Job Search Results for remote
Aug 19, 2025
St. Louis, MO
|
Help Desk
|
Perm
|
$55k - $65k (estimate)
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Insight Global is seeking a Support Engineer to sit in St. Louis, MO for one of their clients. The Support Engineer provides front-line technical support to ensure smooth computer operations for end... users. Each day begins with reviewing and responding to incoming help requests. The engineer troubleshoots hardware and software issues using remote tools or in-person support when needed. They document all support interactions and escalate complex issues to the appropriate technician when necessary. Preventative maintenance tasks, such as cleaning and checking workstations and peripherals, are also part of the routine. The engineer deploys software packages and assists with installations as requested. They contribute to internal knowledge resources by creating help sheets and FAQs. Throughout the day, they monitor trends, reinforce SLAs, and suggest improvements to enhance support efficiency.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Sep 29, 2025
Cleveland, OH
|
Software Engineering
|
Contract
|
$54 - $68 (hourly estimate)
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Insight Global is seeking a Backend Developer to support one of our top clients. This person is going to be focused on supporting the Pricing application for Service Channels. This person will be... working with micro-services with Spring boot. They will be joining a team, agile based, 2 week sprints. They will receive tickets in Jira and support as tickets come through. This person should be strong with Java and have experience with Hibernate. This person will be working alongside other developers to support system-integration and optimize application performance. This person will be onsite for first two weeks then can be remote. They will want this person to come onsite for the bi-weekly sprint (1 day). This role is roughly 60-75hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 30, 2025
Lower Merion, PA
|
Project Manager
|
Perm
|
$115k - $120k (estimate)
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One of Insight Global's utilities clients is looking for a SCADA Project Engineer II to join their growing team in Bryn Mawr, PA. This role is 5 days a week onsite with future remote flexibility. Key... Responsibilities:- Lead the end-to-end delivery of IT components across OT/SCADA projects, ensuring alignment with timelines, budgets, and stakeholder expectations.- Ensure compliance with IT PMO processes and Corporate Engineering standards, supporting project teams in documentation, methodologies, and governance.- Develop and manage comprehensive project plans, including system requirements, functional specs, financial constraints, and resource allocations.- Monitor and report on program performance, tracking schedules, risks, budgets, and quality metrics through regular updates and status meetings.- Facilitate cross-functional collaboration among engineering, SCADA, operations, and business teams to deliver impactful, reliable, and efficient solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Oct 08, 2025
Camarillo, CA
|
Nurse
|
Perm
|
$130k - $135k (estimate)
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As the RN Manager overseeing Hospice Admission RNs, you will lead a multidisciplinary team that includes nurses, hospice aides, case managers, chaplains, social workers, and administrative support.... You?ll manage patient care operations across an assigned territory that includes two hospitals and three facilities, with oversight of a CFE (contracted facility entity) housing patients. Your role involves supervising and coaching staff, ensuring quality and regulatory compliance, and supporting recruitment and onboarding efforts. You?ll provide remote managerial guidance during on-call weeks, approximately every four weeks, handling calls from four hospice teams. Field presence is essential, with 4?6 hours weekly dedicated to shadowing disciplines and checking in on hospital partners. You?ll also participate in monthly meetings in Encino and collaborate closely with the team physician, though they do not report directly to you. The team is expanding, all working under your leadership to maintain high census and GIP standards while delivering compassionate, compliant care. This role is hiring full time on-site in Ventura County offering competive pay starting at $130k annual compensation with great benefits and PTO .We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Oct 15, 2025
Houston, TX
|
Administrative Assistant
|
Contract
|
$29 - $36 (hourly estimate)
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An oil and gas client in the Energy Corridor is looking for an Executive Admin to assist a senior leader in their organization. This role sits remote Monday and Friday, onsite Tuesday-Thursday. This... person will coordinate with leadership around the globe, manage heavy travel schedules and expense forms, and schedule meetings to handle the overall calendar. This role will include event planning and acute attention to detail with high level organizational skills. Coordinate and manage all logistics for internal and external meetings including but not limited to team meetings, all hands, off-sites and one-on-one meetings with a wide variety of stakeholders (company leadership, Board of Directors, external partners). Arrange complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings and industry conferences. Professional, positive manner, with experience in a role requiring a high degree of confidentiality. Energetic, enthusiastic, and interested in learning within a fast-paced, fast-growth organizationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Oct 16, 2025
Englewood, CO
|
Programmer / Developer
|
Contract,Perm Possible
|
$50 - $62 (hourly estimate)
{"JobID":456443,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-104.99,"Longitude":39.64,"Distance":null},"State":"Colorado","Zip":"80111","ReferenceID":"DEN-f00529b5-e633-4319-9576-41be86249898","PostedDate":"\/Date(1760635461000)\/","Description":"A Fortune 100 telecommunications and ISP company is seeking Mid-Senior Level Fullstack Developer who will work on a new tool development for the Video Experience group to enhance and add ad/promotional functionality to the video user experience.Candidate will be a core contributor building and testing major features on this video application to enhance the experience for internal and external customers. This candidate must also display a high degree of enthusiasm, willingness to learn new tech, and attention to detail.We are seeking a Fullstack Developer with strong React, Node.js, and AWS experience. Industry knowledge or prior video experience a plus.Duration: 12 months with extensions likelyLocation: Greenwood Village, CO 80111 (4 days onsite/1 day remote)Rate: $62-$72/hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Fullstack Developer","City":"Englewood","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years professional React.js development experience- 5+ years professional experience using Node.js- AWS experience- Experience in development and testing roles","Skills":"- React Unit Testing using Jest and either Enzyme or React Testing Library- React state management libraries (Redux, Apollo)- Strong background in Vanilla JavaScript and React- Strong experience with Semantic HTML, CSS, and SCSS styling- TypeScript- Backend languages (Node.js, Python, Java, or GoLang)- Docker and Kubernetes- Automation testing (Cypress, Selenium)","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A Fortune 100 telecommunications and ISP company is seeking Mid-Senior Level Fullstack Developer who will work on a new tool development for the Video Experience group to enhance and add... ad/promotional functionality to the video user experience.Candidate will be a core contributor building and testing major features on this video application to enhance the experience for internal and external customers. This candidate must also display a high degree of enthusiasm, willingness to learn new tech, and attention to detail.We are seeking a Fullstack Developer with strong React, Node.js, and AWS experience. Industry knowledge or prior video experience a plus.Duration: 12 months with extensions likelyLocation: Greenwood Village, CO 80111 (4 days onsite/1 day remote)Rate: $62-$72/hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Oct 13, 2025
Ashburn, VA
|
Software Engineering
|
Contract-to-perm
|
$78 - $97 (hourly estimate)
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Responsibilities include: -Lead the design and implementation of advanced AI-driven biometric recognition systems (e.g., facial, fingerprint, iris) for high-security, large-scale applications.-Develop and implement cutting-edge algorithms for computer vision tasks, including object detection, tracking, segmentation, and re-identification and conduct research on emerging methods, algorithms, and industry trends, translating findings into practical applications.-Architect and implement pipelines for ingesting, processing, and fusing data from various biometric modalities (e.g., facial recognition, fingerprint, voice) and develop and deploy predictive models (e.g., classification, clustering, deep learning methods) leveraging integrated biometric and other relevant data.-Design and implement Approximate Nearest Neighbor (ANN) algorithms such as Hierarchical Navigable Small World (HNSW), Locality-Sensitive Hashing (LSH), Faiss, or Annoy to optimize large-scale similarity search and optimize model performance and scalability for real-time or near real-time predictive applications.-Lead the development of novel evaluation metrics and benchmark datasets to rigorously test and validate algorithm performance and collaborate with cross-functional teams to integrate biometric technologies into secure, scalable, and efficient system architectures and document system designs, processes, and research findings for internal knowledge sharing, audits, and external stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Top Secret Biometrics Engineer SME","City":"Ashburn","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Active Top Secret Clearance and ability to obtain public trust -Master?s or Ph.D. in Computer Science, Electrical Engineering, or a related field.-5+ years of experience computer vision, machine learning, or biometrics.-Proven expertise in biometric recognition modalities such as face, iris, fingerprint, or voice and solid understanding of image processing, segmentation, object detection, and feature engineering.-Strong knowledge of approximate nearest neighbor (ANN) search algorithms and libraries (HNSWm FAISS, Annoy) and proficiency in deep learning frameworks (PyTorch, TensorFlow, Keras).-Strong programming skills in Python, cplusplus, or Java with emphasis on performance optimization.","Skills":"-Experience in scalable biometric matching systems with millions of identities.-Publications or patents in computer vision/biometric recognition.-Hands-on experience with cloud computing environments (AWS, Azure, or GCP) and designing scalable, secure software architectures and strong understanding of data security, privacy, and compliance requirements in biometric applications, including relevant standards and best practices -Prior experience with managing enterprise systems and knowledge of CBP enterprise system tools and processes is preferred.","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":97.0000,"SalaryLow":77.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a SME Biometrics Engineer to join our clients innovative team in Ashburn, VA. This is a hybrid position with two days onsite and three days remote. In this role, you will lead the... development and integration of cutting-edge biometric recognition systems powered by artificial intelligence. Responsibilities include: -Lead the design and implementation of advanced AI-driven biometric recognition systems (e.g., facial, fingerprint, iris) for high-security, large-scale applications.-Develop and implement cutting-edge algorithms for computer vision tasks, including object detection, tracking, segmentation, and re-identification and conduct research on emerging methods, algorithms, and industry trends, translating findings into practical applications.-Architect and implement pipelines for ingesting, processing, and fusing data from various biometric modalities (e.g., facial recognition, fingerprint, voice) and develop and deploy predictive models (e.g., classification, clustering, deep learning methods) leveraging integrated biometric and other relevant data.-Design and implement Approximate Nearest Neighbor (ANN) algorithms such as Hierarchical Navigable Small World (HNSW), Locality-Sensitive Hashing (LSH), Faiss, or Annoy to optimize large-scale similarity search and optimize model performance and scalability for real-time or near real-time predictive applications.-Lead the development of novel evaluation metrics and benchmark datasets to rigorously test and validate algorithm performance and collaborate with cross-functional teams to integrate biometric technologies into secure, scalable, and efficient system architectures and document system designs, processes, and research findings for internal knowledge sharing, audits, and external stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Oct 16, 2025
South Jordan, UT
|
Medical Coder
|
Perm
|
$76k - $95k (estimate)
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Insight Global is seeking a DRG Validation Auditor for one of our clients to sit 100% remote. This person should have an extensive background in either facility-based nursing, clinical documentation,... and/or inpatient coding and has a high level of understanding of reimbursement guidelines specifically an understanding of the MS-DRG, AP-DRG, and APR-DRG payment systems. This position is responsible for auditing inpatient medical records and generating high-quality recoverable claims for the benefit of our client and their clients. They are responsible for performing clinical reviews of medical records and other documentation to evaluate issues of coding and DRG assignment accuracy. Below are the key responsibilities for this role:Integrates medical chart coding principles, clinical guidelines, and objectivity in the performance of medical audit activities. Draws on advanced ICD-10 coding expertise, clinical guidelines, and industry knowledge to substantiate conclusions. Performs work independently.Utilizes the clients proprietary auditing systems with a high level of proficiency to make audit determinations and generate audit letters.Maintains production goals set by the audit operations management team.Achieves the expected level of accuracy and quality set by the audit for the auditing concept, for valid claim identification and documentation (letter writing).Identifies potential claims outside of the concept where additional recoveries may be available. Suggests and develops high-quality, high-value concepts and or process improvement, tools, etc. The salary is 95K.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 29, 2025
Louisville-Jefferson County, KY
|
Project Manager
|
Perm
|
$115k - $120k (estimate)
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Insight Global is seeking a Product Delivery Manager who plays a critical role in ensuring the successful development and deployment of solutions that meet the evolving needs of B2B customers. This... individual develops deep expertise in existing product features and maintains a thorough understanding of customer profiles to inform strategic planning. Collaborating closely with product owners, marketing, and cross-functional stakeholders, the Product Delivery Manager assesses market trends and customer feedback to guide enhancements that improve the player experience. They analyze incoming product requests, prioritize development efforts, and manage expectations around delivery timelines. Acting as a liaison between business and technical teams, the role includes gathering detailed requirements and translating them into actionable Epics and User Stories for Scrum teams. The Product Delivery Manager partners with these teams throughout the sprint cycle, measuring outcomes against expectations and maintaining consistent communication with stakeholders. Additionally, they oversee the product backlog, ensuring continuous refinement and prioritization to align with business goals. This is a full-time opportunity with one of the leading companies in the gaming industry.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 08, 2025
Baton Rouge, LA
|
Desktop Support
|
Contract,Perm Possible
|
$23 - $29 (hourly estimate)
{"JobID":441562,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-91.12,"Longitude":30.44,"Distance":null},"State":"Louisiana","Zip":"70809","ReferenceID":"DGO-eda3111c-adbc-4639-9553-6b3fcba7734a","PostedDate":"\/Date(1757339924000)\/","Description":"We are seeking an energetic, customer-focused IT Support Technician to join a client of clients in Baton Rouge. In this role, you will be the first point of contact for technical support requests, assisting employees both onsite and remotely. You?ll work alongside our Desktop Support and Systems Administration teams, gaining hands-on experience with Microsoft 365, Active Directory, Azure/Entra, and a variety of hardware and software tools.Responsibilities include:- Provide first-level support for account access, password resets, email, and basic networking issues - Diagnose and resolve technical problems involving computer hardware, peripherals, and software - Deploy, configure, and support Windows and macOS operating systems and applications on desktop and mobile platforms - Maintain asset inventory and ensure equipment is properly tracked - Document issues, resolutions, and best practices in our ticketing system (FreshService) - Escalate complex issues to Tier 2/Tier 3 support when needed - Follow IT security, privacy, and compliance policies to safeguard systems and data - Assist with onboarding and offboarding tasks, including workstation setup and account provisioning Expected pay: $29-$36/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Desktop Support Tech (Level 1)","City":"Baton Rouge","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Associate?s degree in IT, Computer Science, or related field - At least 1 year of equivalent helpdesk experience - Proficiency in computer hardware diagnostics and PC repair - Familiarity with Microsoft 365, Active Directory, and basic networking concepts - Excellent verbal and written communication skills with a customer-first mindset - Ability to prioritize and manage multiple tasks in a fast-paced environment","Skills":"- CompTIA A+ or similar IT certification - Experience with ticketing systems (FreshService, Zendesk, ServiceNow) - Familiarity with remote support tools (TeamViewer, AnyDesk, RDP)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":29.0000,"SalaryLow":23.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking an energetic, customer-focused IT Support Technician to join a client of clients in Baton Rouge. In this role, you will be the first point of contact for technical support requests,... assisting employees both onsite and remotely. You?ll work alongside our Desktop Support and Systems Administration teams, gaining hands-on experience with Microsoft 365, Active Directory, Azure/Entra, and a variety of hardware and software tools.Responsibilities include:- Provide first-level support for account access, password resets, email, and basic networking issues - Diagnose and resolve technical problems involving computer hardware, peripherals, and software - Deploy, configure, and support Windows and macOS operating systems and applications on desktop and mobile platforms - Maintain asset inventory and ensure equipment is properly tracked - Document issues, resolutions, and best practices in our ticketing system (FreshService) - Escalate complex issues to Tier 2/Tier 3 support when needed - Follow IT security, privacy, and compliance policies to safeguard systems and data - Assist with onboarding and offboarding tasks, including workstation setup and account provisioning Expected pay: $29-$36/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.