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Insight Global is seeking multiple Senior Site Reliability Engineer's (SRE) ? Identity & Cryptography for a leading financial services client. This role focuses on ensuring the reliability, security,... More and scalability of enterprise identity platforms and multi-cloud key management systems across hybrid environments.The ideal candidate will act as a technical authority in identity and cryptography, partnering with engineering and security teams to design resilient systems, automate operations, and enforce enterprise standards. This individual will play a key role in vulnerability remediation, observability improvements, and advancing SRE best practices such as SLOs, SLIs, and error budgets.This is a highly impactful role offering the opportunity to work on critical identity and security infrastructure while influencing architecture, reliability, and compliance across a complex enterprise environment.Day-to-Day:?Act as SRE and SME for identity platforms, cryptography services, and key management systems?Design and support highly available, resilient, and secure identity/KMS solutions?Lead vulnerability remediation and audit/compliance issue resolution?Drive standardization by eliminating non-compliant technologies?Define and enforce SLOs, SLIs, and reliability metrics?Build and enhance observability frameworks across identity and cryptographic platforms?Automate operations using IaC, CI/CD, and policy-as-code?Support incident response, root cause analysis, and post-incident remediation?Collaborate with security teams on compliance and regulatory adherence?Provide technical leadership and mentorship to engineering teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Technical Writer who can translate complex engineering systems into clear, usable documentation for developers.This role focuses on documenting APIs, cloud infrastructure,... More and DevOps workflows. You will partner closely with engineering teams to create guides, code examples, and structured content that helps developers build, deploy, and troubleshoot systems effectively.The ideal candidate is comfortable working in highly technical environments and can operate independently with limited direction.What You?ll DoWrite and maintain high-quality developer documentation, including API guides, integration documentation, and system overviewsPartner with engineering teams to understand backend systems, infrastructure, and workflowsCreate clear how-to guides for installation, configuration, and troubleshooting using tools like Bash or PowerShellDevelop and validate code samples, scripts, and technical examples to support documentationTest workflows, configurations, and documentation steps to ensure accuracy and usabilityOrganize and structure content using strong information architecture principles to improve discoverabilityMaintain and publish content using tools such as Confluence and GitHubFollow established templates and documentation standards to ensure consistencyProactively manage SME relationships and gather information efficiently despite limited availabilityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position is for our large Saas client. They are seeking an SAP Business Technology Platform (BTP) Senior SRE/DevOps Operations Engineer to assist in ensuring the highest level of uptime and... More Quality of Service (QoS) for our customers. Individuals will work in a diverse environment and cross-train with other global team members.General Responsibilities- Provision, monitor and operate cloud services in a globally distributed team- Analyze and solve operational issues and respond to incidents- Exposure to working with appropriate complex systems administration, database administration and managing landscape maintenance, upgrades and hotfixes- Maintaining the integrity and security of servers and systems- Exposure to developing and operating monitoring policies and standards- Ensure proper resource allocation related to the use of computing resources across cloud environments- Conduct incident root cause analysis and implement continuous improvements- Partner with product development team to design and enhance service reliability- Exposure in developing and implementing testing strategies and documenting results- Work in a diverse environment and cross-train with other global team members- Willingness to Support On-call rotation schedule- Flexible schedule which may include weekend or after-hours workWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Global?s customers is seeking an onsite IT System Administrator to serve as the primary IT point of contact for their San Antonio, TX location, with remote support for Upland, CA. This... More individual will own day-to-day IT operations, supporting end users, managing Windows-based systems, servers, and storage, and handling basic networking tasks in a Meraki/Cisco environment. The role includes administering Entra ID/Active Directory, Intune, and Microsoft 365, supporting VMware virtualization, monitoring systems and backups, and maintaining endpoint security through patching and updates. The administrator will manage help desk requests, create and maintain documentation, and collaborate closely with site leadership and internal partners, including coordination with the customer on POS-related support. This is a hands-on, onsite role in a compliance-focused environment with an emphasis on ownership, reliability, and continuous learning.**This role is a 2 month contract, then on a month-to-month basis afterwards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... More users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an experienced Information System Security Manager (ISSM) to support U.S. Navy systems and programs. The ISSM will serve as the primary cybersecurity authority for assigned... More systems, ensuring compliance with Department of Defense (DoD) and Department of the Navy (DON) cybersecurity policies under the Risk Management Framework (RMF).The ideal candidate will have deep experience supporting Navy Authorizing Officials (AOs), working within Navy/DoD environments such as NAVWAR, NAVAIR, NAVSEA, or Fleet Cyber Command, and maintaining system authorization packages in eMASS. The ISSM will lead the preparations and interactions with the government for system security assessments and ensure the IS maintains its Authority to Operate (ATO). The ISSM will manage the implementation of security policies, conduct risk assessments, manage security controls, and Plan of Actions and Milestones (POAM). The ISSM is expected to advise senior management on cybersecurity issues, communicate security risks, and collaborate with technical teams and other stakeholders. The successful candidate is able to multitask; assume ownership and accountability of risks, issues, and tasks; and successfully manage and resolve those risks, issues, and tasks to completion. The successful candidate is also able to work well in a team-oriented environment; self-manage his/her own tasks; and provide hands-on guidance, direction, and mentoring to the technical team. Finally, the successful candidate is extremely well-organized, well written, has a keen eye for detail, and can clearly articulate information (both orally and in writing) to customers, stakeholders, peers, and leadership within and external to the Program and organization.Key Responsibilities:Serve as the ISSM for Navy information systems in accordance with DoDI 8510.01 (RMF) and DoDI 8500.01 (Cybersecurity)Oversee the full RMF lifecycle: categorization, control selection, implementation, assessment, authorization, and continuous monitoringDevelop, maintain, and manage RMF documentation including:System Security Plans (SSPs)Security Assessment Reports (SARs)Plan of Action & Milestones (POA&Ms)Continuous Monitoring StrategiesEnsure compliance with:NIST SP 800-53 Rev. 5 security controlsNIST SP 800-37 Rev. 2 (RMF Guide)DoD Cybersecurity Manual (DoDM 5200.01)SECNAV M-5239.1 (Department of the Navy Cybersecurity Manual)Interface directly with Navy stakeholders including:Authorizing Officials (AOs)Security Control Assessors (SCAs)Information System Owners (ISOs)Program Managers (PMs)Manage system accreditation activities within eMASS and ensure data accuracy and completenessConduct and support security control assessments, vulnerability management, and mitigation trackingEnsure compliance with STIGs (Security Technical Implementation Guides) and SRGs (Security Requirements Guides) from DISASupport audits, inspections, and cybersecurity readiness reviews (e.g., FISMA, DON CIO inspections)Provide cybersecurity guidance to engineering teams throughout system development lifecycle (SDLC), aligning with DevSecOps practices where applicableOversee incident response coordination in alignment with DoDI 8530.01 (Cyber Incident Response) and Navy proceduresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seeking a Network Engineer to support network initiatives for their environment. This role is heavily focused on routing and switching, supporting network infrastructure... More projects, with limited ticket-based troubleshooting handled through ServiceNow as needed.The ideal candidate has a strong Cisco background, is comfortable working across enterprise networking environments, and can operate independently in the field when required. This position does not require any telephony or IP phone experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Systems Administrator with a strong focus on Windows environments to support and maintain backend infrastructure, servers, and virtual environments. This individual will play a key... More role in ensuring system stability, performance, and reliability across the organization.Compensation:$32/hr to $39/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced Quality Engineer to support the Mexico rollout of a next-generation Point of Sale (POS) platform, powered by Cloud Powered Checkout (CPC) on the backend and Checkout... More Streamline (CoStl) on the frontend.This role is critical to ensuring a seamless, reliable, and compliant checkout experience as we modernize legacy systems, enable Self-Checkout (SCO), and onboard the Conflux item maintenance platform across the MX market. The QE will work closely with engineering, product, integration, and store operations teams to validate complex, distributed, and production-critical systems.Key ResponsibilitiesQuality Strategy & ExecutionDevelop and execute comprehensive test strategies and test plans covering functional, integration, regression, and non-functional testingPerform risk-based testing for high-impact checkout, payments, promotions, and tax flowsEnsure feature and data parity validation between legacy systems and new CPC / CoStl / Conflux platformsPOS & Checkout ValidationValidate end-to-end checkout flows, including:item scanning, pricing, promotions, taxes, and restrictionstendering, payments, refunds, and voidsSelf-Checkout (SCO) exception handling and attendant workflowsValidate Mexico-specific requirements such as:MX tax (IVA) calculations and rounding rulesregulated item restrictionsutility payments and localized functionalityIntegration & Event-Driven TestingTest integrations with:OMS (OnDemand ecommerce fulfillment)Promotions platforms (QuickSilver or Pangea)Downstream systems (BCT, SAPCAR, Global Interfaces)Validate event-driven and asynchronous workflows, including message ordering, retries, idempotency, and failure handlingConflux & Data ValidationValidate onboarding of Conflux services (Shuttle, Resolver, Disseminator, Store-Bridge)Test item maintenance and data dissemination pipelinesPerform ETL and data integrity validation supporting Flex POS and downstream consumersAutomation & ToolingDesign and maintain automated tests across UI, API, and integration layersBuild and execute automated regression suites within CI/CD pipelinesReduce test flakiness and improve test reliability and coverageHardware & Store Environment TestingValidate integration with store hardware (scanners, scales, printers, pin pads)Test real-world store scenarios such as:intermittent connectivitydevice failuresoffline/online transitionsProduction Readiness & ObservabilityValidate logging, monitoring, alerts, and dashboardsSupport go-live readiness through:performance and load testingfailure and timeout scenariosproduction validation and smoke testingParticipate in production issue triage, root cause analysis, and post-incident reviewsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring for a Senior IT Business Analyst to support the Branch Server Virtualization initiative within PNBB Technology, focused on migrating on-premise branch infrastructure to the... More cloud. This role is part of a delivery pod responsible for migrating three core databases, working closely with application development teams across .NET, API, and Angular technologies.The individual will collaborate with both onshore and offshore teams, partnering with developers, infrastructure, and platform stakeholders to ensure cloud migrations are executed securely, efficiently, and with minimal disruption to business operations. This role plays a key part in modernizing branch technology by enabling scalable, cloud-based solutions aligned with the enterprise technology strategy.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less