Job Search Results for helpdesk

Image and configure Windows 11 machines using standardized deployment tools.Deploy and set up replacement computers at various local office locations.Migrate user data and ensure proper software... More installation.Provide basic end-user support during and after deployment.Track and document deployment progress and issues.Maintain a high level of professionalism and customer service.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a reliable and proactive Tier 1 Helpdesk Technician to provide essential onsite IT support at our St. Louis, MO location. This is a short-term contract role ideal for... More someone with at least 1 year of professional IT experience or a recent graduate with a technical degree. You will serve as the boots-on-the-ground support for the clients Network and System Administrators sitting in another office location. Key Responsibilities:Provide first-level technical support to end usersPerform password resets and basic account troubleshootingReplace toner and resolve basic printer connectivity issuesTroubleshoot and escalate hardware/software issues as neededServe as the onsite liaison for the remote IT teamMaintain documentation of issues and resolutionsEnsure timely and professional communication with usersWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Our client is growing and is looking to hire a Helpdesk Eng 1 to join their team! As a Helpdesk Engineer I you will be responsible for ensuring the effective use of systems/services like Jira, Google... More Workspaces, MacOS, Windows, JAMF, Office 365, Slack, and Zoom. This is an exciting opportunity as you will play a key role in ensuring that all technical issues are resolved efficiently and that the clients high standards of customer service are maintained consistently. The ideal candidate will have strong experience supporting Mac and Windows and possess excellent communication skills.This is a part-time position requiring 15 hours per week, with 2 days per week in the London office.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Desktop Support Technician for a large healthcare company in Orange, CA. The Desktop Support Technician is responsible for maintaining computer equipment and providing... More support to anyone within an organization who needs technological assistance. They do everything from perform maintenance to configure components and software and install routine updates to system software. This individual will focus on support of the client's new clinics throughout OC / LA / IE, there will be a company vehicle to use for the travel.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Desktop Support Specialist/Refresh Specialist for a utility client in Amarillo, TX. This position will be local to Amarillo, TX and will be working primarily between two... More main office locations. This role will be comprised of hardware refreshes where they will be responsible replacing existing/old hardware with new/updated hardware. The hardware is prebuilt but may require some assembly in certain cases. We are looking for individuals with roughly 2-4 years of experience in a desktop/helpdesk support. The other part of this role will entail desktop/end user support functions where you will be tasked with troubleshooting hardware and software related issues.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client of Insight Global is building out their onsite helpdesk / desktop support team. Team members will be working emails, answering phone calls, Fresh Service for tickets. They will be doing... More remote and in-person, hands-on support. Tasks include full-service helpdesk/desktop support - user access, password resets, application support. Need a great attitude and customer services skills - will train you on technical skills. Looking for future employees who want to grow with the company long term.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

IT Asset Tech working onsite to organize all assets for the organization. This person will organize, track and manage all IT hardware. They will need to work onsite. This person will get helpdesk... More training to eventually be elevated to the helpdesk.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client in the Chicagoland area is looking for 2 desktop support technicians (1 in each Evanston, one in the western suburbs). The users may come to the offices or will call the desktop team to see... More if they can fix the issue over the phone. And if there are issues than they will need to go meet the customer onsite at their desk. They have a helpdesk that creates tickets and those tickets then get escalated to EUC (this team) they will be joining a team of 12 for Evanston hospital or 14 for Edward hospital. On average they will be closing 15-20 tickets a day. Their tickets may involve break/fix work, software installs, deployments, imaging and then as needed they may be doing inventory and other project related work as needed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking an IT Manufactuing Specialist to support the warehouse operations of one of the nation's largest production residential home builders. This position is Fully on-site role in... More Florence, SC, MondayFriday, with occasional weekend support and one on call shift a week if required.The IT Manufacturing Specialist works closely with the Manufacturing Management Team to install, maintain, and support a variety of IT systems and services. This includes hardware (computers, printers, AV equipment), software (including third-party and internal business applications), and technology used in manufacturing operations. Experience in engineering or manufacturing environments is a plus.- Ensure fast response times to minimize system downtime.- Install and maintain IT equipment in the manufacturing facility.- Coordinate office IT needs with the corporate service center.- Support and troubleshoot desktops, laptops, printers, network devices, and manufacturing tech.- Perform software installations and updates.- Collaborate with third-party vendors and escalate unresolved issues as needed.- Log detailed service notes in the helpdesk system.- Communicate effectively with management on issue status and resolutions.- Participate in team projects and contribute to IT initiatives.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an on-site desktop support technician in San Diego, Ca. This person provides technical assistance to computer users. Configures troubleshoots and supports... More desktops/laptops, peripherals, and cell phones. Answers questions and resolves computer problems for clients in person, via telephone or electronically. Provide assistance concerning the use of computer hardware and software, including printing, installation, office products, electronic mail, and operating systems. Follows all IT standard processes and procedures along with monitoring license compliance. Provides support of 7/24 Global Support process by serving as Tier 1 / Tier 2 point of contact and owner of problem/incident. The role is to support and maintain in-house computer systems, desktops, and peripherals. This includes ordering, installing, diagnosing, repairing, maintaining, and upgrading all hardware and software while ensuring optimal workplace performance. The individual will also troubleshoot problem areas in a timely and accurate fashion, and provide end-user training and assistance where required. DUTIES AND RESPONSIBILITIES - Able to demonstrate leadership skills and take ownership of customer issues reported and provide escalation as deemed appropriate to ensure management awareness of severe problems or calls that are exceeding documented target resolution times. - Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues - Willingness to comply with standard procedures for proper handoff of unresolvable issues to the appropriate internal teams in order to maximize customer satisfaction - Commitment to documenting knowledge in the form of knowledge base tech notes and articles - Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers in a professional manner - Assists with the installation, configuration, and ongoing usability of desktop computers, peri! pheral equipment, and software within established standards and guidelines. - Follows all IT standard processes and procedures along with monitoring license compliance. - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Logs all customer requests and updates calls utilizing the designated call handling and tracking system. - Provides Helpdesk, Deskside, and Walkup hardware and software support as needed. -Provides support of 7/24 Global Support process by serving as tier 1/2 first point of contact and owner of problem/incident. - Provides general knowledge of all Customer standard products as defined per engagement. - Performs other duties as assigned. Approx. Pay Range: $24-26/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less