Job Search Results for Remote

Sr. Salesforce Administrator

An employer in the insurance industry is looking for a Senior Salesforce Administrator (Dev-Leaning) to join the fully remote team. This person will be responsible for owning advanced Salesforce... More administration and automation while partnering closely with developers, architects, and business stakeholders. On a daily basis, this administrator will design, build, and maintain complex Salesforce Flows, ensuring automation sequences are efficient, scalable, and aligned with platform best practices. They will review and interpret Apex code written by developers to understand logic, troubleshoot issues, and support governance decisions, without being responsible for heavy custom development themselves. This role will serve as a technical bridge between traditional administrators and developers, thinking like a developer while executing as an admin. The Senior Salesforce Administrator will manage platform governance, support release management activities, and ensure configuration choices align with long-term platform strategy. They will primarily support Service Cloud use cases, working with custom Salesforce platform functionality and contributing to enhancements across customer-facing and internal workflows. In addition to technical ownership, this person will act as a collaborative and vocal team presence?facilitating discussions, gathering requirements, mentoring other admins, and helping drive engagement across the Salesforce community through knowledge sharing and best-practice discussions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

CSR TEAM LEAD

Job Description:Insight Global is seeking Customer Support Team Leads / Customer Service Supervisors to support a modern, video-enabled contact center environment. This role is responsible for... More driving operational excellence through hands-on coaching, performance management, and real-time support of frontline agents. The ideal candidate is a confident, people-focused leader who thrives in fast-paced environments, is comfortable holding teams accountable to KPIs, and is passionate about delivering exceptional customer experiences across video, voice, chat, and email channels.Day-to-Day:? Lead, coach, and support a team of Customer Service Representatives? Conduct regular 1:1s, feedback sessions, stand-ups, and performance check-ins? Enforce KPIs including attendance, adherence, QA, and productivity? Partner with QA teams to deliver actionable feedback and coaching plans? Monitor real-time operations including queues, workflow, and staffing needs? Serve as an escalation point for complex customer or agent issues? Occasionally assist with queue coverage during volume spikes? Track and analyze team performance trends; report insights to leadership? Support onboarding, training, and ramp-up of new team members? Maintain team engagement, accountability, and a positive culture in a remote environment? Collaborate cross-functionally to improve processes, documentation, and customer experience? This is a 9 month contract to hire with an hourly rate of $23-25 hour based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Implementation Project Manager

Insight Global is seeking a fully remote Implementation Project Manager. This individual will be responsible for leading end to end delivery of Healthcare SaaS implementation projects, ensuring... More successful execution from kickoff through go live and transition to support. This role emphasizes clear communication, strong project governance, disciplined execution, and proactive risk management to deliver consistent, high quality client outcomes. The Project Manager serves as the primary point of contact for assigned clients and internal stakeholders, owns all project communications and artifacts, manages timelines and resources, and ensures adherence to delivery standards and governance requirements throughout the implementation lifecycle. Key ResponsibilitiesOverall Project Ownership & Governance? Own project delivery from initiation through closure, including readiness, go live, and handoff to Support. ? Ensure adherence to established project management standards, processes, and governance. ? Maintain delivery accountability for scope, timeline, quality, and outcomes. ? Drive continuous improvement by identifying opportunities to enhance delivery processes and tools.Communication & Stakeholder Management? Serve as the primary point of contact for project communications. ? Lead client meetings, status calls, and working sessions. ? Provide regular internal and external status updates. ? Document and distribute meeting notes, action items, and decisions.Project Planning & Artifacts? Create and maintain core project artifacts (charter, plan, scope, RACI). ? Ensure documentation is current, version controlled, and accessible. ? Maintain project records to support reporting and audit readiness.Task & Resource Management? Break down scope into actionable tasks with clear ownership. ? Track task progress, dependencies, and delivery risks. ? Plan resource needs and escalate capacity or resourcing gaps. ? Update timelines and forecasts as project needs evolve.Risk, Issue & Escalation Management? Identify, document, and monitor project risks and issues. ? Develop and execute mitigation and contingency plans. ? Escalate risks or issues that threaten scope, timeline, or quality. ? Track escalations through resolution and communicate outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Lead, Law Applications

A client is looking for a Technical Lead, Law Applications to sit remote and report into a team in Westchester County, NY. This person will be a techno-functional asset to an IT organization... More supporting Law systems and technologies. They will be overseeing an application portfolio, working cross-functionally with business stakeholders, technical teams, and vendors. They will be supporting customers within the Law organization and should be able to understand their technical environment to oversee maintenance and progress with legal applications. This will include acting as project lead on technical delivery projects in the contracts management space, most heavily with iCertis. They should be able to give troubleshooting and technical guidance as well in terms of high-level infrastructure incidents. This person should understand the lifecycle of contract management and have experience implementing policies and enhancements and managing technologies accordingly. Part of this lead?s role will be actively listening to end-user feedback and pain points so they can implement changes and improvements when deciding on future solution plans. This person needs to have strong written documentation skills, as well as verbal communication skills to work cross-functionally across various teams and be successful in this role. This person will be paid within a range of $75-80/hr based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Implementation Specialist

We?re seeking a driven Implementation Specialist to play a pivotal role in the success of our Mpower project deployments. This position goes beyond routine implementation?you?ll be directly shaping... More the readiness, training, and adoption experience for end-users across our organization. From ensuring asset and inventory accuracy, leading engaging virtual instructor led training, to supporting users through the critical go-live and hypercare activities, you will be at the center of smooth and successful deployments.This is a hands-on role for someone who thrives at the intersection of technical execution, end-user training, and real-time problem-solving. If you?re passionate about helping teams adopt new technology with confidence and efficiency, this is your opportunity to make a lasting impact.What You?ll DoAsset & Inventory Readiness?Lead training and readiness activities to ensure assets and inventory align with system requirements.?Validate data accuracy through weekly reporting.?Provide expert guidance to resolve inventory setup issues.End-User Training?Deliver virtual instructor-led training for Clerks, Maintenance Leads, and Technicians.?Tailor sessions to drive engagement and ensure mastery of Mpower software before go-live.?Act as a trusted guide for end-users, supporting them through training and transition.Cutover & Blackout Week Preparation?Coordinate preparation activities and facilitate cutover/blackout training sessions.?Partner closely with deployment site leaders to ensure readiness for go-live.?Clearly communicate plans, procedures, and expectations to all stakeholders.Go-Live Execution (Week 1)?Provide remote support during go-live, ensuring critical tasks are completed seamlessly.?Troubleshoot issues in real-time, minimizing disruption to operations.?Monitor site progress and deliver concise updates to leadership.Post-Go-Live Support & Hypercare?Lead hypercare efforts, supporting end-users as they adapt to new systems.?Monitor performance and user feedback, proactively addressing challenges.?Drive a smooth transition to long-term support teams for sustainable adoption.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Enablement Engineer

We are seeking an Infrastructure Migration & Automation Enablement Engineer to support a large-scale data center modernization initiative. This role focuses on helping application teams migrate their... More infrastructure from a legacy data center into a new Nutanix-based environment. The engineer will guide teams in adopting Infrastructure as Code (IaC) practices using Terraform and GitLab, enabling consistent, automated, and compliant infrastructure delivery.The ideal candidate bridges the gap between application owners, enterprise architects, and automation engineers ? ensuring complex infrastructure migrations are executed efficiently, effectively, and in alignment with enterprise standards.Key Responsibilities?Partner with application teams to plan and guide migrations into a new Nutanix-based data center environment.?Act as the primary liaison between app teams, automation engineers, and enterprise architecture to ensure consistent use of IaC automation.?Help app teams consume and configure pre-built Terraform modules through GitLab pipelines, aligning deployments with enterprise-approved patterns.?Maintain a catalog of published IaC modules and automation components, documenting their capabilities and advising on proper usage.?Identify opportunities for new automation, request their development, and track their availability for broader adoption.?Translate enterprise architectural diagrams into actionable IaC strategies for application teams, ensuring alignment across infrastructure layers.?Develop and maintain ?quick-start? GitLab pipelines that demonstrate proven infrastructure patterns for common deployment needs.?Coordinate activities across multiple enterprise teams ? including network, storage, security, compliance, operations, and architecture ? to remove technical barriers during migration.?Support 10?20 application teams concurrently, balancing day-to-day enablement, project tracking, and stakeholder communication.?Create enablement guides and documentation to promote self-service adoption and consistent onboarding across roughly 200 applications.?Communicate effectively with both technical engineers and executive stakeholders, translating between business needs and technical implementation.This is a fully remote contract slated through the end of year offering an hourly rate of 60-69/hr depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

DRG Auditor - July Class

Insight Global is seeking a DRG Validation Auditor for one of our clients to sit 100% remote. This person should have an extensive background in either facility-based nursing, clinical documentation,... More and/or inpatient coding and has a high level of understanding of reimbursement guidelines specifically an understanding of the MS-DRG, AP-DRG, and APR-DRG payment systems. This position is responsible for auditing inpatient medical records and generating high-quality recoverable claims for the benefit of our client and their clients. They are responsible for performing clinical reviews of medical records and other documentation to evaluate issues of coding and DRG assignment accuracy. Below are the key responsibilities for this role:Integrates medical chart coding principles, clinical guidelines, and objectivity in the performance of medical audit activities. Draws on advanced ICD-10 coding expertise, clinical guidelines, and industry knowledge to substantiate conclusions. Performs work independently.Utilizes the clients proprietary auditing systems with a high level of proficiency to make audit determinations and generate audit letters.Maintains production goals set by the audit operations management team.Achieves the expected level of accuracy and quality set by the audit for the auditing concept, for valid claim identification and documentation (letter writing).Identifies potential claims outside of the concept where additional recoveries may be available. Suggests and develops high-quality, high-value concepts and or process improvement, tools, etc. The salary is 95K.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Product Manager - Revenue Intelligence Tools

Insight Global is seeking a Product Manager to join one of our Technology Services clients and sit fully remote. This individual will own the vision, requirements, delivery, and adoption of... More seller-facing commercial tools, starting with a pricing guidance platform that provides real-time margin intelligence to the sales team at the point of quoting. This Product Manager will act as the day-to-day product owner, defining product requirements, managing an external build partner, and leading user acceptance testing (UAT) with frontline sales teams. They will drive pilot rollout efforts, track product performance, and iterate based on user feedback to ensure strong adoption across the organization. The role will partner closely with Sales, Revenue Operations, Finance, and IT to translate business workflows into clear, actionable product specifications. This individual will also own and manage the product roadmap, ensuring alignment with business priorities while scaling the platform over time. Beyond the initial pricing tool, this person will oversee a broader pipeline of revenue intelligence products as the organization builds out its internal product and engineering function. This role requires someone comfortable operating in a fast-paced, evolving environment, building structure where processes and product functions are still being established, and leveraging AI tools throughout the product lifecycle for requirements, testing, and iteration.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Project Manager (WFM Implementation)

A client of Insight Global is seeking a Project Manager to join the Implementation Services and Support team. Depending on experience, this individual may also serve as a Project Lead or Senior... More Consultant on client engagements.This role leads consulting teams in the successful implementation of Workforce Technology Systems. Responsibilities include gathering business requirements, recommending best practices, managing project plans, overseeing system configuration and testing, and ensuring successful delivery and deployment. The Project Manager partners closely with clients to align solutions with business needs and provides training and end-user support throughout the implementation process.Job Responsibilities:- Lead consulting teams through successful implementations of Workforce Technology Systems- Develop, track, and report on project plans, timelines, and budgets- Analyze client needs and assist in the implementation of technical systems, software, and solutions- Evaluate requirements and recommend system configurations aligned to business processes- Define and execute delivery and implementation plans- Oversee testing strategies and troubleshooting for system setup and deployment- Ensure delivery of training and end-user support during and post implementation- Support pre-sales efforts including product demonstrations- Prepare and deliver weekly status updates and client presentations- Stay current on emerging technologies that improve client operations- Primarily remote role with 10?20% travel (domestic and occasional international)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Quality & Risk Data Analyst

We are seeking a Quality & Risk Data Analyst who is comfortable working in a remote setting. On a day-to-day basis you will be the primary data analyst responsible for the end-to-end preparation,... More validation, and delivery of quality and risk related datasets. Typical daily activities include: Logging into the SQL environment to run, debug, and optimize queries that extract and transform source dataReconciling incoming data feeds and performing row-level and aggregate validation checks after scheduled data loadsTriaging and resolving data discrepancies by tracing issues back to source tables or upstream ETL processes and coordinating fixes with the SQL/development teamBuilding reproducible query logic and documented SQL scripts that implement business rules for HEDIS/quality measures and claims-derived metricsProducing and publishing routine reports and data files (including uploads to vendor/portal systems) and verifying post-upload accuracyCreating and maintaining clear technical documentation and runbooks for data processes, validation checks, and change control stepsParticipating in peer reviews of SQL/query logic and version-controlled change submissionsPartnering proactively with quality, risk, and business stakeholders to translate metric definitions into testable logic, scope ad-hoc requests, and present findings with actionable recommendationsPerforming ad-hoc analyses to investigate trends, root causes, and measure variances and producing concise summaries and visualizations for business audiencesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less