Jan 13, 2026
Boston, MA
|
Help Desk
|
Contract
|
$22 - $27 (hourly estimate)
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The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management. The Service Desk Analysts shift vary from day shifts, weekend, swing. We are in current need of shift: SAT-WED 12AM EST (midnight)- 830AM EST. This will be an overnight weekend shift.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls.Since this is a 365 desk there will be some US holidays that the analysts will need to work on a skeleton crew.Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneouslyCompensation:$25/hr to $27/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 1 Service Desk Analyst (REMOTE) - WEEKEND OVERNIGHT SHIFT","City":"Boston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst (1-2 years)- Proven expertise with positive customer service skills and communication skills- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk- Demonstrated support of enterprise environments, including:Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsSupport of Microsoft Windows 10 Operating SystemSupport of MS O365 provisioned accountsSupport of mobile devices such as iphone, android, iPads, Surface Devices, etc.Password Reset, Account Unlock, etc.Support of MacBook devices and MacOSSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc.","Skills":"- Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus- ServiceNow experience- Experience supporting MacOS 10-11; MacBook Air and MacBook Pro- Technical certifications","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":27.0000,"SalaryLow":21.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An international law firm spanning across the US/Europe/Asia is looking for Service Desk Analysts to join their fully remote 365, 24x7 Level 1 Service Desk for roughly 3000+ end users. This role is... primarily a phone support role and focusing on 1st level support, and then each field office has their own Level 2 Desktop techs. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management. The Service Desk Analysts shift vary from day shifts, weekend, swing. We are in current need of shift: SAT-WED 12AM EST (midnight)- 830AM EST. This will be an overnight weekend shift.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls.Since this is a 365 desk there will be some US holidays that the analysts will need to work on a skeleton crew.Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneouslyCompensation:$25/hr to $27/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 16, 2025
Nashville, TN
|
QA
|
Contract
|
$20 - $25 (hourly estimate)
{"JobID":476311,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-86.78,"Longitude":36.17,"Distance":null},"State":"Tennessee","Zip":"37212","ReferenceID":"NAS-e5173183-0eb8-437c-a408-8b26ea98e876","PostedDate":"\/Date(1765913086000)\/","Description":"? Conduct exploratory testing using scenario-based approaches to uncover bugs and edge cases beyond scripted paths.? Collaborate with developers to reproduce and debug issues, with a focus on improving product reliability and customer satisfaction.? Write and maintain automated integration tests in JavaScript.? Test RESTful APIs, leveraging Postman or similar tools.? Query relational databases to validate test outcomes and support investigation of issues.? Pull down branches to test locally using Git/GitHub, participating in code reviews when needed.? Optionally create and maintain synthetic monitoring tests in Datadog (bonus points if you already have experience).? Partner with Product to provide test insights that shape user experience improvements.? Clearly document test results, defects, and exploratory testing logs.? Engage in daily standups, sprint planning, retros, and other agile ceremonies.? Embrace and uphold our core values of grit, growth, and simplicityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"INTL REMOTE QA Engineer","City":"Nashville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"You have experience in one or more of the following domains: payments/financing, accounting systems, or property management platforms.? You?re comfortable testing complex systems and can navigate both UI and backend testing with ease.? You?re technically hands-on, with experience in JavaScript automation and working in terminal/git workflows.? You own a computer capable of handling local test environments ? most of our team uses M1 MacBooks with 24?32GB of memory.? You?re comfortable with Agile and enjoy working cross-functionally in a collaborative, remote-first environment.? You have strong problem-solving instincts and a hunger for learning and growth.? Startup experience is a big plus ? you\u0027re familiar with ambiguity and adapt quickly to change.a","Skills":"? Experience with Datadog synthetic testing? Experience with multi-tenant systems? Familiarity with CI/CD pipelines? Exposure to regulatory or compliance testing in finance or housing sectors","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
? Conduct exploratory testing using scenario-based approaches to uncover bugs and edge cases beyond scripted paths.? Collaborate with developers to reproduce and debug issues, with a focus on... improving product reliability and customer satisfaction.? Write and maintain automated integration tests in JavaScript.? Test RESTful APIs, leveraging Postman or similar tools.? Query relational databases to validate test outcomes and support investigation of issues.? Pull down branches to test locally using Git/GitHub, participating in code reviews when needed.? Optionally create and maintain synthetic monitoring tests in Datadog (bonus points if you already have experience).? Partner with Product to provide test insights that shape user experience improvements.? Clearly document test results, defects, and exploratory testing logs.? Engage in daily standups, sprint planning, retros, and other agile ceremonies.? Embrace and uphold our core values of grit, growth, and simplicityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jan 16, 2026
Calgary, AB
|
Project Manager
|
Contract
|
$46 - $57 (hourly estimate)
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The Project Controls Professional will work effectively and efficiently, as a team member, and independently. A Project Controller is adaptable and resourceful and can deliver in an agile manner, responding to changing requirements collaboratively.Who we?re looking for:You are a strategic, business-oriented cost controls professional who thrives at the intersection of HR, IT, Finance, Operations, and Project delivery. Your Project Controls background will help inform \u0026 shape critical decisions ensuring technology projects are delivered on time, within scope, and on budget. You excel at bringing clarity and structure to complex environments, confidently navigating ambiguity and driving alignment across stakeholders. With a strong analytical mindset and a collaborative approach, you transform cost and schedule data into actionable insights that enable predictable outcomes, and sustainable success.Major Job Duties and Responsibilities:? Develop, maintain, and continuously refine cost and schedule forecasts using historical trends, risk inputs, and performance data.? Apply project risk control techniques, including quantitative and qualitative risk analysis, scenario modeling, and impact assessment? Identify financial and execution risks, recommend mitigation strategies, and assess impact on forecasts? Leverage AI-enabled systems and advanced analytics to improve forecast accuracy, variance detection, and early-warning indicators? Develop and maintain PowerBI dashboards for project team? Lead core project control activities including budgeting, forecasting, change management, risk assessment, monthly financials (including accruals, invoice verification), progress \u0026 performance, data accuracy, managing a financial calendar, and reporting? Translate complex analytics into clear, actionable insights for project and executive stakeholders.? Act as a trusted advisor to business leads and an active member of the project team? Collaborate with stakeholders to refine governance protocols and support stage gate requirements? Contribute to business case development, cost forecasting, KPI measurement, and benefits trackingSkills? Forecasting \u0026 Risk Management: Risk-based forecasting, scenario analysis, trend analysis, EAC/EFC development? Advanced Analytics: Data modeling, predictive insights, visualization, and dashboard development (Power BI)? AI-Enabled Project Controls: Use of automation, intelligent analytics, and emerging AI tools to enhance controls maturity? Financial \u0026 Cost Management: Budgeting, variance analysis, change control, and performance measurement? Technical Proficiency: SAP, Oracle, Advanced PowerBI Skills (data modeling, DAX, dashboard creation), MS Excel, and other project and cost control systems? Communication \u0026 Influence: Executive-level reporting, stakeholder engagement, and data storytelling? Governance \u0026 Assurance: Stage gating, risk reviews, contract compliance, readiness assessments, and audit support? Client-Focused Mindset: Delivering reliable insights that enable confident, timely decisionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Project Controller","City":"Calgary","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience? Bachelor\u0027s degree in finance, Accounting, Economics, Mathematics, or related field? 5+ years of progressive experience in Project Controls, with strong emphasis on forecasting, risk analysis, and performance analytics? AACEI and/or PMI certifications (considered an asset)? Proven ability to build strong stakeholder relationships and influence decisions? Demonstrated experience applying risk-based forecasting, trend analysis, and scenario modeling to project decision-making? Skilled in data analysis, dashboard development, and using analytic tools to generate actionable insights? Experience in IT, HR, Infrastructure, Technology, and Finance project environments? Advanced proficiency in MS Excel, Word, PowerPoint, and Power BI; knowledge of MS Visio and MS Project is an asset? Hands-on experience with ERP systems (e.g., SAP) and other cost management tools? Exposure to or hands-on use of AI-enabled project controls tools, automation, or advanced analytics solutions is highly desirable","Skills":"","Industry":"Project Manager","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The role sits at the heart of a complex, finance & technology driven portfolio where financial insight, risk awareness, and strong governance are essential. You will act as a trusted advisor to... project leaders and business leaders ensuring transparency, predictability, across multiple projects. In the role of Project Controller, you would work as part of a multidisciplinary team to plan, design, develop, and implement comprehensive business solutions in response to business needs. Knowledge of methods and techniques for project controls (cost & estimating) and demonstrated skill in their application to steward project financials are essential. The Project Controls Professional will work effectively and efficiently, as a team member, and independently. A Project Controller is adaptable and resourceful and can deliver in an agile manner, responding to changing requirements collaboratively.Who we?re looking for:You are a strategic, business-oriented cost controls professional who thrives at the intersection of HR, IT, Finance, Operations, and Project delivery. Your Project Controls background will help inform & shape critical decisions ensuring technology projects are delivered on time, within scope, and on budget. You excel at bringing clarity and structure to complex environments, confidently navigating ambiguity and driving alignment across stakeholders. With a strong analytical mindset and a collaborative approach, you transform cost and schedule data into actionable insights that enable predictable outcomes, and sustainable success.Major Job Duties and Responsibilities:? Develop, maintain, and continuously refine cost and schedule forecasts using historical trends, risk inputs, and performance data.? Apply project risk control techniques, including quantitative and qualitative risk analysis, scenario modeling, and impact assessment? Identify financial and execution risks, recommend mitigation strategies, and assess impact on forecasts? Leverage AI-enabled systems and advanced analytics to improve forecast accuracy, variance detection, and early-warning indicators? Develop and maintain PowerBI dashboards for project team? Lead core project control activities including budgeting, forecasting, change management, risk assessment, monthly financials (including accruals, invoice verification), progress & performance, data accuracy, managing a financial calendar, and reporting? Translate complex analytics into clear, actionable insights for project and executive stakeholders.? Act as a trusted advisor to business leads and an active member of the project team? Collaborate with stakeholders to refine governance protocols and support stage gate requirements? Contribute to business case development, cost forecasting, KPI measurement, and benefits trackingSkills? Forecasting & Risk Management: Risk-based forecasting, scenario analysis, trend analysis, EAC/EFC development? Advanced Analytics: Data modeling, predictive insights, visualization, and dashboard development (Power BI)? AI-Enabled Project Controls: Use of automation, intelligent analytics, and emerging AI tools to enhance controls maturity? Financial & Cost Management: Budgeting, variance analysis, change control, and performance measurement? Technical Proficiency: SAP, Oracle, Advanced PowerBI Skills (data modeling, DAX, dashboard creation), MS Excel, and other project and cost control systems? Communication & Influence: Executive-level reporting, stakeholder engagement, and data storytelling? Governance & Assurance: Stage gating, risk reviews, contract compliance, readiness assessments, and audit support? Client-Focused Mindset: Delivering reliable insights that enable confident, timely decisionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jan 13, 2026
Atlanta, GA
|
Audit
|
Perm
|
$90k - $120k (estimate)
{"JobID":481793,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-84.32,"Longitude":33.97,"Distance":null},"State":"Georgia","Zip":"30350","ReferenceID":"SFR-d1c351c5-dbb0-4680-bb6e-9b290aa4a459","PostedDate":"\/Date(1768270856000)\/","Description":"Position SummaryOne of our financial technology clients that specializes in payment processing and data security solutions for enterprises is seeking a Senior Analyst, IT Internal Control to further develop and maintain the company\u0027s IT system of internal controls, following internal control framework guidance, regulatory requirements, and industry best practices. The Senior Analyst, IT Internal Control will work with functional area leadership to identify and assess key process risks and evaluate internal control effectiveness. Essential Duties and Responsibilities include the following and other duties may be assigned:? Facilitate and review IT process risk assessments conducted by functional area leadership.? Evaluate and test IT internal controls design and operational effectiveness, including ITGCs.? Identify, report, and monitor remediation of IT internal control gaps.? Ensure compliance with regulatory requirements (e.g., PCI-DSS, PCI-P2PE, GDPR, etc.).? Identify opportunities for process improvements to enhance IT internal controls. Version 08.26.2025? Conduct internal audits of the information security management system (ISMS) for ISO 27001 certification.? Support internally built tool, Risk and Control (RAC) Salesforce application enhancement project.? Assume business owner duties for RAC application, including management and monitoring of application fixes and improvements.? Generate and/or maintain RAC application user guides.? Perform analysis to determine proper data validation for all data elements used in projects.? Analyze existing data and database schema.? Generate process flow maps as needed for process improvement projects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Sr Analyst, IT Internal Control","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"The ideal candidate will have experience in the following areas: ? Facilitating and conducting IT process risk assessments, testing internal control design and operational effectiveness, and identifying control gaps.? Conducting information security management systems (ISMS) reviews/audits.? Experience in the payment/data security and/or payment processing environments, familiarity with the PCI-DSS and PCI-P2PE, and a working knowledge of SOC 2 and ISO 27001 certification.Skills and QualificationsTo perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ? Strong knowledge and experience with internal control and security complianceframeworks (e.g., COSO, COBIT, NIST, SOC 2, ISO 27001, etc.).? Experience / strong working knowledge of relational databases.? Experience working multiple concurrent projects.? Meticulous attention to detail to ensure accuracy and completeness of documentation.? Ability to demonstrate the Bluefin Leadership Model of high integrity, customer focus, relationship building, innovation, accountability, and communication. ? Strong interpersonal skills, including verbal and written skills.? Demonstrated ability to facilitate collaborative discussions.? Ability to work independently, take initiative, and contribute to new ideas required in a diverse, fast-paced, deadline-driven team environment.? Experience discussing and presenting ideas to technical and non-technical audiences.? Organizational and analytic skills, with strong problem-solving ability.? Advanced computer skills in Word, Excel, Outlook, and Salesforce with the ability to multi-task. ? Understanding developer logic, ability to think logically, and understanding of software limitations.? Working knowledge of user acceptance testing.Education/Experience: ? Bachelor\u0027s degree or equivalent (e.g., Information Technology, Information Systems, Accounting, Finance, or related field).? 5+ years? progressive experience in IT audit (internal/external), internal control, or related areas.","Skills":"? Professional certifications (e.g., CISA, CIA, CRISC, CRMA) are a plus? Knowledge of payment/data security and/or payment processing industriespreferred.? Strong knowledge of Microsoft Visio.","Industry":"Audit","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":120000.0000,"SalaryLow":90000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Position SummaryOne of our financial technology clients that specializes in payment processing and data security solutions for enterprises is seeking a Senior Analyst, IT Internal Control to further... develop and maintain the company's IT system of internal controls, following internal control framework guidance, regulatory requirements, and industry best practices. The Senior Analyst, IT Internal Control will work with functional area leadership to identify and assess key process risks and evaluate internal control effectiveness. Essential Duties and Responsibilities include the following and other duties may be assigned:? Facilitate and review IT process risk assessments conducted by functional area leadership.? Evaluate and test IT internal controls design and operational effectiveness, including ITGCs.? Identify, report, and monitor remediation of IT internal control gaps.? Ensure compliance with regulatory requirements (e.g., PCI-DSS, PCI-P2PE, GDPR, etc.).? Identify opportunities for process improvements to enhance IT internal controls. Version 08.26.2025? Conduct internal audits of the information security management system (ISMS) for ISO 27001 certification.? Support internally built tool, Risk and Control (RAC) Salesforce application enhancement project.? Assume business owner duties for RAC application, including management and monitoring of application fixes and improvements.? Generate and/or maintain RAC application user guides.? Perform analysis to determine proper data validation for all data elements used in projects.? Analyze existing data and database schema.? Generate process flow maps as needed for process improvement projects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.