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Technical Product Manager

The Technical Product Manager serves as a vital bridge between product management and engineering at Facilitron, ensuring technical alignment, clarity, and efficiency across the development... More lifecycle. This role is uniquely positioned at the intersection of our product and engineering organizations?translating PRDs and feature requests into actionable technical plans, reducing engineering overhead, and driving the processes that allow our development teams to stay focused on building.You will work across Facilitron?s core product lines?S&R (facility scheduling and rentals on Node.js/AWS), Works (maintenance and work order management on .NET/Azure), and FIT (mobile inspections in React Native)?providing the technical decomposition, documentation, and cross-team coordination that keeps our multi-stack development organization shipping efficiently.Responsibilities: Technical Requirement Development? Analyze and translate Feature Requests (FRs) and Product Requirement Documents (PRDs) from Confluence into clear, detailed technical requirements and development-ready stories in Jira? Collaborate with Product Managers to evaluate technical feasibility and identify the best implementation approaches for proposed features across S&R (Node.js, MongoDB/PostgreSQL, AWS) and Works (.NET WebForms/Core, SQL Server, Azure)? Decompose complex product initiatives into well-scoped engineering work items with clear dependencies, edge cases, and technical considerations documented? Identify cross-product technical implications?particularly where S&R and Works intersect (e.g., service rules, rule-based work order generation, availability configurations, insurance integrations)Engineering Support and Facilitation? Conduct upfront research and provide engineering teams with the business context, data models, API contracts, and system behavior documentation they need?minimizing time engineers spend on background gathering? Break down business needs into actionable technical items that facilitate accurate engineering estimations and sprint planning? Act as the primary bridge between Product and Engineering, ensuring mutual understanding of priorities, technical constraints, and tradeoffs? Represent the engineering team in business, product, and contractor meetings?surfacing critical decisions to the right stakeholders without overloading engineers? schedules? Support the ongoing Works platform migration from legacy .NET WebForms to .NET Core by identifying modernization opportunities within feature workTicket and Workflow Management? Review and finalize Jira tickets to ensure they contain clear, concise, and actionable technical details before they enter the sprint backlog? Maintain consistency and clarity across all tickets, linking to relevant PRDs in Confluence, design assets in Figma, and technical design documents? Ensure acceptance criteria are technically precise and testable, coordinating with QA teams on test plan alignment? Manage ticket hygiene across Jira projects for both S&R and Works product lines, maintaining accurate status, priority, and dependency trackingProcess and Documentation Development? Develop and implement standardized processes for product releases across both the S&R (GitHub, AWS) and Works (Bitbucket, Azure DevOps) deployment pipelines? Create and maintain templates and documentation standards for technical design documents, PRDs, and Jira ticket layouts in Confluence? Establish repeatable workflows for feature development?from PRD handoff through technical specification, engineering estimation, implementation, QA, and release? Document system architecture decisions, API designs, data flow diagrams, and integration patterns to build institutional knowledgeFeature Development Support? Break down new features from an engineering perspective, researching the existing codebase and presenting implementation options with tradeoffs to the team for final technical decisions? Author centralized technical design documents in Confluence that serve as the engineering blueprint for complex features? Evaluate technical debt and platform modernization opportunities, recommending where to invest in refactoring alongside feature work? Support cross-platform feature development, particularly for integrations between S&R and Works (e.g., work order automation, service exceptions, facility availability synchronization)AI and Emerging Technology? Evaluate opportunities to integrate large language models (LLMs) and agentic AI into Facilitron?s development workflows and product capabilities?from AI-assisted code generation and automated testing to intelligent user-facing features ? Research and prototype AI-driven solutions that can automate facility management workflows, enhance maintenance scheduling, or improve the renter experience? Partner with engineering leadership to define technical standards and architectural patterns for AI/ML feature development across both S&R and Works platformsProduct Release Management? Collaborate with product and engineering teams to create and maintain structured, efficient release processes across both platforms? Coordinate release timelines and dependencies across S&R and Works, ensuring smooth and timely deployments? Create release documentation including Loom walkthroughs, release notes, and technical change summaries for internal stakeholders? Monitor post-release metrics and coordinate with engineering on bug triage and hotfix prioritization using FullStory session data and support ticket analysisWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE- Lead Security Engineer

An employer is looking for a Lead Security Engineer to sit remotely. You will primarily be tasked with leading the enterprise?s security engineering efforts including strategy, architecture, best... More practices, etc. Initially, you will evaluate the current security landscape and determine any immediately items that need to be addressed. From there, you will architect/ engineer the future state for the security space to meet the needs of the business and algin with best practices. Currently the team has multiple junior team members and this role would act as an escalation point for the team, supporting any higher level issues. You will assist the CISO with scaling the security engineering org, evaluating new security tools/ technologies and lead the security strategy. You will cover a wide variety of cyber security areas and assist with leveling up the enterprise. Additional tasks will include IAM optimization, identify any immediate gaps in the current landscape, and help with maturing the overall security portfolio.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Accountant- Contract

A client of Insight Global is looking to bring an Accountant on the team for help on month end work related to a project. ). The ideal candidate will have strong technical accounting skills,... More attention to detail, and the ability to work in a fast-paced environment. This role will involve preparing journal entries, performing account reconciliations, confirming intercompany balances, and conducting ad hoc financial analysis. Estimated pay 38-45/HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

ITSM Configuration Management II Specialist

Insight Global is seeking an ITSM Configuration Management II, either remote or local to Richmond, VA, to define, own, and mature ITIL-based Configuration Management (CMS, CMDB, and CSDM) lifecycles... More within ServiceNow, leveraging ITIL expertise to lead and coordinate initiatives that develop or enhance services, processes, procedures, and standards. This role requires an associate?s degree and 3+ years of experience owning and governing Configuration Management (CMS/CMDB) process lifecycles, including CMDB and CSDM, with responsibility for service design, governance, reporting, metrics, and service improvement. The ideal candidate will have hands-on experience with ServiceNow or a similar ITSM platform, a strong understanding of CMDB data models, class hierarchies, and CI relationships across infrastructure and applications, and proven experience applying ITSM and ITIL practices across process analysis, design, implementation, operational support, and service improvement. This role also involves developing dashboards, reports, metrics, and trend analysis, as well as leading medium-sized customer or partner engagements to deliver new or enhanced IT processes, services, or solutions. The salary for this role ranges from $70,000-$95,000, based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote FHIR IT Business Analyst

A healthcare insurance provider is seeking an IT Business Analyst with strong FHIR expertise. This role collaborates closely with business, clinical, and technical stakeholders to gather, analyze,... More and document both business and technical requirements for healthcare systems. This role works hand-in-hand with development teams to ensure the accurate design and implementation of FHIR-based solutions, including performing API request and response data mapping, validating integration points, and conducting detailed FHIR resource mapping in alignment with interoperability standards. The analyst analyzes healthcare data sets to deliver actionable insights, runs queries against SQL and NoSQL databases for data validation and reporting, and uses tools such as Postman and SoapUI to test APIs and troubleshoot integration issues. They are responsible for producing comprehensive documentation for workflows, data mappings, and system specifications, supporting QA teams in validating technical requirements and resolving defects, and effectively bridging communication gaps between clinical users and technical teams to ensure successful, compliant healthcare integrations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Software Developer

We are seeking a software developer to support the design, development, and modernization of a web-based underwriting platform. This role is front-end focused, with significant responsibility for... More building rich user interfaces using Blazor Server, while also partnering closely with backend data layers powered by SQL Server. The ideal candidate has experience developing data-heavy, line-of-business applications and is comfortable working with complex workflows, large relational datasets, and enterprise stakeholders.This position will play a key role in migrating functionality from a legacy desktop application to a modern web-based solution, ensuring performance, usability, and data integrity throughout the application.ResponsibilitiesApplication Development?Design, develop, and maintain web-based user interfaces using Blazor Server?Implement front-end functionality to support complex underwriting workflows and high-volume data entry?Translate UX designs and business requirements into clean, maintainable, and testable code?Build and support backend integrations that interact with SQL Server databasesData & Business Logic?Write and optimize large, complex SQL queries, stored procedures, and data access logic?Work with robust relational data models that support underwriting and insurance workflows?Ensure data accuracy, integrity, and performance across all application layers?Partner with backend and data teams to troubleshoot query performance and optimization issuesCollaboration & Delivery?Collaborate closely with UX designers to ensure accurate, usable implementation of designs?Partner with product owners, underwriters, actuarial teams, and operations stakeholders to understand and translate business needs?Participate in code reviews, sprint planning, and technical design discussions?Troubleshoot and resolve defects and performance issues across the full application stackModernization & Quality?Support the migration of functionality from a legacy desktop system to a modern web platform?Contribute to improvements in application performance, security, scalability, and maintainability?Follow established development standards, best practices, and documentation guidelinesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Provider Credentialing Coordinator

The Provider Credentialing Coordinator will work through a backlog of provider credentialing and recredentialing for providers contracted with the health plan. The Provider Credentialing Coordinator... More will use CredentialStream software to work through the backlog and process all steps of the credentialing process. This is a remote position for candidate in Oregon and SW Washington. This is a contract lasting 12 weeks.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Jr. Security Engineer

Client is seeking a US-based, junior-level security engineer with a generalist skill set inapplication and cloud security, strong coding abilities (especially Python), and a... More proactive,ownership-driven mindset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Network Engineering Security Analyst

The Network Engineering Security Analyst will design, monitor, and maintain secure network architectures while ensuring continuous alignment with NIST cybersecurity frameworks (e.g., NIST SP 800-53)... More and SOC 2 Type II compliance requirements. You will be responsible for translating high-level compliance mandates into technical network configurations and serving as the primary liaison during security audits.Core Responsibilities:?Network Security Engineering: Design and implement robust security solutions, including next-generation firewalls (NGFW), VPNs, and Intrusion Detection/Prevention Systems (IDS/IPS).?Vulnerability & Risk Assessment: Conduct regular vulnerability scans and penetration tests to identify and remediate network weaknesses.?Incident Response: Act as a Tier 2/3 responder for network-related security incidents, conducting root cause analysis and documenting resolutions for audit trails.?Policy & Documentation: Develop and maintain Standard Operating Procedures (SOPs), network diagrams, and security policies that fulfill compliance documentation needs.Priority 1: Audit, Policy, & NIS2 Methodology (40%)?NIS2 Translation: Act as the primary architect for translating NIS2 Directive requirements into actionable internal technical standards.?Methodology Development: Author and maintain the Incident Handling Methodology, providing step-by-step procedures for the SOC to follow during a network breach.?Audit Ownership: Lead the preparation and evidence collection for SOC 2 Type II and NIST-based audits. Maintain an "Always Audit-Ready" state for all network infrastructure.?Policy Governance: Develop, review, and enforce Network Security Policies, including Zero Trust architecture principles and micro-segmentation strategies.Priority 2: Technical Configuration & Platform Delivery (40%)?Platform Requirements: Produce detailed technical requirements documentation for platform delivery teams to ensure all new infrastructure meets NIS2/SOC compliance from day one.?Hardening & Configuration: Design and implement secure configurations for routers, switches, and firewalls (e.g., Cisco IOS Hardening) to mitigate identified audit gaps.?Network Defense Implementation: Configure and manage NGFWs, WAFs, and VPN gateways, ensuring all configurations map directly back to a specific NIST SP 800-53 or SOC control.?Vulnerability Remediation: Take ownership of network-layer vulnerability scan results, coordinating with engineering teams to patch or apply compensating controls.Priority 3: SOC Operations & Incident Management (20%)?Tier 3 Escalation: Provide expert-level analysis for complex network security events identified by the SOC.?Post-Mortem Reporting: Lead technical root-cause analysis for incidents, ensuring documentation meets the strict reporting obligations required by NIS2 authorities.?Detection Engineering: Create and tune SIEM rules based on network traffic patterns to improve detection of lateral movement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Network Security Compliance Lead

The Network Security Compliance Lead will serve as the primary architect for translating high-level regulatory mandates into granular, technical requirements. Candidates will bridge the gap between... More Legal/Regulatory bodies and Platform/Network Engineering teams, ensuring that "Security by Design" is not a slogan, but a documented, auditable technical reality. As a "Technical Architect-Auditor." you will deconstruct legal mandates into engineering specs and then execute the hands-on implementation of those requirements. You are responsible for the technical enforcement of the Sovereign Data Controller concept, ensuring the client?s network can programmatically respond to regulatory demandsCore Responsibilities:-Automated Regulatory Architecture & Engineering (30%)?The Translator: Deconstruct complex legal mandates (e.g., NIS2 Directive Article 21, SOC 2 Trust Services Criteria) into actionable technical requirements for platform delivery and network teams.?Compliance-as-Code: Translate NIS2 and SOC 2 requirements into automated security policies (e.g., Open Policy Agent (OPA) or AWS Config).?Methodology Authoring: Develop and maintain the official Incident Handling Methodology and step-by-step procedures for regional compliance authorities.?Platform Delivery Specs: Create and sign off on Security Requirement Documents (SRDs) for all new platform features, ensuring network segmentation and identity controls are baked in.?Stakeholder Liaison: Interface directly with Legal, Regulatory CRAs, and external auditors to defend technical control logic.-Hands-on Technical Execution (20%)?Configuration & Implementation: Execute hands-on configuration changes and network modifications based on defined requirements (e.g., Firewall rules, VPC hardening, IAM policies).?Sovereign Data Controller: Build and manage the Sovereign Data Controller framework; specifically, engineering the capability to programmatically turn connections on/off based on data residency or compliance triggers.?Technical Operations: Act as the primary technical executor once requirements and processes are defined, ensuring no "gap" between policy and production.?Network Automation: Utilize Ansible, Terraform, or Python to automate network hardening and firewall rule lifecycle management.-Audit & Stakeholder Interface (30%)?Legal & Regulatory Liaison: Act as the technical point of contact for the Legal department and External Auditors. Defend technical implementations and explain control logic in non-technical terms.?CRA/Regulatory Management: Manage submissions and evidence gathering for Cyber Resilience Act (CRA) or similar regional certifications.?Risk Reporting: Translate technical network risks into Business Impact Analyses for executive leadership and legal counsel.?Data Portability: Develop and maintain automated download capabilities for audit evidence and regulatory logs to streamline external review.-Network & Platform Security Governance (10%)?Technical Oversight: Leverage deep knowledge of TCP/IP, Zero Trust Architecture, and Cloud Networking to validate that configurations (Firewalls, VPCs, IAM) actually meet the intended compliance goals.?Gap Analysis: Lead continuous "pre-audit" assessments of the network stack to identify and remediate non-conformities before they reach an official auditor.?Process Automation: Work with engineering to automate the collection of compliance evidence (Evidence-as-Code) to reduce manual audit toil.-Reporting & Audit Automation (10%)?Automated Reporting: Build and maintain regulatory reporting views and dashboards that provide real-time, "downloadable" compliance status for auditors.?Reporting Engineering: Design and build regulatory reporting views within internal dashboards to provide real-time visibility into compliance status.?Data Portability: Develop and maintain automated download capabilities for audit evidence and regulatory logs to streamline external review.?Gap Remediation: Identify network vulnerabilities and manually implement the required technical fixes to maintain an "Always Audit-Ready" state.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less