Job Search Results for Employment

Performs both production assembly operations and complete system analysis as well as testing and performance optimization. Performs basic electrical, mechanical or software troubleshooting to... More determine problems in non-functioning test equipment. Provides solutions as needed based on pass/fail criteria of instrument performance. Identifies and escalates any issues associated with instrument testing operations. Overall subject matter expert in instrument functional performance.?Build, integrate, and understand the entire assembly process and requirements for any instrument in the production area?Proficient on all test instructions of at least 1 moderately complex instrument including functional and release testing.?Analyze results and data to determine pass/fail and provide solutions when there is a fail result?Provide optimization system performance solutions including precision of movement and/or light systems through use of pass/fail data results ?Identify defects, recommend design and process improvements as neededoProvide Expertise in reading / understanding drawings, work instructions, and overall workmanship standardsoProvide training to associates as needed including broad variety of mechanical and testing activities?Complete any related production activities in compliance with relevant regulatory requirements and in accordance with expectations for Safety and Quality. ?Ability to process and disposition of QNs?Complete any related production activities in compliance with relevant regulatory requirements and in accordance with expectations for Safety and Quality?Work or interface with Manufacturing Engineering, Quality, Planning and Purchasing as needed?Complete work activity in the accordance to defined specifications, operating procedures, and company policies.?Must be able to perform standard material handling functions for instrument raw materials and sub-assemblies.?Maintain a safe, clean, and efficient work environment through execution of all housekeeping responsibilities including cleaning, sweeping, organizing to maintain a safe and clean work environment?Demonstrates the ability to follow established procedures according to Good Manufacturing Practices (GMP)?Must follow all housekeeping policies and procedures?Must follow all safety policies and procedures?Must be able to work overtime as required to meet business requirementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The AI Solutions Architect serves as the technical leader and strategic advisor within the AI Center of Excellence (AI CoE) at Camping World Holdings. This individual will oversee all AI projects and... More initiatives across the enterprise, ensuring best practices are followed from ideation through production deployment. The role is responsible for maintaining a comprehensive map of every AI initiative, documenting integration points, and designing scalable solutions that align with business objectives. The AI Solutions Architect acts as the connective tissue between business stakeholders, engineering teams, and vendor partners, translating complex requirements into actionable architectures.Key ResponsibilitiesAI Program Oversight & Governance?Oversee all AI projects and initiatives across the organization, ensuring alignment with the AI CoE?s strategic roadmap and enterprise architecture standards.?Establish and enforce best practices, design patterns, and governance frameworks for AI solution development, deployment, and lifecycle management.?Conduct architecture reviews for all new AI initiatives to validate technical approach, scalability, security, and compliance requirements.?Define and maintain AI solution architecture standards including model serving, data pipelines, API design, and observability.?Define and design AI skill files that follow standards set.Documentation & Initiative Tracking?Create and maintain a comprehensive catalog of all AI projects, including status, ownership, technology stack, data sources, and business impact metrics.?Develop and manage initiative mapping documentation that clearly illustrates relationships, dependencies, and shared components across AI projects.?Produce Technical Requirements Documents (TRDs), architecture diagrams, and design specifications for each initiative.?Maintain a living knowledge base that captures lessons learned, reusable patterns, and reference architectures for the AI CoE.Stakeholder Engagement & Solution Design?Meet regularly with business stakeholders, product owners, and department leaders to gather requirements, understand pain points, and identify high-value AI opportunities.?Translate business requirements into detailed technical solution designs, including data flow diagrams, system architecture, and integration specifications.?Present solution proposals and architecture recommendations to senior leadership, clearly articulating trade-offs, timelines, and resource needs.?Facilitate cross-functional design sessions and workshops to align technical and business teams on AI initiative scope and approach.Integration Architecture & Connectivity?Own the master integration map across all AI projects, documenting every touchpoint between AI systems, enterprise platforms (Salesforce, Snowflake, ERP, etc.), and external services.?Design and standardize integration patterns including API contracts, event-driven architectures, data synchronization strategies, and middleware configurations.?Identify opportunities for shared services, reusable components, and platform consolidation to reduce duplication and accelerate delivery.?Collaborate with infrastructure and platform teams to ensure integration points are secure, performant, and well-monitored.Technology Strategy & Innovation?Evaluate emerging AI/ML technologies, platforms, and frameworks (e.g., Gemini, Vertex AI, LangChain, vector databases) and provide recommendations for adoption.?Partner with the Agent Development team to ensure AI agents follow consistent architectural patterns and integration standards.?Contribute to vendor evaluation and selection processes, including reviewing SOWs, conducting technical due diligence, and validating proof-of-concept results.?Stay current on AI industry trends, security considerations, and regulatory developments relevant to AI deployments in retail and automotive sectors.Pay Rate: $70-100We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As our client partners to promote renewable energy sources with homeowners who are going solar or using electric cars, customers need to submit an application to our client for the energy they are... More creating to be stored to the electric grid. Our team is responsible for the processing of these applications for home and small business owners. On a day to day they will be responsible for performing all/some of the below tasks, which is dependent on the project scope and role assigned:Application Review ?Sending out invoices to customers?Processing applications: reviewing application, building permits and other equipment documentation, ensuring applications are accurate, detecting issues and correctly submitting defects or passing along to engineering review if applications are accurate. ?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. ?Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forward?Help develop documentation such as job aides, process flow charts, etc. Engineering Review?Work with Distribution Planning to determine how solar installations affect the client?s network, including follow-ups with installers based on the feedback provided by the Distribution Engineers ?Use mapping and reporting tools to determine if the Transformer is sufficient to support the solar capacity being installed?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Meter/Variance Review?Work with Metering Engineers, including follow-ups with installers based on the feedback provided by the Engineers?Reviews solar installation plans and check the interconnection method shown by the technical diagrams?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Field Metering Review?Facilitate coordination of onsite inspections and meter related work such as change outs and meter installation between installer and internal contacts?Submit request for the Field Verification?Communication with internal partners regarding onsite inspection findings to update the customer record in SAP and provide follow-ups to installer as needed?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a EDA Infrastructure Engineer that will be working on site in Austin, TX and support a public-private partnership of preeminent semiconductor systems and defense... More electronics companies, national labs, and academic institutions. Their mission is to advance the state-of-the-art in critical semiconductor domains such as advanced packaging, and in the process to help restore U.S. leadership in semiconductor manufacturing. They are developing cutting-edge semiconductor manufacturing equipment and processes that will define future roadmaps of semiconductor logic, memory, heterogenous integration, chip cooling, etc. They are Backed by $1.4 billion in combined funding from DARPA, Texas state initiatives, and strategic partners, they are building foundational capabilities in advanced packaging and integrated design infrastructure to restore U.S. leadership in microelectronics manufacturing.We are looking for an EDA Infrastructure Engineer to own and evolve the EDA compute + tooling infrastructure while partnering with design teams to deliver robust, repeatable methodology for physical verification (PV) and signoff. You will build the platforms, automation, and guardrails that enable engineers to run scalable regressions (DRC/LVS/ERC/antenna and advanced PV checks) and complete signoff milestones predictably, with strong visibility into runtime, QoR, and resource utilization. Key Responsibilities1) EDA Methodology & Flow Enablement (RTL-to-Signoff)Define, implement, and continuously improve EDA execution methodology from early enablement (?shift-left?) through final signoff, emphasizing repeatability, traceability, and regression quality. Build and maintain automation frameworks for flow orchestration (build/test/run), artifact tracking, regression triage, and one-click reproducible runs. Establish methodology standards (guidelines, checklists, milestone criteria, waiver strategy) to ensure consistent PV and signoff execution across projects/nodes. 2) Physical Verification (PV) Infrastructure & SupportDevelop, maintain, and support PV flows across projects, spanning early design through signoff: DRC, LVS, ERC, antenna, and advanced reliability-focused checks where applicable. Drive PV flow robustness: runtime scalability, deck/runset integration, debug tooling, waiver correctness, and cross-tool issue resolution with EDA vendors and internal stakeholders. [qatestingjobs.com], [campusbuilding.com]Partner with Physical Design and Technology/PDK teams to validate PV flows and support node/design-kit enablement.3) Signoff Enablement (Infrastructure + Execution Readiness)Enable and operationalize signoff readiness by supporting infrastructure and automation for PV and adjacent signoff disciplines (as required by the organization), ensuring compute/queue/policy and licensing are aligned to milestone demands. Provide ?production-grade? infrastructure support to reduce time-to-results and improve predictability for signoff gates.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Part of a dynamic team standing up the Enterprise Demand Management capability in Apptio, including end-to-end workflow, governance model, and adoption across Lines of Business? Owns requirements... More discovery and translation into solution design: facilitates workshops, documents user stories/acceptance criteria, and aligns intake standards, routing logic, stage-gates, and decision rights (LOB/APSE/CTI)? Builds and configures the Apptio demand intake and routing solution, including forms, workflow steps, validation rules, status models, approvals, notifications, and exception/escalation paths? Implements governance controls that enforce demand quality at the point of submission (mandatory fields, data standards, completeness checks), reducing rework and increasing downstream trust in reporting? Develops reporting and KPI insights to support operational governance and leadership visibility (volume, cycle time, aging, stage conversion, exception rates, and compliance to entry criteria)? Partners with process owners, Finance/FinOps, Architecture, Operations, and platform teams to ensure the demand solution is aligned to enterprise policy, portfolio priorities, and execution realities? Designs and supports data mapping and integration needs to enable traceable demand records and consistent taxonomy (products/services, hierarchies, units of measure, cost objects) where required? Executes controlled SDLC delivery: supports backlog grooming, sprint execution, testing strategy, release management, deployment readiness, and hypercare stabilization? Drives UAT readiness and cutover execution to meet time-fenced milestones aligned to Remedy retirement; proactively manages dependencies, defects, and environment readiness to avoid missed go-live windows? Maintains strong documentation discipline: requirements, configuration/design decisions, test cases, runbooks, and governance playbooks to enable sustainment and audit-ready traceability? Serves as a seasoned technical resource and individual contributor; provides hands-on build capability while influencing stakeholders to make timely decisions and adopt standard intake behaviors? Will not have direct reports but will influence and/or direct activities across cross-functional teams to deliver governance outcomes and platform implementation success? Continuously identifies opportunities to reduce offline/manual intake methods, standardize demand intake patterns, and improve data quality and process efficiency through automation and controls? Incorporates multiple AI channels into standard practice to accelerate requirements synthesis, improve test coverage, enhance documentation quality, and increase consistency across deliverablesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Key DutiesActs as the lead subject matter expert in AI, automation, and full-stack software engineering on an agile delivery team, collaborating with product owners, designers, and engineers to... More deliver business value iteratively.Coordinates and leads the technical delivery of a team of approximately 7 engineers, including setting technical direction, aligning priorities, planning work, and driving execution through influence.Acts as the technology SME for AI and automation for product teams, often representing multiple teams to business stakeholders and leadership.Architects, engineers, tests, and releases highly scalable, secure, and maintainable end-to-end solutions, combining:Custom software and APIsCloud-based AI services (e.g., LLMs, cognitive services, AI Builder)Microsoft Power Apps and Power Automate workflows.Ensures delivery of high-quality software and automation solutions through clean coding practices, pair programming, test-driven development (TDD), continuous integration, code reviews, and appropriate monitoring and observability for AI-enabled workflows.Influences development of technology strategy for AI, automation, and low/no-code platforms, aligned with department and enterprise goals, and helps teams execute against that strategy.Partners closely with business stakeholders to understand processes, guest and employee journeys, and operational pain points; translates needs into effective AI-powered and automated solutions.Facilitates design sessions, reviews, and demos, clearly communicating trade-offs and technical concepts to both technical and non-technical audiences.Actively engages in the technology industry by applying emerging concepts in AI/ML, large language models, and low/no-code development, and by networking and speaking on behalf of Alaska at conferences and meetups.Influences technology and AI maturity across divisions and leadership levels, advocating for responsible AI use, governance, and sustainable automation practices.Leverages a deep understanding of guest experience, business operations, and systems to mentor engineers and citizen developers across multiple teams.Job-Specific Experience, Education & SkillsRequired7 years of experience in software engineering or a related area.Bachelor?s degree with a focus in Computer Science or a related field, or an additional two years of relevant training/experience in lieu of this degree.Experience must include:Acting as a full-stack software engineer building custom, high-scale, n-tier applications using object-oriented languages (e.g., C#, Java, etc.).Utilizing appropriate design patterns to create clean, maintainable, and performant code.Expertise utilizing cloud technologies and modern architecture practices to build high-scale distributed systems.Leading and coordinating the technical delivery of an engineering team of seven (7) or more engineers, including setting technical direction, mentoring, aligning priorities, and ensuring delivery and quality outcomes.Hands-on experience delivering AI-enabled or advanced automation solutions, such as integrating AI/ML or LLM-based services into applications or workflows.Experience building solutions using low/no-code or workflow automation platforms, preferably Microsoft Power Platform (Power Apps and/or Power Automate).Strong interpersonal skills and the ability to drive adoption of new ideas and technologies, particularly AI and automation, across engineering and business communities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Lead Mechanical Engineer to support numerous projects in Houston, TX and/or Boise, ID. This Mechanical Engineer will be responsible for supporting P&ID preparation... More based on customer requirements and working cross-functionally with Engineering teams, QA/QC and internal leadership to ensure customer needs are met. The ideal candidate will have experience in Water/Wastewater, EPC, Semiconductor, or Oil& Gas industries. They will also have strong knowledge of engineering/packaging equipment such as tanks, vessels, pumps, blowers, heat exchangers, RO, UF, Clarifiers, Crystallizers, etc. This is an excellent opportunity to join an innovative company that is gearing up for hyper-growth!Key Responsibilities:? Engineering execution for water and wastewater treatment projects in the USA.? Working as a Lead Engineer in the engineering department, shall primarily work directly on performing Mechanical engineering related to the project business under the direction of the Project Engineering Manager.? Applying procedures and protocols that will enhance the quality, efficiency and repeatability of engineering activities.? Ensure that engineering is completed accurately within schedule and budget.? Receive the basic process design from the proposals / sales team.? Support P&IDs preparation based on customer requirements? Supervise / review basic Engineering, detailed Engineering based on customer and other disciplines design requirements. Be responsible for the design and technical support of all mechanical elements as part of an integrated system. ? Confirm compliance with customer specifications requirements? Design submission to relevant authorities and follow up thoroughly for approval such as PE approval for tanks and vessels. ? Coordinate / interface with various disciplines to make sure Mechanical engineering meets process, civil, structural, piping, electrical and instrumentation requirements.? Oversee review of vendor quotations and selection of vendors.? Oversee and carry out review of Equipment list, Equipment and package datasheets, Line list, Valve List, General arrangement drawings, Fabrication drawings prepared by Mechanical Engineers and from various Vendors.? Familiar with engineering and interface requirements of Tanks, Vessels, Pumps, Blowers, Heat Exchangers, Mixers, Package Equipment such as RO, UF, Clarifiers, Filter press, Centrifuge, Crystallizer, Chemical dosing, etc.? Support FAT activities.? Collaborate with QA/QC, and Construction Manager.? Liaise with clients on technical aspects, making justifications as necessary for design direction.? Lead in internal and external design reviews.? Support during commissioning.Ensure adherence to health, safety, and environmental policies and regulations throughout the project lifecycle.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Sr. Manager, Commission Programs will balance management of the company's extensive scope of commission programs and plans with strategic direction to advance and modify sales strategy through... More plan architecture. This role will serve as a subject matter expert for plan development, Technology Group coordination and lifecycle processes on expense coding and allocation. This role uses extensive knowledge of the company's complex go to market strategies with input on how to shape compensation programs to drive ongoing performance. This role will work both independently and in collaboration with SVP/EVP divisional executives on plan strategy, direction and other inputs. This will require substantial Technology Group collaboration, thorough planning, and implementation of a variety of the company's concepts, practices, and procedures as automated processes. This role reviews commission plans and plan performance annually, with go/no-go decision making shaped through leadership of steering committees and Executive Management a key success factor. Responsibilities include:- Manage Sales commission programs/processes as well as the development of ongoing and new plans as required for a subset of the company's outside sales force (current scope ~2,000 sales reps and 40 distinct plans)- Collaborate with divisional SVP/EVP leadership quarterly on plan metrics, measures, results, opportunities and concerns- Lead annual plan validation and strategy sessions with each business leader- Onboard acquisition plans and optimize plan effectiveness to align with the company's long-term goals and objectives- Support team in developing extensive and complex database models and maintenance tools to improve efficiencies and assist with commission-related decision making tied to ongoing performance and staffing levels- Lead regular commission plan steering committees/task force meetings to ensure behaviors align with corporate goals and sales rep performance is being managed effectively- Steer field commission plan suggestions into alignment with core commission philosophies while balancing regional and specialty variations- Lead and independently manage projects with the Technology Group related to commission programs and sales performance- Provide functional guidance in goal setting processes and training in conjunction with regional field resources and their respective sales rep initiatives- Develop initiatives to improve sales effectiveness through reporting and tools including field management input and training- Periodically engage with compensation vendors to ensure best practices across the industry- Hire, train, mentor and coach a team of resources in both sustaining and evolving commissions processes and lead them in supporting ongoing projects- Administer controls functions set by Finance executives to ensure clear reconciliation and pay practices across all commission programs- Build and shape SQL-based KPI reports and other performance metricsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a Salesforce Business Analyst (BA) to drive successful delivery of user and functional requirements for Salesforce projects, with a focus on healthcare provider workflows and... More CRM/call center integrations. The BA will lead requirements elicitation sessions, document business and technical specifications, and act as a detective?questioning requirements, digging into root causes, and ensuring solutions truly meet business needs. This role is hands-on, highly collaborative, and requires curiosity, thoroughness, and strong communication skills.Provide technical and functional expertise to Salesforce projects, including implementations, troubleshooting, maintenance, and support of existing applications.Lead requirements gathering sessions with business, clinical, operational, and technical stakeholders.Question requirements and dig into the root cause, asking clarifying questionsAct as a detective?curious and thorough in understanding business needs.Document business requirements within functional and technical specifications, including user stories, program functions, and steps required for development or modification.Analyze and review existing system capabilities, workflows, and scheduling limitations to determine feasibility of requested changes.Evaluate the impact of corporate initiatives and recommend ways to improve or best utilize information systems.Support Salesforce email-to-case and call center integration (previous experience with 8x8 is a plus).Collaborate with developers, QA, UAT, and project managers to ensure comprehensive test plans and traceability to user stories.Prepare and facilitate UAT scenarios and testing, ensuring user involvement and sign-off.Assist in the development of training materials and provide end-user training as needed.Create and maintain documentation on systems/applications used by the department.Coordinate projects from development through implementation, working with IT teams, clients, vendors, and consultants.Comply with all client IT security requirements and policies; safeguard passwords and report security incidents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. *Escalation point of issues or services forwarded from the IT Help Desk that may... More require hands on or onsite support *Answering IT requests via phone, email and walk-ins *Track request through call and incident tracking software (Autotask/Service Now) *Manage and resolve requests and as needed escalate calls using incident management system *Analyze, coordinate, and deliver timely and accurate problem resolutions for end users *Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. *Support business approved standard desktop software as well as business approved custom developed applications *Support business applications Quantum Geneva, MyAvatar E H R, only in the capacity of assistance to make sure the applications run on the Windows systems/images *Support business approved hardware PC/Laptops/ Printers/Projectors *Evaluate, test and recommend new software and hardware solutions to meet business needs and to determine integration issues with the current platform *Work with technical staff in other departments and within the managed services organization to help drive the highest levels of systems availability, clients notified and IT staff informed of any ongoing technical issues that impact multiple users *Co-responsibility for tracking equipment orders and shipments into the agency, incoming and outgoing *Creating and maintaining agency standard Images via Microsoft Deployment Tools system *Developing and updating knowledge base and standard operating procedures with new applications/ policies/FAQ information We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less