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Jun 10, 2026

Austin, TX

|

Managerial / Professional

|

Perm

|

$200k - $215k (estimate)

{"JobID":539903,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-97.74,"Longitude":30.26,"Distance":null},"State":"Texas","Zip":"78758","ReferenceID":"DGO-37da9e89-05fc-4ffd-8df4-804d832afbe6","PostedDate":"\/Date(1781101285000)\/","Description":"Insight Global is looking for a Senior or Principal Technical Program Manager that will be working on site in Austin, TX and support a public-private partnership of preeminent semiconductor systems and defense electronics companies, national labs, and academic institutions. Their mission is to advance the state-of-the-art in critical semiconductor domains such as advanced packaging, and in the process to help restore U.S. leadership in semiconductor manufacturing. They are developing cutting-edge semiconductor manufacturing equipment and processes that will define future roadmaps of semiconductor logic, memory, heterogenous integration, chip cooling, etc. They are Backed by $1.4 billion in combined funding from DARPA, Texas state initiatives, and strategic partners, they are building foundational capabilities in advanced packaging and integrated design infrastructure to restore U.S. leadership in microelectronics manufacturing. This will be the day-to-day execution and sponsor interface for a large, complex, government-funded program with high visibility and rigorous reporting and tracking responsibilities.This role leads complex multi-disciplinary initiatives that drive innovation in microsystems technology. By orchestrating collaboration across internal teams and external partners, it ensures strategic alignment, timely execution, and clear communication of progress. The position also plays a key role in shaping program direction through industry insight and proactive problem-solving.ResponsibilitiesLead the planning, execution, and delivery of cross-disciplinary programs supporting advanced microsystems roadmap.Develop and manage program scopes, schedules, budgets, and risk mitigation plans to ensure predictable delivery across engineering and manufacturing teams.Coordinate efforts across internal R\u0026D, process development, design automation, and partner organizations to align execution with technology and business objectives.Serve as the central liaison between their internal technical teams, university researchers, and external stakeholders?including DoD partners, national labs, and commercial collaborators.Drive metrics-based accountability and communication across all program tracks to ensure transparency and stakeholder confidence.Identify dependencies, anticipate bottlenecks, and proactively resolve issues to maintain momentum in a fast-moving environment.Support the generation of technical documentation, customer deliverables, and integration roadmaps that communicate progress and align with contract requirements.Monitor industry trends in advanced packaging, 3DHI, and chiplet-based architectures, informing program direction and partnership strategy.Other related functions as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior or Principal Technical Program Manager","City":"Austin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"8+ years of experience in semiconductor packaging, microsystems integration, or related microelectronics product development, with a deep understanding of the advanced packaging ecosystem and market trends.Proven expertise in advanced packaging technologies (e.g. 2.5D interposers, through-silicon vias, wafer-level packaging, 3D stacking, RDL/interposer technologies) and heterogeneous integration techniquesDirect experience developing or managing cutting-edge packaging solutions and understand the nuances of modeling, simulation, and reliability across electrical, thermal, and mechanical domains.Experience working directly with subcontractors, vendors, or external partners to define clear expectations, manage deliverables, and hold teams accountable to milestones.Education: BS in Electrical Engineering, Computer Engineering, or a related technical discipline.","Skills":"Advanced Degree: MS or PhD in Electrical Engineering, Computer Engineering, Mechanical Engineering, Materials Science, or a related field.Prior experience at a leading semiconductor foundry or packaging house","Industry":"Managerial / Professional","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":215000.0000,"SalaryLow":200000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Senior or Principal Technical Program Manager that will be working on site in Austin, TX and support a public-private partnership of preeminent semiconductor systems... and defense electronics companies, national labs, and academic institutions. Their mission is to advance the state-of-the-art in critical semiconductor domains such as advanced packaging, and in the process to help restore U.S. leadership in semiconductor manufacturing. They are developing cutting-edge semiconductor manufacturing equipment and processes that will define future roadmaps of semiconductor logic, memory, heterogenous integration, chip cooling, etc. They are Backed by $1.4 billion in combined funding from DARPA, Texas state initiatives, and strategic partners, they are building foundational capabilities in advanced packaging and integrated design infrastructure to restore U.S. leadership in microelectronics manufacturing. This will be the day-to-day execution and sponsor interface for a large, complex, government-funded program with high visibility and rigorous reporting and tracking responsibilities.This role leads complex multi-disciplinary initiatives that drive innovation in microsystems technology. By orchestrating collaboration across internal teams and external partners, it ensures strategic alignment, timely execution, and clear communication of progress. The position also plays a key role in shaping program direction through industry insight and proactive problem-solving.ResponsibilitiesLead the planning, execution, and delivery of cross-disciplinary programs supporting advanced microsystems roadmap.Develop and manage program scopes, schedules, budgets, and risk mitigation plans to ensure predictable delivery across engineering and manufacturing teams.Coordinate efforts across internal R&D, process development, design automation, and partner organizations to align execution with technology and business objectives.Serve as the central liaison between their internal technical teams, university researchers, and external stakeholders?including DoD partners, national labs, and commercial collaborators.Drive metrics-based accountability and communication across all program tracks to ensure transparency and stakeholder confidence.Identify dependencies, anticipate bottlenecks, and proactively resolve issues to maintain momentum in a fast-moving environment.Support the generation of technical documentation, customer deliverables, and integration roadmaps that communicate progress and align with contract requirements.Monitor industry trends in advanced packaging, 3DHI, and chiplet-based architectures, informing program direction and partnership strategy.Other related functions as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 28, 2026

Atlanta, GA

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Data Warehousing

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Contract-to-perm

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$14 - $17 (hourly estimate)

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Design and maintain data pipeline architectures for ingestion and transformation? Establish connection protocols between AtScale and various BI tools (Tableau, Power BI, etc.)? Optimize query performance through aggregate tables and caching strategies? Manage AtScale cluster configurations and scaling policies? Implement security models that align with organizational data access requirements dbt Development \u0026 Operations? Design and maintain dbt project structures and development workflows? Create and enforce dbt coding standards and documentation requirements? Implement dbt testing frameworks for data quality validation? Manage dbt deployment pipelines and environment promotion processes? Design modular dbt models that support reusability and maintainability? Establish version control and collaboration practices for dbt development teams Integration \u0026 Data Flow Management? Design end-to-end data pipelines connecting source systems to Snowflake via dbt transformations? Implement data lineage tracking across all three platforms? Create monitoring and alerting systems for data pipeline health and performance? Establish disaster recovery and backup procedures for the integrated platform? Design API integrations and data exchange protocols between platforms Team Leadership \u0026 Collaboration? Mentor and train data engineers and analysts on platform best practices? Collaborate with data science teams to support ML/AI workload requirements? Coordinate with DevOps teams on infrastructure automation and deployment practices? Lead architectural review sessions and technical decision-making processes Performance \u0026 Cost Optimization? Monitor and optimize compute resource utilization across all platforms? Implement cost allocation and chargeback models for different business units? Analyze query patterns and usage metrics to identify optimization opportunities? Design and implement automated scaling policies based on workload demands? Establish SLA monitoring and reporting for platform availability and performance Security \u0026 Compliance? Implement data encryption, masking, and anonymization policies? Ensure compliance with regulatory requirements (GDPR, HIPAA, SOX, etc.)? Design and maintain audit trails and data access logging? Coordinate security assessments and vulnerability management? Establish data classification and handling procedures across all platformsPay Rate: $16.00-$22.00 depending on skills and experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Data Architect ? INTL India (\"Platform Engineer\")","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"10+ years of experience in data engineering and data platform architecture, with ownership of enterprise-scale data platformsExpert-level Snowflake experience, including backend architecture (warehouses, RBAC, resource monitors, cost controls), not just SQL developmentProven ownership of end-to-end data flow from source systems through transformation, semantic layer, and consumption in SnowflakeDeep experience designing and optimizing Snowflake performance and scalability, including warehouse sizing, clustering, concurrency, and query tuningDemonstrated success managing Snowflake cost optimization, usage monitoring, and chargeback/showback modelsHands-on experience designing and maintaining semantic models using AtScale, including metrics, aggregates, caching, and BI integrationsStrong understanding of enterprise metric governance and hardening definitions for consistent analytical usageAdvanced experience with dbt, including project structure, modular modeling, testing, version control, and CI/CD pipelinesAbility to architect and manage complex data pipelines integrating multiple source systems into Snowflake via dbt transformationsExperience implementing data quality frameworks, monitoring, alerting, and data lineage across platformsStrong background in platform security and governance, including access controls, data masking, encryption, and audit loggingExperience supporting AI/ML and advanced analytics workloads on Snowflake, including performance and scalability considerationsProven architectural leadership?ability to see the big picture, design for the future, and guide platform evolution by quarterExperience mentoring and collaborating with data engineers, analytics engineers, data science, and DevOps teamsStrong communication skills with experience working from Chennai while collaborating with US-based stakeholders during overlapping hours","Skills":"New architect roleNeed someone from Chennai locationArchitect will need to collaborate with all engineers here and work with Debbie and team with US hoursArchitect responsible for entire platformData flow- how it moves from one source to another and ends in SnowflakeCost optimization, performance, securitySomeone who knows Snowflake and not just developing in snowflake, but someone who knows the backend of developing in snowflake tooCan look at big picture of things and think forwardProjects and goals are set by quarterThis quarter they are up to 22 different things they want to accomplishSome are business related, and then some are platform related, ? Creating semantic models? Hardening our metrics? Automated anomaly detections? Want to create a conversation AI agent for Snowflake? Sunsetting systems? Cost Control L1 Interview: SunilL2: Debbie or someone she nominates11am IST-12:30 IST for SunilShift- 11am- 8pm ist but first 3 month may work in later shift 2pm-11pmTargeting 30 days or less for noticeHere is intake code for Data Architect: When the REQ is ready for PZone, please copy the title: ?Data Architect ? INTL India? When submitting the DEEL PPW request, please put \"0fd7a3d7\" as the code and EOR in the notes!","Industry":"Data Warehousing","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.0000,"SalaryLow":13.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

? Design and maintain the overall data platform architecture integrating Snowflake, AtScale, and dbt components? Establish data quality frameworks and monitoring systems? Define platform scalability... and performance optimization strategies? Design and implement Snowflake warehouse configurations and resource management policies? Manage user access controls, roles, and security policies within Snowflake? Optimize query performance through warehouse sizing, clustering, and partitioning strategies? Implement data sharing and collaboration features across business units? Monitor and control Snowflake costs through usage optimization and resource scheduling? Design and maintain data pipeline architectures for ingestion and transformation? Establish connection protocols between AtScale and various BI tools (Tableau, Power BI, etc.)? Optimize query performance through aggregate tables and caching strategies? Manage AtScale cluster configurations and scaling policies? Implement security models that align with organizational data access requirements dbt Development & Operations? Design and maintain dbt project structures and development workflows? Create and enforce dbt coding standards and documentation requirements? Implement dbt testing frameworks for data quality validation? Manage dbt deployment pipelines and environment promotion processes? Design modular dbt models that support reusability and maintainability? Establish version control and collaboration practices for dbt development teams Integration & Data Flow Management? Design end-to-end data pipelines connecting source systems to Snowflake via dbt transformations? Implement data lineage tracking across all three platforms? Create monitoring and alerting systems for data pipeline health and performance? Establish disaster recovery and backup procedures for the integrated platform? Design API integrations and data exchange protocols between platforms Team Leadership & Collaboration? Mentor and train data engineers and analysts on platform best practices? Collaborate with data science teams to support ML/AI workload requirements? Coordinate with DevOps teams on infrastructure automation and deployment practices? Lead architectural review sessions and technical decision-making processes Performance & Cost Optimization? Monitor and optimize compute resource utilization across all platforms? Implement cost allocation and chargeback models for different business units? Analyze query patterns and usage metrics to identify optimization opportunities? Design and implement automated scaling policies based on workload demands? Establish SLA monitoring and reporting for platform availability and performance Security & Compliance? Implement data encryption, masking, and anonymization policies? Ensure compliance with regulatory requirements (GDPR, HIPAA, SOX, etc.)? Design and maintain audit trails and data access logging? Coordinate security assessments and vulnerability management? Establish data classification and handling procedures across all platformsPay Rate: $16.00-$22.00 depending on skills and experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 20, 2026

Irving, TX

|

System Administrator

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Contract-to-perm

|

$43 - $54 (hourly estimate)

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Insight Global is seeking an IT Systems Administrator / Engineer to design, implement, and maintain IT solutions that support both internal and external users. You?ll join a team responsible for... managing data centers, cloud platforms, and IT infrastructure across 700+ locations nationwide. The ideal candidate brings strong experience with data center operations, Microsoft technologies, and cloud environments.Day to Day:? Engineer IT infrastructure solutions aligned with security and configuration standards? Provision hardware and configure software to meet departmental needs securely? Ensure reliable system performance across data centers and enterprise platforms? Administer and maintain servers, storage, and devices with ongoing monitoring? Provide 2nd and 3rd level support, resolving incidents and requests promptly ? Develop and maintain server/workstation images and templatesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 26, 2026

Georgetown, KY

|

Network Engineer

|

Contract

|

$36 - $45 (hourly estimate)

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Insight Global is seeking a Network Support Technician for a Fortune 100 Automotive client to support large-scale plant operations across North America. This individual will play a critical role in... deploying and maintaining LAN infrastructure and cybersecurity solutions designed to deliver reliable, high-performance networking environments. The Network Technician will work closely with both technical teams and business stakeholders to implement scalable solutions that support evolving operational needs. This role involves hands-on network configuration, proactive monitoring, troubleshooting, and continuous optimization within a Cisco-centric environment. It offers strong exposure to enterprise-grade networking technologies and the opportunity to contribute to high-impact infrastructure projects. Other day to day responsibilities include:Plan, configure, implement, and document network solutions in complex environmentsSupport deployment of LAN infrastructure and cybersecurity solutions across plant environmentsMonitor network systems and proactively troubleshoot performance issuesOptimize network performance and ensure high availability/reliabilitySupport and maintain Cisco WAN/LAN/WLAN infrastructure (routers, firewalls, wireless)Track and validate hardware deployment and upgrades across sitesAct as escalation point for network issues (both standard and complex)Identify root cause of issues and document resolution processesCollaborate with business teams to design solutions aligned with operational needWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 16, 2026

Plano, TX

|

Architect

|

Perm

|

$140k - $150k (estimate)

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The position operates at the intersection of Design, Development, Operations, and Technology-helping translate brand vision and growth strategy into scalable, testable, and globally adaptable solutions. The key focus for this role is understanding consumer insights and trends to leverage in the physical asset design and strategy.Key Responsibilities:Global Asset Strategy \u0026 Format Evolution?Partner with Global Design Leadership to advance next-generation asset formats, including Fast Casual Delco, Modern Dine In, Express, and emerging hybrid models.?Contribute to the long-term global asset strategy, balancing brand expression, capital efficiency, and operational performance.?Own the evolution of flexible, modular design standards that accommodate diverse market needs.?Drive strategic evolution of footprint optimization, all channel assets, on and off-premise acceleration, and digital-first format opportunities.Global Test-and-Learn Initiatives?Manage pilots and structured test programs across international markets in partnership with franchisees and regional teams.?Develop performance measurement frameworks to assess operational impact, guest experience, and ROI.?Capture learnings and support readiness for global scaling and playbook development.?Ensure innovation initiatives align with global brand standards while allowing regional flexibilityTechnology Integration Within Physical Assets?Partner with Global Digital and IT teams to integrate emerging technologies into restaurant environments (e.g., digital ordering, drive-thru enhancements, kitchen display systems, automation opportunities).?Support initiatives that enhance omnichannel experiences across carryout, delivery, and sit and stay occasions.?Evaluate infrastructure requirements to future-proof assets for evolving technology platforms.Operational \u0026 Workflow Innovation?Collaborate with Global Operations and regional teams to improve kitchen workflow, speed of service, and labor efficiency.?Identify cost-to-build and cost-to-operate improvement opportunities across marketsCross-Functional \u0026 Franchise Partnership?Develop business cases and executive-ready materials to support innovation recommendations.?Manage external vendors, consultants, and prototype partners as needed.?Foster alignment across a highly matrixed, global organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Manager- Restaurant Concept Design \u0026 Innovation","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"12+ years of experience in restaurant innovation, asset development, operations, design strategy, or related field.Strong background in architecture for physical asset/ store design Experience supporting multi-unit or international format development initiativesGlobal brand and multi-country based company experience Exposure to digital and technology-enabled solutions within retail or restaurant environmentsBachelor\u0027s degree in Business, Engineering, Design, Architecture, Operations, or related discipline","Skills":"MBA or advanced degree is a plusExperience supporting a franchise business model","Industry":"Architect","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":140000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer is looking for a Senior Manager to oversee Restaurant concept design and innovation. You will primarily be tasked with supporting the evolution of a global restaurant chain with global... restaurant formats by partnering closely with global design leaders to advance next-generation asset strategies, format innovation, and operational modernization. This role plays a critical part in shaping future-ready environments that enable all-channel growth, improve unit economics, and enhance both guest and team member experiences across diverse worldwide markets. The position operates at the intersection of Design, Development, Operations, and Technology-helping translate brand vision and growth strategy into scalable, testable, and globally adaptable solutions. The key focus for this role is understanding consumer insights and trends to leverage in the physical asset design and strategy.Key Responsibilities:Global Asset Strategy & Format Evolution?Partner with Global Design Leadership to advance next-generation asset formats, including Fast Casual Delco, Modern Dine In, Express, and emerging hybrid models.?Contribute to the long-term global asset strategy, balancing brand expression, capital efficiency, and operational performance.?Own the evolution of flexible, modular design standards that accommodate diverse market needs.?Drive strategic evolution of footprint optimization, all channel assets, on and off-premise acceleration, and digital-first format opportunities.Global Test-and-Learn Initiatives?Manage pilots and structured test programs across international markets in partnership with franchisees and regional teams.?Develop performance measurement frameworks to assess operational impact, guest experience, and ROI.?Capture learnings and support readiness for global scaling and playbook development.?Ensure innovation initiatives align with global brand standards while allowing regional flexibilityTechnology Integration Within Physical Assets?Partner with Global Digital and IT teams to integrate emerging technologies into restaurant environments (e.g., digital ordering, drive-thru enhancements, kitchen display systems, automation opportunities).?Support initiatives that enhance omnichannel experiences across carryout, delivery, and sit and stay occasions.?Evaluate infrastructure requirements to future-proof assets for evolving technology platforms.Operational & Workflow Innovation?Collaborate with Global Operations and regional teams to improve kitchen workflow, speed of service, and labor efficiency.?Identify cost-to-build and cost-to-operate improvement opportunities across marketsCross-Functional & Franchise Partnership?Develop business cases and executive-ready materials to support innovation recommendations.?Manage external vendors, consultants, and prototype partners as needed.?Foster alignment across a highly matrixed, global organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 06, 2026

Round Rock, TX

|

Customer Service

|

Contract

|

$21 - $26 (hourly estimate)

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Partner with sales, product managers, finance and global support teams to ensure OTC processes meet both business and customer needs- Lead cross-functional alignment to ensure OTC meets business AND customer needs, testing and documenting processes, working with overseas teams on development initiatives, Contribute to documentation process, design testing and user acceptance +Testing UAT for new systems or product capabilities- Manage day to day contract and subscription operations, resolve discrepancies, manage merges, credits and rebills, system uploads, and urgent issues related to onboarding and billing- SME in CPQ, My Subscriptions, Aria, Artemis, Oracle, and SharePoint workflows to manage data, drive accurate reporting, accuracy in renewal billing, ease collections efforts, execute cancellations, data integrity across platforms- OTC Reporting - build reporting package to deliver monthly to Finance and business leaders, Revenue recognition visibility, forecasting development via data analysis, assist the business with insights to subscription sales trends- *Manage some manual subscription billing and accounting for errors or ad hoc requests from customers to adjust or realign renewal dates, support payment inquiries, billing inquiries*We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Revenue Operations Specialist","City":"Round Rock","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Bachelor?s degree in business administration or related field.- Minimum 3 years? relevant experience in eCommerce, SaaS \u0026/or OTC roles- Advanced skillset in Microsoft Excel. Proficient with Word and Power Point.- Strong communication, collaboration, and interpersonal skills.","Skills":"- Additional education and/or certifications: Master?s degree- Experience within Lean Six Sigma or other CI methodologies.- ERP systems experience, especially Oracle","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":26.0000,"SalaryLow":20.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

- Operational Efficiency and Continuous Improvement - analyze current lifecycle processes to identify bottlenecks and operational risks, develop and implement solutions that remove barriers to... success for both internal teams and external customers while improving efficiency, consistency and scalability- Scalability/Enablement Support/New Launches/readiness - Ensure successful product launches into OTC by developing operational readiness plans aligned with Sales go-to-market strategies and ensure system?billing models, SKUs and operational workflows are prepared before products go live- Risk mitigation and program readiness - identify operational gaps during new product introductions and pilot programs proactively and address/resolve roadblocks to ensure a seamless customer experience while enabling product teams to take ownership of any gaps on complex or early stage offerings- Ops Triage and Exception Management - Manage exceptions with limited fallout, create repeatable workflows for one-off problems that reduce future disruption, track issues and patterns to identify automation opportunities and long term process improvements to support and benefit sensitive Sales initiatives- Elite Support - Develop parameters for OTC Elite Support as a service, Commitment to excellence and urgency, Develop parameters, operational procedures and escalation paths that reinforce a commitment to customer success and practice cross functional collaboration. Partner with sales, product managers, finance and global support teams to ensure OTC processes meet both business and customer needs- Lead cross-functional alignment to ensure OTC meets business AND customer needs, testing and documenting processes, working with overseas teams on development initiatives, Contribute to documentation process, design testing and user acceptance +Testing UAT for new systems or product capabilities- Manage day to day contract and subscription operations, resolve discrepancies, manage merges, credits and rebills, system uploads, and urgent issues related to onboarding and billing- SME in CPQ, My Subscriptions, Aria, Artemis, Oracle, and SharePoint workflows to manage data, drive accurate reporting, accuracy in renewal billing, ease collections efforts, execute cancellations, data integrity across platforms- OTC Reporting - build reporting package to deliver monthly to Finance and business leaders, Revenue recognition visibility, forecasting development via data analysis, assist the business with insights to subscription sales trends- *Manage some manual subscription billing and accounting for errors or ad hoc requests from customers to adjust or realign renewal dates, support payment inquiries, billing inquiries*We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 19, 2026

Portland, TN

|

Mechanical Assembler

|

Contract-to-perm

|

$27 - $34 (hourly estimate)

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The Maintenance Technician II is responsible for maintaining the reliability, safety, and performance of manufacturing equipment and facility systems to support uninterrupted production operations.... This hands-on role performs preventative and predictive maintenance, diagnoses and repairs mechanical, electrical, hydraulic, pneumatic, and controls-related issues, and responds quickly to equipment breakdowns to minimize downtime. The technician will troubleshoot complex machine failures using schematics, technical manuals, PLC controls, diagnostic tools, and root cause analysis techniques, while also completing mechanical rebuilds and assisting with the installation and startup of new equipment. Working closely with production and cross-functional teams, the Maintenance Technician II will manage work orders through maintenance systems, document completed work, maintain organized maintenance areas, and contribute to continuous improvement initiatives focused on safety, quality, reliability, and operational efficiency. This role also provides leadership and mentorship to other team members, supports maintenance excellence programs, and serves as a key resource in driving plant performance and equipment reliability.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 08, 2026

Austin, TX

|

Accounting / Finance

|

Perm

|

$140k - $150k (estimate)

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They are developing cutting-edge semiconductor manufacturing equipment and processes that will define future roadmaps of semiconductor logic, memory, heterogenous integration, chip cooling, etc. They are Backed by $1.4 billion in combined funding from DARPA, Texas state initiatives, and strategic partners, they are building foundational capabilities in advanced packaging and integrated design infrastructure to restore U.S. leadership in microelectronics manufacturing.We are seeking a detail-oriented Accounting Analyst to support financial operations within a high-volume semiconductor foundry manufacturing environment. This role will focus on capital asset accounting, revenue recognition, and accounts receivable (AR) processes while partnering closely with engineering, operations, and finance teams.The ideal candidate brings a strong foundation in GAAP, experience supporting capital-intensive environments, and the ability to analyze complex financial data tied to manufacturing operations and customer programs.Key Responsibilities:Capital Asset Management:Maintain and track fixed assets, including semiconductor manufacturing equipment, tools, and facility infrastructure.Support capital project accounting from acquisition through capitalization and depreciation.Review and validate CIP (Construction-in-Progress) balances and perform timely capitalization.Ensure accurate asset tagging, classification, and useful life assignments in accordance with company policy and GAAP.Partner with engineering and facilities teams to track asset movements, retirements, and impairments.Assist with physical inventory audits and reconciliation of fixed assets.Revenue Accounting \u0026 Analysis:Support revenue recognition processes in compliance with ASC 606 for semiconductor manufacturing services and customer contracts.Analyze and document revenue treatments for complex customer arrangements, including wafer starts, long-term agreements, and pricing models.Prepare and review monthly and quarterly revenue schedules, journal entries, and reconciliations.Partner with FP\u0026A and commercial teams to validate revenue forecasts and identify variances.Assist with audit support and documentation related to revenue processes. Accounts Receivable (AR) \u0026 Cash ApplicationsManage end-to-end AR processes, including billing validation, invoicing, and cash application.Monitor customer accounts, resolve discrepancies, and support collections efforts.Reconcile AR subledger to general ledger and investigate outstanding balances.Work cross-functionally with operations and customer account teams to ensure accurate invoicing based on production and delivery milestones.Financial Reporting \u0026 Close SupportAssist with monthly, quarterly, and year-end close, including journal entries, account reconciliations, and variance analysis. Prepare financial reports, metrics, and dashboards for leadership review.Analyze trends related to capital spend, revenue performance, and receivables.Support internal and external audits by providing documentation and responding to inquiries.Process Improvement \u0026 ControlsIdentify opportunities to improve accounting processes, automation, and reporting efficiency. Ensure compliance with internal controls and company accounting policies.Support ERP system enhancements (e.g., SAP, Oracle) related to asset and revenue modules.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Accounting Analyst","City":"Austin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor?s degree in Accounting, Finance, or related field3?6+ years of accounting experienceExperience working with capital asset managementStrong knowledge of GAAP, including fixed assets and revenue recognitionExperience with month-end close and account reconciliationsProficiency in Excel (pivot tables, lookups, data analysis)Strong analytical and problem-solving skills","Skills":"Semiconductor manufacturing or foundry experience (fab, packaging, testing, or advanced manufacturing).Experience supporting high-volume production or R\u0026D-to-manufacturing scale-ups.Exposure to production KPIs, yield analysis, and manufacturing performance metrics.Experience supporting FP\u0026A, budgeting, or capex planning in a semiconductor environment.","Industry":"Accounting / Finance","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":140000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Accounting Analyst that will be working on site in Austin, TX and support a public-private partnership of preeminent semiconductor systems and defense electronics... companies, national labs, and academic institutions. Their mission is to advance the state-of-the-art in critical semiconductor domains such as advanced packaging, and in the process to help restore U.S. leadership in semiconductor manufacturing. They are developing cutting-edge semiconductor manufacturing equipment and processes that will define future roadmaps of semiconductor logic, memory, heterogenous integration, chip cooling, etc. They are Backed by $1.4 billion in combined funding from DARPA, Texas state initiatives, and strategic partners, they are building foundational capabilities in advanced packaging and integrated design infrastructure to restore U.S. leadership in microelectronics manufacturing.We are seeking a detail-oriented Accounting Analyst to support financial operations within a high-volume semiconductor foundry manufacturing environment. This role will focus on capital asset accounting, revenue recognition, and accounts receivable (AR) processes while partnering closely with engineering, operations, and finance teams.The ideal candidate brings a strong foundation in GAAP, experience supporting capital-intensive environments, and the ability to analyze complex financial data tied to manufacturing operations and customer programs.Key Responsibilities:Capital Asset Management:Maintain and track fixed assets, including semiconductor manufacturing equipment, tools, and facility infrastructure.Support capital project accounting from acquisition through capitalization and depreciation.Review and validate CIP (Construction-in-Progress) balances and perform timely capitalization.Ensure accurate asset tagging, classification, and useful life assignments in accordance with company policy and GAAP.Partner with engineering and facilities teams to track asset movements, retirements, and impairments.Assist with physical inventory audits and reconciliation of fixed assets.Revenue Accounting & Analysis:Support revenue recognition processes in compliance with ASC 606 for semiconductor manufacturing services and customer contracts.Analyze and document revenue treatments for complex customer arrangements, including wafer starts, long-term agreements, and pricing models.Prepare and review monthly and quarterly revenue schedules, journal entries, and reconciliations.Partner with FP&A and commercial teams to validate revenue forecasts and identify variances.Assist with audit support and documentation related to revenue processes. Accounts Receivable (AR) & Cash ApplicationsManage end-to-end AR processes, including billing validation, invoicing, and cash application.Monitor customer accounts, resolve discrepancies, and support collections efforts.Reconcile AR subledger to general ledger and investigate outstanding balances.Work cross-functionally with operations and customer account teams to ensure accurate invoicing based on production and delivery milestones.Financial Reporting & Close SupportAssist with monthly, quarterly, and year-end close, including journal entries, account reconciliations, and variance analysis. Prepare financial reports, metrics, and dashboards for leadership review.Analyze trends related to capital spend, revenue performance, and receivables.Support internal and external audits by providing documentation and responding to inquiries.Process Improvement & ControlsIdentify opportunities to improve accounting processes, automation, and reporting efficiency. Ensure compliance with internal controls and company accounting policies.Support ERP system enhancements (e.g., SAP, Oracle) related to asset and revenue modules.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 07, 2026

Fairfax, VA

|

Help Desk

|

Contract,Perm Possible

|

$30 - $38 (hourly estimate)

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Tracks all issues to closure. - Configures and supports (remotely) desktop computers, laptop computers, handheld devices, printers, monitors, portable data storage devices, and other general peripherals.- Configures IT devices for secure operation, including installation of software, security and software updates, and other configurations remotely as required.- Diagnoses hardware and software failures, communicates the remediation plans to users, and provide status updates.- Provides remote software support for users of customer-provided applications (as identified by the task), including basic to advanced software operations and general use of computers and peripherals.- Supports customer proprietary software. - Provides virtual assistance sessions with users remotely.- Develops technical how-to\u0027s for review and inclusion as a knowledge base article.- Ability to professionally handle high pressure events and with challenging users.- Answers user calls, processes user emails, voicemails, and self-service portal requests.- Updates interactions in ServiceNow and addresses by creating Incidents, Service Requests and/or closes interactions as laid out in ticket handling procedures.- Performs diagnostics, analysis, fixes, or other actions to resolve user issues and/or requests.- Follows set policies and procedures when assisting users to ensure proper handling of requests.- Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KB\u0027s), and Training manuals for Tier I support.- Works with Tier I/II/III and other groups to resolve technical problems.- Maintains a professional attitude providing excellent customer service at all times, to include maintaining a good work ethic and assisting other analysts when needed. - Supports continuous improvement in the process and quality of the operations by identifies items for possible improvement and/or automation.- Participates in troubleshooting of issues with the drive towards root cause identification and resolution.- Logs, verifies, and updates, as necessary, user profiles for incidents and service requests using the current IT Service Management tool (ServiceNow).- Ensures incidents and service requests are properly escalated and assigned to appropriate individual/groups. - Maintains ownership of the incident until resolved or assigned to another group.- Communicates with users concerning the status of incidents and service requests. - Compiles data through incident entry that will be used for management information and reporting. - Executes the day-to-day activities of the Incident Management Process.- Performs QA and resolution of incidents.- Forwards unhappy customers to the proper escalation point.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Secret Service Desk Admin","City":"Fairfax","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years of technical support experience in current desktop and laptop computers and Microsoft Windows 10/11 operating and 3+ years of technical support experience in the Microsoft Office suite and ServiceNow- Experience using ticketing system (prefer ServiceNow)- Experience with remote software- Experience mentoring entry level staff- Proven ability to meet and/or exceed Service Level Agreements- Strong customer service and end user equipment support skills- Strong written and oral communications required.","Skills":"- Associate\u0027s Degree- ITIL foundations certification or the ability to obtain certification within 6 months- One or more of the following certifications is desired:- CompTIA Security+- CompTIA Network+- CompTIA A+- HDICSC: HDI Desktop Support Technician-Microsoft 365 Certified: Modern Desktop Administrator Associate","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":38.0000,"SalaryLow":30.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Provides user support and customer service on government customer computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Answers calls and creates tickets... for user issues and requests. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. - Configures and supports (remotely) desktop computers, laptop computers, handheld devices, printers, monitors, portable data storage devices, and other general peripherals.- Configures IT devices for secure operation, including installation of software, security and software updates, and other configurations remotely as required.- Diagnoses hardware and software failures, communicates the remediation plans to users, and provide status updates.- Provides remote software support for users of customer-provided applications (as identified by the task), including basic to advanced software operations and general use of computers and peripherals.- Supports customer proprietary software. - Provides virtual assistance sessions with users remotely.- Develops technical how-to's for review and inclusion as a knowledge base article.- Ability to professionally handle high pressure events and with challenging users.- Answers user calls, processes user emails, voicemails, and self-service portal requests.- Updates interactions in ServiceNow and addresses by creating Incidents, Service Requests and/or closes interactions as laid out in ticket handling procedures.- Performs diagnostics, analysis, fixes, or other actions to resolve user issues and/or requests.- Follows set policies and procedures when assisting users to ensure proper handling of requests.- Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KB's), and Training manuals for Tier I support.- Works with Tier I/II/III and other groups to resolve technical problems.- Maintains a professional attitude providing excellent customer service at all times, to include maintaining a good work ethic and assisting other analysts when needed. - Supports continuous improvement in the process and quality of the operations by identifies items for possible improvement and/or automation.- Participates in troubleshooting of issues with the drive towards root cause identification and resolution.- Logs, verifies, and updates, as necessary, user profiles for incidents and service requests using the current IT Service Management tool (ServiceNow).- Ensures incidents and service requests are properly escalated and assigned to appropriate individual/groups. - Maintains ownership of the incident until resolved or assigned to another group.- Communicates with users concerning the status of incidents and service requests. - Compiles data through incident entry that will be used for management information and reporting. - Executes the day-to-day activities of the Incident Management Process.- Performs QA and resolution of incidents.- Forwards unhappy customers to the proper escalation point.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 10, 2026

Cary, NC

|

Programmer / Developer

|

Contract-to-perm

|

$66 - $82 (hourly estimate)

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Insight Global is seeking a DB2 Engineer to join a large enterprise environment supporting critical production systems. This individual will own the performance and scalability of the data layer,... ensuring queries run efficiently and systems can handle large-scale transactional workloads. The ideal candidate is highly hands-on, capable of diagnosing complex performance issues, and comfortable collaborating directly with development teams to optimize database design and execution.Day-to-Day:? Optimize database performance and query efficiency? Analyze and resolve performance bottlenecks? Partner with developers to improve SQL and schema design? Monitor DB2 system health (locks, CPU, IO usage)? Prevent performance degradation before production impact? Troubleshoot high-impact data issues in real time Pay $60-65/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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