Job Search Results for Operations Manager

Director, Behavioral Health - Transfer Center

In this role, you will provide leadership for a centralized access and patient placement function supporting behavioral health services across multiple facilities. This role is responsible for... More overseeing daily operations of a remote, multidisciplinary team, ensuring timely, clinically appropriate transfer decisions and consistent service performance. The Director partners closely with senior leadership and facility stakeholders to support admission workflows, patient flow, and continuity of care while maintaining compliance with all applicable federal, state, and accreditation standards. Responsibilities include workforce and resource management, staff coaching and performance development, quality monitoring, and continuous improvement of clinical and operational processes. The Director serves as a trusted advisor to internal and external partners, addresses service gaps in real time, and leads the team in a fast-paced, growth-oriented environment focused on patient safety, access, and experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Inventory Asset Manager

Oversee field operations related to asset management, including asset tagging, tracking, and reporting. Ensure compliance with client requirements and internal processes.Key... More Responsibilities:?Supervise field teams performing asset tagging and inventory management.?Coordinate with stakeholders to ensure timely completion of asset-related tasks.?Maintain accurate records of assets using designated tools?Monitor compliance and address any discrepancies in asset data.?Provide regular updates and reports to leadership on asset status and field activities.?Support open enrollment and survey communications as needed.Qualifications:?Experience in asset management or field operations preferred.?Strong organizational and communication skills.?Ability to lead teams and coordinate multiple projects simultaneously.?Proficiency with asset tracking tools and reporting systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SAP BRIM Implementation Manager

SUMMARY:The SAP Billing Systems and Transformation Manager provides strategic leadership and direction for our customer's Americas? SAP billing landscape, ensuring the systems, processes, and teams... More collectively enable the company?s business and financial objectives.This role is pivotal to realizing our customer's Americas? BRIM vision ? empowering the business to ?collect what we deserve? through a highly flexible, automated, and reliable rating and billing platform.The manager will lead the regional migration from the legacy SAP R/3 ECC6 SD billing platform to the modern SAP BRIM (Billing and Revenue Innovation Management) platform, acting as the primary liaison between country business functions, the global SAP organization, and implementation partners. They will oversee the full BRIM program lifecycle ? from exploration and design through development, testing, deployment, and rollout ? ensuring all billing processes remain accurate, compliant, and efficient throughout the transition.The manager will own the operational health of the billing ecosystem ? overseeing daily/weekly billing cycles, system performance, inbound and outbound billing interfaces and change management ? while leading a small, high-performing team of SAP functional and technical experts to continuously improve reliability, scalability, and business value.ESSENTIAL DUTIES AND RESPONSIBILITIES:SAP BRIM Migration LeadershipLead all phases of our customer's Americas? SAP BRIM migration initiative - including planning, design, build, testing, deployment, and post-go-live stabilization.Act as the primary regional contact for global SAP teams and external implementation partners, ensuring alignment with global templates and governance standards.Translate complex business requirements into technical deliverables that align with BRIM?s Subscription Order Management (SOM), Convergent Mediation (CM), Convergent Charging (CC), Convergent Invoicing (CI), and FICA modules.Oversee data migration strategy from SAP SD to BRIM platform, ensuring data integrity, accuracy, and compliance.Plan and execute the customer migration strategy from SAP SD to BRIM platform to ensure seamless go-live and business continuityDrive cross-functional coordination across Finance, Billing Operations, Customer Service, Commercial, and Inbound Systems teams.Operational ManagementManage daily and weekly billing cycles, ensuring completeness, accuracy, and timeliness of customer invoices.Oversee the performance, health, and availability of the billing system, coordinate with global teams for patch management, upgrades, and performance tuning.Ensure adherence to SLAs for issue resolution, system availability, and change request turnaround.Maintain detailed system and process documentation, including architecture, configuration, and business logic.Establish strong monitoring and reconciliation processes to ensure end-to-end accuracy from transaction to invoice to cash collection.Team & Project ManagementCollaborate with, manage and mentor a small team of SAP developers responsible for ongoing system development and support.Lead project planning, estimation, resource allocation, and tracking to ensure deliverables are completed on time and within budget.Provide regular project status reports and risk assessments to stakeholders and senior management.Coordinate and support user acceptance testing, business sign-off, and production cutovers.Promote proactive communication and change-management practices to minimize business disruption during system transitions.Continuous Improvement & GovernanceEvaluate and recommend process or system improvements aligned with our customer's digital transformation and automation objectives.Ensure consistent documentation of business requirements, solution design, and test cases.Enforce adherence to IT change-control policies, audit requirements, and security protocols.Partner with finance leadership to align billing performance with financial KPIs and audit standards.Stay current with SAP S/4HANA and BRIM roadmap updates, advocating for future-ready billing capabilities.This role pays between $100-150K depending on location and years of experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

IT Lab Manager

Insight Global is seeking a IT Lab Manager to join a collaborative team. This role will oversee laboratory technology operations across a large, complex healthcare environment, supporting over 140... More hospitals and more than 2,200 clinical locations. The focus will be on planning and executing laboratory technology initiatives, including new instrument installations, system refreshes, and large scale project deployments, with a significant portion of work tied to 36 hospitals going live. This leader will be responsible for creating and executing a repeatable, standardized approach to lab system rollouts, particularly around integrations, ensuring consistency, scalability, and sustainability across the organization. In parallel, the role will provide standard day to day support for laboratory systems while managing several national initiatives at the same time. Success will be defined by the ability to balance high volume operational support with long term project planning. This is a hands-on leadership role for someone comfortable taking ownership, building a plan, and guiding teams through large-scale change in a demanding healthcare setting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Software Development Manager

Insight Global is seeking a Software Development Manager to join a large client in the GTA/Mississauga area (Hybrid schedule). The Software Development Manager will be responsible for leading the... More teams' projects, from gathering requirements to delivery to market, working towards communicated timelines. They will be managing a small team of Developers in Ontario, in designing, developing, and evolving software to support the changing business functions and client requirements. They will contribute to the development of software/hardware solutions, across a range of languages, mobile and infrastructure. They will help define the technology stack, development standards, and practices on the team. Team of close to 5 developers they would manage -- different applications would be responsible for front-end and back-end of the solution and making decisions about tech. Tech Stack you can expect to work with: *Source control and pipelines: Bitbucket, Github, Azure DevOps, AWS DevOpsSecurity: SonarQube, Amazon CodeGuruBuild and orchestration: Jenkins, Maven, Gradle, ArtifactoryDev: Java, Python, NET C# AWS native solutions (Lambda, SQS, SNS, Step functions)Front-End: JavaScript, Redux, Rxjs, Jquery, Angular, Node.JSContainers: Docker, KubernetesMobile: Java Kotlin, Flutter + DartInfrastructure-as-Code using TerraformDB: Dynamo, Postgres, cloud data stores, Redis, and document databasesCloud providers: Amazon Web Services, Microsoft Azure and Google CloudWhy should you work with our client?Top 5 on Canada's best employers list according to ForbesOpportunity to work with a modern technology stack in a team that values innovative ideas to enhance our processGenerous bonus, RRSP-matching, and first-class health benefitsA diverse and inclusive team environment that is friendly to family commitmentsYour choice of a Mac or Windows development environmentMake a difference in the lives of hundreds of thousands of Canadians per day who use the clients' servicesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Client Success Account Manager

About the RoleInsight Global is hiring for a Client Success Account Manager to join PayByPhone, a global mobile parking payments platform used by cities, operators, and millions of drivers worldwide.... More This individual is responsible for owning and growing relationships across an established portfolio of client accounts. This role is highly consultative and relationship-driven, focused on client retention, revenue growth, and long-term partnership value.You?ll work closely with clients to deeply understand their operations, identify opportunities to expand adoption of solutions, and act as a trusted advisor and advocate for both the client and the company. This role goes beyond relationship management, you will own the actions, execution, and outcomes within your accounts.This is a remote role with limited but meaningful travel, including client visits, conferences, and annual sales summits.What You?ll Be DoingClient Relationship & Account Ownership? Serve as the primary point of contact for assigned client accounts? Build deep, trusted relationships with stakeholders across client organizations? Own all account activity?not just the relationship, but the follow-through and execution? Advocate for the client internally while representing the company externallyRetention, Growth & Revenue? Drive client retention, renewals, and account profitability? Identify and execute opportunities to expand services, solutions, and adoption? Lead quarterly business reviews (QBRs), often in person? Consult on operational improvements and solution optimizationConsultative & Operational Focus? Get deep into client operations to identify challenges and opportunities? Act as a problem solver?comfortable navigating ambiguity and complexity? Collaborate cross-functionally with Sales, Marketing, Client Support, and LeadershipData, Tools & CRM? Maintain accurate Salesforce (or equivalent CRM) data including notes, meetings, action items, and opportunities? Use data and insights to inform strategy, recommendations, and client discussions? Vet and assess candidates, solutions, and opportunities using AI tools such as ChatGPT, Copilot, and other platforms (e.g., Responsive, GovSpend)Travel & Representation? Attend ~2 conferences per year, 1 annual sales summit, and 1?2 client visits annually? Represent the company at regional or national conferences? Ability to fly, rent a car, and travel independently across the US and CanadaWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Program Manager

Day to DayData Centers are expanding the use of artificial intelligence to enhance how mission-critical infrastructure is planned, designed, and delivered. Within the Front End Planning (FEP)... More organization, this role will support emerging AI initiatives focused on process automation, internal tooling, and agentic workflows that enable teams to scale data center delivery more efficiently.This Technical Program Manager will operate at the intersection of program execution, AI enablement, and cross-functional collaboration. The role partners closely with engineering, design, operations, and a dedicated AI engineering team to identify opportunities where AI can streamline workflows and improve outcomesResponsibilities:? Lead program planning and execution for AI-enabled initiatives across Data Center planning, design, and delivery? Partner with front end planning, ,data center teams, design, and engineering teams to identify inefficient or manual processes and assess where AI-driven solutions can add value? Help define, coordinate, and operationalize agentic AI workflows and internal applications? Translate ambiguous business needs into clear program plans, milestones, dependencies, and measurable outcomes? Collaborate with a dedicated AI engineering team to drive adoption of AI tools and workflows, without owning heavy technical implementation? Conduct case studies and gap analyses to identify opportunities for automation, optimization, and process improvement? Leverage internal tools and platforms to support program tracking, reporting, and stakeholder communication? Coordinate across cross-functional stakeholders to ensure alignment, prioritization, and timely decision-making? Operate effectively in a fast-paced, evolving environment with a high degree of ambiguityWork independently while leveraging leadership guidance and support during the onboarding and learning curveWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Retained - REMOTE Director of Total Rewards

A large healthcare provider in the Midwest is looking for a Director of Total Rewards to join their team remotely. This individual will oversee both compensation and benefits programs for the... More organization. We are looking for someone that brings a strategic vision on how to elevate the current programs and policies to ensure employee retention and attraction for new employees. This role will oversee benefits, compensation, health plans, well-being and payroll to ensure that all co-workers are represented and taken care of during their time with the organization. You will work with your team as well as HR executives and other leadership within the organization to align the rewards program with the business objectives of the organization, enhance the overall experience for the employees and support the ongoing acquisitions, growth and long term goals of the organization. The ideal candidates will come from a healthcare organization with 15,000 employees or more and overseeing the compensation and benefits for all employees. They will have experience bringing new and innovative ideas that can help with compensation structures, geographical pay, retention initiatives, recognition for tenured co-workers, job title alignment, intuitive open enrollment and more benefits that help with employee retention and attraction. Candidates should have at least eight years of leadership experience with total rewards including compensation and benefits, proven track record of retention and ability to build strong relationships within the HR organization to come up with strategy for the greater good of the organization. Compensation:$200,000 to $240,000 per year annual salary plus 15% bonus eligibility. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Director of E-commerce Growth Strategy

A client of Insight Global is looking to bring on a Director of E-comm growth strategy. The Director of Growth, eCommerce will spearhead the development and execution of robust growth strategies and... More tactical plans specifically tailored to their DTC websites . This role focuses on creating detailed plans for organic search, paid search, affiliates, email marketing, and offline marketing to achieve key business objectives, including revenue growth, customer acquisition, retention, and enhanced market penetration in the sleep industry. You'll own the visualization of how these strategies come to life through comprehensive, detailed planning, working closely with cross-functional teams in marketing, product, operations, and technology to bring data-driven channel strategies to fruition.Compensation:$60/hr to $70/hr Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Test Customer Success Manager

A client of Insight Global is seeking an experienced Client Success Manager (CSM) to own strategic relationships with our enterprise customers. You will be responsible for driving adoption, ensuring... More long-term success, minimizing churn, and identifying expansion opportunities. The ideal candidate is a proactive, customer-centric professional who thrives in a high-growth SaaS environment and excels at building trusted partnerships with large organizations.Additionally, you will manage a portfolio of enterprise accounts as the primary post-sale point of contact, driving seamless onboarding, strong product adoption, and continuous value realization. You will proactively engage customers through success planning, strategic business reviews, training sessions, and workshops, while closely monitoring customer health to identify risks and execute targeted retention strategies. Partnering with Sales, Product, Support, and Engineering, you will address customer needs, resolve issues, and help influence product direction. You will also identify and pursue upsell and cross-sell opportunities by understanding customer goals and aligning them with our solutions, while creating customer-facing materials such as success plans, ROI reports, and best-practice resources. The role requires leading meetings with stakeholders at every level?from technical users to senior executives?to drive alignment and support informed decision-making. Additionally, you will develop deep expertise in the company's SaaS platform through structured training and ongoing enablement, and contribute to the scaling of Customer Success processes, playbooks, and tools as the organization grows.Compensation:? $50/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are entitled to paid sick leave and/or other paid time off as provided by applicable law in Poland.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less