Job Search Results for it

A client is seeking a Project Manager to lead planning, execution, and governance for infrastructure-focused programs, with a strong emphasis on vulnerability remediation, patching, and hardening.... More This individual will partner closely with Security, Infrastructure, and Service Management teams to ensure remediation work is delivered on schedule, within approved change windows, and with executive-ready reporting. This role is intended to convert long-term and is not a temporary position.Day-to-Day ResponsibilitiesLead planning and execution of infrastructure remediation programs, including vulnerability management, patching, and system hardening initiatives.Build and manage integrated project plans and rolling schedules across infrastructure towers (server, network, endpoint, security).Run execution governance, including readiness reviews, weekly stakeholder meetings, change scheduling, and post-implementation reviews.Maintain project risk, action, issue, and decision logs, driving timely escalation and resolution.Coordinate dependencies across Security, Service Desk, Service Management, application teams, and infrastructure owners.Translate vulnerability management findings into actionable remediation plans and validate closure through reporting and evidence.Deliver executive-level status reporting, including remediation progress, vulnerability aging, compliance trends, and SLA performance.Ensure documentation quality for runbooks, implementation plans, audit artifacts, and compliance evidence.Support resource planning and surge coordination during high-severity vulnerability or remediation events, including after-hours change windows.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a Call Center LVN/LPN to work in an enterprise level environment in the healthcare industry. This call center for one stop shop for anything a patient could be having issues... More with. You would be getting calls based of CAHPS (Consumer Assessment of Healthcare Providers and Systems) and HOS scores (Health Outcomes Survey). You would provide some of the clinical counseling for some of the HOS measures. You will help close the gaps with appointment scheduling, test, referrals, complaints, escalations, medication adherence measures, refills etc. Anything it takes a patient from being unhappy to as happy as we can get them. The call range can take 10 min to a couple of hours whether that?s connecting the patients to their health plan, their providers office, their nurse, their home health, outside resources to help with social determinacies of health, and APS.This position is responsible for the coordination of HEDIS and STARs data. This role is responsible for education to the patient on quality measures and coordinates strategies for closing gaps. The Quality Coordinator LVN, through telephonic outreaches will educate patients on CAHPS & HOS components while working to close other HEDIS gaps for patients. Evaluates the quality and completeness of clinical gap closures by performing quality reviews with patients, maintaining clinical documentation, and accurately records of their review activities. The Quality Coordinator LVN will maintain up-to-date knowledge of regulatory (HEDIS/STARs) standards and guidelines.Essential Job Functions1. Analyze data, evaluate for possible data integrity and data deficits and document findings.2. Analyze and trend HEDIS/STAR rates, identify barriers to improvement of rates and create interpretive exhibits.3. Identifies patients with the missing measures and works to close the measures through education/counseling, appointment setting, and other means as appropriate.4. Conduct a high volume of outbound calls to members to discuss reasons for non-compliant to medication(s), schedule pharmacy telephonic appointments, and/or obtain important follow up information from providers. Outbound calls are made primarily using an auto dialer requiring precision to detail and adaptability to type of response needed.5. May answer inbound calls from members and assists them with their inquiries. Routes calls to appropriate department if necessary.6. Follows system scripting and validates member demographic information.7. Documents the provider or member's record with accurate information obtained on the call.8. Works closely with local leadership to execute quality strategies.9. Supports and assists PCPs/clinics with quality data collection.10. Provides reports and monitors performance at local level.11. Engages PCP and clinic staff in developing strategies to close quality gaps.12. Maintains education/knowledge base of HEDIS/STARs standards and guidelines.13. Performs all other related duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an individual to join a top retail client within their eCommerce & Marketing department. The Senior Manager, Business Artificial Intelligence (BAI) and Data Management... More will support the implementation of AI strategy and advanced analytics operations. This role will focus on integrating AI into online (web and marketing) products, merchandising (pricing, forecasting, etc.), and Pro (loyalty, prospecting, etc.), while defining data requirements to enable analytics and AI, conducting research, and collaborating closely with data science partners.As part of a fast-paced and innovative environment, this leader will partner with the business to identify data-driven opportunities, translate business problems into AI solutions, develop an enterprise-aligned roadmap, and guide teams in best practices while evangelizing the strategic use of data across marketing, e-commerce, merchandising, and Pro.The Interconnected Analytics & Data Science team is driving a project called ?Data for All?, which focuses on consolidating all data sources across the organization to a single source. This leader will lead the project, and help drive adoption of AI and machine learning platforms throughout the business. Key ResponsibilitiesBusiness AI Insights?Identify opportunities to apply AI to key business processes (e.g., churn prediction, search optimization, recommendation engines).?Drive AI integrations into new and existing digital features to enhance user experience and competitiveness.?Lead data science teams through the full AI product lifecycle, from ideation to launch, ensuring delivery and ROI.?Streamline the transition of AI and analytics initiatives from development to production.Generative AI Adoption?Champion research and experimentation to advance generative AI use cases, in partnership with the U.S. data science teams.?Foster a culture of continuous learning and innovation around Generative AI across marketing, merchandising, and Pro.Data Management?Oversee digital marketing tagging strategy and Adobe Analytics implementation for web and campaign analytics.?Lead data engineering teams responsible for data quality, governance, and consistency.?Partner closely with IT to ensure appropriate stewardship, security, scalability, and governance of data assets.?Ensure AI solutions meet ethical and regulatory standards and continuously evaluate system performance.Leadership & Team Management?Serve as a subject matter expert in supervised and unsupervised ML techniques and applied AI.?Establish strong big data foundations to support machine learning initiatives.?Influence without direct authority and drive alignment across adjacent analytics and data teams.?Mentor and develop data scientists and junior AI talent.?Stay current on AI and industry trends and propose roadmaps aligned with marketing and e-commerce strategy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A local government client of Insight Global is hiring for a System Auditor to join their team. This individual will support a data integration project to assist in enhancing their coordinated case... More management system. This System Auditor will lead a comprehensive end-to-end audit of the case management platform, assessing its infrastructure, security, integrations, data integrity, performance, and compliance with regulatory standards such as HIPAA. This role involves evaluating technical architecture, system workflows, and overall alignment with organizational goals, while engaging with stakeholders to gather feedback on usability, pain points, and opportunities for improvement. The auditor will analyze user journeys, map current processes and data flows, and document system functionality to identify gaps and inefficiencies. Responsibilities include preparing a detailed audit report with actionable recommendations, advising on interoperability with emerging state data systems, and supporting strategic rebranding efforts by aligning technology improvements with user expectations and organizational objectives. We are looking for a detail-oriented, organized and collaborative individual with excellent communication skills. This is a hybrid role in Boulder, CO where this individual will need to be able to attend a couple hours a week of in-person time to assist community and agency engagement. This is a 18 month contract position can pay between $50-52/hour with medical benefits and 401k optionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

About the RoleThe Technical Program Coordinator acts as a central operational and communication partner across Engineering, QA, and Product teams. This role focuses on proactively managing... More production-related issues, maintaining Jira ticket hygiene, and improving workflows and handoffs across the SDLC. The position requires strong technical understanding and coordination skills, but no hands-on coding.What You?ll Do? Serve as the point person for production and high-priority technical issues.? Review, prioritize, and manage approximately 50 Jira tickets per week, ensuring accuracy, ownership, and timely movement.? Coordinate across Engineering, QA, and Product to route issues to the correct teams.? Act as an additional operational layer supporting teams in a Scrum-like environment.? Identify impacted APIs, products, and systems based on high-level architectural understanding.? Champion clear communication standards between Product Managers and Engineers.? Monitor backlog health, ticket aging, and workflow bottlenecks.? Help refine processes to improve task handoff, speed, and clarity.? Maintain documentation related to process and communication improvements.Operate effectively in high-pressure production environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Business Systems Analyst (Data Center Colocation Migration) to join one of our largest banking clients on a 6-month contract. The successful candidate will be... More responsible for the following:- Gather, analyze, and document business, functional, and technical requirements for a multi-phase data center colocation migration.- Work with infrastructure, network, application, security/compliance teams, and vendors to define migration scope and readiness.- Maintain physical and virtual data center inventories, application lists, and dependency mappings.- Assess workload criticality, downtime tolerances, technical constraints, and regulatory requirements.- Support migration planning, including wave sequencing, readiness checklists, and cutover strategies.- Track risks, issues, and dependencies; escalate as needed.- Support migration rehearsals, cutovers, and post-migration stabilization.- Produce status updates, dashboards, and executive summaries.- Define migration acceptance criteria and support go/no-go decisions.- Ensure migration activities align with security, risk, and regulatory standards.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a service-oriented Incident Manager to join a growing fintech company in Austin, TX. Primary responsibilities will be focused on providing responsive support and guidance in... More managing critical situations. You will demonstrate effective leadership as well as a deep technical expertise to shape and deliver incident management communications and escalation management capabilities, to ensure successful outcomes for customers. Key responsibilities include:-Deliver results: Use ticket data, client feedback, and experiences to influence and drive process improvements-Collaboration: Working with engineering, product and app support teams to triage, investigate and restore critical service outages-Managing the entire Incident Management lifecycle: Identify and report on the frequency and severity of technical incidents which negatively impact internal and external customers, while monitoring key service metrics (response time, resolution time, etc.)-On-Call support: Supporting onshore and international teams to resolve incidents in a timely manner-Stakeholder management: Facilitating and documenting incident calls, communicating cross functionally, comfortable with navigating ambiguityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Remote Hands Technician will work with and support all customer demands which may include, racking and stacking of equipment, cabling, cross connects, etc. Internally, the Remote Hands Technician... More I may work with the Deployment and Implementation teams, the Global Command Center, Provisioning team and Project Management to ensure relevant installations meet delivery dates and create a positive customer experience. The Remote Hands Technician I will be primarily responsible for responding to Customer Requests within the Service Level Agreement time frame. The Remote Hands Technician I will also assist other members of the Operations Team ensuring 100% uptime to all customers.* Perform Remote Hands services which are tracked through the Digital Realty ticketing system. This includes, but is not limited to the following services:* Equipment Rack and Stack* Cable, terminate, and dress fiber or copper network cabling* Assist customers with the diagnosis of hardware and software issues on their equipment* Power cycling of customer equipment* Perform cabinet/cage audits* Blade/Card, Memory, Hard Drive, and Transceiver installation or removal* Testing and troubleshooting of copper and fiber optic circuits* Assist with migrations of equipment, power, or networking devices* Shipping and Receiving of packages* Receive, install and test customer and internal cross connects of copper and fiber optic interconnections* Use of power and hand tools (e.g., screwdrivers, drills, wire strippers, punch down tools, etc.)* Provide timely customer and internal updates using a computer based ticketing system* Assist with the documentation and inventory verification/counts* Adherence to Standard Operating Procedures* Maintain overall Data Center cleanliness and appearance* Work flexible shift schedulesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role owns the daily operation, performance, and reliability of a cloud hosted Teradata Vantage database supporting critical financial and regulatory reporting. The DBA monitors performance,... More tunes SQL, manages workloads, oversees data movement, supports ETL integrations, and partners with vendors, cloud, security, and analytics teams. The environment runs in Azure with vendor managed infrastructure, so the focus stays on database behavior, data accuracy, automation, compliance, and audit readiness rather than server administration.Please note that this role is a 6 month contract to hire with the expectation this person will convert full time. The expected annual pay range is approximately $120,000 to $160,000/yr. Compensation is subject to change based on experience, location, internal equity, and business needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Guest Experience Analyst owns the guest feedback and experience program for a startup company, ensuring customer insights are captured, analyzed, and translated into meaningful improvements... More across the business. This role manages the full feedback loop?from monitoring sentiment to delivering actionable insights that enhance service, operations, and the overall guest journey.Partnering cross-functionally with operations, marketing, and leadership, this role identifies trends, addresses service gaps, and supports continuous improvement initiatives. As part of the Technology team, the Analyst also supports store operations and new store openings, including limited on-call weekend support (training provided).Key Responsibilities:-Build and manage a comprehensive guest experience program across surveys, online reviews, and social media-Monitor and respond to customer feedback with empathy and professionalism-Analyze qualitative and quantitative feedback to identify trends, issues, and opportunities-Develop reports and dashboards for new and existing locations, translating insights into actionable recommendations-Partner with cross-functional teams to prioritize and implement experience improvements-Establish and track guest experience metrics and measure the impact of feedback-driven initiatives-Support store operations and new store openings, including periodic on-call weekend coverage (up to 3 days/month)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less