Job Search Results for Federal Government

AWS Cloud Architect

A customer is looking for a tenured AWS Architect to join their team remotely, and ultimately support their government customer. This is a heavy customer-facing role. Candidate must have great... More communication skills, be comfortable running point in meetings, and be able to articulate the possesses and progression of the development and architecture of the new environment. The AWS Architect will assess AWS capabilities, put together plans to migrate existing data to the new AWS cloud, and will have a heavy focus on the transformation of the information (but will NOT be expected to build the environment from scratch.) Must have experience in the federal space, specifically working within GovCloud. The team size is between 10-15 engineers and architects, and the entire team operates remotely. HIGHLY PREFERRED if you have a Government Clearance, Secret level clearance or above.Less

Cloud Architect

Insight Global is seeking a fully remote Cloud Architect to join a long-term program in support of a government program. The Cloud Architect provides the necessary technical expertise to architect... More and design cyber security solutions to be deployed into cloud-based and hybrid environments for Federal Government clients. This position requires thorough knowledge of cloud and security architectures, design methodologies, tools, and techniques employed to reduce the clients cyber security risk posture. The successful candidate will bring a consultative approach to solving our clients cyber security problems, coupled with demonstrated experience designing enterprise cybersecurity solutions utilizing cloud-based tools for Federal government clients.Less

Top Secret Sr. Cyber Engineer

A client in the Vienna, VA area is seeking a Sr. Cyber Engineer to support a federal client. Candidates can work a hybrid schedule of 3 days onsite, 2 remote. Candidates will serve as the lead or SME... More for the Cyber Engineering area that utilize Splunk technology. Candidates must have a TS clearance or higher.Less

Secret Strategic Planner

-Insight Global is searching for a strategic planner to sit remotely in support of a large government integrator based out of Maryland. The candidate with work with tools like ProQuest to create... More rankings and identify best business practices, give an assessment of where the program is going, make recommendations of technologies, and determine influential factors over program operations. The candidate will review data repositories, scholarly resources, government resources, industry resources, and market analysis to create effective road maps for data integration effort. This position can sit remotely.Less

Proposal Manager

Insight Global is hiring a Proposal Manager to work for their client in Reston, VA, Huntsville, AL, or Franklin, TN. Proposal Manager can sit primarily remote but will be expected to go onsite every... More few weeks. Proposal Manager manages the execution of responses for U.S. Government issued RFP, RFI, and Sources Sought. The Proposal Manager participates in capture planning and strategy development, leads the full life cycle of the proposal process, and works closely with the Capture Manager, Operations, Contracts, Pricing, and external teammates and/or subcontractors to produce the final response document and follow-up on customer requests under strict deadlines.Essential Duties and Responsibilities *Lead the full life cycle proposal process, to include, producing a compliance matrix and proposal schedule, assigning deliverables and managing technical writing team and graphic designer, creating proposal response outlines, drafting non-technical sections, compiling and editing supplied content, and scheduling and leading the kickoff meeting, stand-up meetings, and color reviews. *Acts as the RFP subject matter expert and communicates customer requirements and deadlines to the bid team members. *Monitors GovWin, GSA eBuy, and other relevant bid portals for amendments, modifications, and/or additional information necessary to obtain and provide updates to bid team regarding schedule and requirements. *Interfaces with government customer or coordinates responses to inquiries with internal Business Development and/or Contracts team. *Manages collaborative workspace (SharePoint) to maintain document control. *Performs desktop publishing in Adobe InDesign (primary) or Microsoft Word (based on customer requirements) to create initial draft proposal, color team review materials, and final proposal documents. *Creates and/or assists in development of visuals for the response. *Collects and provides feedback and lessons learned to help improve the quality of proposal responses, boilerplate content, tools, and processes as part of proposal closeout. *May be responsible to prepare worksheets for cost accounting/estimating by analyzing blueprints, plans, and related customer documents. This position may also consult with technical and trade personnel as required. *Monitors RFP project compliance requirements to ensure compliance with Service Contract Act, Davis Bacon Act and other Federal regulations as required. *Responsible for keeping current on government regulations and commercial trends. *Performs other duties as assigned.Less

IT Customer Support Specialist

Insight Global is looking to add two IT Customer Support Specialists to the team sitting out of San Antonio, TX in support of a Federal client. The Desktop Support Specialists will be responsible for... More the following: Provide on-site hardware maintenance services on Government-Owned equipment utilizing Customer Support Service Specialists. ? The equipment to be serviced includes but is not limited to mini/microcomputers, handheld computing devices, optical technology, various controllers, plotters, printers, scanning devices, CD-ROM, video display units, information processing equipment, and related network devices and software and mobile devices like cell phones, smartphones, and pagers. ? Create a support request in the ticketing system during initial contact with the customer, except on weekends and holidays, in accordance with the local service level agreements. ? Participate in the flow of information by documenting all facets of support from initial contact, problem definition, problem resolution, and final disposition in the ticketing system, which will be available at all times to the government. ? Workstations shall be tested both in a standalone mode and as part of a network if initially connected. Any hardware repairs, additions, deletions, or modifications to the equipment shall include all necessary hardware and software (including network software configuration or installation). ? Participate in the development and sustainment of the ticketing system knowledge management system for both internal and external use. Install and troubleshoot all Microsoft Operating System Software and office automation software on the currently supported desktop. Install, configure and troubleshoot standard Network Protocols at sites, including, but not be limited to, TCP/IP and wireless protocols. Identify and resolve problems with all automation hardware, software, systems and peripherals, at the customer service support center, the customer site, or by utilizing remote tools. Respond to all repair requests by making initial contact with the customer by phone, email or in person within four (4) work hours of the documentation of the malfunction, if the equipment is located on the local campus. All other response times will be negotiated based upon the location of the customer, at the discretion of the Government for the most efficient and complete service for the customer. Identify when a device, connected to the facility LAN, must be repaired, added, deleted or modified, the contractor shall take into consideration the interaction with the network of all components and/or software of the information system to be repaired or modified. The contractor shall not interfere with the connectivity of a network device, except as required for the period during which the repair or modification is actually being performed. ? Identify when a peripheral such as a printer, point device, video monitor, scanner, etc., is to be repaired, added or modified, the contractor shall configure the peripheral to function with the system hardware and software. This may include setting or resetting hardware settings, either through an interactive process with the peripheral or elsewhere in the system. It may also be necessary to modify CMOS settings on some computers, and the process may also include the installation of software drivers and the modification of operating system or application software configurations. The contractor shall not, by installing software, cause an information system to be in violation of Federal copyright. ? Perform on-call duty on evenings, weekends, and holidays to provide guidance and support to customer support technicians on resolution of program/applications problems and/or failures, and may be required to return to the work site to resolve critical problems. Contractor shall submit overtime documentation to the first line supervisor for review, first line supervisor will send documentations for approval. ? Document all service requests received while in on-call status on weekends and holidays within first four hours of next business day. ? Create, modify, and delete Active Directory user accounts. ? Discuss proposed field modifications to equipment or software with Government leadership prior to making nonstandard repairs in the field. No field modifications shall be installed unless approved by the Government. ? Manage hand receipts and maintain accountability controls of all government owned hardware and software. ? Work as part of a team to deploy new computer systems and peripherals to users spread throughout San Antonio and the outlying areas.Less

Angular Developer

Insight Global is looking for an Angular Developer to join the team working 100% Remotely. As the Angular Developer you will work with the team to support a Federal Customer, articulate technical... More challenges, implement knowledge and experience and provide solutions.Less

Help Desk Specialist

Help Desk Specialist to support a Federal Government client at our Washington, DC 20005 location. The Help Desk Specialist will provide support for 5,000+ end users.Responsibilities * Answer... More phone, retrieve email and voicemail messages and accurately and thoroughly record and document into ServiceNow Incident tracking system * Provide telephone, email and remote support for 5,000+ end users performing problem analysis and troubleshooting to resolve incidents within service level agreements and agreed upon metrics * Communicate and escalate technical issues that cannot be resolved at the first level based upon department operations and procedures to Tier II as necessary * Communicate with the end user regarding their incident, through their corresponding ServiceNow ticket * Determine priority based on problem information and documented guidelines * Encourage and maintain positive employee culture of good communication, customer relations and continuous improvement within team members * Consistently apply customer service best practices * Consistently and diligently work all assigned tickets (i.e., ensure they are pending w/reason, in progress, etc.) * Verify with the customer the problem has been resolved before resolving the ticketLess

Cisco Network Engineer

A client is seeking a Cisco Network Engineer local to MD or VA to primarily sit remotely. The Network Engineer will work on a team of 5 to plan design, implement, and manage a federal customer's... More network infrastructure. The work will be primarily remote, but the Engineer must be willing and able to travel to the customer's data centers (Windsor Mill, MD and Ashburn, VA) to perform configuration and other tasks, as needed. It is a hybrid environment primarily consisting of AWS, some Azure, and the potential for GCP.Less

Help Desk/Customer User Support Specialist

Insight Global is looking to add three Help Desk/Customer User Support Specialists to the team in support of a Federal customer. The specialists will be responsible for the following:Participate in... More the flow of information by documenting all solutions in a resolution database, EMTS, which will be available at all times to the Government. * Install and troubleshoot all Microsoft Operating System Software and office automation software in use on the currently supported desktop. * Install, configure, and troubleshoot common Network Protocols, including, but not limited to, TCP/IP and wireless protocols. * Install, troubleshoot, and perform repairs, if appropriate, for microcomputers, terminals, mobile devices, peripherals, and software. * Identify and resolve problems with all automation hardware, software, systems, and peripherals, at the customer service support center, the customer site, or by utilizing remote tools. * Install and configure all components of the workstation configuration, such as network cards, sound cards, modems, video cards, printers, scanners, FAXs, and other software and peripherals. * Monitor, troubleshoot, and resolve all operational and software problems associated with network and stand-alone printers. * Perform all inventory and equipment issues and tracking tasks when deploying new or refurbed equipment in accordance with policies. * Copy all stored data and files to the new equipment and verify that all data and files are present. * Configure and connect any peripherals originally connected to the old equipment and verify that they are functional. * Will, if necessary, wipe data and files from the old equipment AR 25-2 or disposal. The Government will furnish the software necessary to perform this task. * Keep a current inventory of all equipment in their possession from receipt of hardware from Logistics Division to the return of recovered equipment to the Logistics Division. . * Will upon completion of repairs, ensure that the entire system is completely operational. Workstations will be tested both in a standalone mode, and as part of a network, if originally connected. Any hardware repairs, additions, deletions or modifications to the equipment will include all necessary hardware and software (including network software configuration or installation).. * Clearly document the old and new serial numbers of any serially numbered component that is replaced and follow all procedures and requirements for equipment tracking and accountability, including following all procedures for the return of defective parts. * Enter and update all information and solutions relevant to service requests and tasking using EMTS, and participate in the flow of information by documenting more complex solutions, or verbally apprising the IM leadership of less complex solutions. * Follow Army Regulation (AR) 25-2 for purging data on equipment such as hard drives and other storage media. * Provide Tier II technical and security customer service and support to users regarding all facets of In and Out processing. * Provide computer systems security support functions. * Setup and maintain Active Directory account restrictions and user rights. * Ensure password controls and procedures are followed. * Create user accounts, allocates drive space, and establish drive connections. * Acknowledge all trouble tickets that are assigned and ensure that the customer receives correspondence from the assigned technician, within 24 hours. Update the ticket by entering it in progress or acknowledging it in the notes.Less