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The AI Solutions Architect serves as the technical leader and strategic advisor within the AI Center of Excellence (AI CoE) at Camping World Holdings. This individual will oversee all AI projects and... More initiatives across the enterprise, ensuring best practices are followed from ideation through production deployment. The role is responsible for maintaining a comprehensive map of every AI initiative, documenting integration points, and designing scalable solutions that align with business objectives. The AI Solutions Architect acts as the connective tissue between business stakeholders, engineering teams, and vendor partners, translating complex requirements into actionable architectures.Key ResponsibilitiesAI Program Oversight & Governance?Oversee all AI projects and initiatives across the organization, ensuring alignment with the AI CoE?s strategic roadmap and enterprise architecture standards.?Establish and enforce best practices, design patterns, and governance frameworks for AI solution development, deployment, and lifecycle management.?Conduct architecture reviews for all new AI initiatives to validate technical approach, scalability, security, and compliance requirements.?Define and maintain AI solution architecture standards including model serving, data pipelines, API design, and observability.?Define and design AI skill files that follow standards set.Documentation & Initiative Tracking?Create and maintain a comprehensive catalog of all AI projects, including status, ownership, technology stack, data sources, and business impact metrics.?Develop and manage initiative mapping documentation that clearly illustrates relationships, dependencies, and shared components across AI projects.?Produce Technical Requirements Documents (TRDs), architecture diagrams, and design specifications for each initiative.?Maintain a living knowledge base that captures lessons learned, reusable patterns, and reference architectures for the AI CoE.Stakeholder Engagement & Solution Design?Meet regularly with business stakeholders, product owners, and department leaders to gather requirements, understand pain points, and identify high-value AI opportunities.?Translate business requirements into detailed technical solution designs, including data flow diagrams, system architecture, and integration specifications.?Present solution proposals and architecture recommendations to senior leadership, clearly articulating trade-offs, timelines, and resource needs.?Facilitate cross-functional design sessions and workshops to align technical and business teams on AI initiative scope and approach.Integration Architecture & Connectivity?Own the master integration map across all AI projects, documenting every touchpoint between AI systems, enterprise platforms (Salesforce, Snowflake, ERP, etc.), and external services.?Design and standardize integration patterns including API contracts, event-driven architectures, data synchronization strategies, and middleware configurations.?Identify opportunities for shared services, reusable components, and platform consolidation to reduce duplication and accelerate delivery.?Collaborate with infrastructure and platform teams to ensure integration points are secure, performant, and well-monitored.Technology Strategy & Innovation?Evaluate emerging AI/ML technologies, platforms, and frameworks (e.g., Gemini, Vertex AI, LangChain, vector databases) and provide recommendations for adoption.?Partner with the Agent Development team to ensure AI agents follow consistent architectural patterns and integration standards.?Contribute to vendor evaluation and selection processes, including reviewing SOWs, conducting technical due diligence, and validating proof-of-concept results.?Stay current on AI industry trends, security considerations, and regulatory developments relevant to AI deployments in retail and automotive sectors.Pay Rate: $70-100We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for Embedded Software Engineers in the greater Tampa Bay area or Grand Rapids, MI. This person will be responsible for development, analysis, integration, and testing of... More complex hardware for an aviation system. This project will require coding in C language for a operating system that is similar to a Linux environment. Experience with aviation protocols is highly preferred. Other responsibilities include validation of high and low-level requirements, decomposition of requirements, and the digitization of analogs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Enterprise Mobility team is a world-class delivery group that builds and maintains the underpinnings of lululemon?s technology environment. We are multiple product and platform teams that share a... More passion for continuous and high-quality delivery and work closely with our internal teams and our business partners. With these business and technology partners we co-create a powerful roadmap to deliver amazing experiences to our guests with innovation, value and reliability. As an Enterprise Mobility Infrastructure Engineer you will work cohesively and collaboratively with various, diverse teams, as well as independently to:? Act as SME Windows endpoint (device) management capabilities? Provide guidance and production support for Windows endpoint (device) management in a complex, geographically distributed environment? Serve as an escalation point for all aspects of device lifecycle management (Enrollment, Configuration, Protection and Retirement), including, but not limited to: o Policy creation o Task sequence creation, maintenance and troubleshooting o Configuration profile development o OS updating o Application packaging and management o Endpoint Security? Automate and document standard operational procedures and processes? Continuously research and identify recommendations and solutions to improve and streamline the day-to-day, end-user, and business experience? Keep up to date with, and use current technology and industry best practices and standard? Use critical thinking and background to look at complex problems, offer feedback and guidance as to how to solve them, and be an active member of the team that delivers the ultimate solution? Collaborate with other teams, both technical and non-technical? Partner and work closely with: o Operational and support teams o Intermediate and Senior Engineers? Occasionally participate in the implementation of projects ? Provide accurate and timely updates to product and project management about shifts in scope, requirements, timelines and prioritization? Practice inclusion and enjoy being a role model; listening, clearly and openly communicating, educating and informing? Provide clear and effective communication, documentation and reporting on technical/complex information, concepts, solutions and decision point? Participate in Community of Practice and project-based meetings? Key tools and applications used by this role: o ServiceNow o Microsoft Configuration Manager (SCCM) o Microsoft PowerShell oJira o ConfluenceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Enterprise Mobility team is a world-class delivery group that builds and maintains the underpinnings of lululemon?s technology environment. We are multiple product and platform teams that share a... More passion for continuous and high-quality delivery and work closely with our internal teams and our business partners. With these business and technology partners we co-create a powerful roadmap to deliver amazing experiences to our guests with innovation, value and reliability. As an Enterprise Mobility Infrastructure Engineer you will work cohesively and collaboratively with various, diverse teams, as well as independently to:?Act as SME Windows endpoint (device) management capabilities?Provide guidance and production support for Windows endpoint (device) management in a complex, geographically distributed environment?Serve as an escalation point for all aspects of device lifecycle management (Enrollment, Configuration, Protection and Retirement), including, but not limited to:oPolicy creation oTask sequence creation, maintenance and troubleshootingoConfiguration profile development oOS updatingoApplication packaging and managementoEndpoint Security?Automate and document standard operational procedures and processes?Continuously research and identify recommendations and solutions to improve and streamline the day-to-day, end-user, and business experience?Keep up to date with, and use current technology and industry best practices and standard?Use critical thinking and background to look at complex problems, offer feedback and guidance as to how to solve them, and be an active member of the team that delivers the ultimate solution?Collaborate with other teams, both technical and non-technical?Partner and work closely with: oOperational and support teamsoIntermediate and Senior Engineers?Occasionally participate in the implementation of projects ?Provide accurate and timely updates to product and project management about shifts in scope, requirements, timelines and prioritization?Practice inclusion and enjoy being a role model; listening, clearly and openly communicating, educating and informing?Provide clear and effective communication, documentation and reporting on technical/complex information, concepts, solutions and decision point?Participate in Community of Practice and project-based meetings?Key tools and applications used by this role: oServiceNowoMicrosoft Configuration Manager (SCCM)oMicrosoft PowerShelloJiraoConfluenceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job SummaryInsight Global is looking for a Helpdesk Support Technician to provide internal IT support for employees and contractors across the U.S. and internationally. This role serves as the first... More point of contact for technical issues, handling Level 1?2 troubleshooting, resolving incidents and requests, and documenting solutions while delivering strong customer service.ResponsibilitiesServe as first-line IT support via phone and emailTroubleshoot hardware, software, network, and device issues (Windows, macOS, iOS, Android)Create, update, and resolve tickets; escalate issues as neededPerform system setup, configuration, and basic admin tasksCommunicate clearly with users on ticket status and resolutionMaintain and update knowledge articles, SOPs, and documentationCollaborate with service desk peers and IT teamsFollow ITIL-based support processes and meet service metricsCompensation:$28.76/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Key Responsibilities: The automotive claims adjuster handles inbound calls from dealerships and mechanics, reviewing and deciding on warranty claims. They manage up to 40-60 calls per day. Automotive... More experience is essential to ensure mechanics adhere to proper procedures.Utilize in-depth knowledge of vehicle mechanics to evaluate, investigate, and process mechanical claims with accuracy and efficiency.Communicate via telephone and email with vehicle contract holders, repair facilities, and other parties, providing exceptional customer service while successfully resolving claim-related requests. Actively listen to callers? questions and concerns, demonstrating empathy and compassion to ensure a positive and reassuring experience.Adhere to all established department processes and utilize company specific computer systems to maintain detailed and accurate electronic claim-related recordsCollaborate with leaders and other claim analysts to consistently uphold the company?s reputation for honesty, fairness, and excellence in all interactions.$25hr - $30hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The AI Data Solutions Architect is a senior technical role within the AI Center of Excellence, responsible for designing and governing the data architecture that underpins all AI and machine learning... More initiatives across Camping World Holdings. This individual will own the end-to-end data strategy for AI projects ? determining where data should reside, how it flows between systems, and how it is structured to maximize value for AI workloads. They will maintain a comprehensive data lineage and usage inventory, ensuring the organization has clear visibility into where data is sourced, transformed, stored, and consumed.Key ResponsibilitiesAI Data Architecture & Design?Define and maintain the enterprise data architecture for all AI and machine learning projects, including data lake, warehouse, and feature store strategies.?Design data models, schemas, and pipelines optimized for AI/ML consumption across Snowflake, BigQuery, Postgres, and supporting platforms.?Establish standards for data ingestion, transformation, storage, and retrieval that support real-time and batch AI workloads.?Architect integration patterns that connect structured and unstructured data sources (Snowflake, Salesforce, SharePoint, PDFs, APIs) into unified, AI-ready datasets.Data Lineage, Governance & Inventory?Build and maintain a comprehensive data catalog and lineage map that documents where every critical data asset lives, how it is used, and which AI models depend on it.?Partner with Data Engineering and Analytics teams to ensure data quality, consistency, and compliance across all AI data pipelines.?Implement metadata management practices and tooling to enable self-service discovery and impact analysis.?Define data classification, access controls, and retention policies for AI-specific datasets in alignment with security and regulatory requirements.AI Project Delivery & Collaboration?Serve as the embedded data architect across all AI Center of Excellence projects, ensuring each initiative has a sound data foundation from design through deployment.?Collaborate with AI/ML engineers, agent developers, and platform teams to translate business requirements into data architecture decisions.?Evaluate and recommend data technologies, connectors, and integration tools that accelerate AI delivery (e.g., vector databases, RAG pipelines, embedding stores).?Support the buildout of the enterprise data lake initiative, consolidating disparate data sources for AI and analytics workloads.Strategic Planning & Standards?Develop and maintain data architecture standards, reference architectures, and design patterns tailored for AI use cases.?Create and present architecture proposals, data flow diagrams, and technical documentation to both technical and executive audiences.?Stay current on emerging data technologies, cloud-native data services, and AI infrastructure patterns; advise leadership on adoption opportunities.?Contribute to the AI Center of Excellence?s technology standards and roadmap for data infrastructure.Pay Rate: $70-100We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The AI Project Manager ? Platform Owner is a senior individual contributor responsible for the end-to-end ownership and delivery of Camping World?s AI project portfolio. This role serves as the... More central hub for all AI initiatives, from enterprise agents and AI-coded applications to consumer-facing intelligent experiences. The Platform Owner ensures every project is tracked, resourced, and delivered on time by managing milestones, coordinating cross-functional teams, and maintaining deep product knowledge across the full suite of AI solutions under development.This person will operate at the intersection of program management, product ownership, and technical coordination?driving clarity across a fast-moving environment where multiple AI agents, applications, and integrations are being built simultaneously.KEY RESPONSIBILITIESAI Portfolio & Platform Ownership?Own the master roadmap for all AI projects, including internal enterprise agents (IT Support, Mechanic/Service, HR, Finance) and consumer-facing AI experiences (shopping, service, trade-in).?Serve as the single point of accountability for project status, risks, dependencies, and delivery timelines across the entire AI portfolio.?Maintain a living inventory of all AI-coded applications, their technology stacks, deployment environments, and current lifecycle stage.?Ensure alignment between the AI roadmap and broader enterprise technology strategyProject Delivery & Execution?Define and manage project plans with clear milestones, deliverables, acceptance criteria, and resource assignments for each AI initiative.?Run structured cadences: sprint planning, stand-ups, milestone reviews, stakeholder demos, and retrospectives.?Track and escalate blockers, manage inter-team dependencies, and coordinate with internal teams and vendor partners to keep projects on schedule.?Manage project documentation including BRDs, TRDs, architecture decision records, and deployment runbooks.Product Knowledge & Technical Fluency?Develop and maintain deep understanding of each AI product: its purpose, user personas, data sources, integration points, and success metrics.?Understand the underlying technology stack (GCP/Vertex AI, Snowflake, Gemini, Kubernetes, PostgreSQL) well enough to facilitate technical conversations and identify risks.?Stay current on AI agent frameworks, LLM capabilities, prompt engineering, and vibe coding methodologies used by the development team.?Translate complex technical concepts into clear executive summaries for senior leadership.Stakeholder & Vendor Coordination?Serve as the primary liaison between AI engineering, infrastructure, data, security, and business stakeholders.?Coordinate with external vendors and contractors, ensuring SOW deliverables align with internal milestones.?Prepare and present project status reports, risk assessments, and resource forecasts to VP/SVP-level leadership.?Facilitate prioritization decisions when competing demands arise across the AI portfolio.Governance & Quality?Establish and enforce project management standards, templates, and tooling for the AI program (Jira, Confluence, or equivalent).?Ensure all AI applications undergo proper code review, security assessment, and compliance checks before deployment.?Track KPIs and success metrics for deployed AI solutions and report on business impact.?Champion prompt injection testing, AI security reviews, and responsible AI practices across all projects.Pay Rate: $50-70We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Location: Atlanta, GA (near Perimeter Mall)Team Operating Hours:Monday?Saturday: 9:30 AM ? 10:00 PM ESTSunday: 12:00 PM ? 8:30 PM ESTA company in Atlanta, GA is seeking Technical Support... More Representatives to join its Tier 1 Helpdesk team. This role is responsible for providing first-level technical support and troubleshooting for internal retail locations and sales representatives. The position is fully phone-based and supports PCs, Windows operating systems, point-of-sale (POS) systems, and basic network connectivity.Key ResponsibilitiesProvide Tier 1 technical support via phone for retail store personnel and internal sales representatives (not end customers)Troubleshoot hardware, software, and connectivity issues related to:PCs and Windows operating systemsPOS hardware and softwareIT networks, including routers and modemsSupport telecom porting and portability requests, including wireless number transfers between carriers (training provided)Accurately document all incidents, troubleshooting steps, and resolutions within ServiceNowEscalate unresolved or complex issues to Tier 2 support as appropriateMaintain a professional, customer-focused approach while assisting users with varying technical skill levelsPerform additional duties as assignedWork Environment100% phone-based support roleFast-paced helpdesk environment supporting multiple retail locationsCollaboration with Tier 2 support teams for advanced issue resolutionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven... More organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less