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Apr 18, 2023

Houston, TX

|

Programmer / Developer

|

Perm

|

$120k - $140k (estimate)

{"JobID":280503,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-95.3686363636364,"Longitude":29.7810909090909,"Distance":null},"State":"Texas","Zip":"77077","ReferenceID":"HOU-78216f3f-4ca4-4fdd-ac33-496677d7dd3c","PostedDate":"\/Date(1681830961000)\/","Description":"A client of Insight Global\u0027s is looking for an Senior Tech Delivery Lead. The ideal candidate will be fluent across the full technology stack able to communicate with offshore engineering teams. This person would own delivery and support responsibility for two or more product or platform teams; drives technical priorities; supports delivery efforts through technical advisory, coaching of other technical team members, and may also support hands-on execution. The need for the role is for this person to ensure technical consistency of the finished product with identified needs working hand and hand with the Product owner. The product they will be rolling out is a pre-existing on-perm and cloud ecommerce application. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Sr. Tech Delivery Lead","City":"Houston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"* Bachelor\u0027s degree in CS or 5-8 years of software development experience * including 1 year in a development focused leadership role * 5+ years of experience in developing and supporting high performance and highly scalable applications in an agile environment * Strong understanding of Scrum, Lean, XP, Kanban and other agile development techniquesFluency in DevOps, including continuous integration, continuous deployment / delivery, configuration and containerization, infrastructure as a code, and monitoring","Skills":"* 5+ years of Java design and development experience * 5+ years of experience using frameworks like Spring (Core, Cloud, Spring Boot, Spring MVC, etc.) * 5+ years of experience using Postgres, SQL (Oracle, MySQL etc.) and NoSQL (MongoDB, Couchbase) * Hands-on experience in using data streaming platform like Kinesis or Kafkaexperience in building \u0026 deploying application on a cloud platform like AWS, GCP, Azure, etc","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":140000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global's is looking for an Senior Tech Delivery Lead. The ideal candidate will be fluent across the full technology stack able to communicate with offshore engineering teams. This... person would own delivery and support responsibility for two or more product or platform teams; drives technical priorities; supports delivery efforts through technical advisory, coaching of other technical team members, and may also support hands-on execution. The need for the role is for this person to ensure technical consistency of the finished product with identified needs working hand and hand with the Product owner. The product they will be rolling out is a pre-existing on-perm and cloud ecommerce application. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 08, 2026

Eden Prairie, MN

|

Software Engineering

|

Contract-to-perm

|

$64 - $80 (hourly estimate)

{"JobID":516687,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-93.45,"Longitude":44.84,"Distance":null},"State":"Minnesota","Zip":"55344","ReferenceID":"MSP-632ec04c-84d1-4ca6-860b-5a1ef1364d81","PostedDate":"\/Date(1775677685000)\/","Description":"We are seeking a Senior iOS Developer to join a globally distributed mobile engineering team supporting a medical device mobile application. This role is heavily hands-on while also providing technical leadership and mentorship to junior engineers across multiple locations.You?ll work on a native iOS application used to control Bluetooth-enabled hearing aids and provide health-related features such as fall detection, activity tracking, and device configuration.Key ResponsibilitiesDesign and develop native iOS applications using SwiftBreak down complex product requirements into clear, executable technical solutionsGuide and mentor junior and mid-level engineers (approximately 30?40% of the role)Collaborate daily with offshore development teams (India, China, Israel)Participate in design discussions, code reviews, and architectural decisionsWork closely with product, verification, and hardware teamsBuild stable, regulated software within a medical device environment (quality, documentation, review-heavy process)We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Software Engineer- IOS Mobile Application Developer","City":"Eden Prairie","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required QualificationsSenior-level experience developing native iOS applications (Swift)Experience working with distributed/offshore teams across time zonesProven ability to lead technically (not people management, but mentoring and guidance)Strong problem-solving skills and ability to decompose complex featuresComfortable working in a highly regulated environment where releases are deliberate and quality-focusedWillingness to work onsite in Eden Prairie multiple days per week and collaborate closely with local teams","Skills":"Strong Nice-to-Haves (At Least One Expected)RxSwift experience (highly preferred)Experience working with connected devices / Bluetooth Low Energy (BLE) (interface-level exposure is sufficient)csharp experience (used in a shared library)Experience reviewing or collaborating across iOS and Android (Kotlin) codebasesBackground in medical devices or other regulated industriesFirebase or general cloud exposure (AWS used in some regions)","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":80.0000,"SalaryLow":64.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a Senior iOS Developer to join a globally distributed mobile engineering team supporting a medical device mobile application. This role is heavily hands-on while also providing... technical leadership and mentorship to junior engineers across multiple locations.You?ll work on a native iOS application used to control Bluetooth-enabled hearing aids and provide health-related features such as fall detection, activity tracking, and device configuration.Key ResponsibilitiesDesign and develop native iOS applications using SwiftBreak down complex product requirements into clear, executable technical solutionsGuide and mentor junior and mid-level engineers (approximately 30?40% of the role)Collaborate daily with offshore development teams (India, China, Israel)Participate in design discussions, code reviews, and architectural decisionsWork closely with product, verification, and hardware teamsBuild stable, regulated software within a medical device environment (quality, documentation, review-heavy process)We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 23, 2026

Palo Alto, CA

|

Architect (Engineering)

|

Perm

|

$200k - $240k (estimate)

{"JobID":522800,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-122.15,"Longitude":37.44,"Distance":null},"State":"California","Zip":"94301","ReferenceID":"LAX-4d97ed30-cd14-42c6-9f9f-8d25dfbb577a","PostedDate":"\/Date(1776986624000)\/","Description":"The Senior Enterprise Systems Integrator will play a key role in designing and executing integrations between Evolver?s platform and complex enterprise environments. This is a highly hands-on role for someone who enjoys building real systems, not just diagrams?owning integrations end-to-end from architecture through deployment. You?ll work directly with customers, engineers, and product teams to operationalize integrations that are scalable, reliable, and repeatable across organizations. Your work will directly enable customers to adopt and scale Evolver within their existing infrastructure.-Design, build, and maintain integrations between Evolver?s platform and enterprise systems like SAP, Oracle Fusion, ServiceNow, and similar tools-Develop and maintain APIs, connectors, and data pipelines to enable secure and reliable system interoperability-Work directly with customer system architectures to implement scalable integration solutions in real enterprise environments-Build reusable integration frameworks and standardized connectors to accelerate future customer deployments-Troubleshoot and resolve integration issues across environments while ensuring performance, reliability, and data integrityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Enterprise Systems Integrator","City":"Palo Alto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-8+ years of experience in systems engineering, platform engineering, or enterprise integrations-6+ years of hands-on experience integrating with at least one major enterprise system (SAP, Oracle Fusion, ServiceNow, or similar)-Strong understanding of APIs, middleware, and common enterprise integration patterns-Experience working with system-of-record (SOR) architectures and complex enterprise data flows-Proficiency in at least one programming language such as Python","Skills":"-Experience building and scaling SaaS product integrations for enterprise customers-Familiarity with cloud platforms such as AWS, Azure, or GCP-Experience with iPaaS or integration tools (e.g., MuleSoft, Boomi, similar platforms)-Background supporting finance, audit, or other operational enterprise systems-Previous experience in a startup or fast-moving, customer-facing environment","Industry":"Architect (Engineering)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":240000.0000,"SalaryLow":200000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Senior Enterprise Systems Integrator will play a key role in designing and executing integrations between Evolver?s platform and complex enterprise environments. This is a highly hands-on role... for someone who enjoys building real systems, not just diagrams?owning integrations end-to-end from architecture through deployment. You?ll work directly with customers, engineers, and product teams to operationalize integrations that are scalable, reliable, and repeatable across organizations. Your work will directly enable customers to adopt and scale Evolver within their existing infrastructure.-Design, build, and maintain integrations between Evolver?s platform and enterprise systems like SAP, Oracle Fusion, ServiceNow, and similar tools-Develop and maintain APIs, connectors, and data pipelines to enable secure and reliable system interoperability-Work directly with customer system architectures to implement scalable integration solutions in real enterprise environments-Build reusable integration frameworks and standardized connectors to accelerate future customer deployments-Troubleshoot and resolve integration issues across environments while ensuring performance, reliability, and data integrityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 15, 2026

Saint-Paul, MN

|

Programmer / Developer

|

Contract-to-perm

|

$22 - $28 (hourly estimate)

{"JobID":541814,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-93.1,"Longitude":44.94,"Distance":null},"State":"Minnesota","Zip":"55102","ReferenceID":"MSP-9424afc6-768c-4d2c-b4b6-d425e6aaa608","PostedDate":"\/Date(1781559778000)\/","Description":"We are seeking a Senior Site Reliability Engineer (SRE) to play a leadership role in driving reliability, scalability, and observability across a modern, cloud-based application platform. This role will be instrumental in transitioning teams from reactive support to proactive engineering practices, establishing SRE standards, and mentoring junior team members.The ideal candidate will bring deep expertise in cloud environments, application monitoring, and automation, combined with strong collaboration skills and the ability to influence engineering teams toward operational excellence.Key ResponsibilitiesDesign, implement, and continuously improve monitoring, alerting, and observability frameworks across production environmentsLead troubleshooting of complex production issues and drive thorough root cause analysis to prevent recurrenceOwn and enhance cloud-based application and platform reliability at scalePartner with and influence engineering teams to improve system performance, scalability, and resiliency through architectural guidance and best practicesArchitect and implement automation of operational tasks and workflows to significantly reduce manual interventionDrive improvements in incident response processes, playbooks, and on-call procedures to minimize downtimeLead monitoring and administration of containerized environments (Kubernetes/AKS)Establish and champion SRE best practices and standards across teams, mentoring mid-level and junior engineers in SRE principlesHelp guide teams through the cultural and technical transition from reactive support to proactive SRE practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"INTL. Sr. SRE","City":"Saint-Paul","ExpirationDate":null,"PriorityOrder":0,"Requirements":"~6?8+ years of experience in a Site Reliability Engineer or similar role (10+ years total IT experience)Deep expertise working in Azure cloud environments at scaleExtensive hands-on experience with monitoring and observability tools (e.g., Elastic, Prometheus, Grafana, or similar), including designing and architecting monitoring strategiesProven experience supporting production applications in complex, high-availability environments (application-focused SRE vs. infrastructure-only)Strong knowledge of Kubernetes (AKS) for monitoring, alerting, administration, and troubleshootingAbility to troubleshoot and debug applications at a deep level, including reading, understanding, and reviewing codeSolid experience with .NET/csharp application environmentsExperience with databases (SQL and/or NoSQL such as Cosmos DB, PostgreSQL, etc.)Demonstrated ability to mentor engineers and drive SRE adoption across teams","Skills":"Experience in multi-cloud or hybrid-cloud environments (Azure + AWS/GCP)Exposure to EKS or non-Azure Kubernetes environmentsExperience supporting single-page applications (e.g., Angular)Strong background in automation and scripting (e.g., Python, Bash, PowerShell, Terraform)Prior experience leading teams through the transition to SRE best practicesExperience working in global or distributed teamsTrack record of reducing MTTR, improving SLOs/SLIs, and driving operational maturity","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.0000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a Senior Site Reliability Engineer (SRE) to play a leadership role in driving reliability, scalability, and observability across a modern, cloud-based application platform. This role... will be instrumental in transitioning teams from reactive support to proactive engineering practices, establishing SRE standards, and mentoring junior team members.The ideal candidate will bring deep expertise in cloud environments, application monitoring, and automation, combined with strong collaboration skills and the ability to influence engineering teams toward operational excellence.Key ResponsibilitiesDesign, implement, and continuously improve monitoring, alerting, and observability frameworks across production environmentsLead troubleshooting of complex production issues and drive thorough root cause analysis to prevent recurrenceOwn and enhance cloud-based application and platform reliability at scalePartner with and influence engineering teams to improve system performance, scalability, and resiliency through architectural guidance and best practicesArchitect and implement automation of operational tasks and workflows to significantly reduce manual interventionDrive improvements in incident response processes, playbooks, and on-call procedures to minimize downtimeLead monitoring and administration of containerized environments (Kubernetes/AKS)Establish and champion SRE best practices and standards across teams, mentoring mid-level and junior engineers in SRE principlesHelp guide teams through the cultural and technical transition from reactive support to proactive SRE practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 23, 2026

Clearwater, FL

|

Software Engineering

|

Perm

|

$150k - $160k (estimate)

{"JobID":544398,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-82.76,"Longitude":27.97,"Distance":null},"State":"Florida","Zip":"33764","ReferenceID":"HTP-8787f3de-ad41-4d99-98ff-57f0f78101ec","PostedDate":"\/Date(1782222529000)\/","Description":"We are seeking an experienced Senior Manager, Data Engineering to lead the delivery, operations, and continuous improvement of enterprise data platforms and engineering capabilities. This leader will be responsible for building scalable, secure, and reliable data solutions that support analytics, governance, business operations, and strategic initiatives across the organization.The ideal candidate will bring a blend of technical expertise, leadership experience, and operational excellence, with a proven ability to lead teams, modernize data environments, and deliver enterprise-scale data solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"SR. Data Engineer","City":"Clearwater","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor\u0027s degree in Computer Science, Information Systems, Engineering, or a related field.?8+ years of experience in data engineering, data integration, enterprise data platforms, or data architecture.?5+ years of leadership experience managing data engineering teams in a complex enterprise environment.?Strong expertise with SQL, ETL/ELT processes, orchestration tools, and cloud-based data platforms.?Experience delivering and supporting enterprise-scale data pipelines and integrations.?Proven success managing cross-functional teams, stakeholders, and multiple concurrent initiatives.","Skills":"?Experience with Azure, AWS, Snowflake, Databricks, Microsoft Fabric, or other modern cloud/Lakehouse platforms.?Experience leading cloud modernization or digital transformation initiatives.?Background in highly regulated industries such as healthcare or financial services.?Familiarity with Agile, DevOps, and DataOps methodologies.?Experience partnering closely with analytics, governance, and security teams.","Industry":"Software Engineering","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":160000.0000,"SalaryLow":150000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an experienced Senior Manager, Data Engineering to lead the delivery, operations, and continuous improvement of enterprise data platforms and engineering capabilities. This leader will... be responsible for building scalable, secure, and reliable data solutions that support analytics, governance, business operations, and strategic initiatives across the organization.The ideal candidate will bring a blend of technical expertise, leadership experience, and operational excellence, with a proven ability to lead teams, modernize data environments, and deliver enterprise-scale data solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 21, 2026

Los Angeles, CA

|

Help Desk

|

Contract

|

$30 - $37 (hourly estimate)

{"JobID":485484,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-118.25,"Longitude":34.05,"Distance":null},"State":"California","Zip":"90071","ReferenceID":"BOS-e9bb602b-4dbd-4c34-a6d3-93d6dcf58558","PostedDate":"\/Date(1769029211000)\/","Description":"An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Los Angeles CA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the \"faces\" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won\u0027t be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.The shift is 8-5pmWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Service Desk Analyst (onsite LA)","City":"Los Angeles","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3+ years experience as a Service Desk Analyst or Technical Support - experience with white glove support c-level/executives- previous technical research experience for complex tickets- hands-on documentation experience writing KBs, etc- Proven expertise with positive customer service skills and communication skills- onsite technical support experience as well as remote support- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk- Demonstrated support of enterprise environments, including: (preferred to have experience, but if not we can teach!)Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsSupport of Microsoft Windows 10 Operating SystemSupport of MS O365 provisioned accountsSupport of mobile devices such as iphone, android, iPads, Surface Devices, etc.Password Reset, Account Unlock, etc.Support of MacBook devices and MacOSSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc.","Skills":"- Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 (preferred)- ServiceNow experience- Legal applications (iManage, InTapp, Box, etc)- Experience supporting MacOS 10-11; MacBook Air and MacBook Pro- Technical certifications","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":37.0000,"SalaryLow":29.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... users. This analyst will sit onsite in the Los Angeles CA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.The shift is 8-5pmWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 28, 2026

Cincinnati, OH

|

Computer Engineering

|

Perm

|

$70k - $88k (estimate)

{"JobID":535262,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-84.51,"Longitude":39.09,"Distance":null},"State":"Ohio","Zip":"45202","ReferenceID":"CIN-2e1f12fd-4e9f-4659-9d8f-89530ac58a83","PostedDate":"\/Date(1779999152000)\/","Description":"We are seeking a Software Developer (2+ years experience) to support the development and enhancement of Contact Center solutions, with a focus on outbound dialer platforms.In this role, you will work alongside senior engineers to build and maintain the application and integration layer that connects dialer systems with enterprise platforms. This is a great opportunity to gain hands-on experience in building scalable systems that support customer engagement.Key Responsibilities? Support development and enhancement of contact center applications and dialer-related services? Assist in building and maintaining .NET APIs and backend services? Help integrate dialer platforms with enterprise systems (customer data, policy systems, etc.)? Contribute to features related to: ? Lead ingestion and segmentation? Workflow processes? Campaign support and result tracking? Assist with troubleshooting production issues and resolving bugs? Support system performance and reliability improvements? Collaborate with senior developers, business, and operations teams on new features? Follow established coding standards and best practicesContinue learning and growing technical skills within the teamWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Jr Software Developer 2 (.Net)","City":"Cincinnati","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 2+ years of .NET / csharp development experience? Experience building or supporting APIs and backend services? Experience working with system integrations or connecting applications to other platforms? Exposure to CI/CD pipelines (Azure DevOps, GitHub, Jenkins, etc.)? Experience supporting applications in production environments (basic troubleshooting, debugging)? Foundational understanding of system design and scalability concepts? Strong problem-solving skills and willingness to learn and take ownership of tasksStrong communication skills and ability to collaborate with technical and business teams","Skills":"? Exposure to contact center technologies or dialer platforms? Experience with NICE (CXone or similar)? Exposure to AI or automation concepts within applications? Familiarity with event-driven architecture or messaging systems? Cloud exposure (AWS or similar)Background in financial services or insurance","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":88000.0000,"SalaryLow":70400.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a Software Developer (2+ years experience) to support the development and enhancement of Contact Center solutions, with a focus on outbound dialer platforms.In this role, you will work... alongside senior engineers to build and maintain the application and integration layer that connects dialer systems with enterprise platforms. This is a great opportunity to gain hands-on experience in building scalable systems that support customer engagement.Key Responsibilities? Support development and enhancement of contact center applications and dialer-related services? Assist in building and maintaining .NET APIs and backend services? Help integrate dialer platforms with enterprise systems (customer data, policy systems, etc.)? Contribute to features related to: ? Lead ingestion and segmentation? Workflow processes? Campaign support and result tracking? Assist with troubleshooting production issues and resolving bugs? Support system performance and reliability improvements? Collaborate with senior developers, business, and operations teams on new features? Follow established coding standards and best practicesContinue learning and growing technical skills within the teamWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 27, 2026

Austin, TX

|

Project Manager

|

Contract-to-perm

|

$20 - $25 (hourly estimate)

{"JobID":523614,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-97.74,"Longitude":30.26,"Distance":null},"State":"Texas","Zip":"78701","ReferenceID":"AUS-a398212d-6370-4194-bdaa-331968b80a98","PostedDate":"\/Date(1777314531000)\/","Description":"As a Tech Lead for the Java / Spring Boot and Oracle PL/SQL workstreams, you will serve as a senior technical authority on Insight Global\u0027s clients Entitlements Management System (EMS) team. This is a hands-on leadership role responsible for guiding both back-end application development and complex data migration efforts supporting Emerson?s new centralized EMS platform. You will lead and mentor a pod of developers across Java/Spring Boot and Oracle PL/SQL disciplines, conduct first-pass code reviews, and drive technical quality across integrations, APIs, and data pipelines. This role requires strong full-stack backend judgment, deep database expertise, and the ability to operate independently during non-overlap hours with the US team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tech Lead ? Java / Spring Boot \u0026 Oracle PL/SQL","City":"Austin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Bachelor?s degree in Computer Science or related field (flexible based on experience)? 6+ years of experience across back-end Java development and Oracle database/PL/SQL? Proven hands-on technical leadership experience (active contributor ? not purely managerial)? Strong proficiency in Java, Spring Boot, microservices, and multithreading? Advanced Oracle SQL and PL/SQL expertise (stored procedures, packages, performance tuning)? Experience with complex data migrations and enterprise system integrations? Strong understanding of RESTful API design and service-oriented architectures? Experience with CI/CD pipelines and Azure DevOps? Agile/Scrum methodology experience? Advanced English communication skills (written and verbal)? Strong communicator with the ability to lead cross-functional and cross-cultural teams","Skills":"? Salesforce integration experience (optional ? not required)? Snowflake and OCI (Oracle Cloud Infrastructure) experience? AWS cloud infrastructure experience? Docker/Kubernetes and Azure deployment experience (Argo is a plus)? Experience working in international or distributed team environments? Experience mentoring junior and mid-level engineers in a structured pod model","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As a Tech Lead for the Java / Spring Boot and Oracle PL/SQL workstreams, you will serve as a senior technical authority on Insight Global's clients Entitlements Management System (EMS) team. This is... a hands-on leadership role responsible for guiding both back-end application development and complex data migration efforts supporting Emerson?s new centralized EMS platform. You will lead and mentor a pod of developers across Java/Spring Boot and Oracle PL/SQL disciplines, conduct first-pass code reviews, and drive technical quality across integrations, APIs, and data pipelines. This role requires strong full-stack backend judgment, deep database expertise, and the ability to operate independently during non-overlap hours with the US team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 07, 2026

Seattle, WA

|

Help Desk

|

Contract

|

$24 - $30 (hourly estimate)

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The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the \"faces\" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won\u0027t be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Service Desk Analyst (onsite Seattle)","City":"Seattle","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3+ years experience as a Service Desk Analyst or Technical Support - experience with white glove support c-level/executives- previous technical research experience for complex tickets- hands-on documentation experience writing KBs, etc- Proven expertise with positive customer service skills and communication skills- onsite technical support experience as well as remote support- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk- Demonstrated support of enterprise environments, including: (preferred to have experience, but if not we can teach!)Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsSupport of Microsoft Windows 10 Operating SystemSupport of MS O365 provisioned accountsSupport of mobile devices such as iphone, android, iPads, Surface Devices, etc.Password Reset, Account Unlock, etc.Support of MacBook devices and MacOSSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc.","Skills":"- Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 (preferred)- ServiceNow experience- Legal applications (iManage, InTapp, Box, etc)- Experience supporting MacOS 10-11; MacBook Air and MacBook Pro- Technical certifications","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Seattle office - The shift is... 9am-6pm PST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 10, 2026

Pittsburgh, PA

|

Data Warehousing

|

Perm

|

$200k - $210k (estimate)

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This role is responsible for ensuring strong governance, compliance, and regulatory controls across data and AI assets, while promoting high standards of data quality, integrity, and trust.The ideal candidate is a strategic and collaborative leader who can partner across business, technology, risk, and analytics teams, influence senior stakeholders, and embed governance into day to day data and AI delivery.________________________________________Key Responsibilities?Lead Enterprise Data Governance Framework:Own and drive the enterprise data governance framework, ensuring day to day adherence to policies, standards, and control procedures across data and AI initiatives.?Data Quality \u0026 Controls Oversight:Establish and enforce best practices across core data quality dimensions including accuracy, completeness, consistency, security, availability/timeliness, and validity.?Policy, Standards \u0026 Metrics:Define and maintain governance policies, procedures, control frameworks, and standard metrics aligned to regulatory and compliance requirements.?Operating Model \u0026 Governance Execution:Lead the governance operating model (policies, standards, RACI), steward network, and governance committees, aligned to industry frameworks such as DCAM and DAMA.?Embed Governance into Delivery:Integrate governance checkpoints into the data product lifecycle and portfolio management processes to ensure governance by design.?Enterprise Platform Influence:Influence the design and evolution of scalable, secure enterprise data and AI platforms to ensure data products meet governance, quality, and compliance standards.?Ownership, Metadata \u0026 Lineage:Align and enforce data and data product ownership decision rights, and drive enterprise practices for metadata management, cataloging, lineage tracking, and stewardship.?Leadership \u0026 Capability Building:Coach, mentor, and train internal teams and external partners on data governance and control frameworks, fostering accountability and adoption.?Continuous Improvement \u0026 Innovation:Identify opportunities to enhance governance processes, manage improvement initiatives, and promote a continuous improvement mindset across the organization.?Industry Awareness:Stay current on industry trends, best practices, and emerging standards in data governance, data management, and AI governance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Director, Enterprise Data Governance and Controls","City":"Pittsburgh","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?10+ years of experience in data governance, data management, data quality, data analytics, and/or AI governance in enterprise environments ?Strong understanding of regulatory and compliance requirements (e.g., SOX, GDPR, or similar) oSOX mandatory?Expertise in a data lake environment ? Databricks, AWS, or GCP?Proven experience leading enterprise scale, cross functional initiatives and influencing senior stakeholders ?Familiarity with data governance frameworks (e.g., DCAM, DAMA DMBOK) ?Experience with data ownership, stewardship, metadata management, and lineage practices ?Bachelor?s degree in a relevant field (e.g., Information Systems, Computer Science, Data, Business, or related discipline)","Skills":"?Leading internal IT Audit ?Working with or as an external audit?Collaborative, influential leadership style with strong communication skills ?Passion for data quality, integrity, and trusted analytics ?Ability to balance strategic vision with operational execution ?Experience governing data and AI in regulated or complex enterprise environments","Industry":"Data Warehousing","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":210000.0000,"SalaryLow":200000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Director of Enterprise Data Governance & Controls will lead the design, execution, and continuous improvement of the enterprise data governance framework. This role is responsible for ensuring... strong governance, compliance, and regulatory controls across data and AI assets, while promoting high standards of data quality, integrity, and trust.The ideal candidate is a strategic and collaborative leader who can partner across business, technology, risk, and analytics teams, influence senior stakeholders, and embed governance into day to day data and AI delivery.________________________________________Key Responsibilities?Lead Enterprise Data Governance Framework:Own and drive the enterprise data governance framework, ensuring day to day adherence to policies, standards, and control procedures across data and AI initiatives.?Data Quality & Controls Oversight:Establish and enforce best practices across core data quality dimensions including accuracy, completeness, consistency, security, availability/timeliness, and validity.?Policy, Standards & Metrics:Define and maintain governance policies, procedures, control frameworks, and standard metrics aligned to regulatory and compliance requirements.?Operating Model & Governance Execution:Lead the governance operating model (policies, standards, RACI), steward network, and governance committees, aligned to industry frameworks such as DCAM and DAMA.?Embed Governance into Delivery:Integrate governance checkpoints into the data product lifecycle and portfolio management processes to ensure governance by design.?Enterprise Platform Influence:Influence the design and evolution of scalable, secure enterprise data and AI platforms to ensure data products meet governance, quality, and compliance standards.?Ownership, Metadata & Lineage:Align and enforce data and data product ownership decision rights, and drive enterprise practices for metadata management, cataloging, lineage tracking, and stewardship.?Leadership & Capability Building:Coach, mentor, and train internal teams and external partners on data governance and control frameworks, fostering accountability and adoption.?Continuous Improvement & Innovation:Identify opportunities to enhance governance processes, manage improvement initiatives, and promote a continuous improvement mindset across the organization.?Industry Awareness:Stay current on industry trends, best practices, and emerging standards in data governance, data management, and AI governance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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