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Feb 13, 2026

Washington, DC

|

Software Engineering

|

Perm

|

$106k - $118k (estimate)

{"JobID":494803,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-77.03,"Longitude":38.89,"Distance":null},"State":"District Of Columbia","Zip":"20060","ReferenceID":"HSE-03a0bd86-780e-43ab-ac86-85546339e34f","PostedDate":"\/Date(1771011026000)\/","Description":"Position: Systems Operations Engineer IIOpenings: 1Salary: $106,000 ? $118,000kLocation: 2041 Georgia Ave NW, Washington, DC 20060Schedule:? Core hours: 8:00 AM ? 5:00 PM? Hybrid ? 2 days onsite / 3 days remote? On call as hospital operates 24/7Interview Process:? Round 1: Virtual technical interview with 3 team members -1 hour? Final Round: Virtual interview with Sr. Director of Enterprise Dev Ops - 1 hour? Interview Blocks: Monday-Friday 11am-2pm Key Pain Points at Howard University Hospital? Legacy infrastructure with many outdated systems? Manual processes everywhere ? goal is automation via scripting? Patch management is a major issue? No formal patching tool in place today? Monitoring is immature and still being learned? Bad habits baked into systems over time Overview: Insight Global is seeking a Systems Operations Engineer II to support a complex, mission-critical healthcare IT environment.Major Responsibilities:? Support, maintain troubleshoot infrastructure (Windows and Linux servers, virtualization platforms, and enterprise storage systems) on a daily basis? Ensure system uptime, performance, and reliability in a high-availability healthcare environment.? Respond to infrastructure incidents, perform root cause analysis, and implement preventative solutions.? Manage longer term strategic roadmap including creating a Patch Management plan / Business Continuity/ Disaster Recovery / Runbook plan and documentation plan (systems, processes, and operational runbooks) Other responsibilities? Develop scripts and automation for provisioning, configuration, and patch management.? Improve and standardize identity and access management using Active Directory, Azure AD, SSO, and MFA.? Support hybrid cloud initiatives and infrastructure modernization efforts (Azure/AWS). Future responsibilities? Assist with data center migrations, new equipment deployments, and legacy system modernization.? Partner with security teams to support HIPAA compliance and infrastructure security standards.? Collaborate cross-functionally with network, security, and application teams.? Serve as a senior technical resource and mentor to junior team members.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Systems Operations Engineer II","City":"Washington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must-Haves:? Background working in a 24/7 enterprise environment that requires high availability? 3-7+ years in systems administration / infrastructure engineering? Ability to manage and troubleshoot day to day system/infrastructure escalations? Background in creating operational and strategic long term plans including :-Patch management plan-Business continuity plan-Documentation systems for processes, and operational runbooks. Technical Skills:? Windows \u0026 Linux server environments? Virtualization: VMware, Hyper-V? Storage: SAN / NAS? Cloud: Azure, AWS? PowerShell scripting? Active Directory / Azure AD? SSO, MFA, identity management","Skills":"Plusses / Nice-to-Haves:? Imprivata? Cerner exposure? Veeam? Nutanix? Microsoft Azure certifications? VMware certifications ? Managing Windows devices","Industry":"Software Engineering","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":118000.0000,"SalaryLow":106000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Position: Systems Operations Engineer IIOpenings: 1Salary: $106,000 ? $118,000kLocation: 2041 Georgia Ave NW, Washington, DC 20060Schedule:? Core hours: 8:00 AM ? 5:00 PM? Hybrid ? 2 days onsite / 3... days remote? On call as hospital operates 24/7Interview Process:? Round 1: Virtual technical interview with 3 team members -1 hour? Final Round: Virtual interview with Sr. Director of Enterprise Dev Ops - 1 hour? Interview Blocks: Monday-Friday 11am-2pm Key Pain Points at Howard University Hospital? Legacy infrastructure with many outdated systems? Manual processes everywhere ? goal is automation via scripting? Patch management is a major issue? No formal patching tool in place today? Monitoring is immature and still being learned? Bad habits baked into systems over time Overview: Insight Global is seeking a Systems Operations Engineer II to support a complex, mission-critical healthcare IT environment.Major Responsibilities:? Support, maintain troubleshoot infrastructure (Windows and Linux servers, virtualization platforms, and enterprise storage systems) on a daily basis? Ensure system uptime, performance, and reliability in a high-availability healthcare environment.? Respond to infrastructure incidents, perform root cause analysis, and implement preventative solutions.? Manage longer term strategic roadmap including creating a Patch Management plan / Business Continuity/ Disaster Recovery / Runbook plan and documentation plan (systems, processes, and operational runbooks) Other responsibilities? Develop scripts and automation for provisioning, configuration, and patch management.? Improve and standardize identity and access management using Active Directory, Azure AD, SSO, and MFA.? Support hybrid cloud initiatives and infrastructure modernization efforts (Azure/AWS). Future responsibilities? Assist with data center migrations, new equipment deployments, and legacy system modernization.? Partner with security teams to support HIPAA compliance and infrastructure security standards.? Collaborate cross-functionally with network, security, and application teams.? Serve as a senior technical resource and mentor to junior team members.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 07, 2026

Cincinnati, OH

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Data Warehousing

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Contract,Perm Possible

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$64 - $80 (hourly estimate)

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A client in the transportation and logistics industry is looking for an experienced MDM & Data Governance Lead to serve as the strategic and operational bridge between business leadership and the... technical teams that build and maintain our enterprise Single Source of Truth (SSOT) platform ? a custom-built MDM solution hosted in AWS, covering Customers, Locations, Contracts, Vehicles, and Workforce (Passengers planned). This high-visibility contractor role demands technical credibility, stakeholder gravitas, and disciplined governance leadership.Approximately 60-75% of this role is focused on SSOT platform leadership and vendor management; the remaining 25-40% is dedicated to data governance program stewardship. These two areas are intentionally integrated ? the quality of data definitions directly shapes the master data model, and vice versa.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 21, 2026

San Antonio, TX

|

System Administrator

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Contract-to-perm

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$50 - $62 (hourly estimate)

{"JobID":521614,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-98.5,"Longitude":29.45,"Distance":null},"State":"Texas","Zip":"78229","ReferenceID":"SAT-15d19db9-7d48-4e08-8c61-f473a4835da3","PostedDate":"\/Date(1776805598000)\/","Description":"This TS/SCI System Integration Engineer is responsible for the architecture, integration, and continuous technical evolution of a large-scale cloud based platform built on Kubernetes and modern DevSecOps practices. They will be responsible for the following but are not limited to:-Provide senior technical leadership for the architecture, design, and continuous evolution of a large scale cloud based platform, including its AWS hosted development and operational infrastructure.- Lead systems engineering efforts for Kubernetes environments, ensuring effective design, management, and lifecycle maintenance of containerized workloads orchestrated through Helm.-Implement DevSecOps practices across the platform, guiding secure CI/CD pipeline development, automated testing, vulnerability scanning, and secure software supply chain processes.-Architect and oversee AWS cloud infrastructure services including networking, compute, storage, identity, and security to ensure performance, cost efficiency, resilience, and compliance with required security standards.-Serve as a senior technical advisor within the PMO, informing platform roadmaps, evaluating architectural tradeoffs, and ensuring proposed changes align with mission, security, and compliance requirements.-Support compliance activities, audits, and technical reviews to ensure platform readiness and adherence to established security and operational frameworks.- Coordinate integration efforts across engineering, security, cloud, and operational teams, ensuring new capabilities, tools, and services are successfully onboarded into the platform ecosystem.-Communicate complex technical concepts clearly and effectively to PMO leadership, technical teams, and non technical stakeholders to support informed decision making.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"TS/SCI System Integration Engineer","City":"San Antonio","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Active TS/SCI security clearance-Bachelor?s degree in Computer Science, Engineering, Information Systems, Cybersecurity, or a related technical field; a master?s degree is preferred.-Minimum of 14 years of combined experience in systems engineering, cloud architecture, platform engineering, DevSecOps, or related technical leadership roles.-Extensive experience designing, deploying, and maintaining Kubernetes based platforms, including Helm managed workloads and container lifecycle management.-Strong background in cloud engineering, including networking, compute, storage, identity, and security services within major cloud providers.-Demonstrated expertise implementing or guiding DevSecOps practices, including CI/CD pipelines, automated testing, vulnerability scanning, and secure software supply chain processes.-Proven ability to support or advise a Program Management Office, including translating mission or program requirements into actionable technical plans and architectural decisions.-Experience supporting compliance, audits, or security frameworks associated with enterprise platforms or cloud environments.-Ability to communicate complex technical concepts clearly to PMO leadership, engineering teams, and non technical stakeholders.-Relevant professional certifications (e.g., Security+, CISSP, Kubernetes certifications, cloud certifications).","Skills":"","Industry":"System Administrator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This TS/SCI System Integration Engineer is responsible for the architecture, integration, and continuous technical evolution of a large-scale cloud based platform built on Kubernetes and modern... DevSecOps practices. They will be responsible for the following but are not limited to:-Provide senior technical leadership for the architecture, design, and continuous evolution of a large scale cloud based platform, including its AWS hosted development and operational infrastructure.- Lead systems engineering efforts for Kubernetes environments, ensuring effective design, management, and lifecycle maintenance of containerized workloads orchestrated through Helm.-Implement DevSecOps practices across the platform, guiding secure CI/CD pipeline development, automated testing, vulnerability scanning, and secure software supply chain processes.-Architect and oversee AWS cloud infrastructure services including networking, compute, storage, identity, and security to ensure performance, cost efficiency, resilience, and compliance with required security standards.-Serve as a senior technical advisor within the PMO, informing platform roadmaps, evaluating architectural tradeoffs, and ensuring proposed changes align with mission, security, and compliance requirements.-Support compliance activities, audits, and technical reviews to ensure platform readiness and adherence to established security and operational frameworks.- Coordinate integration efforts across engineering, security, cloud, and operational teams, ensuring new capabilities, tools, and services are successfully onboarded into the platform ecosystem.-Communicate complex technical concepts clearly and effectively to PMO leadership, technical teams, and non technical stakeholders to support informed decision making.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 17, 2026

Charlotte, NC

|

Programmer / Developer

|

Contract

|

$13 - $16 (hourly estimate)

{"JobID":520254,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.83,"Longitude":35.19,"Distance":null},"State":"North Carolina","Zip":"28203","ReferenceID":"CLT-e9ddfaef-50e6-4900-b842-865f4f97a917","PostedDate":"\/Date(1776448677000)\/","Description":"We are seeking a highly skilled and experienced Senior Software Engineer to join our core technology team. This role is central to a critical, long-term initiative to modernize our application landscape. The ideal candidate is a pragmatic and versatile engineer with a passion for transforming legacy systems into scalable, cloud-native solutions.You will be responsible for analyzing, refactoring, and rewriting key monolithic applications, leveraging your deep expertise in both Java and Python. This is a unique opportunity to work at the intersection of software architecture, AI-driven development, and cloud engineering to make a lasting impact on our technology stack.Key Responsibilities:Analyze complex legacy monolithic applications to identify and plan refactoring and migration strategies.Lead the hands-on development work to deconstruct legacy systems and rebuild them as modern, efficient microservices using Java and Python.Utilize our proprietary \"Vibe\" code transformation tool to accelerate the analysis and rewriting of old codebases.Integrate AI-powered development tools (e.g., GitHub Copilot, Claude) into your daily workflow to enhance productivity, improve code quality, and speed up development cycles.Design, build, and deploy scalable, resilient applications on Amazon Web Services (AWS), utilizing services like EKS, Lambda, S3, and RDS.Champion software engineering best practices, including comprehensive automated testing, robust CI/CD pipelines, and clear documentation.Collaborate effectively with architects, product managers, and other engineers to define technical requirements and deliver high-quality solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. AI / Python Developer - INTL India","City":"Charlotte","ExpirationDate":null,"PriorityOrder":0,"Requirements":"6-8 years of professional software development experience.Deep, hands-on proficiency in Python within an enterprise environment.Hands-on experience with Vibe Coding Demonstrable fluency with AI coding assistants (e.g., GitHub Copilot, Claude) and the ability to articulate how they are used to improve your workflow.Strong practical experience with core AWS services and cloud-native design principles.A problem-solving mindset with a track record of successfully refactoring or migrating complex systems.Excellent verbal and written communication skills, with the ability to explain complex technical concepts to a diverse audience.","Skills":"","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":16.0000,"SalaryLow":12.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a highly skilled and experienced Senior Software Engineer to join our core technology team. This role is central to a critical, long-term initiative to modernize our application... landscape. The ideal candidate is a pragmatic and versatile engineer with a passion for transforming legacy systems into scalable, cloud-native solutions.You will be responsible for analyzing, refactoring, and rewriting key monolithic applications, leveraging your deep expertise in both Java and Python. This is a unique opportunity to work at the intersection of software architecture, AI-driven development, and cloud engineering to make a lasting impact on our technology stack.Key Responsibilities:Analyze complex legacy monolithic applications to identify and plan refactoring and migration strategies.Lead the hands-on development work to deconstruct legacy systems and rebuild them as modern, efficient microservices using Java and Python.Utilize our proprietary "Vibe" code transformation tool to accelerate the analysis and rewriting of old codebases.Integrate AI-powered development tools (e.g., GitHub Copilot, Claude) into your daily workflow to enhance productivity, improve code quality, and speed up development cycles.Design, build, and deploy scalable, resilient applications on Amazon Web Services (AWS), utilizing services like EKS, Lambda, S3, and RDS.Champion software engineering best practices, including comprehensive automated testing, robust CI/CD pipelines, and clear documentation.Collaborate effectively with architects, product managers, and other engineers to define technical requirements and deliver high-quality solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 05, 2026

Camden, NJ

|

Software Engineering

|

Contract

|

$15 - $19 (hourly estimate)

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We are looking to hire a skilled Full Stack Developer to support the design, development, and delivery of customer-facing applications for an automotive client. This individual will be responsible... for building and maintaining front-end components and back-end services and APIs that align with business requirements and user needs, producing clean, well-documented code that adheres to development standards. The role involves developing cross-platform and mobile solutions using React Native, JavaScript, Java, and Spring Boot, as well as native iOS and Android technologies, while ensuring responsive design, performance optimization, and security compliance. The Full Stack Developer will collaborate closely with UX/UI designers, technical leads, architects, product owners, and testers to deliver compliant, intuitive user experiences and seamless system integrations, including REST- and SOAP-based services. This position also supports cloud-based deployments and configurations within AWS (with potential exposure to Oracle Cloud), maintains relational databases using JPA and EclipseLink, participates in code reviews and testing activities, and contributes to the continuous improvement of development processes and tools. The ideal candidate thrives in an Agile environment, actively participates in Scrum ceremonies, communicates effectively with onshore stakeholders/team members, and has strong collaboration skills. This role requires working onsite in Hitec City, Hyderabad.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 17, 2026

West Des Moines, IA

|

Computer Engineering

|

Contract-to-perm

|

$46 - $57 (hourly estimate)

{"JobID":520135,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-93.75,"Longitude":41.57,"Distance":null},"State":"Iowa","Zip":"50266","ReferenceID":"DSM-06f7ecea-59a3-4959-931a-ae20008418b0","PostedDate":"\/Date(1776435516000)\/","Description":"Insight Global is looking for a Senior Telephony/Amazon Connect Engineer for a top financial client in the Des Moines area. This person will:Own the architecture and roadmap for Amazon Connect and Salesforce Service Cloud Voice, ensuring reliability, scalability, and security.Design, build, and maintain contact flows, routing strategies, queues, Lex bots, call recording/transcription, and analytics (e.g., Contact Lens).Implement and govern Salesforce Voice configuration: Omni-Channel routing, agent setup, call controls, call dispositioning, transcripts, and visibility.Build integrations and event-driven services using AWS (Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch), and Salesforce (APIs, Platform Events, Flows).Production support of Amazon Connect contact centers and Salesforce Service Cloud Voice.Participate in an on-call rotation and support after-hours production releases.Support incident response, root-cause analysis, and post-mortems; produce standards and documentation; mentor engineers.Establish observability and SLIs/SLOs for voice quality and platform health; automate alerts, dashboards, and runbooks.Partner with Network/Security to ensure QoS, identity/SSO, and least-privilege IAM across environments.Deliver self-service reporting and dashboards for operations leaders (AHT, ASA, service levels, occupancy, contact outcomes, agent performance). The hourly pay rate for this role will be $55-70/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Telephony Engineer","City":"West Des Moines","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5 - 10+ years in telephony/contact center engineering3+ years hands-on with Amazon Connect2+ years with Salesforce Service Cloud VoiceExpertise in:Amazon Connect: contact flows, routing, queues, CTRs, Contact Lens, outbound, call recording.Salesforce Voice/Service Cloud: Omni-Channel, voice setup, agent configuration, transcripts, analytics, and integration patterns.AWS services: Lambda (Node.js/Python), API Gateway, EventBridge, Kinesis/KDF, DynamoDB, S3, CloudWatch, IAM, Secrets Manager.Telephony fundamentals: SIP, RTP, PSTN, number management, QoS, jitter/packet loss mitigation.Integrations/APIs: REST/GraphQL, OAuth/SAML/JWT, event-driven architectures.Strong grasp of security, compliance, and data governance.Excellent communication and stakeholder management; ability to translate business needs into resilient technical solutions.Agile/scrum experience.","Skills":"Agentforce ExperienceInfrastructure as Code and CI/CD for contact center infrastructure.IaC/DevOps: CloudFormation/CDK/Terraform, Git, CI/CD, automated testing.Financial services industry experience (contact center operations).Salesforce certifications (Admin, Platform App Builder, Service Cloud Consultant); AWS Solutions Architect/Developer/DevOps certifications.Exposure to other CCaaS/voice platforms (Genesys Cloud, Five9, Twilio) and voice quality monitoring tools.Real-time analytics/BI (Athena, QuickSight, Snowflake, Databricks) using CTRs/transcripts/contact data.SSO/identity (Okta/Azure AD) and enterprise change/release management.","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Senior Telephony/Amazon Connect Engineer for a top financial client in the Des Moines area. This person will:Own the architecture and roadmap for Amazon Connect and... Salesforce Service Cloud Voice, ensuring reliability, scalability, and security.Design, build, and maintain contact flows, routing strategies, queues, Lex bots, call recording/transcription, and analytics (e.g., Contact Lens).Implement and govern Salesforce Voice configuration: Omni-Channel routing, agent setup, call controls, call dispositioning, transcripts, and visibility.Build integrations and event-driven services using AWS (Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch), and Salesforce (APIs, Platform Events, Flows).Production support of Amazon Connect contact centers and Salesforce Service Cloud Voice.Participate in an on-call rotation and support after-hours production releases.Support incident response, root-cause analysis, and post-mortems; produce standards and documentation; mentor engineers.Establish observability and SLIs/SLOs for voice quality and platform health; automate alerts, dashboards, and runbooks.Partner with Network/Security to ensure QoS, identity/SSO, and least-privilege IAM across environments.Deliver self-service reporting and dashboards for operations leaders (AHT, ASA, service levels, occupancy, contact outcomes, agent performance). The hourly pay rate for this role will be $55-70/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 27, 2026

Saint Louis Park, MN

|

Software Engineering

|

Contract

|

$41 - $51 (hourly estimate)

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This role will own and support backend application services, integrations, and core business logic for a vendor developed application, acting as the backend technical owner on the client side. The... resource will partner closely with the external vendor to troubleshoot and enhance backend services running in AWS, ensuring reliable functionality across development, test, and production environments. Responsibilities include supporting backend business logic, data processing, and service orchestration; diagnosing and resolving API integration issues with internal systems; validating configuration and deployment readiness; and assisting with bug fixes, performance tuning, and release support. The role will also ensure backend services meet enterprise standards for security, authentication, and access control using Okta or similar frameworks, support containerized and cloud native deployment patterns, and help stabilize production issues to ensure the application is scalable, secure, and maintainable long term.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 30, 2026

Woonsocket, RI

|

Programmer / Developer

|

Contract-to-perm

|

$55 - $69 (hourly estimate)

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Insight Global is seeking a Full Stack Developer with strong backend expertise in Java and Spring Boot and solid frontend experience using React and Angular. This role focuses primarily on backend... development (approximately 60%) while maintaining meaningful hands-on contribution to the frontend (40%).The ideal candidate will design, develop, and deploy scalable, high-quality applications in a cloud-based environment, working closely with cross-functional teams to deliver reliable and secure solutions.Backend Development (60%)?Design, develop, and maintain backend services using Java and Spring Boot?Build and consume RESTful APIs and web services?Write clean, maintainable, and testable code following best practices?Develop and execute unit and integration tests using tools such as JUnit, Mockito, or JMockit?Write and optimize SQL queries and work with relational databases?Implement and maintain CI/CD pipelines using tools like GitHub Actions?Apply security best practices, including OAuth 2.0 and JWT-based authentication?Deploy, monitor, and troubleshoot applications in cloud environments (Azure and/or AWS)Frontend Development (40%)?Develop responsive, user-friendly interfaces using React, Angular, TypeScript, HTML, and CSS?Integrate frontend applications with backend APIs and services?Implement frontend unit and end-to-end testing using tools such as Jest, React Testing Library, Playwright, or Cypress?Collaborate closely with backend and product teams to ensure seamless integration across application tiersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 30, 2026

Atlanta, GA

|

Programmer / Developer

|

Perm

|

$125k - $130k (estimate)

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We?re hiring a Senior Database Engineer to design, build, and operate AWS-native, production grade databases. You will own DBA/admin responsibilities, performance tuning, and end-to-end observability... of highly available databases (SQL & NoSQL) to ensure reliable, secure, and discoverable data at-scale.Own installation, configuration, upgrades, backup/restore, HA/DR, capacity planning maintenance, runtime of Aurora/RDS (MySQL/Postgres), Redshift, DynamoDB, and TimescaleDB.Implement database connection and memory management, lock contentions, deadlock remediations etc. to ensure database scalability and reliability. Perform data validation, de-duplication, and cleanup tasks to maintain integrity.Partner with Product, and other engineering teams to enable cross-functional software delivery of new/enhanced platform functions, real time and batch, scheduled/ad-hoc data analytics, reporting across use cases. Perform SQL and NoSQL performance tuning (indexes, query plans, hot partition mitigation, connection/session tuning, auto-vacuum/maintenance) and root cause analysis for latency and throughput issues.Implement data quality checks, data drift monitoring, and diffing across environments; alert on SLO/SLA breaches.Build and own end to end monitoring and dashboards using CloudWatch/Prometheus (or equivalent) across storage, and serving layers, to track database health, identify slow queries, and escalate performance issues.Treat data as code: version controlled pipelines, CI/CD for ETL/ELT, db scripts, stored procedures and automated testing/validation, environment promotion with rollback.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 01, 2026

Lake Mary, FL

|

Software Engineering

|

Contract-to-perm

|

$57 - $71 (hourly estimate)

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The Technical Lead will guide delivery across internal teams and a large system-integrator footprint, while remaining deeply involved in solution design, code-level decisions, and production readiness.This role requires someone who can lead through influence, set the technical bar, mentor engineers and vendors, and ensure digital platforms are stable today while being built for AI-enabled personalization and self-service tomorrow.Day-to-Day ResponsibilitiesTechnical Leadership \u0026 Solution Ownership? Own architecture, design, and end-to-end technical delivery of digital initiatives? Ensure solutions are production-ready, scalable, secure, and reliable? Lead technical design discussions and trade-off decisions? Establish reusable components, patterns, and engineering best practices? Identify performance, scalability, and stability risks earlyModern Digital Application Delivery? Lead development of Angular / TypeScript front-end experiences? Design and build Node.js services and REST / GraphQL APIs? Implement AWS serverless architectures (Lambda, API Gateway, IAM)? Integrate enterprise platforms such as Salesforce and Guidewire? Support CI/CD pipelines, infrastructure-as-code, and cloud-native deliveryAI Enablement \u0026 Applied AI Operations? Support chatbot and agent-based AI platforms (e.g., Salesforce Agentforce)? Apply AI development patterns including: ? Prompt orchestration? Vector databases? Retrieval-Augmented Generation (RAG)? Leverage AI operational tooling for: ? Prompt and model monitoring? Evaluation dashboards? Telemetry, usage tracking, and governancePersonalization \u0026 Digital Conversion? Drive hyper-personalization strategies using: ? Adobe Target? CDPs and decisioning engines? Partner with business stakeholders to increase online conversion and self-service adoptionOperational Excellence? Manage technical backlogs in Jira? Maintain documentation in Confluence? Partner with operations/SRE on monitoring, alerting, reliability, and RCATroubleshoot complex, multi-tier production issuesCompensation: $65/hr to $71/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Technical Lead - Digital Applications \u0026 AI","City":"Lake Mary","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must-Have Qualifications:? 10+ years of overall software engineering experience? 3?5+ years operating as a senior technical lead / technical owner? Strong hands-on experience with: ? Angular, TypeScript, HTML5, CSS3? Node.js, REST and GraphQL APIs? AWS serverless (Lambda, API Gateway, IAM)? SQL and NoSQL databases? Experience with: ? Cloud-native CI/CD pipelines? Docker? Terraform or CloudFormation? Experience integrating Salesforce or Guidewire (one required; both a plus)Proven ability to lead and influence vendors and system integrators","Skills":"Nice-to-Have:? Adobe ecosystem experience: ? AEM? Adobe Analytics? Adobe Target? Experience with: ? CDPs? Personalization engines? AI chatbots or LLM-driven features? Hands-on exposure to AI tooling: ? LangChain or similar frameworks? Vector databases? LLM orchestration APIs? Coding agents (e.g., Codex, Claude)? Familiarity with AI Ops / governance toolingBackground in membership-based, retail, insurance, or regulated environments","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Role OverviewThis is a hands-on Technical Lead role, not a Head-of or people-manager position. The individual will act as the primary technical execution lead supporting the Head of Digital... Applications & AI, owning architecture, delivery quality, and technical decision-making across the digital ecosystem.The role sits at the intersection of digital experience platforms, modern application engineering, and applied AI enablement. The Technical Lead will guide delivery across internal teams and a large system-integrator footprint, while remaining deeply involved in solution design, code-level decisions, and production readiness.This role requires someone who can lead through influence, set the technical bar, mentor engineers and vendors, and ensure digital platforms are stable today while being built for AI-enabled personalization and self-service tomorrow.Day-to-Day ResponsibilitiesTechnical Leadership & Solution Ownership? Own architecture, design, and end-to-end technical delivery of digital initiatives? Ensure solutions are production-ready, scalable, secure, and reliable? Lead technical design discussions and trade-off decisions? Establish reusable components, patterns, and engineering best practices? Identify performance, scalability, and stability risks earlyModern Digital Application Delivery? Lead development of Angular / TypeScript front-end experiences? Design and build Node.js services and REST / GraphQL APIs? Implement AWS serverless architectures (Lambda, API Gateway, IAM)? Integrate enterprise platforms such as Salesforce and Guidewire? Support CI/CD pipelines, infrastructure-as-code, and cloud-native deliveryAI Enablement & Applied AI Operations? Support chatbot and agent-based AI platforms (e.g., Salesforce Agentforce)? Apply AI development patterns including: ? Prompt orchestration? Vector databases? Retrieval-Augmented Generation (RAG)? Leverage AI operational tooling for: ? Prompt and model monitoring? Evaluation dashboards? Telemetry, usage tracking, and governancePersonalization & Digital Conversion? Drive hyper-personalization strategies using: ? Adobe Target? CDPs and decisioning engines? Partner with business stakeholders to increase online conversion and self-service adoptionOperational Excellence? Manage technical backlogs in Jira? Maintain documentation in Confluence? Partner with operations/SRE on monitoring, alerting, reliability, and RCATroubleshoot complex, multi-tier production issuesCompensation: $65/hr to $71/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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