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Senior Complaint Handler - REMOTE

Insight Global is looking for a complaint specialist for a medical device client in Aliso Viejo, CA. This position is completely remote. In this role, you will handle complaints related to... More implantable brain devices, primarily received via email from sales representatives. Your responsibilities will include managing the entire complaint process, from intake and assessing for reportability to reporting, reassessing after reporting, and reviewing for completeness and closure. You will be expected to manage approximately 100 files at a time, ensuring that all complaints are thoroughly addressed and resolved.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Cybersecurity Compliance Manager

Insight Global is looking for a Cybersecurity Compliance Manager to work fully remote in support of one of our largest healthcare clients. This will be a 6 month contract-to-hire role where the... More candidate will be responsible for establishing and maintaining the overall cyber security compliance program. This position will lead a team of cyber security compliance professionals by enabling a holistic compliance framework and assurance readiness for regulations, standards, and contract obligations. Managing and reporting on cyber security compliance in a manner that meets client requirements. Reporting directly to the Director of GRC, this leader ensures compliance against regulatory, industry and contractual requirements. Further, set the strategy and drive effective process, methodology and technology solutions to support the cyber defense of the client, focusing on continuous improvement, data protection, governance, risk management and mitigation. Other day to day responsibilities include, but are not limited to: Lead team of cyber security compliance professionals to measure compliance against a broad range of control requirements, both internally and externally.Ownership of cyber security compliance strategy, programs and related initiatives including regulatory audits and compliance management, metrics and risk and performance indicators.Understand key security and compliance frameworks including but not limited to HIPAA, HITRUST, NIST800-171, PCI, and laws/regulations.Responsible for regulatory/contract and cloud compliance.Manage compliance initiatives to ensure control effectiveness with applicable laws and regulations, as well as internal policies and procedures.Monitor activities of assigned IT areas to ensure control assurance of internal policies and standards.Participate in the development and implementation of new business initiatives involving compliance to ensure functionality required to support required compliance.Provide guidance to business functions on compliance/security-related matters and lead investigations.Coordinate audit-related tasks to ensure the readiness of managers and their teams for audit testing and facilitate corrective actions process for ownership and timely remediation's. Initiate improvement activity to reduce risk, ensure compliance, lower cost, and improve quality within IT processes.Refine and revise existing policies and procedures to support internal and external compliance programs.Hourly Pay While on Contract: $57/hr - $70/hrConversion Salary: $90k - $150kWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Sr Market Evaluation Engineer

Insight Global is looking for a Sr Market Evaluation Engineer to join one of our largest clients in Carmel, IN. As a Senior Engineer on the Market Evaluation Team your work will directly contribute... More to ensuring the reliable and efficient operation of the power grid that serves 45 million people. By analyzing and enhancing market and system operations youll help manage congestion through its market systems and ensure sufficient resources are online and available to meet system demands and support grid reliability. In this role you will evaluate and report on the health of markets, focusing on their reliability, efficiency and ability to incentivize desired behaviors from market participants. You will have the opportunity to recommend and evaluate new wholesale electricity market design initiatives that positively impact market outcomes for our stakeholders and end use customers. As a Senior Engineer you will be expected to provide technical leadership to guide other members of the team and you will be responsible to deliver progress on key projects that expand the teams analytical capabilities. This role will primarily be supporting 3 main areas including Event Analysis, Validation of Market Products, and reporting.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Tableau Platform Administrator - INTL - India (239b49cd)

A Fortune 50 client is looking for a Tableau Platform Administrator to come join their Enterprise Data Analytics Platform Engineering team to help with installation, configuration, and upgrades of... More this clients Tableau Server in a single-node and multi-node environments. You will be responsible for managing user access, security policies, groups, and permissions within Tableau. In addition to monitoring Tableau server performance, logs, implement tuning strategies for optimal performance, perform routine maintenance, backup, disaster recovery, and troubleshooting. You will be responsible fo managing content migration between development, test, and production environments. This clients Tableau platform environment is hosted on Azure, so someone who knows how to set up RBAC, Endpoints, NSG/ASG, WAN (express route, Azure VNET, UDR, load balancer, app gateway, Azure front door, traffic manager, DNS, Proxy, Firewall, Storage, Compute, Scheduling, SAP) and enable SSO/MFA/OKTA/ LDAP/Azure AD integration is required. You will be working closely with BI Developers to optimize dashboards and ensure best practices are followed. Other responsibilities include: 1.Identifying and documenting common recovery procedures for service-impacting incidents2.Establishing and following a Rhythm of Business (ROB) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group.3.Developing, communicating, and driving Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy.4.Driving operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure.5.Managing customer interaction with the utmost professionalism, courtesy, and responsiveness6.Being responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation.7.Perform installation, migration, upgrade of Tableau servers under High Availability scenario on Azure.8.Identifying and documenting common recovery procedures for service-impacting incidents9.Establishing and following a Rhythm of Business (ROB) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group.10.Developing, communicating, and driving Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy.11.Driving operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure.12.Managing customer interaction with the utmost professionalism, courtesy, and responsiveness13.Being responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation.14.Perform installation, migration, upgrade of Tableau servers under High Availability scenario on Azure.This role is 100% remote in India. Hours of Operation 1:30 PM IST 9:30 PM IST.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Principal Electrical Engineer

Day to Day: Insight Global is looking for a full-time Hybrid Principal Electrical Engineer to work at one of our clients who specialize in construction & engineering. As a Principal Electrical... More Engineer, you will be leading electrical engineering efforts within Engineering, Procurement, and Construction (EPC) projects. The Principal Electrical Engineer is expected to function in a discipline leadership role overseeing the development of electrical engineering deliverables, engineering design criteria, specifications, proposals, scope document, engineering budget, and schedule on various sized projects and complexity. Operating with minimal oversight, this role manages project execution, collaborates with multidisciplinary teams, and integrates electrical design solutions into overall project workflows. Responsibilities include technical leadership, design optimization, regulatory compliance, and team mentorship, with the ability to provide support to the Electrical Department Manager when required.Principal Responsibilities:Lead and oversee electrical engineering designs activities across multiple EPC projects, ensuring compliance with industry standards, regulatory requirements, and project-specific criteria while optimizing for constructability and efficiency.Reviews and approves all engineering drawings, calculations, and specifications for compliance with established procedures, design standards and project requirements. Responsible for technical content and quality of discipline engineering for assigned projects. Reviews project design regularly to ensure compliance with design standard and criteria.Collaborate with multidisciplinary teams, including project managers, procurement, vendors, subcontractors, and construction personnel to integrate electrical engineering solutions seamlessly into overall project execution, ensuring timely and cost-effective deliveryProvide front-line supervision of engineers and designers, offering technical guidance, mentoring, and performance oversight to drive team effectiveness and professional development.Assist in departmental operations, resource management, and strategic planning. Establishes and reviews work plans, staffing requirements and schedules for assigned team and project. Establishes staffing requirements based on active and anticipated workloads for assigned team.This role is for you if you have these skills:Well versed in industrial and power plant electrical design practices with well in-depth understanding of medium and low voltage electrical distribution including, but not limited to, power generation, power distribution, lighting, grounding, lightning protection, protective relaying, and heat tracing. Experience in applying industry codes and standards (NEC, IEEE, NEMA, NFPA, NETA Std.). In[1]depth knowledge of electrical design practices for Class I and II areas (classified for gas and dust).Experience in effective project execution practices and application of project procedures; Multidiscipline team player with a strong understanding of the full EPC project lifecycle, including feasibility studies, front-end engineering design, detailed engineering, procurement, construction, and commissioning.Strong ability to oversee and spearhead the electrical design for large-scale projects ensuring compliance with industry standards, budget constraints, and timelines while leading multidisciplinary teams and collaborating with clients, contractors, and regulatory bodiesProficient in AutoCAD, Revit and Microstation; Experienced in the use of electrical system modeling software such as SKM and/or ETAP to perform power system analysis studies (Ground calculation, short circuit, coordination, arc flash, thermal calc, etc.Strong organizational skills with ability to effectively communicate complex technical concepts to stakeholders at all levels, resolve engineering challenges proactively, and drive innovation in design, procurement strategies, and construction methodologies to enhance efficiency and sustainability.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Sr. .Net Full Stack Developer- INTL Mexico- AOR faca4302

-70% front end development, 30% back end development -Participate in all phases of projects, including architecture, development, design, testing, and production. This requires familiarity with... More programming languages (such as HTML, MVC, .Net, C#, SQL, JavaScript, CSS, jQuery, Vue.js) and application production tools such as Microsoft Visual Studio, Git, and Azure. -Follow Best practices for eCommerce application architecture including UI/UX pattern, layered design, modular coding, and asynchronous calls.-Work in an Agile-SCRUM team environment to resolve technical challenges. -Build efficient, secure, scalable, and reliable applications to support a high transaction environment. -Identify and diagnose data/UIUX/performance related issues and resolve them quickly -Communicate technical designs -Follow data-driven and design-driven development patternsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Network Segmentation Engineer - MS Azure & Defender

Job Summary: We are seeking a skilled and detail-oriented Network Segmentation Engineer with expertise in Microsoft Azure Infrastructure-as-a-Service (IaaS) and Microsoft Defender to join our growing... More IT Security team. The ideal candidate will be responsible for designing, implementing, and managing network segmentation strategies within Azure environments, while leveraging MS Defender to enhance security posture. You will play a key role in ensuring that the cloud network infrastructure is secure, scalable, and compliant, using advanced segmentation techniques to reduce attack surfaces and prevent lateral movement in the network. Key Responsibilities: Azure Network Segmentation Design & Implementation: oDesign, implement, and manage network segmentation strategies within Azure IaaS to improve security, performance, and compliance across cloud environments. o Create and maintain Virtual Networks (VNets), Subnets, Network Security Groups (NSGs), and Application Security Groups (ASGs) to segment resources and isolate critical workloads in Azure. o Work with other teams to design and implement network segmentation policies that adhere to security best practices and meet regulatory requirements. Security Integration with MS Defender: oLeverage Microsoft Defender for Cloud and Microsoft Defender for Endpoint to enforce and monitor security policies on segmented networks. o Implement and configure security controls and alerts within MS Defender to identify, monitor, and mitigate vulnerabilities and threats within Azure environments. oDevelop and maintain security baseline configurations for Azure IaaS resources using MS Defender and Azure Security Center. oCollaborate with security teams to integrate MS Defender with other security solutions and incident response workflows to improve cloud security posture. Automation and Orchestration: oUtilize automation tools such as Azure Resource Manager (ARM) templates, Ansible, or PowerShell to deploy and manage network segmentation and security configurations at scale. oDevelop and maintain scripts or automation workflows to enforce segmentation policies and integrate MS Defender for proactive monitoring and incident response. Performance Monitoring and Optimization: oContinuously monitor the performance and security of network segments within Azure using Azure Monitor, Microsoft Defender, and other cloud-native monitoring tools. oIdentify areas for optimization, security hardening, and potential bottlenecks in segmented network traffic. o Work closely with cloud engineering and security teams to resolve network issues and improve overall network efficiency and protection. Security & Compliance: oEnsure all network segmentation designs meet industry-specific security standards and compliance requirements, including NIST, HIPAA, and GDPR. o Collaborate with compliance teams to conduct regular security audits and risk assessments within Azure environments to maintain compliance. oImplement micro-segmentation techniques within Azure to limit the blast radius of potential security incidents and reduce the attack surface. Documentation & Reporting: oMaintain accurate documentation for all network segmentation configurations, security policies, and procedures. o Produce regular reports on network segmentation health, security postures, and MS Defender alerts to inform stakeholders and ensure continuous improvement. Pay range: $60-$90/HRWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

SharePoint Program Manager INTL India- EOR 7693ca2d

This consultant will be part of a larger SOW for the Lean + AI team within the Cloud Capacity Supply chain group at a large tech company. This is a team of 8 consultants that work for Insight Global... More helping deliver work for the manager of the Lean +AI team. This teams responsibility is to create educational content, training modules, and engagement materials designed to educate the greater Cloud Supply Chain group on Lean Six Sigma methodology and AI best practices. Insight Global is looking for a SharePoint SME/Admin that will be primarily responsible for overseeing the development, maintenance, and optimization of the team's SharePoint site. Your primary goal will be to ensure that the SharePoint site is user-friendly, up-to-date, and effectively supports the team's collaboration and information-sharing needs. The second aspect of this role will be to work as a project manager/admin to help plan, coordinate, and run Lean Six Sigma Kaizen events at the tech company's Hyderabad facility. The consultant will be responsible for admin work associated with these Kaizen events such as booking conference rooms, facilitating the ordering of supplies, sending out messaging, and any other associated pre/post event administrative tasks.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Sr. Network Engineer

Insight Global is hiring a Senior Network Engineer to join their Architecture Engineering and Consulting company as a full time employee. This person will being joining a team of four, and will be... More responsible for design and implementation, installation and configuration, monitoring, troubleshooting and security. This position will require on call support on an as needed basis. They will be supporting projects where they are building, expanding and deprecating environments. A portion of this role will also require lifecycle management responsibilities; on the software side reviewing code on devices and on the hardware side staying on top of the end of life notifications, ensuring the company has the right models for the size as they expand, as well as capacity management.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

LATAM - Technical Project Manager

A large Life Sciences company based in Carlsbad, CA is seeking a Technical Project/Program Manager to join their team. They will be responsible for interfacing with external customers to understand... More and gather requirements, create technical solutions, act as a liaison between technical teams and stakeholders, and manage multiple projects end-to-end. They should have a broad knowledge of relevant technologies and implications in the delivery of scientific solutions, such as but not limited to understanding of IT processes, SDLC methodologies, Quality Management System, Validation, etc. They will manage the planning, prioritizing, reporting, problem solving and analytical capabilities as well as all aspects of project budgeting and cost tracking.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less