Job Search Results for qa
May 20, 2026
Irvine, CA
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QA
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Contract
|
$53 - $66 (hourly estimate)
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The Workday Test Lead will support the testing strategy, planning, and execution for a Workday HCM implementation, with a focus on Core HCM, Compensation, and Global (International Countries)... workstreams. This role is responsible for coordinating cross-functional testing activities across SIT, End-to-End (E2E), User Readiness (UAT), and payroll parallel testing, ensuring successful deployment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 14, 2026
Hartford, CT
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QA
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Contract-to-perm
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$32 - $40 (hourly estimate)
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Insight Global is seeking a Junior Performance Test Engineer who is eager to learn, grow, and build a long-term career in performance and quality engineering. This is a hands-on role for someone who... wants exposure to multiple technology stacks while developing a strong foundation in performance testing, non-functional requirements, and modern testing tools.You will work closely with application teams, architects, developers, and product partners to ensure applications meet performance, scalability, and reliability expectations. This role is ideal for a motivated ?go-getter? who is curious, collaborative, and passionate about understanding how systems perform at scale.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 22, 2026
Huntsville, AL
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QA
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Contract
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$57 - $71 (hourly estimate)
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The SAP Tester will support testing activities across the S/4HANA Explore Phase, with a focus on automated script development and early-stage test execution. Responsibilities include:?Build automated... S/4HANA test scripts aligned with NASA?s As-Is business processes and functional scenarios identified in Explore Phase.?Collaborate with functional SMEs and business analysts to ensure accurate coverage across all SAP functional areas.?Reuse and refine scripts for later phases including Unit Testing, Integration Testing, Regression Testing, and UAT.?Support documentation of the process for automating S/4 test scripts, including testing standards, naming conventions, and script management processes.?Contribute to the development of the system and integrated test plans, including test scenarios, test steps, and expected results.?Execute unit testing related to configuration, ABAP code remediation, and technical adjustments.?Identify, log, and track defects using NASA?s designated tools (e.g., Jira), and assist in verifying fixes.?Ensure test evidence is captured accurately in accordance with NCAPS test governance processes.?Work closely with developers, integration teams, functional consultants, and data migration teams to validate functional behavior and identify issues early.?Participate in walkthroughs, design workshops, and Fit-Gap reviews as needed to ensure test coverage aligns with identified gaps and business priorities.?Support test data needs for unit and script testing, including identifying master and transactional data required to validate S/4 processes.?Coordinate with SAP environment teams to confirm availability and readiness of sandbox and development environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 05, 2026
San Francisco, CA
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QA
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Contract
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$46 - $57 (hourly estimate)
{"JobID":526637,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.39,"Longitude":37.78,"Distance":null},"State":"California","Zip":"94105","ReferenceID":"SMF-f22af552-1eb1-4274-a202-105689342ce8","PostedDate":"\/Date(1777992300000)\/","Description":"We are seeking a qualified Salesforce Quality Assurance Consultant to join a Federal Project Team. This role will involve testing complex data mappings, testing integrations between Salesforce core applications/multiple external interfaces, and creating automated test scripts.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Salesforce Quality Assurance Consultant","City":"San Francisco","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 2-3+ years of testing API\u0027s, preferebly MuleSoft Integrations- Public Sector experience- Previous government clearance/SF86 ideal","Skills":"","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a qualified Salesforce Quality Assurance Consultant to join a Federal Project Team. This role will involve testing complex data mappings, testing integrations between Salesforce core... applications/multiple external interfaces, and creating automated test scripts.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 19, 2026
Plano, TX
|
QA
|
Contract-to-perm
|
$46 - $57 (hourly estimate)
{"JobID":532165,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-96.74,"Longitude":33.04,"Distance":null},"State":"Texas","Zip":"75024","ReferenceID":"DAL-7c0a69ec-8baa-46fa-9a91-89c2dcdda0fa","PostedDate":"\/Date(1779230398000)\/","Description":"An employer is seeking a Senior SDET with a strong foundation in Python based test automation to help ensure the quality and reliability of enterprise and consumer facing platforms. This role focuses on designing and implementing automated testing solutions across UI and API layers, working closely with engineering and DevOps teams to embed quality into our CI/CD pipelines.The ideal candidate is hands on, automation first, and comfortable working in Linux environments while supporting fast moving Agile teams.Key Responsibilities:? Design, develop, and maintain scalable automated test frameworks using Python as the primary language? Implement and maintain API test automation for RESTful services supporting high volume production systems? Contribute to UI automation using Playwright and TypeScript where applicable? Develop and maintain shell scripts to support test execution, environment setup, and automation workflows? Execute tests and troubleshoot issues in Linux based environments? Integrate automated tests into GitLab CI/CD pipelines, ensuring reliable execution and fast feedback? Partner with Software Engineers, Product Managers, and DevOps to define test strategies and acceptance criteria? Analyze automation results, identify root causes of failures, and improve test coverage and stability? Promote automation best practices and contribute to continuous quality improvements across teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"REMOTE- Senior SDET (Python/ TypeScript)","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of experience in test automation or SDET rolesStrong proficiency in Python for test automation and framework developmentExperience with API test automation (REST, JSON, authentication mechanisms)Hands on experience with Playwright and TypeScript for web automationProficiency working in Linux environments and writing shell scripts (bash)Experience using Git and integrating tests into GitLab CI/CD pipelinesSolid understanding of software testing principles, automation strategies, and Agile methodologiesExperience leveraging AI tooling for programming/ testing","Skills":"Experience testing high traffic, consumer facing applicationsFamiliarity with containerized test execution (Docker)Exposure to cloud based platforms and distributed systemsQSR or similar industry experience","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An employer is seeking a Senior SDET with a strong foundation in Python based test automation to help ensure the quality and reliability of enterprise and consumer facing platforms. This role focuses... on designing and implementing automated testing solutions across UI and API layers, working closely with engineering and DevOps teams to embed quality into our CI/CD pipelines.The ideal candidate is hands on, automation first, and comfortable working in Linux environments while supporting fast moving Agile teams.Key Responsibilities:? Design, develop, and maintain scalable automated test frameworks using Python as the primary language? Implement and maintain API test automation for RESTful services supporting high volume production systems? Contribute to UI automation using Playwright and TypeScript where applicable? Develop and maintain shell scripts to support test execution, environment setup, and automation workflows? Execute tests and troubleshoot issues in Linux based environments? Integrate automated tests into GitLab CI/CD pipelines, ensuring reliable execution and fast feedback? Partner with Software Engineers, Product Managers, and DevOps to define test strategies and acceptance criteria? Analyze automation results, identify root causes of failures, and improve test coverage and stability? Promote automation best practices and contribute to continuous quality improvements across teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 15, 2026
Philadelphia, PA
|
QA
|
Contract
|
$25 - $31 (hourly estimate)
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The Quality Engineer will work closely with cross functional teams to ensure product quality and project goals are met. Day to day responsibilities include creating and maintaining automated test... scripts, performing manual and performance testing, and validating accessibility compliance. You?ll participate in team standups, provide regular progress updates, and proactively address blockers. Additional responsibilities include documenting test results, reporting defects in Jira, and contributing to continuous improvement of testing processes. The focus of this role is delivering reliable, scalable, and accessible solutions aligned with organizational standards and timelines.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 03, 2026
Burlington, NC
|
QA
|
Contract
|
$34 - $42 (hourly estimate)
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This opportunity supports laboratory systems by ensuring the quality, accuracy, and compliance of inbound orders and outbound test results transmitted through HL7 and EDI interfaces. This role plays... a critical part in protecting data integrity, regulatory compliance, and operational excellence across live and new integrations.The ideal candidate is highly detail-oriented, process-driven, and comfortable working in a fast-paced, regulated healthcare environment with multiple priorities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 10, 2025
Cincinnati, OH
|
QA
|
Contract
|
$48 - $60 (hourly estimate)
{"JobID":474889,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.51,"Longitude":39.09,"Distance":null},"State":"Ohio","Zip":"45202","ReferenceID":"CIN-2c5dd4fb-79c7-45ab-8b5a-c277ec8539f3","PostedDate":"\/Date(1765371323000)\/","Description":"An employer is seeking a remote SDET to partner with 5 remote engineers on a greenfield project to rewrite the bank?s credit systemDesign and implement automated test frameworks for both front-end (Angular) and back-end (.NET) componentsDevelop integration and end-to-end tests for distributed systems using RabbitMQ and Azure Service BusWrite SQL-based validation scripts to ensure data accuracy and performance in the credit systemBuild and maintain test automation pipelines in Azure DevOps to support continuous integration and deploymentCollaborate with developers, architects, and business analysts to define test strategies and acceptance criteriaParticipate in code reviews, sprint planning, and daily stand-ups to ensure quality is embedded throughout the agile processTroubleshoot, debug, and resolve test failures across environments to maintain system reliabilityContribute to quality gates in CI/CD pipelines, ensuring only thoroughly tested code is releasedAdvocate for best practices in test automation, performance testing, and security validationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"SDET","City":"Cincinnati","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of experience as an SDET in the csharp/.NET stack1+ years of proven experience with Insight Global (client strongly prefers rehires)Hands-on experience supporting Greenfield development projectsStrong expertise in:.NET 8, MVC, .NET Framework (for test automation integration)Angular (front-end testing frameworks such as Jasmine/Karma or Cypress)RabbitMQ, Azure Service Bus (testing distributed messaging systems)T-SQL (validating data integrity and performance)Azure Function Apps, Azure App Services (cloud-native testing)Azure DevOps Pipelines (CI/CD automation, build/release validation)Prior banking industry experience","Skills":"","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60.0000,"SalaryLow":48.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An employer is seeking a remote SDET to partner with 5 remote engineers on a greenfield project to rewrite the bank?s credit systemDesign and implement automated test frameworks for both front-end... (Angular) and back-end (.NET) componentsDevelop integration and end-to-end tests for distributed systems using RabbitMQ and Azure Service BusWrite SQL-based validation scripts to ensure data accuracy and performance in the credit systemBuild and maintain test automation pipelines in Azure DevOps to support continuous integration and deploymentCollaborate with developers, architects, and business analysts to define test strategies and acceptance criteriaParticipate in code reviews, sprint planning, and daily stand-ups to ensure quality is embedded throughout the agile processTroubleshoot, debug, and resolve test failures across environments to maintain system reliabilityContribute to quality gates in CI/CD pipelines, ensuring only thoroughly tested code is releasedAdvocate for best practices in test automation, performance testing, and security validationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 16, 2026
Delray Beach, FL
|
Customer Service
|
Contract-to-perm
|
$18 - $23 (hourly estimate)
{"JobID":519891,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-80.08,"Longitude":26.45,"Distance":null},"State":"Florida","Zip":"33444","ReferenceID":"DGO-fcf7d5fa-e6ec-47c6-9228-1621848fd00e","PostedDate":"\/Date(1776370265000)\/","Description":"Job Description:Insight Global is seeking Customer Support Team Leads / Customer Service Supervisors to support a modern, video-enabled contact center environment. This role is responsible for driving operational excellence through hands-on coaching, performance management, and real-time support of frontline agents. The ideal candidate is a confident, people-focused leader who thrives in fast-paced environments, is comfortable holding teams accountable to KPIs, and is passionate about delivering exceptional customer experiences across video, voice, chat, and email channels.Day-to-Day:? Lead, coach, and support a team of Customer Service Representatives? Conduct regular 1:1s, feedback sessions, stand-ups, and performance check-ins? Enforce KPIs including attendance, adherence, QA, and productivity? Partner with QA teams to deliver actionable feedback and coaching plans? Monitor real-time operations including queues, workflow, and staffing needs? Serve as an escalation point for complex customer or agent issues? Occasionally assist with queue coverage during volume spikes? Track and analyze team performance trends; report insights to leadership? Support onboarding, training, and ramp-up of new team members? Maintain team engagement, accountability, and a positive culture in a remote environment? Collaborate cross-functionally to improve processes, documentation, and customer experience? This is a 9 month contract to hire with an hourly rate of $23-25 hour based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"CSR TEAM LEAD","City":"Delray Beach","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Prior call center leadership experience (Supervisor, Team Lead, or equivalent)? Strong people-management skills in a high-volume contact center environment? Proven ability to manage attendance, schedule adherence, and performance? KPI-driven mindset (QA, occupancy, adherence, productivity metrics)? Comfortable coaching, mentoring, and delivering direct performance feedback? Ability to handle and resolve escalations beyond senior agent scope? Experience supporting blended customer service channels (voice, chat, video, email)? Strong written and verbal communication skills? Professional, calm, and empathetic leadership style under pressure? Comfortable working remotely with distributed teams? Professional on-camera presence and distraction-free workspace? High level of accountability, integrity, and reliability","Skills":"? Experience supporting video-based contact centers? Familiarity with QA processes, performance audits, and coaching frameworks? Experience with Zoom Contact Center, Gladly, or similar platforms? Background managing blended channel teams (voice, chat, video, email)? Experience building or maintaining dashboards, reports, or KPI trackers? Involvement in onboarding, training, or ramp-up programs","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.0000,"SalaryLow":18.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Job Description:Insight Global is seeking Customer Support Team Leads / Customer Service Supervisors to support a modern, video-enabled contact center environment. This role is responsible for... driving operational excellence through hands-on coaching, performance management, and real-time support of frontline agents. The ideal candidate is a confident, people-focused leader who thrives in fast-paced environments, is comfortable holding teams accountable to KPIs, and is passionate about delivering exceptional customer experiences across video, voice, chat, and email channels.Day-to-Day:? Lead, coach, and support a team of Customer Service Representatives? Conduct regular 1:1s, feedback sessions, stand-ups, and performance check-ins? Enforce KPIs including attendance, adherence, QA, and productivity? Partner with QA teams to deliver actionable feedback and coaching plans? Monitor real-time operations including queues, workflow, and staffing needs? Serve as an escalation point for complex customer or agent issues? Occasionally assist with queue coverage during volume spikes? Track and analyze team performance trends; report insights to leadership? Support onboarding, training, and ramp-up of new team members? Maintain team engagement, accountability, and a positive culture in a remote environment? Collaborate cross-functionally to improve processes, documentation, and customer experience? This is a 9 month contract to hire with an hourly rate of $23-25 hour based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 18, 2026
West Palm Beach, FL
|
Project Manager
|
Perm
|
$60k - $75k (estimate)
{"JobID":531551,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-80.12,"Longitude":26.74,"Distance":null},"State":"Florida","Zip":"33401","ReferenceID":"FTL-5d816b6b-4540-4231-b5cb-ac81a00df473","PostedDate":"\/Date(1779134586000)\/","Description":"?Lead end-to-end delivery of complex FinTech initiatives from requirements to production?Own sprint execution, delivery timelines, risk management, and release readiness?Actively monitor sprint boards, stand-ups, and ticket progress to remove blockers?Partner with engineers and tech leads on architecture, solutioning, and implementation plans?Translate stakeholder needs into detailed, well-scoped technical requirements?Ensure ticket clarity, acceptance criteria quality, and edge-case coverage?Oversee staging environments, QA cycles, and production release approvals?Identify bugs, coordinate fixes, and validate business logic prior to release?Facilitate Agile ceremonies and continuous improvement discussions?Present delivery updates, risks, and progress to senior leadership?Serve as a technical liaison between engineering teams and executive stakeholdersInsight Global is seeking a Technical Project Manager (FinTech Engineering Leadership) for a top-tier FinTech client. This individual will lead the delivery of highly technical, regulated financial systems while working closely with engineering, product, QA, compliance, and operations teams. The ideal candidate began their career as a software engineer and brings deep technical fluency, strong Agile execution, and exceptional delivery discipline. This role is hands-on, fast-paced, and critical to ensuring high-quality releases, scalable architecture, and reliable financial platforms in production.Salary: $75KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Technical Project Manager ? INTL Brazil","City":"West Palm Beach","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?8+ years of experience in software engineering, technical leadership, or technical project management?Prior hands-on experience as a Software Engineer / Software Developer?Proven progression into Technical Lead, Engineering Manager, TPM, or Solutions Architect roles?3+ years delivering complex systems in FinTech, payments, banking, SaaS, or regulated environments?Strong Agile/Scrum execution experience (sprint planning, grooming, retrospectives, stand-ups)?Deep understanding of SDLC, APIs, microservices, and distributed systems?Experience coordinating cross-functional teams (Engineering, Product, QA, Compliance, Ops)?Strong Jira (or similar) experience with ticket quality, backlog hygiene, and sprint oversight?Ability to translate business requirements into clear technical tickets with acceptance criteria?Hands-on ownership of delivery timelines, release readiness, and dependency management","Skills":"?Experience with payment processors or banking APIs (Stripe, Plaid, Marqeta, Dwolla, NACHA)?Knowledge of PCI-DSS, AML/KYC, or financial compliance systems?Cloud experience with AWS, Azure, or GCP?Kubernetes, Docker, Kafka, or event-driven architecture exposure?Infrastructure-as-Code experience (Terraform)?CI/CD tooling (GitHub Actions, Jenkins, Azure DevOps)?PMP, Scrum Master, or Agile certifications?Prior people management experience","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":75000.0000,"SalaryLow":60000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
?Lead end-to-end delivery of complex FinTech initiatives from requirements to production?Own sprint execution, delivery timelines, risk management, and release readiness?Actively monitor sprint... boards, stand-ups, and ticket progress to remove blockers?Partner with engineers and tech leads on architecture, solutioning, and implementation plans?Translate stakeholder needs into detailed, well-scoped technical requirements?Ensure ticket clarity, acceptance criteria quality, and edge-case coverage?Oversee staging environments, QA cycles, and production release approvals?Identify bugs, coordinate fixes, and validate business logic prior to release?Facilitate Agile ceremonies and continuous improvement discussions?Present delivery updates, risks, and progress to senior leadership?Serve as a technical liaison between engineering teams and executive stakeholdersInsight Global is seeking a Technical Project Manager (FinTech Engineering Leadership) for a top-tier FinTech client. This individual will lead the delivery of highly technical, regulated financial systems while working closely with engineering, product, QA, compliance, and operations teams. The ideal candidate began their career as a software engineer and brings deep technical fluency, strong Agile execution, and exceptional delivery discipline. This role is hands-on, fast-paced, and critical to ensuring high-quality releases, scalable architecture, and reliable financial platforms in production.Salary: $75KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.