Job Search Results for technical Operations Analyst

Insight Global is looking for two Data Business Analysts to join a large banking client on a 12 month contract based in downtown Toronto going into office 3 days/week + every first Friday of the... More month. The successful candidate will join the financial reporting team supporting a contact center project and be responsible for gathering requirements and analyzing data. Previous experience working in large enterprise environment on contact center projects, and expertise with complex SQL queries is essential to succeed in this role.Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The projects are led by Program Managers, and this role will work closely with a team of cross-functional stakeholders across the organization, helping employees and other relevant stakeholders to... More identify root causes, define corrective actions, monitor implementations, and program manage operational tasks to support the established programs -- deep understanding of the business processes and needs. Also, due diligence in storyboarding using data to drive fact-based decision making, support and drive QMS development, business process improvements, and results/detail-oriented will be critical for this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Product Support Analyst will serve as the primary support point of contact for a custom, internal middleware application used in a large-scale physical warehouse and logistics center. This... More application enables communication between physical automation equipment and backend enterprise ERP systems, supporting highly automated warehouse operations. Day-to-day, this individual will work closely with operations teams who report issues such as system errors, malfunctioning workflows, or unexpected application behavior. The Product Support Analyst will own these incoming issues by investigating logs, reviewing SQL queries, and validating system behavior to determine whether the root cause lies within the custom application, an upstream or downstream integrated system, or user interaction. The role requires close collaboration with Scrum Masters and engineering teams by clearly documenting findings, translating operational problems into actionable bug reports, and contributing to technical documentation that enables timely fixes. The ideal candidate enjoys engaging with people, thrives in fast-paced operational environments, and can confidently balance technical investigation with real-time support for warehouse users.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A manufacturing client is seeking an SAP Analyst to join their technology team! This individual will serve as a key SAP resource supporting manufacturing and supply chain operations, with a strong... More focus on plant-level systems and engineering-related workflows. Day-to-day responsibilities include gathering and analyzing data to support business cases, proposed projects, and system requirements, as well as researching SAP-related issues to identify root causes and deliver effective solutions. The SAP Analyst will partner closely with business stakeholders and technical teams to configure, implement, and support SAP solutions across ECC 6.0 and/or S/4HANA environments. This is a full-time, permanent, hybrid position based in the Lansing, IL (Chicago-area) market, offering a salary range of $120,000?$140,000 plus bonus.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Finance Systems Analyst serves as the primary Finance technology partner for Accounting, FP&A, Treasury, and related stakeholders during a maternity leave coverage period. This consultant-style... More role ensures continuity of Finance systems operations, delivery of system enhancements, and stable execution of business-critical processes.The environment includes an established Finance systems landscape, with Sage Intacct as the primary ERP. The engagement is highly hands-on and execution-focused, suited for someone comfortable operating independently, ramping quickly, and owning Finance system workstreams with minimal oversight.A structured knowledge-transfer handoff will occur prior to the start of the engagement, with a planned transition back to the incumbent at the conclusion of the coverage period.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Business Analyst that will be Operating as a key member of the ClaimCenter team within the broader Claims Technology and Operations organization, this individual will... More play a central role in supporting ongoing platform enhancements through detailed requirement gathering, analysis, and solution design. This position will serve as a critical liaison between claims business stakeholders and technical delivery partners, ensuring that operational needs are clearly understood, accurately translated, and effectively implemented within ClaimCenter solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Business Applications Management (BAM) team within Global Operational & Enterprise Risk Management is responsible for managing the Credit and Adjudication Applications. Your goal is to help our... More clients achieve what matters to them by documenting business and solution requirements for small to medium initiatives to deliver quality applications and providing second-line support for our application end-users.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Network Analyst will be a member of the Field Infrastructure Services team that provides implementation and technical support for networks and network security solutions that are deployed to... More connect and secure the mission critical consumer technology solutions and operational systems at field sites.They will be a self-starter who can perform remote support and maintenance to field network equipment, while managing incoming incident and technical request queues. Excellent analytical, customer and client relationship skills are critical to this role. The position reports to the Manager of Field Infrastructure.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Modeling & Dashboard Development? Build, enhance, and maintain Power BI dashboards and reports that deliver clear, actionable insights to business stakeholders.? Design and optimize semantic... More models, data relationships, and data structures to ensure scalable and high-performing analytics solutions.? Write, refine, and troubleshoot DAX measures and Power Query (M-code) transformations to support evolving reporting needs.Data Quality, Validation & Troubleshooting? Perform regular data validation across Power BI, Salesforce, Snowflake, and Foundry sources to ensure end-to-end accuracy.? Investigate data discrepancies, identify root causes, and partner with data engineering or system owners to resolve issues.? Monitor dataset refreshes and performance, proactively addressing bottlenecks or failures.Cross-Platform Data Integration? Extract, clean, and prepare data from multiple platforms?including Salesforce, Snowflake, and Foundry?to support unified reporting.? Ensure data pipelines feeding dashboards are efficient, well-documented, and reliable.Stakeholder Engagement & Requirements Gathering? Meet with business partners to understand reporting goals, clarify requirements, and translate needs into well-defined analytical deliverables.? Present insights clearly, adapting communication style for both technical and non-technical audiences.? Gather ongoing feedback and iterate on dashboards to ensure solutions remain relevant and valuable.Collaboration & Continuous Improvement? Work closely with product, analytics, operations, and engineering teams to align reporting with broader business objectives.? Identify gaps in data, processes, or reporting capabilities and proactively recommend improvements.? Maintain documentation and advocate for best practices in data modeling, visualization standards, and governance.Ad-Hoc Analysis & Support? Use Excel for quick analyses, validations, pivots, and data exploration when needed.? Support stakeholders with one-off analytical questions or deeper dives into trends and performance drivers.Ownership & Professional Excellence? Take responsibility for deliverables from initial scoping to deployment, ensuring quality and timeliness.? Demonstrate curiosity, problem-solving, and a continuous improvement mindset, always looking for ways to enhance reporting efficiency and insight quality.? Collaborate openly, communicate clearly, and uphold a high standard of analytical rigor.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a dynamic Change Analyst to support the development and implementation of change management strategies, engaging and collaborating with cross functional groups to deliver... More effective change outcomes. This role is expected to have 5+ years of relevant experience.This role supports the coordination and delivery of enterprise data products through an Enterprise Data Exchange. Responsibilities include managing intake and review processes, coordinating data product change requests and incidents, assessing downstream impacts, and ensuring producers and consumers are aligned on required actions, timelines, and standards. The Change Analyst also supports governance checks related to metadata, ownership, and publishing requirements and brings strong cross functional coordination alongside technical understanding of data products, dependencies, and downstream impacts.Principal Duties and Responsibilities:? Support development and implementation of change management strategies for business transformation initiatives? Engage and collaborate with key functional groups and partners to deliver change strategies? Support and provide guidance on program management and operational activities? Manage intake, review, and coordination of data product change requests and incidents? Assess downstream and upstream impacts related to data product, logic, schema, timing, and access changes? Coordinate communication and alignment across producers, consumers, governance, and platform teams? Support governance checks related to metadata, ownership, and publishing standards? Create, maintain, and manage documentation; support knowledge transfer activities? Support communication and coordination during incidents, production changes, and publishing delaysSkills Required:? Cross functional coordination, working across producers, consumers, governance, and platform teams to move changes forward? Technical understanding of SQL, Snowflake, and data products, including pipelines, views, metadata, lineage, dependencies, and publishing practices? Process and workflow management, managing intake, approvals, handoffs, change tracking, and follow through? Business and technical translation, bridging technical teams and business stakeholders to ensure shared understanding of change impacts? Change impact analysis, assessing downstream impacts of data product and logic changes? Stakeholder communication, translating complex technical changes into clear, business facing communication and action? Governance and standards awareness, understanding metadata, ownership, controls, and publishing requirements; data governance tools are a plus? Risk and dependency management, identifying blockers, impacted consumers, and dependencies early? Incident and change coordination, supporting communication and coordination during incidents, production changes, or delays? Strong communication, organization, and stakeholder management skillsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less