Job Search Results for insight

A retail employer in the Cincinnati area is seeking Dispatch Agents to support the Facilities Maintenance & Engineering team. Dispatch Agents serve as a critical first point of contact for... More facilities-related incidents across approximately 2,800 stores nationwide. This role is highly dynamic and requires strong real-time communication, quick judgment, and the ability to adapt under pressure.Daily responsibilities include answering inbound phone calls and emails related to facilities work orders, accurately documenting issues, and troubleshooting reported events in partnership with field technicians. Dispatch Agents must be able to quickly assess urgency, prioritize competing requests, and guide store teams through established processes while maintaining calm, confident communication.The primary goal of this program is to protect the client against product loss, operational disruption, and safety risks within stores. Dispatch Agents coordinate service with on-site technicians, store management, and internal stakeholders while managing a fast-paced queue of work orders across multiple systems simultaneously.This role requires individuals who can think on their feet, communicate clearly in time-sensitive situations, and make sound decisions with incomplete information. Successful candidates are comfortable operating in a high-volume, call-center-style environment and are confident navigating frequent change, shifting priorities, and real-time problem solving.Key Responsibilities:- Answer inbound phone calls and emails related to facilities incidents and maintenance requests- Create, triage, and prioritize work orders (25?40 per day) based on urgency and business impact- Clearly guide store teams and technicians through established processes and next steps- Troubleshoot and assess issues in real time, escalating appropriately when needed- Coordinate service efforts between technicians, store leadership, and internal partners- Accurately document work orders and interactions across multiple systems (phone, email, Maximo)- Operate effectively in a fast-paced digital environment while handling multiple active ticketsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly capable Office Manager to join a fast-paced oil commodities and futures brokerage firm based in Houston, Texas. This role is a standalone, high-impact position responsible for... More keeping the office running seamlessly while supporting a growing team of brokers and senior leadership. The Office Manager will act as a true ?jack of all trades,? balancing administrative operations, basic financial and expense management, office culture initiatives, and executive-level support. Day-to-day responsibilities range from Excel-based administrative work and expense reporting to onboarding new hires, coordinating office events, managing vendor relationships, and handling client-facing professional tasks such as gifting and event coordination. No two days will look the same, making this role ideal for someone who thrives on variety, autonomy, and problem-solving.This position requires a confident, proactive individual who can take the lead, assert themselves appropriately, and build strong internal processes as the office continues to grow. Cultural fit is critical, this person will help shape the office environment, support team engagement, and maintain high professional standards while working closely with senior, fast-moving professionals. Attention to detail, strong communication, and the ability to operate independently are essential. Exposure to compliance, financial administration, and executive support is key, and there is long-term opportunity to grow into more client-facing responsibilities, including supporting sales initiatives and proprietary data products. This is a full-time, in-office role, with the expectation to be on-site five days per week in Houston, Texas.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Transcon Outbound Operations Agent to join their mean. This person will be ensuring timely and accurate movement of freight and information, while providing exceptional... More customer service within the Transcon Department. Responsibilities: ? Ensure smooth and timely freight process flow meeting customer expectations? Ensure accurate and timely data entry into our operational system, per Operational Performance Standards (OPS)? Track and trace all transcon outbound files daily ? Ensure accurate and timely client and vendors billing, within the company and customer standards. ? Interreact with customers via phone and email in arranging their domestic shipments, meeting customer service standards? Contribute to maintain good relationships with suppliers (trucking companies and others involved). ? Maintain compliance at all times in accordance with all gov?t regulations. No fines, penalties or late filing.? Understand and adhere to all company policies.? Understand department process flow, looking for best practices to improve operational efficiency and productivity. ? Ensure all customers standard operating procedures in place and updated in the Customer SOP database. Review and update monthly.? Timely responses to emails (within 1 hour) and voicemails (within 1 hour) (internal and external).? Escalation of problems to Management when necessary.? Assist in office appearance and maintenance.? Answer the door and properly screen/sign-in visitors.Phone is to be answered by the 3rd ring.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job SummaryThe Construction Commodity Manager supports high-voltage (HV) substation projects by sourcing, negotiating, and managing subcontractor and supplier partnerships across electrical, civil,... More and building scopes of work. This role partners closely with engineering, project management, and vendors to support accurate cost estimating, competitive proposals, and continuous cost improvement.Key Responsibilities? Solicit, evaluate, and negotiate subcontractor and supplier quotes for HV substation projects, covering electrical installation, civil, and building scopes.? Negotiate pricing, scope, schedules, and contract terms to align with project and commercial objectives.? Review RFQ packages from engineering to ensure completeness and readiness prior to release.? Collaborate with engineering, project teams, vendors, and equipment manufacturers to support detailed cost estimates and proposal development.? Maintain and grow a national subcontractor and supplier network to support current and future projects.? Evaluate market conditions, identify cost-reduction opportunities, and drive supplier-led savings initiatives.? Support coordinated bid reviews by validating scope, schedule, and commercial alignment across stakeholders.Exact breakdown of a CCM Day-to-DayYou start the day reviewing an RFQ from engineering to confirm all required documents are complete and clear. Once validated, the RFQ is released to qualified subcontractors already aligned to the bid opportunity. As bids are received, you follow up with contractors to review scope, pricing, and schedule alignment. Throughout the day, you collaborate with engineering and project teams to incorporate technical input, ensure consistent evaluations, and support informed commercial decisions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for Annuities Customer Care Specialists to join their team in Shelton, CT . This person will join the newly created "brainchild" of two well established private equity... More firms--this new company will be focused on the fixed annuity space of life insurance. The Customer Care Specialist will work in a call center environment from 8am-6pm EST. He/she will report into the Customer Care Supervisor and will provide personalized support to customers through all digital avenues including over the phone, email, SMS, and online chat. Other tasks include be aren't limited to:? Effectively manage complex cases, document changes, and resolve customer inquiries? Manage high call volumes, respond promptly to written and verbal inquiries, and maintain high performance metrics ? Leverage product expertise to provide tailored support ; educate customers on self-service tools? Complete clear documentation of all client interactions and requests ? Ensure compliance with industry regulations, standards, and legal requirements and policies specific to the insurance sector--including customer data protection, claims handling, and privacy laws? Collaborate cross-functionally with internal teams and vendor partners to escalate and resolve complex issues; escalate critical issues to the Supervisor? Utilized advanced AI tools to improve client interactions, streamline service delivery, and enhance overall operational efficiencies This person will serve as the first point of contact customers will have and will need to provide exceptional service delivery as the company launches in Q1 2025. This is an amazing opportunity to join a start-up insurance company backed by well-established private equity firms! Compensation for this role is 65-85k per year annually. Compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include generous paid time off, medical and dental insurance offerings, and 401k.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an Automation Technician responsible for maintaining, troubleshooting, and optimizing multi-axis robots, automated cranes, and various automation systems. This shift-based role... More requires proficiency in Level 1 and Level 2 automation systems. The ideal candidate should have a passion for continuous learning, adaptability in fast-paced environments, and a proactive approach to technical challenges.Opportunities for Growth: This role offers the chance to expand your skills within a dynamic environment, with opportunities to advance into specialized automation roles and leadership positions.Key Responsibilities:Automated Equipment: Perform regular maintenance, troubleshooting, and repair on multi-axis robots, automated cranes, and various automation systems to ensure smooth, reliable operation.PLC and HMI Expertise: Manage, troubleshoot, and program PLCs and HMIs for efficient control of automated systems.System Monitoring and Optimization: Oversee Level 2 systems for optimal operation, monitoring system performance, identifying improvement areas, and applying best practices.Technical Documentation: Maintain detailed records of repairs, maintenance, and adjustments on all automated systems.Continuous Learning and Improvement: Demonstrate a willingness to learn new technologies, adapt to evolving industry practices, and contribute to process enhancements.Safety and Compliance: Ensure all work complies with industry safety standards and organizational protocols.Drive a stronger safety culture by modeling safe practices and enforcing standards.Contribute to division-wide initiatives to reduce risk and improve operational performance.Mentor and train teammates on automation systems, safety practices, and troubleshooting techniques.Safety is the most important part of all jobs; therefore, candidates must be able to demonstrate theability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a Oracle Cloud P2P Consultant to work for a leader in the consulting industry. In this role you will be responsible for the following:Procure to Pay: Procurement (Oracle... More Procurement Cloud), Payables, Payments?Requisition-to-Purchase Order (Req-to-PO): requisitions, approvals, change orders, punchout/catalogs (as applicable)?Supplier management basics: supplier concepts, supplier sites.?Receiving & accruals: receiving flows, receipt accounting touchpoints.?Procurement controls: approval rules?Invoice processing: invoice entry/import, invoice validation, holds/releases, matching (2-way/3-way), distributions, IDR Invoices?Payments: payment process requests, payment methods, bank account concepts, formatting/confirming/voiding, Payment template configurations.?Period close: AP close steps?End-to-end P2P (Procure-to-Pay): how procurement actions drive AP outcomes (matching, holds, accruals, close)?Master data dependencies: suppliers, items/categories, COA (chart of accounts), business units.?Workflow/approvals: BPM (Business Process Management) rules, routing, conditions, FYI/notifications?Matching & tolerances: invoice matching rules, receiving requirements?Payment setup coordination: payment methods, formats, scheduling parameters.?Security basics: roles, data access by business unit, separation of duties (SoD)Expenses (Oracle Expenses)?Corporate card programs?Approvals & workflow: manager approvals, delegation, escalation; audit approvals where required?Reimbursements: payment method alignment and coordination with AP paymentsImplementation delivery skills (what clients usually expect)?Requirements and fit-to-standard facilitation (knowing when to configure vs customize)?Process design: future-state P2P and expense policy mapping?Testing leadership: unit, SIT (system integration testing), UAT; defect triage and root-cause analysis?Integrations: familiarity with FBDI (file-based data import).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Sr. Site Reliability Engineer, you will play a critical leadership role in scaling our platform while ensuring best-in-class security, reliability, and performance. You will guide the evolution... More of our DevOps and SRE architecture, lead by example in designing cloud-native infrastructure, and mentor engineers across teams. This role requires deep technical expertise, strong architectural judgment, and the ability to collaborate effectively across global teams.Key Responsibilities- Lead strategic initiatives to scale and optimize microservice infrastructure using AWS best practices and Terraform-based infrastructure as code.- Architect and implement the next generation of platform leveraging Kubernetes and modern cloud-native tooling.- Partner closely with parent company?s SRE team in Kuala Lumpur to ensure global alignment, consistency, and operational excellence.- Lead design reviews and RFC processes, providing thoughtful, actionable feedback and setting a high standard for technical decision-making.- Own the reliability of production systems, including participating in on-call rotations and driving incident remediation and postmortems.- Promote and enforce security best practices, particularly in regulated and compliant environments.- Drive continuous improvement of CI/CD pipelines with a focus on automation, scalability, and developer productivity.- Mentor and coach engineers, fostering a culture of technical excellence, collaboration, and continuous learning.Salary Range for this position is $160k - $180KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Business Analyst to support the Connected Customer Experience Advanced Product Planning team, a small, highly collaborative group of three. This role will focus on gathering and... More documenting business requirements, managing vendor interactions, completing intake documentation, and partnering cross functionally to ensure product initiatives progress smoothly. The Business Analyst will lead the early phases of the product lifecycle, working closely with Japanese counterparts and the Enterprise Program Management Office to drive alignment and execution. Key deliverables include process flows, user stories, and swim lane diagrams that guide product development. The role will also support design planning efforts by maintaining accurate and up to date Service Definition Documents (SDDs). Depending on priorities, this position may also contribute to market and exploratory research. This team is in the process of evolving toward a more agile delivery model and currently operates in a hybrid environment between waterfall and agile. The ideal candidate is adaptable, comfortable with change, and able to support a team as processes mature. While this role will interface directly with the development team for clarification, a dedicated BSA is responsible for overseeing the execution of development tasks based on documented requirements. This position includes after hours coordination calls every other Monday from 6:00?7:00 PM and every Wednesday from 6:00?7:00 PM.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Assist the Safety Department in maintaining department related documentation of training records and provides the department with record keeping support for claims involving injuries, automobile... More accidents and property damage incidents. Works directly with the Vice President of Corporate Safety to help coordinate and schedule pro-active safety meetings with Regional and Executive Management Teams. Day to Day: ? Onsite 5 days a week at job site ? Maintain safety training records and the safety training log electronically.? Maintains Safety documentation and facilitates completion of actions items on ISNetworld and Avetta accounts.? Assist in arranging training by communicating to Department Heads as needed.? Track GF participation/ performance in safety programs such as tailgate safety meetings.? Assist in preparing site-specific safety plans as per customer requirements.? Assist in injury management by tracking follow ups and communicating as needed.? Provide assistance in worker?s compensation claims, automobile claims and property damage claims by gathering and storing all necessary documentation.? Maintaining OSHA related documentation by providing monthly safety statistic reports and maintaining the OSHA 300 log.? Prepare ad hoc reports as required (e.g. Safety Leadership Team Presentations).? Specials projects and or data reports as required (e.g. Audit participation report).? Assist in gathering/ completing documentation for pre-qualification packages for project managers to present to general contractors/owners.? Assist VP of Safety in coordinating, scheduling, communication and preparation of safety meetings and related tasks.Other duties as assigned.Pay rate: 21-30/hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less