Job Search Results for qa

Project Manager

As a Project Manager on thePMO team, you will serve as the primary owner of client implementations across our specialty pharmacy and hub solutions. This role is both strategic and hands-on?blending... More strong project execution with a consultative mindset.You?ll work directly with pharmaceutical manufacturers, hub service providers, and internal cross-functional teams to deliver compliant, high-quality implementations that support therapy initiation, prior authorization, patient support programs, and overall patient access.This is a high-visibility, client-facing role where your ability to manage complexity, communicate clearly, and build trust will directly impact client satisfaction and long-term partnerships.What You?ll Do? Lead end-to-end client implementations of SaaS solutions?from kickoff through go-live and stabilization? Serve as the primary point of contact for pharmaceutical and specialty pharmacy clients during implementation? Act as a trusted advisor, guiding clients through implementation strategy, timelines, risks, and best practices? Translate complex business, clinical, and operational requirements into clear implementation plans and system configurations? Partner closely with Product Management to balance product roadmap with client needs and regulatory requirements? Collaborate with Business Analysts to ensure requirements, user stories, workflows, integrations, and test plans accurately reflect client and program needs? Coordinate across Engineering, QA, Product, Data, Sales, and Client Services teams to ensure timely and compliant delivery? Proactively manage risks, issues, dependencies, and scope changes, especially in regulated healthcare environments? Oversee project schedules, milestones, effort estimates, and defect prioritization? Prepare and deliver executive-level project updates to internal leadership and client stakeholders? Support client training, readiness planning, and go-live activities? Ensure implementations align with healthcare compliance standards (HIPAA, data security, audit readiness, etc.)Contribute to PMO best practices, templates, and continuous process improvementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Salesforce Developer

Responsible for design, development, and delivery of Salesforce artifacts. We're looking for team members that are eager to learn and implement new technologies and provide outstanding CRM solutions.... More As a Senior Salesforce Developer you will be responsible for helping to deliver quality technology and software initiatives by:Providing project sizing and estimates for design solutions, evaluating design options and assessing risks/issuesAnalyzing complex business and systems requirements and providing technical solutions to meet user requirementsDesigning and developing solutions on CRM Salesforce platform integrating with backend systems and working closely with our development, QA, product teams and ArchitectsProviding best practice guidance and design recommendations on Salesforce platformEnsuring timely delivery of project deliverables Collaborating with business partners on issuesPartnering with application and data developers on designs, models and best in class implementationInteracting with experts from across Schwab in different support organizations and business groupsBeing a member of Agile team(s) that focuses on delivering what the client needsLeading design and development efforts Demonstrating technical leadership to ensure successful implementation of CRM Salesforce projectsProviding Tier 2 support for production issues, including fixes across platforms and on-call responsibilities working with production support team to ensure 24x7 availability of productionWill interpret written requirements and technical specifications for software solutions to business problemsWill develop software based on the technical specifications. Will analyze and investigate problems with software solutions that have been reported by clients and document the results of their investigation(s)Will perform maintenance of software and correct defects that have been identified during the maintenance process. Will run unit tests on software they create, implement test plans, test harnesses and document the test results. Will investigate and suggest solutions to defects and problems with software solutions that have been detected during testing. Must have the ability to work in a fast-paced environment and possess strong written and verbal communication skillsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Compensation Specialist

The Contribution Specialist plays a critical role in the end-to-end processing, reconciliation, and quality assurance of employer contributions that fund participant health and pension benefits. This... More position sits at the front end of the contribution lifecycle, serving as a key control point where earnings and contribution data are reviewed, reconciled, corrected, and approved before flowing downstream to eligibility and benefit calculations.This role focuses heavily on complex, non-standard contribution scenarios and end to end analysis of scenarios ?including overpayments, underpayments, file exceptions, and reconciliation issues that automation cannot resolve?requiring strong analytical skills, transactional execution, and an accounting-oriented mindset. The Specialist partners closely with internal teams and external vendors to identify root causes, resolve discrepancies, and improve processing accuracy and timeliness.Key Responsibilities:- Process and reconcile employer earnings and contribution files, including complex, non-standard scenarios where automation fails.- Identify, research, and resolve overpayment and underpayment discrepancies; submit adjustments to fully reconcile contributions.- Analyze large, high-volume datasets to identify patterns, trends, and root causes of recurring contribution discrepancies.- Perform detailed exception reviews to determine why files or payments failed business rules or system logic.- Execute corrective actions based on analysis, ensuring issues are resolved end-to-end?not just identified.- Serve as a first point of escalation for complex contribution issues and perform QA reviews of processed work.- Partner with internal teams and external vendors to resolve reporting errors and contribution mismatches.- Support internal and external audits, including review of reconciliations, refunds, and adjustments.- Navigate multiple systems and tools to research, process, and resolve contribution activity accurately and timely.- Identify opportunities to improve processes, controls, and automation within contribution workflows.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Tableau Developer

Collaborate with subject matter experts, database administrators, data stewards andothers to ensure the accurate collection and analysis of reporting requirements;including new data requirements,... More reporting layout and distribution needs. Create Tableau dashboards with interactive visualizations, trends and drill-downs, alongwith user level security. Gather, analyze and document business requirements, functional requirements and dataspecifications. Design and implement a solution to create the required reports, which includes ad-hocand standard reports, and also includes tabular reports in dashboards. Define best practices for Tableau report development. Create Tableau scorecards and dashboards using stack bars, bar graphs, scattered plots,geographical maps and Gantt charts. Create custom hierarchies to meet business requirements in Tableau Create action filters, parameters and calculated sets for preparing dashboards andworksheets in Tableau. Publish customized interactive reports and dashboards and report scheduling usingTableau server. Administer user, user groups and scheduled instances for reports in Tableau. Generate dashboards with quick/context/global filters, parameters and calculated fields. Utilize stored procedures and UDF functions (i.e., model library) for complex queries. Assume an active role in quality assurance (QA) and user acceptance testing (UAT) forreporting solutions by providing unit/integration testing support, attending teammeetings and preparing documentation Publish, batch and customize interactive reports and dashboards using Tableau server Conduct periodic tuning of Tableau Server dashboards to minimize the data and renderrefresh cycles to optimize the end-user experience. Develop data and reporting KPI dashboards Manage user access and reporting/dashboard access Assist in developing best Tableau deployment practices, including development,governance and maintenance Provide production support for Tableau users by assisting in troubleshooting of reportingand technical issues Automate monitoring and server job processes Develop complex worksheets and dashboards including financial dashboards Develop ad-hoc data sets for end users Set up Tableau training sessions for end users to create their own dashboards Work directly with the end users to gather information for building dashboards Set up security and permissions on dashboards and worksheets Write complex SQL queries to extract data for the dashboard Specialization in designing enterprise solutions with visualizations and data-discoverytools Understanding of Tableau and its advanced features including calculated fields,parameters, table calculations, row-level security, R integration, joins, data blending anddashboard actions Ability to analyze and obtain insights from complex/ large data sets Hands-on experience building groups, hierarchies, bins, table calculations, etc. Excellent SQL writing skills Familiarity with installation, configuration, patching and upgrading of Tableau tookacross environments Strong creativity, analytical and problem-solving skillsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

INTL IT Copyeditor

Our digital advertising client is looking to hire a Copyeditor in LATAM to service their clients. They will be responsible for the basics of copyediting including: performing thorough grammar and... More spelling checks, review all copy for clarity and logical flow, using a multi-pass approach to catch different error types. They will also be responsible for content accuracy & style compliance including; ensuring correct spelling of all brand names, companies, products, places, and personal names. Verifying all dates are correct and match their day of the week (e.g., "Friday, September 9"). Applying correct AMA (American Medical Association) style throughout. Additionally will ensure formatting consistency across:oHeadlines, subheads, bullet points, and spacing.oSlide notes (in PowerPoint decks), ensuring relevancy and correctness.?Check employee titles where mentioned; confirm via Microsoft Teams or email if unclear.?Review and resolve formatting issues such as widows, orphans, and bullet alignment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Business Systems Analyst

We are seeking a Senior Technical Business Systems Analyst (BSA) to support a large-scale Salesforce technical refactor initiative focused on eliminating technical debt, modernizing the Salesforce... More data model, and enabling future Salesforce platform capabilities (including Loyalty Cloud).This is a deeply technical BSA role, not a traditional business-requirements or feature-delivery position. The work is foundational, platform-oriented, and highly detail-driven?focused on how Salesforce works, not on delivering new end-user functionality or commercial outcomes.This role will be central to ensuring clarity, alignment, and precision across a complex migration that includes a full transition to Person Accounts and extensive re-linking of Salesforce objects and data relationships.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Business Test Lead

An employer is looking for a Sr. Test Lead for one of our top Utility clients in the Nation. This role falls within their IT Service Delivery space where they are currently working on a large... More Regulatory initiative for the organization. In order for the Test Lead to be successful in this role they must have Business Analyst experience and be comfortable gathering air-tight requirements, excellent communication across any level in an organization and the ability to build out proper test plans. This will be someone who knows how to test software in an Application Development environment. This person will define structure around the testing, help navigate the team on how to test, and execute on the testing. This is a huge opportunity for someone to come in and help mold what the test environment will looking like moving forward and add value from previous experiences to this enterprise organization!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Instructional Designer

We?re seeking an experienced Instructional Designer to build high-impact training for the servicing organization supporting a tech-forward consumer credit card at a large and prestigious global bank.... More This role focuses on developing learning solutions for inbound servicing agents, spanning a wide variety of financial topics and servicing workflows.You?ll partner closely with stakeholders to analyze performance gaps, recommend the right learning modalities, and design/develop engaging learning experiences?with an emphasis on microlearnings, scenario-based activities, and practical tools that enable agents to perform confidently and consistently.This is an excellent opportunity for someone who is comfortable executing in the ADDIE model (Analysis, Design, Development, Implement, Evaluate) and can work independently from storyboards and requirements with minimal handholding.On a typical day, you will:? Partner with servicing leaders, SMEs, and training stakeholders to identify learning needs, clarify business objectives, and diagnose performance gaps (Analysis).? Recommend learning modalities based on audience needs and constraints?e.g., microlearning, eLearning modules, facilitator guides, or facilitator-led training.? Curate and structure content into clear learning narratives, including decision trees, customer scenarios, call flows, and compliance-sensitive messaging.? Design and develop microlearnings and eLearning that are highly practical, agent-friendly, and aligned to servicing metrics and customer experience outcomes.? Create facilitator-led training assets when needed, including: ? Facilitator guides? Participant materials? PowerPoint decks and structured activities? Build and refine storyboards, translating complex servicing topics into concise, digestible learning moments.? Iterate based on feedback, using stakeholder input and learner performance indicators to improve training (Evaluation support).Working Style / What Success Looks Like? You proactively clarify needs, identify gaps, and propose effective learning approaches.? You deliver polished, ready-to-use learning assets that reduce agent uncertainty and improve servicing consistency.? You elevate training quality for both internal teams and stakeholders.? You communicate progress clearly?what?s in progress, what?s blocked, and what?s complete?while managing multiple deliverables.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Field Engineer

This role is responsible for performing on-site inspections of electric utility substations during construction, expansion, and upgrade projects. The individual will serve as the field-facing... More extension of the engineering team, verifying that installed equipment and construction activities align with approved designs, specifications, and standards. They will document field conditions in detail and provide clear, actionable reports to the headquarters engineering team to support accurate CAD updates and design revisions. Daily responsibilities include:?Perform routine and ad-hoc field inspections of substations under construction or modification?Verify construction and equipment installation against approved drawings, specifications, and standards?Identify discrepancies, constructability issues, and deviations from design?Capture detailed field documentation including notes, photos, measurements, and redlines?Produce clear, structured inspection reports for engineering and design teams?Communicate findings effectively with substation engineering, design, and project teams?Coordinate with construction personnel while maintaining an independent inspection perspectiveWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

INTL - Instructional Designer - India Remote

We?re seeking an experienced Instructional Designer to build high-impact training for the servicing organization supporting a tech-forward consumer credit card at a large and prestigious global bank.... More This role focuses on developing learning solutions for inbound servicing agents, spanning a wide variety of financial topics and servicing workflows.You?ll partner closely with stakeholders to analyze performance gaps, recommend the right learning modalities, and design/develop engaging learning experiences?with an emphasis on microlearnings, scenario-based activities, and practical tools that enable agents to perform confidently and consistently.This is an excellent opportunity for someone who is comfortable executing in the ADDIE model (Analysis, Design, Development, Implement, Evaluate) and can work independently from storyboards and requirements with minimal handholding.On a typical day, you will:? Partner with servicing leaders, SMEs, and training stakeholders to identify learning needs, clarify business objectives, and diagnose performance gaps (Analysis).? Recommend learning modalities based on audience needs and constraints?e.g., microlearning, eLearning modules, facilitator guides, or facilitator-led training.? Curate and structure content into clear learning narratives, including decision trees, customer scenarios, call flows, and compliance-sensitive messaging.? Design and develop microlearnings and eLearning that are highly practical, agent-friendly, and aligned to servicing metrics and customer experience outcomes.? Create facilitator-led training assets when needed, including: ? Facilitator guides? Participant materials? PowerPoint decks and structured activities? Build and refine storyboards, translating complex servicing topics into concise, digestible learning moments.? Iterate based on feedback, using stakeholder input and learner performance indicators to improve training (Evaluation support).Working Style / What Success Looks Like? You proactively clarify needs, identify gaps, and propose effective learning approaches.? You deliver polished, ready-to-use learning assets that reduce agent uncertainty and improve servicing consistency.? You elevate training quality for both internal teams and stakeholders.? You communicate progress clearly?what?s in progress, what?s blocked, and what?s complete?while managing multiple deliverables.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less