, strategic thinking, and cross-functional collaboration to help drive the organization?s grid modernization initiatives forward.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Marketing Analyst to join one of our clients? marketing technology teams focused on CRM and marketing automation. This role will support the build, configuration, and... More optimization of automated email and SMS journeys that guide prospective patients through a defined care pathway, from initial consultation through implant scheduling and completion. The Marketing Analyst will work closely with marketing, sales, IT, and product partners to implement hands-on CRM solutions, launch and manage drip campaigns, and analyze engagement and pipeline outcomes. The ideal candidate has strong CRM implementation experience, enjoys being technically involved in execution (not just strategy), and is comfortable working in a regulated healthcare or medical device environment where accuracy, thoughtful problem-solving, and data integrity are criticalResponsibilities:- Lead and manage marketing technology initiatives including workflow design, segmentation, and multi-channel campaign execution- Partner with marketing teams to design, launch, and analyze campaigns using Dynamics 365 Marketing or similar platforms- Analyze and optimize CRM functionality to support lead generation, sales enablement, and post-market engagement- Translate business needs into CRM workflows, automated journeys, and lead scoring models- Monitor and improve nurture journeys based on segmentation and engagement performance- Conduct system audits and maintain data accuracy in compliance with HIPAA, GDPR, and medical device regulations- Collaborate with IT and technical teams on system integrations- Support training and user adoption for new marketing automation and CRM featuresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We're seeking a Process Improvement Analyst?to support a healthcare insurance environment. This individual will partner closely with leadership and cross-functional stakeholders to design, implement,... More and sustain an effective operating model, serving as the right hand to the Director of Agent Onboarding and Commissions.The Analyst will establish and lead weekly and monthly operating cadences, including intake and prioritization, status reporting, risk and issue management, and decision tracking - driving accountability and consistent follow-through. The role will assess and document current-state workflows, identify inefficiencies, and redesign processes to reduce rework and improve overall performance.Key responsibilities include defining KPIs, developing dashboards, automating recurring reporting, and improving data quality across metrics such as cycle time, SLA adherence, and defects or incidents. The Analyst will also lead root-cause analyses, post-incident reviews, and retrospectives, ensuring corrective and preventive actions are driven through closure. In addition, this role will develop and maintain SOPs, runbooks, onboarding materials, templates, and change communications.Acting as a central coordination point, the Process Improvement Analyst will manage operational requests, escalations, and cross-team dependencies, clearly communicating progress, risks, and outcomes to stakeholders and senior leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less