Job Search Results for call center

The Assistant Maintenance Manager oversees maintenance operations across multiple local sites, including Revere, MA, supporting one of the world?s largest distribution center networks. This role... More partners closely with technicians, site leadership, and clients to ensure operational reliability, safety compliance, and continuous improvement. High performers have strong visibility and clear paths for advancement into senior maintenance and regional leadership roles.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Remote Hands Technician will work with and support all customer demands which may include, racking and stacking of equipment, cabling, cross connects, etc. Internally, the Remote Hands Technician... More I may work with the Deployment and Implementation teams, the Global Command Center, Provisioning team and Project Management to ensure relevant installations meet delivery dates and create a positive customer experience. The Remote Hands Technician I will be primarily responsible for responding to Customer Requests within the Service Level Agreement time frame. The Remote Hands Technician I will also assist other members of the Operations Team ensuring 100% uptime to all customers.* Perform Remote Hands services which are tracked through the Digital Realty ticketing system. This includes, but is not limited to the following services:* Equipment Rack and Stack* Cable, terminate, and dress fiber or copper network cabling* Assist customers with the diagnosis of hardware and software issues on their equipment* Power cycling of customer equipment* Perform cabinet/cage audits* Blade/Card, Memory, Hard Drive, and Transceiver installation or removal* Testing and troubleshooting of copper and fiber optic circuits* Assist with migrations of equipment, power, or networking devices* Shipping and Receiving of packages* Receive, install and test customer and internal cross connects of copper and fiber optic interconnections* Use of power and hand tools (e.g., screwdrivers, drills, wire strippers, punch down tools, etc.)* Provide timely customer and internal updates using a computer based ticketing system* Assist with the documentation and inventory verification/counts* Adherence to Standard Operating Procedures* Maintain overall Data Center cleanliness and appearance* Work flexible shift schedulesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is looking for a Network Engineer in Chennai, India. This will be an ONSITE position - 5x a week working rotational shifts:?Install, configure, and support LAN/WAN network equipment (Cisco... More routers; Catalyst/Meraki switches; Nexus switches).?Develop, implement, and monitor policies for the use of network resources.?Evaluate and recommend security improvements, system upgrades, patches, and new network solutions.?Monitor network health and performance; troubleshoot issues to restore service quickly.?Plan and execute changes/releases to minimize user impact and ensure compatibility.?Create and maintain technical documentation (network device configurations, standards, and runbooks).?Troubleshoot and support SD-WAN solutions (VeloCloud and/or Versa).?Troubleshoot Cisco ISE and Cisco DNA Center (DNAC) solutions.?Provide basic operational support for Cisco ACI.?Provide operational support for Nexus 7000/9000 platforms.?Provide technical oversight for a multi-site enterprise WAN (planning, implementation/expansion, maintenance, and troubleshooting).?Maintain accurate documentation of network configurations and cabling layouts.?Design, deploy, and administer wireless infrastructure (Cisco WLC 2500/4500/5500/9000 series).?Manage Cisco Meraki access points and related wireless operations.?Recommend and coordinate upgrades, patches, and hardware/software refreshes.?Research and propose improvements to network administration processes and tooling.?Analyze network security; implement fixes to address vulnerabilities and compliance gaps.?Document incidents, track resolutions, and provide clear status updates and reports to senior team members.?Collaborate with cross-functional teams to escalate and resolve complex network problems.?Assist with implementing approved network changes and updates, following change-management processes.?Participate in a 24x7 operations model, including rotational shifts (including nights) and on-call/weekend support as needed.Compensation: $8/hr to $12/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking an Sr. DDC Controls Technician to join their federal team based at Schofield Barracks & Tripler Army Medical Center (TAMC), Oahu, HI. ?Perform preventive maintenance, repair,... More installation, commissioning, point-to-point checkouts, troubleshooting and/or replacement of HVAC controls systems & equipment, and building control systems (meters, lighting, etc.)?Diagnose and repair a variety of electronic and digital control system malfunctions?Test and perform modifications to systems software when needed?Assist with sketching and documenting field changes and discrepancies for engineering corrections and drawings?Provide training and associated manuals and documentation to customers on electronic control systems operations?Provides support to mechanical staff to troubleshoot issues ?Ensure work performed complies with company, state, local and federal regulations, industry standards and guidelines, and customer requirements ?Compile project documentation, such as certificate of completion, customer training forms, training certificates and punch lists?Conduct self-study (reading, research, and practice) to improve and maintain technical proficiency in company's product lines; completes certifications as required. ?Read and properly interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics and operational product manuals.?Adhere to Johnson Controls and customer safety standards (EM 385 1-1), provide safety awareness leadership and instruction to technicians and subcontractors on Johnson Controls work sites?Re-occurring 24/7 availability (on-call support)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position: Systems Operations Engineer IIOpenings: 1Salary: $106,000 ? $118,000kLocation: 2041 Georgia Ave NW, Washington, DC 20060Schedule:? Core hours: 8:00 AM ? 5:00 PM? Hybrid ? 2 days onsite / 3... More days remote? On call as hospital operates 24/7Interview Process:? Round 1: Virtual technical interview with 3 team members -1 hour? Final Round: Virtual interview with Sr. Director of Enterprise Dev Ops - 1 hour? Interview Blocks: Monday-Friday 11am-2pm Key Pain Points at Howard University Hospital? Legacy infrastructure with many outdated systems? Manual processes everywhere ? goal is automation via scripting? Patch management is a major issue? No formal patching tool in place today? Monitoring is immature and still being learned? Bad habits baked into systems over time Overview: Insight Global is seeking a Systems Operations Engineer II to support a complex, mission-critical healthcare IT environment.Major Responsibilities:? Support, maintain troubleshoot infrastructure (Windows and Linux servers, virtualization platforms, and enterprise storage systems) on a daily basis? Ensure system uptime, performance, and reliability in a high-availability healthcare environment.? Respond to infrastructure incidents, perform root cause analysis, and implement preventative solutions.? Manage longer term strategic roadmap including creating a Patch Management plan / Business Continuity/ Disaster Recovery / Runbook plan and documentation plan (systems, processes, and operational runbooks) Other responsibilities? Develop scripts and automation for provisioning, configuration, and patch management.? Improve and standardize identity and access management using Active Directory, Azure AD, SSO, and MFA.? Support hybrid cloud initiatives and infrastructure modernization efforts (Azure/AWS). Future responsibilities? Assist with data center migrations, new equipment deployments, and legacy system modernization.? Partner with security teams to support HIPAA compliance and infrastructure security standards.? Collaborate cross-functionally with network, security, and application teams.? Serve as a senior technical resource and mentor to junior team members.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Under the supervision of Senior Technicians, the Apparatus Test Technician supports the inspection, testing, maintenance, and commissioning of electrical power systems at customer sites. This role is... More primarily field-based and requires strong technical aptitude, safety awareness, and the ability to collaborate with internal teams and customers.Job Description:Field Testing & Technical Support? Travel to customer sites to inspect, test, troubleshoot, commission, and collect diagnostic data on electrical systems? Maintain, test, repair, rebuild, and replace low-, medium-, and high-voltage switchgear and circuit breakers? Test and inspect low-, medium-, and high-voltage cable installations? Maintain, test, and repair transformers and related electrical equipment? Test and calibrate solid-state and electromechanical protective relays? Perform low- and medium-voltage motor control center (MCC) and contactor testing? Start up, troubleshoot, and assist with repairs to generator controls and transfer schemes? Support testing and commissioning of protection and control systems for high-voltage substations? Sample insulating fluids and assist with interpretation of test results? Troubleshoot and service automatic transfer switches (ATS)Project Coordination & Documentation? Track assigned project scope and communicate progress to leadership and customer management? Accurately document test results and complete detailed field service reports? Review and submit timecards, expense reports, and project documentation on timeSafety & Compliance? Complete Job Hazard Analyses (JHAs), including arc flash and shock hazard assessments? Maintain strict compliance with all applicable regulatory, safety, and quality requirements? Participate in a rotating emergency on-call scheduleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Seeking an experienced Senior Electrical Technician to lead and execute complex electrical testing, maintenance, and commissioning activities across customer sites. This role combines hands-on... More technical expertise with field leadership, project coordination, and client interaction, serving as both a technical authority and a mentor to junior staff.Job Description:Field Operations & Technical Execution? Travel to customer sites to inspect, test, troubleshoot, commission, and collect performance data on electrical systems? Maintain, test, repair, rebuild, and replace low-, medium-, and high-voltage switchgear and circuit breakers? Test, inspect, and troubleshoot low-, medium-, and high-voltage cable installations? Maintain, test, and repair transformers and associated electrical equipment? Test and calibrate solid-state and electromechanical protective relays, including relay calibration and power metering? Conduct low- and medium-voltage motor control center (MCC) and contactor testing? Start up, troubleshoot, and repair generator controls and transfer schemes? Troubleshoot and service automatic transfer switches (ATS)? Test and commission protection and control systems for high-voltage substations? Perform insulating fluid sampling and analyze test resultsLeadership & Project Coordination? Supervise Trainees, Assistants, and Technicians in the execution of electrical testing activities? Assign project tasks based on technician skill level and ensure consistent execution across similar testing scopes? Observe and verify testing procedures to ensure accuracy and compliance? Track project scope completion and communicate progress, risks, and changes with leadership and customer managementSafety, Compliance & Documentation? Complete Job Hazard Analyses (JHAs), including arc flash and shock hazard assessments? Maintain strict compliance with all applicable regulatory, safety, and quality standards? Document all test results and prepare detailed field service and project reports? Review and submit timecards, expense reports, and project documentation? Participate in a rotating emergency on-call scheduleClient & Business Support? Act as a technical subject matter expert supporting the sales process with equipment assessments, recommendations, and solutions? Provide professional, customer-facing communication and technical guidance during field engagementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Seeking an experienced Senior Electrical Technician to lead and execute complex electrical testing, maintenance, and commissioning activities across customer sites. This role combines hands-on... More technical expertise with field leadership, project coordination, and client interaction, serving as both a technical authority and a mentor to junior staff.Job Description:Field Operations & Technical Execution? Travel to customer sites to inspect, test, troubleshoot, commission, and collect performance data on electrical systems? Maintain, test, repair, rebuild, and replace low-, medium-, and high-voltage switchgear and circuit breakers? Test, inspect, and troubleshoot low-, medium-, and high-voltage cable installations? Maintain, test, and repair transformers and associated electrical equipment? Test and calibrate solid-state and electromechanical protective relays, including relay calibration and power metering? Conduct low- and medium-voltage motor control center (MCC) and contactor testing? Start up, troubleshoot, and repair generator controls and transfer schemes? Troubleshoot and service automatic transfer switches (ATS)? Test and commission protection and control systems for high-voltage substations? Perform insulating fluid sampling and analyze test resultsLeadership & Project Coordination? Supervise Trainees, Assistants, and Technicians in the execution of electrical testing activities? Assign project tasks based on technician skill level and ensure consistent execution across similar testing scopes? Observe and verify testing procedures to ensure accuracy and compliance? Track project scope completion and communicate progress, risks, and changes with leadership and customer managementSafety, Compliance & Documentation? Complete Job Hazard Analyses (JHAs), including arc flash and shock hazard assessments? Maintain strict compliance with all applicable regulatory, safety, and quality standards? Document all test results and prepare detailed field service and project reports? Review and submit timecards, expense reports, and project documentation? Participate in a rotating emergency on-call scheduleClient & Business Support? Act as a technical subject matter expert supporting the sales process with equipment assessments, recommendations, and solutions? Provide professional, customer-facing communication and technical guidance during field engagementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Performance of distributive functions in operating a hospital pharmacy associated with Cherokee Regional Medical Center. Serve as a clinical resource for providers, nurses, and other staff.... More Participate in antibiotic stewardship and pharmacy & therapeutics committees. Responsible for operating compliance with federal and state laws.ESSENTIAL FUNCTIONS:?Maintains appropriate storage and records of non-prescription, legend, and controlled substances.?Maintains appropriate pharmacy security.?Serves as a clinical resource for providers, nurses, and other patient care personnel.?Creates a competency dose regimen and monitors lab levels as needed.?Compounds or oversees compounding of sterile IV products, including hazardous products.?Dispenses and maintains prescription records in each client?s medical record. All patients served are age-appropriate pharmaceutical services.?Offers all outpatient clients or a respective proxy oral counseling at the time the initial prescription leaves the pharmacy.?Documents all adverse drug reactions of an uncommon or serious nature.?Summarizes interventions appropriately in the electronic medical record.?Manages initial contacts from pharmaceutical representatives.?Participates actively on the antibiotic stewardship and pharmacy & therapeutics committees.?Oversees use of Omnicell including stat access, stock levels, and dispensing.?Participates in rapid response calls, code blue calls, and trauma calls during business hours.?Provides the hospital with pharmaceutical services after hours on-call as scheduled.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of our large transportation clients is looking for a recruiting assistant to help qualify and pre-screen candidates to send to internal recruiters for interviews. This candidate should be... More comfortable in a high volume setting, used to multitasking, and managing their time efficiently to achieve company metrics and KPIs. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less