Job Search Results for remote

A large telecommunications company is seeking a fully remote Network Technician II for a contract extending through 2026. The awarded project will support approximately 10,000 network sites over the... More life of the contract. Day-to-day responsibilities include scheduled network activations, network turn-ups, and activation failure response, along with ongoing communication with vendors and customers to resolve tickets. Technicians can expect to complete 2?3 activations per day, with each activation typically taking 1?4 hours. The majority of the role involves troubleshooting VPN and connectivity issues, working through Layers 1?3 of the OSI model. This role requires someone who can hit the ground running and thrive in a fast-paced, activation-driven environment. This is a fully remote role with ability to work 8-5 in your prospected time zone. Targeted pay rate of $28-30 an hour.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... More users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a STEI Specialist to support mission critical Cryptologic Carry On Equipment (COE) systems within a Department of Defense environment. This role focuses on the engineering,... More integration, configuration, security, and sustainment of complex COE systems, supporting both mission execution and post mission data delivery. The ideal candidate brings deep technical expertise across COE architectures, networked systems, dataflow management, and secure operating environments.Key Responsibilities- Design, implement, install, configure, integrate, deploy, and maintain COE systems supporting operational and post mission requirements - Engineer and manage remote COE dataflows, including: ?Data leveling?Data transformation?Data ingestion protocols?Compliance with national COE enterprise repositories- Develop and implement COE data configuration and routing methodologies to meet mission requirements and ensure successful end user delivery - Support wired and wireless network infrastructures, including routers, switches, and firewalls - Perform system and network security activities, including: ?Design, implementation, configuration, and enforcement of security controls?Compliance with DoD Information Assurance and cybersecurity requirements- Provide system administration support across Windows and Linux environments - Manage and deploy virtualized environments using VMware/vSphere - Utilize Apache NiFi to support dataflow orchestration and system integration - Perform hardware and software configuration management, including tracking: ?Bugs?Enhancements?Requirements?Risks?Test results?Tasks- Collaborate with engineering, cybersecurity, and program teams to ensure system integrity, security, and mission readinessWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Network Administrator to join a leading lumber company?s dynamic IT team. This role is critical in maintaining, optimizing, and securing the organization?s network... More infrastructure. The ideal candidate brings strong hands-on experience across LAN/WLAN, SD-WAN, network security, cloud technologies, and a passion for staying current with emerging technologies.Responsibilities include: Network Infrastructure Management- Manage and maintain core and site network equipment (routers, switches, firewalls, etc.).- Design, implement, and optimize network topologies across all locations.- Administer and enhance SD-WAN infrastructure for reliable, high-performance connectivity.- Troubleshoot complex network issues and ensure high availability and performance.- Establish and enforce network standards, best practices, and configuration baselines.Wireless Networks- Manage and optimize the enterprise WiFi environment.- Conduct site surveys and implement improvements to enhance wireless coverage and performance.Network Security- Manage and configure firewalls, including Next-Generation Firewalls (NGFW) advanced features.- Implement and maintain Zero-Trust Infrastructure, including Zero Trust Network Access (ZTNA) solutions- Configure and manage remote access technologies to ensure secure connectivity for remote workersLoad Balancing and Traffic Management- Configure and maintain load balancers to optimize application performance and availability- Implement traffic management policies to ensure efficient use of network resourcesMonitoring and Maintenance- Implement and manage performance and health monitoring solutions for network devices and services- Develop and execute network device patch management processes to maintain security and stability- Conduct regular network audits and implement improvements based on findingsDocumentation and Process Improvement- Maintain up-to-date documentation of network configurations, topologies, and processes- Contribute to the development and refinement of network-related policies and proceduresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking experienced DRG Auditors to join a remote healthcare organization. The DRG Revenue Integrity Auditor will perform Diagnostic Related Group (DRG) validation and quality... More audits on inpatient charts to ensure accurate coding and compliance with federal regulations. This is a remote opportunity and the salary for this role is 95-115k based on the candidates years of experience. Key Responsibilities:Conduct thorough chart reviews to validate that assigned codes accurately reflect the patient?s clinical picture.Utilize ICD-10-CM and ICD-10-PCS coding systems to ensure proper code sequencing and accuracy.Validate Present on Admission (POA) indicators, Severity of Illness (SOI), Risk of Mortality (ROM), Hierarchical Condition Category (HCC) capture, Case Mix Index (CMI), and other coding factors.Apply current clinical criteria including MCG, InterQual, payer clinical policy bulletins, CMS guidelines, NCDs, and LCDs.Adhere to coding guidelines and Clinical Documentation Improvement (CDI) best practices as endorsed by ACDIS and AHIMA.Compose and send queries when documentation is insufficient or unclear.Identify query opportunities and ensure accurate code assignment and sequencing.Maintain high-quality standards in chart reviews to accurately reflect the patient?s condition.Stay current with medical coding guidelines and industry developments.Assist in developing training materials and provide onboarding support to new hires.Support project data analysis, reporting, and feedback for internal teams and external clients.Maintain professional conduct and ensure the confidentiality of Protected Health Information (PHI).Meet or exceed established production and quality metrics.Attend all required meetings and training sessions.May be asked to audit clients? CDI programs, including query reviews and coding analysis.Responsible for maintaining access credentials for company systems and EMRs.Perform other duties as assigned by management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Network Infrastructure Engineer with one of our clients, you will be part of a global team responsible for architecting, standardizing, and deploying new infrastructure technologies including... More Software Defined Networking, Traffic switching, High Density Wireless architecture, and Network Security. In this position, the engineer will be working directly with corporate and internal lines of business to support growth through project-based initiatives. Duties and Responsibilities?Implement Network Infrastructure solutions (Lan, wifi, WAN) using Cisco and other vendor products to support corporate business initiatives?Duties are project work which includes integrating remote offices of acquisitions?Communication with the project team, internal customer, and remote networking groups to understand requirements for integration?Collaborate with your team to align infrastructure standards for architecture and configuration to meet corporate requirements?Participate in planning of new technologies to drive infrastructure that aligns with the strategic roadmap?Install, configure, troubleshoot, maintain and upgrade software and operating systems when required.?Participate in troubleshooting and resolving hardware, software and connectivity problems virtually and onsite as needed support at HQ?Roll over NOC support as neededPay Rate Based on Experience: $60-64/HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an Automation Engineer for an end client to join their Electrical Systems Engineering group in Spring Valley, NY to work hybrid onsite and remote. This individual will... More work in a lab environment alongside engineers and SCADA specialists to evaluate, configure, program, and test distribution automation devices, including reclosers, switches, sectionalizers, RTUs/RTACs, meters, sensors, controllers, and communication modems. The Automation Engineer will be responsible for configuring RTUs and controllers, programming and validating logic, and modifying vendor specific code to ensure devices comply with DNP3 and applicable IEC standards. In the lab, this role will involve simulating fault conditions, injecting current and voltage signals, verifying device response timing and accuracy, and confirming alarms, statuses, and control actions function correctly. The engineer will also support SCADA integration by testing remote control commands and troubleshooting communication issues, retesting and adjusting configurations as needed to ensure all equipment meets utility standards prior to field commissioning.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Overview:Insight Global is seeking a detail-oriented Research Assistant to support the deployment of prototype equipment for upcoming remote user studies. This role is part of a dynamic team... More responsible for testing and preparing electronic prototype devices before they are shipped to study participants.Key Responsibilities:- Assist in testing and validating prototype electronic devices to ensure full functionality prior to shipment.-Prepare, package, and ship devices to participants involved in remote, in-home studies using FedEx as the primary shipping method.-Track shipments and ensure timely delivery and return of study equipment.-Maintain detailed records of device testing, configurations, and shipping status.-Collaborate closely with research and engineering teams to ensure accuracy, quality, and timely deployment.-Troubleshoot and document any technical issues during pre-deployment testing.-Document in excel for additional tracking purposesWhy Join Us:This is an exciting opportunity to contribute to cutting-edge research by ensuring the successful deployment of innovative technology.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Field Service Technician to provide electronic and mechanical service support for food processing equipment. This role is responsible for on-site and remote troubleshooting,... More installation of new machinery, and collaboration with internal teams to resolve complex technical issues. The position requires significant travel and strong communication skills when working directly with customers and internal stakeholders. Responsibilities:? Perform on-site electronic and mechanical service and installation of Baader Linco machinery? Provide remote customer support via phone and internet? Troubleshoot and resolve complex equipment issues in collaboration with product managers and engineering? Support equipment upgrades and advise customers on new or enhanced solutions? Assist with testing, installation, and demonstrations of new equipment? Continuously expand technical knowledge through hands-on training and documentationComplete service reports and required documentation in a timely, professional mannerWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A manufacturing client is seeking a Systems Endpoint Engineer to join their team! This role is heavily hands-on and focused on ensuring employees are fully supported across hardware, software, and... More user access. Day-to-day responsibilities include working the help desk, responding to tickets, providing desk-side and remote support, and preparing equipment for new hires based on HR onboarding requests. The engineer will image and configure laptops and desktops, install and replace hardware, support printers (including toner ordering and replacement), handheld scanners, Zebra printers, and mobile devices. They will manage Microsoft environments including Active Directory and M365 user provisioning and decommissioning, assist with Azure-based troubleshooting, and support networking tasks such as staging Cisco firewalls and adjusting user access when required. The role supports multiple locations, with primary onsite support in Lansing and remote (occasional on-site) support for plants in Mexico, Cleveland, and Chattanooga. The workload is approximately 30% user support, 35% hardware, and 35% software. This is a highly independent role requiring flexibility, problem-solving skills, and comfort working in a fast-moving environment with occasional off-hours or on-call needs. This is a full-time permanent role based in Lansing, IL. The on-site schedule is typically 7:30/8:00 AM for an 8-hour day with flexibility as needed, but the team offers 24/7 support. The position requires being onsite 4 days per week with 1 WFH day. Salary ranges from $80,000 to $90,000 annually with a bonus potential of up to ~9%.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less