Job Search Results for desktop support

Design, develop, and maintain cross-platform desktop and mobile applications using .NET MAUI and C#Support internal tools used for engineering analysis, manufacturing workflows, quality tracking, and... More system monitoringCollaborate with systems engineers, mechanical engineers, and IT teams to translate technical requirements into functional applicationsMaintain and enhance existing .NET applications, including troubleshooting defects and implementing performance improvementsParticipate in code reviews, testing, and validation activities to ensure reliability and compliance with engineering standardsWrite clear technical documentation to support application usage, maintenance, and future enhancementsFollow established development processes, configuration management practices, and security guidelines typical of regulated engineering environmentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior Solution Designer to support the ongoing operations and enhancement of a large-scale enterprise contact centre environment within a leading financial institution in... More downtown Toronto.This role is focused on day-to-day support, optimization, and continuous improvement of existing contact centre platforms rather than project-based transformation work. The successful candidate will act as a senior technical advisor ensuring the stability, scalability, and evolution of critical customer-facing systems.Responsibilities include:Provide ongoing solution design support across the contact centre ecosystem, ensuring systems remain stable, scalable, and aligned to business needsAct as the primary point of contact for design-related questions, enhancements, and issue resolution across contact centre technologiesPartner with operations, support teams, and business stakeholders to troubleshoot issues and improve system performanceTranslate new business requests or operational gaps into practical, supportable design updatesMaintain and evolve existing solutions across core capabilities:IVR and call routingCall recording and quality monitoringWorkforce managementAgent desktop and self-service channelsSupport and enhance integrations across backend systems (CRM, APIs, reporting, data platforms)Review and validate changes introduced by engineering or vendors to ensure alignment with existing architectureConduct impact assessments for system changes, incidents, and enhancementsMaintain and update solution documentation to reflect current-state architectureProvide mentorship and guidance to junior designers and support teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in San Diego, CA is looking for an Information Technology Specialist to join the team on a large Navy contract. This specialist will be providing information technology troubleshooting... More support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 4-11 tickets a day involving issues with laptop, desktop, printer, phone, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a traveling Field Technician to join a managed service program for a client in the Financial Services industry. This person will be based out of Southeast Florida (Ft.... More Lauderdale, Coral Gables, Boca) and will be responsible for supporting PC/Hardware issues for all branch locations in South Florida (Greater Ft. Lauderdale/Miami area, Naples/Ft. Myers, Tampa). The Technician will handle the majority of hardware support/troubleshooting in person and will be reimbursed for travel (mileage, lodging, etc.). Common issues will include PC/Desktop support, network setup and troubleshooting and printer support/troubleshooting. There will be instances where they will provide support virtually and potential candidates must be familiar with troubleshooting issues both in person and virtually. This person will be assigned a branch location closest to their place of residence to report to, but will be on road supporting branches roughly 50% of the time. pay range 22-25/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Software Engineer to join a team of 5?6 developers building and maintaining software for DMV services kiosks. This role is backend-heavy and centered on C#, VB.NET, and SQL... More Server systems that power core kiosk workflows, with additional responsibilities across .NET web applications and WinForms desktop applications.A primary objective of this role is to help migrate existing kiosk applications to Microsoft Azure Cloud. The ideal candidate will develop a strong command of the current application portfolio and contribute meaningfully to the planning and execution of the Azure transition.This position reports to the Software Development Manager and collaborates closely with other developers, the product team, and technical operations.Success in this role requires strong problem-solving skills, the ability to work across mixed technology stacks, and ownership of delivering reliable solutions in real-world production environments.What You?ll Do?Design, develop, and maintain core application logic using VB.NET?Build and maintain WinForms desktop applications, including the SST client?Design and optimize SQL Server queries and data access patterns for high-performance, transactional systems with a strong emphasis on query efficiency, indexing strategies, and minimizing latency?Build and support web applications using C# / ASP.NET, including Web Forms, Web API, .NET MVC, and RESTful APIs?Contribute to the migration of existing kiosk applications to Microsoft Azure Cloud?Troubleshoot and resolve complex production issues across database, backend, and UI layers?Work within and improve complex legacy systems while maintaining production stability?Collaborate with developers, the Software Development Manager, the product team, and technical operations to deliver high-quality releases?Participate in code reviews and contribute to improving development standards and practices?Support automated testing and CI/CD pipeline improvementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Cloud Windows Server Administrator, you will support and maintain Windows-based systems operating within AWS GovCloud environments. You will install, configure, patch, and manage Windows Server... More (2019 and higher) while administering cloud-hosted workloads on Amazon EC2, including provisioning, scaling, and lifecycle management and utilizing various AWS cloud native toolsets to monitor and maintain the environment.In this role, you will manage Active Directory environments, including Group Policy, DNS, and DoD CAC authentication, and support Active Directory Federation Services (ADFS) for secure access and Single Sign-On. You will leverage AWS services such as EC2, S3, VPC, IAM, CloudWatch, CloudTrail, Lambda, and CloudFormation to support and optimize Windows infrastructure.You will develop, maintain, and deploy automation through DevSecOps pipelines using PowerShell and AWS-native tools, including Infrastructure-as-Code solutions like CloudFormation, to improve operational efficiency. Responsibilities also include performing COTS application installations and upgrades, monitoring system performance, and implementing improvements to enhance system reliability, availability, and scalability.Additional responsibilities include ensuring compliance with DISA STIG requirements, managing user and service accounts, and supporting remote access solutions such as Microsoft Remote Desktop Services. You will also support Windows-based web and application services (IIS), and integrations with Apache and database platforms such as Microsoft SQL Server and Oracle.The role requires troubleshooting system and cloud infrastructure issues, managing storage solutions such as EBS and S3, maintaining system documentation, and providing technical support and guidance to customers and operations teams in a secure, AWS cloud environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is for our large software client located in Newtown Square, PA (19073). We are looking for a skilled and experienced Endpoint Administrator to join our IT team. The ideal candidate will... More have expertise in 2 skills - managing endpoint security, particularly in handling Tenable logs with vulnerabilities, and coordinating with end users for patching and remediation as well as great service desk and hands on support experience. - Proven experience as an Endpoint Administrator or similar role.- Experience supporting MFA issues and related- Strong knowledge of endpoint security tools, particularly Tenable.- Experience with remote script execution and encryption management.- Excellent troubleshooting skills and experience with migration projects.- Strong communication and interpersonal skills.- Hands on Service Desk skillsRelevant certifications (e.g., CompTIA Security+, Microsoft Certified: Modern Desktop Administrator) are a plus.- Onsite 3 days per week Tues, Weds, Thursday.- Wednesday is heavy Service Desk support dayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Assignment OverviewInsight Global is looking for a Technical Analyst to join a leading agrciulture company. This is starting as a 12 month contract, onsite in Saskatoon. The Technical Analyst will... More provide hands-on technical leadership for the implementation and sustainment of enterprise Commercial Off-The-Shelf (COTS) applications.The resource will support current COTS implementation and transition into ongoing sustainment and portfolio ownership, including management of an existing suite of low-touch applications (desktop and SaaS-based).This role requires a hands-on technical resource who can execute system configuration, administration, and troubleshooting activities while also supporting license management, vendor coordination, and operational sustainment across multiple applications. Key ResponsibilitiesTechnical Delivery & Implementation? Perform hands-on system configuration, setup, and troubleshooting? Support environment setup (development, test, production)? Execute and support system integration activities (APIs, data flows, file transfers)? Participate in data migration, validation, and testing (SIT/UAT)? Identify and resolve technical issues, including root cause analysisWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in San Diego, CA is looking for an Information Technology Specialist to join the team on a large Navy contract. This specialist will be providing information technology troubleshooting... More support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 4-11 tickets a day involving issues with laptop, desktop, printer, phone, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large financial enterprise in Phoenix, AZ is looking for a Help Desk Technician to join their IT Support and Service Desk team. You will be responsible for working directly with internal customers... More and end-users while supporting them both in person and remotely. You will communicate with end users directly via chat support and over the phone. It is important that you are able to type in a timely manner as these chat sessions will be monitored and requests are expected to be completed quickly. You may need to remote into end-users devices which can include laptop, desktop, mobile device, tablet, etc. They handle a large majority of Level 1 Tickets at the desk and then are implementing some AI technology to help with initial chat and ticket creation, training AI agents for agent assist - writing tickets, pulling information or documentation for support, and escalation to Tier II if needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less