Job Search Results for remote customer service

Insurance Sales Manager

Salary: 80k + commission (OTE high 100k)Our client is launching a net-new remote sales team and is hiring an experienced Insurance Sales Manager to lead and scale it. This leader will own... More performance, coaching, and KPI management for a growing team of remote sales agents in a highly metrics-driven environment. This is a high-impact leadership role with strong earning potential and visibility across sales leadership. Other responsibilities include but are not limited to: ? Live call monitoring and performance coaching? Own KPIs and performance metrics (conversion, close rate, QA, productivity)? Use Excel and CRM data to drive decisions and improvements? Performance engagement, 1:1s, and team development? Partner cross-functionally with internal departmentsMay attend carrier meetings for product updatesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Help Desk ? INTL Colombia

This is a fully remote Help Desk role open to candidates based in Colombia, supporting a large enterprise with users across retail stores, distribution centers, and corporate teams. The technician... More will serve as the first point of contact for IT issues via phone, email, and chat, managing and resolving tickets through ServiceNow. Daily support includes troubleshooting POS systems used in retail stores, assisting with printers and scanners (Lexmark, Zebra), resolving PC hardware and software issues, and addressing basic network connectivity problems.The role requires strong customer service skills, the ability to multitask in a fast-paced environment, and experience supporting enterprise users remotely. Technicians will communicate regularly using Microsoft Teams and Cisco Jabber, ensuring accurate documentation, timely resolution, and proper escalation when needed. This position offers the opportunity to grow within an established service desk team while working remotely from Colombia and aligning with MST-based operational hours, including evenings and weekends.Potential Shifts:Tues - Sat 5a - 130p off Sun/MonTues -Sat 6a - 230p off Sun/MonSun - Thurs 5a - 130p off Fri/SatWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

GCP Platform Administrator - INTL - India (14248ed4)

A Fortune 50 client is seeking a skilled and experienced GCP Platform Administrator to join their Enterprise Data Analytics Platform team. As a GCP Platform Administrator, you will be responsible for... More managing and maintaining our Google Cloud Platform infrastructure, ensuring the availability, scalability, and security of our cloud-based systems and services both IaaS and PaaS services. Your primary focus will be on deploying, configuring, and monitoring GCP resources, optimizing performance, and providing technical support to internal teams. You will play a critical role in ensuring the smooth operation of our cloud infrastructure and enabling seamless cloud-based solutions. This role is 100% remote in India, however candidates mut be willing to work between the hours of 1PM IST 10PM IST.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Strategic Account Executive - Hyperscaler & Content

Insight Global is hiring a remote Strategic Account Director in North Carolina or Texas, for a telecom client. We?re seeking a highly motivated and experienced Strategic Account Director to lead... More business development and sales across the Hyperscaler, Content, and Emerging Market segments. This role is responsible for driving strategic engagement and net-new revenue growth with some of the world?s largest technology, cloud, and content companies. The ideal candidate has deep experience selling complex network and infrastructure solutions to Hyperscalers, OTTs, cloud service providers, and major content platforms ? with a proven ability to navigate multi-layered organizations, influence strategic decisions, and deliver measurable results.What You?ll Be DoingOwn and grow key relationships with global hyperscalers, cloud providers, and content platforms to drive strategic partnerships and multi-year revenue growth.Develop and execute account plans aligned with customer roadmaps and company objectives to ensure long-term partnership success.Identify opportunities across fiber, IP transit, wavelength, and data center interconnect services.Collaborate cross-functionally with Sales Engineering, Product Management, and Network Planning to design and deliver scalable, cost-effective solutions.Lead contract negotiations and large-scale commercial discussions to secure long-term, high-value agreements.Maintain a strong understanding of customer business models, technical architectures, and global infrastructure needs to anticipate demand and influence design.Build and maintain executive-level relationships within customer organizations, positioning the company as a trusted strategic partner.Monitor market trends and competitive dynamics within the hyperscaler and content ecosystem to inform go-to-market strategies.Provide accurate and timely forecasting, reporting, and account performance analysis.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Distribution Designer

Our client is looking for an Distribution Designer to join the team! This is a remote position in Raleigh, NC. The role utilizes client-specific software and offers full training! This company... More offers room for growth with exposure to different projects and teams! This is a long term, stable opportunity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Distribution Designer

Our client is looking for an Distribution Designer to join the team! This is a remote position in the upstate SC area. The role utilizes client-specific software and offers full training! This... More company offers room for growth with exposure to different projects and teams! This is a long term, stable opportunity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Structured Cabling Design Engineer

Insight Global is seeking a Structured Cabling Design Engineer?for a top global solutions provider. This is a fully remote, design-only role?focused on delivering high-quality structured cabling and... More data center infrastructure designs. The engineer will support sales teams across multiple business units by developing fiber and copper backbone designs, elevation drawings, and building layouts, while contributing to modern data center initiatives?including AI clustered systems. The ideal candidate brings deep technical expertise, a consultative mindset, and the ability to collaborate across global teams to deliver scalable, customer-focused solutions.Day-to-Day:Serve as a trusted technical advisor supporting sales across CSS, EES, and UBS organizationsDeliver structured cabling and data center infrastructure designs for customer solutionsCreate detailed elevation drawings, fiber/copper backbone designs, and building layoutsSupport data center design initiatives, including AI and high-density environmentsPartner closely with Sales and key suppliers to develop scalable, future-ready solutionsEducate sales teams on supported technologies to strengthen customer engagementEvaluate project opportunities and determine technical resource requirementsSupport sales requests across all regions, leveraging global specialists as neededEscalate complex or strategic projects to Senior Specialists or Solution ArchitectsParticipate in and support the Global Training ProgramAssist Sales in identifying and positioning Supply Chain Solutions to drive profitabilityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Tier 1 Helpdesk Technician (Tues-Sat 12AM-9AM CST)

We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven... More organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Graphic Designer/Documentation Specialist

OverviewWe are seeking a contracted Documentation Content Specialist/Graphic Designer to support our Instructional Design team by cleaning up, standardizing, and organizing customer-facing... More documentation. This role will focus on improving the consistency, usability, and visual quality of existing tools, SOPs, and job aids that currently vary in format, branding, and complexity.This is a remote, short-term engagement supporting onboarding and enablement programs for customer-facing teams (Sales, Customer Support, Academy). Key ResponsibilitiesReview a large set of existing customer-facing documents, including:ToolsSOPsJob aidsIdentify and flag:Outdated or redundant documentationInconsistencies in formatting, structure, and complexityClean up and organize documentation, ensuring clarity, usability, and consistencyStandardize documents to align with brand standards, including:Color palettesImageryLayout and visual consistencyImprove overall presentation and structure across materialsWork closely with the Instructional Design team to support onboarding programs for customer-facing teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Utilities Operations Coordinator

Insight Global is seeking a Utilities Operations Coordinator to support a fast-growing proptech client modernizing utility management for residential real estate operators. This is a detail-oriented,... More high-volume operations role focused on utility activations, deactivations, documentation, and provider coordination across large portfolios of residential properties.This opportunity is ideal for candidates who are organized, reliable, comfortable making outbound calls, and experienced in process-driven operational work. Relevant backgrounds include administrative operations, customer support, property management administration, insurance verification, billing follow-up, logistics coordination, or account setup.Key ResponsibilitiesSubmit utility start-service and stop-service requests with electric, gas, water, sewer, trash, and related providersCommunicate with utility providers via phone and email to confirm requirements, deposits, timelines, and account statusComplete utility applications and forms using provided authorization and property documentationTrack and update request status within internal systems and task-management toolsDocument provider-specific instructions, requirements, blockers, and follow-up actionsFollow established standard operating procedures (SOPs) for routine workflowsEscalate exceptions, unusual requirements, or urgent service issues as neededConfirm successful service start and stop datesMaintain clean, accurate records for each property and provider interactionSupport high-volume onboarding projects as well as ongoing operational requestsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less