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An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Denver office - The shift is... More 8am-5pm MST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the Huntsville area is looking for an Industrial Cyber Control Systems Engineer to join their team. This person will be supporting 20+ DoD customers and will be responsible for completing... More OT Facility Assessments for systems including HVAC, Lighting, and Security Access controls. This role requires you to complete all required documentation for the assessment and make recommendations on security implementations to secure these systems. Once the assessment is complete, they will be going onsite with the customer to implement these hardware and software security controls.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Globals client, a Technical System Integrator, is seeking a dual-threat ServiceNow Developer/Architect to lead the technical design and execution of enterprise-wide solutions for a... More high-profile public sector client. This role requires a professional who can operate at a strategic architectural level?defining platform standards and governance?while remaining "hands-on" to develop, configure, and troubleshoot complex workflows. The successful candidate will ensure the platform remains scalable, secure, and compliant within a FedRAMP-authorized environment, focusing on digital transformation and service optimization.pay range: $50-60/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking two sharp, hardworking Commissioning Managers to join an AI cloud and computing start-up with locations dispersed across the US. This role is based in upstate New York.This... More is a full-time, permanent role with competitive salary and equity package, in addition to bonus and benefits.The Data Center Commissioning Manager will take an active role in the preparation of commissioning and support of commissioning on site for key Data Center projects. This person will is also responsible for handover of the Data Center to the IT infrastructure team or the end customer.Day-to-day responsibilities:- Manage the commissioning process from site, technical due diligence design review, developing commissioning strategy and plan, attending factory & site acceptance testing, technical issues resolution, commissioning close out and turn over process as and where required.- Create and /or maintain best safety, quality, testing and commissioning practices and update the Cx Process to develop a safe, quality, and cost-effective solutions.- Develop/maintain commissioning Procedures and standards as well as attending regular construction site inspections to evaluate safety, construction, QA/QC, and commissioning process- Embody effective communication skills and report regularly on construction progress, commissioning progress, budget safety, schedule, QA/QC, Issues, and KPI metricsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Network Administrator to join a leading lumber company?s dynamic IT team. This role is critical in maintaining, optimizing, and securing the organization?s network... More infrastructure. The ideal candidate brings strong hands-on experience across LAN/WLAN, SD-WAN, network security, cloud technologies, and a passion for staying current with emerging technologies.Responsibilities include: Network Infrastructure Management- Manage and maintain core and site network equipment (routers, switches, firewalls, etc.).- Design, implement, and optimize network topologies across all locations.- Administer and enhance SD-WAN infrastructure for reliable, high-performance connectivity.- Troubleshoot complex network issues and ensure high availability and performance.- Establish and enforce network standards, best practices, and configuration baselines.Wireless Networks- Manage and optimize the enterprise WiFi environment.- Conduct site surveys and implement improvements to enhance wireless coverage and performance.Network Security- Manage and configure firewalls, including Next-Generation Firewalls (NGFW) advanced features.- Implement and maintain Zero-Trust Infrastructure, including Zero Trust Network Access (ZTNA) solutions- Configure and manage remote access technologies to ensure secure connectivity for remote workersLoad Balancing and Traffic Management- Configure and maintain load balancers to optimize application performance and availability- Implement traffic management policies to ensure efficient use of network resourcesMonitoring and Maintenance- Implement and manage performance and health monitoring solutions for network devices and services- Develop and execute network device patch management processes to maintain security and stability- Conduct regular network audits and implement improvements based on findingsDocumentation and Process Improvement- Maintain up-to-date documentation of network configurations, topologies, and processes- Contribute to the development and refinement of network-related policies and proceduresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Network Engineer will serve as the primary Tier 3 escalation point for all network and wireless issues impacting the rollout and stabilization of an in-house, AI-enabled Push-to-Talk... More assistant for stores, running on MPOS devices. This role is highly operational and reactive?focused on resolving live store issues during installation waves, deployment bridges, and post-launch store support.Day-to-day work includes troubleshooting complex end-to-end issues across Aruba wireless (RF, roaming, SNR/RSSI, channel utilization), Juniper switching, and Palo Alto CloudGenix SD-WAN. The engineer will analyze voice traffic performance (SIP/RTP), QoS behavior, jitter, latency, and packet flow from device ? AP ? LAN ? WAN ? application. They will own escalations, run high-pressure incident bridges, and communicate updates clearly to retail operations and engineering leaders.The engineer will also work with Ekahau to validate RF coverage, interpret heatmaps, confirm voice survey thresholds, and ensure the wireless environment meets real-time voice requirements. While the role is not a project management function, it involves coordinating with store deployment partners, facilitating network readiness for installs, and documenting findings, configs, and knowledge-transfer materials in ServiceNow. In-office presence is preferred for rapid onboarding, shadowing, and faster support during the ongoing rollout.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A telecom company is looking for an Azure Data Platform Engineer to join their team in Denver or Boulder. This individual will be responsible for designing, building and maintaining their enterprise... More data pipelines, storage and solutions. A large focus for the organization is building out Azure data lakes as well as managing the Azure Data Factory and Azure Logic Apps. You'll work closing with the PowerBI team to understand their use of data and reporting from both a financial and operational reporting level. You will also play a large role in building out secure and scalable data pipelines that integrate with some of their other applications such as Microsoft Dynamics 365, Sitetracker and Concur. This is an onsite position four days a week in Denver or Boulder. It will begin as a six month contract with the possibility for conversion if they feel this is a good fit for the organization long term. Compensation:$75-85hrExact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Power Systems Integration Engineer (HV), you will be responsible for complete end to end integration of high voltage systems and charge systems, including associated conversion, distribution,... More load management, mode management, and charge interoperability. You will be the site?s local contact for all things related to HV power systems and control, including bench, buck, and vehicle bring-up and feature testing. You will also support complementary Low Voltage (LV) Power Systems Integration. You will support design reviews, capture all lessons learned, and provide recursive feedback on functional/physical architectures to drive us toward an optimized product.What you?ll be able to do:?Support integration efforts for various HV electrical power system components, such as body controllers, power distribution controllers, power conversion controllers, and charge controllers.?Develop the power, charge, and mode management vehicle features, working with hardware, software, systems, and safety, to deliver features and uncover requirement / verification gaps.?Lead the HV power system bring-up activities on all buck / vehicle builds, becoming the point person for the program in these domains?Root cause LV power system issues, including communication and performance bugs?Support manufacturing integration as it relates to power systems, charge, and mode management?Design test-cases and verification of system level functions on multiple test assets (benches, lab cars and vehicles).?Lead incremental and complete feature integration, reporting progress, creating bug tickets, referencing requirements as needed, and prioritizing efforts across vehicle fleetWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client is looking for a Financial Governance Analyst to sit onsite 3 days per week in Bangalore, India. This person will be owning day-to-day financial operations and governance activities for an... More organization within Corporate IT, with full accountability for vendor finances, invoicing, and contract-related workflows. The analyst will manage monthly invoice processing for multiple vendors, working closely with Accounts Payable to ensure invoices are accurate, properly coded, approved, and processed on time. They will support Accounts Receivable needs as required, including setup of new AR when applicable, and ensure correct vendor information (e.g., billing codes, vendor names) is captured and maintained. The role will partner closely with business and finance stakeholders to manage SOWs, purchase orders, and contract renewals, including gathering requirements, securing initial approvals, creating and managing ServiceNow tickets, and supporting quarterly SOW preparation. The analyst will own license and managed services tracking, proactively monitoring renewal timelines, initiating renewal discussions, coordinating with PO owners for approval, and working directly with vendors to obtain billing codes, headcounts, and license details. A core focus of this role is detailed financial and operational analysis. The analyst will review financial data, reports, and dashboards to understand not just what the numbers are, but why they look the way they do. This includes investigating variances, identifying mismatches, and reaching out to teams to resolve discrepancies. This role requires strong judgment and accountability, as reports and approvals cannot be completed blindly. The analyst will also support financial and data governance standards across the organization and contribute to ongoing improvements in reporting and visibility, including exposure to Power BI and Tableau implementations. Strong communication, patience, and the ability to work across multiple teams are essential to succeed in this role. This person has to be comfortable with a rate of $7-10/hr based on years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a expert-level VMware NSX-T Distributed Firewall Engineer to support and extend our client's enterprise micro segmentation program. This role will work both on our backlog... More of new application micro segmentation efforts and on supporting and enhancing existing NSX-T DFW policies already deployed in their environment. The engineer will collaborate directly with application owners, IT engineering, and security teams to drive dependency discovery, rule refinement, validation, and safe enforcement of east/west controls.? Micro segmentation Delivery? Execute micro segmentation for existing and new applications using NSX-T DFW? Perform dependency analysis and flow validation using NSX tools (Traceflow, flow logs, Intelligence/vRNI if present)? Build, refine, and enforce east/west traffic policies following our internal segmentation patterns? Coordinate with application owners to gather requirements, review flows, validate connectivity, and schedule cutovers? Support for Existing Segmentation? Troubleshoot and resolve issues related to existing DFW policies, group membership, rule order, or Applied-To scopes? Review and optimize legacy segmentation rules to align with current standards? Investigate reported application connectivity issues and perform root cause analysis related to the DFW? Maintain and update supporting documentation, runbooks, and operational procedures? Policy Implementation & Validation? Develop and implement new DFW sections, groups, rules, and services using Policy API or Manager UI? Validate policies before and after enforcement; ensure successful migration from ?discover? to ?enforce? mode? Implement blocking/default deny rules as appropriate after validation? Ensure changes follow approved change control processes with rollback plansWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less